Palette Resorts - Le Pondy
2018

Palette Resorts - Le Pondy

No.3, Lake View Road, Pudukuppam, Nallvadu Post, Pondicherry - Cuddalore ECR Road, Pondicherry, India, 605007
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    Classic Double Palette Resorts - Le Pondy
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     Palette Resorts - Le Pondy

    Guest reviews

    7.7
    Very good
    /10
    (166 reviews)See what guests said
    9.2
    Exceptional

    "Excellent property and very comfortable stay."

    suneet

    -

    May 30, 2017

    7.9
    Very good cleanliness

    Property highlights

    • Airport transfer

    • 180 meters to the beach

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!Last booked 4 hours ago
    Excellent
    Location
    8.1
    See map
    Excellent location - 180 meters to the beach
    Value for money7.3
    Distance to city center12.00 Km
    Location rating8.1
    Nearest airportPuducherry Airport (PNY)
    Distance to airport10.5 km
    Select your room
    7.9
    Very good
    Room comfort & quality
    Classic Double
    Classic Double
    ...
    • Room size: 39 m²/420 ft²
    • Lake view
    • 1 semi double bed
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    Presidential Pool Villa
    Presidential Pool Villa
    ...
    • Room size: 78 m²/840 ft²
    • Pool view
    • 1 king bed
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    Deluxe Sea Facing
    Deluxe Sea Facing
    ...
    • Room size: 46 m²/495 ft²
    • Beach view
    • 1 double bed
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    Luxury Pool Villa
    Luxury Pool Villa
    ...
    • Room size: 72 m²/775 ft²
    • Pool view
    • 1 double bed
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    Presidential
    Presidential
    ...
    • Room size: 16 m²/172 ft²
    • 1 double bed
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    Luxury
    Luxury
    ...
    • Room size: 16 m²/172 ft²
    • 1 double bed
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    Room Standard
    Room Standard
    ...
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      Have a question for Palette Resorts - Le Pondy?

      What people love about the property

      • 9.2
        Exceptional

        "Courteous staff, good food"

        Karan

        |

        January 25, 2017

      • 10.0
        Exceptional

        "Very NICE PLACE TO STAY WITH FAMILY"

        prabhakar

        |

        March 17, 2017

      • 9.2
        Exceptional

        "The entire staff are very courteous and ready to help."

        Kishore

        |

        January 27, 2017

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      More about Palette Resorts - Le Pondy

      More about Palette Resorts - Le Pondy

      9.6
      Exceptional

      "It was a very pleasant stay"

      Narendra

      |

      March 1, 2016

      An overview

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      What they offer

      9.2
      Exceptional

      "Food was Great Even the bar @Pool Side was Nice."

      Samson

      |

      May 20, 2017

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

      Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

      Real reviews from real guests

      Agoda Reviews (166)Booking.com Reviews (313)
      7.7
      /
      10
      Cleanliness7.9
      Facilities7.8
      Location8.1
      Room comfort and quality7.9
      Service7.8
      Value for money7.3
      Provided by verified guests of Agoda
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      All guests (166)
      All room types

      Show reviews that mention 

      Showing 108 verified guest comments
      12345
      8.4
      Excellent
      Gaurav from India
      Family with young children
      Deluxe Sea Facing
      Stayed 2 nights in October 2017
      Its an excellent property!”
      However, we were staying here after an amazing experience at Radisson Blu, Mahabalipuram. The experience with the staff and the facilities fell short after the experience at Radisson. Make no mistake, the place is beautiful and the rooms are good; its just that, the preceding experience was lingering in our minds.
      Reviewed March 02, 2018
      Dear Customer, Thank You! We are happy to know that you were delighted with the stay at our property. Please us visit again. We will certainly try to improve. Thanks&Regards Krishnakumar C.Menon AGM Corporate Marketing 9526547779
      Responded May 16, 2018
      Palette Resorts - Le Pondy
      8.7
      Excellent
      ANBAZAGAN from Malaysia
      Family with young children
      Classic Double
      Stayed 1 night in December 2013
      Wonderful and Blissful experience”
      Cleanliness, Ambience and Quietness
      It was a wonderful experience. The staff were very friendly, courteous and helpful. The place is well located next to the sea and a lake. The ambience is great. Great place to unwind, relax and be with the family. Thre is great spa facility too.
      Reviewed December 29, 2013
      6.4
      Good
      Kapil from India
      Family with young children
      Deluxe Sea Facing
      Stayed 1 night in January 2019
      Too expensive for amenities they are providing, beautiful resort and great location”
      pros- * excellent property, * Beautiful and very clean beach * Sea view rooms highly recommended for its view * nice and welcoming staff, * Provided us a complementary cake on request for our anniversary celebration cons- * there was a froggggg in our room, though the staff removed it on complain * Outside sitting area was clean on the first day, but was very dirty with some rat/rabbit pooo and unnoticed by the staff. * Dinner and breakfast buffet were ridiculous in taste and highly overpriced. I strongly suggest to order a-la-carte for lunch and dinner both. * No conditioner in the toiletries * Toiletries were not up to the mark for this highly priced package.
      Reviewed January 10, 2019
      Hi Kapil! We're glad to know you liked our property. We regret that you did not find our services up to the mark. Guest satisfaction has always been our priority. We have duly noted your feedback and will definitely work on it. Hope to host you better the next time. Thanks & Regards, Palette resorts - Le Pondy
      Responded January 14, 2019
      Palette Resorts - Le Pondy
      6.4
      Good
      Nivesh
      Family with young children
      Classic Double
      Stayed 2 nights in December 2018
      Family Visit”
      We stayed there for 2 nights and 3 days and our experience was not what we expected. Here are main concerns that was not addressed: - Swimming pool as insects sticking to the almost every wall and they bit us, and we had to force our kids not to enter the pool - Water inside the pond was really filthy and had not been cleaned in weeks, this caused more insects to hop around - Recreational activities are not maintained, for instance, snooker table does not have Cue, so its basically sitting there. - Room door knobs are merely hanging and locking the room is no good. - Service is supremely slow There are few positives to all this as well - Staff is very courteous - Location is great - Ample open space to walk, provided one can avoid the insects
      Reviewed December 21, 2018
      8.0
      Excellent
      Girish from India
      Family with young children
      Classic Double
      Stayed 2 nights in May 2018
      Good Property ”
      Calm and serene atmosphere. Good location. The reception and staff's are less responsive. Need follow ups to get things done. Cleanliness need to be improved. At the premium cost one expects professional and speedy approach to give services. it's owner's choice to be or not to be there. My rating would be 3.5/5
      Reviewed May 26, 2018
      7.6
      Very good
      Indra from India
      Family with teens
      Classic Double
      Stayed 2 nights in February 2018
      good place but food is so so”
      There is a lot of space for improvement in the food. Hotel and property is good. But the food is not so good and we had to travel everyday to the city for food. Which made the trip a little uncomfortable. As the location is not so convenient.
      Reviewed March 05, 2018
      Dear Customer, Thank You! We are happy to know that you were delighted with the stay at our property. Please us visit again. Since we had to provide 14 acres of space for the customer we took a spot at pudukuppam with a clean beach. But regarding the food our F&B manager is a responsible person and while at the property next time you may raise the issue and get the problem solved. Regards Krishnakumar C.Menon AGM Corporate Marketing 9526547779
      Responded May 16, 2018
      Palette Resorts - Le Pondy
      10.0
      Exceptional
      Keith from United Kingdom
      Couple
      Deluxe Sea Facing
      Stayed 4 nights in February 2018
      Beautiful hotel”
      Stayed here for 4 nights and it was perfect. Lovely room, breakfast buffet very good, fab pool. Only one small niggle, not enough sunbeds and mattresses, especially when outside people come in for the day.
      Reviewed March 01, 2018
      Dear Customer, Thank You! We are happy to know that you were delighted with the stay at our property. Please us visit again. We will increase the number of sun beds. Regards Krishnakumar C.Menon AGM Corporate Marketing 9526547779
      Responded May 16, 2018
      Palette Resorts - Le Pondy
      8.0
      Excellent
      Arjun from India
      Family with young children
      Luxury Pool Villa
      Stayed 1 night in January 2018
      Had a fantastic time with full privacy ”
      The resort is located near the sea shore but the road to the resort were really bad. The staffs and facilities were amazing. We went for luxury pool villa. Had a great experience. The room was quite spacious and you have your own pool in the lawn area with full privacy. The breakfast were complementary and the food was served was good. It's definitely worth for one time visit.
      Reviewed February 01, 2018
      Dear Customer, Thank You! We are happy to know that you were delighted with the stay at our property. Since we wanted to provide 14 acres of space for the guests we took a place 9 kms from the city with a clean beach. we are planning to buy additonal 2 acres to give a better experience for the customers. Please us visit again Regards Krishnakumar C.Menon AGM Corporate Marketing 9526547779
      Responded May 16, 2018
      Palette Resorts - Le Pondy
      9.2
      Exceptional
      Ashish from India
      Couple
      Classic Double
      Stayed 1 night in January 2018
      Exceptional”
      The resort in right in front of paradise beach travelers who are will to go paradise beach not to go chunambar Boat House for boat shuttle. People can walk to paradise beach or can enjoy resorts private beach. The stay was really pleasant and comfortable rooms tidy food was awesome the grilled vegetables with olive rice was very tasty. We visited their for our marriage anniversary there is surprising cake by hotel. It’s a very relaxing stay.
      Reviewed January 31, 2018
      Dear Customer, Thank You! We are happy to know that you were delighted with the stay at our property. Please us visit again Regards Krishnakumar C.Menon AGM Corporate Marketing 9526547779
      Responded May 16, 2018
      Palette Resorts - Le Pondy
      9.2
      Exceptional
      Nikhil from India
      Family with young children
      Classic Double
      Stayed 3 nights in December 2017
      Exceptional”
      we loved it, kids loved it. Their beach is super clean and very accessible. Restaurant is also very nice. Staff is good. What else would you want during your vacation. Would recommend this place to everyone
      Reviewed December 21, 2017
      Dear Customer, Thank You! We are happy to know that you were delighted with the stay at our property. Please us visit again Regards Krishnakumar C.Menon AGM Corporate Marketing 9526547779
      Responded May 16, 2018
      Palette Resorts - Le Pondy
      10.0
      Exceptional
      Frankline from India
      Family with young children
      Classic Double
      Stayed 2 nights in October 2017
      When is Pondy, you must to be in Le Pondy”
      There is an excellent 2 days of leisure and relaxing activities all around the resort, away from the hustle of the cities. Imagine a whole beach to yourself in your backyard. We enjoyed a lot. Would be re-visiting soon. I highly Recommend anyone visiting Pondy to be in Le Pondy.
      Reviewed October 25, 2017
      Dear Customer, Thank You! We are happy to know that you were delighted with the stay at our property. Please us visit again Regards Krishnakumar C.Menon AGM Corporate Marketing 9526547779
      Responded May 16, 2018
      Palette Resorts - Le Pondy
      9.2
      Exceptional
      suneet from India
      Family with young children
      Classic Double
      Stayed 3 nights in May 2017
      Exceptional”
      excellent property and very comfortable stay. only two things they need to work on . firstly they need to have recreation room with kids activities. currently there were none. second is that they need to have a discipline approach on kids below 5 entering swimming pool and also they allow people with normal clothings on to enter swimming pool which makes the pool very unhyegenic. rest an excellent property.
      Reviewed May 30, 2017
      Dear Customer, Thank You! We are happy to know that you were delighted with the stay at our property. We have taken your suggestions seriously and will make the necessary changes. Please us visit again Regards Krishnakumar C.Menon AGM Corporate Marketing 9526547779
      Responded May 16, 2018
      Palette Resorts - Le Pondy
      9.2
      Exceptional
      Samson from India
      Group
      Classic Double
      Stayed 2 nights in May 2017
      Nice Resort to Stay, specially for Couples”
      I was travelling with my family from Goa to Velankanni and we have stayed at the Resort for 2 Days. It was a Nice stay as the Resort. It is Located Just next to the beach. A well maintained Hotel Resort. Food was Great Even the bar @Pool Side was Nice. Peaceful and relaxing.
      Reviewed May 20, 2017
      Dear Customer, Thank You! We are happy to know that you were delighted with the stay at our property. Please us visit again Regards Krishnakumar C.Menon AGM Corporate Marketing 9526547779
      Responded May 16, 2018
      Palette Resorts - Le Pondy
      9.2
      Exceptional
      Kishore from India
      Family with young children
      Luxury Pool Villa
      Stayed 2 nights in January 2017
      Perfect”
      Definitely one of the best resorts I have been to. Stayed at the Pool Villa and it was fabulous. We never wanted to leave the villa. Excellent layout and well maintained. The entire staff are very courteous and ready to help. Like their policy of 'NO TIPPING'. This makes us contribute to the common kitty at the reception. Few suggestions : 1. Food needs improvement. Had left the same comments when I stayed here 2 years ago too. Taste and Variety definitely needs improvement. Buffet breakfast had the same varieties (bakery and fresh fruits) on both the days. 2. Would prefer a Jacuzzi/Steam in the Spa area. 3. Valet parking not available. Had to park the car myself all the time. 4. Missed the ATV this time.
      Reviewed January 27, 2017
      Dear Customer, Thank You! We are happy to know that you were delighted with the stay at our property. You could have informed our F&B Manager regarding the food and got the issue sorted . However we will make the necessary improvements. Please us visit again Regards Krishnakumar C.Menon AGM Corporate Marketing 9526547779
      Responded May 16, 2018
      Palette Resorts - Le Pondy
      9.2
      Exceptional
      Karan from India
      Couple
      Luxury Pool Villa
      Stayed 4 nights in January 2017
      Lovely relaxing holiday”
      The place is beautiful and open, situated right on Paradise Beach.. Courteous staff, good food.. The recreational facilities can be better given the huge space that the property is situated on.. No AC gym is a big downer.. Else the property is super clean, lovely for walks and relaxation!
      Reviewed January 25, 2017
      Dear Customer, Thank You! We are happy to know that you were delighted with the stay at our property. We will make the necessary improvements. Please us visit again Regards Krishnakumar C.Menon AGM Corporate Marketing 9526547779
      Responded May 16, 2018
      Palette Resorts - Le Pondy
      9.2
      Exceptional
      shanmuga from India
      Family with young children
      Deluxe Sea Facing
      Stayed 2 nights in January 2017
      perfect for family with younger kids”
      le pondy is the superb beach resort, the location of the reort is situated some 9kms from the white town and u need to have ur private vehicle which is the best choice to access this place, we choose sea view rooms which had a great lawn and children play area in the front and swimming pool, the pricing of rooms is on the higher side other than that my family enjoyed our stay at le pondy.
      Reviewed January 17, 2017
      Dear Customer, Thank You! We are happy to know that you were delighted with the stay at our property. Being a five star resort the prices will be in that range and we provide 14 acres of property space for the children to play and adults to move around without any suffocation. Please us visit again Regards Krishnakumar C.Menon AGM Corporate Marketing 9526547779
      Responded May 16, 2018
      Palette Resorts - Le Pondy
      9.0
      Exceptional
      ADITYA from India
      Family with young children
      Luxury Pool Villa
      Stayed 4 nights in March 2016
      Awesome experience with slight put offs ”
      Location is good . Food is good . Value for money
      Good stay we took a villa with pool . Great experience except bathroom is outdoors so kids are a little scared to go alone at night Also the golf carts were not there so we had to walk everywhere which could be better if gold carts were there . It was pretty hot and long walks in the sun was a big problem
      Reviewed March 27, 2016
      Dear Customer, Thank You! We are happy to know that you were delighted with the stay at our property. Bathrooms is a part of the design and we have provided 14 acres of open spaces so that the guests don't get congested. Please us visit again Regards Krishnakumar C.Menon AGM Corporate Marketing 9526547779
      Responded May 16, 2018
      Palette Resorts - Le Pondy
      9.0
      Exceptional
      George from United States
      Family with teens
      Classic Double
      Stayed 1 night in June 2015
      Very friendly staff, made us very comfortable . ”
      Friendly staff, good food, swimming pool and beach
      Short and sweet. We created memories with our families that we will remember it for a long time. All the kids had lots of fun on the swimming pool. Food was great,compliments ton the Chef and support staff.
      Reviewed July 02, 2015
      Dear Customer, Thank You! We are happy to note that you are delighted after staying at our property. We welcome you to visit us again. Regards Krishnakumar C.Menon AGM Corporate Marketing Joy's Resorts & Hotels
      Responded May 16, 2018
      Palette Resorts - Le Pondy
      9.3
      Exceptional
      Susan from United Kingdom
      Couple
      Deluxe Sea Facing
      Stayed 2 nights in March 2015
      Superb Short Stay”
      Staff Location Pool
      I stayed at this beautiful hotel for only two nights, wish it had been longer. I chose it because of online reviews and a good recommendation from a friend in Delhi who had stayed there previously. Maybe because I had introductions from my previous hotel, La Villa Shanti, I found the service and attention we received from the staff to be outstanding, I just hope all guests are treated the same way. We stayed in a sea view room, perfect for this time of year with the breeze coming directly onto the balcony. The room was spacious with an enormous bathroom. I don’t think I have ever stayed in a hotel with such a huge indoor shower, it was also very powerful. The room had a large wide screen tv, plus there is also a safe, kettle, hairdryer and minibar. A mosquito repellent plug in is also provided. Amazingly, weighing scales are hidden in a cupboard, although whether this is meant for weighing yourself or your luggage. I am unsure! The pool area is fantastic, exceptionally clean, with towels provided, and also beautifully illuminated after dark. As the resort is rather remote you are obliged to eat here. The breakfast is a large buffet selection that suits both western and Indian palates. There are dedicated chefs who make eggs of your choice plus Indian delicacies. On our first night we wanted butter chicken which was not on the menu but they were happy to oblige and it was extremely tasty, but the parathas were not as good as those in our previous hotel. He meal prices were higher than those in my previous hotel in the Old Town, but the wine was actually cheaper! Service in the restaurant was excellent, special thanks goes to our waitress, Pinky. My companion used the spa facilities and was very impressed. The beachfront area in front of the hotel was very clean. I was also allowed a late check out from the room at 2:30pm instead of 12:00 noon at no extra charge. I would recommend this hotel whole heartedly.
      Reviewed March 18, 2015
      Dear Customer, Thank You! We are happy to note that you are delighted after staying at our property. Pinky is an experienced staff of ours and her husband also works in the restaurant and Multi cusine restaurant. They were initially at our resort in Kerala ,Kovalam, The Travancore Heritage and eventually transfered there to pondicherry since it is easier for them to go home on vacation. We have a good team madam. We welcome you to visit us again. Regards Krishnakumar C.Menon AGM Corporate Marketing Joy's Resorts & Hotels
      Responded May 16, 2018
      Palette Resorts - Le Pondy
      9.0
      Exceptional
      Nirav from United States
      Group
      Classic Double
      Stayed 4 nights in November 2014
      Nice location, good service”
      Location, beach and service
      The stay was overall pleasant. However, I was a bit disappointed with gym facilities. There were 2 treadmills, of which only 1 was working. It was also quite hot there with just 1 ceiling fan. I would expect better gym facilities.
      Reviewed December 03, 2014
      Dear Customer, Thank You! We are happy to know that you were delighted with the stay at our property. We shall improve on the Gym facilities by next time. Please us visit again Regards Krishnakumar C.Menon AGM Corporate Marketing 9526547779
      Responded May 16, 2018
      Palette Resorts - Le Pondy
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