Palm Paradise Resort
Palm Paradise Resort
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"Prons: good location, lovely placeCons: less promotion"

HANUZI

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January 17, 2017

Palm Twin Villa - Guestroom Palm Paradise Resort
Palm Twin Villa - Guestroom
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Swimming pool Palm Paradise Resort
Swimming pool
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Swimming pool Palm Paradise Resort
Swimming pool
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Golf course [on-site] Palm Paradise Resort
Golf course [on-site]
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See map Palm Paradise Resort
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Good
Location
6.1
See all 35 photos Palm Paradise Resort
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Removed from saved list
Good
From 248 reviewsSee what guests said
6.4
/
10
Value for money6.8
Distance to city center15. Km
Location rating6.1
Nearest airportKrabi International Airport (KBV)
Distance to airport18.5 km
  • Airport transfer

  • 650 meters to the beach

  • Heart of the city

  • Free Wi-Fi in all rooms!

Room choices
Don't miss out!3 travelers have booked today.
Garden View Villa
Garden View Villa
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 1 double bed
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Suite
Suite
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 double bed
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Deluxe Room
Deluxe Room
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  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 queen bed
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Palm Twin Villa
Palm Twin Villa
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  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 queen bed
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Standard With View Double/twin
Standard With View Double/twin
...
  • Balcony/terrace
  • Bathtub
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Palm Twin  Villa
Palm Twin Villa
...
  • Balcony/terrace
  • Bathtub
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
...
  • Balcony/terrace
  • Bathtub
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TWIN STANDARD - ROOM ONLY
TWIN STANDARD - ROOM ONLY
...
  • Balcony/terrace
  • Bathtub
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Palm Garden Villa with Breakfast
Palm Garden Villa with Breakfast
...
  • Balcony/terrace
  • Shower
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Palm Garden  Villa
Palm Garden Villa
...
  • Balcony/terrace
  • Bathtub
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More about Palm Paradise Resort

More about Palm Paradise Resort

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (248)Booking.com Reviews (105)
Cleanliness6.5
Facilities5.9
Location6.1
Room comfort and quality6.8
Service6.6
Value for money6.8
Provided by verified guests of Agoda
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Deluxe Room
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Showing 194 verified guest comments
12345
5.6
NURUL from Malaysia
Family with young children
Garden View Villa
Stayed 1 night in September 2018
goodstay”
recomended
Reviewed September 13, 2018
8.0
Excellent
scott from United Kingdom
Solo traveler
Garden View Villa
Stayed 1 night in September 2018
Nice place ”
Good value for money.
Reviewed September 08, 2018
7.2
Very good
Soe from Malaysia
Group
Garden View Villa
Stayed 3 nights in July 2018
good”
arrange for free shuttle
Reviewed July 19, 2018
2.0
rytis from Netherlands
Group
Deluxe Room
Stayed 2 nights in March 2018
I dont recomend”
I payed for room with large bed got 2 single beds, breakfast was included but didnt got any
Reviewed March 16, 2018
4.0
ilona from Czech Republic
Family with young children
Garden View Villa
Stayed 1 night in February 2018
I wouldn’t call it a resort”
I wouldn’t call it a resort in any case. The Swimmingpool was green, walls without color, it’s an old and messy hotel, lowest level. The staff not willing to do anything, not speaking or understanding English. Far away from the beaches. The bungalows are old, no repairs. Shower full of dirt. They simply throw the dirt off the bungalow terrace, that’s all cleaning. The rooms in the main building are in better condition, after some reconstruction. In general the hotel is a mess.
Reviewed March 05, 2018
2.0
Vaibhav from Singapore
Couple
Garden View Villa
Stayed 2 nights in February 2018
Worst Hotel Worst Management & Worst english speaking reception in Asia”
Things to do : 1. Do not book this hotel 2. Check if they have provided you the correct room or not (Normally they charge for garden view and gave the building room) 3. Even if you book this hotel to save your money, do not eat the unhealthy breakfast 4. Krabi beach(Ao Nang) is 25-30 mins walk from this hotel, so book if you want to waste your time walking 5. You can not see the manager, he sleeps at evening and never wake up. I wasn't able to see him even after asking 10 times. 6. Learn thai language before entering this hotel, bcoz english is some alien language for hotel staff.
Reviewed February 26, 2018
2.0
catlyn from Malaysia
Couple
Garden View Villa
Stayed 3 nights in February 2018
The service is poor. Location very poor also. It's my terrible holiday. The floor is very dirty.”
Don't go this resort. The photo is not the real. Don't believe on the photo showing. It's totally not same with the photo. Transport is very hard to get. As I need reception help us to call a taxi, they also not willing to help us. So that I bring my luggage and go to the next hotel reception to ask for help. Luckily, they are very friendly and give me a taxi number. The floor of the room is terrible. Please don't go this resort.
Reviewed February 25, 2018
2.0
Nuremilia from Singapore
Couple
Garden View Villa
Stayed 4 nights in February 2018
Acceptable”
I think the receptionist, Toey, do not deserve a star from my partner and I. She couldn't even provide us with a good reason why is the Villa full when I actually paid for the Villa not for a hotel room.
Reviewed February 17, 2018
2.8
Guillermo from Spain
Couple
Garden View Villa
Stayed 1 night in February 2018
Overbooking and bad customer service”
Called the hotel and asked for availability, they said there were available rooms and once we were at the hotel we got overbooked to another hotel. We were offered to stay for one night and if we did not like the hotel, we could cancel our second reservation and get the money back. Next day we said we did not want to stay there, talked to the management and they declined to refund the money. A total scam.
Reviewed February 13, 2018
5.6
Kathryn from United Kingdom
Group
Garden View Villa
Stayed 2 nights in January 2018
Amazing pool”
The pool and rooms were great value for money, great wifi. However, quite far from any food or nightlife (expensive tuk tuk). The staffs English wasn’t up to scratch for a hotel, simple questions were difficult/impossible. The restaraunt closed at 6pm and the closest food was 15-20min walk in the pouring rain. Beach bus they said “wasn’t working” despite sign saying otherwise.
Reviewed January 30, 2018
8.0
Excellent
Ajchariya from Thailand
Couple
Garden View Villa
Stayed 2 nights in October 2016
Great room”
Far from the beach but comfy room
Reviewed January 30, 2018
7.2
Very good
mohit from India
Couple
Garden View Villa
Stayed 3 nights in January 2018
GOOD BUT NOT WORTH”
NICE PLACE TO STAY IN A NOISE FREE , CALM , NON-POPULATED AREA. BUT HAVE TO TAKE CARE OF MOSQUITOES, INSECTS, LIZARDS.
Reviewed January 29, 2018
4.0
Kate from Switzerland
Family with teens
Garden View Villa
Stayed 4 nights in January 2018
Poor maintenance and run down facilities in process of much needed renovation during our stay”
We booked a double but were given a twin. When we were requested to move the reception staff told us that there were no doubles available even though the double villa next door was completely unoccupied. Instead they offered to push the 2 beds together which was very uncomfortable. The shower attachment was broken and left the shower head dangling without a bracket to hold it. When we arrived the pool was completely green with algae. It took 2 full days to clean. The whole establishment is in dire need of renovation and the mosquito problem in reception and breakfast area is one of the worst I’ve ever seen in the world. None of the furniture matches and some of the female reception staff were often rude and unfriendly. Not worth the rates. Thorough cleaning and maintenance required
Reviewed January 07, 2018
2.8
Sumon from Bangladesh
Family with teens
Garden View Villa
Stayed 3 nights in December 2017
Acceptable”
I checked in on 25th December 2017. I had booked two bunglows and requested them to allocate adjacent Bunglow since my two kids will stay. But found they allocated sctered bunglow. Anyway, after checked in, found that room is full of bugs. No one there to clean it. Toilets were smelly. Stuff were not cooperating. They even broke one of my luggage during transfer from room to lobby and didn't apologize even. Location also is odd. Very bad breakfast. My stay was total disappointment.
Reviewed January 07, 2018
6.0
Lee from Malaysia
Family with young children
Garden View Villa
Stayed 2 nights in December 2017
Condition n maintenance of room should improved”
Renovation of each chalet should be carried out after long time usage. Landscaping with old n age tree should have re-planting. External impression not that good when first view but overall impression acceptable. Most customer would expect they have new n comfortable room n facilities, keep up.
Reviewed January 01, 2018
4.4
Marion from Bosnia Herzegovina
Family with teens
Garden View Villa
Stayed 6 nights in December 2017
Hotel with old sanitarian equipment and untrained staff”
The garden and pool of the hotel are lovely. Nice Bungalows - but toilets and showers are rotten, this urgently needs renovation. Staff is not enough trained and prepared to solve problems due to English deficits. No Management....!!!
Reviewed January 01, 2018
9.2
Exceptional
Luc from Canada
Couple
Garden View Villa
Stayed 3 nights in December 2017
awsome villa”
when we first got here they give us a villa with 2 single bed but booling says 1 queen bed ! they made sure we were taking care of and they switch us! we like the pool it big pool ! the bathroom are little out dated and you only wanna turn the water on halfway so it as time to warm up the water! only 10-15min walk to beach! you can get laundry done for 40$/kg down the street they charge 80$/kg at the resort that over price for thailand!
Reviewed December 28, 2017
2.0
Marielle from Germany
Solo traveler
Garden View Villa
Stayed 2 nights in December 2017
Don’t go there!!! ”
If you have a problem in this hotel nobody will be able to help you because they all do not speak one word English. Also they overbook the hotel, so I booked a „garden view villa“ but on arrival they told me „Villa Full“ and just put me on the third floor in a standard room. To my question what we are going to do now since I already paid the villa, they just answered: „Villa Full.“ as they did to any other question I asked! Even when I needed an email printed out the staff did not understand a word I said and just answered with:“E-Mail?“ it was the most frustrating stay I have ever had and vacation should be relaxing, which this was definitely not! Also the breakfast buffet is very scarce.
Reviewed December 27, 2017
6.0
Liam from Australia
Solo traveler
Garden View Villa
Stayed 1 night in November 2017
Above average”
Just stayed one night, decent enough place, however issue when returning the motorbike i rented....they confirmed I could return it after hours(as I was checking out early), however when I attempted to they would not let me and I had to drive all over town to get to the owners house to return it direct to him
Reviewed December 08, 2017
5.2
Kensy from United States
Couple
Garden View Villa
Stayed 3 nights in November 2017
Eh.. okay”
Very kind people, spoke very little english. Had a little bit of a fire ant problem in our room, and location is at the top of a hill you have to walk down to get to the shops (short walk but many other hotels closer to where anything is). Looks like a run down "once upon a time gorgeous" resort.
Reviewed December 05, 2017
12345
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