Good
From 81 reviewsSee what guests said
6.7
Palm Residence Inn
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Twin Deluxe Room
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Lobby
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Interior view
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Golf course [on-site]
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Location
Excellent
8.2
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  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Shops

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Room choices
Suite Room
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  • No view
  • 30 m²/323 ft²
  • 1 single bed and 1 double b...
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Twin Deluxe Room
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  • 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
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Real reviews from real guests

Agoda Reviews (81)
Filter by guest type:
Cleanliness6.4
Facilities5.6
Location8.2
Room comfort and quality6.4
Service6.2
Value for money7.3
Provided by verified guests of Agoda
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Showing 76 verified guest comments
1234
2.8
Ricardo from Philippines
Couple
Suite Room
Stayed 1 night in June 2017
Poor accomodation”
Facility not maintained properly.
Reviewed June 10, 2017
10.0
Christine from Philippines
Solo traveler
Twin Deluxe Room
Stayed 1 night in February 2017
Value for price”
Definitely coming back to this cleanhotel
Reviewed February 22, 2017
6.4
ROQUE from Philippines
Family with teens
Twin Deluxe Room
Stayed 1 night in October 2015
It was okay.”
It was okay.
Reviewed December 28, 2016
9.2
YASMIN from Philippines
Business traveler
Suite Room
Stayed 2 nights in November 2016
Near Gmall. Many cheap food choices nearby. Its worth your penny. ”
Pros: very spacious rooms (family and suites room), accessibility, cheap and budget hotel, relatively clean, security, lobby with hot and cold water, coffee available instantly, very homey environment Cons: Check in is 3pm onwards (they dont allow early check in but u can drop ur luggage at the reception), very poor t.v. signal, hot shower not consistently hot, kinda low water pressure in the morning, so-so beddings and linens Overall it was great for its price.
Reviewed November 30, 2016
3.6
Anita from Philippines
Solo traveler
Twin Deluxe Room
Stayed 3 nights in November 2016
Facility wanting”
The bathroom is dirty, the sheets are way too thin one could feel the foam under you, the towels are not that clean and the ac ìs noisy.
Reviewed November 28, 2016
4.4
Emy from Philippines
Family with young children
Twin Deluxe Room
Stayed 1 night in November 2016
Not for recommendation ”
Poor facilities and dirty rooms!!!
Reviewed November 24, 2016
8.4
Uriah from Philippines
Group
Twin Deluxe Room
Stayed 2 nights in August 2016
Clean and safe”
We had a comfortable stay here. The room is a bit small for 2 persons but it is clean. Aircon is already old but can still give you a cool temperature especially during summer season. Wifi signal is too weak which is very essential for business travelers like us.
Reviewed September 05, 2016
6.8
John from Philippines
Family with teens
Twin Deluxe Room
Stayed 1 night in April 2016
Palm Residence Inn”
Accessible
Reviewed April 24, 2016
8.0
MA. from Philippines
Family with young children
Twin Deluxe Room
Stayed 3 nights in March 2016
city proper hotel; walking distance to GMall”
decent hotel within the city. Walking distance to Gmall. Stayed 4days3nights at the 2nd floor with deluxe twin bed and extra bedding for the kid. The room is just convenient for sleeping with occassional power blackout as scheduled within the city. Wifi is accessible although quite weak at the far end of the 2nd floor. I am able to access wifi outside of the room,at leats while seating at the 2nd floor lobby. Basic amenities are minimal with only 2pcs of soap and 1 roll of tissue for the rest of your stay. So better bring some of your toiletries with you. Although there's a drugstore at the ground floor , you can buy some of your stuff from there. A bakery also and an internet cafe right next to the building can be found. Parking is very hard as it is always full but I commend the good security guard who always assists us in parking. Overall this hitel is for those who find a place to sleep and the rest of the days empty coz they are always on the go. Not bad either coz everything else is within your reach.
Reviewed April 05, 2016
6.8
Betty from Australia
Solo traveler
Twin Deluxe Room
Stayed 1 night in March 2016
All good”
You need to provide blankets as with the aircon it can get very cold especially the older travellers.
Reviewed March 25, 2016
5.7
Ludivina from Philippines
Family with teens
Twin Deluxe Room
Stayed 1 night in March 2016
Convenient location but..too many mosquitoes ”
1. Cheap, 2. Convenient (accessible to the nearest mall and establishment) 3. Has promo if you check in after 3:00pm
Good, but linens as well as towels .. are untidy. What I think they can do better is to eliminate mosquitoes I was beaten that caused me bruises aftert I scratched it.. Overall if you just want place to sleep over at .and not very particular to my points above this is for you..(specially those who are backpackers or doing overnight in the city)
Reviewed March 21, 2016
7.3
Paul from Canada
Solo traveler
Twin Deluxe Room
Stayed 2 nights in January 2016
Professionally run. Terrible WiFi.”
Good value
Don't know why the WiFi is so bad. Seems the Philippines is like this.
Reviewed January 31, 2016
3.0
JERMAIN from Philippines
Business traveler
Twin Deluxe Room
Stayed 3 nights in October 2015
Will never recommend to anyone”
Location
The room was full of mosquitoes. I got a lot of insect bites. The heater wasn't working. The bedsheets got stains. TV is black and white. When I complained, the cleaner didn't attend to me. He just said he'd spray Baygon even if it was bed time already. About the shower, he fixed some wiring. About the stained sheets, he said I'll be charged 100 if I had it replaced if I haven't stayed for a day yet. I was really disappointed cause he just went back to one of the vacant rooms to watch TV. I informed the front desk about the problem but it seems they used to complaints so they didn't do anything.
Reviewed October 26, 2015
8.0
Marivic from Philippines
Group
Twin Deluxe Room
Stayed 2 nights in October 2015
Good palm”
Three best things about the hotel are location, value for money and cleanliness.
Generally, it was good. Great value for money!
Reviewed October 13, 2015
6.0
PERLA from Philippines
Group
Twin Deluxe Room
Stayed 2 nights in April 2015
Good location, friendly staff, linens not very goo”
Location, price for money, frendly
We got value for money. Good location.
Reviewed May 03, 2015
8.3
Jose from Philippines
Couple
Twin Deluxe Room
Stayed 3 nights in April 2015
Goldilocks... Just right...”
location, still classy and right price
Overall, our stay was pleasant and very convinient but please provide cleaner towels.
Reviewed April 19, 2015
6.0
Teresa from United States
Business traveler
Twin Deluxe Room
Stayed 2 nights in March 2015
Our experienced in the palm residence inn”
location, accessibility and quietness
The location itself is very convenient. The room was well organized. However, the staffs seemed to be not professionally trained, the comfort wasn't very pleasant - the towels were ripped, mosquitoes in the room and the room service's rating up to 5 is 1! Overall, weren't very satisfied with our stay!
Reviewed March 23, 2015
7.0
Aida from Philippines
Family with teens
Suite Room
Stayed 1 night in October 2014
i like it because its walk distance in the mall”
near the mall
The time we sleep there. Theres banging in other room. Building some stuff. And its annoying. And there bathroom has no mat to dry your feet.
Reviewed October 08, 2014
8.3
kate from Philippines
Group
Twin Deluxe Room
Stayed 2 nights in August 2014
Awesome Staffs! Clean and Neat Rooms!”
staffs, rooms, location
Me and my friends had a wonderful stay on this hotel. The staffs are super accommodating and sweet. It is perfectly located near the restaurants and Gaisano mall. I will definitely go back to this place.
Reviewed October 02, 2014
8.3
glaren from Philippines
Group
Twin Deluxe Room
Stayed 2 nights in September 2014
location is very accessible”
location, clean and descent
Reviewed September 05, 2014
1234
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