Pan Pacific Perth
Pan Pacific Perth
See all 54 photos

"Comfortable room, friendly staff, modern clean décor."

Alan

|

February 19, 2018

Deluxe King Room - Guestroom Pan Pacific Perth
Deluxe King Room - Guestroom
See all 54 photos
Lobby Pan Pacific Perth
Lobby
See all 54 photos
Interior view Pan Pacific Perth
Interior view
See all 54 photos
Interior view Pan Pacific Perth
Interior view
See all 54 photos
See map Pan Pacific Perth
See map
Excellent
Location
8.6
See all 54 photos Pan Pacific Perth
See all 54 photos
Removed from saved list
What guests are saying:
Property a little aged but service still pan pacific standard
Dennis from Singapore
Business traveler
Appreciate the kindness of the staff and the genuine hospitality we recieved. Apart from the mix up with our meal it was a perfect night.
Jason from Australia
Couple
Will tell all my friends
Michelle from Australia
Couple
Great staffs making my stay enjoyable. Very courteous and friendly. Looking forward to seeing them again.
Pearline from Singapore
Family with young children
All good things to say :)
LIGAYA from Singapore
Couple
hotel was a bit dated and rooms were only worth the agoda price, no th e700 they stated the room was. However, the staff were exceptional and the breakfast was amazing!
janice from Australia
Couple
Friendly staff, decent location and clean rooms. Breakfast was ok. My only feedback will be that it'll be nice to have at least 1 to 2 movie channels on the TV. You have to pay in order to watch more popular movie titles.
Muhammad from Singapore
Couple
Always good. We really enjoy this hotel having stayed more than twenty times. The club lounge has improved with the advent of select cocktails a chance to try something different, a great selection for canapés
Peter from Australia
Couple

Pan Pacific Perth

Excellent location
- 60 meters from city center
- What's nearby?
Excellent
From 1488 reviewsSee what guests said
8.3
/
10
Excellent service
8.5
Recommended by 92% of guests
Value for money7.9
Distance to city center0.5 Km
Location rating8.6
Nearest airportPerth International Airport (PER)
Distance to airport9.7 km
  • Located in heart of Perth

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Steamroom

Room choices
8.1
Excellent
Room comfort & quality
This property is in high demand!Last booked 7 hours ago
Premier
Premier
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Pacific Club Suite
Pacific Club Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Pacific Club King Room
Pacific Club King Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
Deluxe King Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite River View
Suite River View
...
  • Room size: 60 m²/646 ft²
  • River view
  • 1 super king bed
Enter dates to see prices
Executive King Room
Executive King Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Presidential Suite
Presidential Suite
...
  • Room size: 172 m²/1851 ft²
  • Non-smoking
Enter dates to see prices
Superior King Room
Superior King Room
...
  • Room size: 29 m²/312 ft²
Enter dates to see prices
Double Deluxe
Double Deluxe
...
  • Room size: 29 m²/312 ft²
Enter dates to see prices
Have a question for Pan Pacific Perth?

What people love about the property

  • "Staff are pleasant and friendly."

    Amir

    |

    November 18, 2017

  • "All together a great hotel, staff were pleasant and very helpful."

    Roxanne

    |

    November 13, 2017

  • "The staff were friendly and very helpful."

    Brett

    |

    November 7, 2017

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Pan Pacific Perth

More about Pan Pacific Perth

"Clean comfortable room with nice bath and amenities ."

Ting Y.

|

November 27, 2017

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What they offer

"A very pleasant stay, with really helpful and courteous staf..."

George

|

November 30, 2017

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show less

Some helpful facts

Show more

Real reviews from real guests

Agoda Reviews (1488)Booking.com Reviews (2734)
8.3
/
10
Cleanliness8.5
Facilities8.2
Location8.6
Room comfort and quality8.1
Service8.5
Value for money7.9
Provided by verified guests of Agoda
All languages
All guests (1488)
All room types
Showing 1066 verified guest comments
12345
8.8
Excellent
Robin from Singapore
Family with young children
Pacific Club King Room
Stayed 1 night in November 2018
great staff ”
great staff
Reviewed November 12, 2018
Dear Robin, Thank you for the kudos on our team! We are so glad you stayed with us and we look forward to your return. Rob Weeden - General Manager
Responded November 15, 2018
Pan Pacific Perth
10.0
Exceptional
Marlene from Australia
Solo traveler
Premier
Stayed 2 nights in October 2018
I had a problem with my shower which was very resolved quickly and the staff were very helpful”
Location is very good The breakfast was lovely and my room very comfortable and with a good view
Reviewed November 05, 2018
Dear Marlene, I am sorry you had a problem with the shower, but I am happy to read that it was resolved promptly and that the rest of your stay was perfect! We look forward to your return! Rob Weeden - General Manager
Responded November 15, 2018
Pan Pacific Perth
8.8
Excellent
Claire from Australia
Family with young children
Deluxe King Room
Stayed 1 night in October 2018
Excellent”
Room service was amazing, food was incredible and the view from the room was spectacular
Reviewed October 30, 2018
Dear Claire, I am so glad that you stayed with us and had a wonderful experience. We look forward to welcoming you back. Rob Weeden - General Manager
Responded October 31, 2018
Pan Pacific Perth
9.2
Exceptional
Paul
Couple
Stayed 1 night in October 2018
Such good value with Club access”
Stayed in a River view suite with club drinks and canapes and awesome breakfast. Staff were super friendly. Got a great deal. Pool area is a bit dated but was nice and warm.
Reviewed October 30, 2018
Dear Paul, Great to read that you found your stay to be of good value and enjoyed your access to our Pacific Club Lounge. I am not sure which dates you stayed with us, but I am happy to share that we have just reopened our pool - new tiling, deck and outdoor furniture. We also have our new restaurants and bars completing in December! We look forward to welcoming you back. Rob Weeden - General Manager
Responded October 30, 2018
Pan Pacific Perth
10.0
Exceptional
luke from Australia
Solo traveler
Premier
Stayed 1 night in October 2018
5 stars ”
no cons only pros , awesome place to stay i can not fault it
Reviewed October 26, 2018
Dear Luke, Thank you for staying with us and for the awesome review. We look forward to welcoming you back! Rob Weeden - General Manager
Responded October 30, 2018
Pan Pacific Perth
4.4
Jasmin from Australia
Couple
Deluxe King Room
Stayed 1 night in October 2018
It’s not worth paying more than $200. with the quality of the service and cleanliness provided.”
The room smells like someone had a cigarette smoke inside. The tub corner has mould build up . You need to call for additional amenities and wait for a while before they bring it to your room. You have to line up in a long queue for breakfast.
Reviewed October 22, 2018
Dear Jasmin, I'm really sorry that we didn't meet your expectations. Our people really do work very hard and are proud of the service we deliver. What you have referenced is certainly not a normal practice for this hotel. I am glad that you chose to stay with us and do hope that you would graciously provide us another opportunity. Rob Weeden - General Manager
Responded October 25, 2018
Pan Pacific Perth
10.0
Exceptional
Melissa from Australia
Group
Deluxe King Room
Stayed 1 night in October 2018
Exceptional ”
The outstanding service and warmth from the staff at the Pan Pacific was a real standout. Very happy with this excellent hotel.
Reviewed October 22, 2018
Dear Melissa, Our team takes great pride in looking after the needs of our guests in a friendly and attentive manner and we are pleased that their level of service met your expectations. Thank you for choosing to stay with us and we look forward to welcoming you back. Rob Weeden - General Manager
Responded October 25, 2018
Pan Pacific Perth
8.4
Excellent
Aileen from Australia
Family with young children
Deluxe King Room
Stayed 1 night in October 2018
OPTUS STADIUM CONCERT ”
Location great for catching the 661 stadium bus that departs/returns from Adelaide Tce. All Staff were very helpful. Breakfast great!
Reviewed October 21, 2018
Dear Aileen, Thanks for the review and for choosing to stay with us. I am sure you had an enjoyable time at the concert too! We look forward to welcoming you back. Rob Weeden - General Manager
Responded October 25, 2018
Pan Pacific Perth
4.8
Sng from Singapore
Couple
Pacific Club King Room
Stayed 3 nights in August 2018
Most disappointing hotel among my perth stay”
Could be my fault that I had no idea that PARKING IS NOT COMPLIMENTARY unless you book through pan pacific website directly. And they are so inflexible about it, so we ended up need to pay about $20plus extra per day for the parking. Staff wasn't helpful on this issue, it's just at the CBD, boring.
Reviewed October 19, 2018
Dear Sng, I am sorry you were not pleased with your stay with us. Indeed the price of car parking in Perth can be surprisingly expensive, but we try our very best to remain competitive in the market and provide the best value for the lowest prices possible. Our location is also one of the most celebrated points on guest reviews as we are just a walk away from the Swan River with easy access to public transportation that will take you around CBD for free. I hope you give us another opportunity and we will be happy to ensure you enjoy your next Perth visit. Rob Weeden - General Manager
Responded October 25, 2018
Pan Pacific Perth
8.0
Excellent
Benjamin from Singapore
Couple
Premier
Stayed 1 night in June 2018
Very good”
Nice view from our room. Breakfast was good and the variety is commendable.
Reviewed October 17, 2018
Dear Benjamin, Great to read you enjoyed your stay with us. Indeed, 98% of our rooms do have views of the Swan River and thank you for the commendation on our breakfast offering. We are so glad you chose to stay with us and we look forward to welcoming you back. Rob Weeden - General Manager
Responded October 17, 2018
Pan Pacific Perth
7.6
Very good
Bruce from Australia
Couple
Stayed 1 night in October 2018
Stayed overnight for wedding anniversary. Usually stay at Crown Perth.”
Type of room: Riverview suite with seperate loungeroom. Pro's - the rooms are good value for money compared to other hotels. The suites are spacious. The staff are courteous. Good location for accessing Perth CBD including new small bars near King St. Cons- you cant expect Crown Perth luxury for the price. However, the bar near the lobby is a bit tacky, the bathrooms are small and the area for dressing and putting on makeup needs stronger lighting. Overall: It is a hotel built over 40 yrs ago. There is little they can do barhroom size. You get great value. The suite was spacious. Want true modern 5 star hotel facilities then go elsewhere, but only at nearly double the price.
Reviewed October 16, 2018
Dear Bruce, Thank you for choosing to stay with us and for writing a review. Indeed, we are an older hotel, but we have some super exciting plans coming up - starting with the swimming pool which reopened last week, then the restaurants and bars which will be completed by December. We really are worthy of another go and we hope to see you here with us. Rob Weeden - General Manager
Responded October 17, 2018
Pan Pacific Perth
10.0
Exceptional
Jan from Australia
Family with teens
Stayed 1 night in October 2018
A Wonderful Stay”
My daughter and I had a wonderful night in a Pacific Club Suite. Our room was lovely with a great view of the river and Narrows Bridge. The food and drinks in the Club Room were excellent with a great range of both hot and cold choices. It is really worth the extra to stay in a Club Room. We decided to go to Monterey's for a fabulous buffet breakfast. It had a huge range of delicious food (slightly more choice than the Club Room). A special thanks to The General Manager, Rob Weeden and Ana Lim. You both made our stay even more enjoyable! Thanks for the beautiful room and yummy chocolates.
Reviewed October 13, 2018
Dear Jan, I am happy to read that you and your daughter had a wonderful stay. Thank you for sharing your experience and we do look forward to welcoming you back - let me know! Rob Weeden - General Manager
Responded October 15, 2018
Pan Pacific Perth
10.0
Exceptional
Cheryl from Singapore
Family with young children
Deluxe King Room
Stayed 7 nights in September 2018
Exceptional stay! ”
We upgraded to a suite given the promo of $48/daily for breakfast, use of lounge/ bigger room and we were impressed with the service, the comfort of the room, the food, the location. It was our first stop before we moved on to Margaret River and my 3yr old only remembers Pan Pacific and Sister Mina(she served us and played with my girl at the club). Though we stayed in 3 other hotels, apartments; my girl kept asking for us to head back to Pan Pacific. She said she like the room and Sister Mina. We missed her on our last night as she wasn’t working and my girl missed her. She definitely made an impression. All the other staffs were nice too! Only downside was parking, it was expensive to drive while staying there since parking can come up to $35/day(if parked by valet), other alternatives can come up more. Great stay and we are looking forward to be back!
Reviewed October 11, 2018
Dear Cheryl, Thank you for staying with us and for the wonderful review. I am glad that you had an exceptional experience and we do look forward to welcoming you back - let me know! Rob Weeden - General Manager
Responded October 15, 2018
Pan Pacific Perth
10.0
Exceptional
William from United Kingdom
Couple
Premier
Stayed 1 night in October 2018
Pan Pacific Our Second Home”
It’s always a pleasure to stay here, we are always well looked after, the service is amazing. We highly recommend the High Tea in Origins. My partner celebrated her 50th with 9 of her girlfriends and they all said how wonderful the experience was. Keep up the great work Pan Pacific we will be back again and again.
Reviewed October 07, 2018
Dear William, It was our pleasure celebrating with you. Thank you for the wonderful comments and we look forward to welcoming you back. Rob Weeden - General Manager
Responded October 08, 2018
Pan Pacific Perth
8.0
Excellent
Sally from Australia
Couple
Deluxe King Room
Stayed 4 nights in September 2018
CAR PARKING IS NOT INCLUDED AND IS VERY EXPENSIVE!!!”
Very disappointed in a few things with this hotel. Firstly the car parking is not included if you book through Agoda, so add another $25 (min) per day for the fees. They get you to validate your ticket with them even though it's not cheaper, then slug you with credit card fees! Ordered a Cosmopolitan from their Cocktail Menu and they didn't have the ingredients! They could only offer 4 cocktails from their menu as they were apparently in the middle of changing it (3 if the coffee machine had already been cleaned). Seriously, a large hotel that hosts weddings but doesn't have a fully stocked bar? And charges a fee for paying by credit card??? Breakfast staff were excellent and so was the breakfast buffet (well worth including that in your room price as it will cost a lot more if you pay after). Rooms were good - clean and quiet, beds comfy, good views.
Reviewed October 05, 2018
Dear Sally, I am sorry you were not pleased with some aspects of your stay. Indeed the price of car parking in Perth can be surprisingly expensive, but we try our very best to remain competitive in the market and provide the best value for the lowest prices possible. We do have special packages that include car parking as well. I am sorry you were not able to get a cosmopolitan. We have new restaurants & bars opening soon and would love to get you a drink or two - let me know when you plan your next stay. Thank you for your review and for staying with us. Rob Weeden - General Manager
Responded October 25, 2018
Pan Pacific Perth
8.4
Excellent
Phailin from Australia
Couple
Premier
Stayed 1 night in September 2018
Lovely stay”
Clean room. Comfortable bed. Easy check-in and checkout. Good selection of breakfast. Deposit return is pretty slow though. We’ve checkout on Friday and the deposit still hasn’t been returned on Monday.
Reviewed October 01, 2018
Dear Phailin, Glad to read you had a lovely stay. Credit card holds are typically released within 1 week of checking out. However, rest assured that we would be investigating this particular issue should this not be the case. Please accept our sincere apologies for the inconvenience this has caused. We look forward to welcoming you back! Rob Weeden - General Manager
Responded October 02, 2018
Pan Pacific Perth
10.0
Exceptional
Peter from Australia
Couple
Premier
Stayed 1 night in September 2018
Amazing staff ”
Best place we have ever stayed in Perth. Staff where amazing, with great facilities and fabulous location. It will be our preferred place to stay from now on.
Reviewed September 24, 2018
Dear Peter, Thank you for the wonderful review! We are so glad you stayed with us and we look forward to welcoming you back! Rob Weeden - General Manager
Responded September 28, 2018
Pan Pacific Perth
9.6
Exceptional
Vincent from Singapore
Couple
Pacific Club King Room
Stayed 2 nights in August 2018
Top quality service”
I experienced top quality service from the very moment I arrived at the hotel. The staff were courteous, helpful, and went above their call of duty to make my girlfriend and me feel very comfortable. While they were handling my check-in, they assisted me with the registration of my Australian SIM card. Also, (really fantastic!) coffee was graciously given, probably judging from how knackered we looked because of the red-eye flight. I am really sorry (and embarassed) that I have forgotten the manager's name, but nevertheless I must note that his service was really top-notch and we had a really good conversation. In any case, the only slight downside may be that the hotel is a short walk from the city centre, but we actually found it a very relaxing walk. I highly recommend this hotel!
Reviewed September 23, 2018
Dear Vincent, Thank you for the wonderful review and for the recommendation. We all look forward to welcoming you and your girlfriend back. Rob Weeden - General Manager
Responded September 28, 2018
Pan Pacific Perth
9.6
Exceptional
Jayati from Germany
Couple
Premier
Stayed 4 nights in September 2018
Value for money and a warm hearted service from excellent staff ! Their good heart reflected on face”
Would like to stay here again
Reviewed September 19, 2018
Dear Jayati, Thank you for the lovely comments on our people and your stay experience with us. We all look forward to welcoming you back! Rob Weeden - General Manager
Responded September 28, 2018
Pan Pacific Perth
9.2
Exceptional
Kim from Australia
Couple
Pacific Club King Room
Stayed 1 night in September 2018
Beautiful Hotel”
Our room was perfect. Very well furnished and fitted out. I would not hesitate to return here.
Reviewed September 14, 2018
Dear Kim, Thank you for writing us a review and for staying with us. We look forward to welcoming you back. Rob Weeden - General Manager
Responded September 28, 2018
Pan Pacific Perth
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss