Park Lane Hotel

Park Lane Hotel

36 Central Park South, Upper East Side, New York (NY), United States, 10019
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Executive Queen Room with City View - Bed Park Lane Hotel
Executive Queen Room with City View - Bed
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    Lobby Park Lane Hotel
    Fitness center Park Lane Hotel
    Bathroom Park Lane Hotel
    Executive Queen Room with City View - Bed Park Lane Hotel
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     Park Lane Hotel

    Guest reviews

    7.7
    Very good
    /10
    (295 reviews)See what guests said
    8.4
    Excellent

    "Remove the carpets in the rooms and it's a fantastic hotel."

    Peter

    -

    April 17, 2017

    7.8
    Very good room comfort and quality

    Property highlights

    • 190 meters to public transportation

    • Air conditioning

    • Daily housekeeping

    • Bar

    This property is in high demand!Last booked 8 hours ago
    Exceptional
    Location
    9.5
    See map
    Exceptional location - Inside city center
    Nearby
    Popular
  • Jalallar Gallery90 m
  • Worth & Worth160 m
  • Monumento a Cristobal Colon160 m
  • Marlborough Gallery180 m
  • Edward Tyler Nahem Fine Art180 m
  • Scholars’ Gate190 m
  • Ana Tzarev Gallery200 m
  • Steinway Hall210 m
  • FAO Schwartz240 m
  • Arche240 m
  • Fast facts about Park Lane Hotel

    Value for money7.2
    Location rating9.5
    Nearest airportLaGuardia Airport (LGA)
    Distance to airport8.7 km
    Select your room
    7.8
    Very good
    Room comfort & quality
    2 Double City View Mobility Hearing Accessible Roll in Shower
    2 Double City View Mobility Hearing Accessible Roll in Shower
    ...
    • Room size: 39.3 m²/423 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    View Junior Suite Mobility Hearing Accessible Tub 1 Bedroom
    View Junior Suite Mobility Hearing Accessible Tub 1 Bedroom
    ...
    • Room size: 45.1 m²/485 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    Executive Double Room with City View
    Executive Double Room with City View
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Executive Park View Junior Suite King
    Executive Park View Junior Suite King
    ...
    • Room size: 45 m²/484 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    Premier City View Room
    Premier City View Room
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Executive Park View
    Executive Park View
    ...
    • Room size: 40 m²/431 ft²
    • Park view
    • 2 double beds
    Enter dates to see prices
    Executive Queen Room with City View
    Executive Queen Room with City View
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Executive City View King room
    Executive City View King room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Queen Room with Partial Park View
    Premier Queen Room with Partial Park View
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Premier Junior Suite Park View Early Bird
    Premier Junior Suite Park View Early Bird
    ...
    • Non-smoking
    • Bathtub
    Enter dates to see prices
    Have a question for Park Lane Hotel?

    What people love about the property

    • 9.2
      Exceptional

      "Great Location, confortable rooms, very nice attention."

      olivia

      |

      October 6, 2017

    • 6.8
      Good

      "Lobby still looks good and Concierge staffs are wonderful though."

      Ariyani

      |

      April 21, 2016

    • 10.0
      Exceptional

      "Great location, spacious room."

      Marie

      |

      March 11, 2017

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    More about Park Lane Hotel

    More about Park Lane Hotel

    6.8
    Good

    "Location is perfect for getting to central park and mid town..."

    Gemma

    |

    June 20, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Great central park view from the room, room a big dated but..."

    Zhou

    |

    April 25, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Atlas
    10 m American
    Harry's New York Bar & Grill
    10 m American, Bar
    Park Room Restaurant
    10 m American
    Italian cuisine
    Italian cuisine
    Pizza Rollio
    140 m Italian, Pizza
    Nino's Tuscany
    160 m Italian
    Ora Di Pasta
    170 m Italian
    Bar
    Bar
    Two E Bar & Lounge
    310 m Bar
    Russian Vodka Room
    770 m Bar, Eastern European, Pub
    The Mean Fiddler
    1.1 km Bar, Irish, Pub

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (295)Booking.com Reviews (5810)
    7.7
    /
    10
    Cleanliness7.6
    Facilities6.7
    Location9.5
    Room comfort and quality7.8
    Service7.5
    Value for money7.2
    Provided by verified guests of Agoda
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    All guests (295)
    All room types

    Show reviews that mention 

    Showing 241 verified guest comments
    12345
    10.0
    Exceptional
    Caroline from France
    Business traveler
    Executive Queen Room with City View
    Stayed 3 nights in January 2019
    Large room very rare for NYC ”
    Middle of the city facing central park Very nice people working here Feel good in this hotel
    Reviewed January 24, 2019
    6.4
    Good
    Yiwei from Singapore
    Family with teens
    Executive Double Room with City View
    Stayed 7 nights in December 2018
    Great location, but tons of hidden charges”
    We booked Park Lane for its proximity to Central Park and 5th Ave, which we really appreciated. There are various subway stations (57th St, 5th Ave) very closeby which is very convenient to get to other areas. However, the hidden charges were very high! They charge you a so-called "facilities fee" for wifi, gym, an evening buffet - all of which I could do without. I tried asking if I could waive the US$55 per day if I do not use the facilities but was told it is mandatory. This instantly adds on to the daily rate and I would've much rather picked another hotel with a higher daily rate without these hidden charges! The sidewalk at the hotel entrance is always crowded with tourists and quite awful.
    Reviewed January 04, 2019
    9.6
    Exceptional
    Laila from United States
    Couple
    Executive Queen Room with City View
    Stayed 3 nights in September 2018
    Exceptional”
    I love the hotel The bathroom needs remodeling. The toilet and bath tub was very old needs some renewing . Our bath tub looked so bad ( becuase was okd loked dirty) that i had to put a towl on the bottom of sink to be able to take shower.
    Reviewed September 12, 2018
    8.8
    Excellent
    Karyn from Australia
    Couple
    Premier City View Room
    Stayed 5 nights in September 2016
    Great location”
    International travellers beware of the extra charges when you book that are charged at the end of your stay.... taxes and charges for "free internet, phone calls and happy hour everyday" are charged at a block price of $33pp per day. So make the most of these "free" options! Great hotel and fantastic location, don't expect to get a park view other than Mondays or Tuesdays....
    Reviewed September 28, 2016
    8.7
    Excellent
    Pek from Malaysia
    Business traveler
    Executive Queen Room with City View
    Stayed 1 night in February 2014
    Comfortable, Cleanese and Location”
    Location, clean and scenery
    Actually i got stuck in this hotel extra 1 more day due to unforseen heavy storm snow. Anyway, i am not complaning cause the hotel is nice so i can stay in the hotel whole day, Just kinda bored because cannoth leave the hotel.
    Reviewed February 19, 2014
    8.7
    Excellent
    Pek from Malaysia
    Business traveler
    Executive Park View Junior Suite King
    Stayed 2 nights in February 2014
    It was wonderful Stay”
    Room, Central view, and Cleanese
    it was disaster when we got to New York due to heavy Snow Storm warning, But the hotel was just fine, the room is very clean and the park view was superperb. But due to the storm we are unable to accomplish our assignment. Other then that we dont have anything to complain about.
    Reviewed February 17, 2014
    8.3
    Excellent
    Alexander from United Kingdom
    Solo traveler
    Executive Queen Room with City View
    Stayed 3 nights in December 2013
    Decent centrally located Hotel”
    1) Location, location, location
    I have stayed there before. It is a perfectly decent centrally located Hotel which is across the road from Central Park and very close to the shopping on 5th Avenue or Columbus Circle in the other direction. The rooms are a decent size by Manhattan standards and the Hotel though looking a little dates is clean and seem to be well run. You could do a lot worse than this in Mid Town.
    Reviewed January 09, 2014
    9.7
    Exceptional
    Mark from Australia
    Family with young children
    Stayed 6 nights in May 2012
    Great Hotle location and service ”
    Location. Views
    a great place to stay location is brilliant the staff were friendly and attentive. we traveled with our 9 month old and they catered for him well. the park view room was an amazing view and way to see central park. i highly recommend this place
    Reviewed June 02, 2012
    8.0
    Excellent
    Gunther from Mexico
    Solo traveler
    Stayed 1 night in January 2012
    upscale hotel for business or leisure”
    outstanding location
    the best feature of the helmsley park lane hotel is its location on central park south. this hotel is the tallest building in the area, so you may wish to spend more for a room with a view on one of the top floors. note that rooms in this area are not inexpensive (fifth avenue is just a block or two away). rooms are spacious and very comfortable, but some of the furniture is a bit out of date. smoking rooms are available on request. bathroom amenities are very nice. while a majority of staff were absolutely professional, i found that one or two individuals could have been more courteous and competent.
    Reviewed February 03, 2012
    6.0
    Deborah from United States
    Family with teens
    Premier City View Room
    Stayed 1 night in December 2018
    Great. Location, poorly appointed rooms.”
    No water, coffee or honor bar in rooms. Price was high for what you get in-room. The rooms showed wear, but the hotel location is great. Definitely expected more on a basic level. I think there are far better choices for the money spent.
    Reviewed December 30, 2018
    3.2
    Sunil from Bahamas
    Business traveler
    Executive Queen Room with City View
    Stayed 2 nights in June 2018
    Beware of cheats, stinky bathrooms”
    Without telling their guests, they sneak in a "facilities charge" of forty dollars a night for providing internet, telephones and a cheap breakfast that is worse than one at a street vendor, and not worth even two dollars. What really bugged me is the lack of principle: THEY SNUCK IN THE CHARGE WITHOUT TELLING YOU OR GIVING YOU THE OPTION. you only find out upon check out that you'd received these "facilities" at their "resort". Ha! Oh and the bathroom stinks like the sewer. The plumbing must be a hundred years old. Yech.
    Reviewed June 08, 2018
    8.0
    Excellent
    Kan from United States
    Couple
    Executive Queen Room with City View
    Stayed 3 nights in May 2018
    Excellent place for the rich!”
    This is an excellent but expensive place for travelers. The facilities in the building are old and might not work well to withstand bad weather (e.g. I lived there on May 27th, which is unexpectedly freezing compared to days before and after in NYC.). However, counter managers are very hospitable and could be helpful to solve the problems you might meet. NOTE that you will be charged a $37 per day facility fee not included in your prepayment!!!! I was quite confused about this charge when I was leaving but I find this website that explains everything (http://killresortfees.com/newyorkcity/). And I have to say this is the only thing that I am not happy with.
    Reviewed June 03, 2018
    6.0
    Charles from Switzerland
    Couple
    Premier Queen Room with Partial Park View
    Stayed 3 nights in September 2018
    HOTEL Is a bit run down. Needs revamping”
    Old Installation in bath room. Shower little pressure and had to be repaired. Cool and uncomfortable in room. No coffee shop. Lavazza coffee and croissants to expensive and coffee lousy. Facility fee inadequate. Messages from a guest not given on arrivai, hoben at the end of the stay esrly morning through the door.
    Reviewed September 29, 2018
    7.2
    Very good
    Aileen from United Kingdom
    Couple
    Executive Queen Room with City View
    Stayed 6 nights in September 2018
    Facilities fee hassle through both Agoda and hotel”
    The hotel was as pictured, our room was clean and a great location. The facilities fee is a total rip off - $33 per room per night pays for guest wifi and a free bar between 5-7pm. We used the bar once for one glass of prosecco and would rather this have been optional - when you are on holiday you are out exploring not drinking in the hotel. Also, we pre-aid the facilities fee through Agoda and they claimed to have no reference of this, I had to discuss with someone three times that I shouldn't be charged, and at the airport on the way home, found they had charged my credit card TWICE for the facilities fee and had to call them again. Not impressed with Agoda or the hotel for having to fix what should have been something quite straightforward and added stress to an otherwise pleasant stay. Would recommend the hotel because of its location and overall cleanliness, but not by booking through this website, deal with them direct and prepare for overpriced facilities fee (with added tax).
    Reviewed September 17, 2018
    10.0
    Exceptional
    Zhou from Singapore
    Solo traveler
    Executive Park View Junior Suite King
    Stayed 2 nights in September 2017
    Great view”
    great central park view from the room, room a big dated but very spacial.
    Reviewed April 25, 2018
    8.4
    Excellent
    Peter from Kenya
    Business traveler
    Executive Queen Room with City View
    Stayed 2 nights in April 2017
    It's a decent business hotel. Very well located for New York City”
    Remove the carpets in the rooms and it's a fantastic hotel. Though clean as can be the carpets are now looking tired. Replace the old bathtubs/showers with shower stalls. Done and it's one of the best hotels in NY.
    Reviewed April 17, 2017
    10.0
    Exceptional
    Marie from United States
    Family with teens
    Executive Double Room with City View
    Stayed 1 night in March 2017
    Exceptional”
    Great location, spacious room. There was $33 fee added, but there is a hospitality hour from 5-7, which was nice. There was no coffee maker in the room, or blow dryer, frig, or ice bucket... but we did not have a need for any of those items.
    Reviewed March 11, 2017
    8.0
    Excellent
    Melanie from Australia
    Solo traveler
    Stayed 2 nights in January 2017
    great location but hidden costs”
    The location is amazing and you can walk everywhere: Central Park, and shops. I was saving money on transport costs so location was important. Room was great, staff ok, took 5 hours to have a pachage delivered from downstairs to my room. Room service was pricey and even though I had prepaid for the hotel, I still got hit with daily facility charges on checkout. If everything was all inclusive in stated price it would be better. Instead their advertised price is lower then still charge you more. Overall still a good experience. I would stay here again because of location.
    Reviewed January 28, 2017
    6.8
    Good
    Ariyani from Indonesia
    Group
    Premier City View Room
    Stayed 1 night in April 2016
    Dissapointed by reception staff”
    Reception staff was saying we only paid 1 of the room and demand payment of the other room, when we actually already paid in full for both rooms, she was also being rather rude which is a dissapointment since the rooms are not cheap. We are also dissapointed since there is no coffee/ tea maker set in the room which should be basic amenities. Old building, need refurbish especially the hallways to the rooms. Lobby still looks good and Concierge staffs are wonderful though.
    Reviewed April 21, 2016
    8.0
    Excellent
    Jose from Philippines
    Couple
    Executive City View King room
    Stayed 4 nights in June 2015
    Great location but there are other adjoining hotel”
    location and room size
    Upon check in, front desk read my voucher and handed me 2 keys. Given rm 2015 and entered into a much bigger hotel room than most for the price. Upon checking the bathroom, though older had good basic needs for a traveler. Except the toilet seat had horrible inside stains which was not answered despite my calls. The room though it says int he contract with city view had the back building views. So much less for the Central Park South view! I would attach pictures if I could here. On check out I was given a bill of $130 for facilities usage. I argued this amount and discovered it meant for the wifi, 2nd floor welcome drinks and supposed free coffee which was not even mentioned upon check in. The wifi I had to argue was a feature I considered when booking for a hotel and saw it indicated in agoda that it was free. Only then did they let go. Was this necessary? There are many other hotels adjoining that is worth checking at the rate I paid for this 4 nights stay. Bed and the size of the room is however very comfortable. BTW I had to ask for a small refrigerator, cause the room didn't have any. Would I stay here again? NO
    Reviewed June 22, 2015
    12345
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    • Exceptional location
    • Top of the Rock Observation Deck
    • 57th Street Subway Station is within 0.19 km