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PARKROYAL Serviced Suites Kuala Lumpur
PARKROYAL Serviced Suites Kuala Lumpur
PARKROYAL Serviced Suites Kuala Lumpur
PARKROYAL Serviced Suites Kuala Lumpur
PARKROYAL Serviced Suites Kuala Lumpur
PARKROYAL Serviced Suites Kuala Lumpur
PARKROYAL Serviced Suites Kuala Lumpur

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8.5

Excellent

10,678 reviews

10,678 reviews

Housekeeping270
Breakfast85
View72
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Kitschy Classy Kuala Lumpur

60 m

No Black Tie

90 m

Jalan Changkat Bukit Bintang

170 m

Jalan Alor

190 m

Selections Groceries

200 m

Popular landmarks
Pavilion Kuala Lumpur

520 m

KLCC - Bukit Bintang Pedestrian Walkway

660 m

Menara Kuala Lumpur

720 m

Aquaria KLCC

750 m

KLCC Park

1.0 km

Closest landmarks
Olé Café

150 m

Healy Mac's (Bukit Bintang)

160 m

Travel Han

190 m

Finnegan’s

240 m

California Fitness

300 m

PARKROYAL Serviced Suites Kuala Lumpur

No 1, Jln Nagasari off Jln Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia, 50200 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Swimming pool [indoor]

Exercise area

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.

Value for money8.6
Distance to city center0.5 Km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.5 km

Rooms available at PARKROYAL Serviced Suites Kuala Lumpur

Excellent
Room comfort & quality

8.7

Studio Suite
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 87 m²/936 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
One Bedroom Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Bedroom Premier
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
Studio Suite Twin
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 Bedroom Premier
...
  • Room size: 69 m²/743 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Two-Bedroom Premier Suite
...
  • Room size: 96 m²/1033 ft²
  • Outdoor view
  • 1 king bed & 1 queen bed
Enter dates to see prices
One-Bedroom Suite Triple
...
  • Room size: 65 m²/700 ft²
  • Outdoor view
  • 1 single bed and 1 king bed
Enter dates to see prices
Three-Bedroom Suite
...
  • Room size: 96 m²/1033 ft²
  • Outdoor view
  • 2 single beds & 1 king bed ...
Enter dates to see prices
One-Bedroom Premier Suite
...
  • Room size: 69 m²/743 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does PARKROYAL Serviced Suites Kuala Lumpur have a hot tub?

A hot tub is one of the facilities available at PARKROYAL Serviced Suites Kuala Lumpur.

How much does it cost to stay at PARKROYAL Serviced Suites Kuala Lumpur?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at PARKROYAL Serviced Suites Kuala Lumpur?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to PARKROYAL Serviced Suites Kuala Lumpur?

PARKROYAL Serviced Suites Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 180 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at PARKROYAL Serviced Suites Kuala Lumpur also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, PARKROYAL Serviced Suites Kuala Lumpur has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at PARKROYAL Serviced Suites Kuala Lumpur?

Start your mornings right, with the continental and buffet breakfast options offered at PARKROYAL Serviced Suites Kuala Lumpur. There's an additional charge of 25 MYR for adults and 15.9 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Can business events be hosted at PARKROYAL Serviced Suites Kuala Lumpur?

On-site venues and convenient event services make PARKROYAL Serviced Suites Kuala Lumpur an ideal choice for hosting events such as conferences and meetings. The 2 venues can accommodate up to 10 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at PARKROYAL Serviced Suites Kuala Lumpur?

PARKROYAL Serviced Suites Kuala Lumpur does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to PARKROYAL Serviced Suites Kuala Lumpur?

The closest train, metro, or bus station is Bukit Bintang MRT Station, 330 m away from PARKROYAL Serviced Suites Kuala Lumpur.

What restaurants are nearby PARKROYAL Serviced Suites Kuala Lumpur?

PARKROYAL Serviced Suites Kuala Lumpur’s neighborhood is Bukit Bintang which includes popular restaurants such as 15 Jalan Mesui, Laypark Cafe & Restaurant and Lust.

What popular shopping places are close to PARKROYAL Serviced Suites Kuala Lumpur?

PARKROYAL Serviced Suites Kuala Lumpur is located in Bukit Bintang area which features shopping places such as Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

What are popular attractions near PARKROYAL Serviced Suites Kuala Lumpur?

PARKROYAL Serviced Suites Kuala Lumpur is located in Bukit Bintang area, which is famous for attractions such as Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions.

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See map

Explore the neighborhood

What people love about PARKROYAL Serviced Suites Kuala Lumpur

  • 10

    Exceptional
    Spaciousness

    "Room was spacious & furnished with the basic necessities."

    HuiQi

    |

    June 24, 2022

  • 10

    Exceptional
    Staff 

    "The employee is helpful and professional which make the stay more comfortable"

    Ifta

    |

    June 23, 2022

  • 8.8

    Excellent

    "Made the right choice of booking Park Royal Serviced Suites as our place of stay."

    Masayu

    |

    June 22, 2022

Property ranking|Compared to 6,493 Kuala Lumpur properties
See all rankings
Room comfort score
8.7/10
Service score
8.8/10
Room size
75 sqm.
Value for money score
8.6/10
Better than
99
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Bigger than
97
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Overall rating:

8.5

Excellent
10,678 reviews
Cleanliness
8.7
Facilities
8.4
Location
8.8
Read all reviews >
What travelers say they love:
Everything is beyond our expectations.
Yoke from Malaysia
Group
More about PARKROYAL Serviced Suites Kuala Lumpur

More about PARKROYAL Serviced Suites Kuala Lumpur

PARKROYAL Serviced Suites Kuala Lumpur

For travelers who want to take in the sights and sounds of Kuala Lumpur, PARKROYAL Serviced Suites Kuala Lumpur is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kuala Lumpur has to offer. Access is everything, and you'll get the most of while staying only 7.8 km from Terminal Bersepadu Selatan and its easy transportation options.
Enjoy all that PARKROYAL Serviced Suites Kuala Lumpur has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Kuala Lumpur even more convenient.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the PARKROYAL Serviced Suites Kuala Lumpur. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at PARKROYAL Serviced Suites Kuala Lumpur provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at PARKROYAL Serviced Suites Kuala Lumpur are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at PARKROYAL Serviced Suites Kuala Lumpur. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
Fill your days with the array of activities and facilities offered at PARKROYAL Serviced Suites Kuala Lumpur. A relaxing end to every day is possible with a visit to the hot tub, steam room and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Family time on relaxed evenings is easy with the hotel's library and games room.


Around the property

Don't spend all your time inside while in Kuala Lumpur! Be sure to visit Menara Kuala Lumpur located 720 m away, an item on every checklist of those who travel to Kuala Lumpur.


Reasons to stay here

Find incredible value for money here, which is ranked better than 96% of the city's accommodation.
Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Kuala Lumpur.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Breakfast

394 mentions

Housekeeping

252 mentions

Swimming Pool

169 mentions

Food & Dining

67 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Golf course [on-site]
  • Hot tub
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bottle of water
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Transport to airport

Available in all rooms

  • A/C
  • Alarm clock
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Dishwasher
  • DVD/CD player
  • Hair dryer
  • Iron and ironing board
  • Kitchenette
  • LAN Internet in room [free]
  • Lock box in room
  • Microwave
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Separate dining area
  • Slippers
  • Sofa
  • Soundproofing
  • Toiletries
  • Washing machine
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Asian
  • Continental
Location
No 1, Jln Nagasari off Jln Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia, 50200
Excellent
Location

8.8

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    17.5 km 42 min drive
  • Kuala Lumpur International Airport (KUL)
    45.2 km 57 min drive

Public transportation

  • Raja Chulan Monorail Station
    290 m 9 min walk
  • Bukit Bintang MRT Station
    340 m

Hospital or clinic

  • Thetole Acupuncture & Herbal Medical Centre
    310 m 8 min walk

Shopping

  • Pavilion Kuala Lumpur
    520 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    150 m 4 min walk
What's nearby

Popular landmarks

  • Jalan Alor
    190 m
  • Pavilion Kuala Lumpur
    520 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    660 m
  • Menara Kuala Lumpur
    720 m
  • Aquaria KLCC
    750 m
  • KLCC Park
    1.0 km
  • Petronas Twin Towers
    1.1 km
  • Chinatown - Kuala Lumpur
    1.5 km
  • Central Market
    1.5 km
  • KL Bird Park
    2.4 km

Nearby landmarks

  • Kitschy Classy Kuala Lumpur
    60 m
  • No Black Tie
    90 m
  • Olé Café
    150 m
  • Healy Mac's (Bukit Bintang)
    160 m
  • Jalan Changkat Bukit Bintang
    170 m
  • Jalan Alor
    190 m
  • Travel Han
    190 m
  • Selections Groceries
    200 m
  • Dry Point
    230 m
  • Finnegan’s
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee180 MYR
  • Distance from city center0.5 Km
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)25 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of floors30
  • Number of rooms 287
  • Year property opened2010

Parking

  • Daily parking fee0 MYR
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

We are happy to advise of our signature safety and hygiene program - PAN PACIFIC CARES, for your better comfort while staying with us

Our fully vaccinated associates look forward to welcoming you aboard very soon.

Reviews of PARKROYAL Serviced Suites Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.4
Location8.8
Room comfort and quality8.7
Service8.8
Value for money8.6
High score for Kuala Lumpur
Rating
9+ Exceptional (1,709)
8-9 Excellent (877)
7-8 Very Good (836)
6-7 Good (291)
<6 Below Expectation (300)
Time of the year
Mar - May (1,015)
Jun - Aug (936)
Sep - Nov (914)
Dec - Feb (1,148)
All guests (6,904)
All room types
All languages

Show reviews that mention 

Showing 4,013 verified guest comments
12345
9.0
Exceptional
Edward from Singapore
Group
Studio Suite
Stayed 2 nights in December 2011

lovely hotel apartment”

modern and spacious

offering guests quality accommodation since 2010, this property combines first-class service and the most modern facilities. this property is perfectly located in the heart of city centre and within an easy walking distance to the city's main business, retail and entertainment districts. all the 287 well-appointed apartments are fully furnished with kitchenettes for self catering purposes. to keep your work going, executive travelers can take advantage of the fully equipped business centre. bintang walk, a shopping heaven for tourist or pavillion , sungei wang plaza, lot 10 and isetan, kl’s major shopping places, all are within the vicinity. guests seeking exercise or leisure will be pleased to find rooftop jacuzzi and swimming pool and gym at the property. parkroyal serviced suites kuala lumpur is sure to make each guest's trip a memorable one.

Reviewed March 13, 2012

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9.3
Exceptional
Agnes from Singapore
Family with teens
Studio Suite
Stayed 2 nights in April 2011

Great location & top notch fittings”

Location, Comfort, Amenities

i highly recommend parkroyal serviced suites kuala lumpur to anyone that is visiting kl. the hotel is located in bukit bintang and it is within walking distance to the shopping centres located nearby (pavillion, lot 10 etc.) nightlife around the hotel is also bustling at night with jalan alor just a stone's throw away. the hotel rooms are well equipped and the service provided by the staff is top notch.

Reviewed May 17, 2011

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9.3
Exceptional
Tan from Singapore
Couple
Studio Suite
Stayed 2 nights in September 2015

Well done n worth the stay”

Friendy , clean and superb prrformances by staff

Is not my first time staying in this hotel. Been in this hitel couple of time whenever i in kuala lumpur. Staff are friendly, easy assess to places like Sungei Wang n Berjaya Time Square as there is free shuttle provided. If u want go to petayaling street or chinatown. Just walk up a slope in the left side of the hotel n turn left again. There is free public bus at the bus stop to take u there. Just alight opp Kota Raya n u are in chinatown. On the return, just 10mins walk to Geo hotel located beside Sentral market n take a free ride back to hotel. Was very fortunate as my room was upgraded to a one room suites due the day i check in was my birthday. Was even more surprise when staff presented me a birthday cake on the house. Staff of hotel greeted me by my name whenever they see me. Would like to compliment staff Azhar front desk during my check in. Greeted us well n deliver first class service telling me the hotel had upgraded my room. He make us feel so welcome n relax. 2nd staff to compliment is Yusof of F & B. Very attentive n efficient, even went all the way to get us omellete after asking me. Two thumbs up to both of you and not forgetting the two staff that send the birthday to my room, sorry that i had missed out their names as we were to happy n forget to ask for their names. Herein, would like to once again compliment and thanks the 4 staff and the rest of the staff of Parkroyal Suites on making our stay in Parkroyal Suites a wonderful and memorable one. Well done guys, you had make your hotel proud.

Reviewed September 11, 2015

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Dear Valued Guest Thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation. We have taken note on your comments and will further improve in our service delivery as part of our assurance for a continouse efford to provide our guest a memorable experience. Should you need any assistance for your future visit to Kuala Lumpur, please do not hesitate to contact us. We hope to welcome you back soon in future. Yours sincerely, Teekay Goh General Manager

Responded September 14, 2017
PARKROYAL Serviced Suites Kuala Lumpur
9.3
Exceptional
Ben from Singapore
Solo traveler
Studio Suite
Stayed 2 nights in March 2012

Comfort of your own home.”

Too comfortable to leave the space

this was the first time i rather choose to stay in the room then head out to the kl city. located at a walking distance to raja chulan monorail and walkable distance to bukit bintang shopping belt and jalan alor, parkroyal serviced suites is considered very accessible to shopping, good local food and many more. upon check in i was served by their friendly front liners and we even had a short friendly conversation, which i seldom encounter in kl. i'd seen some of the past reviews and was prepared for a nice and cosy room. and to my surprise, the room was extremely nice and cosy, much better that what i had expected. the room was very big and the furnishes gave a very cosy feel to the room. a large bathroom and a bathtub was way too luxurious for me, but love it alot. the bedroom and the couch area was separated by a book shelf, which may seems a little weird was the tv was in the middle of the 2 separation. but it was still ok as i didnt really spend much time in front of the tv. i love the small kitchen area and the island that really made a different from the other suits that i'd stayed in other hotels. i can say that this is a very good accommodation and definitely will return to this place when i travel to kl again.

Reviewed April 01, 2012

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9.3
Exceptional
Nicholas from Australia
Group
Studio Suite
Stayed 5 nights in March 2011

Just as good the second time around.”

Location, size of rooms, rooftop pool.

After staying at the Parkroyal Services Suites Kuala Lumpur in early February we returned for five nights on 11 March and we were not disappointed. This time we had a corner room which was very well set out. On this visit I found that the rooftop pool had opened. It is a spectacular facility on the 31st floor of the hotel. The KL newspapar "The Star" reviewed this hotel on 12 March and was complimentary but did express some concerns about the cost of the rack rates. Obviously the author is not familiar with Agoda. Book online and get a bargain. I have no hesitation recommending this excellent hotel.

Reviewed March 20, 2011

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10.0
Exceptional
Amber from Australia
Couple
Studio Suite
Stayed 2 nights in October 2012

Now my favourite hotel in KL! ”

The apartments are a home away from home.

The ParkRoyal Serviced Suites are now my favourite place to stay in KL. Hotel rooms are nice but the serviced apartments at PRSS are so nice. The rooms are modern, exceptionally clean, spacious and very comfortable. Fridges are full size, the tv is better than what we have at home! There's multiple aircon's, the hotel smells lovely and fresh. Buffet breakfast at 21RM is great value. Hotel staff were all very accommodating. There's secure parking and cooking facilities in the room. The hotel is located only slightly out of the action, but it's not even a 10 minute stroll to Jalan Bukit Bintang. Simply follow the monorail and in less than 10 minutes you're at Lot 10 and where the action is. I can't recommend this hotel highly enough. This is now my first choice of hotel when staying in KL. Value for money is exceptional. We travelled with family and had 6 or 7 rooms, and everyone was more than pleased with the hotel. If staying here, a swim in the rooftop pool is a must. And you've got to try the steam room!

Reviewed October 24, 2012

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Dear Valued Customer, We would like to thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation during your visit to Malaysia. It's really heart warming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked after by our wonderful team during your stay with us. It is very rewarding when our efforts are recognized. Please be assured that we have passed your kind words to our team. We truly appreciate your kind feedback and compliments. We hope to welcome you back soon to PARKROYAL Serviced on one of you leisure or business trips to Kuala Lumpur. Warmest regards, Teekay Goh General Manager

Responded March 14, 2018
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
RAHMAT from Singapore
Family with young children
Studio Suite
Stayed 3 nights in June 2014

Excellent Service Apartment”

Strategically good location, excellent service & great food.

This is my 3rd visit to ParkRoyal Service Suites. The Studio Suites are great, comfy, large and with great views. Bathrooms well laid out, living room and kitchen all, clean and useable. Small mini marts directly across the road. Close to everything shopping - Bukit Bintang, Lot 10, Pavilion, Sangei Wang, Jalan Petaling, Central Market - easy and free to get around. You can use the free bus services the green line and purple line, get a map and just hop on and off as you need to. Close to the touristy Park's in the Botanic Gardens, walking distance to the Petronas Towers. Food fanatics can enjoy Jalan Alor and breakfast at the ParkRoyal was easy and convenient, the omelette chef was impressive. Reception staff are friendly, very efficient and great with kids. The pool after a day out just topped everything off beautifully, with an amazing view at night.

Reviewed June 16, 2014

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Dear Valued Guest Thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation. We have taken note on your comments and will further improve in our service delivery as part of our assurance for a continouse efford to provide our guest a memorable experience. Should you need any assistance for your future visit to Kuala Lumpur, please do not hesitate to contact us. We hope to welcome you back soon in future. Yours sincerely, Teekay Goh General Manager

Responded January 12, 2018
PARKROYAL Serviced Suites Kuala Lumpur
9.3
Exceptional
Kwong from Singapore
Family with young children
Studio Suite
Stayed 2 nights in December 2011

Wonderful Stay at Parkroyal Serviced Suites”

Modern, clean and comfortable rooms

Stayed in a studio suite for 2 nights at the Parkroyal Serviced Suites. Location is pretty good. It's just a 10 min walk to the shopping/food havens of Bukit Bintang (note that the Serviced Suites is in a different location from the hotel). There are restaurants and pubs just round the corner. The rooms are spacious, modern and very comfortable. Breakfast spread is limited but of good quality. There was free wifi and parking for guests and the facilities (pool, lounge, playground, children's play area, etc) were pretty complete and new. Only downside of my stay was the noise of drilling for some ad-hoc repairs. Thought that the staff could have been more attentive about the noise disturbances caused by the repairs.

Reviewed December 12, 2011

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10.0
Exceptional
Goh from Singapore
Couple
Studio Suite
Stayed 2 nights in July 2012

Lovely hotel with great service”

Greet with a smile once we reached. Fast and efficient service.Nice and big room with fully equipement utensils.

On the 12th of July, we reached Parkroyal Serviced Suites @ 2.15pm. Hotel location was so much easier to find than as expected. Once we arrived the reception, we are welcomed with greeting and a smile. Check-in was fast and efficient. Secondly, once we entered our room, we are impressed by the room tidyness and room size. Its was nicely decorated with modern furnitures and room size is much bigger than i thought. It also comes with walk-in wardrobe and big bathroom. My BF and i was happy that we chose this serviced apartment as compared to all other varieties in KL. Lastly, the apartment location is only 5- 10mins walk to Bukit Bintang Plaza and near to other shopping area which are highly recommended. Restaurants & eatery nearby was affordable and nice. Cons: No toothbrush provided and bathroom floor mat not water-absorption.

Reviewed July 15, 2012

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Responded April 02, 2019
PARKROYAL Serviced Suites Kuala Lumpur
10.0
Exceptional
Narelle from Australia
Solo traveler
Studio Suite
Stayed 3 nights in October 2011

Handy Location - lovely room”

Spacious rooms

Room was very clean, modern and spacious. The Parkroyal Serviced Suites are only a 5-10 minutes walk from the major shopping areas - Bukit Bintang, Sungai Wang Plaza, Lot 10 etc. Overall, very lovely stay if you are wanting to access the shopping areas of Kuala Lumpur.

Reviewed October 13, 2011

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9.3
Exceptional
Leonard from Netherlands
Couple
Studio Suite
Stayed 4 nights in September 2011

What a perfect hotel in every way”

room, staff, facilities, location

We just loved this place! After 8 - 10 stays in Kuala Lumpur at five or so different hotels this is definitely our new favorite. Its a great alternative to a normal hotel. The studios are large and very comfortable, well appointed with several design features in the bathroom and kitchen, the bed very comfortable and many rooms - including ours (2408) have great panoramic views including a very nice (partial) view of the iconic Twin Towers. The kitchen is perfect for short or medium term stays. The location couldn't be better: moments away from Bukit Bintang and all the shopping centers there, across the street two good Indian 24-hour restaurants, 24 hour 7-11's nearby and steps away from a monorail station. The staff was very friendly, caring, helpful and efficient. The room has all the modern electronics: flatscreen TV with good channel selection, fast internet, a dvd player with home cinema installation. With two pools - one rooftop and one on the 1st floor - and a nice small gym with quality workout and cardio machines the hotel offers good opportunities for relaxation. We really loved it and can't wait to return.

Reviewed September 22, 2011

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9.3
Exceptional
Chau from China
Family with young children
Studio Suite
Stayed 4 nights in December 2011

Great suite with high quality facilities.”

New suite familiar with bigger room, swimming pool & close to shopping mall.

my family stayed during christmas period. it's a new and much bigger suite compared to those in downtown. although it's a bit far from the klcc & kl pavilion shopping mall,however parkroyal provided a shuttle mini bus to there. it's not so far as klrt raja chulan station is within walking distance. it's a great suite that i would recommend to my friends and colleagues. it locate close to the klrt station, within a walking distance and allowing you to get to the shopping mall in bukit bintang within 10 minutes. we easily access to wifi internet with free of charge. suite staffs were helpful and nice. room was big around 70sqm , plus a huge bathroom with shower and bath tub seperate. also a bigger bed was comfortable. therefore we enjoyed our stay in parkroyal suites and would use it again.

Reviewed January 05, 2012

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7.7
Very good
Ermin from Bosnia Herzegovina
Business traveler
Studio Suite
Stayed 6 nights in July 2011

Good choice in a great location”

Great location

parkroyal is a good place to stay in the bukit bintang area in kl. the hotel is close to bukit bintang, major shopping/dining/going out place in kuala lumpur (5 minutes walk). it's also close to kl monorail raja chulan station, which provides an easy access to many areas in the city. overall, rooms are comfortable and of good size. the bathroom is nicely appointed. i would not rate it 5 stars though; more like a 4-star hotel. the furniture is ikea-style; it's questionable how lasting it will be. there are already signs of wear and tear, in spite of it being a relatively new place. breakfast area should be expanded, as it was too crowded in the morning. the food was always lacking, in spite of the staff doing their best to replenish it constantly. all in all, i believe there are better choices for the price in kl, but you would not go wrong by choosing parkroyal serviced suites.

Reviewed July 21, 2011

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10.0
Exceptional
MOHD from Malaysia
Family with young children
Two Bedroom Suite
Stayed 4 nights in February 2020

Friendly staff, great location & definitely will come again!”

We stayed at 2 bedroom suite and our review: Pros: -The furnishes available ie refrigerator, washing machine & dryer, LCD TV (in living room & master bedroom), kitchen appliances etc were exactly as per photos in AGODA -With the prices we paid (including breakfast for 4), definitely value for money -There are actually 2+1 rooms inside the suite, with 1 room only has wardrobe cupboard & a sofa, other 2 rooms have complete furnishes ie Queen beds, wardrobe, desk etc -Good location too, ie convenience stores, barber & eateries just across the street -Very friendly staff, one of the reception (Farid) even called our room to offer baby Cot after he has seen us brought a baby with us during check-in process -Facilities were good, breakfast venue just behind the reception, quite short time to wait for elevators (4 elevators available), sufficient gym equipment at level 1, pool at roof top with a good view Cons: around 900m to walk to Bukit Bintang center & limited parking in basement

Reviewed February 12, 2020

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Dear Mohd, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

Responded February 17, 2020
PARKROYAL Serviced Suites Kuala Lumpur
9.3
Exceptional
Sebastian from Singapore
Couple
Studio Suite
Stayed 5 nights in January 2013

Satisfying stay”

Convenience

We have stayed at Parkroyal Serviced Suites for 5nights and the stay was extremely memorable. The staff at the hotel were polite and helpful. Most importantly, it's strategic location is situated in the heart of Bukit Bintang which is very accessible. Besides, it is near the famous food street, Jalan Alor. On top of that, it is just a few minutes to Pavillion Shopping Mall. The room service was very efficient and we had a pleasant stay.

Reviewed January 12, 2013

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Dear Valued Customer, Greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you very much for sharing your experiences at PARKROYAL Serviced Suites Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting PARKROYAL Serviced Suites. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

Responded March 12, 2018
PARKROYAL Serviced Suites Kuala Lumpur
9.0
Exceptional
Diyana from Singapore
Family with young children
One Bedroom Suite
Stayed 2 nights in February 2012

Fantastic service suite!”

Great service from staffs, skypool kl tower view, complimentary internet + wifi

though we stayed there for only two nights, my kids love their spacious suite. roomy enough for them to run in circles! the room has exceeded our requirements except they do not have a dining table (we don't require them anyway). we love the modern open concept kitchenette suite. their appliances are rather new. the location is quite a ok for us. a 10 mins walk to bukit bintang. very near to kl tower. less than 10 mins taxi ride to pudu sentral. they do have complimentary shuttles to klcc and other shopping centres which we didn't take advantage of because it is only available in the morning. breakfast is served from 6.30am to 10 on weekdays 7.30 to 11am on weekends. limited choices of continental breakfast. they also have a complimentary infant massage (1 to 6 yr old) at st gregory which is available at parkroyal hotel. their skypool has a great view of the kl tower however children below 18 are unable to swim there so we had to go to their level 1 swimming pool. kids can go to their mini playground after swim. overall it's really fantastic. definitely we will be staying the next time we are there!

Reviewed February 28, 2012

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10.0
Exceptional
Kym from Singapore
Family with young children
Studio Suite
Stayed 3 nights in June 2018

Great location, clean hotel and big room”

PARKROYAL Serviced Suites Kuala Lumpur has always been my preferred choice when I travel to Kuala Lumpur. The room is huge and spacious. The staff are friendly and approachable. Jalan Alor is also within distant. Highly recommended.

Reviewed August 01, 2018

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Dear Kym Thank you again and we certainly look forward to welcoming you back to your home in KL very soon. Sincerely Bernard

Responded August 01, 2018
PARKROYAL Serviced Suites Kuala Lumpur
9.3
Exceptional
Caroline from Australia
Couple
Studio Suite
Stayed 7 nights in February 2013

Lovely hotel in a great location”

Modern amenities at a good price

we booked at park royal serviced suites based on the good reviews on agoda, and we were not disappointed. our studio room was lovely. modern, clean and spacious. our own kitchen so some days we had our own breakfast there. it was a room you could really relax in after a busy day in kl. it was in a great position close to lots of eating options from high end, to the great street food on jalan alor nearby. it was also very close to bukit bintang, lots of shopping and also the free bus that goes to all the major spots in kl. and for around $ aud a night, this hotel was very reasonably priced. also had 2 pools and big gym. only suggested improvement would be some more options for food on the room service menu (perhaps some more local dishes), and also some alcoholic drinks available on room service. small thing for what is a great place.

Reviewed February 24, 2013

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Dear Valued Customer, Greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you very much for sharing your experiences at PARKROYAL Serviced Suites Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting PARKROYAL Serviced Suites. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

Responded March 09, 2018
PARKROYAL Serviced Suites Kuala Lumpur
8.7
Excellent
Melissa from Australia
Couple
Studio Suite
Stayed 3 nights in July 2014

Relaxing stay at PARKROYAL Serviced Suites KL”

large clean, modern rooms and friendly staff

Fantastic stay at PARKROYAL Service Suites away from the hustle and bustle in KL. A good distance away from the noisy central streets of Bukit Bintang, but still close enough to walk to shopping malls like Pavilion, as well as the hawker centers in the evening. Staff are very friendly and always happy to help to make your stay more comfortable. Being apartment style accommodation, the rooms are a lot larger than the usual hotel rooms around KL, so plenty of space to put down the shopping :) Highly recommend staying here.

Reviewed November 22, 2014

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Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore the amazing city of Kuala Lumpur. With just a mere walking distance to the local eatery to night entertainment and mega shopping malls. Once again, thank you for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Warmest regards Teekay Goh - General Manager

Responded November 21, 2017
PARKROYAL Serviced Suites Kuala Lumpur
9.7
Exceptional
HENRY from Indonesia
Couple
Studio Suite
Stayed 1 night in June 2011

nice new hotel”

new

It was a very nice stay in Park Royal Serviced Suites Bukit bintang Kuala Lumpur, its a new Suite, very big room with kitchenette, friendly staff and was vvery helpfull, with a very good deal from agoda, i think i will stay here again in my next visit

Reviewed July 02, 2011

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