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PARKROYAL Serviced Suites Singapore
PARKROYAL Serviced Suites Singapore
PARKROYAL Serviced Suites Singapore
PARKROYAL Serviced Suites Singapore
PARKROYAL Serviced Suites Singapore
PARKROYAL Serviced Suites Singapore
PARKROYAL Serviced Suites Singapore

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8.8

Excellent

162 reviews

162 reviews

Housekeeping7
Shops3
Swimming Pool3
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
St Gregory Javana Spa

20 m

Beach Road

40 m

Private Affairs Clothier

100 m

Sanctum

110 m

Sifr Aromatics

140 m

Popular landmarks
Singapore Flyer

1.2 km

Sands Skypark Observation Deck

1.7 km

Gardens By The Bay East

1.7 km

Cloud Forest

1.9 km

Orchard Road

2.5 km

Closest landmarks
The Last Piece

180 m

Haji Lane

190 m

Straits Records

200 m

Sempre

200 m

Songs of the Sacred Self

210 m

PARKROYAL Serviced Suites Singapore

7500A Beach Road, #01-345/346, The Plaza, City Hall, Singapore, Singapore, 199591 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in City Hall, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

280 meters to public transportation

Front desk [24-hour]

Airport transfer

Inside city center

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Guests traveling to Singapore under any Safe Travel, Air Travel Pass or similar arrangement are required to inform the hotel of their status at the point of room reservation. In addition, guests on schemes such as Air Travel Pass (ATP) and Reciprocal Green Lane (RGL) are to remain self-isolated in their hotel room until the post-arrival COVID-19 test result is confirmed to be negative. For more information and updates regarding travel guidelines to Singapore, please refer to government guidelines."

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money8.6
Location rating9.1
Nearest airportSeletar Airport (XSP)
Distance to airport12.9 km

Rooms available at PARKROYAL Serviced Suites Singapore

Excellent
Room comfort & quality

8.7

2 Bedroom Deluxe Apartment
...
  • Room size: 79 m²/850 ft²
  • City view
  • 1 king bed and 2 single bed...
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1 Bedroom Premier Apartment
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
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1 Bedroom Deluxe Apartment
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
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Premium One Bedroom
...
  • Shower
  • Shared bathroom
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Double Superior
...
  • Room size: 51 m²/549 ft²
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Deluxe Two Bedroom
...
  • Shower
  • Shared bathroom
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One Bedroom Premium Suite
...
  • Room size: 70 m²/753 ft²
  • 1 king bed
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Two Bedroom Deluxe SUite
...
  • Room size: 79 m²/850 ft²
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Deluxe One Bedroom
...
  • Shower
  • Shared bathroom
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Room Assigned on Arrival
...
  • Shower
  • Shared bathroom
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Frequently asked questions

Does PARKROYAL Serviced Suites Singapore have a hot tub?

PARKROYAL Serviced Suites Singapore does not have a hot tub.

What time is check-in and check-out at PARKROYAL Serviced Suites Singapore?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to PARKROYAL Serviced Suites Singapore?

PARKROYAL Serviced Suites Singapore is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 86.4 SGD. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, PARKROYAL Serviced Suites Singapore has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Singapore with private transportation, the serviced apartment can arrange taxi service.

Is breakfast offered at PARKROYAL Serviced Suites Singapore?

Wake up to a great buffet breakfast at PARKROYAL Serviced Suites Singapore. Adults can enjoy breakfast offered with an additional charge of 24 SGD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at PARKROYAL Serviced Suites Singapore?

PARKROYAL Serviced Suites Singapore features 4 on-site restaurants for your dining convenience.

What is the smoking policy at PARKROYAL Serviced Suites Singapore?

PARKROYAL Serviced Suites Singapore does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to PARKROYAL Serviced Suites Singapore?

The closest train, metro, or bus station is Esplanade MRT Station, 910 m away from PARKROYAL Serviced Suites Singapore.

What restaurants are nearby PARKROYAL Serviced Suites Singapore?

PARKROYAL Serviced Suites Singapore’s neighborhood is City Hall which includes popular restaurants such as Mean Bean & Wicked Grind, Yamagawa Japanese Restaurant and Tian Fu Tea Room.

What popular shopping places are close to PARKROYAL Serviced Suites Singapore?

PARKROYAL Serviced Suites Singapore is located in City Hall area which features shopping places such as CYC The Custom Shop, L'ecrin Boutique Singapore and Chan Hampe Galleries.

What are popular attractions near PARKROYAL Serviced Suites Singapore?

PARKROYAL Serviced Suites Singapore is located in City Hall area, which is famous for attractions such as Asian Civilisations Museum, Raffles Hotel Arcade and Peranakan Museum.

What popular natural sightseeing spots are close to PARKROYAL Serviced Suites Singapore?

PARKROYAL Serviced Suites Singapore is located within City Hall, which makes it conveniently close to natural sights including Belinjau (Gnetum gnemon), Chinese Fan Palms (Livistona chinensis) and Common Red-stem Fig (Ficus variegata).

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Explore the neighborhood

What people love about PARKROYAL Serviced Suites Singapore

  • 10

    Exceptional
    Spaciousness

    "The apartment was spacious and with 2 teenage kids there was plenty of room."

    Tracey

    |

    January 24, 2020

  • 9.6

    Exceptional
    Staff 

    "The hotel staff were very friendly and helpful."

    Lynda

    |

    December 28, 2019

  • 9.2

    Exceptional

    "I would love to stay again."

    Allen

    |

    December 3, 2019

Property ranking|Compared to 559 Singapore properties
See all rankings
Couples review score
9.4/10
Service score
9.2/10
Room comfort score
8.7/10
Overall score
8.8/10
Better than
99
%
of Singapore properties
Better than
95
%
of Singapore properties
Better than
95
%
of Singapore properties
Better than
93
%
of Singapore properties
Overall rating:

8.8

Excellent
162 reviews
Cleanliness
8.8
Facilities
8.5
Location
9.1
Read all reviews >
What travelers say they love:
Staff very polite and friendly .
Aman from India
Family with young children
More about PARKROYAL Serviced Suites Singapore

More about PARKROYAL Serviced Suites Singapore

PARKROYAL Serviced Suites Singapore

PARKROYAL Serviced Suites Singapore, located in Singapore city center, is a popular choice for travelers. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Have a hassle-free trip while enjoying the services and amenities offered by PARKROYAL Serviced Suites Singapore. Keep up with all your communications easily with the serviced apartment's free Wi-Fi. Getting from and back to the airport can be easily arranged with the serviced apartment's airport transfer services. Taxi services provided by PARKROYAL Serviced Suites Singapore makes it easy to plan your day trips, sightseeing, and more around Singapore.
Guests can enjoy free parking right at the serviced apartment. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at PARKROYAL Serviced Suites Singapore thanks to the serviced apartment's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the serviced apartment. Smoking is allowed only in the designated smoking areas provided by serviced apartment.
Enjoy the services offered at PARKROYAL Serviced Suites Singapore from the convenience of your guestroom. For your comfort, some rooms at the serviced apartment are equipped with blackout curtains and air conditioning. Some rooms at PARKROYAL Serviced Suites Singapore even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator and a coffee or tea maker at your disposal. It's good to know that a hair dryer and towels are provided in some guest bathrooms.


Dining and things to do

Every day at PARKROYAL Serviced Suites Singapore begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the serviced apartment. A variety of convenient and tasty dining options are waiting for you at the serviced apartment, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the serviced apartment's bar.
For the ultimate convenience, you can even have groceries delivered to your room at PARKROYAL Serviced Suites Singapore, with their exclusive service.
PARKROYAL Serviced Suites Singapore offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, salon, steam room, spa and sauna. Spend some time relaxing at the serviced apartment's pool. Sip your favorite cocktail outdoors at the serviced apartment's poolside bar.
Check out the serviced apartment's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Experience all the sights and local attractions of Singapore with PARKROYAL Serviced Suites Singapore as your base. The most famous landmark nearby is Singapore Flyer just 1.2 km away. Don't forget to stop by Sands Skypark Observation Deck located 1.6 km away, where everyone who visits Singapore wants to have their photo taken.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 95% of accommodations in the city.
Staff and service here are considered high quality by past guests whose ratings put it above 94% of the city's options.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Swimming Pool

4 mentions

Housekeeping

3 mentions

Internet

2 mentions

Breakfast

1 mention

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Korean
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Game room
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Buzzer/wireless intercom
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathtub
  • Blackout curtains
  • Blu-ray player
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dining table
  • DVD/CD player
  • Fire extinguisher
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • High chair
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Kitchenette
  • LAN Internet in room [free]
  • Linens
  • Microwave
  • Non-smoking
  • Private apartment in building
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shared bathroom
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Socket near the bed
  • Sofa
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Washing machine
  • Wi-Fi [free]
Food and dining
Restaurants on site

Plaza Brasserie

  • Menu: A-la-carte

Sze Chuan Dou Hua Restaurant

  • Menu: Buffet
Location
7500A Beach Road, #01-345/346, The Plaza, City Hall, Singapore, Singapore, 199591
Exceptional
Location

9.1

Airports

  • Seletar Airport (XSP)
    12.9 km 20 min drive
  • Singapore Changi Airport (SIN)
    16.2 km 17 min drive

Public transportation

  • Nicoll Highway MRT Station
    330 m 7 min walk
  • Bugis MRT Station
    530 m 8 min walk

Hospital or clinic

  • KiroLounge - The Spine Place
    380 m

Shopping

  • Orchard Road
    2.5 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Singapore Flyer
    1.2 km
  • Sands Skypark Observation Deck
    1.7 km
  • Gardens By The Bay East
    1.7 km
  • Cloud Forest
    1.9 km
  • Orchard Road
    2.5 km
  • Chinatown
    2.7 km
  • Singapore Botanic Gardens
    5.2 km
  • National Orchid Garden
    5.2 km
  • Night Safari
    13.8 km
  • Singapore Zoo
    13.8 km

Nearby landmarks

  • St Gregory Javana Spa
    20 m
  • Beach Road
    40 m
  • Private Affairs Clothier
    100 m
  • Sanctum
    110 m
  • Sifr Aromatics
    140 m
  • Arab Street
    140 m
  • Khim’s Collections
    150 m
  • Victoria Jomo
    150 m
  • Sufi Trading
    160 m
  • Mahaco Impex
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a minimum stay of 6 nights.
  • Guests traveling to Singapore under any Safe Travel, Air Travel Pass or similar arrangement are required to inform the hotel of their status at the point of room reservation. In addition, guests on schemes such as Air Travel Pass (ATP) and Reciprocal Green Lane (RGL) are to remain self-isolated in their hotel room until the post-arrival COVID-19 test result is confirmed to be negative. For more information and updates regarding travel guidelines to Singapore, please refer to government guidelines.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until10:00

Getting around

  • Airport transfer fee86.4 SGD
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)24 SGD

The property

  • Number of restaurants4
  • Number of rooms 90
  • Room voltage220
  • Year property opened1979
  • Most recent renovation2017

Reviews of PARKROYAL Serviced Suites Singapore from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness8.8
Facilities8.5
Location9.1
Room comfort and quality8.7
Service9.2
Value for money8.6
High score for Singapore
Rating
9+ Exceptional (31)
8-9 Excellent (22)
7-8 Very Good (6)
6-7 Good (4)
<6 Below Expectation (0)
Time of the year
Mar - May (11)
Jun - Aug (22)
Sep - Nov (13)
Dec - Feb (17)
All guests (112)
All room types
All languages

Show reviews that mention 

Showing 63 verified guest comments
1234
10.0
Exceptional
David from United States
Group
2 Bedroom Deluxe Apartment
Stayed 6 nights in August 2019

Treated like the royal family ”

It is one of the best hotel that I have stayed in. The service, comfort, and the facility is best in class. I want to extend a big kudos to the service staff for their over the top service and attention to details. We were treated like the royal family during our entire stay here. Everyone goes all out to make our stay a pleasant one. A simple smile, greeting on the hallway, helping us celebrate the birthday of a guest with cake and candles, flawless checkin and out, and several other details show how much the staff cares and works together to make their guests feel special. I would definitely come back, and certainly recommend it to others.

Reviewed August 24, 2019

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Dear David, Thank you for your wonderful comments on your recent stay! We are very excited while reading your review. The team appreciates your acknowledgement and we will continue to work hard and strive to deliver excellent service to all our guest. Hope you brought back great memories to share with your family and friends back home. We look forward to welcome everyone back again the next time you visit Singapore. Warmest regards, Nur Aishah Guest Relations Manager

Responded September 04, 2019
PARKROYAL Serviced Suites Singapore
10.0
Exceptional
Caroline
Family with young children
1 Bedroom Deluxe Apartment
Stayed 7 nights in April 2019

An enjoyable stay”

Thank you to the staff at Parkroyal Serviced Suites. My family and I had a terrific stay in our two bedroom apartment, a lovely surprise to be upgraded from the one bedroom which we had booked. Everything about our stay at the Serviced Suites was great! Staff were very friendly and very helpful. Serviced Suite/Apartment was everything we needed and the use of washing machine and dryer in apartment suited us perfectly. Would definitely stay here again.

Reviewed April 16, 2019

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Hi Caroline. Thank you for your superb feedback on your recent stay. Great to know everyone had an enjoyable time and the room amenities meets your needs as well. Thank you for choosing to stay with PARKROYAL Serviced Suites, Singapore. We certainly look forward to welcome you back in the near future. Warmest regards, Nur Aishah Guest Relations Manager

Responded April 22, 2019
PARKROYAL Serviced Suites Singapore
10.0
Exceptional
Tracey from New Zealand
Family with teens
2 Bedroom Deluxe Apartment
Stayed 9 nights in January 2020

Awesome place to stay in Singapore ”

This was a fantastic property to stay at in Singapore. The apartment was spacious and with 2 teenage kids there was plenty of room. The facilities: pool gym etc were outstanding. The staff were pleasant and helpful. The location was perfect with 2 train stations close by. Fully recommend this property. Will definitely stay here again.

Reviewed January 25, 2020

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10.0
Exceptional
Zoe from New Zealand
Family with teens
2 Bedroom Deluxe Apartment
Stayed 9 nights in October 2019

Excellent place to stay”

We loved the flexibility offered by the accommodation, really nice to have that much space. It was clean and tidy and the pool area was great. The staff were all very friendly and accommodating.

Reviewed October 12, 2019

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Dear Zoe, It is heartening to learn that you had enjoyed all aspect of your stay. Our rooms are indeed spacious and the property located conveniently near to public transportation. Thank you for your kind comments for our associate. The team will continue to strive higher for service excellence. We look forward to welcoming you back the next time around you visit Singapore! Warmest regards, Nur Aishah Guest Relations Manager

Responded October 16, 2019
PARKROYAL Serviced Suites Singapore
10.0
Exceptional
Sharon from United Kingdom
Family with young children
2 Bedroom Deluxe Apartment
Stayed 7 nights in August 2019

Great location and facilities ”

Great location cross the road to building across to connect to underground walkway to shops and centres. Very convenient. Great for small children as rooms were spacious. Great swimming pool and gym area. Would definitely stay again

Reviewed August 27, 2019

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Dear Sharon, Thank you for sharing your feedback. It is great to learn that you find the property location convenient and enjoyed the facilities and spacious rooms. We are located in Bugis near Kampong Glam enclave where unique and great dining takes place. We hope you brought back memorable stay experience to share with your family and friends back home. We look forward to welcome you back soon! Warmest regards, Nur Aishah Guest Relations Manager

Responded September 04, 2019
PARKROYAL Serviced Suites Singapore
9.6
Exceptional
Lynda from United Kingdom
Family with teens
2 Bedroom Deluxe Apartment
Stayed 14 nights in December 2019

Excellent base for exploring Singapore ”

We stayed for a fortnight in a two bedroom deluxe apartment. There was plenty of room for the four of us including 2 bathrooms. The kitchen had everything you need for cooking meals. The hotel staff were very friendly and helpful. It was just across the road from Kampong Glam area which has streets full of restaurants and shops plus an amazing coffee shop. Bugis MRT is a few minutes walk away and is very cheap to travel around. There is a lovely swimming pool and well equipped gym. We were very happy with all aspects of our stay and would definitely recommend.

Reviewed December 29, 2019

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Dear Lynda, Thank you for the review on your recent stay! We are happy to learn that you had a wonderful time. Right from the rooms, facilities, our associates and discovering the gems around the property. We hope to welcome you again the next time you are in Singapore for another great stay experience! Warmest regards, Nur Aishah Guest Relations Manager

Responded December 31, 2019
PARKROYAL Serviced Suites Singapore
10.0
Exceptional
gavin from Australia
Family with teens
2 Bedroom Deluxe Apartment
Stayed 8 nights in August 2019

Exceptional”

Close to shops, food, transport, and people are great, and place was fantastic, clean and the view

Reviewed September 18, 2019

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Dear Gavin, Thank you for sharing your review with us and we are so glad to hear about your pleasant stay with us. We will continue to strive and uphold our service standards to all our guests, and thank you for staying with us during your time in Singapore. We look forward to welcome everyone back again the next time you visit our garden city! Warmest regards, Nur Aishah Guest Relations Manager

Responded September 23, 2019
PARKROYAL Serviced Suites Singapore
9.6
Exceptional
Alan from United Kingdom
Family with teens
2 Bedroom Deluxe Apartment
Stayed 6 nights in July 2019

Great stay ! Thanks ”

The location is really good for city exploring, just beside Kampong Glam for great food and just up from Nicholl Highway MRT station. The pool area is very clean and bar convenient. Great staff @ reception.. very helpful & attentive.

Reviewed July 29, 2019

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Dear Alan, Thank you for your wonderful feedback! We are thrilled that we have exceeded your expectations with our accommodation, customer service, and property location. Your kind words will spur us to continue delivering consistent and good customer service for our guest. We'll definitely be looking forward to your next return soon. Warmest regards, Nur Aishah Guest Relations Manager

Responded July 31, 2019
PARKROYAL Serviced Suites Singapore
10.0
Exceptional
Rupesh
Family with teens
2 Bedroom Deluxe Apartment
Stayed 6 nights in October 2019

Exceptional”

Excellent place to stay with the family

Reviewed November 07, 2019

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Dear Rupesh, Thank you for sharing your feedback with us. We are happy to learn that you had a comfortable and enjoyable stay. We hope you brought back memorable stay experience to share with your loved ones! Warmest regards, Nur Aishah Guest Relations Manager

Responded November 11, 2019
PARKROYAL Serviced Suites Singapore
9.2
Exceptional
Allen from United States
Family with young children
2 Bedroom Deluxe Apartment
Stayed 13 nights in November 2019

Everything you could ask for in an apartment/hotel suite”

Spacious, updated, clean and great service. I would love to stay again.

Reviewed December 04, 2019

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Dear Allen, Thank you for sharing your stay experience with us. We are happy to learn that we have exceeded your service expectation. Great to know that you find our rooms modern and spacious during your stay with us in Singapore. We look forward to welcome you back in the near future for another enjoyable stay. Warmest regards, Nur Aishah Guest Relations Manager

Responded December 09, 2019
PARKROYAL Serviced Suites Singapore
8.4
Excellent
Jatin from India
Family with teens
2 Bedroom Deluxe Apartment
Stayed 6 nights in August 2019

Neat and clean place with Good view of marina bay and sea.”

This is a good place with nice view. Perfect location. Nearest MRT is Bugis. Its a 5 mins walk to Bugis MRT if you go to the correct entry gate. Just opposite to this you have Arab street where you can find fancy dinning experience with live music and drinks. Some things they need to improve is cooking utensils should have been non-stick. Induction plate is difficult to operate and Oven was not working properly(when we tried to use electricity got tripped out multiple times then we had to workaround and change the cooking method). And for the swimming pool you have to go to the other building PanPasific there parent hotel chain. there was just one swimming pool for ParkRoyal hotel and suites and Pan pacific hotel and suites customer. Overall we had a good stay.

Reviewed September 24, 2019

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Dear Jatin, Thank you for sharing your feedback with us! We are happy to learn that you had an enjoyable stay and find it convenient to travel around Singapore on public transport from our property. Our facilities floor houses our swimming pool and gym for both PARKROYAL On Beach road hotel guest and Serviced Suites and We certainly have taken note on your feedback on the kitchen appliances and crockery. This will be look into for further improvement. Thank you for choosing to stay with PARKROYAL Serviced Suites while in Singapore! Warmest regards, Nur Aishah Guest Relations Manager

Responded October 02, 2019
PARKROYAL Serviced Suites Singapore
9.2
Exceptional
Rhea from Philippines
Family with young children
2 Bedroom Deluxe Apartment
Stayed 7 nights in June 2019

Our room was big .... enough for our family. The beds were cozy.. ”

The staff were friendly and helpful. We’re just happy that we have booked here in this hotel.

Reviewed June 18, 2019

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Dear Rhea, Thank you for sending us a review of your recent stay. We are happy to learn that the room was comfortable and spacious for the family and you enjoyed the hospitality rendered by our associates. We hope to welcome everyone back in the near future. Warmest regards, Nur Aishah Guest Relations Manager

Responded June 20, 2019
PARKROYAL Serviced Suites Singapore
8.8
Excellent
Aman from India
Family with young children
2 Bedroom Deluxe Apartment
Stayed 6 nights in June 2019

Excellent location , nice rooms . Friendly staff ”

We stayed 6 nights . Almost perfect . A bit pricy but you are at the Center of Singapore. Staff very polite and friendly . Super clean . Can reach almost all key locations within 30 mins max.

Reviewed June 21, 2019

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Dear Aman, We are pleased to learn that you have enjoyed your stay while staying with PARKROYAL Serviced Suites, Singapore. We are appreciative of your kind acknowledgement of our associates, enjoyed the clean and comfortable rooms as well as the property strategic location to other areas of the island. We will continue to work hard to deliver consistent good service to all our guest. We hope to welcome you back again soon in the near future. Warmest regards, Nur Aishah Guest Relations Manager

Responded June 27, 2019
PARKROYAL Serviced Suites Singapore
9.2
Exceptional
Su from Australia
Business traveler
1 Bedroom Premier Apartment
Stayed 9 nights in November 2019

Exceptional”

It was great, the rooms, location & facility. Only down side was l found a cockroach in the kitchen area of my apartment suite.

Reviewed November 13, 2019

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Dear Su, Thank you for your feedback. We greatly appreciate your support and thank you for your honest review. We sincerely apologize for the unpleasant experience and our housekeeping team is earnestly looking into the issue for improvement. We are happy to learn that you have enjoyed the rooms, area surrounding the property and facilities. We hope to welcome you back for a refreshed stay experience the next time around. Warmest regards, Nur Aishah Guest Relations Manager

Responded November 20, 2019
PARKROYAL Serviced Suites Singapore
8.4
Excellent
Shirley from Australia
Solo traveler
One Bedroom Deluxe Suite
Stayed 13 nights in January 2020

Excellent”

This is my second visit to Park Royal Suites and unfortunately I experienced a bad odour from the bathroom waste in both apartments . This visit was much worse - in apartment 19-315 so much so that I advised that the apartment should not be let out until the problem was resolved. To the staff’s credit the engineers were called in to try to fix the problem but the odour just intensified and smelt quite toxic by the time I left on Monday morning. It is a real shame as I am a frequent visitor to Singapore and I was hoping that I would be a regular visitor to Park Royal Suites Beach Rd.

Reviewed January 28, 2020

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Dear Ms Shirley, Thank you for highlighting this to us and we are deeply sorry to hear of your experience. We would like to assure you that the respective team has been informed during your stay and will be looking into this matter further. We apologize that we were unable to improve much during your stay with us, but we will definitely not allow the issue to repeat in the future. We hope to welcome you again on your next visit to Singapore for a refreshed stay experience. Warmest regards, Nur Aishah Guest Relations Manager

Responded January 29, 2020
PARKROYAL Serviced Suites Singapore
8.8
Excellent
Yvan from Norway
Family with teens
2 Bedroom Deluxe Apartment
Stayed 10 nights in July 2019

Excellent”

Very nice suites, and quiet despite being centrally located. Nice pool. Everything about this hotel was great.

Reviewed August 18, 2019

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Dear Yvan, Thank you for choosing to stay with us on your recent trip. We are so glad that you had a wonderful stay experience, especially with our spacious room and central location. We hope you had an enjoyable time with your family and look forward to your next visit with us! Warmest regards, Nur Aishah Guest Relations Manager

Responded August 19, 2019
PARKROYAL Serviced Suites Singapore
8.4
Excellent
Amy from United States
Couple
1 Bedroom Deluxe Apartment
Stayed 6 nights in January 2019

Nice!”

Handy to have the condo style lodging with full kitchenette, wifi and other amenities. Staff were great - very helpful. Good location near Arab Street and MRT.

Reviewed January 28, 2019

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Hi Amy, It is a great feeling to learn that you have enjoyed staying in our suites as well as the amenities provided. We are your home away form home and centrally located to get you connected to other areas in Singapore. Thank you for choosing to stay with us. We look forward to your next visit! Warmest regards, Nur Aishah Guest Relations Manager

Responded August 19, 2019
PARKROYAL Serviced Suites Singapore
9.0
Exceptional
Jacinta from Australia
Family with young children
2 Bedroom Deluxe Apartment
Stayed 7 nights in April 2015

Excellent service, great apartment ”

outstanding customer service, great apartment, good location

We had a fantastic trip to Singapore and a wonderful stay at the ParkRoyal Serviced Suites. We are a family with 3 young children and the 2 bed apartment was perfect for us. The staff provided a cot at no extra charge and also loaned us a high chair. There is no ramp to get from the entrance into the hotel but the door staff were always on hand to help us get the pram into the hotel. The service was outstanding. My baby daughter was sick while we were in Singapore and one of the staff offered to show me the way to the nearest Doctor. I was expecting a map or verbal directions but she walked there with me and the three children, then waited in the doctors surgery with the older two kids and returned with us. They really went out of their way to help us, way beyond the norm. The gym and the pool area was really nice too. The breakfast selection was great, however with our deal we got only 2 breakfast meals per day which was unworkable with a family of 5, and the price for the children was very expensive, not worth it at all considering they don't eat much at all. Overall, we were very satisfied with the room, the location, and very very satisfied with the customer service.

Reviewed May 27, 2015

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9.7
Exceptional
Neil from Australia
Family with teens
2 Bedroom Deluxe Apartment
Stayed 7 nights in July 2013

A tremendous holiday with much to see and do”

Centrally located close to the cultural areas and close to public transport. Staff wonderful! Breakfast buffet amazing!

Tremendously helpful staff greeted us and ensured the stay was wonderful. Any requests were met with a smile and immediate response. We were very happy with the apartment. Only disappointment was the pool refurbishment was not complete but we had access to the pool at the Pan Pacific hotel next door. Highly recommend the Parkroyal Serviced Suites as this is the second time we have stayed there and would do so again. Great location and amazing breakfasts added to the experience! Highly recommend a stay here!

Reviewed July 12, 2013

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10.0
Exceptional
BARRY from Australia
Couple
1 Bedroom Premier Apartment
Stayed 10 nights in April 2013

A perfect location to enjoy Singapore.”

Location, Buffet and clean comfortable apartment with perfect views.

Our stay at the Parkroyal Serviced Suites was very enjoyable. We would recommend this to anyone. We thank the staff for their wonderful service and friendship and we look forward to our next stay.

Reviewed May 13, 2013

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