Peerless Inn

Peerless Inn

12 Jawaharlal Nehru Road West Bengal, Kolkata City Center, Kolkata, India, 700013
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Superior Room Peerless Inn
Superior Room
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    Lobby Peerless Inn
    Interior view Peerless Inn
    Fitness center Peerless Inn
    Superior Room Peerless Inn
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    Exterior view Peerless Inn

    Guest reviews

    7.8
    Very good
    /10
    (509 reviews)See what guests said
    8.0
    Very good

    "I stayed in a premium room, it was clean and comfortable and..."

    Arpit

    -

    December 14, 2018

    7.8
    Very good room comfort and quality
    Recommended by 80% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Located in heart of Kolkata

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!

    Last booked 3 hours ago | 16 travelers are looking at this property right now

    Excellent
    Location
    8.7
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Central Cottage Industrial Emporium90 m
  • Central Cottage Industries Emporium90 m
  • Chowringhee Bar90 m
  • Metropolitan Building90 m
  • Shahid Minar in Kolkata180 m
  • Futnani Chambers190 m
  • Harico Electronics200 m
  • Sahid Minar220 m
  • Elite Cinema240 m
  • New Empire Cinema250 m
  • Value for money7.4
    Distance to city center2 km
    Location rating8.7
    Nearest airportNetaji Subhas Chandra Bose International Airport (CCU) - India
    Distance to airport13.2 km
    Select your room
    7.8
    Very good
    Room comfort & quality
    Suite
    Suite
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 2 double beds
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    Superior Room
    Superior Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds or 1 double b...
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    Premier Room
    Premier Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 double bed
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    Business Room
    Business Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
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    Room Capacity 6
    Room Capacity 6
    ...
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      Double Room - Superior
      Double Room - Superior
      ...
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        Double Or Twin Deluxe
        Double Or Twin Deluxe
        ...
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          Special Offer - Business Double Room
          Special Offer - Business Double Room
          ...
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            Bed in dormitory MALE ROOM
            Bed in dormitory MALE ROOM
            ...
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              Room with Double Bed
              Room with Double Bed
              ...
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                What people love about the property

                • 8.8
                  Excellent

                  "Rooms were comfortable."

                  VIVEK

                  |

                  December 28, 2018

                • 9.2
                  Exceptional

                  "Nice rooms"

                  Jacqueline

                  |

                  December 10, 2018

                • 9.2
                  Exceptional

                  "Welcoming, kind and helpful staff."

                  Jacqueline

                  |

                  December 10, 2018

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                More about Peerless Inn

                More about Peerless Inn

                8.0
                Very good

                "The location, restaurant and staff were good."

                Ahmmed

                |

                October 17, 2018

                An overview

                Show less

                What they offer

                10.0
                Exceptional

                "Location is great, the people are greater and the Food is gr..."

                Taposh

                |

                January 13, 2019

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Announcements

                Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

                Real reviews from real guests

                Agoda Reviews (509)Booking.com Reviews (959)
                7.8
                /
                10
                Cleanliness7.6
                Facilities7.1
                Location8.7
                Room comfort and quality7.8
                Service7.7
                Value for money7.4
                Provided by verified guests of Agoda
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                All guests (509)
                All room types

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                Showing 286 verified guest comments
                12345
                6.4
                Good
                Partha from India
                Business traveler
                Superior Room
                Stayed 2 nights in February 2019
                It's truly a downtown hotel for it's excellent position”
                This hotel has two buildings and fortunately I stayed in both. Old building need to be renovate soon, especially the carpet of entire hotel. Furniture may also need some polish and care. Please remember, by your request only they will provide room slippers, toiletries & bath robe !
                Reviewed February 25, 2019
                8.8
                Excellent
                Pankaj from India
                Business traveler
                Superior Room
                Stayed 1 night in February 2019
                small things to be improved”
                Hotel is good breakfast is good only thing to be improved is toilatory . if provide shampu and toothpast with brush will be good for guest some time gust forget to carry these things slippers NOT provided in room I have booked hotel so many times on Agoda . always i have seen these things in hotels Not seen in Peerless Inn . so it is a suggeastion if implemented in hotel it will lift service quality of hotel
                Reviewed February 21, 2019
                8.8
                Excellent
                Sohel from Bangladesh
                Group
                Superior Room
                Stayed 3 nights in December 2018
                Excellent”
                Good location, good food, good staff.
                Reviewed March 05, 2019
                9.2
                Exceptional
                Rafiqul from Bangladesh
                Family with young children
                Superior Room
                Stayed 1 night in February 2019
                Location is great”
                Food is delicious
                Reviewed February 24, 2019
                8.0
                Excellent
                Ahmmed from Bangladesh
                Solo traveler
                Superior Room
                Stayed 3 nights in October 2018
                Very good”
                The location, restaurant and staff were good. There were no toiletries in the bathroom like Toothpaste, Toothbrush, Mini Soap Bar, Body Lotion, Cotton Buds etc. A hotel with this price range are expected to provide these items.....
                Reviewed October 17, 2018
                Dear Guest, We Regret About The Inconvenience Caused To You And We Thank You For Your Encouraging Feedback About The Hotel. We Look Forward To Welcome You Back Soon. Regards, Hotel Management
                Responded October 23, 2018
                Peerless Inn
                8.0
                Excellent
                Md from Bangladesh
                Couple
                Premier Room
                Stayed 2 nights in October 2018
                Expected a bit more”
                This was my second time I stayed this property. As my previous experience was better, I visited again with couple but failed to meet my expectations. I felt this time that they treat Agoda customers differently, my perception may wrong but this was the fact. I might think twice to visit them again.
                Reviewed October 09, 2018
                Dear Guest, We Regret About The Inconvenience Caused To You And We Thank You For Your Encouraging Feedback About The Hotel. We Look Forward To Welcome You Back Soon. Regards, Hotel Management
                Responded October 23, 2018
                Peerless Inn
                4.8
                Mohammad from Bangladesh
                Group
                Premier Room
                Stayed 6 nights in February 2019
                My experience at the peerless inn”
                This is going to be a long review. I had booked a premier room at the peerless inn through agoda for 3 people, with three beds with breakfast two to three weeks before travelling to kolkata. I had read quite a few negative reviews about the hotel, so called peerless inn to check if they have received my confirmation. The staff who spoke to me informed that i would get a room in the new building with three beds and my room would be ready be 12pm. So i reach the hotel at around 12:30pm and immediately noticed that the staffs were not friendly and helpful. They informed that my room was not ready and requested me to wait. So after a 15/20 mins they took us to a room which had only one queen size bed. So i politely informed the hotel staff that there must have been a miscommunication as i had requested for room with 3 beds. The hotel staff aplogized and shared that they would set up another room with three beds. So i waited for another 30 to 40 mins but my room was not ready, so i went to reception and demanded to speak to someone senior. When i expressed my dissatisfaction, the manager informed that they would upgrade my room to a "deluxe room" on the 10th floor free of charge. So they took me to the 10th floor on the to the deluxe room. To my surprise, the room looked exactly like the premier room(same size, same furnitures and same set up) and it was right next to a room which was being renovated. (As a result the deluxe room was dusty, smelled of paint and there was a loud noises of drill machines being used in the next room) so i went back to the reception and asked the manager if this was a joke. (Since I got the impression that he was trying to fool me.) The manager apologed and assure me that since i didnot like the "upgraded room" he would set up another room for me. So we waited for 30 mins and at around 2:30pm they took us to another room which had three beds, since a significant amount of time was wasted changing rooms, we quickly kept our luggages wi
                Reviewed February 23, 2019
                3.2
                Arun from Canada
                Solo traveler
                Superior Room
                Stayed 4 nights in January 2019
                Horrible experience that I’ll never ever forget ”
                Booked Peerless Inn for six nights on January 20th The following morning (January 21st) called Agoda to cancel this booking. However, I was told that the hotel will not refund the money if I didn’t show up at the Peerless Inn. I went to the Peerless Inn around 12:00 pm on the 21st and checked in. The room, including bedding and towels, were horrible to look at. I met with the COO (Mr Maity) and explained that due to last minute family related issues I will not be able to stay there. I was willing to pay for the first and second night as a penalty. After long discussion and arguments, Mr Maity offered/waived only two nights stay out of six nights that I had paid for. I believe he wanted to squeeze all the money as he could because I was a foreigner. Moreover, I have serious concern how Agoda has rated this property as a four star hotel? Agoda has changed me more than what I had agreed to while booking online. Need clarification from Agoda on price differences asap.
                Reviewed February 03, 2019
                9.6
                Exceptional
                MUNIVENKATASWAMY from Canada
                Business traveler
                Superior Room
                Stayed 1 night in January 2019
                Exceptional”
                It is a great place. The staff are courteous, knowledgeable in what to do to offer the guests a comfortable stay. I strongly recommend this place and I will return to Peerless Inn the next time I am in town.👍 w/r Jai Prakash Canada
                Reviewed January 27, 2019
                9.2
                Exceptional
                Arindam from India
                Family with teens
                Superior Room
                Stayed 3 nights in January 2019
                Good Location ”
                We were advised to request for rooms in the New building. Were granted our request after some "resistance". No complaints on cleanliness etc., except that the rooms could have been better done. They do not provide bathroom consumables (other than soap in dispensers) - have to ask for them. All things considered, a good option in Central Kolkata to stay for business or personal visits. Breakfast options are fine (though not excellent).
                Reviewed January 15, 2019
                10.0
                Exceptional
                Taposh from India
                Family with young children
                Superior Room
                Stayed 2 nights in December 2018
                Nostalgic & Memorable ”
                Location is great, the people are greater and the Food is greatest. The family took three rooms, stayed for five nights and there were three events. Entire team, led by the boss, was out there to offer personalised attention and outstanding support. Much thanks Suraj & Team. Some of you made us real nostalgic. Take care.
                Reviewed January 13, 2019
                8.4
                Excellent
                Arshad from Bangladesh
                Solo traveler
                Superior Room
                Stayed 3 nights in January 2019
                I liked the hotel overall but had some issues. For instance, I requested for body lotion but not got”
                It's breakfast is very good. staff is helpful. I'm particularly impressed by the help of Suraj of Banquet and business centre. He literally went out of his way to book the train ticket for me. Another staff is Rupa of Oceanic restaurant. Her helpful attitude and smiling face made my stay very pleasant every morning during breakfast. thank you
                Reviewed January 12, 2019
                8.0
                Excellent
                Arpit from India
                Business traveler
                Premier Room
                Stayed 1 night in December 2018
                Nice location, nice architecture and good food”
                As I kept getting closer to the location on my way to the hotel, I started having doubts about the quality of the property as it was located in a very busy old school market. But the hotel very well managed to exceed the expectations. The British architecture and interior gives it a very elegant feel from the inside. If you walk outside there is a new market bazaar with British-era buildings in the background.; gives a feeling of nostalgia. The food is very good (and very expensive, one plain tawa roti costs 100 rs.), complimentary breakfast was filling (although lacking in variety). I stayed in a premium room, it was clean and comfortable and moderately spacious. Didn't get a chance to test the room service as it was a one-night business stay. Check-in and check-out was prompt as well. I doubt if I will stay there again as it is very far from my office location in Salt Lake sector, but I definitely recommend to other travellers looking to stay around that area.
                Reviewed December 14, 2018
                4.8
                Mazidul from United States
                Family with young children
                Superior Room
                Stayed 2 nights in November 2018
                Acceptable”
                The dirtiest hotel room we have ever experienced. The carpet floor, furniture and the bed frame and under the bed was filthy with dirt, hairs and dust looked like it had been forgotten about by the cleaner. The bathroom sink blocked and tap doesn't work properly. Had to speak to the manager to change the room to the new room.
                Reviewed December 10, 2018
                8.8
                Excellent
                Rizwana from Bangladesh
                Solo traveler
                Superior Room
                Stayed 2 nights in July 2018
                Room Service”
                I booked my room without breakfast so that i can sleep as long as I want. But a lady from room service called me at 8:30 am (out of love and caring) and asked me whether I would like to place any order for my breakfast!!!!
                Reviewed July 16, 2018
                Dear Guest, Thank You For Your Encouraging Comment, We Look Forward To Welcome You Back Soon. Regards, Hotel Management.
                Responded August 29, 2018
                Peerless Inn
                8.8
                Excellent
                George
                Group
                Superior Room
                Stayed 2 nights in June 2018
                Good, clean rooms. Delightful bar and good restaurants. Bit pricey though. Overall, good value.”
                Good bar. Oceanus is a good restaurant. Beds were comfortable. The air-conditioning was nicely regulated. The bathroom was awful compared to the rest of the ambiance. The fittings and lighting were poor. A very poor blot on an otherwise good experience. Pricing in the restaurant and bar needs to be looked at very closely. Quite dear, notwithstanding the 20% discount coupons handed over during check-in. Happy hours should be increased to 21:00 for the benefit of the thirsty business travellers. Overall — 4½ 🌟
                Reviewed June 14, 2018
                Dear Guest, Thank You For Your Encouraging Comment, We Look Forward To Welcome You Back Soon. Regards, Hotel Management.
                Responded August 29, 2018
                Peerless Inn
                10.0
                Exceptional
                Md. from Finland
                Group
                Superior Room
                Stayed 4 nights in February 2019
                Exceptional”
                Overall an excellent hotel
                Reviewed February 27, 2019
                3.6
                Anna from India
                Family with young children
                Superior Room
                Stayed 2 nights in November 2018
                Disappointed spider in tea cups ... Dirt hotel , disgusting rooms .. Smelly toilets..”
                We have stayed at this property, 2007, 2009, 2013, 2017.. Unfortunately this property is a disappointment in every aspect. Staff , cleanliness, rooms, food everything gets a BIG 0 .... Location is excellent but everything else is a big disappointment.... Bathroom was smelling of swerage, when asked staff was told exhaust is broken has issues will need to be fixed Management is aware but will take time 😳😳😳🇮🇳🇮🇳🇮🇳🇮🇳
                Reviewed November 16, 2018
                8.0
                Excellent
                Mahmudur from Bangladesh
                Family with young children
                Premier Room
                Stayed 1 night in October 2018
                Fantastic hotel in a great location ”
                Good hotel, good environment and very good services the staffs provided with us
                Reviewed December 29, 2018
                8.0
                Excellent
                Mahmudur from Bangladesh
                Family with young children
                Superior Room
                Stayed 4 nights in December 2018
                Lovely hotel in a great location ”
                Wonderful hotel, wonderful location. The staff’s service is also superb.
                Reviewed December 29, 2018
                12345
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