Phi Phi Arboreal Resort
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6.7 Good location
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6.7Location
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From 741 reviewsSee what guests said
6.8
  • 230 meters to the beach

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

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Room choices
Deluxe
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  • Ocean view
  • 35 m²/377 ft²
  • 2 single beds or 1 double b...
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Standard
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  • Garden view
  • 28 m²/301 ft²
  • 1 double bed or 2 single be...
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Superior
...
  • Sea view
  • 32 m²/344 ft²
  • 2 single beds or 1 double b...
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Family Suite
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  • Ocean view
  • 44 m²/474 ft²
  • 1 single bed and 1 double b...
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Super Deluxe
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  • Ocean view
  • 36 m²/388 ft²
  • 1 single bed and 1 double b...
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Double Or Twin Superior
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    Double Or Twin Deluxe
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      Twin Standard
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        Family Room Standard
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          Double Or Twin Grand Deluxe
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            More about Phi Phi Arboreal Resort

            An overview

            This resort enjoys an excellent location from which to partake in activities both on land and in water. Choose to simply lie back and relax on the beach, or pick from one of the numerous choices available. Must-do activities while here include snorkeling and diving, and then there is rock climbing, cliff jumping, sailing, and spas to try. Guest's enjoy a 24-hour water supply, tour desk, postal service, and laundry on-site. Phi Phi Arboreal Resort provides guests with comfortable surroundings from which to explore this popular tourist attraction.

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            Verified guest reviews

            Agoda Reviews (741)Booking.com Reviews (513)
            Filter by guest type:
            Cleanliness6.9
            Facilities6.6
            Location6.7
            Room comfort and quality7.2
            Service7.2
            Value for money6.7
            Food and dining6.3
            Provided by verified guests of Agoda
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            Showing 658 verified guest comments
            12345
            5.6
            Praveenkumard from Singapore
            Group
            Standard
            Stayed 1 night in December 2017
            Average Hotel to stay in Phi Phi
            Average Hotel to stay in Phi Phi
            Reviewed February 21, 2018
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            6.0
            Magdalena from Sweden
            Group
            Standard
            Stayed 2 nights in February 2018
            Above average
            The smell in the room was horrible, felt like mold was everywhere.
            Reviewed February 14, 2018
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            2.8
            Francesca from France
            Couple
            Superior
            Stayed 2 nights in February 2018
            Very low quality price ratio
            The positive aspects: -The hotel has a magnificent view, but be ready to climb hundreds stairs every day. -At our arrival 2 staff helped us carry the luggage from the front stairs of the hotel. -Staff was pretty helpful and kind but never with a true smile, I felt they always had a fake smile and they just did their work because they had to. Negative aspects : - You have to climb thousands stairs everyday. -The room is not very clean: we saw some insects, the fridge was dirty, the table on the terrace as well ( marks of coffee ) all the furniture is old and not at all pretty( old big tv, thrash looks dirty old ,as well the fridge) didn’t really had a good feeling in the room, but on the other side the reception lobby was pretty ok. - No WiFi in the room only in the reception lobby. - In the room they place bottles of water : 2 in the fridge that you have to pay and 2 outside that are warm. “So that when you arrive full of sweat from a road in 33 degrees, you can enjoy the free bottles of hot water! Very cool! Thank you for the service“ - When we arrived in the room we wanted to take a shower directly and guess what: the shower was not even working properly, because it is so old and bad maintained. Didn’t even have water pressure as when you took the shower in the hand water stopped to poor . ( I asked someone to fix it, they fixed it, but still no pressure in the water- very bad shower system) -They provide “an electric water boiler” in the room which is so old that is not even working. Ours was not working at all. I brought it back to the reception and asked it to be changed. Afterwards they provided us a new one. - Again the bathroom: The sink was blocked, the water was not even pouring down. Not to mention the pressure, you can forget about washing your teeth or face. We used the shower, cause the pressure was a bit bigger than the one of the sink. - Bed was horrible: 2 small pillows that will make your neck blocked in the morning
            Reviewed February 12, 2018
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            5.6
            Andrew from Australia
            Solo traveler
            Superior
            Stayed 3 nights in February 2018
            Great view but shame about the rest
            My title says it all. The location is unparalleled bc it's on the mountain side, overlooking both bays, just below "view point one". Great to sit in one's balcony at dusk and admire the view as the colours change. That's it however! The room initially allocated to me had ants! And lots if them! The cleanliness of the new room was adequate at best. The sink and toilet bowls weren't cleaned properly. The sink, for example, still had hairs from the previous guest. As did the bed and pillow sheets!! The kitchen staff were extremely friendly BUT they're all Burmese! I love Burma and have been there twice. The issue here is they can not cook Thai food at all! The food was amongst the worst I had. Curries had no flavour! Fresh seafood was over cooked and unseasoned. Most infuriating of all was the Thai lady in charge of the reception. She is extremely rude and arrogant. As I saw with other guests, a question is treated as a challenge and she responds very aggressively. Best to avoid I say.
            Reviewed February 11, 2018
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            7.6
            thomas from Italy
            Couple
            Superior
            Stayed 2 nights in January 2018
            Ottimo rapporto qualità/prezzo
            Clean room should improve (furniture were full of powder) and the shower bath worth a maintenance more accurate, hot water was intermittently and the water jet minimum. The location is great and very quiet.
            Reviewed February 02, 2018
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            3.2
            James from Canada
            Solo traveler
            Standard
            Stayed 2 nights in January 2018
            Little costly for the place and location is difficult to get to
            Nice view from restaurant. Rooms and beds are ok. But a little costly for what it is and staff were not friendly. All in it was an ok place to stay but a steep climb to to get to it.
            Reviewed February 02, 2018
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            6.0
            Norbert from Poland
            Family with young children
            Deluxe
            Stayed 1 night in November 2017
            Friendly staff and nice view
            All hotels on Phi Phi are more expensive then in Crabi or Bangkok and there is not too much to choice. If you like nice view from balcony and close to center it is it
            Reviewed January 29, 2018
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            8.0
            Brian from United States
            Group
            Superior
            Stayed 2 nights in March 2017
            Beautiful view
            Fantastic view, but you earn it with those stairs. Clean rooms, comfortable beds. Good value for the price.
            Reviewed January 25, 2018
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            7.6
            Patricia from Denmark
            Couple
            Deluxe
            Stayed 1 night in January 2018
            Thought the standard room had a great view but tried a deluxe - wow!
            greatest view in town. Aircon didn't work at first but they fixed while we went to dinner. Different price on the fridge than the one we had to pay for 2 beers.
            Reviewed January 24, 2018
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            7.2
            Patricia from Denmark
            Couple
            Superior
            Stayed 1 night in January 2018
            Best view in Phi Phi
            Probably the best view on Phi Phi (beside the viewpoint). Though, you need to walk a lot of stairs in different sizes but you'll get the best view for a hotel on the island. The staff was fine. Respect to the cool guys carrying your bags up! The room was a bit dirty (sheets and fridge) and it was not mentioned which water was for free..
            Reviewed January 24, 2018
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            12345
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            Thu, 22 Feb 2018 - Fri, 23 Feb 2018(1 night)