Phoenix Jeju
Phoenix Jeju
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Royal Family Room - Guestroom Phoenix Jeju
Royal Family Room - Guestroom
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Lobby
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Interior view Phoenix Jeju
Interior view
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Interior view Phoenix Jeju
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Excellent
Location
8.4
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Phoenix Jeju

Excellent location
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Very good
From 99 reviewsSee what guests said
7.7
Recommended by 87% of guests
  • Free airport transfer

  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

Room choices
Royal Suite Room
Royal Suite Room
...
  • Garden view
  • 178 m²/1916 ft²
  • 1 double bed
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Royal Family Room
Royal Family Room
...
  • Garden view
  • 110 m²/1184 ft²
  • 1 double bed
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Family Room
Family Room
...
  • 110 m²/1184 ft²
  • Shower and bathtub
  • 1 double bed and 2 futons
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Presidential Suite
Presidential Suite
...
  • 178 m²/1916 ft²
  • Shower and bathtub
  • 1 double bed
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Presidential Suite
Presidential Suite
...
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    Room
    Room
    ...
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      Run of House
      Run of House
      ...
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        Superior Double or Twin Room
        Superior Double or Twin Room
        ...
        • 2 single beds and 1 double ...
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        More about Phoenix Jeju

        More about Phoenix Jeju

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (99)Booking.com Reviews (45)
        7.7
        Cleanliness7.6
        Facilities7.6
        Location8.4
        Room comfort and quality7.3
        Service7.7
        Value for money7.6
        Provided by verified guests of Agoda
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        Royal Suite Room
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        Showing 47 verified guest comments
        123
        7.7
        Very good
        Yiu from Hong Kong
        Family with young children
        Royal Family Room
        Stayed 3 nights in April 2015
        Nice hotel but should be more family-friendly”
        Spacious room; sufficient choices for buffet breakfast; good surrounding environment
        Nice but hotel should allow one family with even 4 members like us to stay in the room which in fact our family stayed leaving the other room booked unoccupied so that we could stay together.
        Reviewed May 01, 2015
        7.0
        Very good
        WanChee from Malaysia
        Couple
        Royal Family Room
        Stayed 4 nights in May 2013
        Spacious Room but lacking of service”
        Spacious, good location and the sighseeing within the hotel proximity (Seopjikoji area)
        Spacious hotel which is good for family as they have 2 rooms with kitchen in a unit. However, for the price we paid, the room doesn't comes with at least the basic of toiletries. Also, the customer service mentioned that they will clean the room 3days once however, my trip was 5days 4 nights and there weren't any room service cleaning done.
        Reviewed June 06, 2013
        6.7
        Good
        Wendy from Singapore
        Group
        Royal Family Room
        Stayed 1 night in April 2013
        Special experience”
        Near to beautiful scenary, interesting modes of transport for exploration, gift shop at affordable pricings
        It is pretty interesting to live in an 'island'. In Phoenix Island, there is pretty seaview and vendors that caters different modes of transport to explore the area - eg. horse carriages. However, it is not a pleasant thing that there is no free wifi in the island. Also, it is far away from the seafood area and we had to take 1.5hrs of cab ride yet was recommended a lousy seafood buffet by the hotel staffs. This is indeecd a regret for my Korea trip.
        Reviewed May 19, 2013
        4.7
        Nur from Singapore
        Couple
        Royal Family Room
        Stayed 3 nights in June 2012
        Beautiful location but unsatisfactory stay”
        Location, location, location.
        Sad to say, I have nothing positive to comment about this hotel other than the location it was at - which is Phoenix Island, a natural wonder. The exterior of the hotel was quite magnificent. But the interior failed to live up to the impression set by the exterior. Furniture was old and many things that you would expect to be found within a hotel room was 'missing'. Towels and toiletries were not provided - and when I called room service to enquire about this, they responded by saying that towels will only be provided upon request and that toiletries are chargeable! It doesn't stop there, even room service was chargeable! So in the 3 nights that we stayed in the hotel, the rooms were not made up. Why would we pay extra? We've paid quite a hefty sum for the room already. So you guys have been warned.
        Reviewed December 15, 2012
        7.7
        Very good
        Wonhwan from United States
        Group
        Royal Suite Room
        Stayed 4 nights in October 2012
        Trying but falling short”
        Great for a non-tourist family to relax in a secluded area
        1. Great price for a decently-sized suite for a family of 4 2. Location, layout, facilities all suggest an upscale intent; maintenance quality and the crowd don't live up to that intent, likely due to the disproportionate appeal to budget-conscious families with kids 3. Location remote. It is a tourist hot spot but away from everything else. For good food or other activities, you either need to drive 1hr to Jeju city or 1hr to SeoGuiPo city. Hence, great if you are trying to getaway; bad if you are a tourist or are planning on an active vacation 4. Brunch was great, considering that it is included in the price.
        Reviewed October 31, 2012
        8.7
        Excellent
        Sangita from Singapore
        Solo traveler
        Royal Family Room
        Stayed 2 nights in May 2012
        beautiful hotel”
        Excellent location near to seongsan ilchubong
        Beautiful setting on an attraction itself. Rooms were big and designed for bigger groups/ families. Location also about 10 - 15 minutes drive away from Sunrise Peak (Seongsan ilchubong). Staff were friendly and helpful.
        Reviewed October 20, 2012
        8.0
        Excellent
        Elena from United States
        Family with young children
        Royal Family Room
        Stayed 1 night in October 2012
        Great location , good for long stays”
        Big resort with all the conveniences in one place
        this resort is in perfect location to explore the east side of jeju. it has a convenience store and atm. breakfast is very good, lots of choice for every taste. rooms are apartment-like, it is more like a vacation property, there are no toiletries in rooms, everything else is perfect for a long stay.
        Reviewed October 09, 2012
        5.7
        Annie from Hong Kong
        Family with young children
        Royal Family Room
        Stayed 2 nights in October 2012
        Great locations but poor hotel conditions”
        Great location and large room
        We felt disappointed of this expensive hotel. The room furniture is old although the hotel is quite new. There was no wifi in the room and we could not also receive signal by our portable wifi Egg. The only wifi area was in cafe of the lobby.
        Reviewed October 09, 2012
        5.7
        WING from Hong Kong
        Couple
        Royal Family Room
        Stayed 3 nights in September 2012
        Nice hotel for relaxation and retreat”
        Big room, great greening area
        It takes me 50 min drive from airport, still easy to fine parking place. Room cleaningness is acceptable, provide all necessary kitchen ware and stove. Swimming pool cost charge it's unusual , not a very big pool. Breakfast is nice and good enough. The park cost many charge even for bite.
        Reviewed October 01, 2012
        9.3
        Exceptional
        Man from Hong Kong
        Family with teens
        Royal Family Room
        Stayed 2 nights in September 2012
        Hotel with fantastic view”
        Nice breakfast and the view of the surrounding area is amazing
        Friendly staff and a hotel with a fantastic view. Breakfast is nice with lots of option. Beside, an walk to all in church. In addition, there is a convenient store in the resort which fulfill all the basic needs.
        Reviewed September 18, 2012
        7.7
        Very good
        Pei from Singapore
        Group
        Royal Family Room
        Stayed 1 night in May 2012
        Clean and comfy rooms”
        Resort with great enivronment
        stayed 2d1n with my friends and all of them love the room.. the room was clean and big.. we took a walk around the resort and the environment is pretty nice for one if you wish to have a get-away from city life. the only negative point is that the staff is not fluent in english but they are all really helpful and friendly..
        Reviewed August 12, 2012
        6.3
        Good
        Man from Hong Kong
        Family with young children
        Royal Family Room
        Stayed 2 nights in July 2012
        Huge area, good facilities”
        you can spend days within Phoenix Island
        Nice place but need to adjust your expectation as this is a bit different from "hotel", without amentities in guest room and "free"room cleansing services provided once with 3 nights stay
        Reviewed July 20, 2012
        8.0
        Excellent
        Man from Hong Kong
        Group
        Royal Family Room
        Stayed 1 night in June 2012
        Nice hotel with good facility ”
        Clean!
        Everything is good except buffet breakfast. It's not worth to spend money on this meal. There is a family mart on the ground floor where you could buy simply food!
        Reviewed June 26, 2012
        9.7
        Exceptional
        Susan from United States
        Couple
        Royal Family Room
        Stayed 2 nights in May 2012
        Fantastic apartment style hotel”
        Plenty of room, concierge especially helpful for non Korean speaking travelers
        All restaurants in Jeju are incredibly expensive. This is n excellent hotel because it has a kitchen and a family mart on the first floor. I would recommend bringing your own groceries - if you can. Also, eat the buffet breakfast early as kids (and some adults!?!?) put their hands in the food
        Reviewed June 16, 2012
        8.3
        Excellent
        yvette from United States
        Group
        Royal Suite Room
        Stayed 2 nights in May 2012
        Nice location and large rooms”
        location, room sizes, kitchen, comfortable beds
        The staff seemed shy but helpful. The view from the suite was amazing, overlooking the ocean and the pool area. Rooms were comfortable with plenty of space. Kitchen was convenient and the bathrooms were clean and nice. They even provided shower shoes.
        Reviewed May 30, 2012
        8.7
        Excellent
        Man from Hong Kong
        Couple
        Royal Family Room
        Stayed 1 night in May 2012
        Great location and room”
        Beautiful island
        The environment of the hotel is great with a beautiful sea surrounding! The room is large enough to house 6 person with 1 master room in double bed and 2 single bed at the living room. The only problem is that the service is not very good and like a bit hostel. A little bit disappointed on the quality and variety of the breakfast. Recommend to be here for sightseeing! The phone no. in agoda website could not lead you to the hotel by GPS so that you need to locate it in the map.
        Reviewed May 24, 2012
        8.3
        Excellent
        Darren from Singapore
        Group
        Royal Family Room
        Stayed 1 night in May 2012
        Lovely place”
        Well located. Surrounded by beautiful scenery
        all was good except that air con was disabled during the period that i was there. i believe they were trying to cut cost as it was a pretty cold period. however, ventilation from inside the room isn't good without air con. also, they do not provide free wifi, bath soap and shampoo. for an hotel this expensive, it was rather surprising and disappointing.
        Reviewed May 06, 2012
        8.3
        Excellent
        HUI from Hong Kong
        Couple
        Royal Family Room
        Stayed 1 night in April 2012
        The view is great and it suits a family of 4!”
        great location
        It is great in the sense of clean and tidiness. The room is called the suite and it really suits 4 people because it is really spacious! It was written in the Agoda voucher that breakfast was included. But the staff kept saying that breakfast has to be paid. They finally gave us coupons for breakfast. However, the staff still have some difficulty communicating in English and it really took some time in clarifying that out. And you really have to bring all the personal stuff including soap, shampoo, toothbrush and tooth paste. It only provides towels.
        Reviewed April 25, 2012
        5.3
        Olaf from Germany
        Business traveler
        Royal Family Room
        Stayed 4 nights in September 2012
        Schöne Lage,”
        Schöne Lage
        Restaurant schliesst früh. Abends keine Möglichkeit noch was zu essen!
        Reviewed September 26, 2012
        5.0
        honda from Japan
        Couple
        Royal Suite Room
        Stayed 1 night in July 2013
        超高級コンドミニアム”
        自然の景観(ソプチコジ)、アクティビティ(three-wayだったかな…馬車とかもあります)、食材を持ち込んで料理
        安藤忠雄さんの建築したレストランがある&大自然リゾートの中のホテル、ということで選んだのですが、うー、ん。高杉。 mintにランチやお茶しに行くだけで十分。というのが正直な感想です。 泊まるなら、4人とか、あとはファミリーで、というのがおすすめです。レジデンス、というか高級コンドミニアムといった感じなので、シャンプーやリンスなどは一切無く、豪華なハード(シャワー室2個、浴室の広いバスタブ、リビング2つ、ベッド2つ、コンロは2口)を活用するには、食材なりお気に入りの入浴剤やコスメ、食材などを持ち込む必要があります。私たちは済州島3日目くらいだったので、島内のバス+タクシーでホテルへ行ったのですが、「快適なホテルステイを想定していろんな荷物を持参+空港から送迎バスで直行」というスタイルが一番いいかも。 でも、私達にとっては高すぎました…。他に泊まったホテルと比べると、「ランチで訪れるだけ」で十分です。ランチもまぁ!お上品!! グラスワインが2000円くらいして、びびった。だったらボトル(これも7000円くらい…)頼むか、施設内コンビニでボトルワイン買って(これは2000円くらいからありました)部屋で飲んだほうがいいです。。
        Reviewed July 14, 2013
        123
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