Phu Pha Nam Resort & Spa
Phu Pha Nam Resort & Spa
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"Polite Stuff - a nice place."

Werner

|

February 11, 2018

Standard - Bed Phu Pha Nam Resort & Spa
Standard - Bed
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Lobby Phu Pha Nam Resort & Spa
Lobby
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Lobby Phu Pha Nam Resort & Spa
Lobby
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Interior view Phu Pha Nam Resort & Spa
Interior view
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See map Phu Pha Nam Resort & Spa
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Very good
Location
7.9
See all 60 photos Phu Pha Nam Resort & Spa
See all 60 photos
Removed from saved list
Very good
From 392 reviewsSee what guests said
7.4
/
10
Very good service
7.6
Recommended by 81% of guests
Value for money7.1
Distance to city center70 km
Location rating7.9
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

Room choices
This property is in high demand!Last booked 11 hours ago
Deluxe
Deluxe
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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Standard
Standard
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
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Superior
Superior
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 2 single beds
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Suite
Suite
...
  • Room size: 72 m²/775 ft²
  • Nature view
  • 1 king bed and 1 sofa bed
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Junior Suite
Junior Suite
...
  • Room size: 36 m²/388 ft²
  • Nature view
  • 1 double bed
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Standard Single
Standard Single
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    Superior Single
    Superior Single
    ...
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      Deluxe Single
      Deluxe Single
      ...
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        What people love about the property

        • "Hotel manager and owner are very helpful and honest."

          Anthony

          |

          March 8, 2017

        • "Staff were excellent and helpful."

          Marbeth

          |

          January 9, 2017

        • "Nice view swimming pool."

          Sompop

          |

          December 9, 2016

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        More about Phu Pha Nam Resort & Spa

        More about Phu Pha Nam Resort & Spa

        "Location is nice."

        Andreas

        |

        March 10, 2017

        An overview

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        What they offer

        "Good hotel very big area with Natural scenery view."

        Akarawat

        |

        October 27, 2017

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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (392)Booking.com Reviews (131)
        7.4
        /
        10
        Cleanliness7.2
        Facilities7.3
        Location7.9
        Room comfort and quality7.2
        Service7.6
        Value for money7.1
        Provided by verified guests of Agoda
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        All guests (392)
        All room types
        Showing 316 verified guest comments
        12345
        7.6
        Very good
        Shuhui from Thailand
        Solo traveler
        Deluxe
        Stayed 1 night in June 2018
        Very good”
        Very good resort with nice staff; nice view from the room; Spacious room.
        Reviewed July 03, 2018
        2.0
        Wichien from Thailand
        Group
        Standard
        Stayed 1 night in July 2018
        Acceptable”
        Room are very old , swimming pool and fittness cannot used very dirty
        Reviewed July 03, 2018
        6.0
        suwat from Thailand
        Couple
        Deluxe
        Stayed 1 night in June 2018
        Room and facilities ”
        Room on Saturday ‘ s night was terrible, A/C is not in good condition. The bath room is pretty old and looks like under renovation. I prefer the room on Friday’ s nite . Much better. The gym is old fashion but the machines are ok. So the room was not worth my money ( Saturday’s night)
        Reviewed June 23, 2018
        2.8
        Chun from Singapore
        Family with teens
        Deluxe
        Stayed 3 nights in April 2018
        Deserted, dirty and not maintained at all, not value for money.”
        My family of 5 checked in on the 19th April and stayed for 3 nights. There were fecal stains left inside the toilet bowls and discovered by us when we checked into the rooms. Rooms were dusty and stains were on the blankets. The air-conditioners were noisy and kept us awake at night. The pools, although beautiful and well designed, were not maintained a single bit. The pool water inside was stagnant and algae was growing, with insects floating on it. The management did nothing to better it throughout our stay. The spa rooms were all dusty and deserted and not opened at all. As such, even with facilities like this, we were discouraged to use them at all. Breakfast menu is very limited, with choices for a basic american breakfast or porridge. Overall the ambience is poor, cleanliness and hygiene on par/worse than a 1 star hotel. With the same amount of money you definitely can get much better hotels in Dansai. Until the management wakes up, do steer clear of this hotel.
        Reviewed April 23, 2018
        5.6
        Michael from United States
        Solo traveler
        Deluxe
        Stayed 2 nights in April 2018
        Lack of services in the low season. Nothing in walking distance. Must have a car. High price for area and in low season for quality. Great staff and nice room. Need better curtains over bed for privacy and light.
        Reviewed April 14, 2018
        9.6
        Exceptional
        Werner from Thailand
        Couple
        Standard
        Stayed 1 night in February 2018
        Exceptional”
        Polite Stuff - a nice place. Very good the duck dinner
        Reviewed February 11, 2018
        9.2
        Exceptional
        Tracy from Thailand
        Solo traveler
        Superior
        Stayed 3 nights in June 2017
        Great stay for the Ghost Festival!”
        I stayed here for the Ghost Festival and enjoyed my stay here. The lodge has a very "Twin Peaks" vibe with a really nice pool and gym. The place is huge and there are a lot of cool places to explore. I enjoyed the eating area with the stunning view of the mountains. Only issue is that it's far from the festival but the manage is very nice, spoke English, and arranged a tuk tuk for me. I will stay here again.
        Reviewed February 10, 2018
        8.8
        Excellent
        robert from United Kingdom
        Couple
        Superior
        Stayed 1 night in January 2018
        Excellent”
        Huge property beautiful views and a good kitchen ... Windows need cleaning ! .. RW
        Reviewed February 01, 2018
        9.6
        Exceptional
        Aaran from United States
        Family with young children
        Deluxe
        Stayed 5 nights in January 2018
        Charming place and great service ”
        I stayed here with my wife and 4 year old for 5 days. Just on our own, not as part of a tour. We loved the view and the pool and the restaurant. The manger was very accommodating of our special diet and even went to shop for items to cook just for us. Rhe manager also apoke great English and drove us in his own car to a couple of places when a taxi wasn't available. The spa was also very nice. Great massage therapist.
        Reviewed January 31, 2018
        10.0
        Exceptional
        foures from France
        Couple
        Standard
        Stayed 1 night in January 2018
        Exceptional”
        We stayed two nignts, and we shall keep an excellent souvenir. Incredible building built with large pieces of teak and stones, with a really fantastic wiew on the valley, beautiful garden , flowers and trees. The manager looks much younger than he is ( yes, this is a joke ) he is really kind, helpful and has sense of humour. Thank you for everything. Dol et Olivier .
        Reviewed January 22, 2018
        7.2
        Very good
        david from United Kingdom
        Couple
        Standard
        Stayed 2 nights in January 2018
        The manager Umporn is really a great host and the staff try hard to please! ”
        The overall property is well kept but it now needs money spent. It is not a Spa as the sauna doesn’t work and the pool just can’t be kept clean enough to swim in. The gym is passable but the hotel needs investment. The Carpeted bedrooms desperately need cleaning! With some attention it could be lovely property..
        Reviewed January 14, 2018
        8.8
        Excellent
        Willy from Malaysia
        Family with young children
        Deluxe
        Stayed 4 nights in December 2017
        Great view from the balcony”
        Pro : Quiet, peaceful,, nature, good breakfast, great place for retreat. Con : Need transport to get here. no shops around the resort.
        Reviewed December 28, 2017
        4.0
        Jeerakiat from Thailand
        Group
        Standard
        Stayed 3 nights in November 2017
        Sight seeing at the surrounding area.”
        The location is ok but the readyness for the guests is not very good. We paid for three nights but stayed for 2 nights with no refund for the third night. So it is not good to book from agoda at this time. Looking from the website is OK but it was so disappointed when we stayed since the first night.
        Reviewed November 25, 2017
        7.2
        Very good
        Akarawat from Thailand
        Couple
        Deluxe
        Stayed 1 night in December 2016
        Natural Hotel”
        Good hotel very big area with Natural scenery view. Mountain and Forest love it.
        Reviewed October 27, 2017
        6.4
        Good
        Esa from Finland
        Solo traveler
        Deluxe
        Stayed 1 night in June 2017
        Ok resort near Dan Sai”
        I was at Phu Pha Nam resort Phi Ta Khon festival time. Price was little more than normal because of festival. Nice cottage with plenty of space. Ok thai breakfast
        Reviewed July 06, 2017
        7.2
        Very good
        Gregory from United States
        Couple
        Deluxe
        Stayed 4 nights in June 2017
        Very good”
        Unfortunately, the room I was given upon check-in was not the room type I reserved on Agoda. I did not discover this mistake until the third night of my four night stay. After making a complaint I was finally given the room type I reserved on my final night. The Resort claimed that Agoda was at fault for not properly advertising the Resorts rooms. The hotel is in definite need of maintenance and care of its rooms. Regarding the room in which I originally stayed, the doors on the small closet/cabinet would not open. I pointed this out to the housekeeper and she told me that the maintenance man told her that it 'could not be fixed'. The refrigerator barely kept items cold and the knob to adjust the temperature was missing. I reported this to the front desk on Saturday morning and was informed later that day that a repairman looked at it but didn't know what the problem was. The chains on the ceiling fan were shorter than they should have been. I had to stand on the bed to change the speed of the fan or turn off the light. Upon returning to the room on the second day of my stay, I found that the room hadn't been made up. The housekeeper said that we didn't put out the card on the door. In all my life, that had never happened to me. Housekeepers have assigned rooms and they 'should' attempt to clean them all unless there is a guest in the room and the guest informs them that they don't want the room cleaned. The breakfast had the same limited menu every day. I was appalled that I had to pay for a cup of espresso. The instant coffee was terrible in the pot on the warmer. The internet was anything but 'high speed' and none of the 'satellite' channels were working during my stay. The only thing that I found to be exceptional was the fitness room. On the plus side, the rooms were kept very clean. The staff is very friendly but are confronted with a situation where the Resort owner is not making necessary investments to improve room conditions and the breakfast
        Reviewed June 30, 2017
        10.0
        Exceptional
        Benjamart from Thailand
        Family with young children
        Standard
        Stayed 2 nights in June 2017
        Excellent - probably the best resort my family and I have ever been to”
        Very tastefully designed and furnished teak-wood resort in beautiful surroundings. Rooms have everything you could possibly need (TV, fridge, kettle, hair-drier, slippers, etc.) and the views are fantastic. The swimming pool was a big hit with the whole family, and our 4-year-old son loved 'Beak' - a hornbill that descends on the hotel each morning. There is lovely walking on the grounds, and staff are very warm, welcoming, and helpful. The food is both tasty and plentiful. This is probably the best resort my family and I have ever been to. Many thanks to everyone at Phu Pha Nam Resort & Spa for making our stay so enjoyable.
        Reviewed June 04, 2017
        7.2
        Very good
        Andreas from United Kingdom
        Couple
        Standard
        Stayed 1 night in June 2016
        Nice location”
        Location is nice. Lush with nice views and nature. Good value but he hotel is showing signs of wear and tear and neglect at worst i.e the swimming pool. Shame because this would once have been an amazing hotel
        Reviewed March 10, 2017
        10.0
        Exceptional
        Anthony from Malaysia
        Family with young children
        Superior
        Stayed 1 night in November 2016
        Very unique hotel, hotel build up by using Golden Teak Wood. ”
        Couple of activities provided by the hotel with free of charge. Hotel manager and owner are very helpful and honest. Definitely will come back again in future.
        Reviewed March 08, 2017
        10.0
        Exceptional
        wihok from Thailand
        Couple
        Deluxe
        Stayed 1 night in December 2016
        very nice ”
        good price
        Reviewed February 25, 2017
        12345
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