Phu Pha Nam Resort & Spa

Phu Pha Nam Resort & Spa

252 Moo 1 Koakngam Amphur Dansai, Dansai, Loei, Thailand, 42120
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     Phu Pha Nam Resort & Spa

    Phu Pha Nam Resort & Spa Reviews

    7.4
    Very good
    /10
    (440 reviews)See what guests said
    9.6
    Exceptional

    "We loved the view and the pool and the restaurant."

    Aaran

    -

    January 31, 2018

    7.6
    Very good service
    Recommended by 83% of guests

    Things you’ll love about Phu Pha Nam Resort & Spa

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    This property is in high demand!

    Last booked 2 hours ago

    Very good
    Location
    7.9
    See map
    Very good location
    Nearby
    Popular
  • Phu Rua19.45 km
  • Loei Airport54.53 km
  • Loei Hospital55.21 km
  • Loei Museum56.39 km
  • Loei Rajabhat University56.87 km
  • Phetchabun Airport73.92 km
  • Phu Kradueng National Park73.93 km
  • Chiangkhan77.78 km
  • Phu Kradung86.61 km
  • Phitsanulok Airport118.61 km
  • Value for money7.2
    Distance to city center70 km
    Location rating7.9

    Rooms available at Phu Pha Nam Resort & Spa

    Deluxe
    Deluxe
    ...
    • Room size: 50 m²/538 ft²
    • Balcony/terrace
    • 2 single beds or 1 double b...
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    Standard
    Standard
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 2 single beds
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    Superior
    Superior
    ...
    • Room size: 38 m²/409 ft²
    • Non-smoking
    • 2 single beds
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    Suite
    Suite
    ...
    • Room size: 72 m²/775 ft²
    • Nature view
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    Junior Suite
    Junior Suite
    ...
    • Room size: 36 m²/388 ft²
    • Nature view
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    Standard Single
    Standard Single
    ...
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      Superior Single
      Superior Single
      ...
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        Deluxe Single
        Deluxe Single
        ...
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          Have a question for Phu Pha Nam Resort & Spa?

          What people love about Phu Pha Nam Resort & Spa

          • 9.6
            Exceptional

            "Rooms and views were lovely."

            Marbeth

            |

            January 9, 2017

          • 9.6
            Exceptional

            "The spa was also very nice."

            Aaran

            |

            January 31, 2018

          • 7.6
            Very good

            "Nice view from the room;"

            Shuhui

            |

            July 3, 2018

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          More about Phu Pha Nam Resort & Spa

          More about Phu Pha Nam Resort & Spa

          9.6
          Exceptional

          "Staff were excellent and helpful."

          Marbeth

          |

          January 9, 2017

          An overview

          Show less

          What they offer

          7.6
          Very good

          "Very good resort with nice staff;"

          Shuhui

          |

          July 3, 2018

          Show less

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of Phu Pha Nam Resort & Spa from real guests

          Agoda Reviews (440)Booking.com Reviews (124)
          7.4
          /
          10
          Cleanliness7.3
          Facilities7.3
          Location7.9
          Room comfort and quality7.2
          Service7.6
          Value for money7.2
          Provided by verified guests of Agoda
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          All guests (440)
          All room types

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          Showing 334 verified guest comments
          12345
          6.4
          Good
          Ching from Malaysia
          Family with young children
          Deluxe
          Stayed 4 nights in February 2019

          Treated unfair”

          It is undeniable that this Phu Pha Nam Resort is the worst hotel that I have ever stayed, worst experience that I ever had and am truly disappointed with the management. The staff claimed that we overstayed and personally pack all my kid belonging and moved to my room without informing or contact us before they action. Terrible! After clarify our “overstayed” problem, it is clearly the hotel fault because they did not check properly with our stay in their place!!! And one of the staffs told me that there are VIPs staying in their hotel and they can’t do anything just rent my room out for the so called VIP. I can see that the staffs are handling things unprofessionally, you are in hospitality industry, you should treat all customers or guests as a VIP, not only certain people that you claimed that is a VIP then they have special treatment. Can you imagine that how try when back from a long journey than we have to change a downgrade small room. Hope mgmt look in to this matter seriously.

          Reviewed February 24, 2019
          8.8
          Excellent
          Siew-Kuan from Australia
          Group
          Standard
          Stayed 1 night in February 2019

          Excellent hotel with traditional Thai teak wood”

          (Feb16-18th 2019 from Australia). Huge room. Extremely polite staff. Need refurbishment to avoid the wood from being ruined. Requested a few more hangers so clothes would not spoil the rattan chair which is extremely traditional . Great pool and gym. Excellent view and great choice of breakfast. Only thing is too many steps to walk. It was much easier to use a commuter to drive down and take a walk to the pool. A night swim is great especially when it's quiet & just relaxing & floating looking at the moon and stars. No massage available during my stay. Hopefully there will be one in my next stay in a few months time. Cons: it's rural so if you drink or eat anything, make sure you block the bathroom water outlet to stop rats from entering with the large bin provided in the bathroom. My friends and I do not kill any form of animals following the Thai Kammatthana (Thai forest monks) tradition. Komboonmaka, Khun Jun and all your kind staff. Will definitely come again.

          Reviewed February 18, 2019
          8.4
          Excellent
          Patrick from Netherlands
          Couple
          Standard
          Stayed 1 night in December 2018

          Great resort”

          Lovely resort and beautiful rooms. The swimming pool is stunning. We arrived here by luck and decided to add another night. I thought the resort would be full this time of year, but it was almost completely empty. Pity therefor no staff at the swimming pool, but i guess the lack of people at the time we were there is due to that. We did buy some plants in the nurserry at the bottom. Seems like the lake is not really in use and the jetty looks a bit dilapidated.

          Reviewed December 22, 2018
          10.0
          Exceptional
          foures from France
          Couple
          Standard
          Stayed 1 night in January 2018

          Exceptional”

          We stayed two nignts, and we shall keep an excellent souvenir. Incredible building built with large pieces of teak and stones, with a really fantastic wiew on the valley, beautiful garden , flowers and trees. The manager looks much younger than he is ( yes, this is a joke ) he is really kind, helpful and has sense of humour. Thank you for everything. Dol et Olivier .

          Reviewed January 22, 2018
          9.6
          Exceptional
          Marbeth from United States
          Family with teens
          Standard
          Stayed 1 night in January 2017

          Cliff side farm retreat”

          Staff were excellent and helpful. Manager took care of us and arranged a trip down to the orchid farm, fabulous. Rooms and views were lovely. Pool, even in New Years Time was refreshing and a great swim. Definitely going back next time I'm in Phu Ruea. (It is a bit of a drive into the NP...)

          Reviewed January 09, 2017
          8.4
          Excellent
          Andre from Netherlands
          Family with young children
          Deluxe
          Stayed 2 nights in November 2016

          Nice resort with great view.”

          We stayed 2 night with our family in 2 de luxe rooms. These rooms were big enough and had a great view. From the restaurant the view is great. The restaurant food is good. Breakfast is minimal. The staff is very frindly and helpfull. The resort located in between the hills with great views. There is a large enough swimmingpool which needs to be cleaned better.

          Reviewed November 16, 2016
          2.8
          Björn from Thailand
          Couple
          Deluxe
          Stayed 1 night in January 2019

          Highly over priced run down hotel.”

          Staff only speaks Thai and is not attentive. The room had a bad smell and it was almost impossible to sleep when the people staying on the upper floor taked or moved around. WiFi did not work. The price included a welcome drink that we never received and when we pointed this out we were told that this only applied to groups and that Agoda was to blame. Breakfast was horrible and almost impossible to eat. I have not stayed in a hotel this awful for years.

          Reviewed January 15, 2019
          9.2
          Exceptional
          Tracy from Thailand
          Solo traveler
          Superior
          Stayed 3 nights in June 2017

          Great stay for the Ghost Festival!”

          I stayed here for the Ghost Festival and enjoyed my stay here. The lodge has a very "Twin Peaks" vibe with a really nice pool and gym. The place is huge and there are a lot of cool places to explore. I enjoyed the eating area with the stunning view of the mountains. Only issue is that it's far from the festival but the manage is very nice, spoke English, and arranged a tuk tuk for me. I will stay here again.

          Reviewed February 10, 2018
          9.6
          Exceptional
          Aaran from United States
          Family with young children
          Deluxe
          Stayed 5 nights in January 2018

          Charming place and great service ”

          I stayed here with my wife and 4 year old for 5 days. Just on our own, not as part of a tour. We loved the view and the pool and the restaurant. The manger was very accommodating of our special diet and even went to shop for items to cook just for us. Rhe manager also apoke great English and drove us in his own car to a couple of places when a taxi wasn't available. The spa was also very nice. Great massage therapist.

          Reviewed January 31, 2018
          7.2
          Very good
          david from United Kingdom
          Couple
          Standard
          Stayed 2 nights in January 2018

          The manager Umporn is really a great host and the staff try hard to please! ”

          The overall property is well kept but it now needs money spent. It is not a Spa as the sauna doesn’t work and the pool just can’t be kept clean enough to swim in. The gym is passable but the hotel needs investment. The Carpeted bedrooms desperately need cleaning! With some attention it could be lovely property..

          Reviewed January 14, 2018
          7.2
          Very good
          Gregory from United States
          Couple
          Deluxe
          Stayed 4 nights in June 2017

          Very good”

          Unfortunately, the room I was given upon check-in was not the room type I reserved on Agoda. I did not discover this mistake until the third night of my four night stay. After making a complaint I was finally given the room type I reserved on my final night. The Resort claimed that Agoda was at fault for not properly advertising the Resorts rooms. The hotel is in definite need of maintenance and care of its rooms. Regarding the room in which I originally stayed, the doors on the small closet/cabinet would not open. I pointed this out to the housekeeper and she told me that the maintenance man told her that it 'could not be fixed'. The refrigerator barely kept items cold and the knob to adjust the temperature was missing. I reported this to the front desk on Saturday morning and was informed later that day that a repairman looked at it but didn't know what the problem was. The chains on the ceiling fan were shorter than they should have been. I had to stand on the bed to change the speed of the fan or turn off the light. Upon returning to the room on the second day of my stay, I found that the room hadn't been made up. The housekeeper said that we didn't put out the card on the door. In all my life, that had never happened to me. Housekeepers have assigned rooms and they 'should' attempt to clean them all unless there is a guest in the room and the guest informs them that they don't want the room cleaned. The breakfast had the same limited menu every day. I was appalled that I had to pay for a cup of espresso. The instant coffee was terrible in the pot on the warmer. The internet was anything but 'high speed' and none of the 'satellite' channels were working during my stay. The only thing that I found to be exceptional was the fitness room. On the plus side, the rooms were kept very clean. The staff is very friendly but are confronted with a situation where the Resort owner is not making necessary investments to improve room conditions and the breakfast

          Reviewed June 30, 2017
          10.0
          Exceptional
          Benjamart from Thailand
          Family with young children
          Standard
          Stayed 2 nights in June 2017

          Excellent - probably the best resort my family and I have ever been to”

          Very tastefully designed and furnished teak-wood resort in beautiful surroundings. Rooms have everything you could possibly need (TV, fridge, kettle, hair-drier, slippers, etc.) and the views are fantastic. The swimming pool was a big hit with the whole family, and our 4-year-old son loved 'Beak' - a hornbill that descends on the hotel each morning. There is lovely walking on the grounds, and staff are very warm, welcoming, and helpful. The food is both tasty and plentiful. This is probably the best resort my family and I have ever been to. Many thanks to everyone at Phu Pha Nam Resort & Spa for making our stay so enjoyable.

          Reviewed June 04, 2017
          7.2
          Very good
          Andreas from United Kingdom
          Couple
          Standard
          Stayed 1 night in June 2016

          Nice location”

          Location is nice. Lush with nice views and nature. Good value but he hotel is showing signs of wear and tear and neglect at worst i.e the swimming pool. Shame because this would once have been an amazing hotel

          Reviewed March 10, 2017
          4.8
          SIVANA from Malaysia
          Family with teens
          Superior
          Stayed 3 nights in December 2016

          TOTALLY DISAPPOINTED!!! ”

          I stayed at the resort bcz of a retreat which turned out to be disastrous!! I am a stroke patient and I went to have my treatment. I booked this resort bcz they have swimming pool, spa, and gym under one roof. Spa : unable to use them but instead called in a foot masseur into the room. It turned out to be like a student or even worse. Swimming pool : it is dirty during our stay. Full of leaves and dirt. Spa, gym, swimming pool located in a place where people like me find it sooooo hard to climb up and down the 'stairs' and this is not shown in the pictures. Customer service : its pretty good. The breakfast manager took care of me really well. I won't stay here at all just on the basis of the facilities provided and its very verrrrrryyy expensive for the night we stayed.

          Reviewed December 31, 2016
          8.4
          Excellent
          Davide from Italy
          Family with young children
          Superior
          Stayed 4 nights in October 2016

          Very nice resort, nice surroundings”

          The resort has spacious and nice rooms, huge and beautiful garden, orchid farm, aviary, beautiful surroundings. Friendly and helpful staff. The only negative thing was the swimming pool which was honestly quite dirty.

          Reviewed October 27, 2016
          4.0
          Guido from Germany
          Couple
          Deluxe
          Stayed 1 night in January 2016

          Old and not welll refurbished”

          Nice surroundings, big bird cage,

          This place must have been stunning very long time ago - now its glory has faded: There is no great view anymore because its ingrown now by trees and aircon in room was noisy and not cooling. Food was not tasty ans restaurant closed at 8.30pm already on a friday night. There are for sure better place tonstay in Loie

          Reviewed January 27, 2016
          9.0
          Exceptional
          MR from United Kingdom
          Couple
          Deluxe
          Stayed 2 nights in January 2016

          Really Different , Rocked my Boat .”

          Fabulous Room ,Great Location Superb Staff .

          Enjoyed every minute of it , quite peaceful , this resort is built completely of Teak , great location to visit all the sites of LOEI , the staff where fantastic and the resort manager is a real character , made us feel home away from home , a very special guy . The resort is original , great pool , great massage , great food , great rooms , I stayed 3 days longer than I initially booked. It's really an oasis of a resort away from the madness of every day life , I highly recommend a visit.

          Reviewed January 07, 2016
          9.3
          Exceptional
          Cheya from Thailand
          Family with young children
          Standard
          Stayed 1 night in December 2015

          Breathtaking view with excellent service ”

          Stunning Location, tasty and excellent service.

          We had a wonderful time staying at this place. Amazing view look out to the mountain from the dining area. Good breakfast, great value for the money. My family really enjoyed the well kept garden as well as a free tour around the resorts such as Orchid garden, orange farm, and so on. The rooms are nice and good space with the stunning view. Manager and staffs are very lovely and helpful. We love everything about this place and highly recommended for anyone. You will have a wonderful time. One thing they can improve is the shower in the bathroom which is not powerful enough. We definitely are coming back soon.

          Reviewed December 23, 2015
          9.0
          Exceptional
          owen from Thailand
          Couple
          Standard
          Stayed 1 night in December 2015

          Hill top sanctuary”

          Peace, quiet and lovely views

          Long drive to resort from Loei, 38K on twisty mountain road - best to arrive in the daylight. When you arrive it is worth the journey. Fantastic hilltop location. Large location - 1300 Ri includes orange orchard and orchid farm. So peaceful and the view from rooms copensates for old world amenities. Resort is built from golden teak. Staff are very friendly and although country are eager to please. A tour of the location was a free bonus and worth the look. I would go back tomorrow :)

          Reviewed December 12, 2015
          9.0
          Exceptional
          John from United States
          Solo traveler
          Superior
          Stayed 2 nights in November 2015

          Rustic Resort In The North”

          Location, Staff, Views

          Phuphanam Resort is nestled amongst the gently rolling hills of the Phu Rua district in Thailand's northern province of Loei. It is about an hours drive from the Loei airport. There are about 75 rooms between the three low-rise buildings - the original stone and wooden structure and two later modern additions. The resort is situated on an expansive forested property, which also contains working orange tree orchards, a large orchid flower nursery, and some Thai farm animals. There is also a large bird aviary, which has some parrots, peacocks, and a pair of rare Great Hornbills. There is a large unheated pool, indoor and outdoor massage facilities, and a gym. These areas are clean and in good repair. The restaurant serves mainly Thai food, along with some basic western entrees. The staff are very friendly and helpful. The main activities in the area include visiting the national parks in the area, as well as touring some of the cultural villages of the hill people who populate the area. The Loei area has extensive flower and fruit cultivation and depending on the time of year, everything from strawberries to avocados to macadamia nuts may be available. One of Thailand's largest wineries, Chateau de Loei, is located nearby. I would describe the resort as a rustic country lodge, especially the main building, with its teekwood floors, stone walls, and wooden rafters. I would definitely recommend a room in this building. They are comfortable and spacious but don't expect allot of luxury as you're in the country. There are warm water showers for example, but not at the sinks. The main reason to stay here is to relax and catch up on some reading or take in the local nature hikes. There is free WiFi throughout.

          Reviewed November 27, 2015
          12345
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          • Very good location
          • Loei Museum