Great place for families”

Just returned from a 5 day stay at Phuket Graceland Resort with my family. I found it to be a perfect place with my kids. Across the street from Patong beach so easy to walk across with the kids. If you don't want to go to the beach, there are many pools to choose from in the resort. There is a kids play room when you are tired and sunburnt for the kids to enjoy. Rooms are spacious with large beds and fun whirlpool bathtubs for the kids and grown ups. We had breakfast included in our rate. The buffet service is halted due to Covid situation, but there is an extensive selection that you can order at the table. We are vegetarians and the staff was super accomodating with yummy vegetarian Thai dishes! All the staff is very friendly and helpful, the hotel is kept spic and span even in the current situation. Internet connectivity is very good, even by the pools. My only negative feedback would be that we ordered 5 small cups of icecream which cost 20 Baht each at a supermarket or 7/11. The hotel charged 150 Baht for each cup which is a 650% overcharge! So we ended up paying 750 Baht for 5 small cups of icecream. During the current situation, the hotel rates were very affordable and totally worth the money. But not sure what it would be like when travel is back to normal.

Enjoyed every minute.Would love to go back one day”

I thoroughly enjoyed being spoilt rotten a the Graceland. Breakfast (included) had multiple optins all well presented, the room and bedding were excellent quality and the views fantastic. Visit coincided with New Years Eve and party was included in the price - again a huge and embarrassingly lush selection of food and drink provided and service and entertainment of good quality. Im not much of a party person so withdrew by about 9 but was well aware of the party until the wee hours as it was sited in the courtyard near my room and soundproofing is not fantastic. Never mind, it was New Years. Similarly,most nights the music(live and very good cover bands) from the Belgian Beer Cafe ( great food and service here) persisted until after midnight daily and I did find this a bit wearing. The pools are very beautiful but they are over chlorinated The grounds are beautiful and tended with care and thought and a credit to the resort staff. WiFi was a bit slow at times but Ok overall - I think some extra routers are needed in the complex as others told me they could not get internet in their rooms at all and I note from other reviewers that this has been an ongoing problem. Tour desk was helpful and had a number of good offerings including a tour I took with my own driver for the day to some of the many tourist high spots in Phuket. Possibly overpriced but efficiently organised and smoothly executed. I had no worries about my safety or enjoyment. The library is a great idea and I accessed that at various hours of the day. All food I ate in the resort restaurants (and one night through room service) was well cooked and beautifully presented. Prices were not wildly inconsistent with those offered in outside restaurants. Staff at the Belgian Beer Cafe were particularly attentive and helpful. Thank you to all the staff at Graceland. I would love to come back one day and bring someone special.

My first overseas hotel experience - it was great”

It's a real shame that I only had one night to spend in Phuket Graceland Resort and Spa. Upon arrival, I was greeted with many smiling faces and nothing was too much trouble for them. The room was excellent, spacious and clean. It had a great bathroom with a separate bath and shower and all the little extras you need when travelling. I was surprised at how cheap the room service was. I didn't get to order until after midnight but was soon delivered a delicious soup and main meal for less than I'd pay back home. Breakfast was brilliant. I loved the egg bar, the noodle soup prepared in front of you, all the usuals such as bacon & eggs plus lots more. A great array of fruits. I didn't make it to the pastries bar but managed to get to the crepe & waffle bar for some yummy crepes with chocolate and strawberry sauces. The pools and gardens were amazing and straight across the road were endless massage and cocktail stands. I look forward to taking my wife with me next time for many more nights. My only small criticisms was that there was no iron & ironing board in the room and the bed was a little firm.

Lovely hotel, friendly staff, great location”

first trip to thailand - july 2012. travelled as a group of four - 2 couples in our mid-20s had such a lovely time at graceland! the staff are just beautiful and very helpful! really impressed. the hotel pool was amazing. so many pools around the hotel to swim in. never over crowded or busy. pool bar is the best invention ever! met and hung out with lots of other travellers and loved our daily arvo happy hour sessions in the pool. ate at both restaurants - great food! buffet breakfast each morning was a highlight. kid and adult friendly - recommend both families and group of mates/couples to stay. enrolled in a cooking class at the hotel. group of 10 people in the class. cooked 4 different thai dishes from scratch and got to eat our creations together in our small group. very organised and i highly recommend it to any foodies out there. location of hotel is ideal. it is literally opposite patong beach, only a ten minute walk to all the shops, markets and night life. felt really safe going out at night to and from the hotel. security around the building and in the building. but far away enough from the night life hub to not hear any noise and sleep soundly. before booking our trip to thailand, i spent a fair bit of time checking out a lot of hotels aroud patong. i chose this one based on reviews from people i knew who had stayed here, reviews on the internet and from just looking at the hotel site itself. honestly, it met and exceeded my expectations and i truly think if your planning a trip to phuket/patong this is the hotel to book. would definitely stay here again and no where else.

Beautiful hotel and great room”

i would recommend this hotel to everyone. the room was large and very nice, the garden view from our balcony was wonderfully secluded. we had privacy and not far from the beach and patong action. please sign up for the free breakfast, the food was wonderful with a lot of choices for a lot of nationalities. i have vacationed in phuket a few times and the phuket graceland resort and spa is the best.

2nd time visit & even better than the first!”

We came to Graceland 3 years ago for 10 days as part of our honeymoon & returned this time for our 3rd anniversary. Last time, we had 'room envy' of the guests with direct pool access from their ground floor room decks so this time made sure we booked one of those for ourselves. It was absolutely worth the extra $$ and totally made our stay for us! Having immediate and such close access to the pool meant that we used it more often, spending hours at a time in it, contributing to our wonderful stay here. The fact that our room was immediately opposite the swim-up pool bar (room 8315) was an added bonus! The included breakfast buffet in the air-conditioned Sunset Restaurant was extensive, delicious & well stocked as well as offering freshly cooked omelettes, waffles etc made to order. It's a huge complex but that allows it to cater for all budgets & styles of traveller. They have a travel desk there to assist in arranging day trips and a kids club along with a private after hours, in-room Nanny Service if required. Also a lobby café/bar area offering yummy pastries, cakes & cappuccinos & lattés. We ate twice at the Belgian Beer Cafe at the beach end of the resort & enjoyed the live music played there each night. At the northern end of Patong Beach, it's opposite a clean safe beach & has a great Swiss Palm Massage place right beside it in the laneway. A 200bht (~$8) tuk tuk ride will get you anywhere around Patong Beach & is definitely the way to travel. Graceland is a favourite of ours & I've no doubt we'll be back again :)

More than Satisfaction”

I'm a regular traveller to Phuket. I'd tried most of the 4 stars hotels in Patong . Phuket Graceland is my favorite so far. The front staffs are all very polite. Me and my wife celebrating our 9th wedding Annivesary and the room has been decorate in Romantic style. We even have the chance to upgrade our Room to the Suite on our last day there. Not forgetting the Pools with Jacuzzi, FANTASTIC!Perfect Perfect and Perfect. Thanks to the front staff. And in future to Phuket, there is only one hotel I will stay, it is PHUKET GRACELAND!

Unforgettable”

After our one night Krabi stay, we check in back to PHUKET GRACELAND and this time we were able to upgrade our rooms to a seaview Suite. Compliments from the Hotel. Thank you front staff. I couldn't find any flaw from this hotel except for the lift. The location wise is very good too, it is just opposite the Patong beach,there are many shops around the hotel. The breakfast is good, the rooms are clean and tidy and the front staff are courteous. If I were to travel Phuket again, it will sure to be PHUKET GRACELAND, highly recommended!!!!

Excellent Resort in Perfect Location”

This was our second stay at Phuket Graceland Resort and Spa and it did not disappoint. Being located just across the road from the beach this Resort providing very good beach views. The rooms are well appointed and very generouse in size. As it was my birthday during my stay I was surprised to be presented with a lovely birthday cake, a very nice touch. Breakfast is excellent with a great selection. Within walking distance to shops and night life.

across street from beach; great room & food; great service”

From November to April; Patong is azure blue and Phuket Graceland is one the best places to stay that is across a small street to the beach so it feels like beach front and close to hundreds of shops and restaurants --the rooms are large and nice and the breakfast buffet and staff is great too --one of the best resorts to stay at in Patong if you want to party since Patong is the party beach If you want someplace quieter better for couples and families; I recommend other beaches such as Kata Noi; Kata Beach; Karon Beach .. or Nai Harn Beach if you want super quiet and secluded

Graceland Resort”

The accomodation at Phuket Graceland resort was amazing we were luckily upgraded to the mini suit and had views of the pool gardens and could see the beach, the staff were friendly and helpful and security was great aswell. The food was slightly overpriced and so were drinks specially compared to other restraunts and shops around the area. The breakfast which is included in your stay as a wide range of food, from thai dishes, cereals, eggs and bacon, to waffles and bancakes and fruits which was a great plus to the stay. Would definatly stay there again, location was great no need for taxis the beach is a minute walk from your room and the main patong road filled with shops and restruants is at your door step.

Phuket Gracelands”

Phuket Gracelands Resort and Spa is an excellent holiday destination. The location is arguably the best in Phuket being right on the beach front road and out of the busier part of the town. The staff are excellent, helpful and friendly. The hotel rooms are open, spotlessly clean and inviting. I will be staying there everytime I visit Phuket!

The location was amazing. Patong beach was right in front of the hotel (few steps away from the pool”

Staff were very friendly. However, when it comes to luggage handling, it was not convenient. Our buildings were not far from the parking areas but we had many bags and all heavy. Nobody offered us a trolley or gave us a hand. Both during check in and check out. It was a simply service which I expected to have from all hotels. Unfortunately it was not there at the Phuket Graceland resort and spa.

ONE STOP SHOP”

FANTASTIC. THE ONLY THING THAT SPOILT IT FOR US WERE THE VERY UNFRIENDLY EUROPEAN TOURISTS, NAMELY RUSSIANS AND FRENCH. OTHER THAN THAT, THIS PLACE IS THE VERY BEST. THE STAFF WERE VERY ATTENTIVE. THE BOYS IN THE SWIM UP BAR WERE BRILLIANT AND VERY ENTERTAINING. WE HAVE ONLY BEEN BACK HOME FOR 2 DAYS AND ALREADY WE ARE PLANNING OUR NEXT TRIP, AND WE WILL STAY NO WHERE ELSE BUT PHUKET GRACELAND RESORT AND SPA.

The BEST hotel ever!”

I'm glad that I've cancelled the rest of the hotel and stayed at the Graceland Resort. It was the BEST ever! Upon reaching we were given an upgraded room for our 4th year wedding anniversary. With flowers and petals lying around our bed, it was fantastic. The room is big, with big balconies as well. Very comfortable. And not forgetting the pillows as well. It was perfect! The hotel were big and pools was huge. Location was superb. Food was great. And breakfast spread were amazingly huge as well, feels like dinner with the various food served on the buffet. The staff were friendly and helpful. There were few pools around , bowling, snooker, pool tables, kid's club, restaurants, clinic, library and a lot more. My family loves every minute of it. The only set back was, we were "forced" to pay for the compulsory Gala Dinner in the hotel if we stayed on the night of New Years Eve. Overall rating 9.2 out of 10! I would certainly recommend this hotel to all of my friends and relatives.

Fantastic, Fantastic”

Fantastic - after our experience in Bangkok, Phuket Graceland Resort & Spa was more than we had expected - we wish we had spent a week longer at the Resort it was Fantastic - yes we will be going back next year

First class resort”

Many hotels in Thailand class themselves as resorts, this place actually is a resort with a number of restaurants, activities for adults and children and quite rightly is given 5 stars. In fact I’m struggling to think of a single criticism. Perhaps the noise from ongoing construction would be the only negative but this is due to the ongoing renovation of the hotel block by block. The block we stayed in was newly renovated, lovely bathrooms and modern bedroom with a small balcony. Breakfast was really good with lots of choice, all staff were friendly and welcoming, very professional. It’s right on Patong beach so all you have to do is cross the road and you’re on it. Special mention to the fantastic Belgian Beer Cafe, they stayed open to serve our family food after 11.30pm on the night we arrived and I never thought I’d get Leffe on tap in Phuket. Next time we’re in Phuket we’ll return.

Exceptional”

Graceland is very well located in close proximity to the beach, rooms are comfortable. Resort is kid friendly and pools are awesome. Would be best to book rooms in the sunset wing with pool access. Pay a little more for the privilege. Mosquitos infest the room and I think the resort needs to do something about this. It’s not a nice sight with everyone at the pool having bruises. Halaal breakfast was discontinued, that’s ok if it didn’t make business sense. But atleast make provisions for eggs to be prepared with seperate utensils from meat items. Don’t think vegans would be happy knowing you not vegan friendly in the eggs dept, it’s well known that eggs are a great part of breakfast. I have stayed at Graceland many times before, and will continue to do so.

Very Nice.”

It was a second visit. The location was really good and the staff was kind. Especially, there are three large swimming pools, so I used them well. Next time I visit Phuket again, I will stay again in Graceland Resort & Spa

Phuket Graceland”

We enjoyed our stay in Phuket Graceland resort & spa. The hotel is located in Patong beach just infront of the beach. the hotel is surrounded with many services shops like internet shops, travel agencies, laundries .. etc. also, there are some small restaurants near to the hotel that are delivering really tasty food and cheap as well. The breakfast in the hotel was fine,in general we enjoyed our stay and we didn't have any problem except with the rude staff from the reception while checking in.