PICO DE LORO COVE CONDOMINIUM 2BR 05
Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Pico de Loro (Cutad) Cove part of Nasugbu, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to fitness center and indoor pool on-site.
Pets allowed
Car park
Swimming pool [indoor]
Fitness center
Smoking area
Kitchen
Car park [charges apply]
Dog-friendly
The facilities in the room is disappointing and the coordinator misled our group about the guest fee”
We want to complain to Agoda due to the coordinator as well as one of the rooms that we booked in Pico De Loro. We booked 2 rooms for May 25 overnight stay. To clarify details of the booking 10 days before booking date, I inquired from Ms. Gertrude Manuel if there are additional charges to enter Pico De Loro and she confirmed there are no charges. And then she sent the details of the additional charges and how to enter Pico De Loro the same day as the booking date. This seems to show that she had intended to mislead the guests who booked the rooms regarding guest fees. Moreover, one of the rooms is really disappointing. The facilities such as cabinets, dining table and chair are broken and utensils, pots and pans have rust. One of our group almost had an accident due to the broken chair that they tried to cover up with a cushion. The room is not worth P13,000 we paid and is very disappointing. We want to know how we can file a claim for all the inconvenience our group experienced.
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Not satisfied”
We were not assisted by the caretaker, she just told us to go straight to our room bec it’s open, we had other concerns but she did not attend to it, the unit has busted lights making it darker, The bedsheets/comforters have too many stains and not sure if it’s clean, we did not see the value for our money, there was also 2 TV where 1 TV cannot be used because there was no cable channel (it cannonly be used if you brought a DVD), there was also no hot water in the showers (we have 2 kids who have coughs and cold and cold shower is not good for them, we brought them to the clubhouse tomtake a bath, imagine the hassle we had to go through bringing the kids stuff). I will send an email for a more detailed info. We want a refund for this.
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Simply to avoid! ”
Unless you want to pay $250 per night and get a dusty old apartment with appliances that barely work . - avoid this property ! The resort has nice amenities and it's cleanthe and well maintained.. beach is beautiful but it's really feels like a ripoff.. You pay entrance ($25 per person) and from that point on you pay for EVERYTHING.. even beach chairs! Overpriced water sports, overpriced restaurantes (low quality food too...) , and there are not many options it's a closed syndicated facility.
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