Posada El Refugio
Conveniently situated in the Mario Villanueva Madrid part of Bacalar, this property puts you close to attractions and interesting dining options.
Highlights
Announcements by hotel (1)
Please inform Posada El Refugio in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In the event of an early departure, the property will charge you the full amount for your stay. This property will not accommodate hen, stag or similar parties. This property is located in a residential area and guests are asked to refrain from excessive noise. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.Facilities
Pets allowed
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Check-in/out [private]
Tours
Wi-Fi in public areas
I would stay here again”
The hotel is basic and looks untidy but the staff were very kind and helpful and I enjoyed my stay very much. You have use of a kitchen which was very helpful and there is a nice restaurant around the corner and small shop. Very close to the lagoon and short walk to centre of town. For the price I paid I would happily stay there again.
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Superloud place with drunken guests”
Positive: it was a hotel Negative: filthy room with an absolutely uncomfortable matress with springs in it, absolutely not recommended for two persons. The pillows smelled like unwashed hair, part of the light bulb was brocken. The water in the room is next to non existent, mostly drops, if you are lucky frequent drops. Water in the shower is either liquid lava or cold but no mix possible. No A/C but a supernoisy fan and a ton of moscitos in the room, freely passing below the roof and through the holes in the moscito nets. About six meters next the room is the hotel bar/club, which played music and karaoke until 4 in the morning. Sleeping was impossible with that noise level. To the hotel belongs a pack of dogs which bark 24/7 also with pleasure during the night. A lot of drunken guests and/ or bums that visit the place keep the teenage security girl busy as she tries to push them away from the place at 3 a.m. In sum: if you‘re looking for a night without sleep with an unbelievable sound level and rooms that match the comfort with an rotten open air matress below a bridge, you just found your perfect place! PS: we tried to talk to the staff but they were neither during the night nor in the morning available.
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Acceptable”
Ce n'est pas un hôtel, mais un refuge. Une dernière option . Hôtel sale, pas entretenue, odeur de fosse septique dans la chambre, porte de la chambre qui ne ferme pas et ne barre pas ( non sécuritaire) . On m'offre un lit sale. Je dois demander à ce que La chambre soit fait. La pire auberge que j'ai vu. Trop cher pour ce que c'est. Dommage car l'auberge est très bien situé, à 1 minutes du lac .
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