PP Charlie Beach Resort
PP Charlie Beach Resort
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Standard PP Charlie Beach Resort
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Lobby PP Charlie Beach Resort
Lobby
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Lobby PP Charlie Beach Resort
Lobby
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Swimming pool [outdoor] PP Charlie Beach Resort
Swimming pool [outdoor]
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Location
Excellent
8.1
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PP Charlie Beach Resort

Stay in the heart of Koh Phi Phi
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From 1823 reviewsSee what guests said
6.6
  • 30 meters to the beach

  • Heart of the city

  • Hot tub

  • Air conditioning

Room choices
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Superior
Superior
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  • No view
  • 25 m²/269 ft²
  • 2 single beds or 1 double b...
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Standard
Standard
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  • No view
  • 18 m²/194 ft²
  • 2 single beds or 1 double b...
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Basic Single
Basic Single
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    Superior Room
    Superior Room
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      Room
      Room
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        Room
        Room
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          Superior Room
          Superior Room
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            More about PP Charlie Beach Resort

            More about PP Charlie Beach Resort

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Guest policies

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            Some helpful facts

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            Announcements

            The property is undergoing renovation from May 1, 2017 to October 31, 2018. There will be some areas affected by the noise from 07:00 AM to 07:00 PM. For further queries, please contact the property directly.

            Real reviews from real guests

            Agoda Reviews (1823)Booking.com Reviews (2028)
            Read reviews from:
            Cleanliness6.3
            Facilities7.3
            Location8.1
            Room comfort and quality5.5
            Service6.6
            Value for money6.2
            Provided by verified guests of Agoda
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            Showing 1556 verified guest comments
            12345
            4.8
            Elisa from Brazil
            Group
            Standard
            Stayed 3 nights in April 2018
            Worst customer service ever!”
            I've been travelling for over an year now and never met such a bad employee in terms of customer services as Ms Bauchee B, the assistant manager. We had several problems with our room: linking air conditioner, underwear from other guest under the bed, tv not working and the worst: linking toilet with dirty water when flushing! Totally disgusting! It started happening one day before our check out so we decided to let it go and just inform them on check out so that they don't give it to other guests...but then, the surprise: after we said all that she came with a bill for 2 waters and a penalty because i was drinking my wine at their pool as they don't have good ones! Really?! What kind of customer service is that?? Zero compensation for all the bad things we had?! And to make it worse: Ms Bauchee B. was extremely rude and cynical, to say the least. Would never stay in this hotel again and definetely never recommend it!
            Reviewed May 03, 2018
            8.4
            morgan from United States
            Couple
            Standard
            Stayed 2 nights in April 2018
            Great stay overall but staff could improve”
            Absolutely loved this hotel and its location. Everything about the facilities were great including the AMAZING infinity pool, distance to the beach, etc. You can easily access everything on the island from this location. However, the staff are terrible. Not accommodating, not helpful, and blatantly rude during checkin and checkout. Regardless, I would still stay here again because the hotel itself is so great.
            Reviewed April 30, 2018
            7.2
            Tammy from Australia
            Couple
            Standard
            Stayed 2 nights in April 2018
            Not a good stay and still not what you should pay for!”
            Positives - front pool of sister company 'PP Princess' and descent breakfast. Staff are fantastic and location is great. Negatives - Room is a hostel room, not hotel standard. Bed is hard rock and you can't sleep! If you like sleeping on rocks go for it! However, better off sleeping on th beach but don't bother booking here if you want your precious sleep. The first night Room wasn't cleaned properly and requested room change due to room on main road as it was noisy ALL night. If you are on a budget go for it but bring a mattress and request a room that is not close to main road as the noise from bars and live bands are too loud! The TV won't help to drown out the sound and on top of that the air con doesn't work very well! Stay at PP Princess (sister company) cost like $50 more but worth it or stay else where.
            Reviewed April 24, 2018
            4.8
            Cian from Ireland
            Couple
            Standard
            Stayed 3 nights in April 2018
            Terrible room and rude staff”
            While the hotel pools are nice as both are infinity pools overlooking the beach the room we had was a major let down. It was tiny .Aircon was terrible. Covered in ants and to top it off it was right on the loudest street in phi phi. The only staff who deserve any praise are the cleaners. Very friendly. The porter we got was terrible and begged for money and receptionist who checked us in hadn't a clue how to smile. Sheer lack of customer service. Wouldn't recommend. Far nicer places in phi phi.
            Reviewed April 23, 2018
            4.0
            sawittree from France
            Group
            Standard
            Stayed 1 night in April 2018
            Is so bad air condition I feel like is a fan room ”
            ผิดหวัง
            Reviewed April 21, 2018
            8.8
            Yamen from Australia
            Couple
            Standard
            Stayed 2 nights in April 2018
            Fantastic location ”
            Really good viwe,great loaction , the sawiming pool the best thing there ,also music (pool party in scand pool) ,and breskfast very good fresh , but try to stay in quite building also high flower bad thing internet
            Reviewed April 16, 2018
            10.0
            CLARA from Australia
            Solo traveler
            Superior
            Stayed 3 nights in April 2018
            HANDS DOWN BEST HOTEL IN PHI PHI ”
            I would not stay anywhere else, this hotel is perfect, and in the best location! Best value for money, up to my standards, perfect location, beautiful infinity pool and swim up bar, security is amazing, the pool rooms around the secret pool were incredible! Highly recommend this hotel to any traveler going to Phi Phi
            Reviewed April 13, 2018
            10.0
            Kim from Thailand
            Group
            Standard
            Stayed 2 nights in April 2018
            Fabulous ”
            Excellent position, clean, friendly staff. Great food & nice pool, nice beach too. Would definitely stay here again.
            Reviewed April 12, 2018
            7.2
            Malsor from Austria
            Solo traveler
            Standard
            Stayed 3 nights in March 2018
            Nice location and pool”
            The rooms where nothing special. Very simple and small, however, the 2 available pools are quite nice and the breakfast was tasty. In general, i had a nice time there!
            Reviewed April 02, 2018
            6.0
            Diego from Brazil
            Couple
            Superior
            Stayed 3 nights in March 2018
            Above average”
            A piscina é espetacular porém não conseguimos usufruir em dias que tem pool party onde reservam a maioria dos lugares para pessoas de fora do hotel e sem falar que as bebidas são extremamente caras e ruins, cerveja quente. O café da manhã é muito bom porém os funcionários te atendem muito mal.
            Reviewed March 30, 2018
            12345
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