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PrimeBiz Hotel Cikarang
PrimeBiz Hotel Cikarang
PrimeBiz Hotel Cikarang
PrimeBiz Hotel Cikarang
PrimeBiz Hotel Cikarang
PrimeBiz Hotel Cikarang
PrimeBiz Hotel Cikarang

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8.5

Excellent

1,681 reviews

1,681 reviews

Housekeeping31
Breakfast4
View3
See map

8.4

Excellent

Location rating score

Excellent location - 920 meters from city center
Parking
FREE
Nearby landmarks
Indomaret 830 m
Carefour parking Lot 910 m
Carefour 990 m
Delta Spa & Lounge Cikarang 1.4 km
Waterboom Lippo Cikarang Park 1.6 km
Siloam Hospitals Lippo Cikarang 1.7 km
Lippo Cikarang Mall 1.7 km
PT. Module Intracs Yasatama 1.7 km
Taman Kota Jababeka 1.8 km
Hosana Medica Hospital 1.8 km
2021

PrimeBiz Hotel Cikarang

Jl Raya Cikarang Cibarusah No. 18 Pasirsari - Cikarang selatan, Deltamas, Cikarang, Indonesia, 17530 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Deltamas part of Cikarang, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Breakfast [free]

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

BBQ facilities

This property is in high demand!

21 travelers have booked today.

Value for money8.9
Distance to city center17.5 km
Location rating8.4

Rooms available at PrimeBiz Hotel Cikarang

Very good
Room comfort & quality

7.9

Superior
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Deluxe Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 double bed
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Deluxe Balcony
...
  • Room size: 21 m²/226 ft²
  • Pool view
  • 1 double bed
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Apartment
...
  • Room size: 42 m²/452 ft²
  • 1 sofa bed & 1 king bed
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Superior No Frill Room Only Tiket Best Deal
...
  • Room size: 21 m²/226 ft²
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Deluxe Single Room with Balcony
...
  • Balcony/terrace
  • Shower
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DELUXE SINGLE ROOM,BALCONY
...
  • Balcony/terrace
  • Shower
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Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
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Double or Twin Superior Double or Twin Room
...
    Enter dates to see prices
    0B
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at PrimeBiz Hotel Cikarang?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to PrimeBiz Hotel Cikarang?

    PrimeBiz Hotel Cikarang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 600000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, PrimeBiz Hotel Cikarang has a car park that's close to the hotel. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Cikarang with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at PrimeBiz Hotel Cikarang?

    Start your mornings right, with the continental and buffet breakfast options offered at PrimeBiz Hotel Cikarang. Adults can enjoy breakfast offered with an additional charge of 100000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at PrimeBiz Hotel Cikarang?

    PrimeBiz Hotel Cikarang features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

    Can special events be hosted at PrimeBiz Hotel Cikarang?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at PrimeBiz Hotel Cikarang. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

    Can business events be hosted at PrimeBiz Hotel Cikarang?

    On-site venues and convenient event services make PrimeBiz Hotel Cikarang an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate up to 700 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at PrimeBiz Hotel Cikarang?

    PrimeBiz Hotel Cikarang does permit smoking in some areas and is not 100% smoke-free.

    What restaurants are nearby PrimeBiz Hotel Cikarang?

    Restaurants including Shion Japanese Restaurant, Yellowhammer Coffee and Resto Mr. Koon are popular in PrimeBiz Hotel Cikarang’s neighborhood which is known as Deltamas.

    What popular shopping places are close to PrimeBiz Hotel Cikarang?

    Shopping options in PrimeBiz Hotel Cikarang’s Deltamas neighborhood include Lippo Cikarang Mall, Lippo Mall Cikarang and Makro Mekar Wangi.

    What are popular attractions near PrimeBiz Hotel Cikarang?

    PrimeBiz Hotel Cikarang’s location in the Deltamas neighborhood makes it close to famous attractions including Delta Spa & Lounge Cikarang, Waterboom Lippo Cikarang Park and Sport Village Lippo Cikarang.

    Show more questions
    See map

    Explore the neighborhood

    What people love about PrimeBiz Hotel Cikarang

    • 10

      Exceptional

      "Good service"

      ari

      |

      August 28, 2022

    • 10

      Exceptional

      "Service dan fasilitas sangat memudahkan pengunjung"

      Fauziah

      |

      May 4, 2022

    • 8.4

      Excellent

      "Good for a person who is looking for reasonable price"

      Im

      |

      April 17, 2022

    Property ranking|Compared to 97 Cikarang properties
    See all rankings
    Room comfort score
    7.9/10
    Value for money score
    8.9/10
    Service score
    8.7/10
    Cleanliness score
    8.6/10
    Better than
    96
    %
    of Cikarang properties
    Better than
    87
    %
    of Cikarang properties
    Better than
    85
    %
    of Cikarang properties
    Better than
    81
    %
    of Cikarang properties
    Overall rating:

    8.5

    Excellent
    1,681 reviews
    Cleanliness
    8.6
    Facilities
    8.2
    Location
    8.4
    Read all reviews >
    What travelers say they love:
    Polite security and parking attendant.
    JIMMY from Indonesia
    Couple
    More about PrimeBiz Hotel Cikarang

    More about PrimeBiz Hotel Cikarang

    PrimeBiz Hotel Cikarang

    PrimeBiz Hotel Cikarang provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Cikarang.
    If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
    Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Feel right at home during your stay at PrimeBiz Hotel Cikarang. Some rooms at PrimeBiz Hotel Cikarang are equipped with air conditioning for your convenience. Some rooms at PrimeBiz Hotel Cikarang include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
    The hotel also offers bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and towels in some select rooms.


    Dining and things to do

    Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at PrimeBiz Hotel Cikarang. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. PrimeBiz Hotel Cikarang caters to its guests varied dietary restrictions with cuisine types such as halal available.
    Never let a day go wasted when you're at PrimeBiz Hotel Cikarang with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage and spa. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


    Reasons to stay here

    This hotel beats 86% of accommodations in the city on value for money.
    Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 93% of the city's accommodation.
    It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Cikarang.

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    Amenities and facilities
    Excellent
    Facilities

    8.2

    Most talked about facilities

    Housekeeping

    17 mentions

    Breakfast

    8 mentions

    Swimming Pool

    5 mentions

    Food & Dining

    1 mention

    Languages spoken

    • English
    • Indonesian
    • Japanese

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Garden
    • Massage
    • Pool with view
    • Spa
    • Swimming pool [indoor]
    • Swimming pool [outdoor]

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • BBQ facilities
    • Breakfast [free]
    • Coffee shop
    • Restaurant [halal]
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Food delivery
    • Grooming service
    • Heating in public area
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoking area
    • Terrace

    For the kids

    • Kids meal

    Access

    • CCTV in common areas
    • CCTV outside property
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Rental car
    • Shuttle service
    • Taxi service

    Available in all rooms

    • Air conditioning
    • Alarm clock
    • Balcony/terrace
    • Blackout curtains
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Free welcome drink
    • Hair dryer
    • In-room safe box
    • Internet access – LAN
    • Internet access – wireless
    • Ironing facilities
    • LAN Internet in room [free]
    • Laptop safe box
    • Microwave
    • Mini bar
    • Non-smoking
    • Private bathroom
    • Refrigerator
    • Satellite/cable channels
    • Shower
    • Slippers
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Wi-Fi [charges apply]
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Asian
    • Continental
    • Halal
    • Buffet
    Restaurants on site

    Arumanis Cafe & Resto

    • Cuisine: Asian, Chinese, European
    • Menu: Buffet, A-la-carte
    Location
    Jl Raya Cikarang Cibarusah No. 18 Pasirsari - Cikarang selatan, Deltamas, Cikarang, Indonesia, 17530
    Excellent
    Location

    8.4

    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-1 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 2 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee600000 IDR
    • Distance from city center17.5 km

    Extras

    • Breakfast charge (unless included in room price)100000 IDR

    The property

    • Number of floors12
    • Number of restaurants1
    • Number of rooms 192
    • Year property opened2014
    • Most recent renovation2018

    Reviews of PrimeBiz Hotel Cikarang from real guests

    Provided by verified guests of Agoda
    8.5
    /
    10
    Cleanliness8.6
    Facilities8.2
    Location8.4
    Room comfort and quality7.9
    Service8.7
    Value for money8.9
    High score for Cikarang
    Rating
    9+ Exceptional (252)
    8-9 Excellent (90)
    7-8 Very Good (134)
    6-7 Good (28)
    <6 Below Expectation (52)
    Time of the year
    Mar - May (138)
    Jun - Aug (165)
    Sep - Nov (123)
    Dec - Feb (130)
    All guests (1,681)
    All room types
    All languages

    Show reviews that mention 

    Showing 556 verified guest comments
    12345
    10.0
    Exceptional
    Abdullah from Indonesia
    Solo traveler
    Superior
    Stayed 1 night in October 2019

    Best budget hotell”

    Best budget hotel as far as I know.. Love it....will be back every year. My first time but I have a great experience ... The staffs are really friendly and helpful. That's hospitality service should be.....

    Reviewed October 26, 2019

    See room deals

    Dear Mr. Abdullah, Thank you for taking time to review our hotel, your comments are very much valued. We appreciate your comments regarding our hotel product and services. Our staff are trained to provide only the best in customer service and we are commit to making your business ours. Thank you for staying with us and we look forward another chance to serve you. Best Regards, Rurry Adriawan Hotel Manager

    Responded November 05, 2019
    PrimeBiz Hotel Cikarang
    9.6
    Exceptional
    abdulhamid from Saudi Arabia
    Couple
    Superior
    Stayed 1 night in March 2019

    a Lovely Great Surprise..”

    Iam on the habit of staying in a hotel for a day or two then move to another hotel,,i did the same with this hotel>n I ended staying on this hotel, till the day i left on the 30th of March.I loved my stay n I loved the food n the staff, Luqman, Reynolds,Rasmia..etc..They all were Great, lovely, the restaurant staff n the House Keeping staff..

    Reviewed April 01, 2019

    See room deals

    Dear Mr. Abdulhamid, Thank you for taking time to review our hotel, your comments are very much valued. We appreciate your comments regarding our hotel product and services. Our staff are trained to provide only the best in customer service and we are commit to making your business ours. Thank you for staying with us and we look forward another chance to serve you. Best Regards, Rurry Adriawan Hotel Manager

    Responded July 05, 2019
    PrimeBiz Hotel Cikarang
    10.0
    Exceptional
    Lianto from Indonesia
    Couple
    Superior
    Stayed 2 nights in January 2022

    with family”

    Good hospitality, clean, good service and more power for PrimeBis Hotel Cikarang

    Reviewed January 19, 2022

    See room deals

    Dear Mr. Lianto, Thank you for taking time to review our hotel, your comments are very much valued. We appreciate your comments regarding our hotel product and services. Thank you for staying with us and we look forward another chance to serve you. Regards, Soheri Kurnawan Front Office Manager

    Responded January 24, 2022
    PrimeBiz Hotel Cikarang
    10.0
    Exceptional
    Hetrin from Indonesia
    Solo traveler
    Superior
    Stayed 1 night in August 2019

    Fast check in process, would be back again and recommended to my friends”

    I can ask the staff to keep my luggage while I'm having meeting with my client when the day check out. Thank you

    Reviewed August 03, 2019

    See room deals

    Dear Mr/Mrs. Hetrin, Thank you for taking time to review our hotel, your comments are very much valued. We appreciate your comments regarding our hotel product and services. Our staff are trained to provide only the best in customer service and we are commit to making your business ours. Thank you for staying with us and we look forward another chance to serve you. Best Regards, Rurry Adriawan Hotel Manager

    Responded August 08, 2019
    PrimeBiz Hotel Cikarang
    10.0
    Exceptional
    putrii from Indonesia
    Couple
    Superior
    Stayed 1 night in June 2021

    Best recommend ”

    Gak perlu lagi kayaknya dijelasin, mulai dari kebersihan, staf, pelayanan, dan handdle complaint yang bagus. thank you for being my holiday friend

    Reviewed June 21, 2021

    See room deals

    10.0
    Exceptional
    corry from Indonesia
    Couple
    Superior
    Stayed 1 night in October 2019

    good hotel”

    staff were attentive to need, location suitable espesially and room is clean

    Reviewed October 30, 2019

    See room deals

    Dear Mrs. Corry, Thank you for taking time to review our hotel, your comments are very much valued. We appreciate your comments regarding our hotel product and services. Our staff are trained to provide only the best in customer service and we are commit to making your business ours. Thank you for staying with us and we look forward another chance to serve you. Best Regards, Rurry Adriawan Hotel Manager

    Responded November 05, 2019
    PrimeBiz Hotel Cikarang
    10.0
    Exceptional
    Lianna from Indonesia
    Business traveler
    Superior
    Stayed 3 nights in November 2020

    Good place to stay”

    I rate 5 for this hotel. Everything perfect for me

    Reviewed November 23, 2020

    See room deals

    10.0
    Exceptional
    Caecilia from Indonesia
    Solo traveler
    Superior
    Stayed 1 night in July 2019

    Exceptional”

    Good for the price and the locations ... so easy for us to reach the hotel

    Reviewed July 19, 2019

    See room deals

    Dear Mrs. Caecilia, Thank you for taking time to review our hotel, your comments are very much valued. We appreciate your comments regarding our hotel product and services. Our staff are trained to provide only the best in customer service and we are commit to making your business ours. Thank you for staying with us and we look forward another chance to serve you. Best Regards, Rurry Adriawan Hotel Manager

    Responded July 22, 2019
    PrimeBiz Hotel Cikarang
    10.0
    Exceptional
    Fauziah from Indonesia
    Solo traveler
    Deluxe Room
    Stayed 1 night in April 2022

    best place for staycation”

    service dan fasilitas sangat memudahkan pengunjung

    Reviewed May 04, 2022

    See room deals

    10.0
    Exceptional
    djiu from Indonesia
    Business traveler
    Superior
    Stayed 1 night in June 2020

    menyenangkan”

    cek in n cek out sangat cepat , staff ramah dalam pelayanan , kamar cukuo luas n bersih.

    Reviewed June 27, 2020

    See room deals

    10.0
    Exceptional
    Avaf from Indonesia
    Couple
    Superior
    Stayed 1 night in May 2022

    Exceptional”

    Kamar bagus,bersih,check in jam 12 malam karna capek perjalanan. Kasur empuk ac dingin bikin nyenyak tdr

    Reviewed May 26, 2022

    See room deals

    10.0
    Exceptional
    Fenny from Indonesia
    Business traveler
    Superior
    Stayed 1 night in January 2019

    Great Location...”

    Great Location... always booked this hotel

    Reviewed January 28, 2019

    See room deals

    Dear Mrs. Fenny, Thank you for taking time to review our hotel, your comments are very much valued. We appreciate your comments regarding our hotel product and services.Our staff are trained to provide only the best in customer service and we are commit to making your business ours. Thank you for staying with us and we look forward another chance to serve you. Best Regards, Rurry Adriawan Hotel Manager

    Responded February 04, 2019
    PrimeBiz Hotel Cikarang
    10.0
    Exceptional
    Siti from Indonesia
    Couple
    Superior
    Stayed 1 night in October 2019

    Pilihan terbaik”

    Hotelnya gampang dicari,nyaman,kasur enak,ada hair dryer. Memorable bgt with someone wrong

    Reviewed April 12, 2022

    See room deals

    10.0
    Exceptional
    Yogi
    Family with young children
    Deluxe Room
    Stayed 1 night in April 2019

    Perfect ”

    No complaints, everything is perfect

    Reviewed May 01, 2019

    See room deals

    Thank you for taking time to review our hotel, your comments are very much valued. We appreciate your comments regarding our hotel product and services. Our staff are trained to provide only the best in customer service and we are commit to making your business ours. Thank you for staying with us and we look forward another chance to serve you. best regard Rurry Adriawan Hotel Manager

    Responded May 13, 2019
    PrimeBiz Hotel Cikarang
    10.0
    Exceptional
    Suhastomo from Indonesia
    Couple
    Deluxe Room
    Stayed 1 night in November 2021

    Good n Cheap”

    Good for budget hotel.. Recommended hotel.

    Reviewed March 07, 2022

    See room deals

    9.2
    Exceptional
    WIELLY from Indonesia
    Family with young children
    Superior
    Stayed 2 nights in August 2019

    we stayed for 2 days, the hotel was very clean and the staff was very friendly.”

    the price of the room is very competitive and has a clean swimming pool. Very recommended hotel in Cikarang.

    Reviewed August 05, 2019

    See room deals

    Dear Mr. Wielly, Thank you for taking time to review our hotel, your comments are very much valued. We appreciate your comments regarding our hotel product and services. Our staff are trained to provide only the best in customer service and we are commit to making your business ours. Thank you for staying with us and we look forward another chance to serve you. Best Regards, Rurry Adriawan Hotel Manager

    Responded August 08, 2019
    PrimeBiz Hotel Cikarang
    10.0
    Exceptional
    Andri from Indonesia
    Family with young children
    Superior
    Stayed 1 night in May 2022

    The Best”

    Semuanya Muantaf

    Reviewed June 09, 2022

    See room deals

    10.0
    Exceptional
    NATALIA from Indonesia
    Solo traveler
    Superior
    Stayed 2 nights in August 2020

    recommended”

    been there few times for staycation. thanks

    Reviewed September 02, 2020

    See room deals

    9.6
    Exceptional
    erna from Indonesia
    Solo traveler
    Superior
    Stayed 1 night in December 2019

    Exceptional”

    It such a great experience to stay at here, easy to mobile. Tasty and various kind of breakfast. Affordable

    Reviewed March 19, 2020

    See room deals

    9.2
    Exceptional
    Melati from Indonesia
    Couple
    Superior
    Stayed 1 night in January 2020

    Just tiny flaws”

    At breakfast buffet, why can't they refill the butter? When I asked one of the waiter, he looked at the butter plate on the buffet table n just said "abis bu" .... as if he's not gonna refill it. I mean, the butter are packed, I don't see why can't the butter plate be refilled for the buffet?

    Reviewed January 13, 2020

    See room deals

    Dear Mrs. Melati, Thank you for taking time to review our hotel, your comments are very much valued. We appreciate your comments regarding our hotel product and services. I do apologizes for the inconvenience you encountered during stay. I assure you that I will be looking into each point that you have made. Our staff are trained to provide only the best in customer service and we are commit to making your business ours. Thank you for staying with us and we look forward another chance to serve you. Best Regards, Rurry Adriawan Hotel Manager

    Responded January 21, 2020
    PrimeBiz Hotel Cikarang
    12345
    This is a popular property. Don't miss out!

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