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Kimpton Margot Sydney
Kimpton Margot Sydney
Kimpton Margot Sydney
Kimpton Margot Sydney
Kimpton Margot Sydney
Kimpton Margot Sydney
Kimpton Margot Sydney

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9.1

Exceptional

1,052 reviews

1,052 reviews

Housekeeping31
Breakfast18
Swimming Pool6
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
HSBC Building

80 m

Map World Shop

100 m

Metro Theatre

120 m

Mission Room Escape Sydney

140 m

Event Cinemas - George Street

150 m

Popular landmarks
Queen Victoria Building (QVB)

360 m

Darling Harbour

630 m

Sea Life Sydney Aquarium

780 m

Royal Botanic Garden Sydney

1.4 km

The Rocks

1.8 km

Closest landmarks
Consulate General of Greece

100 m

Sydney Premier Medical & Health Centre

140 m

Belgian Consulate

230 m

Sydney Town Hall

250 m

Paddy Pallin

260 m

Newly built in 2022

Kimpton Margot Sydney

339 Pitt Street, Sydney CBD, Sydney, Australia, 2000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Sydney CBD, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sydney Opera House. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Sparkling clean

Located in heart of Sydney

Check-in [24-hour]

Airport transfer

Excellent breakfast

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Pets allowed

Free Wi-Fi in all rooms!

Check-in/out [express]

Fitness center

Swimming pool [outdoor]

Luggage storage

Game room

This property is in high demand!

3 travelers have booked today.

Value for money8.7
Distance to city center0 Km
Location rating9.4
Nearest airportSydney Airport (SYD)
Distance to airport7.8 km

Rooms available at Kimpton Margot Sydney

1 King Bed Suite
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Corner Suite
...
  • Room size: 74 m²/797 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Margot Suite
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
1 King Bed Essential
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Mackey Suite
...
  • Room size: 58 m²/624 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Hammond Suite
...
  • Room size: 160 m²/1722 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Essential Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Budden Suite
...
  • Room size: 70 m²/753 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
1 King Bed Premium Room
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
1 King Bed Accessible Roll In Shower
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Kimpton Margot Sydney have a hot tub?

Primus Hotel Sydney does not have a hot tub.

What time is check-in and check-out at Kimpton Margot Sydney?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Is breakfast offered at Kimpton Margot Sydney?

Start your mornings right, with the à la carte and continental breakfast options offered at Kimpton Margot Sydney. Adults can enjoy breakfast offered with an additional charge of 40 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Kimpton Margot Sydney?

Kimpton Margot Sydney features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Kimpton Margot Sydney?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Kimpton Margot Sydney. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Kimpton Margot Sydney?

On-site venues and convenient event services make Kimpton Margot Sydney an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 290 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Kimpton Margot Sydney?

Kimpton Margot Sydney does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Kimpton Margot Sydney?

Town Hall Railway Station is the closest train, metro, or bus station, about 160 m away from Kimpton Margot Sydney.

What restaurants are nearby Kimpton Margot Sydney?

Restaurants including The Wilmot, Edinburgh Castle and KOZY Korean Barbecue are popular in Kimpton Margot Sydney’s neighborhood which is known as Sydney CBD.

What popular shopping places are close to Kimpton Margot Sydney?

Shopping options in Kimpton Margot Sydney’s Sydney CBD neighborhood include Queen Victoria Building (QVB), Australian Opal Cutters and Paddy Pallin.

What are popular attractions near Kimpton Margot Sydney?

Kimpton Margot Sydney’s location in the Sydney CBD neighborhood makes it close to famous attractions including Royal Botanic Garden Sydney, The Opera House to the Botanic Gardens Walk and Sydney Tower Eye Observation Deck.

What popular natural sightseeing spots are close to Kimpton Margot Sydney?

Kimpton Margot Sydney’s nearby natural sights include Wollimi Pine and Farm Cove located in the same Sydney CBD area.

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Explore the neighborhood

What people love about Kimpton Margot Sydney

  • 8.4

    Excellent
    Location

    "The location is good - close to shopping, the train, and a reasonable walk to most sites."

    Ginger

    |

    September 22, 2022

  • 10

    Exceptional

    "Good service, King Premium Room comes with bathtub of a good size and is amazing."

    hung

    |

    August 30, 2022

  • 10

    Exceptional

    "The Grandeur of this hotel is exceptional."

    Raea

    |

    March 28, 2022

Overall rating:

9.1

Exceptional
796 reviews
Cleanliness
9.3
Facilities
8.8
Location
9.4
Read all reviews >
What travelers say they love:
The location was excellent as we are at the central business...
Aathithan from Malaysia
Business traveler
More about Kimpton Margot Sydney

More about Kimpton Margot Sydney

Kimpton Margot Sydney

Kimpton Margot Sydney is the perfect choice for travelers who want to take in the sights and sounds of Sydney. Experience an urban escape in Sydney with a stay at Kimpton Margot Sydney, with its exceptional location right in the city center. Kimpton Margot Sydney puts numerous activities at your fingertips, with its convenient location just 2.1 km from the Sydney Opera House.
Kimpton Margot Sydney provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. The hotel provides front desk services such as concierge service, express check-in or check-out and luggage storage for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Kimpton Margot Sydney. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Kimpton Margot Sydney lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing yoga room at Kimpton Margot Sydney.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. An afternoon of browsing the works at The Rocks located 1.7 km away can familiarize you with the local art scene.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Breakfast

18 mentions

Swimming Pool

13 mentions

Housekeeping

11 mentions

Food & Dining

4 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Malay
  • Nepali
  • Polish
  • Portuguese
  • Spanish
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • On-site entertainment
  • Pool facilities
  • Swimming pool [outdoor]
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids meal

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet facilities
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Available in all rooms

  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Satellite/cable channels
Food and dining
Breakfast options
  • Full English/Irish
Restaurants on site

The Wilmot

  • Cuisine: International, Local
  • Menu: Buffet
Location
339 Pitt Street, Sydney CBD, Sydney, Australia, 2000
Exceptional
Location

9.4

Airports

  • Sydney Airport (SYD)
    7.8 km
  • Bankstown Airport (BWU)
    20.4 km

Public transportation

  • Town Hall Railway Station
    170 m
  • Museum Railway Station
    270 m

Hospital or clinic

  • Sydney Premier Medical & Health Centre
    140 m

Shopping

  • Queen Victoria Building (QVB)
    360 m

Convenience store

  • 7 Eleven
    60 m

Cash withdrawal

  • ATM
    60 m
What's nearby

Popular landmarks

  • Queen Victoria Building (QVB)
    360 m
  • Darling Harbour
    630 m
  • Sea Life Sydney Aquarium
    780 m
  • Royal Botanic Garden Sydney
    1.4 km
  • The Rocks
    1.8 km
  • The Opera House to the Botanic Gardens Walk
    1.9 km
  • Sydney Opera House
    2.1 km
  • Sydney Harbour Bridge
    2.5 km
  • Bondi Beach
    6.4 km
  • Manly Beach
    11.3 km

Nearby landmarks

  • HSBC Building
    80 m
  • Consulate General of Greece
    100 m
  • Map World Shop
    100 m
  • Metro Theatre
    120 m
  • Sydney Premier Medical & Health Centre
    140 m
  • Mission Room Escape Sydney
    140 m
  • Event Cinemas - George Street
    150 m
  • Town Hall Railway Station
    170 m
  • St Andrew’s Cathedral
    170 m
  • Woolworths Town Hall
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee150 AUD
  • Distance from city center0 Km

Extras

  • Breakfast charge (unless included in room price)40 AUD

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 172
  • Room voltage240
  • Year property opened2022
  • Most recent renovation2022
Property announcements

There are intermittent construction works occurring on the building adjacent to Primus Hotel Sydney. Kindly contact the property for more details.

Reviews of Kimpton Margot Sydney from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.3
Facilities8.8
Location9.4
Service9.2
Value for money8.7
High score for Sydney
Rating
9+ Exceptional (186)
8-9 Excellent (54)
7-8 Very Good (36)
6-7 Good (7)
<6 Below Expectation (15)
Time of the year
Mar - May (49)
Jun - Aug (79)
Sep - Nov (73)
Dec - Feb (97)
All guests (796)
All room types
All languages

Show reviews that mention 

Showing 298 verified guest comments
12345
10.0
Exceptional
jing from Australia
Solo traveler
Stayed 2 nights in January 2020

Exceed my expectation”

Primus is the best hotel stay experience in 2019 for me. I rushed to the country bus from Canberra to Sydney after work on Friday. The relaxation and welcoming started since you reached the front door. The staff would try their best to respond to my inquiries. The room is excellent, clean, calm, and fresh. I felt super relaxed after staying two nights in Primus. I had experienced most of the hotels in CBD Sydney, and this is the best one in all the details. Highly recommended. The only downside is the rooftop swimming pool, but it is hard to maintain anyway, particularly during the bushfire season of Australia.

Reviewed January 28, 2020

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Dear Jing, Thank you! It is always great to receive feedback from our guests as we strive to provide you with unique and memorable experiences. Our team at Primus Hotel Sydney pride themselves in the level of service they provide to our guests. I can see the small little touches of service have certainly delighted your stay with us. We would like to thank you for recognising this. We do hope to welcome you back with us again in the not too distant future. Warm regards, Connie Ho Assistant Front Office Man

Responded January 31, 2020
Kimpton Margot Sydney
10.0
Exceptional
Hidy from Hong Kong SAR, China
Family with teens
Stayed 2 nights in August 2019

good service”

i remember i first day go there. One of staff help me to solve problem(borrow the electric plug)and introduce some sydney nice place to me. Moreover all the staffs very nice(counter staff, stand up entrance staff, clean the room staff and help me to add bed staff). The room is very clean and beautiful. Next time i go to Sydney, i will book this hotel once again. And i will recommend my friend go there. Thank very much all the Primus Hotel Sydney staff.

Reviewed August 25, 2019

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Dear Hidy, Thank you for taking the time to share your thoughts regarding your recent experience at the Primus Hotel Sydney. We certainly take pride in offering five star service and facilities to our guest and your feedback demonstrates that our continuous efforts have been recognised. We look forward to welcoming you back next time you travel to Sydney. Warm regards, Connie Ho Assistant Front Office Manager

Responded August 26, 2019
Kimpton Margot Sydney
10.0
Exceptional
Nicole from Australia
Solo traveler
Stayed 3 nights in March 2020

Amazing service”

Such a beautiful hotel located right in the heart of the city, rooms are spacious and clean. The rooftop bar is a great place to relax with a cocktail. The staff at Primus hotel are like none other that I have ever experienced. They went above and beyond the whole stay and always had a smile on their faces, nothing was ever too much for them. I would highly recommend this hotel to any kind of traveller.

Reviewed March 20, 2020

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Dear Nicole, Thank you! It is always great to receive feedback from our guests as we strive to provide you with unique and memorable experiences. Our team at Primus Hotel Sydney pride themselves in the level of service they provide to our guests. I can see the small little touches of service have certainly delighted your stay with us. We would like to thank you for recognizing this. We do hope to welcome you back with us again in the not too distant future. Warm regards, Connie Ho Assistant front Office Manager

Responded July 19, 2020
Kimpton Margot Sydney
10.0
Exceptional
YU-HSIN
Couple
Stayed 2 nights in February 2019

Service is great”

Ppl there are so nice... they deliver plates to our room and store my ice cream and get them to me when I requested( they don’t have freezer in the room just cooler.) although the it’s a old hotel but it’s clean... there are construction so we have to detour on the day we check in... accosts the hotel there’s major construction at the moment... building tomorrow’s Sydney.

Reviewed February 27, 2019

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10.0
Exceptional
Vanessa from Australia
Group
Stayed 2 nights in February 2020

Beautiful hotel in the heart of Sydney CBD”

Recently spent a couple of nights at the Primus and absolutely loved it. The location is excellent and the staff were amazing. The rooms are well appointment and with enough space for your needs. My only comment would be the rooftop bar is very busy with people who have just come for drinks and are not guests so make sure to book a table if you are planning to enjoy a couple of drinks there during your stay specially on a Friday night with it been flocked by surrounding office workers, it was nearly impossible to get a drink... otherwise everything was great. Vanessa

Reviewed April 03, 2020

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Dear Vanesaa, Thank you for taking the time to share your thoughts regarding your recent experience at the Primus Hotel Sydney. We certainly take pride in offering five star service and facilities to our guest and your feedback demonstrates that our continuous efforts have been recognised. We look forward to welcoming you back next time when you travel to Sydney. Warm regards, Connie Ho Assistant front Office Manager

Responded July 19, 2020
Kimpton Margot Sydney
10.0
Exceptional
Tse from Hong Kong SAR, China
Couple
Stayed 2 nights in March 2020

Excellent service, well located”

The location of the hotel is very convenient, just 2 minutes from town hall stn. The room is super clean and cozy. Not those futuristic type but a really cozy one. The service from the team made our stay even more enjoyable. Will surely choose Primus again when visiting the city.

Reviewed March 08, 2020

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Dear Tse, Thank you! It is always great to receive feedback from our guests as we strive to provide you with unique and memorable experiences. Our team at Primus Hotel Sydney pride themselves in the level of service they provide to our guests. I can see the small little touches of service have certainly delighted your stay with us. We would like to thank you for recognising this. We do hope to welcome you back with us again in the not too distant future. Warm regards, Connie Ho Assistant Front Office Manager

Responded March 12, 2020
Kimpton Margot Sydney
10.0
Exceptional
Abbie from Australia
Couple
Stayed 1 night in August 2020

Beautiful Suite”

Excellent service. Upgraded from Deluxe Suite to Executive suite. Spotlessly clean and wonderfully lush decor.. we liked the deco feel. Breakfast (in room) good value and okay but not great. Otherwise everything was perfect. Would highly recommend Hotel Primus, especially if your budget extends to a suite.

Reviewed August 09, 2020

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Dear Abbie, Thank you for taking the time to share your thoughts regarding your recent experience at the Primus Hotel Sydney. We certainly take pride in offering five star service and facilities to our guest and your feedback demonstrates that our continuous efforts have been recognized. I will share this valuable feedback regarding to our in room dining with our food and beverage team so we could continue to improve our service and offerings. We look forward to welcoming you back next time when you travel to Sydney. Warm regards, Connie Ho Assistant Front Office Manager

Responded August 10, 2020
Kimpton Margot Sydney
10.0
Exceptional
Karl from Sweden
Solo traveler
Stayed 2 nights in February 2020

Exceptional”

Totally amazing staff! They surprised me with a birthday cake! This how you like it to be! They extended my check out time with a smile. They did everything to make you feel comfortable. A classy old school hotel with lot of history and charm with a concierge welcoming you each and every time!

Reviewed February 05, 2020

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Dear Karl, Thank you! It is always great to receive feedback from our guests as we strive to provide you with unique and memorable experiences. Our team at Primus Hotel Sydney pride themselves in the level of service they provide to our guests. I can see the small little touches of service have certainly delighted your stay with us. We would like to thank you for recognising this. We do hope to welcome you back with us again in the not too distant future. Warm regards, Connie Ho Assistant Front Office Manager

Responded February 06, 2020
Kimpton Margot Sydney
10.0
Exceptional
Dawn from Australia
Group
Stayed 2 nights in March 2020

Awesome Hotel with even better staff. ”

Wow, wow, wow... this hotel was an absolute pleasure to stay in. Gorgeous decor, spacious rooms. Little touches and very lovely staff. Breakfast was delicious and lots of options... 5-10 minute walk to everything we wanted to do.. The Rocks, Darling Harbour and also public transport if needed. The concierge (Buster) went above and beyond to help us with our luggage and saved us a lot of time. Would definitely stay here again.

Reviewed March 16, 2020

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Dear Dawn, What a delight to receive your wonderful review! At Primus Hotel Sydney, we regard service as a key pillar of our core values. This is why we train our associates to ‘Frame the Moment’ in every interaction they have with guests. I will pass on your wonderful feedback to buster,Your excellent comment has been shared with him and celebrated with the team. Thank you once again for your comments and we look forward to welcoming you back to Primus Hotel Sydney in the future. Warm regards, Connie Ho Assistant Front Office Manager

Responded March 16, 2020
Kimpton Margot Sydney
10.0
Exceptional
Kimberly from United States
Group
Stayed 5 nights in December 2019

Amazing staff with exceptional service!”

Room was spacious and offered plenty of comfort. Location was perfect since close to everything. Hop in and hop off less than one block too. Staff and service was the best I have ever encountered!

Reviewed January 03, 2020

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Dear Kimberly, Thank you! It is always great to receive feedback from our guests as we strive to provide you with unique and memorable experiences. Our team at Primus Hotel Sydney pride themselves in the level of service they provide to our guests. I can see the small little touches of service have certainly delighted your stay with us. We would like to thank you for recognising this. We do hope to welcome you back with us again in the not too distant future. Warm regards, Connie Ho Assistant Front Office Manager

Responded January 09, 2020
Kimpton Margot Sydney
10.0
Exceptional
Jason from Hong Kong SAR, China
Couple
Stayed 3 nights in September 2019

Exceptional staff service”

The Primus Hotel is an old style hotel with large rooms and high ceilings. The breakfast buffet is quite limited but is fine for what it is. What most impressed me about the hotel was the staff service. From arriving at the hotel to checking out the staff were extremely friendly and professional. Even when being taken to our room the staff member pointed out interesting parts of the hotel and its history. Overall a great stay.

Reviewed September 12, 2019

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Dear Jason, I would like to thank you for kindly taking the time to post your lovely feedback, following your stay with us at Primus Hotel Sydney. We are thrilled that your recent visit was a memorable one. I’m delighted to read that you loved the design of the hotel and its room. It was brought back to life by Woods Bagot with a theme centred around one of our values which is “Looking back to look forward”. It housed the Sydney Metropolitan Water Sewerage and Drainage. Thank you for such a great review. It was wonderful to read that you enjoyed your stay. Come back and visit us soon. Warm regards, Connie Ho Assistant Front Office Manager

Responded September 21, 2019
Kimpton Margot Sydney
10.0
Exceptional
Christina from Australia
Couple
Stayed 3 nights in August 2019

Great Location and Value for money”

The room we had was spacious, clean and the hotel amenities and toiletries were fantastic Staff are always willing to help and courteous Location is perfect, walking distance to city centre, china town and paddys market. no complaint and will definitely be back

Reviewed September 06, 2019

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Dear Christina, Thank you for taking the time to share your thoughts regarding your recent experience at the Primus Hotel Sydney. We certainly take pride in offering five star service and facilities to our guest and your feedback demonstrates that our continuous efforts have been recognized. We look forward to welcoming you back next time you travel to Sydney. Warm regards, Connie Ho Assistant Front Office Manager

Responded September 10, 2019
Kimpton Margot Sydney
10.0
Exceptional
Edmond
Solo traveler
Stayed 1 night in October 2019

Pleasant stay”

I have stayed in this hotel more than 4 times always feel very welcome from Concierge to room attendants on the floor. I was a bit early upon check in, the last who check me in said she recognize me as frequent guest, don't worry we will try to find a room for me and she did. Spacious room size as well as the bathroom, compare to any Sydney hotels. I had a great stay and definitely will come back and recommend.

Reviewed October 29, 2019

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Dear Edmond, Thank you for your kind comments and for taking the time to share your memorable experience with us. It is extremely rewarding to read your lovely review of Primus Hotel Sydney as we work very had to ensure all our guests receive warm and attentive service. We look forward to having you back with us again soon at Primus Hotel Sydney. Warm Regards, Connie Ho Assistant Front Office Manager

Responded November 01, 2019
Kimpton Margot Sydney
10.0
Exceptional
Brent from Australia
Couple
Stayed 2 nights in February 2020

The perfect weekend getaway”

Stayed over the weekend with a friend. Great location, walking distance from all the shops, restaurants and cafes. We were surprised about how good the facilities were, the rooftop bar was amazing and the bedrooms were spacious and beautifully decorated. The staff were accommodating and the food and drinks were delicious. Will definitely come back or recommend.

Reviewed March 07, 2020

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Dear Brent, Thank you for taking the time to share your thoughts regarding your recent experience at the Primus Hotel Sydney. We certainly take pride in offering five star service and facilities to our guest and your feedback demonstrates that our continuous efforts have been recognised. We look forward to welcoming you back next time when you travel to Sydney. Warm regards, Connie Ho Assistant Front Office Manager

Responded March 07, 2020
Kimpton Margot Sydney
10.0
Exceptional
Marcus from Sweden
Group
Stayed 4 nights in June 2019

Best customer service I ever had”

Didn’t matter what, they always found a way to help you, and they always remembered who you where and your name, that’s a good feeling. Because you always felt welcomed by them. And the room was way better than I thought it would! I really recommend this hotel if you want the best!

Reviewed June 20, 2019

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Dear Marcus, Thank you for your kind comments. I do very much enjoy reading about the experiences our guests have here at Primus Hotel Sydney. All Associates at Primus Hotel Sydney pride themselves in the level of service they provide to our guests. It is wonderful to know that the little touches when it comes to the service is what was enjoyed the most. I do thank you bringing this to my attention. It does seem that you have a very good eye for detail in that you noticed our little touches. To me, these are the things that really ensure Primus Hotel Sydney shines. It is wonderful that you received the high standard of service we aim to provide to each and every guest and I do look forward to having you stay with us again soon. Warm regards, Connie Ho Kind regards,

Responded July 03, 2019
Kimpton Margot Sydney
9.6
Exceptional
fock from Malaysia
Couple
Stayed 2 nights in June 2019

Absolute bliss with nothing to fault ”

5star staff! From the responsive reply to query during booking, accommodating our earlier check in after a red eye flight, little surprises in the room, superb staff (esp the reception staff and concierge who are ever so delightful, ever so willing to go the extra mile to ensure our stay a comfort. Also witnessed a less than normal event of this man holding a huge bag of laundry asking for closest laundromat and they were so kind to assist him with no judgement + provided a map), clean spacious room right smack in the city (for a quick stay, we didn’t require any view). Did not intend or used common facilities so can’t rate that.

Reviewed July 20, 2019

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Dear Fock, Thank you! It is always great to receive feedback from our guests as we strive to provide you with unique and memorable experiences. Our team at Primus Hotel Sydney pride themselves in the level of service they provide to our guests. I can see the small little touches of service have certainly delighted your stay with us. We would like to thank you for recognising this and I will share this valuable feedback to my team. . We do hope to welcome you back with us again in the not too distant future. Warm regards, Connie Ho Assistant Front Office Manager

Responded July 30, 2019
Kimpton Margot Sydney
9.6
Exceptional
Jacqui from Australia
Group
Stayed 1 night in February 2019

Everything you need with extra comfort ”

All staff very friendly and helpful, check in easy and rooms bigger than the average size. All amenities were excellent with extra touches that made all the difference. We ate across the road in a pub, food was good a reasonable priced. We had the buffet breakfast which was excellent and food fresh and made to order if you want and you can choose your coffee without extra charge, good value for money and all in the heart of the 𝑪𝑩𝑫 and near attractions. Would certainly use this hotel again, service knocks spots of some other hotels in the area.

Reviewed February 25, 2019

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10.0
Exceptional
Ally
Couple
Stayed 2 nights in June 2019

AMAZING!! Staff, room and location perfect”

Entry to the hotel was grand. Marble everywhere. Service was impeccable! From the door staff to front desk to housekeeping all staff were highly professional. Room itself was massive, and the bathroom was stunning. Would HIGHLY recommend. Also buffet breakfast for an extra $25 was great value

Reviewed June 11, 2019

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Dear Ally, I would like to thank you for kindly taking the time to post your lovely feedback, following your stay with us at Primus Hotel Sydney. We are thrilled that your recent visit was a memorable one. We certainly take pride in offering five star service and facilities to our guest and your feedback demonstrates that our continuous efforts have been recognised Thank you for such a great review. It was wonderful to read that you enjoyed your stay. We do hope to welcome you back with us again in the not too distant future. Kind regards, Connie Ho Assistant Front Office Manager

Responded July 03, 2019
Kimpton Margot Sydney
10.0
Exceptional
jackson from Australia
Couple
Stayed 1 night in January 2019

Beautiful hotel ”

Great location, and absolutely beautiful inside. Big spacious rooms and bathrooms. Service by staff was impeccable. Buffet breakfast at the hotels restaurant The Wilmot was great and super well priced at $29 (price at check in, would be $35 if you turned up in the morning).

Reviewed January 06, 2019

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9.6
Exceptional
Nardia from Australia
Couple
Stayed 1 night in March 2021

Primus keeps on delivering”

i’ve stayed the Primus many times before. Consistently great service and friendly staff. Excellent rooms, this one - an executive suite was exceptional. Very clean, enormous bathroom and second toilets, living area and a large dining room table. The room was spotless and stocked with Appelles toiletries. You can’t beat this location and that foyer never ceases to amaze. I guess that’s why i keep coming back. Thank you Primus Hotel for a wonderful stay.

Reviewed March 23, 2021

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