Promenade Hotel Kota Kinabalu
Promenade Hotel Kota Kinabalu
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"Very comfortable stay."

Vanitha

|

May 4, 2018

Bed Promenade Hotel Kota Kinabalu
Bed
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Lobby Promenade Hotel Kota Kinabalu
Lobby
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Swimming pool [outdoor] Promenade Hotel Kota Kinabalu
Swimming pool [outdoor]
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Swimming pool [outdoor] Promenade Hotel Kota Kinabalu
Swimming pool [outdoor]
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See map Promenade Hotel Kota Kinabalu
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Excellent
Location
8.4
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What guests are saying:
Very near to main attractions and variety of breakfast. Recommended!
NAWAL from Malaysia
Family with teens
Its a pleasant stay with my parents and this hotel very near to main attractions and city.
NAWAL from Malaysia
Family with teens
The price a bit expensive
Adrian
Group
not satisfactory but can be improved for the comfort of visitors who come stay in this hotel
Izwan
Family with young children
I will keep coming back here
Mohd from Malaysia
Business traveler
We stayed at Club floor hence pretty organized and check in and out is seamless. We walked in and been handed over just a form to sign in..
Mohd from Malaysia
Business traveler
Keep up the good work
THANALETCHUMI from Malaysia
Business traveler
Speedy check in & out. Generous complimentary fruits plates. Room is comfortable but too cold at night
Naaimah from Malaysia
Business traveler
Please u all sediakan colgate
mazliana
Couple
Hotel is nice, room is clean, good location. I book 2 deluxe room but last is free upgrade to junior suite. Bigger room and air-cone is very cold. Breakfast is nice. location is good. Will come again.
chan from Malaysia
Group

Promenade Hotel Kota Kinabalu

Excellent location
- Inside city center
- What's nearby?
Very good
From 4236 reviewsSee what guests said
7.7
/
10
Very good value for money
7.6
Recommended by 90% of guests
Value for money7.6
Distance to city center1 km
Location rating8.4
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport4.0 km
  • 300 meters to public transportation

  • Airport transfer

  • Located in heart of Kota Kinabalu

  • Free Wi-Fi in all rooms!

Room choices
7.5
Very good
Room comfort & quality
This property is in high demand!Booked 31 times since yesterday
Executive Suite
Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed
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Promenade Deluxe Suite
Promenade Deluxe Suite
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 1 king bed
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Promenade Superior Suite
Promenade Superior Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 29 m²/312 ft²
  • Ocean view
  • 2 single beds or 1 king bed
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Superior Club Room
Superior Club Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior
Superior
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Club Room
Deluxe Club Room
...
  • Room size: 29 m²/312 ft²
  • Ocean view
  • 1 king bed or 2 single beds
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Superior Room (Room Only)
Superior Room (Room Only)
...
  • Room size: 29 m²/312 ft²
  • City view
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Junior Suite
Junior Suite
...
  • Room size: 45 m²/484 ft²
  • Ocean view
  • 1 king bed
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Superior Classic Room
Superior Classic Room
...
  • Room size: 25 m²/269 ft²
  • City view
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Have a question for Promenade Hotel Kota Kinabalu?

What people love about the property

  • "Our room is nice and comfortable."

    Wong

    |

    February 18, 2018

  • "Staffs are nice."

    Surat

    |

    February 18, 2018

  • "Staffs are courteous and helpful."

    Adeey A.

    |

    December 27, 2017

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More about Promenade Hotel Kota Kinabalu

More about Promenade Hotel Kota Kinabalu

"Very clean, quiet room with a great bed!"

Evelyn

|

March 28, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Good location and very convenient"

BALBINO

|

April 5, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (4236)Booking.com Reviews (1087)
7.7
/
10
Cleanliness7.6
Facilities7.6
Location8.4
Room comfort and quality7.5
Service7.5
Value for money7.6
Provided by verified guests of Agoda
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All guests (4236)
All room types
Showing 3102 verified guest comments
12345
8.0
Excellent
Zulfadhli
Couple
Superior
Stayed 1 night in November 2018
Everythings nice”
I like breakfast buffets and so delicious
Reviewed November 15, 2018
2.8
Huai from Malaysia
Couple
Deluxe
Stayed 1 night in November 2018
Bed bugs and air cond not working!! ”
Notify to the reception (Simeon) regarding the bed bugs and aircond problem, he just responded 'Oh Ok'. and did not take the initiative to take any action. My whole body is full of bed bugs bite marks! Worst hotel stay ever!!
Reviewed November 15, 2018
9.2
Exceptional
Fazland
Couple
Junior Suite
Stayed 1 night in November 2018
Good”
Nice facilities, love the room with good value off the price
Reviewed November 12, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded November 14, 2018
Promenade Hotel Kota Kinabalu
8.0
Excellent
MUKHLIS from Malaysia
Family with young children
Superior
Stayed 1 night in November 2018
very recommended...the food here is the best and worth your money”
very recommended and the food here is the best
Reviewed November 12, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are delighted to know that you enjoyed the food. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded November 14, 2018
Promenade Hotel Kota Kinabalu
7.6
Very good
Isabelle from Malaysia
Couple
Deluxe
Stayed 1 night in September 2018
Nice”
Good location, easy to travel around.
Reviewed November 11, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded November 14, 2018
Promenade Hotel Kota Kinabalu
10.0
Exceptional
THONG from Malaysia
Business traveler
Superior
Stayed 2 nights in November 2018
everything smooth”
chinese restaurant is cheap and nice
Reviewed November 09, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are glad to know that had a smooth stay with us. Great to know that you enjoyed the food here. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded November 14, 2018
Promenade Hotel Kota Kinabalu
9.2
Exceptional
Nor from Malaysia
Family with teens
Deluxe
Stayed 2 nights in November 2018
Exceptional”
Good stay for 2days. Nice room and comfortable.
Reviewed November 07, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded November 14, 2018
Promenade Hotel Kota Kinabalu
9.6
Exceptional
Cheong from Singapore
Couple
Superior
Stayed 1 night in October 2018
A clean and comfortable room”
Location is good. Hotel facilities is good. Cleanliness is superb.
Reviewed November 04, 2018
8.8
Excellent
AK from Brunei Darussalam
Couple
Superior
Stayed 3 nights in October 2018
Very strategic hotel”
love the location which is just at the centre of the Kk
Reviewed October 27, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded October 30, 2018
Promenade Hotel Kota Kinabalu
8.0
Excellent
Kui from Malaysia
Business traveler
Superior Club Room
Stayed 1 night in October 2018
Very good”
Good
Reviewed October 25, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded October 30, 2018
Promenade Hotel Kota Kinabalu
8.8
Excellent
THAM from Malaysia
Family with young children
Superior
Stayed 1 night in October 2018
Clean and good location”
Convenience if looking for food
Reviewed October 25, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Yes, we couldn’t agree with you more that our hotel’s strategic location is definitely a convenient place to stay in Kota Kinabalu as most financial, shopping, food and entertainment centres are within reach. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded October 30, 2018
Promenade Hotel Kota Kinabalu
9.2
Exceptional
Norlela
Couple
Superior
Stayed 1 night in September 2018
Keseronokan berganda!”
Terima kasih staf Hotel Promenade expecially bahagian kaunter cek-in. Staff tersebut sangat friendly dan membantu semasa cek-in. Melalui tempahan Agoda,sya dpt bilik city view, tp bila sya memberitahu sya travel dengan my mum sebab dia perlukan rehat sebagai surirumah, staff tersebut berikan kami bilik dengan seaview as my mom wish. My mum sangat happy, terubat semua keletihannya menjaga kami semua lima beradik and my dad. She's really enjoy the stay, the buffet breakfast, sleep very well, the bathtub (hilang sakit badan berendam dlm air suam she's said), and expecially the affordable price from AGODA. Will book hotel again use AGODA. Thank you very much, as i am first time user this website. really loved it!
Reviewed October 23, 2018
Dear Norlela, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are delighted to know that your mom enjoyed her stay with us. Thank you for your compliments on our team of service personnel who rendered professional and excellent services. We are confident that your kind words would boost their morale and motivate them to excel in performing their duties and responsibilities. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded October 30, 2018
Promenade Hotel Kota Kinabalu
8.8
Excellent
yee from Malaysia
Family with young children
Superior Club Room
Stayed 1 night in October 2018
Excellent”
nice room,very spacious, comfotable bed,good service & 1 lword to say..AWESOME
Reviewed October 22, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Great to know that you enjoyed your stay with us. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded October 30, 2018
Promenade Hotel Kota Kinabalu
9.6
Exceptional
Inga from Germany
Family with teens
Superior
Stayed 1 night in October 2018
Reward after Kinabalu tour”
Good place to relax after mountain tour. I recommend paying for an executive room on the 12th floor and enjoying the sunset from the small rooftop terrace.
Reviewed October 22, 2018
10.0
Exceptional
Naumi from Malaysia
Business traveler
Superior Club Room
Stayed 1 night in October 2018
GREAT HOTEL”
Always a great stay. hotel more than 20 years but always looks new.
Reviewed October 22, 2018
5.6
Natalie from Hong Kong
Family with young children
Deluxe
Stayed 2 nights in October 2018
Above average”
Air con was freezing and couldn’t be altered, the staff solution was to bring us an extra duvet.
Reviewed October 21, 2018
10.0
Exceptional
Shaik from Singapore
Couple
Junior Suite
Stayed 2 nights in October 2018
Good location, near to shopping complex ctr, food eateries.”
Value for money, choose the superb Seaview rooms... best sunsets view by the sea. Halal foods easy to find..breakfast is one of the best for me..stay for 5D4N, every morning chefs add different varieties of food..The staff also are very-very helpful..front desk staff very responsible to, can ask them for help anytime. Driver Zainuddin and bellboy Roy is very helpful, they can assist you to plan your trip around KK.
Reviewed October 17, 2018
10.0
Exceptional
WAN from Malaysia
Business traveler
Superior
Stayed 1 night in October 2018
Exceptional”
GOOD
Reviewed October 15, 2018
10.0
Exceptional
Shila from United Kingdom
Business traveler
Superior Club Room
Stayed 7 nights in October 2018
Perfect ”
Promenade Kota Kinabalu has made changes which I have experienced since my last visit. My issue solved on day one. Perfect customer service from the door person, house keeping, check in ladies, and the excellent staff on level 11 club lounge. Thank you for a perfect stay.
Reviewed October 14, 2018
7.2
Very good
MOHD from Malaysia
Family with young children
Superior
Stayed 1 night in October 2018
Great hotel but staff attitude was poor”
Hmm arriving at hotel vicinity, i found out that i need to pay rm4/day for parking.. Upon check in, receptionist was rude.. Room was great but aircond touch screen was not functioning properly.. Breakfast was average.. And again, upon chk out same receptionist with the same attitude.. I just dont get it with malaysian working at 4 or 5 star hotel as a receptionist, why you guys like to discrimate your own people? Our money not good as foreigner money?
Reviewed October 12, 2018
12345
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