Promenade Hotel Kota Kinabalu
Promenade Hotel Kota Kinabalu
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"Very comfortable stay."

Vanitha

May 4, 2018

Bed Promenade Hotel Kota Kinabalu
Bed
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Lobby Promenade Hotel Kota Kinabalu
Lobby
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Swimming pool [outdoor] Promenade Hotel Kota Kinabalu
Swimming pool [outdoor]
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Swimming pool [outdoor] Promenade Hotel Kota Kinabalu
Swimming pool [outdoor]
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See map Promenade Hotel Kota Kinabalu
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Excellent
Location
8.4
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Promenade Hotel Kota Kinabalu

Excellent location
Stay in the heart of Kota Kinabalu - See what's nearby
Very good
From 4102 reviewsSee what guests said
7.7
Recommended by 90% of guests
Value for money7.6
Distance to city center1 km
Location rating8.4
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport4.0 km
Has restaurantYes
  • 300 meters to public transportation

  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms!

Room choices
7.5
Very good
Room comfort & quality
This property is in high demand!Booked 56 times in the last 24 hours | 9 travelers are looking at this property right now
Executive Suite
Executive Suite
...
  • Sea view
  • 50 m²/538 ft²
  • 1 king bed
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Promenade Deluxe Suite
Promenade Deluxe Suite
...
  • Sea view
  • 45 m²/484 ft²
  • 1 king bed
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Promenade Superior Suite
Promenade Superior Suite
...
  • City view
  • 45 m²/484 ft²
  • 1 king bed
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Deluxe
Deluxe
...
  • Ocean view
  • 29 m²/312 ft²
  • 2 single beds or 1 king bed
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Superior Club Room
Superior Club Room
...
  • City view
  • 29 m²/312 ft²
  • 1 king bed or 2 single beds
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Superior Room (Room Only)
Superior Room (Room Only)
...
  • City view
  • 29 m²/312 ft²
  • 1 king bed or 2 single beds
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Superior
Superior
...
  • City view
  • 29 m²/312 ft²
  • 2 single beds or 1 king bed
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Deluxe Club Room
Deluxe Club Room
...
  • Ocean view
  • 29 m²/312 ft²
  • 1 king bed or 2 single beds
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Junior Suite
Junior Suite
...
  • Ocean view
  • 45 m²/484 ft²
  • 1 king bed
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Superior Classic Room
Superior Classic Room
...
  • City view
  • 25 m²/269 ft²
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More about Promenade Hotel Kota Kinabalu

More about Promenade Hotel Kota Kinabalu

"Very clean, quiet room with a great bed!"

Reviewed March 28, 2018

Evelyn from Brunei Darussalam

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Solo traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Good location and very convenient"

BALBINO from Malaysia

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Family with young children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (4102)Booking.com Reviews (1129)
7.7
Cleanliness7.6
Facilities7.5
Location8.4
Room comfort and quality7.5
Service7.5
Value for money7.6
Provided by verified guests of Agoda
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12345
9.6
Exceptional
Mohd from Malaysia
Business traveler
Superior Club Room
Stayed 2 nights in September 2018
Still one of the best hotel in KK”
We stayed at Club floor hence pretty organized and check in and out is seamless. We walked in and been handed over just a form to sign in..
Reviewed September 21, 2018
9.2
Exceptional
Adrian
Group
Deluxe
Stayed 2 nights in September 2018
Exceptional”
The price a bit expensive
Reviewed September 14, 2018
10.0
Exceptional
Naaimah from Malaysia
Business traveler
Superior Club Room
Stayed 1 night in September 2018
KK Trip”
Speedy check in & out. Generous complimentary fruits plates. Room is comfortable but too cold at night
Reviewed September 13, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We hope you had a smooth, pleasant stay with us. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your goodself. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded September 21, 2018
Promenade Hotel Kota Kinabalu
9.2
Exceptional
chan from Malaysia
Group
Deluxe
Stayed 2 nights in September 2018
New, location and clean”
Hotel is nice, room is clean, good location. I book 2 deluxe room but last is free upgrade to junior suite. Bigger room and air-cone is very cold. Breakfast is nice. location is good. Will come again.
Reviewed September 12, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded September 21, 2018
Promenade Hotel Kota Kinabalu
8.8
Excellent
chan from Malaysia
Group
Superior
Stayed 2 nights in September 2018
nice, clean”
Hotel is nice, room is clean, good location. Breakfast is nice. location is good. Will come again.
Reviewed September 12, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded September 21, 2018
Promenade Hotel Kota Kinabalu
5.6
Nathy
Couple
Deluxe
Stayed 1 night in September 2018
ur bathtub is too small for us, we are XS person but still cannot fit the bathtub.”
you should try to repaint the building, clean the windows for clear view since the view is nice already.
Reviewed September 12, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your goodself. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We’re glad to update you that we’ve just recently opened our newly refurbished Dynasty Chinese Restaurant. We are now moving towards the next stage of refurbishment and upgrading plans on various hotel facilities, which includes repainting the building's exterior. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
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Promenade Hotel Kota Kinabalu
9.2
Exceptional
Hasnida from Malaysia
Family with young children
Superior
Stayed 3 nights in September 2018
Great location good food”
I travel alone to KK but my 2 nephews came and stay with me. Good in hotel is great price and reasonable price. Location of hotel is fantastic and price is fair. My only bad comment is it’s not easy to access to swimming pool, must go up a floor to get towels and cake back down from dark stairs area. Hope you could have a towel counter near the pool or Atleast near the restaurant. Overall it’s great place to stay. I’ll definitely return to the hotel. Thanks
Reviewed September 11, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Indeed, our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your goodself. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
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Promenade Hotel Kota Kinabalu
6.4
Good
Syah from Malaysia
Family with young children
Superior
Stayed 1 night in September 2018
Overall Satisfied”
Just some part need improvement. 1. Please provide kids playroom. Small room also enough. 2. Friendly staff in the morning at cafe / restaurant. I think can give smile to local guest not just smile to foreign guest
Reviewed September 10, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your goodself. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded September 21, 2018
Promenade Hotel Kota Kinabalu
7.6
Very good
Haslina from Malaysia
Solo traveler
Deluxe
Stayed 2 nights in October 2017
Very good”
Nice and good!
Reviewed September 10, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded September 21, 2018
Promenade Hotel Kota Kinabalu
10.0
Exceptional
Mohd from Malaysia
Business traveler
Promenade Deluxe Suite
Stayed 2 nights in September 2018
Perfect Location ”
10 minutes to and from airport, shopping complexes within walking distance, seafood and truck food near by, market and view of the bay keep me coming back
Reviewed September 08, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded September 21, 2018
Promenade Hotel Kota Kinabalu
10.0
Exceptional
Mohd from Malaysia
Business traveler
Promenade Deluxe Suite
Stayed 2 nights in September 2018
perfect location”
I will keep coming back here
Reviewed September 08, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded September 21, 2018
Promenade Hotel Kota Kinabalu
8.8
Excellent
THANALETCHUMI from Malaysia
Business traveler
Superior Club Room
Stayed 1 night in September 2018
Business purpose”
Keep up the good work
Reviewed September 08, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded September 21, 2018
Promenade Hotel Kota Kinabalu
8.4
Excellent
Harith from Malaysia
Family with teens
Superior
Stayed 1 night in September 2018
Value for money”
Fast Check-in, Good location, Room cleanliness is good, downside only parking need to pay per entry for hotel guest. Other than that good value for money.
Reviewed September 04, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Thank you for your compliments on our room and services. With regards to the parking fee, kindly be informed that we have implemented this system successfully for a number of years as a way to deter non-hotel guests / outsiders from occupying our limited basement parking space the whole day, which defeats the purpose for us to offer this as one of the hotel facilities. In house guests, diners and guests attending functions in the hotel are entitled to a flat rate of RM4. We sincerely believe that this rate is still relatively the lowest as compared to other hotels around that provide similar parking facilities. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
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Promenade Hotel Kota Kinabalu
2.0
Vicki from New Zealand
Solo traveler
Superior Club Room
Stayed 2 nights in August 2018
Acceptable”
I have stayed here twice and each time I have been very pleased with every aspect of the Promenade.
Reviewed September 02, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded September 06, 2018
Promenade Hotel Kota Kinabalu
4.4
Soon from Singapore
Business traveler
Superior Club Room
Stayed 2 nights in August 2018
Very old hotel”
Aircon is not cold. I have call them up at least 3 time before a technician come up. After checking the day it fix but the temperature remain at 24 degrees. And I was staying in a club room some more. The lift button is some what spoilt. U need to press very hard.
Reviewed August 30, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We’re glad to update you that we’ve just recently opened our newly refurbished Dynasty Chinese Restaurant. We are now moving towards the next stage of refurbishment and upgrading plans on various hotel facilities, which includes renovating our elevators. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your goodself. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
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Promenade Hotel Kota Kinabalu
8.4
Excellent
Chui from Malaysia
Business traveler
Superior Club Room
Stayed 2 nights in August 2018
Great hotel”
Next time will come back again.. the location is good and can enjoy sunset nearby the restaurant
Reviewed August 28, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We're glad that you enjoyed the sunset view around the area. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded September 06, 2018
Promenade Hotel Kota Kinabalu
8.8
Excellent
mazliana
Couple
Deluxe
Stayed 1 night in August 2018
All good”
Please u all sediakan colgate
Reviewed August 28, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Please be informed that toothpaste and toothbrush are available upon request. Should you need these two in your next stay with us, kindly let us know. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded September 06, 2018
Promenade Hotel Kota Kinabalu
7.2
Very good
CHU from Malaysia
Group
Superior
Stayed 3 nights in March 2018
Good”
I was booked two superior room with description shower and bathtub, but the two rooms that given to my family is without the bathtub which it quite disappointed. the location was nice, near to the mall and foods can be find anywhere. the staff was very friendly and helpful the buffet in the hotel was nice. overall, its a good hotel
Reviewed August 26, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your goodself. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. Thank you for your compliments on our team of service personnel who rendered professional and excellent services.Indeed, our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
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Promenade Hotel Kota Kinabalu
6.8
Good
Praveen from Singapore
Family with young children
Superior
Stayed 1 night in August 2018
Promenade class rooms are worth the money ”
You need lights in your shower
Reviewed August 13, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your goodself. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded September 06, 2018
Promenade Hotel Kota Kinabalu
2.0
Soo from Malaysia
Family with teens
Superior
Stayed 1 night in August 2018
I paid for 2 rooms for 2 adults, 2 children. We are entitled 2 breakfast but Receptionist ignore. ”
Bad, bad just to safe 1 breakfast.
Reviewed August 09, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your goodself. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We hope for another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Responded September 06, 2018
Promenade Hotel Kota Kinabalu
12345
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