Promenade Hotel Kota Kinabalu

Promenade Hotel Kota Kinabalu

No. 4, Lorong Api-Api 3, Api-Api Centre, Central Business District, Kota Kinabalu, Malaysia,
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    Lobby Promenade Hotel Kota Kinabalu
    Swimming pool [outdoor] Promenade Hotel Kota Kinabalu
    Swimming pool [outdoor] Promenade Hotel Kota Kinabalu
    Bed Promenade Hotel Kota Kinabalu
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     Promenade Hotel Kota Kinabalu

    Guest reviews

    7.7
    Very good
    /10
    (4595 reviews)See what guests said
    7.6
    Very good

    "Great for the price!"

    Russell

    -

    September 3, 2016

    7.7
    Very good cleanliness
    Recommended by 92% of guests

    Property highlights

    • 300 meters to public transportation

    • Airport transfer

    • Located in heart of Kota Kinabalu

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 97 times this week | 12 travelers are looking at this property right now
    Excellent
    Location
    8.4
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Airworld Travel & Tours80 m
  • Warisan Square140 m
  • Daihatsu Api-api Centre160 m
  • Wawasan Plaza220 m
  • Tourism Malaysia240 m
  • South Bus Terminal300 m
  • Star City Mall310 m
  • Kota Kinabalu City Waterfront360 m
  • Bed360 m
  • Shenanigan's420 m
  • Value for money7.6
    Distance to city center1 km
    Location rating8.4
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport4.0 km
    Select your room
    7.5
    Very good
    Room comfort & quality
    Executive Suite
    Executive Suite
    ...
    • Room size: 50 m²/538 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Promenade Deluxe Suite
    Promenade Deluxe Suite
    ...
    • Room size: 45 m²/484 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Promenade Superior Suite
    Promenade Superior Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 29 m²/312 ft²
    • Ocean view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Superior Club Room
    Superior Club Room
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe Club Room
    Deluxe Club Room
    ...
    • Room size: 29 m²/312 ft²
    • Ocean view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Superior Room (Room Only)
    Superior Room (Room Only)
    ...
    • Room size: 29 m²/312 ft²
    • City view
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 45 m²/484 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Superior Classic Room
    Superior Classic Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    Enter dates to see prices
    Have a question for Promenade Hotel Kota Kinabalu?

    What people love about the property

    • 7.2
      Very good

      "The hotel is in the best convenient place as I expected."

      Arunhang

      |

      December 28, 2018

    • 8.4
      Excellent

      "Overall, Good."

      Zaidi

      |

      January 9, 2019

    • 8.0
      Very good

      "We enjoyed our stay in this hotel as it's quite convenient to move around."

      Wannoh

      |

      December 20, 2018

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    More about Promenade Hotel Kota Kinabalu

    More about Promenade Hotel Kota Kinabalu

    7.6
    Very good

    "Nice and good!"

    Haslina

    |

    September 10, 2018

    An overview

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    What they offer

    9.2
    Exceptional

    "Hotel has a nice view of the sea."

    Beatrice

    |

    January 3, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (4595)Booking.com Reviews (1050)
    7.7
    /
    10
    Cleanliness7.7
    Facilities7.6
    Location8.4
    Room comfort and quality7.5
    Service7.6
    Value for money7.6
    Provided by verified guests of Agoda
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    All guests (4595)
    All room types
    Showing 3213 verified guest comments
    12345
    9.2
    Exceptional
    Pramaladevi
    Couple
    Superior
    Stayed 2 nights in February 2019
    Great”
    Nice Hotel venue. Easy to shop around the Hotel for food and others. The Hotel has got Sauna and steam room which is awesome and i booked the hotel because of this facilities. Many Hotel now days dont have this facilitied and outsource the SPA. we have to pay additional for that services. BUT in Promenade we were very happy because a facilities provided by the Hotel. The food at the Coffee house was great. I will surely book Promenade in the future as it serves all my needs. Keep up the great Job..
    Reviewed March 03, 2019
    Dear Pramaladevi, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We are happy to know that you enjoyed the facilities and food here. We would like to thank you for your support and we look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
    Responded March 07, 2019
    Promenade Hotel Kota Kinabalu
    8.0
    Excellent
    MUHAMAD from Malaysia
    Couple
    Superior
    Stayed 2 nights in February 2019
    Very good”
    I went to hotel for 2day..2room but only 2 person got breakfast voucher..
    Reviewed March 01, 2019
    Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. For your kind information, we have two types of room rates with breakfast i.e. single room rate and double room rate. Single room rate only includes 1 Free Breakfast and Double room rate includes 2 Free Breakfasts. Based on our back-end system, you have booked 2 rooms for 2 days base on single room rates. Hence, only 1 breakfast voucher was issued per room per day. Thank you for your attention. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu
    Responded March 20, 2019
    Promenade Hotel Kota Kinabalu
    8.4
    Excellent
    nurul from Malaysia
    Family with young children
    Deluxe
    Stayed 2 nights in January 2019
    Nearby with the seafood stall”
    So far my children very enjoy stayed here. They love the swimming pool so much. However the changing room a bit far from swimming pool, but not a big deal. The breakfast very nice. I like all the food they serve. For seafood lovers, this hotel is very easy access to night market and seafood stall. Just walking distant. If i go again to KK, this hotel would be my choice.
    Reviewed January 17, 2019
    Dear Nurul, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are delighted to know that you enjoyed your stay here. Glad to know that your children loved the swimming pool.We are happy that you liked the food. Indeed, our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
    Responded January 24, 2019
    Promenade Hotel Kota Kinabalu
    9.6
    Exceptional
    ainul from Malaysia
    Family with young children
    Deluxe
    Stayed 2 nights in January 2019
    friendly staff,value for money,good location”
    very good location, friendly and helpful staff. breakfast buffet was okay..(I don't really enjoyed but they do served plenty of menu's) to enter the swimming pool, u need to enter from the 1st floor and walked down the stairs. (not convenience for pregnant lady or elderly to walk up / down stairs)
    Reviewed January 15, 2019
    Dear Ainul, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Indeed, our hotel’s strategic location is definitely a strategic place to stay in Kota Kinabalu as most financial, shopping, food and entertainment centres are within reach. Thank you for your compliments on our team of service personnel. We are confident that your kind words would boost their morale and motivate them to excel in performing their duties and responsibilities. We appreciate your constructive feedback and wish to apologize for the inconvenience and discomfort caused. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
    Show more
    Promenade Hotel Kota Kinabalu
    9.6
    Exceptional
    chong from Malaysia
    Group
    Deluxe
    Stayed 2 nights in December 2018
    Comfortable hotel room with awesome sea view when at high floor”
    Will choose to stay in this hotel specifying room at high floor with awesome sea view. Room was spacious, with good bed, clean & with basic facility. Breakfast provided has good spread of foods in many varieties.
    Reviewed December 19, 2018
    Dear Chong, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities accompanied by the breathtaking sea view. We are happy to know that you liked our breakfast spread. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
    Responded December 27, 2018
    Promenade Hotel Kota Kinabalu
    10.0
    Exceptional
    Marlina from Malaysia
    Family with young children
    Deluxe
    Stayed 4 nights in November 2018
    Very good and happy stayed in KK ”
    I booked for deluxe king and they upgraded to junior suite during my holiday in Sabah. I would recommended this hotel. Close to Filipino market, Todak Waterfront, stall, shops, laundry and shopping complex. Easy to get the grab. The food also delicious and they served many local foods as well.
    Reviewed December 11, 2018
    Dear Marlina, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are glad to hear that you had great stay with us. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
    Responded December 27, 2018
    Promenade Hotel Kota Kinabalu
    8.4
    Excellent
    BLAIR from United Kingdom
    Couple
    Superior
    Stayed 3 nights in May 2018
    Perfect location”
    ideal location for those who wan't to cruise the beach area and then retire to the luxury of the hotel when the heat gets too much
    Reviewed March 05, 2019
    Dear Blair, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Indeed, our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
    Responded March 07, 2019
    Promenade Hotel Kota Kinabalu
    7.6
    Very good
    Madi from Brunei Darussalam
    Couple
    Deluxe
    Stayed 2 nights in February 2019
    Superb!”
    Thanks for upgrading us to a Junior suite as there was no King size bed room ready yet by the time we checked in.. We really appreciated it. Stayed here for 2nights and it was awesome. We absolutely going to stay here in the future! As for the breakfast, please provide with good food...? Some of the foods doesnt really taste good. Probably need to change the parking system.. it should be free parking for hotel guest and charge for outsiders only.. overall, it was great.
    Reviewed February 20, 2019
    Dear Madi, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
    Responded February 25, 2019
    Promenade Hotel Kota Kinabalu
    7.2
    Very good
    Nor from Malaysia
    Couple
    Deluxe
    Stayed 3 nights in November 2018
    Room different from information given”
    My 2nd stay at this hotel, 1st stay at junior suites & love the room so much...for this stay i decided to book deluxe room because Agoda mention this room also has shower & bathtub just like junior suite but I’m so disappointed because no bathtub as mention...please make sure your website/ app information same with what hotel provided
    Reviewed February 10, 2019
    Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
    Responded March 07, 2019
    Promenade Hotel Kota Kinabalu
    8.4
    Excellent
    Nisbatul from Malaysia
    Group
    Superior
    Stayed 1 night in February 2019
    Excellent. 👍”
    • Breakfast buffet was delicioussss, superb!
    Reviewed February 25, 2019
    Dear Nisbatul, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are glad to know that you enjoyed our breakfast spread. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
    Responded February 25, 2019
    Promenade Hotel Kota Kinabalu
    8.4
    Excellent
    Brian from United Kingdom
    Solo traveler
    Junior Suite
    Stayed 6 nights in February 2019
    Single traveller, return visitor.”
    I have stayed at this hotel several times. Over the years it has been refurbished to high standard. I would stay again. Breakfast and buffet good selections.
    Reviewed March 04, 2019
    Dear Brian, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are delighted to know that you enjoyed our buffet spread. We would like to thank you for your continuous support and we look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
    Responded March 07, 2019
    Promenade Hotel Kota Kinabalu
    9.2
    Exceptional
    Hamzah from Malaysia
    Family with young children
    Promenade Deluxe Suite
    Stayed 4 nights in November 2018
    Short Holiday 26-30 Nov 2018”
    Pro: Room = super awesome and large (Promenade Deluxe Suite) Breakfast = great and met our expectations (we were having a breakfast at Promenade Deluxe Lounge for all four days) Water heater and bath tub were functional correctly (meaning it didnt turn hot or cold suddenly without reason) Fast room check in and check out (at 11th floor) All section in the room were covered with mat (carpet) except toilet section. Parking is free except for one time access need to pay rm4. Just remember to get a chop from the reception and show your stamped parking ticket when leaving the parking area via the parking barrier counter guy. Cons: Our shower floor drainage experiencing clogged when showering even in the short time. Slippery tiles at the toilet and sink section. They should change it. They should change or put some unlock/lock access for the sliding door between the bed and the wardrobe section since small kid (we brought 1 year old kid) always play with it (open and close the sliding door frequently) Toilet door also should be put unlock/lock access. And the toilet door is also not fully covered (there is a 0.3 cm gap between the toilet door and the door panel). We hate so much that type of bidet toilet seat. Yeah really hate it.
    Reviewed December 01, 2018
    Dear Hamzah, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
    Responded December 27, 2018
    Promenade Hotel Kota Kinabalu
    10.0
    Exceptional
    Nurul from Malaysia
    Family with young children
    Deluxe
    Stayed 2 nights in November 2018
    Unforgettable stay”
    Everything was superb & excellent. breakfast was sooooo delicious..the best is their chicken porridge, me & my son loves it so much! not to forget, nasi kuning & fried dumplings! rooms are clean, bed very comfy, bathroom was updated. we really enjoyed our stay. bell boys are very helpful. however the receptionist lady and a guy for check in were not friendly at all, not even put their smile. but for payment/ check out staff are great, cafe staff also great, Malay lady on MSU chef uniform- intern also very friendly & helpful. definitely will stay here again when visit to KK. great location also.
    Reviewed November 21, 2018
    Dear Nurul, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are delighted to know that you enjoyed your stay with us. Glad to know that you loved our breakfast buffet. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities. Thank you for your compliments and constructive feedback on our team of service personnel as they gave us the opportunity to gauge the consistency of our services provided to our valued guests such as your goodself. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
    Show more
    Promenade Hotel Kota Kinabalu
    9.2
    Exceptional
    Nadhirah from Malaysia
    Family with teens
    Deluxe
    Stayed 1 night in November 2018
    Nice Hotel”
    The building is a bit old but the interior is nice. Got to press the lift button a little bit harder. Breakfast is not bad - quite cheap for RM25 per child. The room is nice. Staff are friendly. The hotel provides lovely orange juice as welcome drink. You can walk to the nearby markets - Pasar Malam Sinsuran, Pasar Filipna, Todak Waterfront, etc. In overall, we enjoyed our stay.
    Reviewed November 18, 2018
    Dear Nadhirah, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments and constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
    Responded November 29, 2018
    Promenade Hotel Kota Kinabalu
    10.0
    Exceptional
    Shaik from Singapore
    Couple
    Junior Suite
    Stayed 2 nights in October 2018
    Good location, near to shopping complex ctr, food eateries.”
    Value for money, choose the superb Seaview rooms... best sunsets view by the sea. Halal foods easy to find..breakfast is one of the best for me..stay for 5D4N, every morning chefs add different varieties of food..The staff also are very-very helpful..front desk staff very responsible to, can ask them for help anytime. Driver Zainuddin and bellboy Roy is very helpful, they can assist you to plan your trip around KK.
    Reviewed October 17, 2018
    8.4
    Excellent
    Nur from Malaysia
    Family with young children
    Deluxe
    Stayed 1 night in October 2018
    Food was delicious”
    My second stay here in 2yrs time. Old hotel but refurbished room interior. My mini bar was not really cold and i really need that to store my freshly expressed breastmilk. After contacting the reception, they came to change the mini bar. Room is equipped with bathtub. Just that the toothbrush sets,facial towels were not given. Breakfast was awesome. No doubt. One of the best taste and spread in my whole traveling experience. could be better if the hotel gives complimentary parking for hotel guests, instead of paying RM4 per entry.
    Reviewed October 08, 2018
    Dear Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are delighted to know that you enjoyed our breakfast spread. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. With regards to the parking fee, kindly be informed that we have implemented this system successfully for a number of years as a way to deter non-hotel guest from occupying our limited basement parking space, which defeats the purpose for us to offer this as one of the hotel facilities. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK
    Show more
    Promenade Hotel Kota Kinabalu
    9.2
    Exceptional
    Hasnida from Malaysia
    Family with young children
    Superior
    Stayed 3 nights in September 2018
    Great location good food”
    I travel alone to KK but my 2 nephews came and stay with me. Good in hotel is great price and reasonable price. Location of hotel is fantastic and price is fair. My only bad comment is it’s not easy to access to swimming pool, must go up a floor to get towels and cake back down from dark stairs area. Hope you could have a towel counter near the pool or Atleast near the restaurant. Overall it’s great place to stay. I’ll definitely return to the hotel. Thanks
    Reviewed September 11, 2018
    Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Indeed, our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your goodself. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
    Responded September 21, 2018
    Promenade Hotel Kota Kinabalu
    6.8
    Good
    VOON from Malaysia
    Business traveler
    Superior
    Stayed 1 night in February 2019
    ok only”
    abit old
    Reviewed February 25, 2019
    Dear Voon, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your feedback. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
    Responded March 07, 2019
    Promenade Hotel Kota Kinabalu
    9.6
    Exceptional
    Julie from United Kingdom
    Business traveler
    Superior
    Stayed 1 night in November 2018
    Exceptional”
    Close to waterfront and comfortable.
    Reviewed February 10, 2019
    Dear Julie, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Yes, indeed, our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
    Responded February 25, 2019
    Promenade Hotel Kota Kinabalu
    8.4
    Excellent
    colin from United Kingdom
    Couple
    Superior Club Room
    Stayed 28 nights in January 2019
    Good Value ”
    Pool could do with upgrading to compete with more modern hotels in area. Some of staff have been trained really well, and make the difference when stopping for a month. TV channels could do with more choices especially for European audiences. Best to book a promenade floor for better stop.
    Reviewed February 01, 2019
    Dear Colin, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Thank you for your compliments on our team of service personnel who rendered professional and excellent services. We are confident that your kind words would boost their morale and motivate them to excel in performing their duties and responsibilities. Yes, we would always recommend our Promenade Club Rooms as bookers get to enjoy additional benefits given only to our Club Floor guests which includes Promenade Club Lounge Access (Free Breakfast, Free Sunset Cocktails and Coffee & Tea), Private Check-In & Check-Out, Free Welcome Fruit Basket, Free 1 Suit Pressing, Free Shoe Polishing Service and Daily Newspaper. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
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    Promenade Hotel Kota Kinabalu
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    Promenade Hotel Kota Kinabalu
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    • Excellent location
    • Night Market
    • South Bus Terminal is within 0.3 km