Travelling to Malaysia? Read all updated requirements before you book.
Borneo Royale Hotel
Borneo Royale Hotel
Borneo Royale Hotel
Borneo Royale Hotel
Borneo Royale Hotel
Borneo Royale Hotel
Borneo Royale Hotel

Removed from saved list

7.3

Very good

4,965 reviews

4,965 reviews

Housekeeping86
Breakfast38
View35
See map

7.5

Very good

Location rating score

Very good location - 270 meters from city center
Parking
Available
Nearby landmarks
Gaya Park 640 m
Fuji Park community area 960 m
Fook On Park 1.0 km
Maju Jaya Playground 1.2 km
Fruit market 1.4 km
lorong setia park 1.4 km
Joo Hwa Park 1.5 km
Parkwell Superstore 1.5 km
Sharmrock Play Ground 1.5 km
Taman Persisiran Tawau 1.5 km

Borneo Royale Hotel

Eastern Plaza Jalan Kuhara, Tawau, Tawau, Malaysia, 91000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tawau part of Tawau, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Tawau Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Show more

Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Free Wi-Fi in all rooms!

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Fitness center

Sauna

Cash withdrawal

Check-in/out [private]

This property is in high demand!

7 travelers have booked today.

Value for money7.4
Distance to city center0.5 km
Location rating7.5
Nearest airportTawau Airport (TWU)
Distance to airport25.1 km

Rooms available at Borneo Royale Hotel

Deluxe Double or Twin Room
...
  • Room size: 29 m²/312 ft²
  • Street view
  • 2 single beds or 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 47 m²/506 ft²
  • Street view
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Suite
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Junior King Bed Suite
...
  • Room size: 46 m²/495 ft²
Enter dates to see prices
Presidential Suite
...
  • Room size: 71 m²/764 ft²
  • 2 single beds and 1 king be...
Enter dates to see prices
Premier Presidential Suite
...
  • Room size: 111 m²/1195 ft²
  • 1 king bed
Enter dates to see prices
Royale Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room (2 Single Bed / 1 King Bed)
...
    Enter dates to see prices
    Quad Room Sea View
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Borneo Royale Hotel?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Borneo Royale Hotel?

      If you're looking for an easy way to get around Tawau with private transportation, the hotel can arrange both taxis or car rental.

      Is breakfast offered at Borneo Royale Hotel?

      Wake up to a great buffet breakfast at Borneo Royale Hotel. Adults can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Borneo Royale Hotel?

      Borneo Royale Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

      Can special events be hosted at Borneo Royale Hotel?

      You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Borneo Royale Hotel.

      Can business events be hosted at Borneo Royale Hotel?

      On-site venues and convenient event services make Borneo Royale Hotel an ideal choice for hosting events such as conferences and meetings. The 2 venues can accommodate up to 130 people.

      What is the smoking policy at Borneo Royale Hotel?

      Borneo Royale Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What is the closest airport to Borneo Royale Hotel?

      Travel by air is easy with Tawau Airport only 25.1 km away from Borneo Royale Hotel.

      What restaurants are nearby Borneo Royale Hotel?

      Restaurants including Restoran Saujana, Indo Cafe and Kedai Kopi Hing Lee are popular in Borneo Royale Hotel’s neighborhood which is known as Tawau.

      What popular shopping places are close to Borneo Royale Hotel?

      Shopping options in Borneo Royale Hotel’s Tawau neighborhood include Pasar Tanjung.

      What are popular attractions near Borneo Royale Hotel?

      Guests at Borneo Royale Hotel can easily visit Gaya Park, Fuji Park community area and Fook On Park located in the Tawau area.

      What popular natural sightseeing spots are close to Borneo Royale Hotel?

      Borneo Royale Hotel’s nearby natural sights include The Fat Hill, Mount Andrassy and Tawau Hills National Park located in the same Tawau area.

      Show more questions
      See map

      Explore the neighborhood

      What people love about Borneo Royale Hotel

      • 8

        Very good

        "The place was good."

        Nor

        |

        September 18, 2022

      • 8.4

        Excellent

        "Highly recommended."

        Izmat

        |

        August 23, 2022

      • 8

        Very good

        "is the best hotel at tawau"

        Anwar

        |

        August 13, 2022

      Overall rating:

      7.3

      Very good
      4,965 reviews
      Cleanliness
      7.1
      Facilities
      7.1
      Location
      7.5
      Read all reviews >
      What travelers say they love:
      Highly recommended because breakfast was also provided
      Daniel from Malaysia
      Solo traveler
      More about Borneo Royale Hotel

      More about Borneo Royale Hotel

      Borneo Royale Hotel

      With a wide range of services catered to both business and leisure travelers, Borneo Royale Hotel makes sure you get the best out of your stay.
      The superior services and facilities offered at Borneo Royale Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Tawau can be assisted with taxi and car hire services available. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
      Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Borneo Royale Hotel. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Borneo Royale Hotel. The hotel is entirely non-smoking.
      Smoking may only take place in restricted designated areas.
      Guests are guaranteed a comfortable stay while at Borneo Royale Hotel. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and instant coffee are available in some select rooms.
      You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


      Dining and things to do

      Wake up with no worries at Borneo Royale Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Borneo Royale Hotel which has a selection of halal options.
      Once there, be sure to check out bar for some in-house nighttime fun.
      Never let a day go wasted when you're at Borneo Royale Hotel with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, steam room and spa. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


      Reasons to stay here

      Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
      This accommodation beats more than 89% of competition in the city on room comfort.

      Show more
      Amenities and facilities
      Very good
      Facilities

      7.1

      Most talked about facilities

      Housekeeping

      146 mentions

      Breakfast

      104 mentions

      Food & Dining

      28 mentions

      Swimming Pool

      25 mentions

      Languages spoken

      • English
      • Chinese [Mandarin]
      • Malay

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Fitness center
      • Massage
      • Sauna
      • Spa
      • Steamroom

      Cleanliness and safety

      • Anti-viral cleaning products
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Coffee shop
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Convenience store
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Shops
      • Smoke-free property
      • Smoking area

      Access

      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [private]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms

      Getting around

      • Car park [on-site]
      • Rental car
      • Taxi service

      Available in all rooms

      • Air conditioning
      • Closet
      • Clothes rack
      • Coffee/tea maker
      • Daily housekeeping
      • Desk
      • Free bottled water
      • Free instant coffee
      • Hair dryer
      • In-room safe box
      • Ironing facilities
      • LAN Internet in room [free]
      • Linens
      • Mini bar
      • Mirror
      • Private bathroom
      • Refrigerator
      • Satellite/cable channels
      • Slippers
      • Telephone
      • Toiletries
      • Towels
      • Wi-Fi [free]
      Food and dining
      Breakfast options
      • Asian
      • Continental
      • Halal
      • Buffet
      Restaurants on site

      CAFE@SE7EN

      • Cuisine: International, Malaysian
      Location
      Eastern Plaza Jalan Kuhara, Tawau, Tawau, Malaysia, 91000
      Very good
      Location

      7.5

      Airports

      • Tawau Airport (TWU)
        25.1 km

      Hospital or clinic

      • Hospital Tawau
        1.8 km

      Convenience store

      • On-site

      Cash withdrawal

      • ATM on-site
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 2-11 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out until12:00
      • Reception open until00:00

      Getting around

      • Airport transfer fee18 MYR
      • Distance from city center0.5 km
      • Travel time to airport (minutes)35

      Extras

      • Breakfast charge (unless included in room price)0 MYR
      • Daily Internet/Wi-Fi fee0 USD

      The property

      • Non-smoking rooms/floorsYes
      • Number of bars/lounges1
      • Number of floors16
      • Number of restaurants1
      • Number of rooms 180
      • Room voltage240
      • Year property opened2009
      • Most recent renovation2009

      Parking

      • Daily parking fee0 USD

      Reviews of Borneo Royale Hotel from real guests

      Provided by verified guests of Agoda
      7.3
      /
      10
      Cleanliness7.1
      Facilities7.1
      Location7.5
      Room comfort and quality7.3
      Service7.5
      Value for money7.4
      High score for Tawau
      Rating
      9+ Exceptional (259)
      8-9 Excellent (185)
      7-8 Very Good (489)
      6-7 Good (280)
      <6 Below Expectation (568)
      Time of the year
      Mar - May (431)
      Jun - Aug (450)
      Sep - Nov (453)
      Dec - Feb (447)
      All guests (4,152)
      All room types
      All languages

      Show reviews that mention 

      Showing 1,781 verified guest comments
      12345
      10.0
      Exceptional
      Dayang from Malaysia
      Family with young children
      Superior
      Stayed 1 night in July 2019

      Amazing place to stay with spacious room and great service from the staff”

      Before, this hotel had some issues with the cleanliness, staff and parking. But after rebranding from previous Promenade hotel, this hotel is totally amazing and some improvement was clearly made. The room facilities was great even for superior room. Love to stay here and surely come for our next trip.

      Reviewed August 01, 2019

      See room deals

      10.0
      Exceptional
      alfaizeer from Malaysia
      Couple
      Superior
      Stayed 3 nights in February 2020

      Poor SOP”

      This hotel is good since the name promenade until change to borneo hotel..front office staff very nice and i feel welcomed by them especially lady wearing tudung...but there is few things that need to be improve 1. Houskeeping, room attendant is good but i wonder why she dont want to change my bedhseet/duvet cover,scrub my wc bowl, vacuuming carpet and wiping table etc....3 nights i stay there... 2. Front office staff at night shift...there is 1 guy no manners and no proper greeting when i call ask for morning call

      Reviewed February 09, 2020

      See room deals

      10.0
      Exceptional
      Nurul from Malaysia
      Family with young children
      Superior
      Stayed 2 nights in May 2022

      best stay”

      as i arrive, the people there are friendly, and for children under 12 to 6 they charge the breakfast, but still fine for me.... even though i wasnt expecting that, all area is clean but please add some lamp to hall way

      Reviewed May 10, 2022

      See room deals

      10.0
      Exceptional
      aimran from Malaysia
      Solo traveler
      Superior
      Stayed 2 nights in January 2020

      Cozy and average”

      Was a good 2 nights stay The food i ordered for room services was bland but was ok Room clean Toilet clean But socket to charge phone too far from bed and only saw 1 socket Anyway the room doesnt give u a sachet of complementary tea or coffee Only provide with creamer, brown sugar, white sugar Overall it was average but staff are very helpful

      Reviewed January 13, 2020

      See room deals

      10.0
      Exceptional
      AHMAD from Malaysia
      Business traveler
      Superior
      Stayed 1 night in August 2019

      Comfortable & Value for money”

      The best Hotel at Tawau Sabah...comfortable, clean..freindly & helpful staff...located within Tawau shopping mall Eastern Plaza....value for money..

      Reviewed September 04, 2019

      See room deals

      10.0
      Exceptional
      Leo from Malaysia
      Solo traveler
      Superior
      Stayed 2 nights in June 2020

      An Almost perfect stay”

      Manage to book the room at a great price via Agoda. Staff demonstrated great hospitality from the front desk, to the housekeeping and dining. Will definitely return again.

      Reviewed June 20, 2020

      See room deals

      10.0
      Exceptional
      CISSY from Malaysia
      Couple
      Superior
      Stayed 1 night in December 2021

      Room and breakfast are splendid!”

      Booked the room through Agoda for my parents and they loved it! Keep talking good things about their stay there :)

      Reviewed February 18, 2022

      See room deals

      10.0
      Exceptional
      Ms from Malaysia
      Couple
      Superior
      Stayed 2 nights in December 2021

      Good hotel with great location ”

      The hotel is just slightly apart from main city. This hotel is connected with a mall. We loved the stay here and enjoyed great environment

      Reviewed December 18, 2021

      See room deals

      10.0
      Exceptional
      Mohamed from Malaysia
      Business traveler
      Deluxe Double or Twin Room
      Stayed 1 night in January 2019

      The room is very clean and the staff very helpful”

      The room is very clean and the staff very helpful

      Reviewed April 01, 2019

      See room deals

      10.0
      Exceptional
      KONG from Malaysia
      Solo traveler
      Superior
      Stayed 1 night in December 2020

      Busir Travel”

      Rooms are tidy and clean. Happy in staying here

      Reviewed December 20, 2020

      See room deals

      10.0
      Exceptional
      Aziera from Malaysia
      Solo traveler
      Superior
      Stayed 1 night in April 2021

      GOOD!”

      very good. provide breakfast. clean. strategic. freindly

      Reviewed April 13, 2021

      See room deals

      10.0
      Exceptional
      NORHANISAH from Malaysia
      Business traveler
      Superior
      Stayed 4 nights in February 2022

      Exceptional”

      Good place for staying during business travel. Much better if you have transport to go anywhere else.

      Reviewed February 15, 2022

      See room deals

      9.2
      Exceptional
      Lim from Malaysia
      Couple
      Superior
      Stayed 1 night in April 2019

      Overall satisfied”

      Pros: just beside Servay hypermarket and 5th floor is cinema complex, located in between Kubota and downtown. Rooms actually not as old as we think. Room is big and bed is clean and comfortable. Inside rooms have everything, just like a three star hotel. In case u driving, can park inside the mall and go to hotel lift. It's free. Cons: bath tub too old cannot use , just become a standing area to bath. Some fungus stain in toilet but still acceptable. Didn't try breakfast, tawau has a lot nice breakfast outside, it's better to try food outside.

      Reviewed April 20, 2019

      See room deals

      10.0
      Exceptional
      Erfirera from Malaysia
      Couple
      Deluxe Double or Twin Room
      Stayed 1 night in August 2019

      Need food improvement”

      The food taste and quality need improvement. The rest is okay.

      Reviewed August 08, 2019

      See room deals

      10.0
      Exceptional
      Shazleen from Malaysia
      Family with young children
      Deluxe Suite
      Stayed 1 night in June 2022

      Staff”

      The staff are friendly and very helpful. Thank you Borneo Royale hotel

      Reviewed June 14, 2022

      See room deals

      9.6
      Exceptional
      Sabarudin from Malaysia
      Couple
      Superior
      Stayed 1 night in November 2020

      the best view of tawau town”

      thanks for the staff to give me room at 16th floor so high to see the beauty of tawau town at the night mode..overall will repeat to stay at this hotel.. recommended!

      Reviewed November 12, 2020

      See room deals

      10.0
      Exceptional
      Fairuz from Malaysia
      Business traveler
      Superior
      Stayed 3 nights in February 2022

      It is really worth for money spent ! ”

      Very good service and facilities. Worth it

      Reviewed February 06, 2022

      See room deals

      9.6
      Exceptional
      Lawrence from United States
      Couple
      Superior
      Stayed 1 night in November 2019

      Great Value, Great Breakfast Buffett”

      Great room for the price. On the edge of downtown which means you can avoid the downtown traffic jams getting here.

      Reviewed November 04, 2019

      See room deals

      10.0
      Exceptional
      Nizam from Malaysia
      Business traveler
      Junior Suite
      Stayed 2 nights in May 2019

      Huge room”

      I stay at room 1020. Nice scenery of sunset.

      Reviewed May 24, 2019

      See room deals

      10.0
      Exceptional
      A'lu from Malaysia
      Couple
      Superior
      Stayed 1 night in July 2020

      Very good hotel in Tawau”

      Im satisfied with my stayed

      Reviewed August 18, 2020

      See room deals

      12345
      This is a popular property. Don't miss out!

      Back to search results

      Back to room choices

      |

      Dismiss