Promenade Service Apartment
Promenade Service Apartment
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8.0
Very good

"Very good and very high recommanded."

AZNI

|

May 5, 2018

Studio Room with Kitchenette - Bedroom Promenade Service Apartment
Studio Room with Kitchenette - Bedroom
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Lobby Promenade Service Apartment
Lobby
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Lobby Promenade Service Apartment
Lobby
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Entrance Promenade Service Apartment
Entrance
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Very good
Location
7.8
See all 6 photos Promenade Service Apartment
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What guests are saying:
Nice room, nice location,easy to access
Ahmad N. from Malaysia
Couple
Great location.
Norhanizan from Malaysia
Family with young children
Good location, easy to find food stalls and restaurants, near malls, near beach. Spacious and clean. Polite staff.
murni from Malaysia
Family with teens
Big room, clean and value for money
RIDZWAN from Malaysia
Group
I would say worth staying with the money spent. Reasonable price, with attached bathroom, sofa and even kitchen! Good location as is located at api-api centre. There are always food, laundry and grocery shop nearby! Keep it up ^^
GOH from Malaysia
Business traveler
Internet not functional unattractive, grim lift and hallways but exceptionally polite security staff and pristine accommodation.
John from Philippines
Solo traveler
the rate is cheap,location is good near phillipine market,pasar ikan masin,parkson n giant.theres also malay restaurant around the place.theres also plenty massage centres on that area.security of parking is good.the rom is very big.
nadiah from Malaysia
Family with young children
located in the middle of the town..the room is spacious
Ahmad from Malaysia
Family with young children
Good
From 3685 reviewsSee what guests said
6.8
/
10
Value for money7.3
Distance to city center0 km
Location rating7.8
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport4.1 km
  • 410 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kota Kinabalu

Select your room
This property is in high demand!Booked 32 times since yesterday | 27 travelers are looking at this property right now
Family Room
Family Room
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 queen beds
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Studio Room with Kitchenette
Studio Room with Kitchenette
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds or 1 double b...
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Room Deluxe
Room Deluxe
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    Suite Studio Shared Bed
    Suite Studio Shared Bed
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      Family Suite Shared Bed
      Family Suite Shared Bed
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        Suite Standard
        Suite Standard
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          Suite Studio
          Suite Studio
          ...
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            studio standard
            studio standard
            ...
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              Family Suite
              Family Suite
              ...
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                Have a question for Promenade Service Apartment?

                What people love about the property

                • 8.4
                  Excellent

                  "Easy approachable to other places."

                  ASHOK

                  |

                  June 8, 2017

                • 8.4
                  Excellent

                  "Good location"

                  Mohd A.

                  |

                  April 8, 2018

                • 8.0
                  Very good

                  "The apt is just nice"

                  SHARMILA

                  |

                  May 29, 2017

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                More about Promenade Service Apartment

                More about Promenade Service Apartment

                8.4
                Excellent

                "Nice to stay which located in middle town and easy to excess..."

                Zaibri

                |

                October 19, 2017

                An overview

                A perfect choice for budget travelers and backpackers, the renovated apartments of Promenade Service Apartment are within easy access to business, shopping, and entertainment districts. All the comfortable units feature basic amenities such as a mini bar, tea/coffee-making facilities, and complimentary drinking water for a luxurious stay. The property provides 24-hour security, housekeeping, laundry services, and parking service. With its strategic location and great service, Promenade Service Apartment is one of the most selected properties amongst travelers.

                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What they offer

                7.2
                Very good

                "Location wise it’s really good."

                Najihatul A.

                |

                April 27, 2018

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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (3685)Booking.com Reviews (1574)
                Cleanliness5.9
                Facilities6.0
                Location7.8
                Room comfort and quality6.6
                Service6.9
                Value for money7.3
                Provided by verified guests of Agoda
                All languages
                All guests (3685)
                All room types
                Showing 2276 verified guest comments
                12345
                8.0
                Excellent
                Kung from Malaysia
                Family with young children
                Family Room
                Stayed 3 nights in January 2019
                Good ONLY IF you're given a renovated room!”
                Long story short, these apartment blocks are very dated and old. It took us a while to know where we were and how the blocks are laid out. The foyer area is very dark and gave me the creep when I just got there with kids. We were first given an old family room filled with a foul stench, probably from the pipes in the bathroom and it didn't go away after a night with windows all opened. We asked to change to another room which had recently been renovated, so no complaints after that. On the bright side, the apartment is surrounded by restaurants, bars, telco outlets, convenience stores and dobis. It's walking distances to malls and flea markets
                Reviewed January 20, 2019
                8.4
                Excellent
                saiful from Malaysia
                Group
                Family Room
                Stayed 1 night in January 2019
                Excellent place to stay!”
                the family room is very spacious. although the room is located in an old building but once you entered the room it feels like you are in a hotel room.
                Reviewed January 16, 2019
                Thank you for your comments. Looking forward to welcoming you back again.
                Responded January 17, 2019
                Promenade Service Apartment
                8.8
                Excellent
                Yasmin
                Group
                Studio Room with Kitchenette
                Stayed 3 nights in January 2019
                Great budget place for a short stay”
                The building itself is old and looks like it could use a fresh coat of paint but the inside is great! The room and bathroom were very clean and they have room service everyday unless you choose to opt out. The staff were very nice and accommodating. Would consider staying again.
                Reviewed January 14, 2019
                Thank you for your comments. We are indeed happy to have served you and looking forward to welcoming you back again.
                Responded January 15, 2019
                Promenade Service Apartment
                7.6
                Very good
                Fadzli from Malaysia
                Couple
                Studio Room with Kitchenette
                Stayed 2 nights in December 2018
                Value For Money”
                Promenade Api-api is still the hotel that provides value for money. Although its location and cleanliness might be less than good but it makes for that with a very good room, good parking facilities and good staff. All of that for a very budget price.
                Reviewed January 07, 2019
                Thank you for your kind comments. Looking forward to serving you again.
                Responded January 10, 2019
                Promenade Service Apartment
                10.0
                Exceptional
                Abdul from Malaysia
                Family with teens
                Family Room
                Stayed 2 nights in January 2019
                Good place to stay”
                Nearby, walking distance to waterfront.
                Reviewed January 20, 2019
                8.0
                Excellent
                Mohammad from Malaysia
                Group
                Studio Room with Kitchenette
                Stayed 2 nights in December 2018
                Worth the price”
                At first it might look scary on the outside of the hotel but the room is clean and need. Easy access to Filipino market and other attraction. If you choose a room with kitchenette make sure it was functional.
                Reviewed December 20, 2018
                8.0
                Excellent
                chong from Malaysia
                Group
                Studio Room with Kitchenette
                Stayed 2 nights in December 2018
                Great for couples or family on tight budget”
                The apartment is clean, spacious, has all the basic facilities like electric kettle , tea making set & fridge, and at good location. Only regret was the room 3409 in Block 4 assigned to me had horrible smell as a result of smoking. We had to open the window & main door to air the room. There was a warning note about the fine of Rm200 for smoking in the room. It was not strictly adhered to by the management. The beds were soft.
                Reviewed December 14, 2018
                8.4
                Excellent
                Siti from Malaysia
                Family with teens
                Family Room
                Stayed 1 night in November 2018
                50 50 ”
                Well room is big and value for money. Lift is problem and so slow and i need to go upstairs using stairs. Toilet doesn't have any like air fan and make your toilet warm every time someone using toilet.
                Reviewed December 11, 2018
                9.6
                Exceptional
                Ismail from Malaysia
                Business traveler
                Studio Room with Kitchenette
                Stayed 3 nights in November 2018
                GOOD VALUE FOR MONEY”
                1. I love the SPACIOUS studio apartment! 2. Location in smack in the middle of the "happening" area of KK 3. Very good deal = definitely VALUE-FOR-MONEY 4. I will definitely stay here again on my next visit.
                Reviewed December 01, 2018
                6.4
                Good
                Muhammad from Malaysia
                Couple
                Studio Room with Kitchenette
                Stayed 2 nights in December 2018
                50 / 50”
                Pro - room is very big - good location, - staff is friendly and helpful. - good wifi - lots of restaurants and shopping around con - awful smell in the room, leaking aircon and not cold , scary hallway - old furniture
                Reviewed January 03, 2019
                Thank you for your feedback. For information we are in the midst of upgrading the room facilities. We look forward to welcoming you back to try our upgraded room during your next visit
                Responded January 10, 2019
                Promenade Service Apartment
                6.4
                Good
                Muhammad from Brunei Darussalam
                Couple
                Studio Room with Kitchenette
                Stayed 1 night in December 2018
                A/C is not working. we couldnt sleep at night!! ”
                check-in counter is located at block 1. we were assigned to block 5 - which was way too far and definitely not recommended if you have heavy luggages. room looks old and not maintained well. plus point - within city centre, convenience store and local food eateries
                Reviewed December 28, 2018
                3.2
                SUHAILI from Malaysia
                Family with teens
                Studio Room with Kitchenette
                Stayed 3 nights in December 2018
                Very dirty place & some locations water stagnant and staff not friendly”
                1. Good location 2. Some place esp at paveways very dirt with stagnant water 3. Booked studio single bed but got queen size bed 4. Extra single thin mattress only cost RM40 per night, which is expensive 5. Staff not friendly & slow services.
                Reviewed December 26, 2018
                2.4
                neerja from Malaysia
                Family with teens
                Studio Room with Kitchenette
                Stayed 1 night in December 2018
                Acceptable”
                Where we arrived at hotel at 5PM and made all the preparation for check in they told us that our room still isn’t ready!!! They make us to wait, after half hour we try to ask why our room still isn’t ready, no explanation, instead of this they offer to us another one. On this all good news finish, because when we get to the room it was just one big disappointment!!! First of all room is big, but very dark!! All around the room was carpet, that was mega dirty in marks all over it and plus mega dusty and a lot of hair!! They gave us family room, that why we had two double beds, unfortunately on one of the beds mattress was broken in the middle so it was not possible to sleep there. Table where was tea part and dirty cups was also mega dirty!! It was marks from cups bottles and food all over it, like they never clean it!! Fridge was dirty and inside and outside!! Around was so many dust and hair , like they didn’t clean it in years!!! Bathroom all in mold without soup!!! All night was coming water from air conditioner!!! We had here 1 nights so had no choice but to stay coz its too late!! It is very dirty and not safe place!!
                Reviewed December 26, 2018
                10.0
                Exceptional
                saidatul from Malaysia
                Family with young children
                Studio Room with Kitchenette
                Stayed 1 night in January 2019
                Exceptional”
                nice and clean
                Reviewed January 14, 2019
                Thank you for your kind comments
                Responded January 16, 2019
                Promenade Service Apartment
                8.4
                Excellent
                Muhd from Brunei Darussalam
                Solo traveler
                Studio Room with Kitchenette
                Stayed 1 night in October 2018
                Very good location”
                Hotel is located in the centre of the city and near by a lot of restaurants, food stalls and shopping centre. Just walk for 5 or 10 min we can get through to centre point, Imago, hard rock cafe and alots.
                Reviewed October 19, 2018
                8.8
                Excellent
                MD from Malaysia
                Couple
                Studio Room with Kitchenette
                Stayed 3 nights in October 2018
                Good location. Value for money”
                Stayed at room 3225. Room is clean no carpet and very big. King bed and comfortable. Hotel good location all are walking distance. Surrounded with mart and restaurent for food. The kitchen is under renovation and we were not able to cook anything with the kitchenett. Lucky we brought rice cooker. The kitchenet is not the same as shown in agoda. The frige need to change is already too old. The bathroom is big with strong hot water pressure but flooded when taking shower. The hotel is old need major renovation. Grab car is easy to find. We will come back to this hotel due to good location.
                Reviewed October 16, 2018
                8.0
                Excellent
                Dixie from Malaysia
                Business traveler
                Studio Room with Kitchenette
                Stayed 1 night in September 2018
                Good value and location”
                This is a repeat stay here. Reasons for me to come back is because of its convenient central location, free ample parking, close to eateries, shops, mall, etc, and the facilities in the room which is the kitchenette.
                Reviewed October 04, 2018
                8.4
                Excellent
                kalyisah from Malaysia
                Family with young children
                Family Room
                Stayed 3 nights in January 2019
                Excellent”
                Value for money,Nice family room and Nice to stay
                Reviewed January 16, 2019
                Thank you for your kind comments. Looking forward to welcoming you back again
                Responded January 17, 2019
                Promenade Service Apartment
                6.0
                Amina from Malaysia
                Family with teens
                Family Room
                Stayed 2 nights in January 2019
                Above average”
                I book family room for my stay here..its very spacious which is good but it has only one aircond and its not enough to cool this room Salah satu tilam katil queen dalam bilik dah melendut dan tidak sesuai digunakan untuk dua orang
                Reviewed January 14, 2019
                Thank you for your feedback. We are presently in the midst of upgrading our rooms and we hope to welcome you back with new rooms.
                Responded January 15, 2019
                Promenade Service Apartment
                4.0
                Nor from Malaysia
                Family with young children
                Family Room
                Stayed 1 night in January 2019
                Not recommended”
                Toilet dirty, smelly room , dirty floor. difficult to access to apartment. Only can access through lift. In case of emergency not sure how to find the emergency exit as all the door at staircase were close. Very bad experience for us.
                Reviewed January 09, 2019
                Thank you for your feedback. For information we are in the midst of upgrading our rooms and we hope to greet you again with our upgraded unit during your next visit and ensure you are properly briefed on the staircase access apart from the lift.
                Responded January 11, 2019
                Promenade Service Apartment
                12345
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                • Very good location
                • Night Market
                • South Bus Terminal is within 0.41 km