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Pulai Springs Resort
Pulai Springs Resort
Pulai Springs Resort
Pulai Springs Resort
Pulai Springs Resort
Pulai Springs Resort
Pulai Springs Resort

Removed from saved list

7.7

Very good

10,194 reviews

10,194 reviews

Housekeeping221
Breakfast142
Swimming Pool98
See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Paradigm Mall Johor Bahru 9.0 km
Legoland Malaysia 14.3 km
Danga Bay 14.7 km
KSL City Mall 18.2 km
Sultan Abu Bakar State Mosque 18.7 km
Johor Zoo 18.8 km
Arulmigu Sri Rajakaliamman Glass Temple 19.2 km
Angry Birds Activity Park 19.4 km
Johor Bahru City Square 19.6 km
Jalan Wong Ah Fook 19.9 km
Nearby landmarks
U Mall 960 m
klinik keluarga 1.1 km
Gelanggang Futsal Jalan Kabong 9 1.2 km
Klinik Norila 1.3 km
Rambutan Tree 1.4 km
coconate Tree 1.4 km
Limau tree 1.4 km
KU Supermarket 1.4 km
Mango Tree 1.4 km
Maslee Supermarket Taman Teratai 1.6 km
2021

Pulai Springs Resort

20KM Jalan Pontian Lama, Pulai, Pulai, Johor Bahru, Malaysia, 81110 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Pulai part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Excellent food & dining

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Kids club

Fitness center

Bicycles

Shuttle service

This property is in high demand!

19 travelers have booked today.

Value for money8.0
Distance to city center15 km
Location rating7.6
Nearest airportSenai International Airport (JHB) - Malaysia
Distance to airport11.2 km

Rooms available at Pulai Springs Resort

Family Studio
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 single bed and 1 double b...
Enter dates to see prices
4-Bedroom Suite
...
  • Room size: 193 m²/2077 ft²
  • Nature view
  • 1 single bed & 1 single bed...
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Two Bedroom Suite
...
  • Room size: 79 m²/850 ft²
  • Park view
  • 2 single beds & 2 single be...
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Three Bedroom Suite
...
  • Room size: 114 m²/1227 ft²
  • Park view
  • 2 single beds & 2 single be...
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Two-Bedroom Apartment
...
  • Room size: 75 m²/807 ft²
  • Outdoor view
  • 1 king bed & 1 sofa bed & 2...
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Superior Apartment
...
  • Room size: 56 m²/603 ft²
  • Garden view
  • 1 sofa bed & 2 single beds
Enter dates to see prices
Superior Apartment
...
  • Room size: 56 m²/603 ft²
  • Garden view
  • 1 sofa bed & 2 single beds
Enter dates to see prices
One-Bedroom Apartment
...
  • Room size: 56 m²/603 ft²
  • Outdoor view
  • 2 sofa beds & 1 queen bed
Enter dates to see prices
Superior Apartment
...
  • Room size: 56 m²/603 ft²
  • Garden view
  • 1 sofa bed & 2 single beds
Enter dates to see prices
Studio Suite
...
  • Room size: 40 m²/431 ft²
  • Park view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Pulai Springs Resort have a hot tub?

A hot tub is one of the facilities available at Pulai Springs Resort.

What time is check-in and check-out at Pulai Springs Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pulai Springs Resort?

Pulai Springs Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 MYR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Pulai Springs Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Pulai Springs Resort has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Johor Bahru with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Pulai Springs Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Pulai Springs Resort. Adults can enjoy breakfast offered with an additional charge of 37 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Pulai Springs Resort?

Pulai Springs Resort features 3 on-site restaurants for your dining convenience. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Pulai Springs Resort?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Pulai Springs Resort. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering and in-house planning are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and food and beverage are available upon request.

Can business events be hosted at Pulai Springs Resort?

On-site venues and convenient event services make Pulai Springs Resort an ideal choice for hosting events such as conferences and meetings. The 2 venues can accommodate up to 80 people.

What is the smoking policy at Pulai Springs Resort?

Pulai Springs Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Pulai Springs Resort?

Pulai Springs Resort is located in Pulai, famous for good restaurants such as SS Banana Cafe, Marrakech Cafe, Pulai Perdana and Restoran Tungku Impian.

What popular shopping places are close to Pulai Springs Resort?

Located in the Pulai area, Pulai Springs Resort is close to great shopping choices like U Mall and Jusco Taman Universiti Shopping Centre.

What are popular attractions near Pulai Springs Resort?

Guests at Pulai Springs Resort can easily visit Gelanggang Futsal Jalan Kabong 9, Camp Site and KRP Badminton Court located in the Pulai area.

What popular natural sightseeing spots are close to Pulai Springs Resort?

Pulai Springs Resort is located in the Pulai area, which is famous for natural sightseeing destinations such as Pulai Waterfall, Rambutan Tree and coconate Tree.

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See map

Explore the neighborhood

What people love about Pulai Springs Resort

  • 8.8

    Excellent
    Location

    "Distance quite far from town, breakfast spread good even on weekdays."

    Victor

    |

    September 13, 2022

  • 7.6

    Very good
    Location

    "Best hotel so far in JB"

    Mohd

    |

    September 12, 2022

  • 8.8

    Excellent
    Cleanliness

    "much to our surprise, it was well-maintained and clean!"

    Fazril

    |

    September 6, 2022

Property ranking|Compared to 2,721 Johor Bahru properties
See all rankings
Room size
93 sqm.
Room comfort score
7.3/10
Value for money score
8/10
Couples review score
7.7/10
Bigger than
99
%
of Johor Bahru properties
Better than
98
%
of Johor Bahru properties
Better than
90
%
of Johor Bahru properties
Better than
90
%
of Johor Bahru properties
Overall rating:

7.7

Very good
10,194 reviews
Cleanliness
7.6
Facilities
7.9
Location
7.6
Read all reviews >
What travelers say they love:
Recommended for family with young children 👍
Ahmad from Malaysia
Family with young children
More about Pulai Springs Resort

More about Pulai Springs Resort

Pulai Springs Resort

With a wide range of services catered to both business and leisure travelers, Pulai Springs Resort makes sure you get the best out of your stay.
Take advantage of a wealth of unrivaled services and amenities at Pulai Springs Resort. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Johor Bahru can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The resort's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Pulai Springs Resort.
In-room conveniences such as 24-hour room service and room service will make staying in a great choice. The resort is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the resort come with blackout curtains and air conditioning. The specially-designed rooms at Pulai Springs Resort offer a layout option like a balcony or terrace. The resort's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Pulai Springs Resort, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort. Regardless of any dietary restrictions you may have, you'll eat well at Pulai Springs Resort which has a selection of kosher and halal options.
Throughout the day, you can enjoy the activities offered at Pulai Springs Resort. While you're there, be sure to take some time to explore the easily accessible beach. The resort's host of recreational offerings ensures you have plenty to do during your stay. Your winter escape is made perfect with ski slopes, ski equipment rentals and ski lessons provided. Warm up at the end of the day with a visit to the massage, hot tub and spa.
The resort's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like snorkeling, surfing, motorized water sports, diving and wind surfing. You won't need to go far to play some water sports, with the convenience of watersports equipment rentals, boats, canoes and water park provided.
Stay active in holiday style with sporty activities including horse riding. Test your skills! Get competitive with your travel group or other guests, at the resort's badminton court, mini golf course, yoga room, golf course on site, hiking trails, bowling alley and squash court. No need to go anywhere after dinner -- play with friends or family at the library and games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the resort and explore Johor Bahru. Your journey through Johor Bahru can be completed with a short shopping stop at Johor Bahru City Square located 19.5 km away.


Reasons to stay here

This resort's facilities score higher than 92% of accommodations in the city.
Verified reviews for this resort's food and dining options score it better than 99% of accommodations in the city.
This accommodation beats more than 97% of competition in the city on room comfort.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Swimming Pool

527 mentions

Breakfast

462 mentions

Housekeeping

274 mentions

Food & Dining

205 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Badminton court
  • Billiards
  • Boating
  • Bowling alley
  • Canoeing
  • Dart board
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Horseback riding
  • Hot tub
  • Karaoke
  • Light therapy
  • Massage
  • Mini golf course
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Private beach
  • Public bath
  • Sauna
  • Skiing
  • Ski lessons
  • Snorkeling
  • Spa
  • Squash court
  • Steamroom
  • Surfing lessons
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water park
  • Watersport equipment rentals
  • Water sports (motorized)
  • Wind surfing
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Ski service
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
  • Theme park

Access

  • Adult-only property
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet facilities
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Ski equipment rentals

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Restaurants on site

Cinta Terrace Restaurant

  • Cuisine: American, Asian, Malaysian
  • Menu: Buffet, A-la-carte

Cinta Deli

  • Cuisine: American, Asian, Grill/BBQ
  • Menu: Buffet
Location
20KM Jalan Pontian Lama, Pulai, Pulai, Johor Bahru, Malaysia, 81110
Very good
Location

7.6

Airports

  • Senai International Airport (JHB) - Malaysia
    11.2 km
  • Seletar Airport (XSP) - Singapore
    32.6 km

Public transportation

  • Terminal Bas & Taxi Taman Ungku Tun Aminah Bus Station
    6.5 km
  • Kempas Baru
    12.2 km

Hospital or clinic

  • klinik keluarga
    1.1 km

Shopping

  • Paradigm Mall Johor Bahru
    9.0 km

Convenience store

  • 7 Eleven
    820 m 5 min drive

Cash withdrawal

  • ATM
    1.1 km 7 min drive
What's nearby

Popular landmarks

  • Paradigm Mall Johor Bahru
    9.0 km
  • Legoland Malaysia
    14.3 km
  • Danga Bay
    14.7 km
  • KSL City Mall
    18.2 km
  • Sultan Abu Bakar State Mosque
    18.7 km
  • Johor Zoo
    18.8 km
  • Arulmigu Sri Rajakaliamman Glass Temple
    19.2 km
  • Angry Birds Activity Park
    19.4 km
  • Johor Bahru City Square
    19.6 km
  • Jalan Wong Ah Fook
    19.9 km

Nearby landmarks

  • U Mall
    960 m
  • klinik keluarga
    1.1 km
  • Gelanggang Futsal Jalan Kabong 9
    1.2 km
  • Klinik Norila
    1.3 km
  • Rambutan Tree
    1.4 km
  • coconate Tree
    1.4 km
  • Limau tree
    1.4 km
  • KU Supermarket
    1.4 km
  • Mango Tree
    1.4 km
  • Maslee Supermarket Taman Teratai
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee100 MYR
  • Distance from city center15 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)37 MYR

The property

  • Number of floors7
  • Number of restaurants3
  • Number of rooms 141
Property announcements

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Reviews of Pulai Springs Resort from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.6
Facilities7.9
Location7.6
Room comfort and quality7.3
Service7.7
Value for money8.0
High score for Johor Bahru
Rating
9+ Exceptional (1,064)
8-9 Excellent (801)
7-8 Very Good (1,631)
6-7 Good (908)
<6 Below Expectation (1,228)
Time of the year
Mar - May (1,335)
Jun - Aug (1,388)
Sep - Nov (1,365)
Dec - Feb (1,544)
All guests (8,758)
All room types
All languages

Show reviews that mention 

Showing 5,632 verified guest comments
12345
10.0
Exceptional
Suhaili from Malaysia
Couple
Studio Suite
Stayed 1 night in March 2022

awesome ”

room quite ok,simple design and clean.for breakfast choices quite a lot with malaysian dishes,for egg counter outside the restaurant,people who eats inside restaurant couldn't see the egg counter.maybe can move to inside the restaurant.unfortunately,there is specific time given for customers to choose between 7-7.45am,8-8.45am & 9-9.45am.for me,the time is enough if only for 2 people to have breakfast on time,but for family with their children maybe they need more time to have their brekafast.Maybe the time need to change to normal time at 7-10am for people to get more comfortable and not rushing to finish up their breakfast. and they have 5 fantastic swimming pools abd the view is awesome.there is pool for adult and children.we can swim to whichever pool we like at not crowded with people.

Reviewed March 27, 2022

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10.0
Exceptional
zaidah from Malaysia
Family with teens
Studio Suite
Stayed 1 night in February 2020

Quiet, peaceful, gorgeous and blend with mature kind of place”

Gorgeous, peaceful and make me feel i'm nestle within nature. Chirping of bird in the morning. Beautiful sunrise and sunset. Witness sunrise with my daughter fr our bed. It was the first sunrise watch for her and she cried! She said it was beautiful. Son have a very good rest as he was tired fr his endless school project. Everything about this place is 90% perfect! we did everything within the hotel premises and they got lots to offer. Cycling, cineplex, sauna,massage, jacuzzi and etc... we had our dinner in their cafe as they having the johore food promo. The chef i guess is very talented as all the food taste delicious. There's also 2 swimming pool one in the hotel near the restaurant itself but we prefer the ones that in the spa and sport centre. Bigger and more beautiful. As it is far fr city ctr, getting a grab to go in no problem but going out we need the help of the recep to call one. Lastly we were very impress with Mr Zarul who is very helpful and very informative.

Reviewed March 01, 2020

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Dear Guest, Thank you so much for taking the time to review us, share with us your experiences and for giving us perfect 10 rating. Glad you had a great stay and we very much hope to welcome you soon. Sincerely, Sunny Soo, General Manager

Responded March 09, 2020
Pulai Springs Resort
10.0
Exceptional
Mohan from Malaysia
Family with young children
4-Bedroom Suite
Stayed 2 nights in October 2019

Beutifull Holiday!!”

It was my family holidays for recent Deepavali festival. I booked the Cinta Ayu 4bedroom apartment for total of 9 adult, 4 kids and 1 toddler below 2yr old. As expected from the overall reviews, this place is good for family vacation out from the city. The resort facilities were excellent which they combined with Golf club facilities under the same management. The resort super quite due to I went on the 3rd day of deepavalli which it was working day, the reception girl told me they just finish over the peak time which was on weekend deepavalli day. The apartment were big and spacious, with small pantry for boiling water and prepare some light snacks. However, they wont provide us any plates or cutleries for dine in purpose.Living room nice with new TV and good channel option. It just quite disappointed with their buffet breakfast, which the quality of the food and kitchen staff, as my profession as F&B Manager looking at it they need tremendous improvement on food quality.

Reviewed November 10, 2019

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Dear Guest, Thank you so much for taking the time to review us. Glad to hear that you had a beautiful holiday at Pulai Springs Resort. We promise that we will improve in our breakfast. Thank you again for the feedback and we look forward to seeing you soon. Sincerely, Sunny Soo, General Manager

Responded November 11, 2019
Pulai Springs Resort
9.6
Exceptional
Siang from Malaysia
Family with young children
One Bedroom Suite
Stayed 2 nights in May 2022

Good for short staycation ”

The room was clean, basic amenities are provided. No toothbrush though, although that’s not an issue for us. The facilities for recreation is only fair maintained. We loved the pool at level 2 of the main resort building, as it’s cleaner and also temperature more ideal (warm) for kids to play in especially when the sun hits different parts of the pool. The big pool was also great, but due to it being in open air there’s a lot of debris and insects in it. Not very good for kids to play in. I like the effort put in by resort to provide more activities for customers. The swings and garden at the bottom of the big pool was great to play with and take photos. Kids can take a look at the different flowers too. The kids indoor playground had less to play than advertised, but it was sufficient for my 4 year old. We had the playground all to ourselves. Entry was RM12 per head. Breakfast selection was just nice for us, and I like that we can sit on the patio area. Staff were very helpful and friendly. We had questions about things to do and they answered very patiently and gave recommendations. Check in and check out was a breeze and fuss-free.

Reviewed May 18, 2022

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10.0
Exceptional
Nor from Malaysia
Couple
One Bedroom Suite
Stayed 1 night in July 2022

Pulai springs Resort Skudai Johor”

I like everything abt this resort. The place, cleanliness, staffs, the room, the breakfast & etc. It has 4 big swimming pools with beautiful landscape. Staffs are friendly & easy to deal with. Room is specoius. The check in & out process is easy & fast. I will surely be back to the resort again. Well done to all the staffs!

Reviewed July 14, 2022

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10.0
Exceptional
Natashah from Malaysia
Family with young children
One Bedroom Suite
Stayed 1 night in July 2022

Worth your money!”

Love that the rooms are comfy, clean and well-equipped. There are different swimming pools to choose from to but it would be better if the pools that are under maintenance are fixed soon at the clubhouse, mosquito hazard. The pool on Level 2 could do with some cleaning of the floor tiles too. Overall, it's a nice play to stay.

Reviewed July 06, 2022

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10.0
Exceptional
Nurul from Malaysia
Solo traveler
Studio Suite
Stayed 2 nights in July 2020

The best”

The staffs are all very friendly and very nice. They take care of the cleanliness so well. Despite no buffet because of the covid, but they still do their best for the breakfast. I love this hotel and I’m pretty sure that I’ll come here again.

Reviewed July 12, 2020

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Dear Guest, Thank you so much for the perfect 10 rating. We are very happy to hear that you had a great stay and our associates went all out to ensure that all our guests are happy with their experience. We look forward to welcoming you back soon too! Sincerely, Sunny Soo, General Manager

Responded July 13, 2020
Pulai Springs Resort
10.0
Exceptional
nur from Malaysia
Family with young children
Deluxe Suite
Stayed 1 night in August 2019

Terbaek”

1st time try this hotel even selalu ke jb. staff yg sangat helpful. facilities yg sngt bnyk. ade 2 pool yg best utk kanak2 & ade playroom jugak. bilik yg bersih dan selesa. ade Netflix pada tv bilik, so anak2 enjoy lyn cartoon. just food mase breakfast jela, x puas hati skit. kami trun breakfast pada pkl 9.15pagi, banyak makanan dan habis & x di refill semula. overall best . will repeat again to stay here whenever we come to johor

Reviewed September 06, 2019

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Dear Guest, Thank you for reviewing us. We're please to hear that you had a fantastic time. Hoping to see you again soon. Kind Regards, Sunny Soo, General Manager

Responded September 17, 2019
Pulai Springs Resort
10.0
Exceptional
Siti from Malaysia
Family with young children
One Bedroom Suite
Stayed 1 night in July 2022

Perfect for family ”

Room spacious and clean. Breakfast is tasty. I want to highlight the pool. I love the pool. Child friendly. I enjoy my time with my family at the pool. Staff friendly. Easy check in and check out. Recommended to people if you want to stay here

Reviewed July 12, 2022

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9.6
Exceptional
Mages from Singapore
Couple
One Bedroom Suite
Stayed 2 nights in October 2019

Overall the stay was pleasant. Rooms were clean. Breakfast was good. I've recommended to my friends.”

We were paid couples wanted to chk in by 2pm. I had special request too.. But when I checked in there were no king size bedroom. Staff attended to customers who came after us. Staff did not attend to our request and delayed our chk in until 3.30pm. We had to request for a drink too. In that commotion my brother's passport was misplaced. We started off the stay abit upset. We only manage to get the passport the night before we chk out. To compensate the late chk in they gave us free dinner but unfortunately by 8pm most of the food were finished. The staffs were not really efficient other then that the resort facilities and cleanliness was excellent. Will definitely come again. Would appreciate if the reception staff's efficiency is improved. Thanks

Reviewed October 15, 2019

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Dear Guest, Thank you very much for sharing with us your experiences. We wish to sincerely apologize on some of our shortcomings and the commotion which took place while you were here. Glad my team managed to handle it well. Will certainly improve in the overall level of service especially at reception and at the restaurant. Thank you again for sharing and we hope we could see you again soon. Sincerely, Sunny Soo, General Manager

Responded October 16, 2019
Pulai Springs Resort
10.0
Exceptional
Teguh from Malaysia
Family with young children
Deluxe Suite
Stayed 2 nights in May 2022

Nice resort!”

Breakfast is great. So many choices. And tasty! The location itself is quite for from anywhere, but if you have a transportation, it wont be a problem. The room is quite spacious, and it has a balcony too. The only problem we had was the keycard to the room is always in problem. We had 2 cards for each room, and one of them cannot be used to unlock the door.

Reviewed May 08, 2022

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10.0
Exceptional
Noor from Malaysia
Group
Studio Suite
Stayed 1 night in May 2022

Exceptional”

Best place if you have Convocation event at UTM Skudai as it is close by, 6-7 mins drive. Room, facilities and car park are great as well, staff are friendly as well. Just would be perfect if the mini mart could extend business hour to 830pm so if we have emergency things to buy, there is a place fpr us to get without leaving the hotel.

Reviewed May 23, 2022

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10.0
Exceptional
Noor from Malaysia
Group
Two Bedroom Suite
Stayed 1 night in May 2022

Exceptional”

Best place if you have Convocation event at UTM Skudai as it is close by, 6-7 mins drive. Room, facilities and car park are great as well, staff are friendly as well. Just would be perfect if the mini mart could extend business hour to 830pm so if we have emergency things to buy, there is a place fpr us to get without leaving the hotel.

Reviewed May 23, 2022

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10.0
Exceptional
Lee from Singapore
Family with young children
Two Bedroom Suite
Stayed 1 night in June 2022

Enjoyed my vacation at this resort”

Fantastic resort. From check in to lunch at the cafe was great. The suite that i booked was really spacious and the view was wonderful. My kids really enjoyed the pool that have a really exciting slide. The kids play ground was really fun and inexpensive. Staff at the recreation counter was super friendly and helpful. Will definitely be back at this

Reviewed June 27, 2022

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10.0
Exceptional
Turga from Malaysia
Family with young children
Deluxe Suite
Stayed 1 night in June 2019

Good place close to nature”

Suitable to bring kids n fmly here since there are few activities can be done at the spa&sport centre..rooms ate very clean and convenient. suit for those need to realise stress after work!

Reviewed June 17, 2019

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Dear Guest, Thank you for the amazing feedback. Glad to hear that you and your family had a great stay. Looking forward to seeing you soon. Sincerely, Sunny Soo, General Manager

Responded June 20, 2019
Pulai Springs Resort
10.0
Exceptional
Firdaus from Malaysia
Couple
Studio Suite
Stayed 1 night in January 2022

Exceptional”

So comfortable, great rooms, great service, kind and polite staff. Beautiful hotel with huge pool and even a gym! Room service was yummy and very big servings. Will recommend to friends and family

Reviewed January 23, 2022

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9.6
Exceptional
Mages from Singapore
Couple
Studio Suite
Stayed 2 nights in March 2020

Second time staying here.”

Bed wasnt comfortable as I was give 2 single bed joint. I booked a suite. Initially i was given 2 singles beded room upon arguement with the staff and delayed check in I was give a room with 2 single bed joint together. I'm having a back pain now. Breakfast was not that good. Bread was very hard. This waitress named Miza was kind to us because we took the wrong food to eat quickly she spotted us and helped to change the food and served to our table. Facilities was good. We went to the sports hub everything was ok but the carom board was broken and the jacuzzi abit dirty. Other then that enjoyed the stay. Will come again.

Reviewed March 10, 2020

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Dear Guest, Thank you for reviewing us. Hope to see you soon. Sincerely, Sunny Soo, General Manager

Responded July 10, 2020
Pulai Springs Resort
10.0
Exceptional
NORAZILA from Malaysia
Family with young children
One Bedroom Suite
Stayed 1 night in August 2019

Nice stay”

Enjoy our stay very much. The room so comfortable - 1 bedroom suite. The pool really satisfied us. The breakfast of many choices and taste good. Looking forward to come here again.

Reviewed September 03, 2019

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Dear Guest, Thank you for taking the time to review us. I am pleased to hear that you had a great experience. See you soon. Sincerely, Sunny Soo, General Manager

Responded September 05, 2019
Pulai Springs Resort
10.0
Exceptional
Nurnashihin from Malaysia
Family with young children
One Bedroom Suite
Stayed 2 nights in March 2022

Our vacation was the best”

Staff very friendly, check in and out was smooth. Breakfast are superb! Room very clean.. overall i am very satisfied and definitely will come back again!!!!

Reviewed April 02, 2022

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10.0
Exceptional
Khairunnisa from Malaysia
Family with young children
4-Bedroom Suite
Stayed 2 nights in June 2022

Great place to stay with your family!”

Had an amazing staycation with my family. The room was big for 8 adults with 3 kids. Many pools, got indoor playground for the kids and the food from the Chinese restaurant at the resort was delicious. Will definitely recommend this to my friends.

Reviewed July 05, 2022

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