Pullman Miri Waterfront
Pullman Miri Waterfront
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Deluxe Room 1 King - Bed Pullman Miri Waterfront
Deluxe Room 1 King - Bed
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Lobby Pullman Miri Waterfront
Lobby
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Interior view Pullman Miri Waterfront
Interior view
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Interior view Pullman Miri Waterfront
Interior view
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See map Pullman Miri Waterfront
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Excellent
Location
8.5
See all 44 photos Pullman Miri Waterfront
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Removed from saved list
2017

Pullman Miri Waterfront

Excellent location
Stay in the heart of Miri - See what's nearby
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Excellent
From 1901 reviewsSee what guests said
8.5
Recommended by 92% of guests
Value for money8.4
Location rating8.5
Nearest airportMiri Airport (MYY)
Distance to airport8.5 km
Has restaurantYes
  • 1 kilometers to public transportation

  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms

Room choices
Don't miss out!9 travelers are looking at this property right now | 14 travelers have booked today.
Deluxe Executive Room
Deluxe Executive Room
...
  • Partial sea view
  • 48 m²/517 ft²
  • 1 king bed
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Deluxe 2 Single beds
Deluxe 2 Single beds
...
  • Partial sea view
  • 48 m²/517 ft²
  • 2 single beds
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Premium Superior Twin
Premium Superior Twin
...
  • Partial sea view
  • 64 m²/689 ft²
  • 1 single bed
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Superior Room 1 King Bed
Superior Room 1 King Bed
...
  • City view
  • 48 m²/517 ft²
  • 1 king bed
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Deluxe Room 1 King
Deluxe Room 1 King
...
  • Partial sea view
  • 48 m²/517 ft²
  • 1 king bed
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Superior Suite
Superior Suite
...
  • Partial sea view
  • 92 m²/990 ft²
  • 1 king bed
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Superior Room 2 single Beds
Superior Room 2 single Beds
...
  • Partial sea view
  • 48 m²/517 ft²
  • 2 single beds
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Deluxe Room 2 Single Beds
Deluxe Room 2 Single Beds
...
  • Sea view
  • 48 m²/517 ft²
  • 2 single beds
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Double Premium Superior
Double Premium Superior
...
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    Executive Twin Beds
    Executive Twin Beds
    ...
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      More about Pullman Miri Waterfront

      More about Pullman Miri Waterfront

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Guest policies

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      Some helpful facts

      The property

      Number of bars/lounges : 2
      Number of floors: 24
      Number of rooms : 328

      Announcements

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      Real reviews from real guests

      Agoda Reviews (1901)Booking.com Reviews (2332)
      8.5
      Excellent
      Cleanliness8.8
      Facilities8.5
      Location8.5
      Service8.4
      Value for money8.4
      Provided by verified guests of Agoda
      Filter guest comments by:
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      Room type
      Deluxe Room 1 King
      Superior Room 1 King Bed
      Deluxe Executive Room
      Deluxe Room 2 Single Beds
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      Showing 874 verified guest comments
      12345
      9.2
      Exceptional
      Pei from Brunei Darussalam
      Solo traveler
      Superior Room 2 single Beds
      Stayed 1 night in July 2018
      Nice and modern hotel”
      Nice design, simply and timeless. Good location and good view. Would stay again next time.
      Reviewed July 21, 2018
      7.6
      Very good
      MOHD from Malaysia
      Couple
      Stayed 1 night in July 2018
      Facilities great but services very poor and bad”
      It was our very first time staying in Pullman Hotel.my expection is great but what happen is very worst than 1 star hotel for service at counter. the front reception staffs Miss Hamizah tell me that a king size room seaview that i have bookd not available, Im wonder how come I already booked a room but a room not available. I ask her than she answer that " First come, First Serve" . she offer me twin bed size,city view downgrade my room. This is my first bad answer for 5 star hotel, eventhough 1 star hotel never tell customer like that.Then she pass to Mr Slyvaster, (spelling might be mistake),suddenly he tell me king room size available but have to wait for 1 hour because room is not ready. Although I had to wait for our room at about 4.00pm, then I ask again on 4.00pm then he answer that room is not ready yet. I ask him again ,i need to wait until when then suddenly he answer room available.no receipt given when checkout either .but however facilities are great.
      Reviewed July 20, 2018
      Dear Mr Mohd, Please allow me to take this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your thoughts is highly appreciated. Pullman Miri Waterfront is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance.Your willingness to share your experience is genuinely appreciated. I hope you will allow us the opportunity to serve your future lodging needs, as we would like the opportunity to provide you the level of service you expect from Pullman. Thank you.
      Show more
      Pullman Miri Waterfront
      8.0
      Excellent
      Yoke from Singapore
      Group
      Superior Room 2 single Beds
      Stayed 3 nights in July 2018
      Very good”
      Room is spacious and clean. No issue in finding parking. However, checkin process is slow for me on that day. Found housekeeping only came at 5pm. But overall, a pleasant place to stay in.
      Reviewed July 19, 2018
      Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
      Show more
      Pullman Miri Waterfront
      9.6
      Exceptional
      KWEE from Singapore
      Couple
      Superior Room 1 King Bed
      Stayed 3 nights in July 2018
      Great hotel with good service!”
      It was our very first time in Miri & staying in Pullman Hotel. Although we had to wait for our room at about 3.00pm, the front reception staffs & especially, Mr. Alexander (duty manager?) was really friendly & helpful. We had a 3 nights's stay in a Superior room with a King sized bed. Room was big & clean, with the basic bathroom amenities. Bed was super comfy & clean. We had rented a car for our convenience to go to the places that we had planned. Overall, we were satisfied and in the near future, we may return to stay in Pullman Waterfront again!
      Reviewed July 18, 2018
      Thanks for your recent stay with us.Yes,Mr Alex is our Assistant Front Office Manager and we're glad to hear that he is being helpful during your stay.We wish to welcome you back anytime soon! :)
      Responded July 19, 2018
      Pullman Miri Waterfront
      8.0
      Excellent
      Liew from Brunei Darussalam
      Couple
      Deluxe Executive Room
      Stayed 2 nights in May 2018
      Good location and scenery”
      Great value for money!
      Reviewed July 18, 2018
      Thanks for the comments and we wish to welcome you back anytime soon!
      Responded July 19, 2018
      Pullman Miri Waterfront
      7.2
      Very good
      SHARON from Brunei Darussalam
      Family with young children
      Superior Room 2 single Beds
      Stayed 1 night in July 2018
      PAYMENT DETAILS WRONGLY CHARGED TO MY CREDIT CARD”
      I DON'T UNDERSTAND WHY AGODA HAS BEEN CHARGED MY CREDIT CARD AS I HAVE CHOSEN PAY LATER AND COLLECTED BY PROPERTY. WHEN I CHECKED IN TO THE HOTEL LOBBY THEY ARE NOT ALLOWED ME TO VOID THE TRANSACTION INSTEAD OF PAYING BY CASH.
      Reviewed July 17, 2018
      Sorry to hear about that Ms Sharon.However,we wish to welcome you back anytime soon! :)
      Responded July 19, 2018
      Pullman Miri Waterfront
      8.8
      Excellent
      Nur from Malaysia
      Business traveler
      Superior Room 2 single Beds
      Stayed 3 nights in July 2018
      Recommended”
      Upon my check in, i was able to check in earlier and assist by front desk. Breakfast are the best they serve different menu each day. Near to mini market and easy to find restaurant. Staff front desk, housekeeping, at restaurant are really helpful and friendly. Only need to upgrade wifi in room and housekeeping need to clean room earlier as my stay they forgot to clean up and need to call several time. Will stay at pullman again next time
      Reviewed July 15, 2018
      Thank you for your recent stay with us and hope to see u again anytime soon! :)
      Responded July 19, 2018
      Pullman Miri Waterfront
      9.6
      Exceptional
      Linawati from Brunei Darussalam
      Family with young children
      Superior Room 2 single Beds
      Stayed 1 night in July 2018
      Exceptional”
      Good hospitality. Staff all friendly.
      Reviewed July 14, 2018
      Thank you for your comments and we wish to welcome you back anytime soon!:)
      Responded July 19, 2018
      Pullman Miri Waterfront
      10.0
      Exceptional
      Jia from Singapore
      Family with teens
      Superior Room 2 single Beds
      Stayed 1 night in February 2018
      Very good room and atmosphere”
      We stayed over during new year's eve and had excellent view of the fireworks from our room window. Staff service was top-notch and facilities were great too! =)
      Reviewed July 12, 2018
      Thank you for the perfect rating and comments.We wish to welcome you back anytime soon! :)
      Responded July 12, 2018
      Pullman Miri Waterfront
      10.0
      Exceptional
      Abd from Malaysia
      Business traveler
      Superior Room 2 single Beds
      Stayed 1 night in July 2018
      The best hotel in Miri”
      All is perfect
      Reviewed July 11, 2018
      Thank you for the perfect rating and comments.We wish to welcome you back anytime soon! :)
      Responded July 12, 2018
      Pullman Miri Waterfront
      8.0
      Excellent
      Patricia from Brunei Darussalam
      Couple
      Superior Room 1 King Bed
      Stayed 1 night in July 2018
      A short weekend stay”
      Love how spacious the room is and bed is very comfortable. Very nice open modern concept, toilet is clean and well equipped. There was a separate bath tub and a shower area which is quite rare to have. Lots of parking spaces and also enjoyed their bar lounge with great live band:) will come back again to enjoy their other facilities such as the pool with amazing view!
      Reviewed July 11, 2018
      Thank you for the rating and comments.We wish to welcome you back anytime soon! :)
      Responded July 12, 2018
      Pullman Miri Waterfront
      10.0
      Exceptional
      Sofian from Brunei Darussalam
      Family with teens
      Superior Room 2 single Beds
      Stayed 1 night in March 2018
      Convinient for senior citizens”
      Unit is spacious, clean and cosy. Staff was polite and friendly. Breakfast selection was delicious. Will be back.
      Reviewed July 11, 2018
      Thank you for the perfect rating and comments.We wish to welcome you back anytime soon! :)
      Responded July 12, 2018
      Pullman Miri Waterfront
      10.0
      Exceptional
      Sofian from Brunei Darussalam
      Solo traveler
      Deluxe Room 1 King
      Stayed 1 night in March 2018
      Safe for solo traveller”
      Unit is spacious, clean and cosy. Staff was polite and friendly. Breakfast selection was delicious. Will be back.
      Reviewed July 11, 2018
      Thank you for the perfect rating and comments.We wish to welcome you back anytime soon! :)
      Responded July 12, 2018
      Pullman Miri Waterfront
      10.0
      Exceptional
      Sofian from Brunei Darussalam
      Family with young children
      Superior Room 2 single Beds
      Stayed 1 night in March 2018
      Will come back”
      Unit is spacious, clean and cosy. Staff was polite and friendly. Breakfast selection was delicious. Will be back.
      Reviewed July 11, 2018
      Thank you for the perfect rating and comments.We wish to welcome you back anytime soon! :)
      Responded July 12, 2018
      Pullman Miri Waterfront
      7.6
      Very good
      FOON from Malaysia
      Business traveler
      Deluxe Room 1 King
      Stayed 1 night in June 2018
      Nice location”
      Suitable for business trip. Good location
      Reviewed July 10, 2018
      Thank you for the perfect rating and comments.We wish to welcome you back anytime soon! :)
      Responded July 12, 2018
      Pullman Miri Waterfront
      9.2
      Exceptional
      Hui from Malaysia
      Business traveler
      Superior Room 2 single Beds
      Stayed 2 nights in July 2018
      Big, clean and nice room, near town”
      Pros: easy to get food nearby, nice big room and clean as well Cons: improvement needed for waitress/waiter (wedding banquet dinner); speed in check in/check out can be faster.
      Reviewed July 09, 2018
      Thank you for the rating and comments.We wish to welcome you back anytime soon! :)
      Responded July 12, 2018
      Pullman Miri Waterfront
      9.2
      Exceptional
      Hui from Malaysia
      Business traveler
      Deluxe Room 1 King
      Stayed 2 nights in July 2018
      Accomodation good and clean. However the food(banquet dinner) can be better.(need improvement)”
      Pros: clean, big, comfortable and near to town. Cons: food in hotel can be better;
      Reviewed July 09, 2018
      Thank you for the comments.We wish to welcome you back anytime soon! :)
      Responded July 12, 2018
      Pullman Miri Waterfront
      6.4
      Good
      NELSON from Brunei Darussalam
      Family with teens
      Superior Room 2 single Beds
      Stayed 1 night in July 2018
      Location is good, right in the city center, with easy access to nearby eateries and shopping malls.”
      Some facilities are a bit down, for e.g. fridge takes longer time to cool, only one mug and one slipper ( usually two in each case) are provided. And the inner part of the mug is coffee/tea stained. The toilet flushed system is not working to its full strength. Nevertheless, room is clean, air-con is working well. And the service at the counter is tolerated within the time taken. Complementary drinks will be most welcomed for many travelers on checking in after a long journey.
      Reviewed July 09, 2018
      Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
      Show more
      Pullman Miri Waterfront
      8.8
      Excellent
      Faizal from Malaysia
      Business traveler
      Deluxe Room 1 King
      Stayed 1 night in July 2018
      Good Hotel”
      Hotel have to check in late!!
      Reviewed July 07, 2018
      Thank you for your comments and we do apologize in getting your room quiet late.However,we wish to welcome you back anytime soon! :)
      Responded July 12, 2018
      Pullman Miri Waterfront
      9.2
      Exceptional
      Kenny from Malaysia
      Couple
      Deluxe Room 1 King
      Stayed 1 night in July 2018
      Exceptional”
      please provide toothpaste aswell overall very good.
      Reviewed July 06, 2018
      Thanks for your comments and out toothbrush is available upon arrival. However,we wish to welcome you back anytime soon! :)
      Responded July 06, 2018
      Pullman Miri Waterfront
      12345
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