Pullman Phuket Arcadia Naithon Beach Resort
Pullman Phuket Arcadia Naithon Beach Resort
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"Great location, easy access to beach, amazing pool"

Tina

|

April 10, 2018

Ocean Room - View Pullman Phuket Arcadia Naithon Beach Resort
Ocean Room - View
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Lobby Pullman Phuket Arcadia Naithon Beach Resort
Lobby
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Lobby Pullman Phuket Arcadia Naithon Beach Resort
Lobby
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Interior view Pullman Phuket Arcadia Naithon Beach Resort
Interior view
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See map Pullman Phuket Arcadia Naithon Beach Resort
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Excellent
Location
8.1
See all 63 photos Pullman Phuket Arcadia Naithon Beach Resort
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What guests are saying:
My only regret is that we spent only one night in this little paradise.
Frank from Germany
Couple
If you are looking to do tourist things, the location of the hotel is kind of far out. If you’re looking to get away from all the business of the city the location is ideal.
Anh from United States
Group
Everything and everyone was amazing
Shane from Australia
Couple
Pros: Great location. Great breakfast. Cons: Too expensive and therefore not great value for money. Nespresso machine in the room a great idea. However, to be charged for coffee capsules was so cheap and annoying. As a protest we decided not to even use it.
Rashid from Oman
Couple
Else all in perfect.
Hong from China
Couple
We thoroughly enjoyed staying at this hotel. Beautiful facilities and the staff were extremely helpful and friendly going out of their way to make sure you were well taken care of.
Anne from Australia
Couple
The resort is well designed and exudes a calm and relaxing atmosphere especially with its many water features. Facilities are well located and suitable for those with young families.
tunku from Malaysia
Couple
Second time here and will come back again & again. Clean, well located, nice beach, great atmosphere, warm & helpful staffs
Nur from Malaysia
Family with young children

Pullman Phuket Arcadia Naithon Beach Resort

Excellent location
What's nearby?
Excellent
From 673 reviewsSee what guests said
8.6
/
10
Exceptional room comfort and quality
9.0
Recommended by 91% of guests
Value for money8.3
Distance to city center30 km
Location rating8.1
Nearest airportPhuket International Airport (HKT)
Distance to airport5.8 km
  • Airport transfer

  • 170 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
9.0
Excellent
Room comfort & quality
8 travelers are looking at this property right nowBook now before it's too late!
1 Bedroom Pool Villa
1 Bedroom Pool Villa
...
  • Room size: 170 m²/1830 ft²
  • Ocean view
  • 1 king bed
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Grand Deluxe
Grand Deluxe
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  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 king bed
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Ocean Room
Ocean Room
...
  • Room size: 46 m²/495 ft²
  • Ocean view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 46 m²/495 ft²
  • Garden view
  • 1 king bed
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Grand Ocean
Grand Ocean
...
  • Room size: 55 m²/592 ft²
  • Ocean view
  • 1 king bed
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Single Deluxe
Single Deluxe
...
  • Room size: 46 m²/495 ft²
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Double Grand Deluxe
Double Grand Deluxe
...
  • Room size: 55 m²/592 ft²
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Double Superior Ocean View
Double Superior Ocean View
...
  • Room size: 55 m²/592 ft²
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Twin/Double room - Sea View
Twin/Double room - Sea View
...
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    Triple Room Panoramic
    Triple Room Panoramic
    ...
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      Have a question for Pullman Phuket Arcadia Naithon Beach Resort?

      What people love about the property

      • "Service was excellent and beach is beautiful."

        Nik E.

        |

        July 13, 2017

      • "Great Hotel, with beautiful views and pleasant staff."

        Karthik

        |

        May 2, 2017

      • "Helpful friendly staff."

        Helal

        |

        April 26, 2017

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      More about Pullman Phuket Arcadia Naithon Beach Resort

      More about Pullman Phuket Arcadia Naithon Beach Resort

      "The staff are super friendly"

      Mohd I.

      |

      December 17, 2017

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

      "Pros: Great location."

      Rashid

      |

      January 27, 2018

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (673)Booking.com Reviews (906)
      8.6
      /
      10
      Cleanliness8.8
      Facilities8.9
      Location8.1
      Room comfort and quality9.0
      Service8.8
      Value for money8.3
      Provided by verified guests of Agoda
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      All guests (673)
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      Showing 507 verified guest comments
      12345
      9.6
      Exceptional
      Celine from Singapore
      Family with young children
      Grand Deluxe
      Stayed 4 nights in October 2018
      Great Attention to Details ”
      My family and I enjoyed a truly pleasant stay at this resort. All staff was smiling and very helpful/accommodating. As we have a baby and requested a baby cot, upon checkin our room was all set with the baby cot and baby toiletries:) Then the next day, upon cleaning our room, the staff must have seen my baby bottles washed and provided me with a special baby bottle/nipple wash and more water bottles. How thoughtful!!! Thank you again for all the extra attention and care. We appreciated. We will come back!
      Reviewed November 05, 2018
      8.8
      Excellent
      SUNARDI from Vietnam
      Solo traveler
      Grand Deluxe
      Stayed 1 night in October 2018
      nice room & facilities”
      stayed in grand deluxe room, nice room with luxurious bath room and huge balcony. the resort locate on hill side overlooking Naithon beach with direct access to the beach area, nice view from the lobby / lounge area, esp on sunset .. however may not suitable for elderly / disable since this resort have some many steps and elevation. Good breakfast with variety of choices (score 8 out of 10)
      Reviewed October 26, 2018
      9.2
      Exceptional
      Prithipal from Singapore
      Family with teens
      Grand Deluxe
      Stayed 2 nights in October 2018
      Exceptional”
      The hotel has stunning views from the lobby. The rooms were extremely comfortable & fully stocked with all you would evwr
      Reviewed October 24, 2018
      9.6
      Exceptional
      KEE from Malaysia
      Couple
      Deluxe Room
      Stayed 3 nights in October 2018
      Exceptional”
      hotel at hillside with sea views, staff were very helpful
      Reviewed October 24, 2018
      5.6
      Mei from Malaysia
      Couple
      Ocean Room
      Stayed 1 night in October 2018
      Just average ”
      Average stay. Is deep inside from noisy town, up on hillside but is near to airport. Staff is friendly and helpful. Pool is nice but inside the pool has a lots of tales is drop off, need to be careful when swim and step on it. It sharp at the corner of the drop off tales. Room is average, the bed is not comfortable, toilet is clean but the bathtub water is yellowish, not even dare to use the bathtub. Quiet disappointed on this stay. Breakfast is good. Food only have few choice outside hotel, and some roadside local food which so salty until can't even eat for second mouth.
      Reviewed October 22, 2018
      Dear Mei, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems mentioned and prevent future occurrence. I feel sad reading that your overall experience got impacted by several negative aspects highlighted in your review. You can count on me to share your feedback to improve our overall performance.In regards to the pool, I can confirm that we are discussing with our owners as well as various pool contractors and I can confirm that in 2019, the pool will be closed and totally repaired. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity Sincerely, Benoit Metanomski Director of Operations
      Show more
      Pullman Phuket Arcadia Naithon Beach Resort
      6.8
      Good
      Jacqueline from Singapore
      Couple
      Deluxe Room
      Stayed 2 nights in May 2018
      nice facade but without soul or character”
      a bulk of the rooms are far from the lobby and you either need to walk quite a distance or take the shuttle service to get to your room. the shuttle involves crowding in the waiting area next to the drive way that is definitely too small for the visitor traffic this hotel experiences, trying frantically to get the attention of the staff (who are usually extremely busy or preoccupied, probably short staffed) and then eventually getting packed like sardines onto the vehicle and carted off to your room. to be fair the rooms are nice/modern and the ocean views from the hotel grounds are breathtaking but the hassle of even getting out of the room was already a journey. there was also a brief power outage while we were there and a more significant water problem where our room had no water for more than an hour, and was gushing brown water from all taps for the next half hour. overall it's an aesthetically pleasing hotel but we felt the design lacked thought for the guests and soul
      Reviewed October 21, 2018
      10.0
      Exceptional
      MOHD from Malaysia
      Couple
      Ocean Room
      Stayed 2 nights in September 2018
      The best experience in Phuket”
      We came in from another resort which was so so. Nothing special. Then for our final 2 nights we stayed at Pullman Arcadia Naithon. We wished it could have been longer! The staff are friendly. The place is beautiful. Our room came with an Ocean View and it was a splendid scene. Relaxing with the sound of the waves hitting the shore makes the room a bargain. You'd forget all the problems at home. Our room was huge and very very comfortable. Our large bed could fit in 4 people so my wife and i weren't complaining. The gym is accesible 24/7 and since im an early riser, i had the whole place to myself at 5am (regardless of the fact that we stayed during the low season). The breakfast was great with plenty of choices. We had our breakfast sitting outdoor facing the sea (again). It was a beautiful sight. Before sunset we would take a stroll by the beach which was less crowded vs Patong and then took a dip at the resort pool afterwards. We plan to return here again next year. The best!
      Reviewed October 03, 2018
      9.6
      Exceptional
      Minako from Japan
      Solo traveler
      Grand Ocean
      Stayed 4 nights in September 2018
      Exceptional”
      View from hotel is beautiful and staff are very helpful. I had such wonderful relax time there and definitely want to come back. If anybody needs calm relax holiday, I very recommend this place!
      Reviewed October 02, 2018
      8.0
      Excellent
      Mandi from Hong Kong
      Solo traveler
      Grand Deluxe
      Stayed 1 night in September 2018
      Excellent team and facilities”
      I was there for a quick 1 night escape since I need to re-schedule my trip a bit and I chose this resort near airport. The entire property and facilities are all good. When I checked-in there are some rude guests from PRC interrupted but the staff remained very professional and being very helpful. I was sent to the room directly by their mini door-less car, it was really cute! Food was good since I went for both a la carte early dinner and I did try the buffet breakfast. The spa was good and my masseuse, she was just perfect! The vocalist at lounge next to the lobby was amazing, one of the best I ever met. The only thing which I need to mention is - I noticed that there are quite a lot of PRC guests and I think the facilities are quite old (esp in the room, stained shelf, marbles, balcony doors and curtain with mould), other than that I think on software - the score is definitely 9/10! FYI the property only support gadgets re-charge service at the reception.
      Reviewed September 25, 2018
      9.2
      Exceptional
      Sheau from Malaysia
      Couple
      Ocean Room
      Stayed 3 nights in June 2018
      superb value of money”
      i have a great stay with Pullman Phuket Arcadia Naithon
      Reviewed September 21, 2018
      7.2
      Very good
      Kamonpan from Thailand
      Group
      Grand Deluxe
      Stayed 1 night in September 2018
      You get what you paid”
      Location is far from city and tourism spot. Great facility and friendly staff. View in room is not that you expected
      Reviewed September 19, 2018
      7.2
      Very good
      ian from United Kingdom
      Couple
      Deluxe Room
      Stayed 5 nights in August 2018
      Nice place, but a few issues”
      Great place generally and good location near a lovely beach. Room was damp, floor got wet from condensation often - this was the most annoying part of our stay. Staff were polite and good for the most part but on occasion not the most helpful. Breakfast was very good.
      Reviewed September 11, 2018
      Dear Ian, We would like to thank you for choosing our “Beach House” for your holiday destination and taking the time to share your comments. On the positive side, glad you have enjoyed the hotel in overall, staff as well as our lovely breakfast. We are sorry to hear your experience was tarnished by the condition of the room. We can only hope you took the time to speak with one of our staff members during your stay to see if we could find a better room for you as it appears this was the major impact on what could have been a great stay. We cannot change the past but welcome the opportunity to change your current memory with something more positive as our goal is create a resort “Guests Love” Please contact us directly when that occasion arise. Kind regards, Brett Wilson General Manager
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      Pullman Phuket Arcadia Naithon Beach Resort
      8.8
      Excellent
      Ashfaqul from Canada
      Couple
      Ocean Room
      Stayed 2 nights in August 2018
      Excellent”
      The staff were excellent. always smiling and helpful. English was a challenge. We took the hotel car to tour, the driver's language skill was poor. The room was very nice, however the main desk was bend, drawers not working.
      Reviewed September 04, 2018
      9.2
      Exceptional
      Adam from United Kingdom
      Group
      Deluxe Room
      Stayed 2 nights in August 2018
      Big sprawling hotel with areas to improve on”
      Naithon is has a really nice beach but the place is dead in low season. The Pullman however seemed incredibly busy. The location, beach view and pools are really nice and has a good gym and loads of restaurant choices. But the place felt a bit over run at times. Especially at check-in which seemed to take an age as those checking in and checking in caused big queues. And there's a lot of kids at the main pool which we weren't expecting. Overall nice hotel for a couple of days, especially as so close to airport.
      Reviewed August 23, 2018
      7.6
      Very good
      FATT from Singapore
      Family with young children
      Grand Ocean
      Stayed 4 nights in August 2018
      Very good”
      We stayed here for 4 nights and thoroughly enjoyed ourselves! Pros: helpful staff, great facilities, spacious room, amazing view (we stayed at ocean view), when we checked in, the sofa was already made into a cute little bed for my 3yo Daughter, with pillow and duvet! Love the main swimming pool for the view. And a direct beach access in 5 mins, very convenient! Cons: location is near airport but far from everything else (e.g Patong Beach, Phuket town, etc). But the best decision we made was to rent a car throughout our stay. The taxi were really expensive. From the airport to the hotel was $550bhat, even though it was just a 10-15mins ride. Breakfast Buffet selection was boring. Especially for the “hot food”, for 5 days, we had the same pork/chicken/beef ball noodles soup. It will be nice to change the buffet line daily, for guests who stayed a longer period.
      Reviewed August 22, 2018
      10.0
      Exceptional
      TIMOTHY from Malaysia
      Family with young children
      Ocean Room
      Stayed 5 nights in August 2018
      Superb hotel!”
      One amongst the best location and hotels we have stayed in Thailand
      Reviewed August 19, 2018
      8.8
      Excellent
      Riadh
      Couple
      Grand Deluxe
      Stayed 9 nights in July 2018
      Excellent location and facilities.”
      They need to pay more attention to ‘house keeping ‘ for guests who are staying for a week or more. We often had to ask for things like soap / shower gel/ towels etc. I think a “check list” system for the cleaners would be helpful
      Reviewed August 15, 2018
      Dear Riadh, We truly appreciate you sharing your feeling with us. On the positive side, glad you have enjoyed the hotel facilities as well as the location. Our goal is to provide a totally satisfying experience for all our guests and it appears on the occasion we let you down with the cleanliness. We would like to express our most sincere regret. Please rest assured that appropriate action has been taken with our room attendants and housekeeping supervisor, to ensure that the standard is keep consistency. We hope you will give us the opportunity of welcoming you again in Pullman Phuket Arcadia. In the meantime, We remain at your disposal should you require any further assistance. Kind regards, Brett Wilson General Manager
      Responded August 19, 2018
      Pullman Phuket Arcadia Naithon Beach Resort
      4.4
      TOMOHIRO from Japan
      Solo traveler
      Grand Deluxe
      Stayed 2 nights in July 2018
      bad service”
      Check-in is late, taxi will forget to call. It was the most terrible hotel I have ever had.
      Reviewed August 14, 2018
      Dear Tomohiro, Thank you for your recent stay at Pullman Phuket Arcadia and taking the time to tell us about your experience. I am sorry that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would appreciated if you could share us more in details about your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Pannaphat Lapa Director of Rooms
      Responded August 19, 2018
      Pullman Phuket Arcadia Naithon Beach Resort
      4.8
      kitleng from Macau
      Family with teens
      Grand Deluxe
      Stayed 1 night in August 2018
      nice resort / unprofesstional staff/ good food/ not very clean ”
      the location is far from anywhere, around the beach had a few restaurants but expensive. Resort is nice and beautiful, buffet breakfast many choice. staff performance is so so for me , for only she said her word and while I want to ask she try to stop me and keep on her introducing.
      Reviewed August 11, 2018
      Dear Kitleng, We would like to thank you for choosing our “Beach House” for your holiday destination and taking the time to share your comments. We are always doing our best to offer our valued guests the best possible experience; trying always to exceed our customers’ expectations and this is why I feel very sad to notice you left us with mixed feelings. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. We hope that you will give us a chance to regain your confidence and we would love to have you back at our property. You can count on me and the entire team to look well after you and do our best to turn those mixed memories into more positive one. Kind regards, Brett Wilson General Manager
      Show more
      Pullman Phuket Arcadia Naithon Beach Resort
      10.0
      Exceptional
      Lee from Malaysia
      Couple
      Grand Deluxe
      Stayed 2 nights in October 2017
      awesome hotel!”
      love the live band at night. awesome view from room and lobby. will be back again definitely!
      Reviewed July 04, 2018
      12345
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