Pullman Phuket Arcadia Naithon Beach Resort
Pullman Phuket Arcadia Naithon Beach Resort
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Ocean Room Pullman Phuket Arcadia Naithon Beach Resort
Ocean Room
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Lobby Pullman Phuket Arcadia Naithon Beach Resort
Lobby
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Lobby Pullman Phuket Arcadia Naithon Beach Resort
Lobby
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Interior view Pullman Phuket Arcadia Naithon Beach Resort
Interior view
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See map Pullman Phuket Arcadia Naithon Beach Resort
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Location
Excellent
8.1
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Pullman Phuket Arcadia Naithon Beach Resort

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Excellent
From 560 reviewsSee what guests said
8.6
Recommended by 89% of guests
  • Airport transfer

  • 170 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
9.0
Excellent
Room comfort & quality
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1 Bedroom Pool Villa
1 Bedroom Pool Villa
...
  • Ocean view
  • 170 m²/1830 ft²
  • 1 king bed
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Ocean Room
Ocean Room
...
  • Ocean view
  • 46 m²/495 ft²
  • 1 king bed
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Grand Deluxe
Grand Deluxe
...
  • Garden view
  • 55 m²/592 ft²
  • 1 king bed
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Grand Ocean
Grand Ocean
...
  • Ocean view
  • 55 m²/592 ft²
  • 1 king bed
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Grand Deluxe Room
Grand Deluxe Room
...
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    Deluxe Twin
    Deluxe Twin
    ...
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      Ocean View
      Ocean View
      ...
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        Deluxe
        Deluxe
        ...
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          Deluxe Room
          Deluxe Room
          ...
          • Garden view
          • 46 m²/495 ft²
          • 1 king bed
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          Grand Triple Deluxe
          Grand Triple Deluxe
          ...
          • 55 m²/592 ft²
          • Balcony/terrace
          • 1 sofa bed and 2 single bed...
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          More about Pullman Phuket Arcadia Naithon Beach Resort

          More about Pullman Phuket Arcadia Naithon Beach Resort

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          Thai cuisine
          Thai cuisine
          Sangswan Resort and Restaurant
          6.4 kmThai
          Alex and Luna
          9.3 kmThai
          Asian cuisine
          Asian cuisine
          Blue Siam
          9.5 kmAsian, Seafood, Thai
          Oriental Spoon
          9.7 kmAsian, Gluten Free, Seafood

          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (560)Booking.com Reviews (946)
          8.6
          Excellent
          Read reviews from:
          Cleanliness8.9
          Facilities8.9
          Location8.1
          Room comfort and quality9.0
          Service8.8
          Value for money8.3
          Provided by verified guests of Agoda
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          Room type
          1 Bedroom Pool Villa
          Ocean Room
          Deluxe Room
          Grand Deluxe
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          Showing 452 verified guest comments
          12345
          9.2
          Tina from Singapore
          Solo traveler
          Deluxe Room
          Stayed 1 night in March 2018
          Beautiful luxury hotel”
          great location, easy access to beach, amazing pool
          Reviewed April 10, 2018
          We very much appreciate your comments regarding your stay at the Pullman Phuket Arcadia Naithon Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tropical regards, Pannaphat Lapa
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          Pullman Phuket Arcadia Naithon Beach Resort
          9.2
          Patricia from Myanmar
          Couple
          Ocean Room
          Stayed 2 nights in March 2018
          Exceptional”
          Lovely room. Friendly and helpful staff. Pretty views. Lovely views from the bar. Nice swimming pools and fitness gym. Looks like a lot of activities for kids too. Good access to the beach. Secluded location so if you like a place where you can easily go into town this not the location for you.
          Reviewed March 29, 2018
          8.0
          Zhengshu from Singapore
          Group
          Deluxe Room
          Stayed 1 night in March 2018
          Quite & Refreshing Stay in Phuket”
          Great stay in Pullman. The proximity to the airport (less than half hour drive) is already an plus. also impressed by the scenery and environment, and concierge services. The only thing that concerned me is there were way more tourists on the beach than expected, but in general this resort is highly recommended.
          Reviewed March 23, 2018
          10.0
          penprapa from Thailand
          Group
          Ocean Room
          Stayed 2 nights in March 2018
          Exceptional”
          Hotel has the great view, near the airport. Our group join yoga class in the morning and feel good. The teacher is friendly and attentively. But the food is more variety of choices when there are more customers.
          Reviewed March 19, 2018
          8.8
          Thomas from Canada
          Couple
          Deluxe Room
          Stayed 2 nights in March 2018
          A great, secluded stay, only slightly diminished”
          We first stayed here 5 years ago during the soft open, when the hotel was much quieter and more geared towards couples. With all of their amenities open, it has attracted a lot of families with young children, diminishing its appeal as a romantic getaway destination. kids will be screaming around the hotel, pool, restaurants, and beach at pretty much any time of day. However, the rooms are quiet and feel secluded from the rest, the views are spectacular, and the hotel's fit and repair is in good order even after a few years. The only major downturn is the on-resort dining. The breakfast is still wonderful, with tons of options and a complimentary bloody Mary station. Lunch and Dinner at Elements and Vero were super disappointing. Thai dishes were expensive and relatively flavourless, and Italian dishes were even more insanely overpriced ($20 USD for 3 slivers of chewy octopus) and bland. it's too bad since the food here was genuinely great at our last stay, but I'd recommend getting lunch and dinner at the beach now.
          Reviewed March 05, 2018
          8.8
          Anh from United States
          Group
          Grand Deluxe
          Stayed 4 nights in January 2018
          Excellent”
          If you are looking to do tourist things, the location of the hotel is kind of far out. If you’re looking to get away from all the business of the city the location is ideal.
          Reviewed January 30, 2018
          6.0
          Nittha from Thailand
          Couple
          Grand Deluxe
          Stayed 2 nights in January 2018
          good”
          good
          Reviewed January 30, 2018
          9.6
          Frank from Germany
          Couple
          Grand Ocean
          Stayed 1 night in January 2018
          Perfect !!!!”
          My only regret is that we spent only one night in this little paradise.
          Reviewed January 28, 2018
          8.8
          Rashid from Oman
          Couple
          Ocean Room
          Stayed 4 nights in January 2018
          Excellent hotel. Consider it as top of the range resort.”
          Pros: Great location. Great breakfast. Cons: Too expensive and therefore not great value for money. Nespresso machine in the room a great idea. However, to be charged for coffee capsules was so cheap and annoying. As a protest we decided not to even use it.
          Reviewed January 27, 2018
          8.4
          Iskandar from Singapore
          Family with young children
          Grand Deluxe
          Stayed 2 nights in January 2018
          Great for us and our very young daughters”
          Great out of the way resort for my wife and I to care for our two young daughters (2yrs and 8mths) in Phuket’s scenery. Great staff, very welcoming and thoughtful whenever they see us struggling during meals. Reccomended hotel if you are ok to splurge a little. It is quite expensive but hey, its worth it.
          Reviewed January 18, 2018
          8.8
          Anne from Australia
          Couple
          Deluxe Room
          Stayed 3 nights in November 2017
          Excellent”
          We thoroughly enjoyed staying at this hotel. Beautiful facilities and the staff were extremely helpful and friendly going out of their way to make sure you were well taken care of.
          Reviewed January 16, 2018
          8.8
          tunku from Malaysia
          Couple
          Ocean Room
          Stayed 2 nights in January 2018
          Great Resort for Young Families”
          The resort is well designed and exudes a calm and relaxing atmosphere especially with its many water features. Facilities are well located and suitable for those with young families.
          Reviewed January 15, 2018
          9.2
          Nur from Malaysia
          Family with young children
          Grand Deluxe
          Stayed 4 nights in December 2017
          Perfect place to be”
          Second time here and will come back again & again. Clean, well located, nice beach, great atmosphere, warm & helpful staffs
          Reviewed January 09, 2018
          7.2
          Nataliya from Ukraine
          Couple
          Grand Deluxe
          Stayed 3 nights in December 2017
          Great location and nice view”
          Hotel's best feature is the hotel lobby with 3 round sitting areas where you can enjoy sea view or sunset. Proximity to the beach (only 3min walk down the stairs) is very convenient this way you get the best of both world - swimming in the sea and in the hotel pool. Gym is fantastic, it is well equipped and view from the gym is nice. Rooms are really nothing special, very similar to any other hotel.
          Reviewed December 28, 2017
          5.2
          Amy from United States
          Couple
          Deluxe Room
          Stayed 1 night in December 2017
          Disappointed”
          The property is nice. Facilities are nice. Buggy pick up was a nuisance but was always on time when called. Someone needs to come in and revamp the place with better thought. With so many hotels moving forward to environmentallyy friendly facilities, I was shocked that Pullman is still using cars to pick their guest up from their rooms. The driver even left the car running at one point. Golf carts or electric vehicles would up the standard of the hotel a bit. Came here for a wedding and the hotel lacked personality and warmth. The warmest welcome we got was the lady at the entrance who greeted us and the check-in. Everything else with hotel lacked thought and soul. The rest of the staff made me want to plaster happy face stickers on them. They looked miserable and not very happy to be working there, not only at the wedding but also the rest of the restaurant staff. Pullman perhaps needs to have better staff incentives so they are happier so the guest can feel more welcomed. The wedding arrangement/coordinator lacked experience or didn't know how to arrange the wedding guest fluidly. They shifted us from the Float to the bar by the pool and back up to the Float. There was a staff with a tray of water and fresh cold towels who just left it by the ledge and I had to get it myself and he did not go around to serve us. The staff overall didn't seem well trained or attentive enough to the guest. It was chaos at the breakfast. The man in the front ended up giving our table to a couple who came after us. There was no system of who came first. He asked the guest waiting for the table multiple times how many of them was in their party. The whole experience was more stressful than relaxing that is not expected from a five star resort. The staff seemed like they didn't know how to run the operations, the staff kept running back and forth talking to each other. It seemed like they didn't know how to handle such a volume of guest. Aside front that they did seat both of u
          Reviewed December 18, 2017
          Dear Amy, Thank you for sharing your constructive feelings with us. Our goal is to create a resort "Guests Love" and we have let you down for which we apologies sincerely. You may or may not be aware we actually use hybrid cars in the resort, as this resort has many slopes trying to use battery operated carts would actually be more detrimental to the environment as we would go through many batteries and these are non-bio-degradable items. Secondly guest experience, we need to make sure the cars are running constantly and never run out of battery. Regarding the wedding day when it started raining, we were in close contact with the bridal party who were making the decisions. What actually happened was the bridal party decided to move all of you inside without consulting the Bride and Groom and then the Bride & Groom requested to move the guests back to the deck. We certainly acknowledge your other points especially the unfriendly staff attitude and can assure you this has been addressed
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          Pullman Phuket Arcadia Naithon Beach Resort
          10.0
          Mohd from Malaysia
          Couple
          Ocean Room
          Stayed 3 nights in December 2017
          Best hotel at Phuket...”
          Don’t know about others...but it’s the best hotel we’ve stayed here in Phuket...the beaches...less crowd more privacy...the environment suite you best when you need a piece mind...the staff are super friendly...we’ll be back for sure...😘😘😘
          Reviewed December 17, 2017
          10.0
          Keh from Malaysia
          Couple
          Ocean Room
          Stayed 1 night in November 2017
          Excellent”
          Everything was excellent, definitely will go back to this resort if travelling to Phuket again.
          Reviewed December 07, 2017
          6.4
          BEI from Australia
          Family with teens
          Ocean Room
          Stayed 2 nights in December 2016
          Good”
          THE STAFF IN CHARGE IS VERY RUDE AND INEXPERIENCE. THEY TOLD US THAT OUR ROOM WAS GIVEN TO SOMEONE AND HAPPY TO GIVE US ANOTHER ROOM WITHOUT THE VIEW. WE PICKED THE HOTET FOR THE VIEW.
          Reviewed November 18, 2017
          6.0
          Nittha from Thailand
          Couple
          Deluxe Room
          Stayed 2 nights in November 2017
          good ”
          good
          Reviewed November 09, 2017
          Dear Nittha, We very much appreciate your comments regarding your stay at the Pullman Phuket Arcadia Naithon Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Good to know you had a good stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brett Wilson General Manager
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          Pullman Phuket Arcadia Naithon Beach Resort
          5.6
          Patchara from Thailand
          Couple
          Ocean Room
          Stayed 1 night in October 2017
          Above average”
          If pay the amount US 233.54. Trustme you can find many hotels in Phuket value more than this hotel
          Reviewed October 24, 2017
          Greetings from Pullman Phuket Arcadia, Thank you for taking the time to tell us about your experience at the Pullman Phuket Arcadia Naithon Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Should you wish to share more details about your experience with us and what has impacted your satisfaction, please surely feel free to get in touch with me directly. I am sure your constructive comments would be beneficial for us to learn and improve our property and services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brett Wilson General Manager
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          Pullman Phuket Arcadia Naithon Beach Resort
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