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Exterior view, Quality Hotel and Suites At The Falls in Niagara Falls (NY)
Standard, Quality Hotel and Suites At The Falls in Niagara Falls (NY)
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Lobby, Quality Hotel and Suites At The Falls in Niagara Falls (NY)
Lobby, Quality Hotel and Suites At The Falls in Niagara Falls (NY)
a swimming pool with chairs and tables in it, Quality Hotel and Suites At The Falls in Niagara Falls (NY)
a swimming pool with a pool table and chairs, Quality Hotel and Suites At The Falls in Niagara Falls (NY)

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7.5

Very good

111 reviews

111 reviews

Housekeeping2
Breakfast1
Shops1
See map
See map

9.1

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Old Falls Street

70 m

First Presbyterian Church

90 m

Smokin Joes Native Center

130 m

United Office Building

180 m

The Best Cooler Store

200 m

Closest landmarks
Convention & Visitors Bureau

130 m

Hershey's Sweet Treats

350 m

St. Mary of the Cataract R. C. Parish

360 m

Three Sisters Trading Post

440 m

Maid of the Mist

510 m

Quality Hotel and Suites At The Falls

240 First Street, Niagara Falls City Center, Niagara Falls (NY), United States, 14303 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Niagara Falls City Center part of Niagara Falls (NY), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Skylon Tower. Restaurant, hot tub and fitness center are among the special facilities that will enhance your stay with on-site convenience.

Highlights

280 meters to Skylon Tower

Front desk [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Breakfast [free]

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Swimming pool [indoor]

Hot tub

Luggage storage

Cash withdrawal

Your dates are popular among travelersUsers are booking a place in Niagara Falls (NY) every 25 minutes on Agoda.com
Value for money7.3
Location rating9.1

Rooms available at Quality Hotel and Suites At The Falls

Queen Room with 2 Queen Beds
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 queen beds
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2 Queen Beds, Suite, Nonsmoking, Accessible
...
  • Room size: 56 m²/603 ft²
  • Non-smoking
  • 2 queen beds
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1 King Bed Nonsmoking
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 king bed
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1 Queen Bed, Nonsmoking, Accessible
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 queen bed
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Queen Accessible
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 queen bed
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Queen with 2 Queen Beds - Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 queen beds
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Double with 2 Double Beds - Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 double beds
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Double with 2 Double Beds - Smoking
...
  • Room size: 27 m²/291 ft²
  • Shower
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Junior Suite
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 1 king bed
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SUITE 2 Queen Beds, Suite, Nonsmoking, Accessible
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Quality Hotel and Suites At The Falls?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Quality Hotel and Suites At The Falls?

For those who wish to drive their own cars, Quality Hotel and Suites At The Falls has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Niagara Falls (NY) with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Quality Hotel and Suites At The Falls?

Start your mornings right, with the continental and buffet breakfast options offered at Quality Hotel and Suites At The Falls.

What are my dining options at Quality Hotel and Suites At The Falls?

Quality Hotel and Suites At The Falls features an on-site restaurant for your dining convenience.

What is the smoking policy at Quality Hotel and Suites At The Falls?

Quality Hotel and Suites At The Falls does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Quality Hotel and Suites At The Falls?

Quality Hotel and Suites At The Falls is located in Niagara Falls City Center, famous for good restaurants such as Legends Bar & Grill, The Patisserie and Old Falls Street Deli.

What popular shopping places are close to Quality Hotel and Suites At The Falls?

Located in the Niagara Falls City Center area, Quality Hotel and Suites At The Falls is close to great shopping choices like Smokin Joes Native Center, The Best Cooler Store and Thunder Theater/JD Gifts.

What are popular attractions near Quality Hotel and Suites At The Falls?

Guests at Quality Hotel and Suites At The Falls can easily visit Skylon Tower, Old Falls Street and First Presbyterian Church located in the Niagara Falls City Center area.

What popular natural sightseeing spots are close to Quality Hotel and Suites At The Falls?

Quality Hotel and Suites At The Falls is located in the Niagara Falls City Center area, which is famous for natural sightseeing destinations such as Niagara Falls, Snow Park Niagara and American Falls.

See map

Explore the neighborhood

What people love about Quality Hotel and Suites At The Falls

  • 10

    Exceptional
    Location

    "Nice breakfast, clean room, great location, very near to the fall."

    Chwee

    |

    December 10, 2019

  • 9.2

    Exceptional
    Cleanliness

    "Room was nice comfy bed all was clean."

    David

    |

    May 17, 2019

  • 8

    Very good
    Breakfast

    "Close to Casino, decent option, simple rooms, staff was kind, breakfast was included."

    Ralph

    |

    January 10, 2020

Overall rating:

7.5

Very good
111 reviews
Cleanliness
6.9
Facilities
6.8
Location
9.1
Read all reviews >
More about Quality Hotel and Suites At The Falls

More about Quality Hotel and Suites At The Falls

Quality Hotel and Suites At The Falls

Get ready for an urban adventure with a stay at Quality Hotel and Suites At The Falls, which offers you both the best of Niagara Falls (NY) and the surrounding possibilities. The true local flavors and culture of Niagara Falls (NY) are yours with a stay at Quality Hotel and Suites At The Falls, located just 280 m from the famous Skylon Tower.
Take advantage of a wealth of unrivaled services and amenities at Quality Hotel and Suites At The Falls. Stay connected throughout your stay with free internet access provided. Your explorations of Niagara Falls (NY) can be assisted with taxi and car hire services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service and luggage storage. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Quality Hotel and Suites At The Falls. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Quality Hotel and Suites At The Falls offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Quality Hotel and Suites At The Falls, where breakfast is provided free of charge. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Throughout the day, you can enjoy the activities offered at Quality Hotel and Suites At The Falls. Warm up at the end of the day with a visit to the hot tub. The many offerings at Quality Hotel and Suites At The Falls ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's dart board. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Niagara Falls (NY), take some time to venture outside of Quality Hotel and Suites At The Falls. Relax knowing that Quality Hotel and Suites At The Falls is conveniently located 9.9 km from Niagara Falls International Airport, so you can feel less stressed on your departure day.

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Amenities and facilities

Good
Facilities

6.8

Most talked about facilities

Car Park

3 mentions

Housekeeping

3 mentions

Food & Dining

2 mentions

Swimming Pool

2 mentions

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Dart board
  • Fitness center
  • Hot tub
  • Karaoke
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [free]
  • Happy hour
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Carpeting
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Linens
  • Microwave
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
Papa John's
  • Cuisine: American
  • Menu: Buffet

Location

240 First Street, Niagara Falls City Center, Niagara Falls (NY), United States, 14303
Exceptional
Location

9.1

What's nearby

Popular landmarks
  • Skylon Tower
    280 m
Nearby landmarks
  • Old Falls Street
    70 m
  • First Presbyterian Church
    90 m
  • Convention & Visitors Bureau
    130 m
  • Smokin Joes Native Center
    130 m
  • United Office Building
    180 m
  • The Best Cooler Store
    200 m
  • Snow Park Niagara
    220 m
  • Thunder Theater/JD Gifts
    230 m
  • Niagara Wax Museum Complex
    250 m
  • Skylon Tower
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
The property
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 207

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Quality Hotel and Suites At The Falls from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness6.9
Facilities6.8
Location9.1
Room comfort and quality7.0
Service7.3
Value for money7.3
High score for Niagara Falls (NY)
Rating
9+ Exceptional (17)
8-9 Excellent (4)
7-8 Very Good (15)
6-7 Good (5)
<6 Below Expectation (20)
Time of the year
Mar - May (11)
Jun - Aug (17)
Sep - Nov (16)
Dec - Feb (17)

Show reviews that mention 

Showing 61 verified guest comments
1234
10.0
Exceptional
Chwee from Malaysia
Family with teens
Queen Room with 2 Queen Beds
Stayed 2 nights in November 2019

Nice hotel”

Nice breakfast, clean room, great location, very near to the fall. limited parking but no issue if non-peak

Reviewed December 10, 2019

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10.0
Exceptional
richel from Philippines
Couple
1 Queen Bed, Nonsmoking, Accessible
Stayed 3 nights in December 2021

Amazing stay”

Everyone was friendly from the reservation to those stationed in the breakfast area. Just walking distance to Niagara Falls and Seneca Casino. We had an amazing stay.

Reviewed December 22, 2021

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9.2
Exceptional
David from United Kingdom
Solo traveler
Queen Room with 2 Queen Beds
Stayed 1 night in May 2019

Great for the price”

I went just before season so only cost $60 I was in room 436 I think just out the elevators. Room was nice comfy bed all was clean. The only bad point was morning I was awoke by people speaking in the room next door the wall was ultra thin.

Reviewed May 17, 2019

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10.0
Exceptional
Trung from Vietnam
Solo traveler
Queen Accessible
Stayed 1 night in February 2019

Value for money”

Friendly staffs

Reviewed May 10, 2019

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8.0
Excellent
Sarwar from Bangladesh
Family with young children
Queen Room with 2 Queen Beds
Stayed 3 nights in June 2022

Great value for money”

Niagara state park is stone throw away. Food trucks are literally 2 mins away. We stayed in room 415 and got to watch the firework from room every night

Reviewed June 23, 2022

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8.0
Excellent
Ralph from Canada
Solo traveler
Queen Room with 2 Queen Beds
Stayed 2 nights in March 2019

Decent Stay”

Close to Casino, decent option, simple rooms, staff was kind, breakfast was included. Decent price and stay. Would recommend if you have an event near Seneca Casino.

Reviewed January 10, 2020

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7.2
Very good
Micky from United States
Solo traveler
1 Queen Bed, Nonsmoking, Accessible
Stayed 3 nights in September 2021

Close to Niagara Falls but... ”

This hotel is close to Niagara Falls State Park but it is quite old. I think it's a little expensive considering how outdated the rooms are, but being so close to Niagara State Park and all other tourist attractions it makes up for it.

Reviewed September 10, 2021

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5.2
Tracie from United States
Couple
Queen Room with 2 Queen Beds
Stayed 2 nights in February 2020

Spend the extra money for nicer hotel”

I do not recommend this hotel. Burning oil or something coming from the elevator that made me lightheaded, people smoking weed, cigarettes, and cigars even though it states 100% smoke free hotel, no parking, headboard was hanging out of the wall, sink was clogged, no view unless you like the view of another hotel, definitely not worth the money. Spend the extra money to stay at a nicer hotel.

Reviewed February 17, 2020

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5.2
fnu
Family with young children
Queen Room with 2 Queen Beds
Stayed 2 nights in June 2019

The front desk staff was so rude specially the girl with glasses. ”

Rude staff , even the room locks are also not properly working , i saw many people having same complaine that card is not scanning on the lock , i face door unlocking issue around 7 times in 2 days , and the reception staff was not even sorry for this , they were still rude.

Reviewed June 18, 2019

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4.0
Gina from Canada
Family with young children
Queen Room with 2 Queen Beds
Stayed 2 nights in November 2019

Acceptable”

Not much quality at this hotel. Could not get into room - door stuck, staff rude, stayed for 2 nights - room was not cleaned.

Reviewed December 02, 2019

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4.0
Thomas from United States
Couple
1 King Bed Nonsmoking
Stayed 1 night in July 2021

Dirty”

This place was dirty and not worth the money I paid for one night!

Reviewed July 24, 2021

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2.8
maria from United States
Family with young children
Queen Room with 2 Queen Beds
Stayed 1 night in August 2021

Acceptable”

the hotel is dirty and smell gas.

Reviewed August 09, 2021

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9.2
Exceptional
Mary from Malaysia
Couple
Queen Accessible
Stayed 3 nights in April 2016

Excellent Location”

Thumbs up for the staff in this hotel. My request for a room with a nice view was entertained with an upgrade as well. There is a customer service/help desk with a very helpful and friendly staff, Sue. Hot coffee/tea was provided in the lobby and it came in very handy after a cold trip back from the falls. I highly recommend this place. The location is very good, just minutes away from the Niagara Falls State Park where the Niagara Falls are situated. Furthermore I find the trolley in the park very helpful at a very nominal price of USD 3 for a one-day pass.

Reviewed May 07, 2016

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8.4
Excellent
Wei from Singapore
Couple
Stayed 2 nights in April 2016

Great location, near to Falls!”

The location is awesome. Only a mere 4 minutes to the Niagara Fall State Park, so travelling to the falls is not an issue at all! Reception staff was really helpful in helping us check in in the middle of the night, and even offered to call a cab for us to pick us up from the airport. We had a great stay here!

Reviewed April 12, 2016

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9.3
Exceptional
Daniel from Philippines
Family with teens
Stayed 2 nights in June 2013

ocation walking distance to Niagara Falls”

Fast Check-in and Check-out, Free parking, Comfortable bed

Hotel is just walking distance to Niagara Falls. Restaurants available around the hotel. Room was big size with very comfortable bed.

Reviewed June 13, 2013

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8.3
Excellent
Yuting from Taiwan
Group
Stayed 1 night in October 2011

Great location and nice room”

Within walking distance to Niagara Falls

The hotel was a great bargain. It is situated near the entrance to Niagara Falls, and it only took us 10-15 mins' walk to the falls. It is also near to the bus route, making it easy for us to get to the Fashion Outlet.

Reviewed October 15, 2011

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7.7
Very good
Bo from Canada
Couple
Stayed 2 nights in December 2011

great location but heating too noisy”

We were there for Christmas shopping. Most of things are fine, acceptable room with moderate service for the price I paid. Might be back again.

i reserved the room from agoda. it indicates final price with all taxes and fees in the confirmation page. however all other hotels says their price applies 13% add up. i emailed to hotel for questions but no answers back. when i checked in, still showing the price i saw from reservation. when checked out, 13% on our bills. it might not be hotel's fault, but they have to contact booking website to correct otherwise it's misleading. also we booked two nights, unfortunately the check in staff obviously made it 1 night therefore room service called us twice in the second morning even with no disturbing sign. the staff in day time was nice and tried to fix everything for us, thanks him. overall it's kind of a good deal for shopping or short stay in the niagara area. we might be back again.

Reviewed January 04, 2012

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6.7
Good
Yuting from Taiwan
Group
Stayed 1 night in May 2012

Great location but service needs improving”

Location, location, location

the hotel is within 5 mins' walk from niagara falls as well as bus routes, ideal for people looking to explore attractions in the area on foot or by bus. it was my second time here, but my stay this time was less satisfactory than last one. we did not have soaps in our room, so we were seeking to call the front desk and ask for supplies. sadly, we called several times, but no one ever bothered to pick up the phone. we finally decided to come downstairs to directly ask for it, but figured it would be great if the front desk could be more attentive.

Reviewed May 28, 2012

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9.3
Exceptional
Jacqueline from United States
Family with teens
Queen Room with 2 Queen Beds
Stayed 1 night in October 2015

Great stay!”

Location, efficient staff & value for money

Staff were efficient. We asked for a connecting room and a microwave for our grand daughter's baby food -- we got these easily. So near the falls!

Reviewed October 30, 2015

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10.0
Exceptional
Ke from China
Couple
Double with 2 Double Beds - Non-Smoking
Stayed 1 night in August 2013

Pretty near to the Falls”

Location,Bed,View

A really good hotel.Clean room and comfort bed,5Mins walk to the falls.

Reviewed September 02, 2013

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1234
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