Quality Suites Fremantle
Quality Suites Fremantle
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"A fabulous location in walking distance to everything."

Jodi

|

March 31, 2018

Hotel building Quality Suites Fremantle
Hotel building
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Lobby Quality Suites Fremantle
Lobby
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Bathroom Quality Suites Fremantle
Bathroom
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Bathroom Quality Suites Fremantle
Bathroom
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Exceptional
Location
9.4
See all 38 photos Quality Suites Fremantle
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Quality Suites Fremantle

Exceptional location
What's nearby?
Excellent
From 77 reviewsSee what guests said
8.2
/
10
Excellent service
8.3
Recommended by 81% of guests
Value for money7.9
Location rating9.4
Nearest airportJandakot Airport (JAD)
Distance to airport13.6 km
  • 490 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Ticket services

Room choices
8.0
Very good
Room comfort & quality
Deluxe Suite with Balcony
Deluxe Suite with Balcony
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 1 queen bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 1 queen bed
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Deluxe Suite
Deluxe Suite
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 queen bed
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Studio Suite - Disability Access
Studio Suite - Disability Access
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 single bed and 1 king bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Room with Balcony
Deluxe Room with Balcony
...
  • City view
  • 1 queen bed
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Accessible Suite
Accessible Suite
...
  • Kitchenette
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Standard
Standard
...
  • Room size: 20 m²/215 ft²
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Single
Single
...
  • Room size: 20 m²/215 ft²
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Standard with 1 Queen Bed
Standard with 1 Queen Bed
...
  • Room size: 20 m²/215 ft²
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What people love about the property

  • "Great location, nice and friendly staff."

    Justin K.

    |

    September 29, 2017

  • "Very clean and confortable"

    Peter

    |

    September 5, 2017

  • "Hosts and staff here were great."

    Gary

    |

    November 21, 2016

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More about Quality Suites Fremantle

More about Quality Suites Fremantle

"Great place to stay."

Maggie

|

November 6, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Great location, just walk to everything"

CHIN

|

December 28, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (77)Booking.com Reviews (326)
8.2
/
10
Cleanliness8.3
Facilities7.3
Location9.4
Room comfort and quality8.0
Service8.3
Value for money7.9
Provided by verified guests of Agoda
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All guests (77)
All room types
Showing 41 verified guest comments
123
9.6
Exceptional
Sarah from New Zealand
Couple
Deluxe Double Room
Stayed 1 night in November 2018
Overnighters celebrating”
Central, clean and comfortable. Perfect for our short stay. Good thing we brought our earplugs as very loud pub close by.
Reviewed November 12, 2018
Hi Sarah, Thank you for your great rating; we appreciate you taking the time to provide your feedback. We are sorry you were affected by some nearby noise, however with our central location sometimes this is unavoidable... we try to do everything we can to help our guests feel comfortable. Kind Regards, Quality Suites Team.
Responded November 14, 2018
Quality Suites Fremantle
9.2
Exceptional
Janet from Australia
Couple
Deluxe Double Room
Stayed 2 nights in October 2018
Great location, friendly staff”
Quality Suites are ideally suited for the traveller without a car, within easy walking distance to a number of Fremantle's fabulous, sustainable cafes, and handy to access the free, cat public transport. Housekeeping and reception staff were friendly and helpful.
Reviewed October 29, 2018
Hi Janet. Thank you for your great review; we appreciate you taking the time to provide your feedback. It's great to read that you made the most of our central location and we hope to welcome you back again soon. Kind Regards, The Quality Suites Fremantle Team
Responded October 30, 2018
Quality Suites Fremantle
5.2
Doreen from Australia
Couple
Deluxe Suite with Balcony
Stayed 3 nights in October 2018
Above average”
I usually dont complain about accomadation but the Quality Suites were dreadful. We had a one bedroom appartment with a balcony. The balcony looked out onto a run down building and below was the rubbish collection area, it was unpleasant to sit outside. The bathroom was very smelly and we complained about it and nothing was done, smelt like sewage. Our fridge didnt work for the entire time we were there and once again we compained about it and nothing was done about it. One night it was very windy and we couldnt sleep with the noise of the wind whisling through the buildind and under the doors. We thought the kitchen was set up for 2 people but we only had one fork seemed that no one checked the appartment. The fridge had the last tennants cheese left in it, so much for cleaning. Found that the fit out of the appartment was poor as there wasnt a small table and chairs to sit on i think that they think people eat their meals on their laps. Not acceptable and exteremly dissapointing.
Reviewed October 22, 2018
Hi Doreen, Thank you for taking the time to write this review; your comments are appreciated as we are committed to improving our service and amenities. We apologise that your experience was not to our usual standard and have sent your feedback to management to thorough review with the entire team. Thank you again for bringing these issues to our attention; we hope that you will give us another chance next time to come to Fremantle so we can show you the improvements. Kind Regards, The Quality Suites Fremantle Team.
Responded October 23, 2018
Quality Suites Fremantle
8.4
Excellent
Sandy from Singapore
Couple
Deluxe Double Room
Stayed 1 night in November 2017
In the center of things”
Small hotel in the center of everything. Clean rooms, no frills but just what I need.
Reviewed September 23, 2018
Great! Thank you for taking the time to let us know about your stay!
Responded September 23, 2018
Quality Suites Fremantle
4.8
helen from Australia
Group
Deluxe Double Room
Stayed 1 night in February 2018
Better options elsewhere ”
Booked a one night stay here with parents . Rooms very old and tired . Our shower was broken and couldn’t be fixed. Hotel desperately needs money spending on it, new beds, decorating etc . Won’t stay here again
Reviewed September 22, 2018
Thank you for taking the time to provide feedback, we take this very seriously and were applicable take actions to change what we are doing to make our offering the best we can. I am surprised to hear about your stay, more info is required for me to be sure that I have already tackled the issues raise. Feel free to contact us at the hotel so we can set aside any concerns you have had.
Responded September 23, 2018
Quality Suites Fremantle
8.8
Excellent
Wendy from Singapore
Group
Deluxe Suite
Stayed 2 nights in June 2018
Excellent location and price”
We enjoyed our rooms and our stay and the person in charge of cleaning our rooms did a superb job. Customer service was good on our first visit, however, when we visited again the 2nd time 5 days later, the receptionist serving us was not so patient. But I'm sure it's just a one-off incident. Hope to enjoy our stay again next time!
Reviewed June 18, 2018
Thank you for taking the time to review our hotel, we are glad you enjoyed your stays.
Responded July 08, 2018
Quality Suites Fremantle
5.2
CHIANG from Singapore
Family with teens
Deluxe Suite
Stayed 2 nights in March 2018
Small carpark”
Parking at hotel too small & expensive
Reviewed April 02, 2018
Our onsite parking is very tight, however we do have a alternative at a local car park just 200m away and this is at a lower price than our onsite parking option.
Responded July 15, 2018
Quality Suites Fremantle
9.2
Exceptional
Jodi from Australia
Solo traveler
Deluxe Double Room
Stayed 3 nights in March 2018
Wonderful”
A fabulous location in walking distance to everything. Value for money. Staff were friendly and there to help. Would happily stay again.
Reviewed March 31, 2018
Great! I love hearing good feedback about my team here. I hope to see you next time you are in Fremantle.
Responded July 15, 2018
Quality Suites Fremantle
7.2
Very good
Shawn from Australia
Solo traveler
Deluxe Double Room
Stayed 1 night in March 2018
Very good”
Hard to get to sleep due to the pub music. Need double glazed windows
Reviewed March 19, 2018
Thank you for taking the time to let us know about your stay. Sorry to hear that you had some issue with external noise, given our central location this can be a issue for lighter sleepers. I strongly recommend if you are a lighter sleeper, let us know in advance as we have some rooms that are quieter.
Responded July 15, 2018
Quality Suites Fremantle
6.0
Symone from Australia
Group
Deluxe Twin Room
Stayed 2 nights in March 2018
Above average”
Location was fantastic, bathroom was filthy and moldy, put ice in the freezer at 10:30am and lunch time the following day it was still water however was impressed with coffee machine and they were very generous with tea and coffee, overall ok but cleanliness very lacking and wouldn’t stay there again.
Reviewed March 13, 2018
Thank you for taking the time to let me know about your stay. I am surprised about the state of your bathroom, we are very vigilant on cleaning and from you comment it wasn't up to our normal standards. I apologise that we miss the mark on your stay and hope that you will consider trying us again.
Responded July 15, 2018
Quality Suites Fremantle
8.0
Excellent
Breana from Australia
Couple
Deluxe Suite
Stayed 4 nights in February 2018
Very good”
The only trouble we had was because we were late check in. We're given the wrong code, luckily we were able to call and get the proper one. We had a dodgy shower but the staff happily moved us to another room and the shower was great! The lady who moved us was also very lovely.
Reviewed February 27, 2018
Late arrival can be a bit tricky, apologies that the first code did not work. I am glad that we solved any issues that arose during your stay successfully and you enjoyed your stay.
Responded July 15, 2018
Quality Suites Fremantle
10.0
Exceptional
Mehrunnisha from Singapore
Couple
Deluxe Suite
Stayed 5 nights in February 2018
The place was awesome, with friendly staff ”
Place, staff was awesome. Easy access to the Fremantle train station. Food nearby was good. The room that was given was value for money because it was big.
Reviewed February 21, 2018
Thank you for your review, glad that you enjoyed your stay with us.
Responded July 15, 2018
Quality Suites Fremantle
7.6
Very good
Tsang from Hong Kong
Couple
Deluxe Double Room
Stayed 1 night in February 2018
Holiday ”
The location is good. And close to the Fremantle Market. However not too easy to find if you are arriving on bus from Perth. As the hotel is located in a small side street.The hotel provides basic need. The alarm clock had no battery and check out time is amazingly early at 10 am. Overall, it was a pleasant stay!
Reviewed February 10, 2018
Thank you for taking the time to write a review. Our location is very central with all the things you need close by. The standard check out time is 10:00, the is pretty common in the area, however if you need luggage storage we provide that service complimentary to all departing guests.
Responded July 22, 2018
Quality Suites Fremantle
9.2
Exceptional
ben from Australia
Couple
Deluxe Double Room
Stayed 1 night in May 2017
Exceptional”
only fault would be the size of the room. difficult to access both sides of the bed and the pillows weren't the best but location and cleanliness is great, would stay again
Reviewed January 14, 2018
I am glad you enjoyed your stay. Pillows are a very personal thing,if you want a higher profile pillow than the stand we provide in th rooms, we do have options so please contact reception.
Responded July 22, 2018
Quality Suites Fremantle
9.2
Exceptional
Kiera from Australia
Couple
Deluxe Double Room
Stayed 2 nights in December 2017
Great location!”
If you want to be in the heart of Fremantle - this is it. Very close to everything including the train station and buses. When your in the hotel it's like the hustle and bustle outside all goes away and its peaceful inside. We had a room facing the street side and still were not affected by noise at all. Big rooms with a decent kitchen for a hotel - were surprised by that for sure. Great place and will defenitely stay there again.
Reviewed January 02, 2018
Great! We are glad you enjoyed your stay.
Responded August 06, 2018
Quality Suites Fremantle
10.0
Exceptional
CHIN from Singapore
Couple
Deluxe Suite
Stayed 2 nights in December 2017
In the heart of everything”
Great location, just walk to everything
Reviewed December 28, 2017
Great! We are very central and everything in Fremantle is so close by.
Responded August 06, 2018
Quality Suites Fremantle
6.8
Good
barry from Australia
Business traveler
Deluxe Suite with Balcony
Stayed 2 nights in November 2017
Good”
The internet access is terrible. I intended to work from the apartment but could not as the connection and speed were very bad. Other than this the place is just fine.
Reviewed December 02, 2017
We recognise how important internet access is, we have been working with our IT guys on improving this across all guest rooms and have had success in improving this.
Responded August 06, 2018
Quality Suites Fremantle
10.0
Exceptional
Maggie
Couple
Deluxe Twin Room
Stayed 1 night in November 2017
Exceptional”
These suites are in a fantastic situation - about 5 metres from the cappuccino strip, the main tourist strip in Fremantle. It is within walking distance to Museums and the Rottnest Island Ferry. The room was well appointed with tea making facilities. The bathroom was clean and modern. If there is no parking on the premises the staff arrange for a set rate parking space at the parking station nearby. Great place to stay.
Reviewed November 06, 2017
Thank you for your review.
Responded August 12, 2018
Quality Suites Fremantle
8.4
Excellent
Justin from Australia
Solo traveler
Deluxe Double Room
Stayed 4 nights in September 2017
Excellent”
Great location, nice and friendly staff. Room were okay for money paid, not great but not bad but comfortable. I would stay there again if went back to Freo.
Reviewed September 29, 2017
Hi Justin. Thank you for taking the time to review your recent stay with us. We are glad to see you enjoyed your experience overall and look forward to welcoming you back again soon. Kind Regards, The Quality Suites Fremantle Team.
Responded October 11, 2018
Quality Suites Fremantle
8.0
Excellent
Peter from Australia
Couple
Deluxe Double Room
Stayed 1 night in August 2017
Top Location”
Great staff and top location to all the attractions. Very clean and confortable
Reviewed September 05, 2017
123
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