Railay Bay Resort & Spa
2017

Railay Bay Resort & Spa

145 Moo 2, Ao Nang, Muang, Railay, Krabi, Thailand, 81180
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Deluxe Cottage Railay Bay Resort & Spa
Deluxe Cottage
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    Lobby Railay Bay Resort & Spa
    Swimming pool [outdoor] Railay Bay Resort & Spa
    Swimming pool [outdoor] Railay Bay Resort & Spa
    Jacuzzi Suite Railay Bay Resort & Spa
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     Railay Bay Resort & Spa

    Guest reviews

    7.9
    Very good
    /10
    (5885 reviews)See what guests said
    7.6
    Very good

    "The staff were friendly and the location is perfect!"

    Denise

    -

    January 13, 2019

    7.8
    Very good cleanliness
    Recommended by 84% of guests

    Property highlights

    • Airport transfer

    • 10 meters to the beach

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!Last booked 8 hours ago
    Exceptional
    Location
    9.0
    See map
    Exceptional location - 10 meters to the beach
    Nearby
    Popular
  • Railay Beach230 m
  • Phra Nang Beach530 m
  • Phra Nang Cave690 m
  • Tonsai Beach1.05 km
  • Pai Plong Beach1.81 km
  • Friend Art Gallery2.85 km
  • Ao Nang Beach2.85 km
  • P.U.S.H Fitness Center2.87 km
  • Ao Nammao Pier3.31 km
  • Ao Nang Krabi Boxing Stadium4.84 km
  • Value for money7.6
    Distance to city center15 km
    Location rating9.0
    Nearest airportKrabi International Airport (KBV)
    Distance to airport18.6 km
    Select your room
    7.7
    Very good
    Room comfort & quality
    Private Pool Villa 2-Bedroom
    Private Pool Villa 2-Bedroom
    ...
    • Room size: 59 m²/635 ft²
    • Garden view
    • 2 single beds and 1 double ...
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    jacuzzi villa
    jacuzzi villa
    ...
    • Room size: 90 m²/969 ft²
    • Garden view
    • 2 single beds or 1 king bed
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    Deluxe with Bathtub
    Deluxe with Bathtub
    ...
    • Room size: 62 m²/667 ft²
    • Garden view
    • 1 double bed
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    Jacuzzi Suite
    Jacuzzi Suite
    ...
    • Room size: 70 m²/753 ft²
    • Garden view
    • 1 king bed
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    Deluxe Cottage
    Deluxe Cottage
    ...
    • Room size: 41 m²/441 ft²
    • Garden view
    • 2 single beds or 1 double b...
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    Railay Privacy Cottage with Breakfast
    Railay Privacy Cottage with Breakfast
    ...
    • Balcony/terrace
    • Non-smoking
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    Railay Suite Cottage with Breakfast
    Railay Suite Cottage with Breakfast
    ...
    • Shower and bathtub
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    Railay Deluxe Double with Breakfast
    Railay Deluxe Double with Breakfast
    ...
      Enter dates to see prices
      RAILAY DELUXE DOUBLE ROOM
      RAILAY DELUXE DOUBLE ROOM
      ...
      • Balcony/terrace
      • Shower and bathtub
      Enter dates to see prices
      Railay Privacy Cottage
      Railay Privacy Cottage
      ...
      • Balcony/terrace
      • Shower
      Enter dates to see prices
      Have a question for Railay Bay Resort & Spa?

      What people love about the property

      • 9.6
        Exceptional

        "Amazing view from the swimming pool and the restaurant on beach."

        stephanie

        |

        January 13, 2019

      • 6.8
        Good

        "Resort is good ,rooms very big and clean ,pools are good ."

        Tushar

        |

        March 11, 2017

      • 10.0
        Exceptional

        "Constantly smiling and helpful staff will make your stay memorable."

        Bernard

        |

        June 20, 2016

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      More about Railay Bay Resort & Spa

      More about Railay Bay Resort & Spa

      4.8
      Review score

      "The breakfast was good as well."

      Garnet

      |

      January 9, 2019

      An overview

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      What they offer

      7.6
      Very good

      "Good location."

      Engin

      |

      December 18, 2018

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

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      Real reviews from real guests

      Agoda Reviews (5885)Booking.com Reviews (2258)
      7.9
      /
      10
      Cleanliness7.8
      Facilities7.8
      Location9.0
      Room comfort and quality7.7
      Service7.8
      Value for money7.6
      Provided by verified guests of Agoda
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      All guests (5885)
      All room types

      Show reviews that mention 

      Showing 5111 verified guest comments
      12345
      9.2
      Exceptional
      Joshua from Australia
      Couple
      jacuzzi villa
      Stayed 3 nights in February 2019
      Beautiful resort in beautiful location”
      Friendly staff, beautiful location and lovely room. Railay Beach is our favourite place in Thailand if we had to choose, the beach is stunning with Walking Street providing great culture and food. Will definitely be back! The railay Bay resort was beautiful and welcoming.
      Reviewed February 14, 2019
      6.0
      Aleksandras
      Couple
      Double Room Railay Deluxe Double
      Stayed 2 nights in February 2019
      Disappointing resort but great location”
      The location is indeed great – right on the Railay Beach where you can watch spectacular sunsets. But otherwise, at its premium price point, the resort is quite disappointing: - Wide choice, but mediocre quality breakfast; - A terrible sunbed situation at the main pool. The grounds of the resort are huge and hundreds of guests can stay on it, but there are only around 20 sunbeds at the main pool on Railay Beach, which are reserved early in the morning with towels; - The grounds of the hotel are not well kept – there are areas that you have to walk by that smell terribly. Same funky smell from piping in the bathroom; - The hotel does not respect its guests and lists a bunch of fines everywhere in the room for any items that you may break or even for towels if you stain them with cosmetics, blood etc.
      Reviewed February 25, 2019
      10.0
      Exceptional
      Faizal from Philippines
      Couple
      Deluxe with Bathtub
      Stayed 3 nights in February 2019
      Highly recommended resort!”
      1. Deluxe room with bathtub The room was very huge with native interior design and the bathroom was complete with outstanding amenities. Request for a deluxe room that is situated near to the beach. 2. Transfers - 5 star! Krabi airport - Van - tuktuk - long tail boat - some transfers that wouldn't let our feet touch the seashore - golf cart - deluxe room This was the highlight of my admiration. THEY WERE ULTIMATELY SYSTEMATIC. All this considering that we checked out at 3:30 IN THE MORNING. Everything was prepared and ready for us. They even gave us our take away breakfast without asking for it! 3. Dining If you research about Krabi, you'll find there how expensive the food are. But the food prices in this hotel are agreeable considering its class and location. Plus, you may opt to eat at the side/back of the west railay beach where prices are more affordable Our stay here is perfect. I couldn't think of anything negative and even if there is one, the overall service was too superb to even notice the downside. Thank you for the most worthwhile experience! I'd like to extend my gratitude to the two Filipino trainees: Camille and Jesh! Thank you! 😘
      Reviewed February 25, 2019
      4.0
      Austin from Bangladesh
      Couple
      jacuzzi villa
      Stayed 3 nights in February 2019
      Don't waste your money”
      Disappointing experience. Railay is only good for a day trip. The small peninsula is dominated by 3-4 unsustainable resorts. The shopping street has a handful of horrible and expensive restaurants with very bad service. Railay Bay Resort and Spa is dated, the staff are unhelpful (not willing to accommodate my last minute itinerary change due to family emergency), and are out to add extra charges to your bill with any given opportunity. For example, checkout requires a house cleaning check, and they charged for a water we didn't drink. Signs in the room say that any stain from the red clay mud on towels or bedsheets will be charged. The worst part of it is that there is no sustainable environmental policy. Plastic straws are always served with drinks, they do not recycle, and their breakfast take away was full of plastic bags and containers. Before you spend a premium on your vacation, I would highly recommend not supporting any resorts in Railay Bay (only good for a day trip).
      Reviewed March 03, 2019
      10.0
      Exceptional
      Karishma from India
      Couple
      Deluxe with Bathtub
      Stayed 2 nights in December 2018
      Superb !!”
      This hotel is amazing, specially the infinity pool. Staff is very friendly. We were vegetarian and their staff helped us so much that we can best have food. we were here for 2 days and wished we could have stayed more.
      Reviewed January 07, 2019
      10.0
      Exceptional
      Caio from Brazil
      Couple
      Deluxe Cottage
      Stayed 3 nights in December 2018
      Amazing place! ”
      Great location, great breakfast buffet, great internet connection, amazing pool! I wish I could come back there soon! The only downside is not particular to the hotel per se, but if your room is near one beaches you will hear motorboat coming and going all the freaking time. But I think that's the way in Ralay anyway.
      Reviewed December 08, 2018
      5.6
      marie from Thailand
      Couple
      jacuzzi villa
      Stayed 2 nights in February 2019
      faded glory”
      Upon arrival we had to carry our bags throug the sand by ourselves. Most of the staff never smiles and most staff is not friendly. It’s like they hate working there. We asked to extend our stay by a day, because we wanted to visit around the island and not wanted to lose time moving to another hotel, they said they were fully booked, yet online there were still rooms available => it’s like they didn’t want to do an effort to help us. The room (jacuzzi villa for €176 ) is ok but not super clean and dated: chair with stains, old water cooker and closet falling apart, sheets are ripped. Biggest negative point: only 8 chairs at the pool for a whole resort... not enough at all. Biggest positive point: the location
      Reviewed February 12, 2019
      8.0
      Excellent
      Scott from United States
      Family with teens
      Jacuzzi Suite
      Stayed 1 night in January 2019
      Nice location ”
      Nice location. Staff a little unfriendly compared to other places. Breakfast good. Guests leave their towels on the pool seats to ‘reserve’ them all day so there are usually no seats available or actually in use. The hotel should address this.
      Reviewed February 10, 2019
      9.6
      Exceptional
      Connie from United States
      Group
      Deluxe Cottage
      Stayed 1 night in November 2018
      Nice view”
      Nice big rooms. Our room was all the way to the other side of the island on the east side which had a great sunrise view. A far walk to west side but a nice one. The only problem is the east side gets very very low tide, so there's just yuky sand for hours on that side till the tide comes back up. But the staff very friendly and food was great.
      Reviewed November 30, 2018
      10.0
      Exceptional
      Steve from Thailand
      Couple
      jacuzzi villa
      Stayed 1 night in December 2018
      One very enjoyable night”
      We stayed at Railay Bay Resort for one night due to availability on short notice (stayed at Diamond Cave Resort for 3 more nights), but wish it was longer. We had a private jacuzzi villa that had an outdoor area with lilypads and frogs. The room was very spacious and the bed was the softest (and most comfortable) we've had while staying in Thailand over the past 3 months (most are always very firm). The location is perfect for staying on Railay, as it spans all the way from Railay West beach to Railay East with an easy to navigate walkway with trees and lights. My wife was sick that day with the flu and had room service delivered which was delicious. I enjoyed a meal at their restaurant while watching sunset, which was the perfect viewpoint for sunset on Railay. The food was just OK, standard Thai dishes, nothing special, entree was a little cold but the spring rolls were very good. Worth it to enjoy a sunset view, but there are better places to have dinner on the peninsula.
      Reviewed February 05, 2019
      7.6
      Very good
      Ashley from United States
      Group
      Deluxe Cottage
      Stayed 3 nights in December 2018
      Good Stay!”
      We enjoyed our time at Railay Bay - AC worked great, and it is surly one of the nicest places to stay in the Bay. We were well taken care of and the rooms were nice and comfortable. The breakfast was pretty good as well. My only complaint is that Spa and drink prices were very expensive and the Wifi was not consistent (kept logging you off). I would however, recommend.
      Reviewed January 17, 2019
      8.8
      Excellent
      Pedro from United Kingdom
      Solo traveler
      Deluxe Cottage
      Stayed 1 night in January 2019
      All amazing except the fact you can’t set the air conditioning temperate lower than 25 degrees.. ”
      ..Celsius. There’s a sticker on the wall saying it’s the perfect temperature and a lock on the contol wheel not letting you turn it under 25 degrees. And the thick super warm duvets are not ideal to sleep in 25 degrees especially given it’s a tropical place with way hotter temperatures outside. Aside from this issue everything else was impeccable.
      Reviewed January 10, 2019
      10.0
      Exceptional
      Geneva from United States
      Couple
      jacuzzi villa
      Stayed 3 nights in December 2018
      Trip of a life time”
      Very clean, all kinds of things to do and see , price was excellent, staff was extremely helpful and friendly , spoke English very well, communicates well, and it felt like home. It was the best tropical vacation !
      Reviewed January 02, 2019
      5.6
      boris from United States
      Solo traveler
      Deluxe with Bathtub
      Stayed 2 nights in December 2018
      Above average”
      They have problem with the hot water. Internet constantly dropping and you have to re connect every time. The breakfast is average unless you like Thai food. The room was spacious but the air conditioner was blowing right at your bed.
      Reviewed December 28, 2018
      5.2
      Sammie from United Kingdom
      Family with teens
      jacuzzi villa
      Stayed 1 night in December 2018
      Better to walk a few steps more & avoid the noise of the boat taxis, & day trippers ”
      Pros - you can walk through the resort to east and west beach. Cons - getting to villa down alleyways, pool has limited space and beds, doesn’t offer good value for money compared with alternatives in the area, we had a private villa with jacuzzi but the jacuzzi didn’t hold water.
      Reviewed December 27, 2018
      8.4
      Excellent
      Dion from Australia
      Couple
      jacuzzi villa
      Stayed 7 nights in December 2018
      Perfect location for a wonderful relaxing authentic holiday ”
      There was only one conn - there is a drain smell in the bathroom. I think it’s becasye the place is so remote and the septic system doesn’t cope so well. The hotel were very good and came to get rid of it when they could. The place was always clean. I loved everything about this hotel. The location the breakfast the location the island absolutely everything. Just be warned. Don’t book excursion form the hotel. They charge much more than booking the same thing at the village. Otherwise a must in every way.
      Reviewed December 20, 2018
      8.8
      Excellent
      mastura from Singapore
      Family with teens
      Private Pool Villa 2-Bedroom
      Stayed 3 nights in December 2018
      Worth It!”
      It was mine and my family first time in Krabi and we really enjoyed our stay here. We booked the 2 bedroom pool villa and the children loved it! It was walking distance from the beach and the staff were very friendly and so helpful. The staff at the front desk was patient in answering our inquiries and really helped us in choosing the different tour packages. Would definitely go here again!
      Reviewed December 15, 2018
      8.0
      Excellent
      Julija from United States
      Family with young children
      Railay Privacy Cottage with Breakfast
      Stayed 3 nights in November 2018
      Very good”
      We had the Privacy Cottage with Jacuzzi. It was a very large cottage with a nice outdoor area. Everything was clean, new and functioning. We asked for the Western location and were lucky to get it. However, the resort stretches all the way to the East beach, which makes for a shorter walk to the Phrang Nga beach but longer walk to breakfast and Railay West. I think regular rooms and cottages can be dated and small and many located on the East side, judging from other reviews. Overall, the resort is pretty with a great location on the beach and pool with beach view. Staff has very limited English and cleaning staff always came in the afternoon when we came back from the beach. Breakfast was a bit disappointing: some days local food options were good, other days terrible. Omlets most of the time were undercooked even after asking 3 times for well-done. However, it was our anniversary and we got a nicely decorated room and cake. We enjoyed our stay a lot.
      Reviewed December 11, 2018
      8.8
      Excellent
      Rachel from Taiwan
      Group
      Deluxe Cottage
      Stayed 2 nights in August 2018
      amazing beach time”
      love the resort, room's spacious and clean. since the resort is big enough to connect both railay eat and west beach, it's easy to cut from middle to go anywhere. staff was super helpful and even kindly enough to let us shower in an empty room after our check-out at 11:30. the view was amazing and specially the airport transfer service made the trip stressless.
      Reviewed August 14, 2018
      9.6
      Exceptional
      shaqeelah from South Africa
      Family with teens
      jacuzzi villa
      Stayed 3 nights in July 2018
      We stayed the Jacuzzi villas which was amazing - the jacuzzi more the size of a small dip pool. ”
      We had an amazing holiday at The Railay Bay Reaort & Spa hotel. The star performance was the location and the pick up transfers to and from the airport! Would definitely recommend that you book this service!
      Reviewed July 10, 2018
      12345
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      Railay Bay Resort & Spa
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      • Exceptional location
      • Railay Beach