In contrast to many other - much more expensive - hotels I've seen in the city, which claim to be newly built or renovated but already have a somewhat shabby look and feel, the room and the entire hotel were impeccably clean and modern. Also, instead of the usual 'minibar-rip-off', there were gratuitous water and snacks in the room. And last but definitely not least, while I cannot say that the personnel at other SF hotels was unfriendly, the staff here was exceptionally nice and helpful (thank you for that!). I will definitely stay here again on my next visit.