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Resorts World Sentosa - Hotel Michael (SG Clean Certified)
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
Resorts World Sentosa - Hotel Michael (SG Clean Certified)

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8

Excellent

7,892 reviews

7,892 reviews

Housekeeping181
View25
Breakfast21
See map

8.8

Excellent

Location rating score

Excellent location - 670 meters to the beach
Exceptional for walking
Parking
FREE
Walkable places
Smoking Area

40 m

Maritime Experiential Museum

130 m

Festive Walk

150 m

S.E.A Aquarium

170 m

Genting Singapore

200 m

Popular landmarks
Chinatown

3.9 km

Orchard Road

5.4 km

Sands Skypark Observation Deck

5.5 km

Cloud Forest

5.9 km

Singapore Flyer

6.0 km

Closest landmarks
Sentosa 4d Magix

370 m

Cineblast

370 m

Rainbow Reef

390 m

Splashworks

400 m

Images of Singapore

420 m

Resorts World Sentosa - Hotel Michael (SG Clean Certified)

8 Sentosa Gateway, Sentosa, Singapore, Singapore, 098269 - See map

In addition to the standard of SG Clean, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Sentosa part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

170 meters to public transportation

Front desk [24-hour]

Airport transport

Excellent breakfast

Excellent view

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Valet parking

Complimentary WIFi in all rooms

Front desk [24-hour]

Check-in/out [express]

Swimming pool [outdoor]

Exercise area

Luggage storage

Cash withdrawal

This property is in high demand!

31 travelers have booked today.

Value for money7.7
Distance to city center7 km
Location rating8.8
Nearest airportSeletar Airport (XSP)
Distance to airport18.5 km

Rooms available at Resorts World Sentosa - Hotel Michael (SG Clean Certified)

Excellent
Room comfort & quality

8.2

Deluxe
...
  • Room size: 37 m²/398 ft²
  • Nature view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
...
  • Room size: 37 m²/398 ft²
  • Nature view
  • 1 king bed or 2 single beds
Enter dates to see prices
2 bedroom Deluxe Suite
...
  • Room size: 175 m²/1884 ft²
  • Nature view
  • 1 double bed and 1 king bed
Enter dates to see prices
2 Bedroom Premier
...
  • Room size: 203 m²/2185 ft²
  • Nature view
  • 1 king bed and 2 double bed...
Enter dates to see prices
Deluxe Suite
...
  • Room size: 80 m²/861 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Special Offer: Unwind and Dine Package - Deluxe Double or Twin Room with $78nett RWS F&B Dining Credits per stay
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Special Offer: Unwind and Dine Package - Deluxe Double or Twin Room with $138nett RWS F&B Dining Credits per stay
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Special Offer: Play, Dine & Stay Package - Deluxe Double Room or Twin Room with Complimentary Universal Studios Singapore tickets for 2 and $78nett RWS F&B Dining Credits per stay
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Special Offer: Stay, Discover & Dine Package - Deluxe Double Room or Twin Room with Complimentary S.E.A. Aquarium tickets for 2 and $78nett RWS F&B Dining Credits per stay
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 235 m²/2530 ft²
  • Shower
  • 2 double beds and 1 king be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

For those who wish to drive their own cars, Resorts World Sentosa - Hotel Michael (SG Clean Certified) has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Singapore with private transportation, the resort can arrange taxi service.

Is breakfast offered at Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

There's an additional charge of 32.96 SGD for adults and 26 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

Resorts World Sentosa - Hotel Michael (SG Clean Certified) features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Chinese cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

What is the smoking policy at Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

Resorts World Sentosa - Hotel Michael (SG Clean Certified) does permit smoking in some areas and is not 100% smoke-free. The resort offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

The closest train, metro, or bus station to Resorts World Sentosa - Hotel Michael (SG Clean Certified) is Waterfront, 150 m away.

What restaurants are nearby Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

Resorts World Sentosa - Hotel Michael (SG Clean Certified)’s neighborhood is Sentosa which includes popular restaurants such as Imperial Treasure La Mian Xiao Long Bao, Putien (Sentosa) and Din Tai Fung (RWS Branch).

What popular shopping places are close to Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

Resorts World Sentosa - Hotel Michael (SG Clean Certified) is located in Sentosa area which features shopping places such as Quayside Isle.

What are popular attractions near Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

Resorts World Sentosa - Hotel Michael (SG Clean Certified) is located in Sentosa area, which is famous for attractions such as Maritime Experiential Museum, S.E.A Aquarium and Adventure Cove Waterpark.

What popular beaches are close to Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

Resorts World Sentosa - Hotel Michael (SG Clean Certified) is located in the Sentosa area, which includes Siloso Beach, Palawan Beach and Tanjong Beach.

What popular natural sightseeing spots are close to Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

Resorts World Sentosa - Hotel Michael (SG Clean Certified) is located within Sentosa, which makes it conveniently close to natural sights including rock dragon and Sentosa Serapong Reefs.

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Explore the neighborhood

What people love about Resorts World Sentosa - Hotel Michael (SG Clean Certified)

  • 10

    Exceptional

    "Amazing stay at Hotel Michael for 3D/2N."

    Rose

    |

    June 18, 2022

  • 8.4

    Excellent
    Spaciousness

    "Room was big."

    Fufen

    |

    June 17, 2022

  • 7.2

    Very good
    Location

    "Hotel was right next to the monorail and many shops,extremely convenient."

    Jia

    |

    June 16, 2022

Property ranking|Compared to 555 Singapore properties
See all rankings
Room size
106 sqm.
Room comfort score
8.3/10
Location score
8.8/10
Cleanliness score
8.3/10
Bigger than
97
%
of Singapore properties
Better than
90
%
of Singapore properties
Better than
79
%
of Singapore properties
Better than
76
%
of Singapore properties
Overall rating:

8

Excellent
7,892 reviews
Cleanliness
8.3
Facilities
7.7
Location
8.8
Read all reviews >
What travelers say they love:
The service of the hotel and room is good.
Chong from Singapore
Group
More about Resorts World Sentosa - Hotel Michael (SG Clean Certified)

More about Resorts World Sentosa - Hotel Michael (SG Clean Certified)

Resorts World Sentosa - Hotel Michael (SG Clean Certified)

Maximize your Singapore adventure with a stay at Resorts World Sentosa - Hotel Michael (SG Clean Certified). Plan your escape from the everyday! Located just 6.5 km from Gardens By The Bay East, Resorts World Sentosa - Hotel Michael (SG Clean Certified) is the perfect and relaxing place from which to explore nature and wilderness.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Resorts World Sentosa - Hotel Michael (SG Clean Certified). Stay connected throughout your stay with free internet access provided. Your explorations of Singapore can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out and luggage storage. The resort's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at Resorts World Sentosa - Hotel Michael (SG Clean Certified). The resort's daily housekeeping will make staying in a great choice.
Smoking may only take place in restricted designated areas.
Rooms at Resorts World Sentosa - Hotel Michael (SG Clean Certified) are designed with the guest in mind. To enhance your stay, some rooms at the resort come with air conditioning. The resort's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Throughout your stay, choose from a variety of delicious dining options at the resort. Once there, be sure to check out casino for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Resorts World Sentosa - Hotel Michael (SG Clean Certified) has a range of activities that will meet your needs. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps. With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You won't need to go far to experience fun water sports, with the convenience of water park provided.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

While in Singapore, take some time to venture outside of Resorts World Sentosa - Hotel Michael (SG Clean Certified). Tourists travel from around the world to see Singapore Flyer, which is an easy visit just 5.9 km away. You're sure to want to visit Sands Skypark Observation Deck located 5.5 km away, among the most sought-after photographs for anyone visiting Singapore.


Reasons to stay here

Verified reviews for this resort's food and dining options score it better than 91% of accommodations in the city.
This accommodation beats more than 89% of competition in the city on room comfort.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Housekeeping

215 mentions

Swimming Pool

107 mentions

Internet

92 mentions

Breakfast

84 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Hindi
  • Japanese
  • Korean
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Exercise area
  • Swimming pool [outdoor]
  • Ticket services
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Parking [paid]
  • Taxi service
  • Valet parking

Available in all rooms

  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Toiletries
  • Wi-Fi [complimentary]
Food and dining
Restaurants on site

TungLok Heen

  • Cuisine: Chinese

Fratelli

  • Cuisine: Italian
Location
8 Sentosa Gateway, Sentosa, Singapore, Singapore, 098269
Excellent
Location

8.8

Airports

  • Seletar Airport (XSP)
    18.5 km 26 min drive
  • Singapore Changi Airport (SIN)
    22.5 km 24 min drive

Public transportation

  • Waterfront
    150 m
  • Imbiah
    330 m

Hospital or clinic

  • Unity Denticare
    810 m

Shopping

  • Orchard Road
    5.4 km

Convenience store

  • 7 Eleven
    180 m 1 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Chinatown
    3.9 km
  • Orchard Road
    5.4 km
  • Sands Skypark Observation Deck
    5.5 km
  • Cloud Forest
    5.9 km
  • Singapore Flyer
    6.0 km
  • National Orchid Garden
    6.1 km
  • Singapore Botanic Gardens
    6.4 km
  • Gardens By The Bay East
    6.5 km
  • Night Safari
    16.7 km
  • Singapore Zoo
    16.7 km

Nearby landmarks

  • Smoking Area
    40 m
  • Maritime Experiential Museum
    130 m
  • Festive Walk
    150 m
  • Waterfront
    150 m
  • S.E.A Aquarium
    170 m
  • Genting Singapore
    200 m
  • Resorts World Sentosa
    240 m
  • Adventure Cove Waterpark
    290 m
  • Marine Life Park
    290 m
  • Southern Ridges
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age required to check in is 18 years.
  • The property does not allow changing of guest names after the reservation is made.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee98 SGD
  • Distance from city center7 km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)32.96 SGD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of restaurants2
  • Number of rooms 464
  • Room voltage220
  • Year property opened2010

Reviews of Resorts World Sentosa - Hotel Michael (SG Clean Certified) from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.3
Facilities7.7
Location8.8
Room comfort and quality8.2
Service8.1
Value for money7.7
High score for Singapore
Rating
9+ Exceptional (1,159)
8-9 Excellent (827)
7-8 Very Good (1,070)
6-7 Good (419)
<6 Below Expectation (566)
Time of the year
Mar - May (1,049)
Jun - Aug (935)
Sep - Nov (1,206)
Dec - Feb (851)
All guests (5,988)
All room types
All languages

Show reviews that mention 

Showing 4,042 verified guest comments
12345
10.0
Exceptional
Antonio from Philippines
Family with teens
Stayed 2 nights in October 2012

Best Value 5-Star Hotel”

Bundled offers like free Universal Studios and MEMA Tickets

We were lucky to find Resorts World Hotel Michael promotion - Free Universal Studios and MEMA tickets for 2 nights stay. If you plan to visit these attractions, then the bundled rate's equivalent is equivalent to a 3-star hotel rate plus the attraction tickets - except that you are actually staying at a 5-star hotel right at the heart of Resorts World Sentosa Singapore, and just next to Universal Studios and MEMA. The rooms were great with all the 5-star appointments. Service was also great. And of course the convenience of staying in close to all the Sentosa-based attractions. Food choices were limitless - from hawker style street food to Michelin star awarded restaurant/s. Being in a foreign country, we of course preferred to eat the specialties of Singapore and Malaysia. Though admittedly, we missed burgers and pizza after two days and had to give in. Overall, our experience here was excellent!

Reviewed November 14, 2012

See room deals

10.0
Exceptional
Steven from United States
Couple
Deluxe
Stayed 3 nights in March 2016

It Doesn't get any better”

Quality, Price, Location

The Hotel Michael located in the heart of Sentosa Island is a great hotel with a location you can't beat. It's a 2 minute walk to the monorail, bus, Resorts World Casino, SeaWorld, Merlion, Universal Studios Singapore and fabulous restaurants. The staff is great, the rooms are very modern and the entire property is extremely well maintained. Upon checking, the beauty of this hotel just engulfs you with the warm and friendly attitude of the staff. They are there to help you with anything you need including discounted ticket to any of the Island's attractions. Getting to and from the city is easy using the monorail. There are so many things to do just on the island, you never have to leave. This is a hotel that I will highly recommend to everyone but if you can catch it during a discount offering, its definitely worth the stay. In fact, I've already re-booked it for my next stay in Singapore.

Reviewed March 20, 2016

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10.0
Exceptional
Nita from Australia
Family with young children
Deluxe
Stayed 2 nights in April 2012

Great place for families”

Amazing upgrade

i can't really comment on the hotel michael as when we went to check-in they upgraded us to crockfords tower which is a members only hotel and you can only stay there if invited. i read on other agoda reviews that this happened to other people staying there (particularly people with kids. the upgrade was phenomenol - we had just stayed at marina bay sands and this was stupendous in comparison - tv's in bathroom mirrors, 24 hour butler service, pillow menu, bath menu etc etc. it was the best hotel suite i have ever stayed in. while you can't guarantee getting upgraded i would say stay at the hotel michael on the off chance that you might! even if you do stay at the hotel michael, you can use all of the other resort world facilities - our kids loved the hardrock pool - and the hotel michael was cheaper when we booked. overall the rating below is based on our experience at crockfords and resort world itself.

Reviewed April 21, 2012

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9.0
Exceptional
Ma from Philippines
Couple
Deluxe
Stayed 1 night in September 2012

Great location”

Just a few minutes away from luxury shopping, casino, universal studios, great dining andthe rest of sentosa through sentosa exprss

price - usd 216 / night (this was during grand prix weekend) place - you can easily take the mrt and then sentosa express to this hotel. from the sentosa express resorts world station, the hotel is about 3 flights of stairs away. but don't worry. escalators are available to help you with your luggage. the hotel is strategically placed almost in the middle of the resorts world area but it can also be a quiet and peaceful place to stay in as it's separated from the all the action service - wasn't really able to experience great nor bad service dining - like i said, this hotel is just a few minutes away from great dining places so get out of the hotel for meals. try malaysian street food, right by the entrance of universal, to experience malaysian hawker food. arton's is a good resto when you miss all that meat bed - very comfortable. made us almost late for the opening of universal bathroom - clean, spacious but not extravagant no bathtubs but modern facilities. toiletries are available but the liquids are placed in a dispenser so no freebie shampoo, conditioner or lotion for me

Reviewed September 27, 2012

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9.7
Exceptional
Iskandar from Indonesia
Family with teens
Deluxe
Stayed 2 nights in December 2011

"Great hotel with comfort and spacious room"”

Spacious room, location, hospitality

this is my third time i have stayed at hotel michael. every time i spend vacation in singapore, i choose this hotel because the hospitality and spacious room. don't forget the location in resort world sentosa gives easy acces to enjoy universal studio singapore and sentosa casino which i love. this hotel is very recommended for family and personal traveler whom seeking a pleasure.

Reviewed January 18, 2012

See room deals

9.0
Exceptional
See from Malaysia
Couple
Stayed 2 nights in March 2013

the room quick nice and amazing for resort”

Good location, best services, large room, big bed, room clean, etc..

We stay Hotel Michael at Resorts World Sentosa because it like the home to Southeast Asia’s first-and-only Universal Studios theme park, the world’s largest oceanarium – Marine Life Park, the Maritime Experiential Museum, a casino, luxurious accommodation in six unique hotels, the Resorts World Convention Centre, celebrity chef restaurants, a world-class spa as well as specialty retail outlet.. The resort also offers round-the-clock entertainment including award-winning shows, concerts and public attractions such as the Crane Dance™ and the Lake of Dreams.

Reviewed June 01, 2013

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9.7
Exceptional
Thomas from United States
Family with young children
Deluxe
Stayed 2 nights in October 2012

Location, location, location...”

Right in the heart of Resort World Sentosa

We currently live in Singapore, but wanted a little 'escape' during our October break. 2 nights/3 days at Hotel Michael was just what we were looking for. They allowed us to check in a bit early and upgraded us to a Suite, which was a fantastic set-up. The family enjoyed the Maritime Museum, Universal Studios, and just strolling around Sentosa.Make sure and ride the new Transformer ride!! the hotel was lovely, staff friendly and helpful. Just great!! Plenty of dining options a short walk away. Can't speak in comparison to the other Resort Sentosa Hotels, but Hotel Michael was a winner!

Reviewed October 29, 2012

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8.4
Excellent
Abele from Netherlands
Family with teens
Deluxe
Stayed 2 nights in October 2020

Decent Hotel with great access to Sentosa”

Hotel Michael is presented as a 5-star hotel and the price certainly is 5-star. In terms of crowd-control and the way the check-in process was handled, it more resembled a 3-star hotel however. Check-in staff themselves were courteous and friendly with a professional appearance, but we had to wait close to 2 hours from our check-in slot before we could go and queue for a second time to do our check-in. By the time we got to our room, it was close to 5pm and we were hungry (as we had deferred our lunch). The room itself was clean and with a modern appearance. Although a small balcony was outside our room, it was inaccessible unless you were on a smoking floor (at least that's what I think as our door was locked). Which brings me to another point: smoking floors? really? Are those still available in upper-class hotels? Anyway, the breakfast sets were decent, with a choice of 3 sets. American Western, Pizza (for breakfast?) and Local Asian. Sets were delivered to your table (to avoid people crowding around a buffet spread, I assume), but the first day, our meal took close to an hour to arrive at our table. Guest services via the phone was difficult to reach as well. It took close to 15 minutes on hold before we could speak to someone. Wifi was decent (offered around all the hotels) but nothing exceptional. 3 devices maximum, which may cause issues for larger groups or kids who bring a bag full of devices. Overall, we had a great stay and the above points didnt affect our experience much. With access to a variety of shopping options and dining choices, this hotel is excellently located in the heart of Resorts World Sentosa with convenient access to both on-island facilities, as well as going off the island to Harbourfront. Highly recommended!

Reviewed October 19, 2020

See room deals

Greetings Abele, we appreciate you taking time out of your busy day to rate us and share a detailed feedback. We are pleased that our location was convenient for you and your stay was good overall. Your comments are very valuable to us at they only allow us to improve even further. We hope to welcome you back at RWS in the near future. Have a blessed day ahead! Marco Lam - Operations Manager

Responded October 31, 2020
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
9.0
Exceptional
Ming-Lai from Canada
Couple
Deluxe
Stayed 2 nights in May 2011

Great Hotel ”

spacious room, luxurious furnishing

overall the stay at hotel michael was beyond my expectations. conveniently located within sentosa, hotel michael is ideal for travelling families and couples looking to spend the weekend in that area. considering how getting into sentosa island alone costs money (if you're not staying in the sentosa resorts), hotel michael was definitely a great deal compared to the other hotels in the city. it is a great choice for travelling families and couples.

Reviewed June 04, 2011

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10.0
Exceptional
Juan from United States
Family with young children
Deluxe
Stayed 2 nights in April 2011

great super clean new hotel”

great super clean new hotel, this is the standard that most american and western tourist expect.

we spent our last few nights at the michael hotel sentosa which felt like being at the disneyland hotel back home in america. very very clean. everything is connected in sentosa. when you step out of the hotel you step onto the courtyards which are very wide and clean full of shops with overhead canopies about 40 feet high that block the sun. it's like being in an upper class outdoor mall. i got very sick & spent most of the time in the room & hospital, but my family had great fun at the michael hotel sentosa and the agoda price was less than half the asking price at the counter.

Reviewed May 13, 2011

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9.3
Exceptional
Wong from China
Family with young children
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
Stayed 2 nights in July 2014

Amazing”

Comfortable, Nice staff, Near to Sentosa's attractions

We booked 3 rooms for 6 adults and 2 childs but we were upgraded to a presidential suit. Although we need to add 2 extra beds, we all felt so amazing. The suit is big. The childs can run around and play hide and seek in the suit. Hotel is near to Sentosa's attractions. Our package also included tickets of USS, Aquarium and Waterpark. Staff is nice and helpful. Wonderful stay at Resorts World Sentosa - Hotel Michael!!

Reviewed July 20, 2014

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10.0
Exceptional
Eliza from Singapore
Couple
Deluxe
Stayed 1 night in June 2013

Awesome upgrade and room service”

comfort of room, room service food and staff service

Initially, it felt tiring to wait for an available room (past the check-in) time. However, service recovery was good as front office staff offered an upgrade to a suite (well worth the wait). Room had a good view of the resort at the balcony, especially in the evening. It felt quite special where we could see the fountains and people wandering around the resort. We walked over to Hard Rock hotel to visit the famous artificial beach pool. It was great fun but pretty far from Hotel Michael. Hotel Michael's pool is decent but small, good for a quick morning dip. Lovely bathroom with a TV. Ordered dinner and breakfast from room service - great quality at affordable prices, loved the pizza especially from Palio. However, quality of pizza was better from room service than when we ate at the restaurant - similar to pizza from Napoli. Housekeeping was great, bringing us coffee capsules in the morning due to faulty capsules at check-in. All in all, a great staycation-) Tips for travellers staying in Sentosa: take the monorail for free to Vivo city mall for a movie.

Reviewed June 21, 2013

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9.7
Exceptional
mark from Australia
Couple
Deluxe
Stayed 1 night in January 2013

the customer service was so good ”

the hotel is in a very good spot if you like to go casino.

our stay at resort world sentosa - hotel michael was so good, the room was very clean and very big. the service was excellent. the lady who was behide the counter was so helpful and she gave us a late checkout so we could enjoy the room, her name was eve, and i would like to thank her for making our stay so good. thank you all from mark

Reviewed February 02, 2013

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9.7
Exceptional
ROY from Indonesia
Family with young children
Deluxe
Stayed 1 night in January 2015

best hotel for family with your children”

the room very big, very clean and 6 star hotel, perfect for family with young children, close to mrt & universal studio. staff performance & services very2 good. highly recomended for family holiday.

Everything was PERFECT. The staff like usual gave us an upgraded room from the booking room that i have. So unbelieveble the room was soo big, beautiful, very clean and big bed, so perfect. I was 4 people (2adults & 2children) and its fits on the bed. The staff soo friendly and smiley, make me feels like home. This hotel very close to universal studios as in the center of resort world area. Close to the mrt only 5minutes walk and we can go to vivo city by mrt. It was wonderful holiday that we had while in singapore, and of course we always back to this hotel again when we're at singapore. Thanks michael hotel.

Reviewed January 11, 2015

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9.7
Exceptional
Cristy from Philippines
Couple
Stayed 2 nights in December 2012

Overlooking Universal Studios”

Few steps to Universal Studios

we really enjoyed our stay in hotel michael, given the limited time there are so many attractions you can choose within the sentosa island like crane dance, festive walk, lake of dreams, the maritime experiential museum and of course the universal studios. we were given a complimentary sentosa pass for hotel guests valid within our stay, so getting in and out of the island is very easy. there is a free shuttle service to foreign tourists but take note you have to present your passport and singapore embarkation card (“the white cut” as the driver said) to board the shuttle bus. currently, there are two routes: bencoolen/marina route for summer view, carlton, swissotel, marina mandarin and marina bay sands hotels; orchard route for concorde, mandarin orchard, grand hyatt, shangri-la and orchard hotels. if the bus stops in your hotel and there is no available seat, you have to wait for another 30 minutes because the driver will not allow you to stand even if you insist.

Reviewed December 16, 2012

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8.7
Excellent
Jan from Australia
Couple
Stayed 2 nights in April 2013

Wonderful stopover”

Location, activities and friendly staff

My husband and I booked the Hotel Michael as we had stayed at Resorts World Sentosa previously but had not had time to visit the attractions. Our package included breakfast and passes to the Aquarium, Universal Studios and the water park. The hotel was extremely comfortable with large roomy apartments. The reception, conciege and hotel cleaning staff were all very helpful and also spoke English which was an advantage for us. Although we enjoyed staying at the hotel very much, it would be well suited for families given the local attractions. We would not hesitate to recommend the Hotel.

Reviewed April 10, 2013

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10.0
Exceptional
William from United States
Couple
Deluxe
Stayed 1 night in January 2015

Huge Room, Beautiful Wood”

Size of room, wood decor, bathroom decor.

Very large, comfy, relaxing room. This is a big room, loved it. Easy to get around the hotel and Sentosa. This hotel is chain connected to the Hard Rock, which means you can use your room key to access the Hard Rock pool and fitness center about a 5 min walk away. Food is everywhere, Starbucks, Mickey D's. All the attractions are close by with the access of a shuttle tram in the main parking lobby. The decor for the Michael is true Michael Graves. At hotel check-in they wanted $100 SGD for room deposit, we didn't have, and they said its ok. Its mainly if you are going to use whats in the room fridge, or room service, or phone, or whatever there policy is for the deposit, so be aware they will ask for deposit in sing dollars upon front desk check-in. Quick, very friendly front desk staff. They had a long term bag hold if you arrived to early to check-in time or were leaving and awaiting for an evening flight and didn't want to leave Sentosa right away. Great place. Go to the Hard Rock and take advantage of the pool! Was awesome!

Reviewed April 12, 2015

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9.3
Exceptional
Andy from Singapore
Family with young children
Stayed 2 nights in June 2013

Fun and convenient”

Big room, quiet surrounding, close to attraction

The hotel is one of the 6 hotels in Resort World Sentosa. Room is new and spacious, design was nice too. It is within walking distance to all surround attractions that RWS offers. Short walk to the tram station brings us to the other parts of Sentosa and also across the waterway to Vivocity shopping mall, largest in Singapore. The stay is fun and has the feel of going holiday abroad as a local.

Reviewed June 17, 2013

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8.7
Excellent
Leon from Australia
Couple
Deluxe
Stayed 1 night in July 2012

Clean and Spacious”

Free upgrade, friendly helpful staff

We arrived at about 11pm the day of our booking, reception gave us a free upgrade to a suite which was fantastic. Suite was large, unfortunately too large for someone staying just one night (great if your staying multiple days) ordered room service (tira misu and satay and rice) obviously not up to standard of singapore hawker food but definitely tasty, tira misu was quite good. Bathroom in the suite was very large and well appointed. Two tv's means your never short on watching anything however the bedroom tv did not allow for external input. Suite room came with a nespresso coffee machine (complimentary) and some TWG tea's (also comlimentary). The room had a small balcony which overlooked resort world but since most of resort world is under canopy there isn't much of a view except to look at the other hotels. Now for the bad. There was a lamp in the living room which electrical socket was broken from the floor (electrical wires accessible). If i had a child with me i would be furious at the establishment for allowing such a thing to be broken. The clock in the room was dead (battery was flat or clock broken) and there was a cd player which required a adapter to be plugged in to work but someone must have stolen the adapter previously and it had not been replaced. I would recommend it if you wish to stay in resort world as the price was acceptable even without the room upgrade.

Reviewed July 27, 2012

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9.7
Exceptional
Steven from South Africa
Family with young children
Deluxe
Stayed 1 night in January 2015

Nice Sentosa Hotel”

Location, staff, rooms

I've stayed at Hotel Michael a few times and find that its very good value for money considering that it is a 5 star hotel (with very nice new rooms and excellent staff) in a very good location. If you can get it at a good discount then it ends up being cheaper than some of the lower quality hotels that you find on the Singapore mainland. Sentosa also always feels more relaxed, spacious and pleasant to me than the busier areas of Singapore. Considering how small Singapore is it really isn't a hassle if you want to go to Orchard Road or elsewhere as taxis or the nearby train can take you there quickly enough.

Reviewed April 23, 2015

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