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Richmond Hotel Kumamoto Shinshigai
Richmond Hotel Kumamoto Shinshigai
a living room filled with furniture and a large window, Richmond Hotel Kumamoto Shinshigai in Kumamoto
Lobby, Richmond Hotel Kumamoto Shinshigai in Kumamoto
a hotel room with two beds and a television, Richmond Hotel Kumamoto Shinshigai in Kumamoto
a piece of paper that is on top of a table, Richmond Hotel Kumamoto Shinshigai in Kumamoto
Bathroom, Richmond Hotel Kumamoto Shinshigai in Kumamoto

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8.5

Excellent

440 reviews

440 reviews

Housekeeping11
Shops7
Breakfast1
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Sunroad Shinshigai

50 m

Shower Dori Street

120 m

Shinshigai Shotengai

150 m

Ginza Dori Street

190 m

Osake no Raizu, Sakabadori

230 m

Popular landmarks
Kato Kiyomasa Statue

430 m

Shimotori Shotengai

500 m

Sakuranobaba Johsaien

580 m

Kumamon Square

610 m

Kumamoto Castle

740 m

Closest landmarks
Hakuai-kai Hospital

230 m

Karashima common Parking

260 m

Kagomachidori Shotengai

340 m

Kumamoto City International Centre

370 m

Ichizo Hayashi Bust Statue

400 m

Richmond Hotel Kumamoto Shinshigai

6-16, Shinshigai, Chuo-ku, Kumamoto, Kumamoto, Japan, 860-0803 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kumamoto, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Kumamoto Castle. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Located in heart of Kumamoto

Check-in [24-hour]

190 meters to public transportation

Inside city center

140 meters to Shinshigai Shotengai

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Laundry service

Restaurants

Room service

Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Kumamoto every 3 minutes on Agoda.com
Value for money8.4
Location rating9.1
Nearest airportKumamoto Airport (KMJ)
Distance to airport15.2 km

Rooms available at Richmond Hotel Kumamoto Shinshigai

Standard Double Room - Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Double Room - Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Single Room - Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Corner Double Room - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Corner Double Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Single Room - Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Corner Double Room (1 Adult) - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Triple Room (3 Adults) - Smoking
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 3 single beds
Enter dates to see prices
Twin Room (1 Adult) - Smoking
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Twin Room (1 Adult) - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Richmond Hotel Kumamoto Shinshigai?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Richmond Hotel Kumamoto Shinshigai?

For those who wish to drive their own cars, Richmond Hotel Kumamoto Shinshigai has a car park that's close to the hotel. If you're looking for an easy way to get around Kumamoto with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Richmond Hotel Kumamoto Shinshigai?

Adults can enjoy breakfast offered with an additional charge of 1800 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Richmond Hotel Kumamoto Shinshigai?

Richmond Hotel Kumamoto Shinshigai features an on-site restaurant for your dining convenience.

What is the smoking policy at Richmond Hotel Kumamoto Shinshigai?

Richmond Hotel Kumamoto Shinshigai does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Richmond Hotel Kumamoto Shinshigai?

The closest train, metro, or bus station is Karashimacho Tram Station, 190 m away from Richmond Hotel Kumamoto Shinshigai.

What restaurants are nearby Richmond Hotel Kumamoto Shinshigai?

Richmond Hotel Kumamoto Shinshigai is located in Kumamoto, famous for good restaurants such as Suganoya, Yokobachi and Sairo.

What popular shopping places are close to Richmond Hotel Kumamoto Shinshigai?

Richmond Hotel Kumamoto Shinshigai is located in Kumamoto area which features shopping places such as Shimotori Shotengai, Kamitori Shopping Street and Tsuruya Department Store.

What are popular attractions near Richmond Hotel Kumamoto Shinshigai?

Richmond Hotel Kumamoto Shinshigai is located in Kumamoto area, which is famous for attractions such as Kumamoto Castle, Suizenji Jojuen Garden and Sakuranobaba Johsaien.

What popular natural sightseeing spots are close to Richmond Hotel Kumamoto Shinshigai?

Richmond Hotel Kumamoto Shinshigai is located within Kumamoto, which makes it conveniently close to natural sights including Ochozu no Mori, Kinpo Zan and Unganji - Reigando Cave.

See map

Explore the neighborhood

What people love about Richmond Hotel Kumamoto Shinshigai

  • 10

    Exceptional
    Cleanliness

    "Always clean and courteous."

    cyna

    |

    January 11, 2023

  • 10

    Exceptional
    Cleanliness

    "Book a large room - very comfortable and clean."

    Yean

    |

    August 11, 2019

  • 9.2

    Exceptional
    Location

    "The location is great though."

    Patrick

    |

    March 25, 2021

Property ranking|Compared to 315 Kumamoto properties
See all rankings
Location score
9.1/10
Cleanliness score
8.8/10
Value for money score
8.4/10
Service score
8.8/10
Better than
97
%
of Kumamoto properties
Better than
94
%
of Kumamoto properties
Better than
92
%
of Kumamoto properties
Better than
90
%
of Kumamoto properties
Overall rating:

8.6

Excellent
263 reviews
Cleanliness
8.8
Facilities
8.2
Location
9.1
Read all reviews >
What travelers say they love:
Many eateries around the area, location is good!
Leong from Singapore
Couple
More about Richmond Hotel Kumamoto Shinshigai

More about Richmond Hotel Kumamoto Shinshigai

Richmond Hotel Kumamoto Shinshigai

Get the most from an urban escape in Kumamoto when you book a room at Richmond Hotel Kumamoto Shinshigai. Located right in the city center, Richmond Hotel Kumamoto Shinshigai saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Have a hassle-free trip while enjoying the services and amenities offered by Richmond Hotel Kumamoto Shinshigai. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Richmond Hotel Kumamoto Shinshigai makes it easy to plan your day trips, sightseeing, and more around Kumamoto. Front desk services including luggage storage and safety deposit boxes can assist with your needs.
Packing light is possible at Richmond Hotel Kumamoto Shinshigai thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Richmond Hotel Kumamoto Shinshigai from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator, a coffee or tea maker, instant coffee and instant tea at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Light snacking is available day or night with the hotel's vending machines.


Around the property

Richmond Hotel Kumamoto Shinshigai is the perfect spot to explore Kumamoto's fascinating cultural sights and attractions. Never forget your time in Kumamoto with a special gift or trinket from Shimotori Shotengai just 500 m away.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 91% of the city's accommodation.
Past guests love the cleanliness here, ranking it higher than 93% of the city's accommodation.
Ranking higher than 96% of the city's accommodations options, this is a great choice for location.

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Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

4 mentions

Breakfast

1 mention

Car Park

1 mention

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [nearby]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Towels
  • Trouser press

Food and dining

Breakfast options
  • Asian
Restaurants on site
いねや(ineya)
  • Cuisine: Japanese
  • Menu: A-la-carte

Location

6-16, Shinshigai, Chuo-ku, Kumamoto, Kumamoto, Japan, 860-0803
Exceptional
Location

9.1

Airports
  • Kumamoto Airport (KMJ)
    15.2 km 54 min drive
  • Saga Airport (HSG)
    54.5 km
Public transportation
  • Karashimacho Tram Station
    200 m
  • Sanko Bus
    220 m
Hospital or clinic
  • Hakuai-kai Hospital
    230 m
Shopping
  • Shimotori Shotengai
    500 m
Convenience store
  • Lawson
    70 m
Cash withdrawal
  • ATM
    90 m

What's nearby

Popular landmarks
  • Shinshigai Shotengai
    150 m
  • Kato Kiyomasa Statue
    430 m
  • Shimotori Shotengai
    500 m
  • Sakuranobaba Johsaien
    580 m
  • Kumamon Square
    610 m
  • Kumamoto Castle
    740 m
  • Kato Shrine
    900 m
  • Former Hosokawa Mansion
    1.3 km
  • JR Kumamoto Station
    2.0 km
  • Suizenji Jojuen Garden
    2.7 km
Nearby landmarks
  • Sunroad Shinshigai
    50 m
  • Shower Dori Street
    120 m
  • Shinshigai Shotengai
    150 m
  • Ginza Dori Street
    190 m
  • Karashimacho Tram Station
    200 m
  • Sanko Bus
    220 m
  • Hakuai-kai Hospital
    230 m
  • Osake no Raizu, Sakabadori
    230 m
  • Karashima Park
    240 m
  • Sakaedori Street
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please let the property know the expected arrival time in advance. Guests can use the Special Requests box when booking or contact the property directly.
  • Pets are strictly not allowed at the property.
  • The number of children stay free using existing bedding are subject to the room types. Please contact the property directly for further details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:30
  • Check-out until11:00
Getting around
  • Travel time to airport (minutes)50
Extras
  • Breakfast charge (unless included in room price)1800 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors11
  • Number of restaurants1
  • Number of rooms 158
  • Room voltage100
  • Year property opened2008
  • Most recent renovation2018

Reviews of Richmond Hotel Kumamoto Shinshigai from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.2
Location9.1
Service8.7
Value for money8.4
High score for Kumamoto
Rating
9+ Exceptional (55)
8-9 Excellent (13)
7-8 Very Good (18)
6-7 Good (5)
<6 Below Expectation (6)
Time of the year
Mar - May (27)
Jun - Aug (14)
Sep - Nov (23)
Dec - Feb (33)
All guests (263)
All room types
All languages

Show reviews that mention 

Showing 97 verified guest comments
12345
10.0
Exceptional
Yean from Singapore
Couple
Hollywood Twin Room - Non-Smoking
Stayed 2 nights in August 2019

Excellent location, helpful staff.”

Our second stay in this hotel. Pros - Excellent location right next to walking street with lots of restaurants and shops. Very helpful and friendly staff (except one in restaurant!). Has coin laundry facilities * did not use this time). Book a large room - very comfortable and clean. Cons - none for this stay. Will certain stay at the Hotel if we visit Kagoshima any time in the future.

Reviewed August 11, 2019

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9.6
Exceptional
Wai from Hong Kong SAR, China
Couple
Corner Double Room
Stayed 1 night in April 2019

Excellent location, superb service”

Excellent location, short walk to everything - shopping, dining, tram station, bus terminal, etc. Service was superb. A front desk lady was particularly worth mentioning (pity I forgot her name). Besides speaking impeccable English - by Japanese standard, that is - she really went the extra mile to impress her guests. When we returned to the hotel a few hours after check-out to pick up our bags, she came to us from nowhere and told us she had noticed that we missed breakfast in the morning. To make up for that, she offered us 2 big boxes of fruit cake to take away, which turned out to be really tasty. That was truly touching!

Reviewed April 05, 2019

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10.0
Exceptional
PUI from Hong Kong SAR, China
Couple
Standard Double Room - Non-Smoking
Stayed 2 nights in January 2019

Good location and service”

Location is good. Just few minutes walk from the airport bus terminal. Also, it is located in the downtown area of Kumamoto. All restaurants and tourist spots are within walking distance.

Reviewed January 28, 2019

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10.0
Exceptional
christina from Singapore
Group
Corner Double Room - Non-Smoking
Stayed 2 nights in March 2019

Nice new hotel although the room was a bit small”

Excellent location and staff was helpful breakfast was also delicious

Reviewed July 15, 2019

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9.2
Exceptional
Kurt from United States
Solo traveler
Single Corner Room - Non-Smoking
Stayed 1 night in April 2019

A pleasant place to stay in a good location with great staff”

I had a one-night stayover in Kumamoto and this hotel was just what I needed. It's located near a shopping area with many things to see and the bed was comfortable. The staff was very friendly and overall I'm pleased with the stay.

Reviewed February 28, 2020

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9.2
Exceptional
Patrick from Japan
Solo traveler
Standard Double Room - Non-Smoking
Stayed 1 night in March 2021

Great location. Very convenient.”

This hotel is nice but rooms are a bit small. However, being in Japan previous years before, it's pretty much typical for 3 star hotels in Japan. The location is great though. Right smack dab in the Shinshigai Sunroad arcade shopping plaza surrounded by tons of local places to eat, shop and drink. Plus a 10 minute walk from the Kumamoto Castel. Breakfast, for the rather nutritious healthy "Asian style" that it is nonetheless overpriced. (1,800 yen!) Other than that the hotel is nice.

Reviewed March 25, 2021

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9.6
Exceptional
Leong from Singapore
Couple
Standard Double Room - Non-Smoking
Stayed 1 night in April 2019

Strategic location and clean room”

Many eateries around the area, location is good!

Reviewed December 03, 2019

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9.6
Exceptional
furu from Taiwan
Couple
Standard Double Room - Non-Smoking
Stayed 1 night in April 2019

Great location and using convince self-service checkout.”

Parking space is corporate with parking hill so it is not free and need to walk 3-5mins to hotel.

Reviewed April 09, 2019

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9.6
Exceptional
chong from Singapore
Group
Triple Room (3 Adults) - Non-Smoking
Stayed 2 nights in November 2019

Great location ”

Easy to find and is along the shopping street and near the bus terminal .

Reviewed November 07, 2019

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9.2
Exceptional
Frida from Philippines
Family with teens
Standard Double Room - Non-Smoking
Stayed 1 night in January 2022

Thumbs up ! ”

Awesome and clean , but I hope check out time will extend to 12:00:( ..its inside the City , malls and restaurants .will recommend this hotel

Reviewed January 18, 2022

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8.8
Excellent
Vanessa from Singapore
Group
Triple Room (3 Adults) - Smoking
Stayed 1 night in April 2019

Great hotel! Recommended to stay!”

Enjoyed my stay at Richmond Hotel. Right located among the shops in the shopping street. The room is clean and comfortable for 3 pax. Nearby public parking available - need to walk a short distance to reach hotel.

Reviewed April 23, 2019

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9.2
Exceptional
Tsz from Hong Kong SAR, China
Group
Standard Double Room - Non-Smoking
Stayed 1 night in February 2019

More clean, large and convenience ”

Good choice stay at Kumamoto

Reviewed February 20, 2019

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8.4
Excellent
ANDREW from Australia
Couple
Standard Double Room - Non-Smoking
Stayed 7 nights in March 2019

Great base for visiting Kyushu”

Great spot with the best staff. Small but efficient rooms. Great base to travel north [Fukuoka/Nagasaki] or south [Yatsushiro/kagoshime]

Reviewed March 31, 2019

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7.6
Very good
Christopher from United States
Couple
Standard Double Room - Smoking
Stayed 1 night in April 2019

Great location. Small but clean facilities. Wish non-smoking room was available.”

As many have said, the location is good being only 10 - 15 minutes by taxi and 20 min or so by bus away from Kumamoto station. It is situated within an arcade with a multitude of shops and restaurants nearby, which are open late if you are arriving at night. Kumamoto castle is nearby and was about a 15 minute walk away from the hotel. We booked during golden week which may have made it more expensive for the somewhat small room but the facilities were clean and well kept. Unfortunately, no non-smoking rooms were available when we checked in so we had to stay in a smoking room, which made the stay a bit uncomfortable for us.

Reviewed April 27, 2019

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8.0
Excellent
QIONGWEI from China
Group
Standard Double Room 1 Bedroom
Stayed 3 nights in March 2019

Good location”

pros: great location with good hotel rate. A bunch of restaurants nearby, including local ramen, foodies and Starbucks. Corns: it’s quite clean but the room smelled a bit old.

Reviewed March 29, 2019

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8.4
Excellent
Sock from Singapore
Group
Standard Triple Room 21 to 25 Sq M
Stayed 2 nights in February 2019

Superb location ”

Perfect location!’

Reviewed February 05, 2019

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6.4
Good
Cheung from Hong Kong SAR, China
Couple
Corner Double Room - Non-Smoking
Stayed 1 night in February 2019

Overall good hotel ”

Quit good location close to the main shopping street, and train station, many restaurants and shops nearby, also close to Kumamoto City and other tourism points. On the other hand, price level acceptable, but room size a bit smaller than expected, 2 medium size luggages maybe not be easy to place and open at same time. But over good hotel, will consider to stay again.

Reviewed March 03, 2019

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9.2
Exceptional
Eng from Malaysia
Family with young children
Corner Double Room - Non-Smoking
Stayed 1 night in December 2018

Perfect location ”

Perfect location where hotel directly on Shimotori shopping arcade. Walking distance to Kumamon Square, Kumamoto castle... Hotel is modern, clean, beautiful However there is a small problem as we’re driving. We couldn’t find the hotel location as the gps kept leading us to shopping arcade. Hotel parkings are a short walk from hotel, which is ok, but a little problem when we have young children n old senior couple.

Reviewed December 06, 2018

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9.6
Exceptional
CHAN from Hong Kong SAR, China
Family with teens
Stayed 1 night in November 2018

Close to Bus Terminal ”

The hotel locates at a strategic location which is 3 minutes walk to the bus terminal. The hotel is also close to shopping and dinning area.

Reviewed November 27, 2018

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10.0
Exceptional
Cheuk from Hong Kong SAR, China
Couple
Standard Double Room - Non-Smoking
Stayed 1 night in November 2018

excellent value for price. Best location ever”

excellent value for price. Best location ever

Reviewed November 16, 2018

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