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Royal Plaza Hotel
Royal Plaza Hotel
Royal Plaza Hotel
Royal Plaza Hotel
Royal Plaza Hotel
Royal Plaza Hotel
Royal Plaza Hotel

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8.6

Excellent

45,538 reviews

45,538 reviews

See map

8.7

Excellent

Location rating score

Excellent location - 1.56 kilometers from city center
Exceptional for walking
Walkable places
Grand Century Place

30 m

Moko

30 m

Flower Market

100 m

Prizemart

130 m

Sincere Store (Mongkok)

160 m

Popular landmarks
Victoria Harbour

2.5 km

Tsim Sha Tsui East

2.9 km

Hong Kong Skyline

3.4 km

Nan Lian Garden

3.8 km

Victoria Peak (The Peak)

6.2 km

Closest landmarks
motor bike

90 m

C&G Artpartment

270 m

Sportswear Street

270 m

Boundary Street Sports Centre No. 1

290 m

Kadoorie Hill

300 m

2021

Royal Plaza Hotel

193 Prince Edward Road West, Kowloon, Mongkok, Hong Kong, Hong Kong SAR, China - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Mongkok part of Hong Kong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

140 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Announcements by hotel (2)
Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Fitness center

Swimming pool [outdoor]

Luggage storage

Car power charging station

This property is in high demand!

148 travelers have booked today.

Value for money8.6
Distance to city center0.1 Km
Location rating8.7
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport26.1 km

Rooms available at Royal Plaza Hotel

Excellent
Room comfort & quality

8.7

Plaza Deluxe
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Kitten of Love - Plaza Deluxe King Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Plaza Deluxe Family
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Royal Club Deluxe
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Plaza Grand
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Plaza Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed or 2 queen beds
Enter dates to see prices
Royal Club Deluxe Room for 1 Person
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Royal Club Grand Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Plaza Premier Family Plus
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Plaza Grand Plus
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Royal Plaza Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Royal Plaza Hotel?

For those who wish to drive their own cars, Royal Plaza Hotel has a car park that's close to the hotel. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Royal Plaza Hotel?

Start your mornings right, with the à la carte and continental breakfast options offered at Royal Plaza Hotel. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 185 HKD for adults and 130 HKD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Royal Plaza Hotel?

Royal Plaza Hotel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Royal Plaza Hotel?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Royal Plaza Hotel. Small or intimate events like birthday parties, entertainment events and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Royal Plaza Hotel?

On-site venues and convenient event services make Royal Plaza Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. can accommodate up to 0 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Royal Plaza Hotel?

Royal Plaza Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Royal Plaza Hotel?

The closest train, metro, or bus station is Mong Kok East MTR Station, 130 m away from Royal Plaza Hotel.

What restaurants are nearby Royal Plaza Hotel?

Royal Plaza Hotel is located in Mongkok, famous for good restaurants such as Golden Phoenix Restaurant, La Scala and Hong Lin Restaurant.

What popular shopping places are close to Royal Plaza Hotel?

Royal Plaza Hotel is located in Mongkok area which features shopping places such as Ladies Market, Grand Century Place and Moko.

What are popular attractions near Royal Plaza Hotel?

Royal Plaza Hotel is located in Mongkok area, which is famous for attractions such as Mongkok, Fa Yuen Street and Sai Yee Street Children's Playground.

What popular natural sightseeing spots are close to Royal Plaza Hotel?

Royal Plaza Hotel is located within Mongkok, which makes it conveniently close to natural sights including Kadoorie Hill and Decathlon.

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Explore the neighborhood

What people love about Royal Plaza Hotel

  • 9.6

    Exceptional
    Location

    "Best service, best location, best value for money."

    Eliot

    |

    October 21, 2022

  • 7.2

    Very good
    Cleanliness

    "Convenient location, decent sized room for 2+2, clean and comfortable, daily housekeeping, friendly concierge ."

    Winfred

    |

    October 19, 2022

  • 7.2

    Very good
    Cleanliness

    "Convenient location, decent sized room for 2+2, clean, daily housekeeping, helpful concierge ."

    Winfred

    |

    October 19, 2022

Property ranking|Compared to 968 Hong Kong properties
See all rankings
Room comfort score
8.7/10
Value for money score
8.6/10
Cleanliness score
8.9/10
Couples review score
8.7/10
Better than
98
%
of Hong Kong properties
Better than
96
%
of Hong Kong properties
Better than
96
%
of Hong Kong properties
Better than
95
%
of Hong Kong properties
Overall rating:

8.6

Excellent
45,538 reviews
Cleanliness
8.9
Facilities
8.5
Location
8.7
Read all reviews >
What travelers say they love:
Staff are helpful and service is good.
ItsRachel from Hong Kong SAR, China
Couple
More about Royal Plaza Hotel

More about Royal Plaza Hotel

Royal Plaza Hotel

When you are looking for comfortable and convenient accommodations in Hong Kong, make Royal Plaza Hotel your home away from home. A stay at Royal Plaza Hotel ensures an easy access to the lively city and all of its wonders. Variety is the spice of life. Royal Plaza Hotel offers an abundance of choices in activities, with its location just 6.1 km from the Victoria Peak (The Peak).
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Royal Plaza Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of Hong Kong can be assisted with the taxi services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Royal Plaza Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Rooms at Royal Plaza Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Royal Plaza Hotel offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Royal Plaza Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Royal Plaza Hotel has a range of activities that will meet your needs. The many offerings at Royal Plaza Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Reasons to stay here

This hotel's facilities score higher than 97% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 97% of accommodations in the city.
This accommodation beats more than 97% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Housekeeping

1,420 mentions

Food & Dining

418 mentions

Breakfast

329 mentions

Swimming Pool

327 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hotel room service app
  • Hygiene certification
  • Individually-wrapped food options
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Car power charging station
  • Taxi service
  • Valet parking
Food and dining
Restaurants on site

La Scala

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
193 Prince Edward Road West, Kowloon, Mongkok, Hong Kong, Hong Kong SAR, China
Excellent
Location

8.7

Airports

  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    26.1 km
  • Shenzhen Bao'an International Airport (SZX) - China
    50.6 km

Public transportation

  • Mong Kok East MTR Station
    130 m
  • Mong Kok East
    180 m

Hospital or clinic

  • Zheng Da Pharmacy
    450 m

Shopping

  • Ladies Market
    590 m

Convenience store

  • 7 Eleven
    320 m 2 min drive

Cash withdrawal

  • ATM
What's nearby

Popular landmarks

  • Victoria Harbour
    2.5 km
  • Tsim Sha Tsui East
    2.9 km
  • Hong Kong Skyline
    3.4 km
  • Nan Lian Garden
    3.8 km
  • Victoria Peak (The Peak)
    6.2 km
  • Ocean Park Thrill Mountain
    9.9 km
  • Hong Kong Disneyland
    13.5 km
  • Ngong Ping 360
    24.3 km
  • Lantau Island
    24.5 km
  • Tian Tan Buddha (Big Buddha)
    28.5 km

Nearby landmarks

  • Grand Century Place
    30 m
  • Moko
    30 m
  • motor bike
    90 m
  • Flower Market
    100 m
  • Prizemart
    130 m
  • Mong Kok East MTR Station
    130 m
  • Sincere Store (Mongkok)
    160 m
  • Fa Yuen Street
    160 m
  • Mong Kok East
    180 m
  • Redwhiteblue 330
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Bed types for the Plaza Suite is subject to availability and will be confirmed upon arrival.
  • The reservation would be released at 03:00 PM local time on the day of arrival if the reservation without credit card for guarantee purpose.
    The property has the rights to sell the room to another customer if needed.
  • Property's room are for accommodation use only and cannot be used as wedding purpose, supplement charge will be applied for such purpose of usage.
    This is a strictly non-smoking property.
  • The release of credit card authorization may take 1 - 3 months, depending on countries, cities and banks.
  • NO SMOKING POLICY:
    Non smoking room only. In compliance with Cap. 371 Smoking (Public Health) ordinance, with effect from 1 January 2007, smoking is banned in the indoor areas of all restaurant premises, indoor workplaces, public indoor places and some public outdoor places.
    Extra charge of HK$3000 will be incurred for smoking in a non-smoking room.
  • Group Policy (applied to reservation for more than 5 rooms):
    Accurate guest names for each room must be provided at time of reservation and proof of identity will be required upon check in.
    Total room charge for the entire stay should be prepaid after reservation made.
    Prepayment is non-refundable and non-transferable.
    The property reserves the right to cancel the reservation without prior notice if the above-mentioned cannot be fulfilled by the given deadline.
  • Interconnecting room featuring one king bed room connect with two queen size beds room.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee160 HKD
  • Distance from city center0.1 Km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)185 HKD
  • Daily Internet/Wi-Fi fee0 HKD

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors19
  • Number of restaurants3
  • Number of rooms 699
  • Room voltage220
  • Year property opened1997
  • Most recent renovation2013
Property announcements

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Property rooms are for accommodation use only and cannot be used as wedding purpose, supplement charge will be applied for such purpose of usage.

The swimming pool and jacuzzi on level 8 will be temporarily closed for annual maintenance from March 1, 2023 to March 14, 2023.

Hotel will apply room sterilization fee HK$1,200 to all hotel guests (including but not limited to “0+3” inbound travellers) if they are confirmed positive result of COVID-19 during stay.

Reviews of Royal Plaza Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.5
Location8.7
Room comfort and quality8.7
Service8.6
Value for money8.6
High score for Hong Kong
Rating
9+ Exceptional (7,458)
8-9 Excellent (4,944)
7-8 Very Good (4,722)
6-7 Good (1,293)
<6 Below Expectation (1,001)
Time of the year
Mar - May (5,215)
Jun - Aug (4,554)
Sep - Nov (4,912)
Dec - Feb (4,737)
All guests (34,846)
All room types
All languages

Show reviews that mention 

Showing 19,419 verified guest comments
12345
10.0
Exceptional
Maricar from Philippines
Family with young children
Plaza Deluxe Family
Stayed 1 night in April 2019

Great Place to Stay”

Royal Plaza Hotel is a perfect choice after our bad experience in our existing hostel booking, they saved us and made our vacation memorable. We stayed here for 3 nights, 2 nights direct booking via phone booking and 1 night via Agoda because the guy who assisted us during check-in suggested that if we decided to extend our stay the best option to get the lower price is to book in the 3rd party website so that we can avail the discounted price and luckily we follow his suggestion. The front desk in-charge is very friendly and they suggested the best option on how we can saved our money. Moko Mall is connected in this Hotel and the MTR station is underneath the hotel, and the bus terminal is right beside the hotel, flower market, jade market is walking distance and if you loved walking then you can reach prince edward using the footbridge. There are lot of stores for food and shopping nearby. The family room is big enough to cater 4 adults and 2 children, the bathroom is very clean and big and bonus the bath tub is perfect to relax. They have free water bottled water. I will highly recommend this hotel and I will book and stay here again when I come back in HK. Everything inside our hotel room is perfect😘

Reviewed April 17, 2019

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10.0
Exceptional
Jacob from United States
Family with young children
Plaza Deluxe Family
Stayed 1 night in October 2020

Stunning! Amazing! Pure Royal and Luxary!”

My family and I spent one night there and it was the experience was amazing. Honestly every staff in the hotel that we encountered was extremely friendly and happy. Artemis from the front desk handled us with great profession and also being extra helpful at the same time with my family during this covid19. She ensured us a worry-free safe stay at the hotel on our staycation and the maintenance of the hotel has also proven it is true! (We had stay at a 4 star hotel in central where no hand soap were provided). Every staff was serving with joy and I was so impressed with this organization. To the rooms, amazing, the design of the room is to make guest feel cozy, a royalty and luxurious. We can tell the comfort of the guest is important for them because we can also feel it. A perfecr 10 star is too easy for this comfort royal stay. Would definitely come back again for more royalty experience! Steps away from the Moko mall and a comfort covered walk to the busy street of Mongkok! Highly recommended and we will come back for more in the near future.

Reviewed October 06, 2020

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10.0
Exceptional
Widodo from Indonesia
Family with young children
Plaza Deluxe Family
Stayed 3 nights in July 2019

Good location. Nice hotel”

If you're travelling more than 2 person. It's better for you to ride TAXI (red color) from HK international airport. Price around HK$270. Actually i would like to ride AIRPORT express. But the guy in ticket counter suggested me to ride taxi (after he saw there were 4 people of us) - im with my wife and 2 children, 6 & 12 yo. The check in process is fast eventough there were a lot of guest in check in line. We got plaza deluxe family room. It's big enough for 4 of us. Nice and clean bathroom with bathtub and shower (not separated). 2 queen bedroom inside our family room. We stayed 3 nights. But the breakfast was not so good in my opinion. The swimming pool was really great. The temperature of pool's water was perfect. Not to cold eventough there were some rain during our time. Outdoor jacuzzi beside the pool was hot. Really good. Gym is small but good enough. Sauna and steam room inside locker room are small but great enough. This hotel is attach to MOKO Mall.

Reviewed July 07, 2019

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Dear Widodo, Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

Responded July 08, 2019
Royal Plaza Hotel
10.0
Exceptional
Thuy from Vietnam
Family with teens
Plaza Deluxe Family
Stayed 4 nights in July 2019

Everything is in one word “great”.”

1.Ideal location! Located inside a shopping mall MOKO where there is a MTR station Mongkok East. So easy to go wherever you want from center Hong Kong such as Tsim sa Tsui to outside Tung Chung. We came to Hong Kong on days of Typhoon signals number 8, that meant we couldn’t go out to join any planning activities. However we still had a place to go around like MOKO which has many stores, coffee shops and of course a food course named Food Opera with reasonable prices but still delicious. 2. Friendly helpful staffs. 3. Big room with full of amenities and cleanliness. 4. Buffet breakfast time is from 6:30-10:30am with various options from Hong Kong dim sum, noodles to western and Halal breakfast. There’s also many kind of breads. Especially the drinking line is many choices from hot to cold, from fruit juices to milk, and 4 coffee machines from regular coffee, espresso to cappuccino, latte.

Reviewed August 11, 2019

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Dear Thuy, Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

Responded August 13, 2019
Royal Plaza Hotel
10.0
Exceptional
James from United States
Couple
Royal Club Deluxe
Stayed 6 nights in August 2019

Exceptional facilities and service”

We opted for a room on the 19th floor, which provided access to the comfortable lounge on that floor. The lounge served the full breakfast in quiet comfort, and had afternoon tea and evening wine and heavy hors d'euvers. The staff here were extremely attentive and helpful with suggestions and reservations. The front desk , concierge, and tour desk were similarly above and beyond in service. The location was superb, being next to a large modern mall, and to an MRT station. Another was a short walk away. Also close by was the "Ladies Market" and the markets of Fa Yuen Street. The room was very comfortable and had an actual coffee maker as opposed to instant coffee. Soft pillows and a great shower plus tub. All amenities were provided and the room cleaned professionally by the staff. We enjoyed our stay and recommend the hotel highly.

Reviewed August 18, 2019

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Dear James, Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

Responded August 20, 2019
Royal Plaza Hotel
10.0
Exceptional
Han from Hong Kong SAR, China
Group
Plaza Deluxe Family
Stayed 1 night in September 2020

Convenient 5-star hotel with friendly staff”

We stayed at Royal Plaza for one night only. It is definitely too short but a nice stay. Everything has been easy and smooth. The staff are always helpful and friendly: - special thanks in particular to Sammy who lent me the card to access the washroom after I check-out because I was all wet under red rainstorm warning signal. - big thank to Artemis for the early check-in arrangement despite we arrived at the hotel early at noon. - every staff greet you with a kind smile and answer enquiries in a patient manner Under COVID-19 threat, they have various means to maintain the hygiene, including separating the disinfected and not yet disinfected pen, using the disinfection spray immediately after the lift’s in use etc. Rooms are nice and spacious. Don’t feel crowded with four persons in a Plaza Deluxe Family Room. The Gym room facility and swimming pool look good as well. Unfortunately I did not bring the suitable clothing so that I cannot get in. Although I did not have the chance to use the hotel facility, the hotel location is super convenient that it is located next to Moko in the centre of Hong Kong with a lot of restaurant and entertainment options. I would recommend this hotel to everyone, especially with a very attractive price and package recently. I have already reserved my next stay to celebrate the birthday of my family. Hopefully I can have another wonderful experience and explore different sides of the hotel.

Reviewed September 22, 2020

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10.0
Exceptional
Ivy from Singapore
Family with young children
Plaza Deluxe
Stayed 3 nights in March 2019

Good service”

Arrived and there is a queue at the check in counter and I was babywear my sleeping baby and queuing up to check in . One of the staff came over and invited me to the counter at the other side with comfy seat and proceed to do Check in for me and when the room is not ready , she even help to ask when it will be ready and in another 10-15 min the room is ready for use. They even bring up baby bathtub and cot after that. During my 3 days stay there was very comfy and clean. They even extended check out time to 12pm for us. On the day we left , we took the free shuttle bus to Kowloon and when the shuttle bus reach the hotel, the staff even helped us load the heavy luggages and stroller up to the bus for us without us asking. I could say there service is very good and they are very considerate.

Reviewed March 12, 2019

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10.0
Exceptional
Kathlyn from Philippines
Family with young children
Plaza Deluxe Family
Stayed 5 nights in December 2019

Highly recommended hotel”

We got 3 family rooms and got them at a good price from Agoda considering it is the holidays. Exceptional customer service from the guards, lobby staff, concierge, front desk, and housekeeping. Room size is big and can comfortably fit up to 4 adults. We requested for early check in, rooms all at the same floor and near each other, and late check out and all our requests were happily accommodated. Hotel is linked directly to Moko Mall, and Mongkok East MTR. It is also a 10min walk to Prince Edward MTR. Will stay here again next time we go to HK. Thanks to all the staff for making our stay truly wonderful and special commendation to Joseph at the lobby, and also to the housekeeping lady at the 11F :)

Reviewed January 02, 2020

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Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

Responded January 14, 2020
Royal Plaza Hotel
10.0
Exceptional
Siu from Hong Kong SAR, China
Couple
Plaza Deluxe
Stayed 1 night in December 2021

A memorable stay in Royal Plaza”

First of all, the hotel is easy to access, right above Moko Mall and close to MTR station. Second, the checkin process is faster than expected and the staff is very helpful and the hotel provided high floor as we requested. Thanks for the hotel’s arrangement. Third, when we enter the room, it’s super nice , clean and tidy. The king size bed is really king size instead of combining two beds together. The bathtub is very nice and we had a great time there. As the hotel provided the highest floor for us, we can enjoy the nice Kowloon view and the sunrise during the stay . Thanks a lot for it.

Reviewed December 06, 2021

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Dear Siu Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon, and please do not hesitate to let me know if I can be of any assistance with your future stays. Kind regards William Chan Hotel Manager

Responded December 09, 2021
Royal Plaza Hotel
9.6
Exceptional
Danial from Singapore
Group
Plaza Deluxe
Stayed 3 nights in December 2019

Beyond expectations.”

The hotel is an incredible value. The rooms are huge for Hong Kong standards. The hotel was accommodating to reserve three rooms adjacent to each other making it easy to communicate with the others. I stayed in the 13th floor. Best of all, you can call room to room using the provided room telephone. The bathroom was stacked with things I don’t expect to be there. Shaver, comb, bath gel, bath lotion, shampoo, conditioner, cotton buds and more. The bottled water is replaced everyday. The bed is super comfortable. I got a huge king size bed all to myself. The bed sheets are replaced every single day. The hotel is integrated with the shopping mall, Moko and Mong Kok East MTR station. It has easy accessibility to visit Shenzhen (via Lo Wu or Lok Ma Chau) and Hung Hom which is connected to the West Rail Line and a huge array of buses that will bring you to Hong Kong Island. Visiting Mong Kok is an easy breeze with the integrated walkway via Moko. It will take you roughly 10 mins walk. Mong Kok MTR station can be accessed by the same walkway. You can head to Elements (Kowloon MTR or High Speed Rail) and Prince Edward MTR via the included hotel shuttle bus. Airport Express users can use the included Airport Express shuttle which will bring you directly to the hotel. The hotel has a reasonably sized swimming pool with an included jacuzzi. The hotel has a strict policy of wearing swimming trunks before you are allowed to access the pool. Muslim guests should be relieved that the La Scalia restaurant offers halal food however at a steep price. I can recommend this place wholeheartedly and wouldn’t hesitate to stay at this place in a heartbeat. We didn’t actually see the protests going on anywhere. Thanks to the staff for making our entire stay comfortable and enjoyable.

Reviewed December 19, 2019

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Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

Responded December 20, 2019
Royal Plaza Hotel
10.0
Exceptional
Charline
Family with teens
Plaza Deluxe Family
Stayed 5 nights in September 2019

Worth your money”

We stayed for 5 nights. The facilities were superb. The place is super clean. Just a walking distance from MTR. The hotel requires 500HKD deposit per night. However since we already checked in late we don't have enough HKD since we plan to have our money changed at TST (Higher exchange rate). I offered to deposit PHP instead of HKD but the staff refused and told us that she will just block the movie section of the TV and we will no longer need to deposit anything. So if you don't want to deposit just tell the staff and they will make arrangements for you. We will definitely choose this hotel again when we come back to visit HK. 👍🏼

Reviewed September 09, 2019

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Dear Charline, Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

Responded September 11, 2019
Royal Plaza Hotel
10.0
Exceptional
Abhishek from Hong Kong SAR, China
Couple
Plaza Deluxe
Stayed 1 night in December 2020

Exceptional”

Great Hotel in that price ! Simply Amazing Front Desk Staff and Salute to the Housekeeping Dept for keeping the rooms clean but please impose room checks because the room smells of Cigarettes Smoke 💨 and the hotel need to monitor and fine the defaulters who smoke in Non smoking rooms ! Otherwise the stay Was comfortable and the buffet was absolute value for money Guesta recommended to book the buffet breakfast one night in advance to enjoy $80 discounted price !! :-) Cheers and Merry Christmas 🎄 and HNY !! 2021 I hope 2020 leaves soon

Reviewed December 03, 2020

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Dear Abhishek Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel.Please come visit us again, and we look forward to welcoming you soon. Kind regards William Chan Hotel Manager

Responded January 19, 2021
Royal Plaza Hotel
10.0
Exceptional
Geok from Malaysia
Family with teens
Plaza Deluxe Family
Stayed 3 nights in January 2020

Great hotel with great location, great staff and great price”

The location is excellent. This hotel is connected to a shopping mall, MOCO which MTR station Mong Kok East directly is. Many must-eat nice food are within walking distance. They also provide free shutter bus to HK airport (luggage allowed) and Tsim Tsa Tsui The Sun Arcade mall (luggage is not allowed). The staff is helpful can speak fluent English. The room is spacious and clean, this hotel is equipped with gym room and swimming pool too.

Reviewed January 11, 2020

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Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

Responded January 14, 2020
Royal Plaza Hotel
10.0
Exceptional
Terry from Australia
Family with teens
Plaza Grand Plus
Stayed 2 nights in April 2019

Great value”

I've stayed at this hotel before they did a refurbishment a few years ago. It was a standard affair and the hotel seemed to have catered for massive groups from the mainland. Something happened this time though...it was the first time after many stays I received a 'Welcome back' from the reception, I think her name was Ursalinda (?)..great stuff! I was earlier than guaranteed check-in so returned in an hour and was greeted by Michelle. My room was ready and I guess in recognition of my loyalty I was upgraded...great stuff! This is not what good hotels do, this is what a great hotels does. Rooms are great, location sits above a shopping mall but also well within walking distance to markets and train stations. Top points to reception BUT, concierge must have missed the memo on great customer service. They need to learn how to engage and connect with the guest even when its busy. I'll definitely stay again next time I'm in Hong Kong

Reviewed April 29, 2019

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10.0
Exceptional
Arnold from Taiwan
Couple
Royal Club Deluxe
Stayed 1 night in November 2019

Super hotel and good service”

We stayed for the first time in Royal Plaza November this year. We booked a Royal club room with facilities for the lounge for one night. At arrival check in service was good organized and the room full fill all our expectations. Good size, clean and complete. The lounge facility was super as well the breakfast in the morning. This was reason to book directly our next stay for 3 nights in December. The location of the hotel is very good. Close the shopping area and metro/train station. Overall recommendation to stay in your Hong Kong trip

Reviewed November 24, 2019

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Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

Responded November 25, 2019
Royal Plaza Hotel
10.0
Exceptional
Tjua from Indonesia
Group
Plaza Deluxe Family
Stayed 7 nights in June 2018

Lovely ”

i stayed here with my family, includes baby and grandparents. its cozy and the staff are friendly. the check in doesn't take a long time so its good for me. the room was clean!! its the most important thing bc i hate it when the room not clean. the location of this hotel was really perfect. connected to mall with so much food selection (there's foodcourt too) and the mosttt needed, it connected to a train station so its easy to travel around. this hotel isss amazing. i will stay at this hotel again when i go to hongkong next time.

Reviewed May 12, 2019

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Dear Tjua, Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

Responded June 19, 2019
Royal Plaza Hotel
10.0
Exceptional
Chuk from Hong Kong SAR, China
Solo traveler
Plaza Deluxe Family
Stayed 1 night in June 2022

Hotel with nice location; check-in arrangement could be improved”

The room is clean, neat and tidy. Convenient location in which I can get food nearby. However, it took a quite long time (around one hour) to queue for check-in. Another thing is that I booked two rooms more than two weeks in advance, but the front desk couldn't arrange the two rooms next to each other because there were many bookings during the weekend. Two rooms on the same floor was the best that could be arranged. A bit disappointed about this because I thought I made the booking early enough.

Reviewed June 07, 2022

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Dear Chuk Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. Please accept my apologies for long waiting time during your check-in. We would look into your comments to improve and smooth the check-in process. We look forward to welcoming you to Royal Plaza Hotel again in the near future. Yours sincerely Hotel Manager William Chan

Responded June 09, 2022
Royal Plaza Hotel
10.0
Exceptional
Hui from Singapore
Family with young children
Plaza Deluxe Family
Stayed 4 nights in June 2019

Fantastic stay”

We had a wonderful stay at Royal Plaza Hotel. Everything from check-in to check-out was good. The room is clean. The location of the hotel is great with the MOKO mall connected to the hotel and Mongkok East MTR station within the mall. It's so accessible. The Mongkok area around the hotel has lots of places to satisfy your food cravings. Ladies market is within 10 mins walk. We will choose to stay here again next time. Thumbs up!

Reviewed June 23, 2019

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Dear Hui, Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

Responded June 27, 2019
Royal Plaza Hotel
10.0
Exceptional
Ren
Family with young children
Plaza Premier Family Plus
Stayed 7 nights in November 2019

Very cozy and accessible yet affordable”

We choose the family premier plus rom and stayed to this hotel for 8days. The staff were really nice. The room is very clean and spacious for us with 4 adults and two children. The bathroom has two division the first one is a bathtub with tv and the other one is where the toilet is but no bidet only tissue. There's a mall connected to the hotel so buying food and souvenirs is really convenient. There's also a playground on that mall for the kids to enjoy and an MTR station that make's it easy to travel with kids.

Reviewed December 04, 2019

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Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

Responded December 05, 2019
Royal Plaza Hotel
10.0
Exceptional
Keng from Hong Kong SAR, China
Solo traveler
Plaza Deluxe
Stayed 5 nights in November 2021

Surprisingly nice hotel in MK”

I think this is the best city-center hotel I have stayed in Hong Kong. I stayed for two months there during covid and the experience was good. The room was big and well-designed in HK standard, and the cleaning was good as well. The swimming pool was pretty cool and relaxing with music. The only complaint would probably be the rather small gym without a workout/yoga space. Food in-room service was also acceptable, but the weekend buffet breakfast was bad. Overall a very good option in the city.

Reviewed November 21, 2021

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Dear Keng Thank you for posting a review of your stay at Royal Plaza Hotel. While I am delighted that overall you were pleased with the recreational facilities and that you were happy with the guest room, , we are sorry to learn that we have failed in meeting your expectations in some areas. Please rest assured that your comments have been noted and looked into, they are highly valuable to us as it gives us an opportunity to improve our services to our valued guests. We very much look forward to welcoming you back on your next visit. Thank you once again for taking the time to share such valuable feedback. Yours sincerely William Chan Hotel Manager

Responded November 24, 2021
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