Royale Chulan Kuala Lumpur

Royale Chulan Kuala Lumpur

No 5 Jalan Conlay, Kuala Lumpur City Centre, KLCC, Kuala Lumpur, Malaysia, 50450
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Deluxe Room - Bed Royale Chulan Kuala Lumpur
Deluxe Room - Bed
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    Lobby Royale Chulan Kuala Lumpur
    Lobby Royale Chulan Kuala Lumpur
    Interior view Royale Chulan Kuala Lumpur
     Royale Chulan Kuala Lumpur
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    Bedroom Royale Chulan Kuala Lumpur

    Guest reviews

    8.7
    Excellent
    /10
    (6860 reviews)See what guests said
    9.2
    Exceptional

    "Valuable for money and good location"

    Dato B.

    -

    December 10, 2018

    8.9
    Excellent cleanliness
    Recommended by 89% of guests

    Property highlights

    • 730 meters to public transportation

    • Airport transfer

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 33 times in the last 2 days
    Excellent
    Location
    8.7
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Rumah Penghulu Abu Seman110 m
  • Badan Warisan Malaysia110 m
  • Rumah Penghulu120 m
  • Chulan Tower120 m
  • Chulan Square140 m
  • Bangkok Jazz150 m
  • Craft Complex (Kompleks Budaya Kraf)150 m
  • Kompleks Budaya Kraf180 m
  • Seri Melayu210 m
  • Cooking Classes at Kings Kitchen Klub340 m
  • Value for money8.7
    Distance to city center1.0 Km
    Location rating8.7
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport18.3 km
    Select your room
    8.6
    Excellent
    Room comfort & quality
    Premier Suite - 1
    Premier Suite - 1
    ...
    • Room size: 83 m²/893 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club
    Club
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 king bed or 2 single beds
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    Executive Suite
    Executive Suite
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 1 king bed
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premier Room
    Premier Room
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    One Bed Room Apartment
    One Bed Room Apartment
    ...
    • Room size: 90 m²/969 ft²
    • Courtyard view
    • 1 king bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Premier Suite
    Premier Suite
    ...
    • Room size: 83 m²/893 ft²
    • City view
    Enter dates to see prices
    Two Bedroom Apartment
    Two Bedroom Apartment
    ...
    • Room size: 130 m²/1399 ft²
    • Courtyard view
    Enter dates to see prices
    Premier Room Only
    Premier Room Only
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Have a question for Royale Chulan Kuala Lumpur?

    What people love about the property

    • 6.4
      Good

      "Prons: Room is big & spacious."

      Sharifah

      |

      November 22, 2018

    • 8.8
      Excellent

      "Very good location ,walking distance to most of the shopping area"

      HANG

      |

      September 18, 2018

    • 8.8
      Excellent

      "(walkable) and very affordable prices."

      Rabiatul

      |

      August 1, 2018

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    More about Royale Chulan Kuala Lumpur

    More about Royale Chulan Kuala Lumpur

    7.6
    Very good

    "Everything beautiful, food was good."

    Ita

    |

    January 4, 2019

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "Completely lovely at every inch and every matter, from the s..."

    Muhammad H.

    |

    January 8, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Tony Roma's
    430 m American, Barbecue, European
    Jake's Charbroil Steaks
    480 m American, Barbecue, European
    Fish & Co. (pavilion Kl)
    560 m American, Halal, Seafood
    Asian cuisine
    Asian cuisine
    Enju
    60 m Asian, Japanese, Sushi
    Ibunda
    190 m Asian, Malaysian
    Chuai Heng Restaurant
    220 m Asian, Chinese
    Chinese cuisine
    Chinese cuisine
    Royal China Restautant
    210 m Chinese
    Duck King Express
    360 m Chinese
    Silk Road
    370 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

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    Real reviews from real guests

    Agoda Reviews (6861)Booking.com Reviews (1672)
    8.7
    /
    10
    Cleanliness8.9
    Facilities8.4
    Location8.7
    Room comfort and quality8.6
    Service8.8
    Value for money8.7
    Provided by verified guests of Agoda
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    All guests (6861)
    All room types

    Show reviews that mention 

    Showing 6194 verified guest comments
    12345
    8.0
    Excellent
    Amirah from Malaysia
    Group
    Superior
    Stayed 3 nights in November 2018
    Simply beautiful”
    I choose this hotel bcoz of its deco, and i was no disappointed. Loved the experience staying here. Altho there were a lot of contractions around the hotel so it was a little disturbing. However, we still loved this stay
    Reviewed February 12, 2019
    10.0
    Exceptional
    Elyna from Malaysia
    Family with young children
    Superior
    Stayed 1 night in March 2019
    Confident to eat with more chef n muslim staffs”
    Traditional building and staff friendly
    Reviewed March 04, 2019
    5.2
    Bambang from Indonesia
    Business traveler
    Superior
    Stayed 2 nights in February 2019
    Staff needs improvement”
    Stayed here 20-22 Feb (2 nights). Booked at MYR1000 with Agoda with pay at the hotel option, but when check in you are informed that you will be charged MYR 1080. When you just arrived getting tired through all those lines in the airport etc, you want to spend your time to argue? Staff likes they want to be the other side of the service. When entering breakfast the day I checked out at 06:30 the staff at the door asked my room number and when I replied with my room number, he just simply said, "ok" while keep staring in his list, not bothering to see my eyes when replying. I travel mostly once a month and in busy times probably twice a month in ASEAN region. This is the first time of such. In other hotels they always replied while making eye contact with a smile and make a welcoming gesture to welcome me to the restaurant. Probably I get too accustomed with better service at other hotels...
    Reviewed February 26, 2019
    10.0
    Exceptional
    Nurhafizah from Singapore
    Couple
    Superior
    Stayed 1 night in May 2018
    Favourite hotel in KL”
    This is by far the best hotel I have been to. The staff are friendly. They are helpful too. Once I left my laptop in the room, they kept it for me till I returned a few weeks later. Kudos to the team :)
    Reviewed January 30, 2019
    9.2
    Exceptional
    Hasimah from Malaysia
    Couple
    Superior
    Stayed 1 night in December 2018
    the breakfast not 5 star standard”
    love our stay at royale chulan with spacious bedroom and great bathroom. i came here often. but two things i notice that no life quard observed at swimming pool which few hotel guests with improper attire swimming in pool and the breakfast spread not up to standard 5 star hotel. it should be more tastier and proper managed
    Reviewed January 27, 2019
    9.6
    Exceptional
    Muhammad from Malaysia
    Solo traveler
    Superior
    Stayed 1 night in January 2019
    Lovely for Bussiness”
    Nothing to be tell, its my weekly stay at my lounge in Royale Chulan. Completely lovely at every inch and every matter, from the step you get out from the car the they will greeted you, to the reception, and also the concierge was so nice to us. Thank You.
    Reviewed January 08, 2019
    8.0
    Excellent
    Sirima from Thailand
    Business traveler
    Superior
    Stayed 6 nights in February 2019
    Location & Cleanliness are good.”
    Location
    Reviewed February 25, 2019
    8.0
    Excellent
    Aina from Malaysia
    Couple
    Superior
    Stayed 1 night in March 2019
    Royale”
    Parking too expensive.
    Reviewed March 04, 2019
    8.0
    Excellent
    SENG from Malaysia
    Solo traveler
    Superior
    Stayed 4 nights in February 2019
    City tour and stay”
    Good for city tour and business stay. The food variety spread of buffet breakfast and lunch are excellent. It is not that near to the nearest MRT/LRT station.
    Reviewed February 20, 2019
    4.4
    Murad from Canada
    Couple
    Superior
    Stayed 4 nights in December 2018
    Second time wasn’t a charm”
    My first stay at this hotel was 5 stars but second time staying was a total downhill even though I only stayed for 6 days. My room was right at the end of the hallway and the room cleaning service forgot to clean it 3 times. The first time when I called the reception desk they send someone within 20 mins which is fine. But the second time it took them almost 2 hours to come up and clean the room, and they forget to leave their complimentary water and instant coffee. The third time which is the next day I called the reception desk and complain about the coffee and water they forget to leave the days before and asked them to send the room cleaning as well, one of the staff came up with some coffee and shampoo (which I didn’t ask about) and he forgot the water, when I asked he said they will come in 10 mins and clean the room and will leave some water for you, more than 2 hours pass by and no one show up. I was busy getting my stuff ready because I had a late flight and I went outside to eat and I bought extra water, and when I came back to my room after 4 hours it was still not clean. I give up and I end up checking out early on that day. Not sure why their service went so bad but definitely I’ll not book this hotel again.
    Reviewed January 02, 2019
    4.4
    Murad from Canada
    Couple
    Superior
    Stayed 5 nights in December 2018
    Second time wasn't a charm”
    My first stay at this hotel was 5 stars but second time was a total downhill. Even though I only stayed for 5 days, they miss cleaning my room 3 times even I had the clean up sign ON. The first time I complain they send someone within 25 mins but second time I had to wait for almost 2 hours and they forget to leave water or coffee and tea in the room. The third time was even worse because I call the reception and ask them to send me some water and instant coffee because the room cleaning staff forget to leave me some, they send someone with coffee and some shampoo (which I didn’t ask about) and yet forget the water. When I asked about the water he said he will be back in 10 mins to clean the room and leave some water, waited for more than 5 hours and no one shows
    Reviewed January 02, 2019
    6.4
    Good
    Hui from Singapore
    Family with young children
    Superior
    Stayed 2 nights in December 2018
    Standard has dropped”
    This is the fourth time I am staying here. There is a major drop in standard and it is unlikely I will be back. First, we paid extra for the buffet breakfast which used to be superb. Now, there is limited food range and the quality has dropped. Second, the rooms we were given was not clean. The carpet was old and dirty in all three rooms. In my room, we were given one used and one new towel. There were no hand towels. Room service did not come after we called for 15 minutes. We had to go down to reception to ask on our way out. It was a disappointing stay for our family of 6 adults and 1 child. We will try other hotels in the future.
    Reviewed December 30, 2018
    10.0
    Exceptional
    Linda from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in August 2018
    A great hotel with strategic location”
    Had a great stay. The room is spacious, clean with good lighting. The bed is comfortable. The bathroom is spotless. Love the soap, smell nice. Superb buffets. Friendly staff giving their excellent service. And location wise, just a 5 mins walk to Pavi.
    Reviewed August 27, 2018
    8.8
    Excellent
    Rabiatul from Malaysia
    Group
    Superior
    Stayed 1 night in May 2018
    Superb Location”
    Very near to Bukit Bintang malls (walkable) and very affordable prices. Room is huge too, although a bit dated. The only thing that needs to be improved is the overall feel and look - quite outdated (but I guess that is why its reflected in the price)
    Reviewed August 01, 2018
    10.0
    Exceptional
    Ahmad from Malaysia
    Family with young children
    Premier Room
    Stayed 2 nights in July 2018
    Free upgrade”
    We booked a premier room for 3D2N stay and upon check in we were upgraded to executive suite. Very nice interior, lots of varieties of food during breakfast, attentive staff, nice outdoor pools and within walking distance to Pavillion Shopping Mall.
    Reviewed July 30, 2018
    8.0
    Excellent
    shahrul from Malaysia
    Business traveler
    Superior
    Stayed 1 night in June 2018
    The location, rooms, facility are superb”
    but I find some difficulty to find my room when the numbering given to me complicate with the actual number in the room, the sequance ok but in the front has "R" to indicate Residance and some not with "R" means Hotel, my number given without..so I keeping looking to find my room endup like marry-go-round...luckly the boy from housekeeping show me and said "The front Desk did not write "R" on your key folder....haha end the story
    Reviewed July 29, 2018
    8.4
    Excellent
    Robyn from Australia
    Family with teens
    Superior
    Stayed 2 nights in July 2018
    Old Malaysian Grandeur”
    There are so many choices in Kuala Lumpur and this was our 7th visit to this city. We’ve stayed at the Mandarin Oriental (amazing) the Traders (overrated) and a few others less worthy of a mention. Many of these are sleek and modern affairs. But the Royale Chulan was a beautiful older style hotel that seems to have special importance to Malaysians. The rooms themselves are spacious and we were lucky to be upgraded to club king rooms with balconies and views to the petronas towers. The rate was very reasonable for this class of room. A rarity in steamy KL is a swimming pool that isn’t freezing and this one was huge and a lovely refreshing temperature. We spent a nice afternoon in it after the heat of the streets. The breakfast was so so - I would have liked more fresh fruit beyond pineapple and watermelon. And my heart always sinks when I see automated coffee machines - the coffee is always revolting. A good stay on the whole in a good location.
    Reviewed July 23, 2018
    9.6
    Exceptional
    Tor from Norway
    Couple
    Deluxe Room
    Stayed 3 nights in July 2018
    Wonderful hotel”
    We had a great big room. The staff was nice and helpful, but its not so easy to understand this Malay sound at their english. Lucky my wife is used too Malaysian people in her work. The breakfast is the biggest I ever seen, and I seen a lot. I stay in hotel 250 days a year. The bed was great for my back. I miss a bar or some service with the pool. Location was good to. 1 km walking for bars. The same for Twin towers and the most of the attractons. Its easier to walk because the traffic is horrible at daytime '
    Reviewed July 08, 2018
    9.2
    Exceptional
    Hasan from Pakistan
    Couple
    Superior
    Stayed 1 night in June 2018
    Good for business travelers- not good for vacations”
    Pros: - perfectly clean rooms, spacious and bathroom full of toiletries - staff very friendly and helpful - central location Cons: - for business travelers basically, not something for people on vacation - breakfast has very limited choices - Indian and Malaysian dishes mostly
    Reviewed June 29, 2018
    8.0
    Excellent
    FREDERICK from Malaysia
    Family with teens
    Superior
    Stayed 3 nights in June 2018
    GOOD VALUE AT RM180++”
    1. Was very near Pavillion but the land next to Hotel has been blocked and the traffic is very difficult to cross especially if you are bringing children. Better walk all the way to Pullman Hotel before you cross the road by skybridge. 2. Buffet breakfast costs RM90 for 2 pax. 3. Bedsheet was not clean and contains spots. 4. Hotel rooms are huge for the price we paid i.e. RM180++
    Reviewed June 25, 2018
    12345
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    Royale Chulan Kuala Lumpur
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    • Excellent location
    • Pavilion Kuala Lumpur
    • Bukit Bintang Monorail Station is within 0.73 km