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Royale Chulan Penang
Royale Chulan Penang
Royale Chulan Penang
Royale Chulan Penang
Royale Chulan Penang
Royale Chulan Penang
Royale Chulan Penang

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8.5

Excellent

11,352 reviews

11,352 reviews

Housekeeping542
Breakfast290
View68
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
British Council Penang

10 m

Made In Penang Interactive Museum

30 m

Tanjung City Marina

160 m

Penang Amazing World Studios

230 m

Hawaii Travel & Tours

260 m

Popular landmarks
Penang Fort Cornwallis

680 m

Chew's Jetty

690 m

Khoo Kongsi

770 m

Armenian Street

840 m

Cheong Fatt Tze - The Blue Mansion

1.1 km

Closest landmarks
Main Post Office

60 m

HSBC Bank @ Lebuh Downing

170 m

Alliance Bank @ Lebuh Pantai

180 m

Standard Chartered Bank @ Georgetown

210 m

Immigration Office

220 m

Royale Chulan Penang

1 & 2, Pengkalan Weld, Georgetown, Penang, Malaysia, 10300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

350 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Excellent view

Inside city center

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [indoor]

Luggage storage

Cash withdrawal

This property is in high demand!

82 travelers have booked today.

Value for money8.5
Distance to city center1km
Location rating8.8
Nearest airportPenang International Airport (PEN)
Distance to airport15.4 km

Rooms available at Royale Chulan Penang

Excellent
Room comfort & quality

8.7

Junior Suite
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Boustead Suite
...
  • Room size: 75 m²/807 ft²
  • Harbor view
  • 1 double bed
Enter dates to see prices
Royal Suite
...
  • Room size: 129 m²/1389 ft²
  • Harbor view
  • 1 double bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 37 m²/398 ft²
  • Pool view
  • 1 king bed or 2 single beds
Enter dates to see prices
Studio Suite
...
  • Room size: 50 m²/538 ft²
  • Harbor view
  • 1 double bed
Enter dates to see prices
Family Suite
...
  • Room size: 56 m²/603 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Corner Suite
...
  • Room size: 44 m²/474 ft²
  • Harbor view
  • 1 double bed
Enter dates to see prices
Family Room
...
  • Room size: 52 m²/560 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Penang Suite
...
  • Room size: 57 m²/614 ft²
  • Harbor view
  • 1 double bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 68 m²/732 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Royale Chulan Penang?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Royale Chulan Penang?

For those who wish to drive their own cars, Royale Chulan Penang has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Royale Chulan Penang?

Start your mornings right, with the continental and buffet breakfast options offered at Royale Chulan Penang. There's an additional charge of 38 MYR for adults and 22 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Royale Chulan Penang?

Royale Chulan Penang features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Royale Chulan Penang?

Royale Chulan Penang does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Royale Chulan Penang?

The closest train, metro, or bus station to Royale Chulan Penang is Pengkalan Raja Tun Uda Bus Terminal, 350 m away.

What restaurants are nearby Royale Chulan Penang?

Royale Chulan Penang’s neighborhood is Georgetown which includes popular restaurants such as Hameediyah Restaurant, Padang Brown Food Court and Nasi Kandar Line Clear.

What popular shopping places are close to Royale Chulan Penang?

Shopping options in Royale Chulan Penang’s Georgetown neighborhood include Prangin Mall, 1st Avenue Mall and Penang Amazing World Studios.

What are popular attractions near Royale Chulan Penang?

Royale Chulan Penang’s location in the Georgetown neighborhood makes it close to famous attractions including Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi.

What popular natural sightseeing spots are close to Royale Chulan Penang?

Royale Chulan Penang’s nearby natural sights include Depoh Kerajaan Pulau Pinang and Bukit Olivia located in the same Georgetown area.

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Explore the neighborhood

What people love about Royale Chulan Penang

  • 8

    Very good
    Staff 

    "Clean, good staff services, free parking, breakfast provided, comfortable bed and easy to travel any place in Penang Island."

    YAP

    |

    December 2, 2022

  • 10

    Exceptional
    Breakfast

    "We had a great time here, many choices for breakfast."

    basyiroh

    |

    December 1, 2022

  • 10

    Exceptional
    Cleanliness

    "Nice View Room Very Clean and comfort"

    Ikhwan

    |

    November 30, 2022

Property ranking|Compared to 2,549 Penang properties
See all rankings
Room comfort score
8.7/10
Room size
60 sqm.
Couples review score
8.6/10
Location score
8.8/10
Better than
98
%
of Penang properties
Bigger than
95
%
of Penang properties
Better than
93
%
of Penang properties
Better than
92
%
of Penang properties
Overall rating:

8.5

Excellent
8,642 reviews
Cleanliness
8.6
Facilities
8.3
Location
8.8
Read all reviews >
What travelers say they love:
Food was widely available around the hotel.
rozan from Malaysia
Family with young children
More about Royale Chulan Penang

More about Royale Chulan Penang

Royale Chulan Penang

See the best of Penang with a stay at Royale Chulan Penang, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Penang is easy with a stay at Royale Chulan Penang, just 330 m from Pinang Peranakan Mansion.
The range of services provided by Royale Chulan Penang ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Penang. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Guestrooms at Royale Chulan Penang are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Royale Chulan Penang include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water and mini bar in some rooms. Royale Chulan Penang also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Royale Chulan Penang

See the best of Penang with a stay at Royale Chulan Penang, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Penang is easy with a stay at Royale Chulan Penang, just 330 m from Pinang Peranakan Mansion.
The range of services provided by Royale Chulan Penang ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Royale Chulan Penang are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Royale Chulan Penang include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water and mini bar in some rooms. Royale Chulan Penang also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Royale Chulan Penang caters to its guests varied dietary restrictions with cuisine types such as halal available.
Royale Chulan Penang lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Take some time to explore Penang. Your exploration of the surroundings of Royale Chulan Penang begins with a visit to Chew's Jetty only 690 m away. One of the city's most iconic and famous buildings is Cheong Fatt Tze - The Blue Mansion, located 1.1 km away.


Around the property

Take some time to explore Penang. Your exploration of the surroundings of Royale Chulan Penang begins with a visit to Chew's Jetty only 690 m away. One of the city's most iconic and famous buildings is Cheong Fatt Tze - The Blue Mansion, located 1.1 km away.


Reasons to stay here

Past guests rate facilities here higher than 92% of the city's accommodation.
This hotel's food and dining score higher than 97% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.

Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

377 mentions

Housekeeping

241 mentions

Swimming Pool

127 mentions

Food & Dining

76 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • On-site entertainment
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Restaurants on site

Tea Room

  • Cuisine: British
  • Menu: Buffet

The Spice

  • Cuisine: International
  • Menu: A-la-carte

Sri Tanjung Cafe

  • Cuisine: Asian, International, Local
  • Menu: Buffet
Location
1 & 2, Pengkalan Weld, Georgetown, Penang, Malaysia, 10300
Excellent
Location

8.8

Airports

  • Penang International Airport (PEN)
    15.4 km 24 min drive
  • Sultan Abdul Halim Airport (AOR)
    86.9 km

Public transportation

  • Pengkalan Raja Tun Uda Bus Terminal
    350 m
  • Komtar Bus Terminal
    1.5 km

Hospital or clinic

  • Health And Medical Section Penang Port
    260 m

Shopping

  • Gurney Plaza
    4.5 km

Convenience store

  • 7 Eleven
    190 m

Cash withdrawal

  • ATM
    200 m
What's nearby

Popular landmarks

  • Pinang Peranakan Mansion
    330 m
  • Penang Fort Cornwallis
    680 m
  • Chew's Jetty
    690 m
  • Khoo Kongsi
    770 m
  • Armenian Street
    840 m
  • Cheong Fatt Tze - The Blue Mansion
    1.1 km
  • Kek Lok Si Temple
    8.0 km
  • Batu Ferringhi Beach
    12.2 km
  • Entopia
    14.6 km
  • Escape Theme Park
    14.7 km

Nearby landmarks

  • British Council Penang
    10 m
  • Made In Penang Interactive Museum
    30 m
  • Main Post Office
    60 m
  • Tanjung City Marina
    160 m
  • HSBC Bank @ Lebuh Downing
    170 m
  • Alliance Bank @ Lebuh Pantai
    180 m
  • Standard Chartered Bank @ Georgetown
    210 m
  • Immigration Office
    220 m
  • Penang Amazing World Studios
    230 m
  • Health And Medical Section Penang Port
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Children under 6 years old will receive breakfast free of charge.
  • Maximum 2 children under 12 years old stay for free if using existing bed.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Distance from city center1km
  • Travel time to airport (minutes)19

Extras

  • Breakfast charge (unless included in room price)38 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges0
  • Number of floors6
  • Number of restaurants2
  • Number of rooms 179
  • Year property opened2014

Reviews of Royale Chulan Penang from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities8.3
Location8.8
Room comfort and quality8.7
Service8.5
Value for money8.5
High score for Penang
Rating
9+ Exceptional (1,711)
8-9 Excellent (798)
7-8 Very Good (970)
6-7 Good (280)
<6 Below Expectation (419)
Time of the year
Mar - May (689)
Jun - Aug (1,273)
Sep - Nov (1,107)
Dec - Feb (1,109)
All guests (8,642)
All room types
All languages

Show reviews that mention 

Showing 4,178 verified guest comments
12345
10.0
Exceptional
KOK from Australia
Couple
Superior
Stayed 7 nights in July 2019

Location and comfort”

We extended another week stay and still enjoyed the hospitality of the staffs in this hotel. Being on holidays what is more important than to find a place that gives you the feel of comfort like home. For this I like to thank Afif and Ayu at the front desk for their welcoming smiles and caring for our comfort during our stay; to compliment the supervisor and staffs of housekeeping for keeping our room clean and tidy; and not forgetting Bachan, the concierge who is so attentive and helpful in his service and providing good information on foods and travel in Penang. For all of them I say thanks. There is no problem with public transport/parking, eateries. and sightseeing of nearby tourist attractions. Breadfast is optional and has a good mix of food varieties. Our only complaint at breadfast was the rude service by a trainee who really needed closer supervison of her attitude. Without a doubt we will be back in our next visit and highly recommend this hotel at the jetty location.

Reviewed July 20, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded July 22, 2019
Royale Chulan Penang
10.0
Exceptional
Akiko from Malaysia
Group
Stayed 1 night in July 2020

Decent for its price”

The exterior aesthetic is superb, really fits in the colonial aesthetic. The hotel itself is in a secluded area, which I’m personally a fan of, but the surrounding is pretty strategic. On foot, you could take an easy stroll towards the park/dataran, and the sea is just by the side of it. A lot of food choices and convenient store nearby, the concierge and information counter were very helpful as well. The room was decent for its price, everything was really clean, the bathroom is nicely divided, which I very much appreciate. The decor and interior is nice, makes staying there a joy. Overall quite satisfied! Never gotten a chance to use the facility, will assume it’s decent from the overall experience as well.

Reviewed July 29, 2020

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Dennis Lee , Resident Manager

Responded August 05, 2020
Royale Chulan Penang
10.0
Exceptional
Ulvi from Estonia
Family with teens
Deluxe Room
Stayed 3 nights in December 2019

Excellent hotel in very good location”

This hotel was perfect for our 5 days stay in Georgestown - perfect location in historical center, just under the corner from Little India and China town and few minutes walk from street art, floating jetty villages, ferry and bus station, from where are going free shuttle busses to Komtar - highest building, where is skywalk with great view to Penang island. Breakfast in hotel was very tasty and wide choice. Pool and Gym were also very good. Staff was very helpful, rooms (we had deluxe room and superior room) were clean and spacious and deluxe room had nice balkony. If we will come back to Penang, we will definately choose same hotel.

Reviewed December 28, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded December 29, 2019
Royale Chulan Penang
10.0
Exceptional
AINI from Malaysia
Couple
Superior
Stayed 2 nights in December 2019

Magnificent!”

Everything is perfect! Love the ambiance around the hotel. Spacious and clean room. I even got complimentary gift from the hotel since it was my anniversary week during the stay. Walking distance to the esplanade. Located at the centre of georgetown. Easy to go sight seeing around historical/UNESCO building. But we missed English Premier League during our two nights stay. They told us that we can watch the game from our room but we can’t. Our room TV did not have the channel to watch the match live. But overall, our stay was very nice and memorable. Thank you Royale Chulan Penang! ❤️

Reviewed December 23, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded December 26, 2019
Royale Chulan Penang
10.0
Exceptional
Li from Malaysia
Family with young children
Superior
Stayed 2 nights in May 2019

Perfect hotel at georgetown area”

This hotel is perfect, the location is strategic within the historical area of Georgetown, you can reach most of the tourist spot within few minutes. The room was clean, and big enough for 2 adults with 2 children. The staffs were friendly and helpful. Our room was included breakfast, they did not even charge us for the breakfast for the children. The breakfast was good with many variety and good quality. Overall we did enjoy our stay in Royale Chulan Penang, and we must return to stay for our next trip.

Reviewed June 03, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded June 10, 2019
Royale Chulan Penang
10.0
Exceptional
Nicholas from Australia
Couple
Superior
Stayed 5 nights in April 2019

Loved our stay”

This was our first time in Penang and we were pleased to find ourselves so well located for exploring George Town on foot. For trips further afield we were able to use local buses as the hotel is close to both the Jetty Bus Station and the free Hop-On Hop-Off Bus stops. The room was very comfortable and well appointed. We also made good use of the lovely pool and sunbeds. The daily breakfast buffet was generous and offered many choices. Staff were friendly and attentive and made our stay very enjoyable.

Reviewed April 25, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded April 29, 2019
Royale Chulan Penang
10.0
Exceptional
Gregg from Australia
Solo traveler
Superior
Stayed 4 nights in January 2019

Awesome staff, location, amazing history”

Thoroughly enjoyed my stay. Incredible staff, perfect location, amazing history. Can highly recommend to anyone who wants to stay in Georgetown, Penang. Would not hesitate to stay there again. Great food, the rooms are modern, clean, and well maintained. Best of all, directly outside is the number 1 stop for the CAT buses, that are free for tourists to get around Georgetown, although the historic area is not that large, and can just be walked.

Reviewed January 22, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager

Responded January 22, 2019
Royale Chulan Penang
10.0
Exceptional
Dian from Indonesia
Family with teens
Deluxe Room
Stayed 1 night in August 2019

The best location in george town with easy access to food stalls”

I chose this location based on reviews that it has an easy access to food stalls. The hotel is decorated nicely with a good view facing to the swimming pools. Staffs are friendly and rooms are clean and neat. If you plan to have a culinary food fest, rest assured that you would want to stay in this hotel because it is easy to get to anywhere just a block away Highly recommended for solo traveller, couple or family with kids

Reviewed August 23, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded August 24, 2019
Royale Chulan Penang
10.0
Exceptional
James from Vietnam
Solo traveler
Superior
Stayed 2 nights in July 2019

Awesome place ”

I had read many reviews and most were positive but a few were negative so I was prepared for a hotel that was past its prime. Not at all. This place is so nice. I will definitely stay here every time I’m in Penang. The room was lux and the clean. The staff are incredible! The breakfast is a bit standard Asian fare so don’t get too excited about that, but there is a large selection so plenty to choose from. Do yourself a favor and don’t hesitate. Book yourself in here!

Reviewed July 18, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded July 18, 2019
Royale Chulan Penang
10.0
Exceptional
Oh from Malaysia
Couple
Superior
Stayed 1 night in December 2020

Very nice hotel”

the checking in was very fast. Less than a minute and a very friendly receptionist. The room is great, clean and spacious. Love the sea view. Breakfast was okok. Not many choices but the food quality was good... Nice and beautiful hotel and building. Parking is very limited because there were too many guests when I was there. Free parking for hotel guest.. they do have buffet dinner as well... Will stay again for sure

Reviewed December 14, 2020

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Dennis Lee , Resident Manager

Responded January 18, 2021
Royale Chulan Penang
10.0
Exceptional
sandra from Australia
Family with teens
Superior
Stayed 1 night in January 2020

A bit of luxury for a budget price”

A bit of luxury for the last night of our trip, a little more than what we would usually pay in Malaysia but still a bargain at 65 Australian dollars a room. Lovely hotel, clean, nice pool, gym, buffet breakfast, huge room and really friendly staff.There is a hawkers centre only a minutes walk away full of delicious local food but also plenty of more upscale restaurants close by. Walking distance to many attractions. Comfortable beds, quiet and serene ambience.Loved it.

Reviewed January 10, 2020

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded March 02, 2020
Royale Chulan Penang
10.0
Exceptional
Gillian from United Kingdom
Solo traveler
Superior
Stayed 2 nights in January 2020

Extremely Comfortable ”

This hotel has a convenient location. Not far to walk from the ferry and close to streets for souvenirs, eating and street art. All the staff are extremely courteous and helpful. The facilities are very good and the room was very very comfortable. The only let down for me was the breakfast which is not geared up for Europeans. But good coffee and toast. The pool was a great bonus, I can fully recommend this lovely hotel.

Reviewed January 09, 2020

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded January 14, 2020
Royale Chulan Penang
10.0
Exceptional
Irshad from Malaysia
Group
Superior
Stayed 2 nights in November 2019

New Fav Hotel in Penang”

I've passed by this hotel a hundred times but never thought of staying here. To be honest from the outside, the hotel is not the most aesthetically pleasing. And I always thought it was quite overpriced. Boy was I wrong. You get what you pay for. The rooms are clean and comfortable, location is great, the breakfast is amazing, there's a cute little pool and THE SPA IS FANTASTIC. My staple for future Penang trips,

Reviewed January 23, 2020

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded January 23, 2020
Royale Chulan Penang
10.0
Exceptional
patsy from Australia
Group
Deluxe Room
Stayed 4 nights in July 2019

exceptional hotel”

this hotel is like royalty and a lot bigger than it appears on the photos. The breakfast is an amazing spread of breads, cakes, eggs, salads, roti bread, curry and the list goes on!!!! Bachan i think is the name of the doorman who goes over and beyond to help you. We had an executive room which was spacious and thei infinity pool is great although the spa is not heated. The hotel is close to many attractions and also close to the free cat bus that does a loop around the city area. The 101 bus is close and takes you to the shopping centres. I highly recommend this hotel and it is certainly one of the better ones in the area.

Reviewed July 29, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded August 03, 2019
Royale Chulan Penang
10.0
Exceptional
Mohd from Malaysia
Family with young children
Superior
Stayed 1 night in December 2020

Best value for money !”

The hotel facilities (especially room) and services are 4-5 stars, compared to the price that u paid. This is my 2nd time in Royale Chulan Penang and the service is still tip top compared to my 1st experience. Will be coming back over christmas. And definitely recommend this for all type of family holiday (with young & older children). To add, I also recommend this hotel if you want to bring your elderly parent. In my case, both my trips, I brought my parent and in laws. The hotel staff noticed this and immediately help me to reserve a parking very much straight away in front of the hotel lobby rather than needing to lark at the multi level parking spots. For the hotel staff, I appreciate this very much and thank you for the receptions and services.

Reviewed December 22, 2020

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Dennis Lee , Resident Manager

Responded January 18, 2021
Royale Chulan Penang
10.0
Exceptional
Tóth from Hungary
Couple
Deluxe Room
Stayed 2 nights in February 2020

Really recommend”

I loved the hotel. Great location, nice, clean room with amenities, helpful staff, outdoor swimming pool and sun deck chairs for relaxing. Wifi is quite okay as well. Near to ferry station and free busline stops. Good restaurants, coffee shops and interesting sights (street art, Little India, Fort Cornwallis, Armenien Street, Chinatown, Red Garden Footcourt etc.) are in walking distance. So absolutely recommend.

Reviewed February 19, 2020

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded April 03, 2020
Royale Chulan Penang
9.6
Exceptional
NAWAL from Malaysia
Couple
Superior
Stayed 1 night in June 2019

Excellent!”

This is our first time checking in to Royale Chulan Penang, and during 6 Syawal. What I can say is, everything was excellent! From the bellboy, welcome drinks, reception (very fast check in process! About 2-3 minutes only!). We booked the standard room only. So we didn't expect much. But what we get was a huge, comfy, clean & nice room! Plus point, they gave us the room with pool view (room 448), which I did not request. Excellent right?😍 I love how they separate the space in the room, put a partition, and there was a 2nd make up table, which is near to the bathroom and closet. Very easier for me to put a make up on & skin care thingy (the table is all mine!😂). Very suitable with the name, Royale. So the interior & elements looks like a royal palace. The swimming pool not so big, but not so small. Just nice. The breakfast was good enough, variety and delicious. Overall, me and my husband have a good experience staying at Royale Chulan Penang. Will we repeat? Definitely big YES! =)

Reviewed June 12, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded June 12, 2019
Royale Chulan Penang
10.0
Exceptional
MOHD from Malaysia
Couple
Superior
Stayed 2 nights in December 2019

I am blessed.”

I booked superior room for my honeymoon. But they gave me deluxe suite to celebrate me. Its a six tier upgrade. And then they put a slice of cake in my room. I am really appreciate it. Overall room was very clean. Staff always smile, friendly and welcoming guest. Superb location! Im sure to come back again. Thank you so much for the suprises!

Reviewed December 08, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded December 08, 2019
Royale Chulan Penang
10.0
Exceptional
Yong from Malaysia
Couple
Superior
Stayed 1 night in October 2020

Value for your money definitely ”

The staff was very friendly and the room was clean, the breakfast was excellent and tasty. There is little bit of downside which the water flow out from the bathroom to the walk room, but still ok. The location was strategic and near the weld quay and Penang local attraction (Chew jetty, Armenian street and weld quay) is within walking distance. Will comeback and stay again in near future.

Reviewed October 25, 2020

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Dennis Lee , Resident Manager

Responded November 07, 2020
Royale Chulan Penang
10.0
Exceptional
Yap from Singapore
Couple
Superior
Stayed 4 nights in August 2019

Great”

Pros: good location, free parking, great staff, in house food and breakfast are good. Cons: able to hear cleaners clean stuff in the morning, sound proof might not be Fantastic but acceptable. In additional to 10rm tourism tax, they have a 3rm heritage tax. Using Grab as transport to travel is good.

Reviewed August 12, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded August 15, 2019
Royale Chulan Penang
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