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Ryokan Aura Tachibana
Ryokan Aura Tachibana
Ryokan Aura Tachibana
Ryokan Aura Tachibana
Ryokan Aura Tachibana
Ryokan Aura Tachibana
Ryokan Aura Tachibana

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8.5

Excellent

358 reviews

358 reviews

Breakfast6
Housekeeping6
View5
See map

8

Excellent

Location rating score

Excellent location
Popular neighborhood
Excellent for walking
Parking
FREE
Walkable places
Shogenji Temple

100 m

Hakone Yumoto Onsen

240 m

Sounji Temple

280 m

Hagino Tofu

300 m

Kei Hiraga Museum

320 m

Popular landmarks
The Hakone Open-Air Museum

4.9 km

Odawara Castle

5.4 km

Hakone Gōra Park

5.5 km

Hakone Shrine / Kuzuryu Shrine Singu

7.4 km

Ōwakudani

7.6 km

Closest landmarks
Chimoto

330 m

Odawara Yumoto Country Club

350 m

Takeichi

360 m

Hakone Kanko Bussan Kan

380 m

Hakone Yosegi-zaiku Kiro

460 m

Ryokan Aura Tachibana

574 Yumoto, Hakone-machi, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0311 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

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Highlights

Sparkling clean

Located in heart of Hakone

Front desk [24-hour]

Excellent room comfort & quality

570 meters to public transportation

Staff Vaccination
Hygiene Plus
98% of staff fully vaccinated

98% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Spa

Sauna

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Hakone every 12 minutes on Agoda.com
Value for money8.2
Distance to city center1.2 Km
Location rating8.0
Nearest airportHaneda Airport (HND)
Distance to airport71.1 km

Rooms available at Ryokan Aura Tachibana

Excellent
Room comfort & quality

9

Japanese Style Room Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 3 futons
Enter dates to see prices
Japanese Western Style Room with Private Open-Air Bath - Special Offer
...
  • Room size: 58 m²/624 ft²
  • Nature view
  • 2 single beds or 2 futons
Enter dates to see prices
Japanese Western Style Room for 4 People with Open-Air Bathtub - Special Offer
...
  • Room size: 58 m²/624 ft²
  • Nature view
  • 4 bunk beds and 2 queen bed...
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Suite Spa
...
  • Room size: 58 m²/624 ft²
  • Nature view
  • 2 semi double beds and 1 fu...
Enter dates to see prices
Japanese Western Style Room for 4 People with Open-Air Bathtub
...
  • Room size: 58 m²/624 ft²
  • Nature view
  • 4 single beds and 2 queen b...
Enter dates to see prices
Deluxe Twin with Spa Bath
...
  • Room size: 47 m²/506 ft²
  • Nature view
  • 2 single beds
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Twin with Private Open-Air Bath - Non-Smoking
...
  • Room size: 39 m²/420 ft²
  • Nature view
  • 2 semi double beds
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Japanese Style Room for 4 People - Special Offer
...
  • Room size: 20 m²/215 ft²
  • Nature view
  • 4 futons
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Japanese Style Room - Special Offer
...
  • Room size: 20 m²/215 ft²
  • Nature view
  • 3 futons
Enter dates to see prices
Japanese Style 5 Persons
...
  • Room size: 21 m²/226 ft²
  • Nature view
  • 5 futons
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Ryokan Aura Tachibana?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Ryokan Aura Tachibana?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ryokan Aura Tachibana?

A stay at Ryokan Aura Tachibana also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the ryokan. For those who wish to drive their own cars, Ryokan Aura Tachibana has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the ryokan. If you're looking for an easy way to get around Hakone with private transportation, the ryokan can arrange taxi service.

What are my dining options at Ryokan Aura Tachibana?

Ryokan Aura Tachibana features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Ryokan Aura Tachibana?

Ryokan Aura Tachibana does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Ryokan Aura Tachibana?

The closest train, metro, or bus station is Hakone Yumoto Train Station, 560 m away from Ryokan Aura Tachibana.

What restaurants are nearby Ryokan Aura Tachibana?

Ryokan Aura Tachibana is located in Hakone, famous for good restaurants such as Yuko Izakaya, Subaru and Hatsuhana Soba Shinkan.

What popular shopping places are close to Ryokan Aura Tachibana?

Ryokan Aura Tachibana is located in Hakone area which features shopping places such as Tanakaya Miyageten, Eva Store and Hatajuku Yosegi Kaikan.

What are popular attractions near Ryokan Aura Tachibana?

Ryokan Aura Tachibana is located in Hakone area, which is famous for attractions such as The Hakone Open-Air Museum, Hakone Shrine / Kuzuryu Shrine Singu and Hakone Venetian Glass Museum.

What popular natural sightseeing spots are close to Ryokan Aura Tachibana?

Ryokan Aura Tachibana is located within Hakone, which makes it conveniently close to natural sights including Mt. Kintoki, Chisuji Falls and Fuji-Hakone-Izu National Park.

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Explore the neighborhood

What people love about Ryokan Aura Tachibana

  • 9.2

    Exceptional

    "the services are really good and deeply make me need to go again in next trip"

    Cheuk

    |

    February 5, 2020

  • 9.2

    Exceptional
    Staff 

    "The staff were kind and all spoke pretty decent english which was very convenient for us."

    Nyasha

    |

    December 2, 2019

  • 9.6

    Exceptional
    Breakfast

    "Both dinner and breakfast were so good that we were impressed."

    Yan

    |

    November 16, 2019

Property ranking|Compared to 445 Hakone properties
See all rankings
Service score
9.4/10
Room comfort score
9/10
Cleanliness score
9/10
Value for money score
8.3/10
Better than
93
%
of Hakone properties
Better than
91
%
of Hakone properties
Better than
89
%
of Hakone properties
Better than
87
%
of Hakone properties
Overall rating:

8.7

Excellent
260 reviews
Cleanliness
9.0
Facilities
8.6
Location
8.0
Read all reviews >
What travelers say they love:
The staffs were very nice and kind.
So from United States
Group
More about Ryokan Aura Tachibana

More about Ryokan Aura Tachibana

Ryokan Aura Tachibana

Explore all of Hakone and its neighboring adventures with a stay at Ryokan Aura Tachibana. Explore the genuine Hakone that most travelers never see, with a stay at Ryokan Aura Tachibana -- located only 4.9 km from The Hakone Open-Air Museum.
Have a hassle-free trip while enjoying the services and amenities offered by Ryokan Aura Tachibana. Keep up with all your communications easily with the ryokan's free Wi-Fi. Taxi and shuttle services provided by the ryokan make exploring Hakone even more convenient. Guests can enjoy free parking right at the ryokan.
Front desk services including express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the ryokan's tours. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the ryokan.
Smoking is allowed only in the designated smoking areas provided by ryokan.
Enjoy the services offered at Ryokan Aura Tachibana from the convenience of your guestroom. For your comfort, some rooms at the ryokan are equipped with linen service, blackout curtains and air conditioning. Some rooms at Ryokan Aura Tachibana even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker and instant tea at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the ryokan. A variety of convenient and tasty dining options are waiting for you at the ryokan, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the ryokan's karaoke rooms, bar and nightclub. Light snacking is available day or night with the ryokan's vending machines.
Recreational facilities at Ryokan Aura Tachibana are designed for escape and relaxation. Be sure to spend some time exploring the beach, which is accessible directly from the ryokan. End your days in total relaxation with a visit to the massage, spa and sauna. Get social at the ryokan's library and shared lounge and TV area, where you can meet other guests.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Don't miss out on all that Hakone has to offer during your stay at Ryokan Aura Tachibana. The most famous landmark nearby is Hakone Ropeway just 7.6 km away. Don't forget to stop by Odawara Castle located 5.3 km away, where everyone who visits Hakone wants to have their photo taken.


Reasons to stay here

Find some of the city's best deals here with rooms 93% cheaper than other options.
Guests who stayed here really appreciated the room comfort, scoring it higher than 91% of accommodations in the city.
Staff and service here are considered high quality by past guests whose ratings put it above 93% of the city's options.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Food & Dining

10 mentions

Breakfast

5 mentions

Housekeeping

3 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Karaoke
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Non-smoking
  • Towels
Food and dining
Breakfast options
  • Asian
Location
574 Yumoto, Hakone-machi, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0311
Excellent
Location

8

Airports

  • Haneda Airport (HND)
    71.1 km 1.3 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    96.8 km 1.9 hour drive

Public transportation

  • Hakone Yumoto Train Station
    560 m
  • Tounosawa Train Station
    920 m

Hospital or clinic

  • Hakone Clinic
    1.7 km

Convenience store

  • 7 Eleven
    730 m

Cash withdrawal

  • ATM
    560 m
What's nearby

Popular landmarks

  • The Hakone Open-Air Museum
    4.9 km
  • Odawara Castle
    5.4 km
  • Hakone Gōra Park
    5.5 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    7.4 km
  • Ōwakudani
    7.6 km
  • Hakone Ropeway
    7.6 km
  • Pola Museum of Art
    7.9 km
  • Hakone Venetian Glass Museum
    8.7 km
  • Little Prince Museum
    9.0 km
  • Sengokuhara
    9.6 km

Nearby landmarks

  • Shogenji Temple
    100 m
  • Hakone Yumoto Onsen
    240 m
  • Sounji Temple
    280 m
  • Hagino Tofu
    300 m
  • Kei Hiraga Museum
    320 m
  • Chimoto
    330 m
  • Odawara Yumoto Country Club
    350 m
  • Takeichi
    360 m
  • Hakone Kanko Bussan Kan
    380 m
  • Hakone Yosegi-zaiku Kiro
    460 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Additional charge for Children

    Guest with children, please inform the hotel in 'Special request' box.
    If the number of guests is below 2 persons in 1 room, even there is a child, he/she will be treated as an adult.
    Additional charge for children must be paid to hotel directly upon arrival at the hotel.
    - Children 7 - 12 years old : 70% of 1 adult rate. Meal, Bedding, Amenity will be served.
    - Children 3 - 6 years old : 50% of 1 adult rate. Child meal, Bedding, Amenity will be served.
    - Children 1 - 2 years old : 1,080 JPY as accomodation fee. (Meal, Bedding, Amenity will not be served.) - Children 0 years old : No additional charge. (Meal, Bedding, Amenity will not be served.)

    ※Children are not allowed to stay in the room type with 'Open-air bath' for safety purpose. Please kindly reserve the Japanese room type without 'Open-air bath' in the room instead.
  • Guests are required to inform the property of below information via the Special Request box upon booking:
    - the number of male and female guests
    - children's gender, age, and the number of children
    - food allergies (guests should inform the property of this at least 2 days before check-in)
  • The property does not provide vegan or gluten-free meals.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until10:00
  • Reception open until18:00

Getting around

  • Distance from city center1.2 Km
  • Travel time to airport (minutes)120

Extras

  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants2
  • Number of rooms 45
  • Room voltage100
  • Most recent renovation2008

Parking

  • Daily parking fee0 JPY

Reviews of Ryokan Aura Tachibana from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities8.6
Location8.0
Room comfort and quality9.0
Service9.4
Value for money8.2
High score for Hakone
Rating
9+ Exceptional (84)
8-9 Excellent (36)
7-8 Very Good (32)
6-7 Good (9)
<6 Below Expectation (5)
Time of the year
Mar - May (43)
Jun - Aug (23)
Sep - Nov (61)
Dec - Feb (39)
All guests (260)
All room types
All languages

Show reviews that mention 

Showing 166 verified guest comments
12345
9.2
Exceptional
Meirui from Canada
Group
Japanese Style Room Non-Smoking
Stayed 1 night in May 2019

Exceptional”

Aura Tachibana is a modern Ryokan that offers good value to people with a moderate budget. Facility-wise, it cannot compare with some of the more luxury ryokan brands in Hakone (for example, no garden), but it is clean, comfortable, spacious, and the staff was very helpful. They gave complimentary sake and private onsen access to my friends who got engaged on the trip and even helped fix their suitcase! Dinner and breakfast were in the restaurant and was delicious, only it felt a little bit rushed compared to my previous ryokan experiences. This ryokan also has rooms with private onsens. The private rooftop onsen was easy to book at check-in for those who does not have an in-room onsen.

Reviewed May 27, 2019

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10.0
Exceptional
Dipankar from United States
Family with young children
Japanese Style Room Non-Smoking
Stayed 1 night in November 2016

Truly memorable stay!”

We had a wonderful one night stay at Aura Tachibana and left wishing we had stayed longer. It was an incredible experience of staying at a traditional Japanese ryokan. We loved the minimalist decor of the rooms. The baths are wonderful and refreshing. The multiple course Japanese dinner was excellent- one of the best meals we had in Japan. I would highly recommend the ryokan.

Reviewed November 25, 2016

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10.0
Exceptional
Vivian from Canada
Couple
Japanese Style Room Non-Smoking
Stayed 1 night in February 2018

Relaxing zen place, perfect getaway”

After a day of sightseeing in Hakone, we checked into Tachibana for our honeymoon. We booked a Japanese style room, it was spacious, very clean with nice amenities. The onsen was amazing too with indoor and outdoor options. We reserved the private outdoor onsen at night to stargaze and they comp it for us! Totally unexpected. Dinner and breakfast was amazing although not in the room, the restaurant was very modern and every dish was a surprise, there is English menu explaining all the courses. We'll be back one day!

Reviewed February 10, 2018

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8.3
Excellent
pauline from Canada
Couple
Deluxe Twin with Spa Bath
Stayed 1 night in February 2015

A wonderful experience”

The staff were amazing. They are very attentive of our needs and always prompt.

It was our first time in a ryokan and we both have a positive experience. The open air spa was just Marvelous. I have checked the public bath but I don't think I would be comfortable bathing with everybody as I wasn't used to that so if u are somebody like me I would suggest u get your room with private bath. The kaseikei dinner was totally an experience. The good quality were of good quality and the presentation was the best. Wearing a yukata was a fun experience as well.i would rate everything as 4/5. My only comment was the rooms were kind of dated and the hallways do smell like smoke so if u r not a smoker this can be a let down. I love the staff service, the outdoor bath and the toilet seat 😉. I also like how the shower is connected to the private bath. The dinner and breakfast were good but I would see some problem for breakfast with some people coz it's not the usual pastry and jam for North americans. For me, being Asian and used with eating rice in the morning , I thought it was expemplary. Would I recommend this ryokan to people yes.. It's proximity to hakone yumoto was a plus.. But if u have less time in hakone and wanted to explore mt. Fuji by cable car I would recommend u stay in gora however if u want to have shorter trip from Tokyo and make the most of the ryokan then this is the best bet coz this would cut your trip by half hour both ways.

Reviewed February 05, 2015

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9.2
Exceptional
Tina
Couple
Deluxe Twin with Spa Bath
Stayed 1 night in September 2019

Wish we had a longer stay ”

We stayed during a 3-day Japanese holiday. Hakone itself was really packed, so I suggest looking up holidays before booking. There were a good number of English speakers here in case you need. We enjoyed the view and our private bath from our room. Room was definitely big compared to Tokyo. The bed was low and not as thick. I like abit of firm, but my partner does not. Dinner and breakfast was great and so much food. I didn't have good wifi days before we arrived, and I missed their message asking about substitution. We didn't want to make it a big deal since he was capable of comsuming fish, but just tired of eating it since it was a staple in many of our prior meals, so we told them it was ok if they couldn't do it. They were able to accommodate my partner's request to substitute fish at the last minute which was sweet of them and he really appreciated it. I would've liked to have tried out the onsen, and hope to be back in the Hakone area again. Staff was warm and helpful

Reviewed September 25, 2019

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9.6
Exceptional
Dennis from Hong Kong SAR, China
Couple
Japanese Style Room Non-Smoking
Stayed 2 nights in February 2019

Dennis from Hong Kong”

We had a wonderful stay at Aura Tachibana and I can highly recommend the hotel. + Great location (only 5-10 mins to walk from train station, regular shuttle service on demand) + Fantastic Japanese/Western style room and facilities (spacious room, open-air bath on balcony, 1 public bath for each M/F, 2 private baths on top of the building) + Amazing meals (we had breakfast + dinner) with waiters taking time to explain the different courses + World-class service!!! We will definitely be back!!

Reviewed February 09, 2019

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10.0
Exceptional
Patricia from United States
Couple
Suite Spa
Stayed 2 nights in November 2016

Wonderful experience”

Warm, friendly service from beginning to end. Beautiful complex with comfortable rooms. We loved our private onsen. The meals were beautiful. And with so many dishes, we always found something we liked. We would highly recommend Aura Tachibana.

Reviewed November 28, 2016

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9.6
Exceptional
Titus from Singapore
Couple
Twin with Private Open-Air Bath - Non-Smoking
Stayed 1 night in October 2016

Turn a disaster into a happy event!”

We booked the rooftop onzen and went off for a Hakone round trip tour only to find out that we will not be able to make it back on time for the reservation (the whole round trip takes at least 3 hours including all the waiting time... add more if you want to have some pit stops) Tried to call the hotel to postpone only to be told that the reservation was not made at all - one can imagine how shock I was. Rushed back to the hotel, explained it to the lobby and things got sorted out promptly - onzen, dinner and room. Since then everything went smooth - the service during breakfast and dinner, the room is nicely setup, nice rooftop onzen and public bath and good view everything done up to the omotenasi standard. I would highly recommend this place if you are driving or doesn't mind climbing abit ;-) (oh, do learn how to tie your belt in advance! otherwise you cant even get out of the room...

Reviewed October 12, 2016

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9.2
Exceptional
Ricky from Canada
Couple
Deluxe Twin with Spa Bath
Stayed 1 night in November 2016

Remarkable”

Had a wonder stay at Aura Tachibana. Excellent service from the staff and the food was great. Took us awhile to find the hotel but overall experience was nothing but remarkable. Highly recommended.

Reviewed January 02, 2017

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9.2
Exceptional
Nyasha from United States
Couple
Twin Room with Private Open-Air Bath - Non-Smoking, Special Offer
Stayed 2 nights in November 2019

Wonderful Overall! ”

I stayed here with my boyfriend and we both LOVED it. We decided to shoot for a room that included its own open air bath which was totally worth spending a little more -- it was one of our favorite parts of the trip. The staff were kind and all spoke pretty decent english which was very convenient for us. We chose to have breakfast - the breakfast the first day was fantastic and the dining room it was served in was so lovely as well. The second day breakfast wasn't as good, but still had some really good parts to it. We didn't know there was a dinner option (there's no indication on Agoda's site that there was) so we didn't get dinner -- if that's something you want I would try sending them a message before your arrival to see if it can be arranged. One more thing -- while this hotel is walking distance from the Hakone Yumoto train station (about 20 minutes walk) it is up a very steep hill. I don't suggest anyone elderly, disabled, or with very young children try to walk - take a bus!

Reviewed December 03, 2019

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7.6
Very good
Twain from Singapore
Couple
Japanese Style Room Non-Smoking
Stayed 1 night in October 2016

Excellent views and friendly staff”

Hotel staff were extremely friendly and helpful with all our queries - Miku in particular went above and beyond and providing suggestions for day trips and areas to visit around Hakone. The ryokan was very enjoyable as it featured traditional Japanese rooms, complete with tatami mats and futons. Though the rooms were slightly dated, it did add to the traditional sense of the hotel. Location is not entirely convenient as it requires a slight uphill trek but this is compensated for with the views the hotel offers. It is definitely walkable to Hakone station and is also a few minutes walk to the bus stop. The rooftop private onsens offered breathtaking views of the mountains and Hakone town - well worth the 'trek'. Both dinner and breakfast were excellent, offering traditional Japanese dishes.

Reviewed October 31, 2016

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10.0
Exceptional
Vivian from United States
Couple
Japanese Style Room Non-Smoking
Stayed 1 night in April 2017

amazing getaway”

amazing ryokan! the hotel itself has a very modern look, but the service is traditional and exemplary. definitely recommend for a one night getaway in Hakone as it includes a very relaxing dinner and breakfast and the one is awesome.

Reviewed April 05, 2017

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9.0
Exceptional
Ho from Hong Kong SAR, China
Couple
Suite Spa
Stayed 2 nights in March 2015

I do recommend this Hakone hotel to anyone”

Location - convenient yet with privacy; the in-room hot spring tub is very nice; there are Mandarin speaking staff to serve Chinese customers

It's a great experience. It's just about within 10 mins pleasure walk to the hotel from the Hakone Yumoto station. The set-up is very nice, hotel staff is helpful and polite, the view from the room is nice. It's clean and the breakfast and dinner are nice with variety and there are Chinese speaking staff helping you. Away from the hustle of the main street yet very close to the train station. Definitely recommend to anyone who are willing to pay a little more premium in order to enjoy a nice hotspring experience.

Reviewed March 17, 2015

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9.6
Exceptional
Cheuk from Hong Kong SAR, China
Couple
Japanese Western Style Room with Private Open-Air Bath - Special Offer
Stayed 1 night in October 2019

Amazing Ryoken overlooking Hakone Yumoto ”

Hotel was easy to find despite it was raining that day. Hotel staff were extrmemly polite, friendly and helpful. Room was spacious and beautiful and the private onsen was the best since the Ryoken was located higher than the rest of the hotels, making no instructions to the view. Food and tourist places around Hakone Yumoto was within walking distsnce. Definitely worth coming back again!

Reviewed October 27, 2019

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6.4
Good
Amy from New Zealand
Couple
Twin with Private Open-Air Bath - Non-Smoking
Stayed 1 night in May 2017

Quite good”

Having stayed at other ryokan in hakone before, I would say that aura tachibana was just OK. Nothing memorable. Food was below expectations. Room was clean and comfortable. Staff were professional and friendly. However, there was nothing special. You can find other ryokan in hakone at similar pricing for better experience.

Reviewed March 08, 2018

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9.6
Exceptional
Jessica from United States
Solo traveler
Japanese Style Room - Special Offer
Stayed 1 night in October 2019

great stay!”

the hospitality here was out of this world. staff is incredibly helpful. will definitely recommend to friends and family. i would say that the facilities are on the older side but well-maintained with thoughtful touches. it's about a 15 min. walk from the hakone-yumoto station, which is extremely convenient.

Reviewed October 07, 2019

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10.0
Exceptional
Susan from Singapore
Group
Japanese Style Quadruple Room with Private Toilet - Non-Smoking
Stayed 2 nights in December 2018

Exceptional”

It was a nice and pleasant stay in this hotel. Staffs are helpful and thoughtful as well. we will be back again if we are to travel to Hakone.

Reviewed December 21, 2018

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10.0
Exceptional
Kai from Singapore
Group
Japanese Style Quadruple Room with Private Toilet - Non-Smoking
Stayed 1 night in June 2018

ask for shuttle bus”

located at hakone yumoto station but we weren't aware there were shuttle bus services.. we end up walking up many slopes. good location as its quiet

Reviewed June 16, 2018

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8.0
Excellent
Terence from Singapore
Couple
Twin with Private Open-Air Bath - Non-Smoking
Stayed 2 nights in January 2015

Great onsen ryokan”

Private outdoor onsen inside room. Sumptuous spread for one hour breakfast & dinner. There's even a Taiwanese staff speaking Chinese to serve us.

Enjoyed good view from our high floor room. Private outdoor onsen inside room is exactly what we wanted. Free shuttle to and from Hakone-Yumoto station makes it convenient to go sightseeing though must note last shuttle is at 530pm. Shuttle is at Tourist centre and taxi stand. Though meals took one hour it's sumptuous and has a wide spread of Japanese cuisine! Must take note that for couples, there's no double bed available, just 2 twin beds that can be moved.

Reviewed January 15, 2015

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9.6
Exceptional
Kwok from Hong Kong SAR, China
Couple
Twin with Private Open-Air Bath - Non-Smoking
Stayed 1 night in October 2017

Fabulous stay”

The best part with the hotel is it's delicate dinner, delicious yet artistically arranged. Equally amazing is the private onsen inside guestroom. Toiletries has been one of the best I experienced. Staff at restaurant are very accommodating. We had a wonderful stay with aura.

Reviewed November 01, 2017

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