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Ryokan Masuya
Ryokan Masuya
Ryokan Masuya
Ryokan Masuya
Ryokan Masuya
Ryokan Masuya
Ryokan Masuya

Removed from saved list

7.9

Very good

217 reviews

217 reviews

See map

7.6

Very good

Location rating score

Very good location
Excellent for walking
Parking
FREE
Walkable places
Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop

150 m

Lalique Museum Hakone

190 m

Sengokuhara Bunka Center Mae Bus Station

100 m

Sengoku Annaijo Mae Bus Station

240 m

Popular landmarks
Little Prince Museum

510 m

Hakone Venetian Glass Museum

790 m

Sengokuhara

1.5 km

Pola Museum of Art

1.8 km

Hakone Ropeway

3.0 km

Closest landmarks
Nagai Clinic

360 m

Choanji Temple

370 m

Little Prince Museum

510 m

Hakone Mononofu no Sato Museum

540 m

Hakone Botanical Garden of Wetlands

610 m

Ryokan Masuya

160 Sengokuhara, Hakonemachi, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0631 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Restaurant, hot spring bath and spa are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

100 meters to public transportation

210 meters to Lalique Museum Hakone

Complimentary WIFi in all rooms

Hot spring bath

A/C

Facilities

Car park

Shuttle service

Complimentary WIFi in all rooms

Luggage storage

Spa

Restaurants

Wi-Fi in public areas

Family room

Your dates are popular among travelersUsers are booking a place in Hakone every 12 minutes on Agoda.com
Value for money8.1
Location rating7.6
Nearest airportHaneda Airport (HND)
Distance to airport76.3 km

Rooms available at Ryokan Masuya

Very good
Room comfort & quality

7.7

Japanese Style Non-Smoking
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  • Room size: 13 m²/140 ft²
  • Garden view
  • 3 futons
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Room
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  • Non-smoking
  • 3 futons
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Room
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  • Non-smoking
  • 4 futons
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Japanese Style Room
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  • Room size: 13 m²/140 ft²
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Japanese-Style Room
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    Japanese Style Single Room Shared BathRoom (No Window)
    ...
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      Room Assigned on Arrival
      ...
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        Japanese Style Room Shared BathRoom (No Window)
        ...
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          Japanese-Style Room
          ...
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            Japanese Style Room (No Window)
            ...
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              Frequently asked questions

              What time is check-in and check-out at Ryokan Masuya?

              Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out.

              How do I get to Ryokan Masuya?

              A stay at Ryokan Masuya also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the ryokan. For those who wish to drive their own cars, Ryokan Masuya has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the ryokan.

              Is breakfast offered at Ryokan Masuya?

              Adults can enjoy breakfast offered with an additional charge of 1080 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the ryokan.

              What is the smoking policy at Ryokan Masuya?

              Ryokan Masuya does permit smoking in some areas and is not 100% smoke-free.

              What is the closest train, metro, or bus station to Ryokan Masuya?

              The closest train, metro, or bus station is Sengokuhara Bunka Center Mae Bus Station, 100 m away from Ryokan Masuya.

              What restaurants are nearby Ryokan Masuya?

              Ryokan Masuya is located in Hakone, famous for good restaurants such as China House Gyoza, Chainahausu and Dining Yamaboshi.

              What popular shopping places are close to Ryokan Masuya?

              Ryokan Masuya is located in Hakone area which features shopping places such as Hakone Museum of Photography, Hamamatsuya and Hatajuku Yosegi Kaikan.

              What are popular attractions near Ryokan Masuya?

              Ryokan Masuya is located in Hakone area, which is famous for attractions such as The Hakone Open-Air Museum, Hakone Shrine / Kuzuryu Shrine Singu and Hakone Venetian Glass Museum.

              What popular natural sightseeing spots are close to Ryokan Masuya?

              Ryokan Masuya is located within Hakone, which makes it conveniently close to natural sights including Mt. Kintoki, Chisuji Falls and Fuji-Hakone-Izu National Park.

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              Explore the neighborhood

              What people love about Ryokan Masuya

              • 8.8

                Excellent

                "Overall a good experience."

                Julie

                |

                November 6, 2019

              • 8

                Very good

                "Very nice service"

                Chan

                |

                August 6, 2019

              • 7.2

                Very good
                Location

                "It is also nearby the bus station where access is easy."

                Sze

                |

                May 21, 2019

              Property ranking|Compared to 443 Hakone properties
              See all rankings
              Value for money score
              8.1/10
              Service score
              8.7/10
              Cleanliness score
              7.8/10
              Room comfort score
              7.7/10
              Better than
              84
              %
              of Hakone properties
              Better than
              76
              %
              of Hakone properties
              Better than
              76
              %
              of Hakone properties
              Better than
              74
              %
              of Hakone properties
              Overall rating:

              8

              Excellent
              214 reviews
              Cleanliness
              7.8
              Facilities
              7.4
              Location
              7.6
              Read all reviews >
              More about Ryokan Masuya

              More about Ryokan Masuya

              Ryokan Masuya

              Get all that Hakone has to offer and all of its nearby adventures with a stay at Ryokan Masuya. Only minutes from the city center, this strategic location ensures that guests can quickly and easily reach many local points of interest. Go beyond the touristy and get deeper into the offerings of Hakone with a stay at Ryokan Masuya, located merely 4.6 km from The Hakone Open-Air Museum.
              Ryokan Masuya offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Shuttle services provided by the ryokan make exploring Hakone even more convenient. If you plan to arrive by car, you'll appreciate the ryokan's free parking, right on-site.
              Front desk services including luggage storage can assist with your needs. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
              Equipped with handy amenities, guestrooms at Ryokan Masuya guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The ryokan also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed.
              Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the ryokan provides toiletries and towels in some select rooms.


              Dining and things to do

              If you don't feel like going out to eat, you can always opt for the delicious dining options at the ryokan.
              Ryokan Masuya offers unique recreational opportunities for all guests. Finish your vacation days right by dropping in at the spa.


              Around the property

              Take advantage of the opportunity to explore Hakone while in the city. The most popular local attraction is probably Hakone Ropeway only 3.0 km away. Get a photograph of yourself in front of Odawara Castle located 13.2 km away, a must-see for anyone visiting Hakone.


              Reasons to stay here

              Rooms don't get much cheaper than here, being less than 90% of the city's accommodation.
              This ryokan beats 84% of accommodations in the city on value for money.

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              Amenities and facilities
              Very good
              Facilities

              7.4

              Most talked about facilities

              Breakfast

              15 mentions

              Housekeeping

              5 mentions

              Food & Dining

              3 mentions

              Internet

              1 mention

              Languages spoken

              • Japanese

              Internet access

              • Complimentary WIFi in all rooms
              • Wi-Fi in public areas

              Things to do, ways to relax

              • Garden
              • Spa

              Dining, drinking, and snacking

              • Restaurants

              Swimming & soaking

              • Hot spring bath

              Services and conveniences

              • Daily cleaning
              • Elevator
              • Luggage storage
              • Smoking area

              For the kids

              • Family room

              Access

              • Pets allowed

              Getting around

              • Car park [free of charge]
              • Car park [on-site]
              • Shuttle service

              Available in all rooms

              • A/C
              • Complimentary drinking water
              • Heating
              • Non-smoking
              • Refrigerator
              • Towels
              Location
              160 Sengokuhara, Hakonemachi, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0631
              Very good
              Location

              7.6

              Airports

              • Haneda Airport (HND)
                76.3 km 1.6 hour drive
              • Mt. Fuji Shizuoka Airport (FSZ)
                92.3 km 1.7 hour drive

              Public transportation

              • Sengokuhara Bunka Center Mae Bus Station
                100 m
              • Sengoku Annaijo Mae Bus Station
                240 m

              Hospital or clinic

              • Nagai Clinic
                360 m

              Convenience store

              • Lawson
                270 m

              Cash withdrawal

              • ATM
                180 m
              What's nearby

              Popular landmarks

              • Little Prince Museum
                510 m
              • Hakone Venetian Glass Museum
                790 m
              • Sengokuhara
                1.5 km
              • Pola Museum of Art
                1.8 km
              • Hakone Ropeway
                3.0 km
              • Ōwakudani
                3.2 km
              • Hakone Gōra Park
                4.0 km
              • The Hakone Open-Air Museum
                4.6 km
              • Hakone Shrine / Kuzuryu Shrine Singu
                7.5 km
              • Odawara Castle
                13.2 km

              Nearby landmarks

              • Sengokuhara Bunka Center Mae Bus Station
                100 m
              • Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop
                150 m
              • Lalique Museum Hakone
                190 m
              • Sengoku Annaijo Mae Bus Station
                240 m
              • Nagai Clinic
                360 m
              • Choanji Temple
                370 m
              • Little Prince Museum
                510 m
              • Hakone Mononofu no Sato Museum
                540 m
              • Hakone Botanical Garden of Wetlands
                610 m
              • Shinanok Bus Station
                630 m
              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Property policies
              Children and extra beds

              Extra beds vary by room. Please check each room's capacity for details.

              All children are welcome.

              Infant 0-2 year(s)
              Stay for free if using existing bedding.
              Baby cot/crib may be requested directly from the property.
              Children 3-7 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 8 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • Check-in is not possible after 10:00 PM.
              • Children 0 - 12 years old will be charged JPY 2160 per child per night with extra bedding provided.
              • Breakfast for children 0-12 years old is available at the additional charge of JPY 750.
              • When booking 6 or more rooms, special policies may apply.
              Some helpful facts

              Check-in/Check-out

              • Check-in from15:00
              • Check-in until22:00
              • Check-out until10:00
              • Reception open until22:00

              Extras

              • Breakfast charge (unless included in room price)1080 JPY
              • Daily Internet/Wi-Fi fee0 JPY

              The property

              • Number of floors2
              • Number of rooms 8
              • Room voltage100
              • Year property opened1980
              • Most recent renovation2008

              Reviews of Ryokan Masuya from real guests

              Provided by verified guests of Agoda
              8.0
              /
              10
              Cleanliness7.8
              Facilities7.4
              Location7.6
              Room comfort and quality7.7
              Service8.7
              Value for money8.1
              High score for Hakone
              Rating
              9+ Exceptional (58)
              8-9 Excellent (38)
              7-8 Very Good (39)
              6-7 Good (18)
              <6 Below Expectation (20)
              Time of the year
              Mar - May (56)
              Jun - Aug (52)
              Sep - Nov (41)
              Dec - Feb (24)
              All guests (214)
              All languages

              Show reviews that mention 

              Showing 173 verified guest comments
              12345
              9.2
              Exceptional
              Monica from Australia
              Family with young children
              Japanese Style Non-Smoking
              Stayed 1 night in July 2016

              It surprises us!”

              It was a very nice experience staying at Ryokan Masuya. When we arrived there, we were greeted by a very nice man who showed us this awesome natural onsen which can fit our family. He then escorted us to our room which is another pleasant surprise. The room is neat and in good size and futon is comfortable. What makes us happy is the yukata tray, he even prepared small yukata for my 5 yo and 1 yo. A very thoughtful owner! He also gave us 4 scoops of ice cream which are perfect for Japan sunny day. The location was also great, it was just 3 mins walking distance from the bus stop (Togendai Line), and it made us easier to go to Togendai to enjoy Hakone ropeway and Lake Ashi ship experience. The owner/staff also recommend a great yakiniku restaurant which is very yummy. It's always good to have local's recommendation. Overall, my family and I are very happy and we definitely recommend this one.

              Reviewed July 28, 2016

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              10.0
              Exceptional
              Pei from Malaysia
              Group
              Japanese Style Non-Smoking
              Stayed 2 nights in March 2016

              Value for money ryokan with onsen!”

              Ryokan Masuya is only a 3 min walk from the bus stop and it was easy to get around Hakone from this area. To get to the accommodation, take bus T for about 45min from Odawara station to Sengoku Annaijo Mae stop. All the stops were announced and showed on the buses and finding the stop to get off was easy. There was a perpetual fuel smell about this place but we gradually got used to the smell during our stay here. The host could not really speak english, but understood all that we asked about during our stay here. We were impressed by the hospitality of the host during our stay here, we had fruits prepared for us everyday and he let us know whenever the onsen bath was available for our private use. We had a great experience with the onsen, exploring the area, as well as the wearing the yukata! I would definitely choose this place again if I have the chance to visit again.

              Reviewed April 08, 2016

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              9.6
              Exceptional
              BeeBee from Singapore
              Solo traveler
              Triple Room
              Stayed 2 nights in November 2016

              Definitely worth a second visit and more! Highly recommended!”

              From first glance, the building may not seem like your typical fanciful ryokans. But the moment when one steps inside the ryokan, one is immediately greeted with warmth from the ryokan's owner. Indeed, my stay at this ryokan has been made memorable and super enjoyable, all thanks to the owner's exceptional hospitality. His English may not be good but don't let that obstruct you from his kindness and generosity. In fact, we were hit with Japan's first November snow in 54 years on the day that we were due to check out. Furthermore, all bus services within Hakone were stopped due to the sudden snow. Luckily, the owner was kind enough to offer us our current room and even gave us a discounted rate to tide the day over. On top of that, he also gave us free breakfast sets for the extra day that we had to stay over. What's more can I say? This ryokan is a definite must for all those who wish to visit Hakone and of course, its onsen is top-notch too! I am going to return to this place when I save up enough money to visit Japan!

              Reviewed November 30, 2016

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              8.4
              Excellent
              Poh from Australia
              Family with young children
              Japanese Style Non-Smoking
              Stayed 2 nights in March 2018

              Value for money”

              I was looking for budget type of accomodation within Hakone area (>$200 USD) and there are not many options. I am glad to find Ryokan Masuya that suits my budget. Location: It is reasonable close to the Ropeway and Pirate ship port (~20mins by bus) but more than 1 hour from Odawara station where Shinkansen connects to main city like Tokyo/Kyoto. Accomodation: it is dated with basic facility but we only need a place where we can rest/brush. The owner is very friendly and allow our family to occupy an onsite onsen for private bath. Tips: be aware of the bus stop operates at 5pm for most of the stops except Odawara/Yumoto. You can only take cab from Gora after 5pm for example.

              Reviewed April 04, 2018

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              9.0
              Exceptional
              Xin from Singapore
              Family with young children
              Japanese Style Non-Smoking
              Stayed 1 night in January 2014

              lovely ryokan for cheap ”

              in house private onsen; super nice owner; classic ryokan

              this was a steal - classic ryokan rooms that were immaculately in design + uber clean (as per most accommodations in japan) but at a fraction of the prices in central hakone yumoto. private (indoor) hot bath was a bonus, In the district of senghoku, with easy access to 3-4 buses that run to the lake, yumoto / odawara etc. best part was the owner who speaks little English but extremely attentive / helpful - we get by through the most basic of English and hand rgestures. only downside: I went during winter and found the rooms wayy cold w mild heating, so dress warmly!

              Reviewed January 14, 2014

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              9.2
              Exceptional
              Scarlett from United States
              Family with young children
              Japanese Style Non-Smoking
              Stayed 1 night in February 2019

              Sweet little place”

              We loved our stay at the Ryokan Masuya. The owner was so sweet, and although his English was limited, he helped us enjoy our stay. We reserved the onsen for our own private use, which was nice. The water is very hot so my boys couldn't stay in very long, but I did and it was marvelous for my skin. The breakfast was really delicious and we appreciated the yukata. the jackets, and the thermos of hot water left in our rooms for our green tea. We had a lovely time.

              Reviewed February 20, 2019

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              9.3
              Exceptional
              Irfan from Malaysia
              Group
              Japanese Style Non-Smoking
              Stayed 1 night in August 2015

              Great Ryokan experience on the cheap”

              Staff, comfort, and cosiness

              If you want to experience staying at a Ryokan but do not want to pay an arm and a leg, then this is the place to go to! The rooms were lovely, the onsen great, and the owner a warm and accommodating chap. It is a bit far from most attractions, but in Hakone, any accommodation close to attractions will cost you a lot. Yes, like many others have said, the owner can't speak english at all. I know basic japanese so it wasn't a problem, but even if you know no japanese, rest assured the owner will try his best to help and understand you. You'll get to practice some sign languages ;)

              Reviewed August 27, 2015

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              9.6
              Exceptional
              Kieu from Vietnam
              Group
              Japanese Style Non-Smoking
              Stayed 1 night in February 2016

              Nice little ryokan in excellent location”

              This ryokan is just a few steps from the 2 bus stops which have the majority of Hakone buses so it's very convenient. The room is really spacious, clean and warm. The onsen is small but nice. We also love the Japanese style breakfast. The owner was so nice and he even gave us hand warmer pack when we checked out. Wished I had stayed for more than 1 night!

              Reviewed February 13, 2016

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              10.0
              Exceptional
              Natalie from United States
              Couple
              Japanese Style Non-Smoking
              Stayed 2 nights in April 2018

              Lovely Ryokan”

              The rooms were lovely and clean and the owner, Konno-san (forgive me if this is misspelled) was incredibly kind and helpful. He even gave us some candy from Hakone when we left. The location is great and the price can't be beat. If you're in Hakone, definitely stay here! I dream and hope to come back to it one day.

              Reviewed June 12, 2018

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              7.3
              Very good
              Eleanor from Fiji
              Couple
              Japanese Style Non-Smoking
              Stayed 1 night in February 2012

              Retro Ryokan!”

              Easy to get to, friendly staff and private onsen.

              the hotel was easy to find and the perfect distance away from the crowds around hakone. when we stayed only half the hotel was occupied so we were able to get one of the onsens to ourselves. our plan did not include any meals but there is a delicious chinese restaurant around the corner (recommended by the owner), as well as a supermarket and local cuisine. everything does shut early though so be prepared to have your dinner by 7pm. the hotel was getting a little shabby and everyone shares the toilets, but it is private, quite and spacious. it was a lovely little place to rest our weary bodies after a day gallavanting around the hakone countyrside. our beds were made when we got there and the room was nice and warm thanks to the thoughtful staff having turned on the heating for us. the manager does not speak english but they do have some pamohlets in english and there is a letter from the hotel which is written in japaness and english to explain the hotel rules. overall, if you are looking for somewhere quite to rest your heads with an onsen, masuya will take care of you. it is a no-frills stay but seriously all we needed was a bed and the onsen! thanks.

              Reviewed February 23, 2012

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              9.2
              Exceptional
              PECK from Singapore
              Couple
              Japanese Style Non-Smoking
              Stayed 1 night in December 2016

              Traditional Homestay!”

              very traditional jap style homestay! the onsen can be used privately if made known to the owner in person. Jap clothings provided for the night to change into and the owner was nice to provide hot japanese tea and biscuits for the winter season. Although check-in time is stated as 3pm, he allowed us to park our luggage earlier so that we can explore Hakone hassle-free! thumbs up! nearest bus stop would be sengoku bus stop just outside T junction. Bus T. followed by a 5min walk. might have to drag the luggage along a rough gravel road before u reach the accomodation.

              Reviewed December 16, 2016

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              10.0
              Exceptional
              Alvin from Malaysia
              Group
              Japanese Style Non-Smoking
              Stayed 1 night in December 2016

              5 Star Service ”

              Friendly House owner who guide us around the Hakone area even-though they speak minor English but body language of おじ ちゃん was supper. Comfortable room with great condition and cleanliness. Onsen is super nice and it allow us to reserve by 1st come 1st serve basis. There is family mart and Chukoku Ryori that really serve nice meal nearby with walking distance.

              Reviewed July 02, 2017

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              8.8
              Excellent
              Stephen from United States
              Solo traveler
              Japanese Style Non-Smoking
              Stayed 2 nights in September 2016

              Charming place that felt authentic. ”

              More of a budget ryoken onsen but i enjoyed it. Rooms were nice and Japanese style. Shared bathrooms and onsens were pretty clean and i didn't have too much a problem waiting for showers or toliets. The two old guys running the place are very friendly and provide good service but speak very little english. Place was easy to find right off the bus stop. A few restaurants around but some where closed when I was there. Easy access to other parts of Hakone but quiet, beautiful area. Breakfast was traditonal Japanese, tasty, and lots of food.

              Reviewed October 18, 2016

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              8.0
              Excellent
              Tristan from France
              Couple
              Japanese Style Non-Smoking
              Stayed 1 night in November 2012

              Nice ryokan in Hakone ”

              very calm and relaxing

              It's a nice Ryokan in the Hakone region. The room was as expected : comfortable, warm, tidy and calm. There is a television, a private air-con which allow you to choose the temperature adn tea will be waiting for you when you arrived. There is also 2 hot bath/onsen which can be freely used as a first arrived first serve basis. It's just nearby the "petit prince museum" which is a bit far from the train station, but there is a direct bus line to come from the train station. Just ask a staff, thay are very friendly.

              Reviewed December 12, 2012

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              8.0
              Excellent
              Maik from Germany
              Group
              Japanese-Style Room
              Stayed 3 nights in November 2017

              Nice but not very clean”

              The Ryokan was quite nice and I liked the room. Also the owner was very kind and service was gerat - we got fresh vegetables and/or sweets every afternoon or evening after returning from our trips. Unfortunately the common bathroom was not very clean. Also as pointed out in several other reviews, there was a strange smell in the rooms (it smelled a bit old) and, even more annoying, there was some exhaust fume smell in the hallway which I could not locate. I visited in the winter so this smell might have been associated with the heating - perhaps it's not smelly in the summer season. Speaking of winter, the hallways were not heated and the temperature was about 15°C which may be a bother to rather sensitive people (you need to go through the hallway to access the bathroom or toilets). In the room itself there was an electric heater though, and the temperature was fine. All in all I am not sure if I would recommend this hotel for winter season, but in the summer it might be a great place

              Reviewed December 01, 2017

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              8.0
              Excellent
              Tan from Malaysia
              Couple
              Japanese Style Non-Smoking
              Stayed 2 nights in June 2017

              An authentic old charming Japanese home”

              Value for money: Yes, cheapest we can find for a private room for two Location: Not too bad, 5minutes walk from Sengoku bus stop. But the path towards the ryokan is a bit rocky Cleanliness: Room is clean yes, but there's the sulfur smell in the whole house due to the Onsen water coming from the volcanic source. But overall it is acceptable Staff: Kind gentleman. He gave us oranges and Japanese sweets during our stay. Always greeted us at the ryokan entrance when we come back. But he speaks little english so usually we use google translate, type in english to translate to Japanese and showed him the map translation on our phone. Facilities: This is an authentic old fashioned ryokan. It reminds me of my Grandmother's house. It is a charming house so, don't expect brand new high end facilities here.

              Reviewed June 26, 2017

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              7.3
              Very good
              Tan from Singapore
              Couple
              Japanese Style Non-Smoking
              Stayed 1 night in May 2015

              Pretty hard to find, pretty enjoyable to stay”

              Friendly staff, Clean, Nice private onsen

              Quite hard to find especially if you don't know where in Sengokuhara to alight from the bus. But once found, it was a gem to enjoy the large space in the room, the very private onsen that we could even share as a couple, and the exceptionally enthusiastic ryokan owner who catered to our every need. Would definitely return here if in Hakone.

              Reviewed May 16, 2015

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              8.3
              Excellent
              Han from Malaysia
              Couple
              Japanese Style Non-Smoking
              Stayed 1 night in July 2013

              Authentic Ryokan Experience for Cheap”

              Relatively Cheap, Authentic japanese rooms, nice breakfast

              I had a great time staying in Hotel Masuya, I wish I only had more time to enjoy myself in the comfort of it's tatami lined room. It also has certified onsens, which were a great thing to do after a long day out walking.

              Reviewed July 19, 2013

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              6.8
              Good
              Irene from Indonesia
              Couple
              Japanese Style Non-Smoking
              Stayed 1 night in December 2016

              Standard to Good”

              The Onsen Room is indoor & small. If you go to Japan to try the onsen, I recommend you to look for a hotel which has outdoor onsen. So you can enjoy the nature and feel Japanese culture bathing onsen together. No Dinner provided even you are willing to pay. So Coldddd in Hakone. The staffs dont understand english too much.. A bit expensive but in high season, this is the cheapest ryokan i was able to find..

              Reviewed January 03, 2017

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              9.6
              Exceptional
              Ayu
              Couple
              Japanese Style Non-Smoking
              Stayed 2 nights in May 2019

              Good Ryokan ”

              It was my first time to stay at a ryokan . It was really nice, the ryokan has an Onsen which we can use by private. The owner is really nice japanese guy. He gives us an umbrella because it was raining when we check out.

              Reviewed May 26, 2019

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