Good place to rest after a long flight”

After a long flight, arriving at Sama-Sama Hotel Kuala Lumpur its just what we all need. A big room, a soft bed and pillows, total absence of noise from the airport, just less than 20 minutes after arriving. The staff was competent and the breakfast in the next day give us energy for another 4 hours trip. The pool was perfect to make some exercise. If you want to go to Kuala Lumpur, its very easy. Take a cab in the hotel or choose the train that leaves in KLIA. The journey takes about one hour for the first option and half of it on the second. For those, like our family, who want a relaxing place between flights, Sama Sama Hotel Kuala Lumpur seems the obvious choice

It was paradise after Europe hotels.”

We had just returned from a 16-day Europe tour but could not get a connecting flight back so we booked Sama-Sama Hotel Kuala Lumpur International Airport. It was so relaxing as if we had come home to our own bed. It was the best rest that we had for a fortnight. During our tour, this was the best hotel that we had stayed in. Before this, we stayed in the same hotel (formerly known as Pan Pacific Hotel) but the room was so old and uncomfortable. This new hotel is a great improvement and we will stay here again in future. Conveniently close to the International and the LCCT airports.

Perfect Hotel for a Stop-over at KLIA”

I enjoyed my stay at the Sama-Sama Hotel Kuala Lumpur International Airport. In fact, I have already booked my next stay with them because you simply cannot beat the location. The rooms are well-appointed and comfortable, the included breakfast was lovely and the staff are generally courteous and professional. The only suggestion I have is for staff members doing the check-out on the Premier Floor, to add an occasional 'please' when dealing with costumers. Otherwise, requests sound very much like orders.

Comfortable stop-over near KLIA”

I was very happy with my stay at Sama-Sama Hotel Kuala Lumpur International Airport and will definitely stay there again when I am next in the area. The rooms are well-appointed with a super comfortable bed and all amenities necessary. The staff is courteous and efficient, and the buggy service to and from the airport terminal is great for weary travelers.

Convenient airport hotel”

the klia pan pacific hotel is an airport hotel located within the vicinity of the kuala lumpur international airport. the hotel provides buggies to ferry guests from the airport to the hotel which makes it very convenient. the hotel staff are friendly, helpful and competent. i did not face any problem when i requested for an additional room to accomodate my daughters and their friend. i was given a good discount when i informed the staff that i am a retired government servant, and the only proof he requested was my pensioner id. access to the airport and all the available facilities made my stay at the hotel very pleasant and comfortable.

Walk to the airport”

The Sama-Sama Hotel is connected to the KLIA main terminal building by a covered walkway. I was able to walk to the departure area in 10 minutes but there is a golf-cart shuttle if you have mobility issues. My room was small, but clean and comfortable and the WiFi very good. The restaurant was good value for food but the drinks were a bit pricey. The check-in and -out were very efficiently handled and the staff friendly. Overall, I would recommend this hotel if you have an early morning flight or are arriving in Kuala Lumpur late in the evening.

Comfortable oasis steps away from KL Airport”

We arrived on a late night international flight and Sama-Sama was well worth the premium to walk directly out of the airport and across a skybridge to our hotel rather than deal with taxis in the middle of the night. We were literally in our room 30 mins after we landed - priceless! The hotel staff was friendly and professional, and our room was clean, tastefully decorated, and well designed (e.g., clear places to recharge electronics, etc). The next morning we walked back to the airport and hopped on the express train into downtown KL - extremely quick and easy. I would highly recommend the Sama-Sama to others arriving late or taking off early! (Just one note that the "Sama-Sama Express" is a different location within the transit zone inside KLIA.)

Excellent Repeat Guest”

I have been to Sama Sama hotel for a number of times now. It is simply easy to get there, as the buggy carts take you to the hotel from inside the KLIA Airport. It is definitely worth staying especially if you are 'transiting' with family and lots of luggage. There's no need to get on a taxi or the KLIA Express train to KL Sentral etc. Just check in on the spot. Actually, I was able to check into my hotel room, FROM the baggage claim area. That is a super plus to me !! My modern room was spacious and we were able to fit all of our massive suitcases. Great rain shower, as expected and amazing comfortable beds. TV and internet is good too. Keep up the excellent work. I am truly impressed by Sama Sama Hotel

A bright side to our travel woes”

Were not allowed boarding on our flight to Vietnam because we did not have a visa . . . found Sama Sama as the closest available hotel to the Kuala Lumpur airport. Made our travel troubles feel a bit better - wonderful facilities, impeccably clean hotel and extremely comforable room with a tub and shower (tubs are a rarity these days). And transport from the airport train station to the lobby was a breeze (literally) via "buggy" transfers by hotel staff. Would return again in a heartbeat.

excellent hotel located at klia”

this was our second visit at pan pacific kuala lumpur international airport hotel. we used it as a transit stop between klia and the lcct. our room was large and came with a baby cot, which we requested. the breakfast was excellent - huge range of choice, delicious western choices and local delicacies and what seemed to be very few guests. we will definitely stop by on our next visit through klia. not the cheapest option but definitely the most convenient for the airport.

Convenience for travelers”

I stayed at the Sama Sama Hotel between international flights and was very happy with the whole experience. Half an hour after my flight landed, I was lying on my comfortable bed ordering room service. The whole process of clearing customs, finding the hotel and checking in was fast and efficient and the staff were friendly and helpful. I will definitely stay in this hotel again on my trips through Kuala Lumpur each year.

More than just an airport hotel”

My husband and I stayed at this hotel late November 2016 as we had an early morning flight to catch. We had low expectations as airport hotels are usually along the lines of a basic Premier Inn or Travelodge but at exorbitant prices due to their proximity to thei airport. Looking at the price at he time of booking, we thought we were in for more of the same, but....Sama Sama hotel was a very pleasant surprise. The room was spacious and very well equipped, luxurious in fact, with a big, comfortable bed and plenty of floor space in the room itself. There was a well kitted out 'office space' and a large TV. We were only there for a night so were unable to make use of the facilities, but they appeared to be in good condition too. The hotel restaurants and bars were a little on the pricey side (as expected), so we walked to the airport terminal building via the sky bridge for a cheaper dinner. Having the Sky bridge link to the terminal was very convenient indeed. Would definitely recommend this hotel as it is head and shoulders above any airport hotel I've stayed in so far.

Great place to relax between flights”

There is no need to leave the airport, when you have collected your baggage from the carousel you can pick up the Sama-Sama buggy which will wisk you and your bags straight to the check-in desk at the hotel lobby. The newly refurbished rooms were clean and nicely decoraed. The hotel has 24 hour services and when it is time to continue your onward journey, the buggy will whisk you back to the airport. I would definately stay there again rather than travel into Kuala Lumpur City.

lHome away from home”

Frankly, I have been staying here on all my arrivals and departures from Kuala Lumpur since KLIA opened in the lat-nineties. This is because my flights from New Zealand arrive around 9 p.m. which is well after midnight on my body clock; including local flights and connection waits in NZ my travel takes nearly 20 hours each time. By the time I check in at this hotel (whose new name "Sama Sama" strikes Dutch speakers as vaguely down-market, sorry) I'm more than ready for a shower and a good bed. The alternative, a taxi to my ultimate destination in rural Selangor is best left till daylight hours. Previously, my taxi drivers have got lost in heavy rain, taking 3 hours over a 45m journey. This is how I became a regular guest at this fine hotel.

Great for Transit at KLIA”

I enjoyed my overnight stay at the Sama-Sama Hotel Kuala Lumpur International Airport. It is conveniently located and provides much appreciated comfort after a long flight. However, this is now the second time that my check-out experience was made less than pleasurable by a staff member on the Premier Floor. I believe that some training in customer service is indicated.

Perfectly Convenient & 5 Star!”

If you have a short stopover in Kuala Lumpur and prefer the convenience of staying close to the airport, then do not look any further (you'll only be wasting your time!), as the Pan Pacific Kuala Lumpur International Airport Hotel has to be the best airport hotel we have ever stayed at. The best part is that it is only 2 minutes by complementary Golf Cart from the airport. Their service was spot on & stress free and they ensured our overnight stay was as good as any 5 Star International Hotel. We will happily use this hotel again, should the opportunity arise.

Superb hotel!”

I've stayed in many other international hotels around the world and Sama-Sama Hotel is now one of my preferred hotel when I am on transit in KLIA. Overall, everything is actually really great! Just one comment if you don't mind; please ask the reception staff to at least be more friendly and approachable because upon our check-in, she seemed very 'cold' and not so approachable nor was even giving us that eye-contact. We had some questions to ask her then but due to her unfriendly facial expression, we decided to ask the bell service staff instead whom by the way is more friendly looking and helpful. All your other staff especially your buggy drivers are also very friendly. Overall, thanks for the wonderful stay.

From a very good airport hotel to a supurb airport”

The hotel has until recently been part of an international chain. I have no idea who or what Sama Sama is however the hotel has gone from a very good, very convenient, though pricey place to use as a transit hotel in KL to a very pleasant experience - right from check in to check out. The rooms appear to have all been refurbished and the result is brilliant - electronic everything from lights to blinds ... and a very well equipped work desk with ample multi pin type power outlets. While higher priced than other similar hotels in the vicinity, once the cost of taxis, etc is factored in plus internet and other incidentals, as well as the convenience factor it is not really that more expensive. Highly recommended.

An absolute pleasure to stay in this 5 Star Hotel.”

I was pleasantly surprised with the newly decorated Sama-Sama Hotel. The staff were very friendly and professional. Quick to check me into my room and also offered a free upgrade to a Business Suite. The suite was perfect and was made even more memorable by the personal message addressed to me on the Big Screen TV. Breakfast was great in the spacious dining room and check out was a pleasurable no fuss experience. I travel through Kuala Lumpur International Airport often and I will be staying at the Sama-Sama Hotel.

Pan Pacific KLIA”

I thoroughly enjoyed my stay at the Pan Pacific Kuala Lumpur International Airport. The service has always been good. I never had to wait for the porter to come with the golf buggy to bring me from the airport to the hotel reception. Smooth check-in with very friendly staff. The minibar was well stocked and the food that they serve in the room service is very nice! Overall I look forward to my stops in KLIA as I get to spend at least 1 night in the Pan pacific.