Santai Bistro Restaurant and Chalet
Standard Room, Santai Bistro Restaurant and Chalet in Tioman Island
Interior view, Santai Bistro Restaurant and Chalet in Tioman Island
Interior view, Santai Bistro Restaurant and Chalet in Tioman Island
Beach, Santai Bistro Restaurant and Chalet in Tioman Island
Balcony/terrace, Santai Bistro Restaurant and Chalet in Tioman Island
Bathroom, Santai Bistro Restaurant and Chalet in Tioman Island

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6.8

Good

62 reviews

62 reviews

See map
See map

7.4

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Barok Beach 100 m
Ombak House 230 m
Mentawak Beach 240 m
Riverview car park 960 m
shade 990 m
Teluk Mentawak 1.2 km
Teluk Nayak 1.8 km
Ali's waterfall 2.4 km
pulau Tioman 3.6 km
Tioman Island 3.8 km
agodaHomes

Santai Bistro Restaurant and Chalet

Kampung Juara, Tioman Island, Malaysia - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Kampung Juara part of Tioman Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pulau Tioman Airport. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

Highlights

Airport transfer

Private beach

Currency exchange

Hot spring bath

Garden

Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Private beach

BBQ facilities

Luggage storage

Your dates are popular among travelersUsers are booking a place in Tioman Island every 39 minutes on Agoda.com
Value for money6.7
Distance to city center9km
Location rating7.4

Rooms available at Santai Bistro Restaurant and Chalet

Standard Room
...
  • Garden view
  • Balcony/terrace
  • 2 single beds and 1 queen b...
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Queen Suite
...
  • Beach view
  • Shower
  • 1 king bed
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King Suite
...
  • Shower
  • 1 king bed or 1 single bed
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Standard Triple Room (3 Adults)
...
  • Smoking allowed
  • Shower
  • 1 single bed and 1 king bed
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Superior Room
...
  • Smoking allowed
  • Shower
  • 1 queen bed & 1 single bed ...
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Deluxe Room
...
  • Shower
  • 1 queen bed
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Frequently asked questions

What time is check-in and check-out at Santai Bistro Restaurant and Chalet?

Check-in is from 09:00 AM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The home offers luggage storage to guests for before check-in and after check-out.

How do I get to Santai Bistro Restaurant and Chalet?

Santai Bistro Restaurant and Chalet is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the home know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Santai Bistro Restaurant and Chalet also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the home. For those who wish to drive their own cars, Santai Bistro Restaurant and Chalet has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Tioman Island with private transportation, the home can arrange car rental for you.

What are my dining options at Santai Bistro Restaurant and Chalet?

Santai Bistro Restaurant and Chalet features an on-site restaurant for your dining convenience.

What is the smoking policy at Santai Bistro Restaurant and Chalet?

Santai Bistro Restaurant and Chalet does permit smoking in some areas and is not 100% smoke-free. The home offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What popular beaches are close to Santai Bistro Restaurant and Chalet?

Santai Bistro Restaurant and Chalet is located in the Kampung Juara area, which includes Kampung Juara Beach, Barok Beach and Mentawak Beach.

What popular natural sightseeing spots are close to Santai Bistro Restaurant and Chalet?

Santai Bistro Restaurant and Chalet is located within Kampung Juara, which makes it conveniently close to natural sights including shade, Teluk Mentawak and Teluk Nayak.

See map

Explore the neighborhood

Overall rating:

6.8

Good
62 reviews
Cleanliness
6.2
Facilities
6.5
Location
7.4
Read all reviews >
More about Santai Bistro Restaurant and Chalet

More about Santai Bistro Restaurant and Chalet

Santai Bistro Restaurant and Chalet

Santai Bistro Restaurant and Chalet is a distinct addition to Tioman Island and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Santai Bistro Restaurant and Chalet.
Santai Bistro Restaurant and Chalet offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the home can arrange it before your check-in date. Exploring Tioman Island is made even more convenient with the car hire and shuttle services available at the home.
If you plan to arrive by car, you'll appreciate the home's free parking, right on-site. The home provides front desk services such as concierge service and luggage storage for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the home will keep your favorite travel outfits clean and available.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Santai Bistro Restaurant and Chalet guarantee a comfortable stay for all travelers. Some rooms at Santai Bistro Restaurant and Chalet are equipped with air conditioning for your convenience. Some rooms at Santai Bistro Restaurant and Chalet include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The home also offers a refrigerator, bottled water, a coffee or tea maker and instant coffee in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the home provides toiletries and towels in some select rooms.


Dining and things to do

Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the home. A night in at the home's karaoke rooms can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities and shared kitchen available here.
Santai Bistro Restaurant and Chalet offers unique recreational opportunities for all guests. Don't miss the special private beach at the home, which allows exclusive direct ocean access. Finish your vacation days right by dropping in at the massage. Start your vacation off right with a dip in the pool.
Get wet in the best way on sunny days by joining water-world activities like fishing, non-motorized water sports, motorized water sports and diving. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 81% of the city's accommodation.

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Amenities and facilities

Good
Facilities

6.5

Most talked about facilities

Beach

5 mentions

Food & Dining

3 mentions

Housekeeping

3 mentions

Languages spoken
  • English
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
Things to do, ways to relax
  • Diving
  • Fishing
  • Garden
  • Karaoke
  • Massage
  • Private beach
  • Swimming pool [indoor]
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)
Dining, drinking, and snacking
  • BBQ facilities
  • Coffee shop
  • Restaurants
  • Shared kitchen
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Shops
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Playground
Access
  • Pets allowed
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Sports equipment rental
  • Bicycle rental

Location

Pulau Tioman, Kampung Juara, Tioman Island, Malaysia, 26800
Very good
Location

7.4

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the monsoon season, ferry services may be cancelled by the Marine Department. Please contact the property for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from09:00
  • Check-in until21:30
  • Check-out until12:00
  • Reception open until22:00
Getting around
  • Distance from city center9km
  • Travel time to airport (minutes)35
The property
  • Number of restaurants1
  • Number of rooms 9
  • Year property opened2001
  • Most recent renovation2012

Property announcements

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

Reviews of Santai Bistro Restaurant and Chalet from real guests

Provided by verified guests of Agoda
6.8
/
10
Cleanliness6.2
Facilities6.5
Location7.4
Room comfort and quality5.8
Service7.3
Value for money6.7
High score for Tioman Island
Rating
9+ Exceptional (6)
8-9 Excellent (5)
7-8 Very Good (15)
6-7 Good (7)
<6 Below Expectation (20)
Time of the year
Mar - May (19)
Jun - Aug (25)
Sep - Nov (7)
Dec - Feb (2)
All guests (62)
All room types
All languages

Show reviews that mention 

Showing 53 verified guest comments
123
7.7
Very good
Chia from Taiwan
Group
Standard Room
Stayed 2 nights in August 2015

Friendly and helpful staff ”

Staff, Activity, Natural view

Its my first time traveling to Tioman and I really recommend this place for natural lovers. The staff at Santai Bistro was very helpful, he managed to help us find another room which was accidentally cancelled by agoda and the price was much cheaper. At the first day, they lead us to rock climbing(50 ringgit/person) . It was really an unforgettable experience that we were able to enjoy the amazing view at the peek of the rock.(The rock was about 2-3 floor high which was really a thriller for beginner like us) And after a exhausting day, we had our dinner at their restaurant with a very reasonable price( 40 ringgit for 4 persons) The next day, they arranged a snorkeling tour for us (130 ringgit/ person, including 3 snorkeling spot+ waterfall). The underwater view was really breathtaking, and I was very lucky that I got to see a small shark. To sum up, I definitely will visit here again, but I will have to emphasize that tioman is really for people who enjoy outdoor activity and nature only. Since its not really a fancy or high class type of hotel which we'll see in the city but the basic one.

Reviewed August 11, 2015

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6.0
Chee from Malaysia
Couple
Superior Room
Stayed 2 nights in August 2015

Room condition and staff helpful attitude”

Friendly and helpful staff

Firstly, let's talk about its facilities. The facilities listed on agoda website such as refrigerator and safety box are not really exist in the hotel, then I asked the staff but he claimed that he already told agoda that they do not have these kind of facilities, so I don know the problem should be blamed to the hotel or agoda side.... Secondly, the water pressure was way too low, if you are shower during evening, for example, 4 to 7 pm, it might take you one hour just to rise off the shampoo and shower cream because the water pressure was very very low, like water dropping. Third, the tv was not in a good condition, the tv has no sound, not the cable problem becasue we have tried to fixed it but it still remain mute condition. So, I tried to watch tv with no sound for three days in my life. Forth, I tried to find bbq food from the restaurants at kampung juara, but none of them got bbq food on menu, only if you go with their hotel package, then the hotel will arrange bbq food for you. Now, let's talk about the good point of staying at Santai Bistro, and kampung juara. The staff at Santai Bistro are very helpful and friendly. For example, we reached to the hotel, and realized there was no toilet paper, so they brought to us two rolls of toilet paper. We told them the television got problem, they will come to fix it immediately. The light bulbs were not in function so they also change it for us. Second, staying at kampung juara, we can't snorkeling at beach side because the wave was very strong, unless you take a boat and go to other island such as coral island for snorkeling. But if you like to swim at sea, it might be a good place. Third, our room window was facing to the beach side, so it has a good view. All night along, you can hear the sound of waves which is very nice (in my own opinion). hehe

Reviewed August 14, 2015

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9.7
Exceptional
clive from United Kingdom
Couple
Standard Room
Stayed 3 nights in June 2015

confortable room”

confortable and big room, clean

We spent 3 nights at the hotel. We had a problem with our room so the owner moved us to a different room. The room was big, clean and confortable. The mattress was just great. hot shower. We could hear the waves from our room (we didn't book a sea view). The staff was helpful and smily. The beach was so closed, it was amazing. The 2 negative points were: 1) the cost of a taxi to get to Juara, RM35/pers; 2) the noise from the 'main road'in Juara. The locals travel on motorbike and the noise could be irritating. Overall, I would recommend this place -)

Reviewed June 21, 2015

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8.0
Excellent
Saijod from Malaysia
Family with young children
Standard Room
Stayed 2 nights in June 2016

Santai Bistro Review”

The chalet is very near the beach and local jetty. Main jetty is about 20 minutes away which have to cross a mountain. It is very nice place to stay and enjoy. In fact, the food in Santai Bistro Restaurant is not bad.

Reviewed June 08, 2016

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9.3
Exceptional
zackri from Singapore
Couple
Standard Triple Room (3 Adults)
Stayed 3 nights in March 2016

Extremely friendly and helpful”

Friendly and helpful staff, location was isolated and away from city, food and beach was great over there

They helped us find anything we wanted for, any water sports or great snorkeling areas, they didnt even earn a cent from telling us but they still did their best to help us. Also juara is just a short bike ride to tekek which is tioman's main city hub(if you dont mind riding up a 45 degree knoll) also, try to make friends and take down numbers of the locals like get the boatman and driver number so you can call them to enquire or to get a last minute booking. Overall great experience there.

Reviewed March 27, 2016

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8.0
Excellent
Mellfranz from Philippines
Solo traveler
Standard Room
Stayed 2 nights in May 2016

GOOD PLACE IN TIOMAN ISLAND”

The location of Tioman Island is already given to be hidden paradise where you can really relax and even decern for some prorities in life. What makes it more exciting is to experience a friendly and hospitable staff. The place offers a relaxing place to stay. They also serve delicious dishes. When I talk delicious it doesnt mean heavy for my pocket (which is happening in other resorts but not in Tioman).

Reviewed May 31, 2016

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8.4
Excellent
Hamid from Netherlands
Solo traveler
Standard Triple Room (3 Adults)
Stayed 3 nights in April 2016

Great escapade. ...”

The staffs is accommodating, friendly and helpfull. The room I've stayed have just been upgraded/ renovated. Just need to put more blinders or curtains. Do love the Kampung style ambiance that resonated by the place and people... In the late afternoon, the guys play sepak takraw at the sport corner. So refreshing to see it... Overall , do love the place , the food and staffs.. Sure will come back again...

Reviewed April 19, 2016

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5.7
Tomas from United Kingdom
Couple
Standard Room
Stayed 3 nights in April 2015

Ok for few days. Would not stay again though”

Aircon, kettle, proximity to beach.

The chalets are just ok. They would be definitely in much better condition if someone looked after them. The cleanliness and state of the chalets are not that good. There is no attention to detail - old, used soaps in the bathroom. Furthermore I am not sure which wise person decided to use 4 different tiles in the bathroom (Squid room) - it looks weird. You are even wondering whether the bed sheets were changed/ washed. They do not clean the chalet when you stay for multiple days, so you end up having more sand in the room then on the beach :)... There are lights which are either not working or just missing. Electrical wiring is exposed. There are various stains on walls, bed-sheets... We stayed in Squid chalet and we had neighbors upstairs and next to us and I must say we could only sleep when the neighbors slept as the walls and floors are made just from thin wood plank or chipboard. Make sure you wash your cups before you use them for the first time. The restaurant is dated and not very clean - you can see cats roaming though a kitchen and eating from used plates when noone is around. They tend to salt their food a lot too. I must say that only restaurant I did really enjoyed food at in Tioman was in Mutiara resort.

Reviewed April 06, 2015

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8.7
Excellent
Adam from Australia
Couple
Standard Room
Stayed 3 nights in June 2015

Great location, best beach on the island”

location, price and relaxed atmosphere

Had 3 nights stay here, friendly helpful staff, great location on the best beach on tioman, food was good, would recommend to all. The only negative would be no alcohol and the sand flies on the beach.

Reviewed June 22, 2015

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6.8
Good
Tomi from Finland
Family with young children
Standard Triple Room (3 Adults)
Stayed 1 night in February 2016

Lovely view”

Best place to stay in Juara, no question! Can't expect perfect of course and must hope you have nice silent neighbors cos the walls are thin and you enjoy relaxing. We stayd there 5 nights off season so it was perfect when there were not much tourist on the island. One night we got chinese neighbors and you can imagine the noise that comes with it. Definitely the choise if you have kids and want to stay night in Juara. We did go through all the resorts there and saw the options. Food was not very good but eatable so you can stay alive and enjoy the beach.

Reviewed February 24, 2016

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9.6
Exceptional
Muhamad from Malaysia
Family with young children
Standard Room
Stayed 2 nights in May 2016

Perfect Gateway”

Recommended for visitor who planned to stay at Kg Juara

Reviewed June 06, 2016

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8.0
Excellent
Jeanette from Malaysia
Couple
Standard Triple Room (3 Adults)
Stayed 2 nights in March 2017

Best hotel”

their service exceptionally great, and also their food, best around juara

Reviewed August 25, 2017

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7.3
Very good
Kenny from Denmark
Couple
Standard Triple Room (3 Adults)
Stayed 4 nights in March 2015

Nice beach location and friendly staff”

Staff who gave a free uograde to suite, Services and tours around Tioman

Our stay was really fine, and the staff gave a free upgrade to suite. Location wss good, directly down to the beach. Enjoyed sunrise from the balcony every morning. Staff was good at helping and giving advise for trips around the island. Cleaning could have been better, we had to ask for our room to be cleaned.

Reviewed March 23, 2015

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9.6
Exceptional
Samuel from Singapore
Couple
Standard Room
Stayed 2 nights in March 2016

Friendly stuffs, clean and cheap. ”

Great host, fantastic food, affordable and I love the room. Purely made from wood like a Malay kampong house. Air con is freezing :) , water heating is working(shiok). Great location by the main road. Highly recommend.

Reviewed March 21, 2016

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7.3
Very good
Jari from Finland
Couple
Standard Triple Room (3 Adults)
Stayed 4 nights in July 2015

Calm and nice”

Good and clean bed, close to the beach and shop, western toilet

Room was nice and clean compared to some cheaper chalets. No bugs. Wi-Fi was ok. Beach is very calm and relaxing.

Reviewed July 27, 2015

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5.0
Nur from Singapore
Couple
Superior Room
Stayed 2 nights in September 2015

Poor service from staff, far from main jetty”

Location

Location was great, beach front and very quiet. Expect this side of tioman to be very quiet and boring. Business goes slow here. Staff were not bothered to take care of its customers needs. They couldnt get a boat for us the next day:( poor experiwnce! Plus qe had to pay 60RM each foe the taxi to juara!

Reviewed September 11, 2015

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8.4
Excellent
sascha from Malaysia
Couple
Standard Room
Stayed 2 nights in September 2016

Excellent”

Friendly staff, very helpful. The hotel is right next to the beach and room was clean and nice

Reviewed September 09, 2016

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6.0
REVATHI from Malaysia
Group
Standard Triple Room (3 Adults)
Stayed 2 nights in April 2016

Amazing beach side”

Need to travel island one side to another side very difficult & costly for transport but the Hotel location is near to the beach but far away from jetty point.The food is good and helpful staff. The Room should be more clean and the water pressure in washroom is very low.

Reviewed May 03, 2016

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7.7
Very good
Lukas from Czech Republic
Couple
Standard Room
Stayed 2 nights in June 2015

Plesant attitude”

Comfort of the room, aircondition, warm shower

The attitude of staff was very nice, just the location of our challet was on the local most busy crossroad (noisy motocycles over the night), better would be the challet directly on the beach, but it is more expensive. The room was very nice, clean and comfortable with our restroom.

Reviewed July 05, 2015

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4.7
Naveen from Malaysia
Couple
Standard Room
Stayed 2 nights in March 2015

Not strategic place, far from jetty”

food, beach

the hotel is too far from jetty and other facilities. tourist have to travel about 30km to enjoy water activities like snorkeling and so on. the transportation fees also have to be pay by the tourist which is expensive. they will charge rm 35 per person for one way. if you select accommodation which is near to jetty like kampung genting, kampung paya or tekek u can avoid this unnecessary waste of money on transportation.

Reviewed March 31, 2015

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123
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