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Sapporo Kitahiroshima Classe Hotel
Sapporo Kitahiroshima Classe Hotel
Sapporo Kitahiroshima Classe Hotel
Sapporo Kitahiroshima Classe Hotel
Sapporo Kitahiroshima Classe Hotel
Sapporo Kitahiroshima Classe Hotel
Sapporo Kitahiroshima Classe Hotel

Removed from saved list

7.8

Very good

765 reviews

765 reviews

View11
Housekeeping10
Breakfast4
See map

7.4

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Susukino 17.0 km
Sapporo TV Tower 17.1 km
Tanukikoji Shopping Street 17.2 km
Clock Tower (Tokei-dai) 17.4 km
Odori Park 17.4 km
Mt. Moiwa 17.6 km
Sapporo Underground Pedestrian Space 17.7 km
Hokkaido Government Office 17.8 km
Hokkaido University 18.2 km
Shiroi Koibito Park 24.6 km
Nearby landmarks
Saito Clinic 1.9 km
Kitahiroshima Recreation Forest 2.3 km
Takeyama Kougen Onsen 2.3 km
Wattsu PA up 2.6 km
Wattsu PA down 2.8 km
JR Kita Hiroshima Station 2.9 km
Elfin Park 2.9 km
Kitahiroshima 3.0 km
Kitahiroshima Hospital 3.1 km
Shofukuji Temple 3.1 km

Sapporo Kitahiroshima Classe Hotel

316-1 Nakanosawa, Kitahiroshima-shi, Kitahiroshima, Sapporo, Japan, 061-1101 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kitahiroshima part of Sapporo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Odori Park. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Front desk [24-hour]

Excellent view

Free Wi-Fi in all rooms!

Hot tub

Sauna

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Luggage storage

Contactless check-in/out

Your dates are popular among travelersUsers are booking a place in Sapporo every 1 minutes on Agoda.com
Value for money8.0
Location rating7.4
Nearest airportOkadama Airport (OKD)
Distance to airport19.4 km

Rooms available at Sapporo Kitahiroshima Classe Hotel

Very good
Room comfort & quality

7.8

Smoking Standard twin triple Breakfast includ
...
  • Room size: 23 m²/248 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Smoking Standard twin Breakfast included
...
  • Room size: 23 m²/248 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Nonsmoking Standard single With breakfast
...
  • Room size: 18 m²/194 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Smoking Corner twin room Breakfast included
...
  • Room size: 32 m²/344 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Smoking DX Japanese and Western Modern Asian cal
...
  • Room size: 47 m²/506 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Smoking smart twin with breakfast
...
  • Room size: 18 m²/194 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Smoking Superior twin room with 37 square meters
...
  • Room size: 36 m²/388 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Nonsmoking Deluxe JapaneseWestern style room
...
  • Room size: 47 m²/506 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Smoking DX Japanese and Western Relaxing space o
...
  • Room size: 47 m²/506 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Family King Non Smoking Breakfast Included
...
  • Room size: 47 m²/506 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sapporo Kitahiroshima Classe Hotel?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sapporo Kitahiroshima Classe Hotel?

For those who wish to drive their own cars, Sapporo Kitahiroshima Classe Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Sapporo with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sapporo Kitahiroshima Classe Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Sapporo Kitahiroshima Classe Hotel. Adults can enjoy breakfast offered with an additional charge of 1980 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sapporo Kitahiroshima Classe Hotel?

Sapporo Kitahiroshima Classe Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Sapporo Kitahiroshima Classe Hotel?

Sapporo Kitahiroshima Classe Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Sapporo Kitahiroshima Classe Hotel?

The closest train, metro, or bus station to Sapporo Kitahiroshima Classe Hotel is Kitahiroshima, 2.9 km away.

What restaurants are nearby Sapporo Kitahiroshima Classe Hotel?

Sapporo Kitahiroshima Classe Hotel’s neighborhood is Kitahiroshima which includes popular restaurants such as South Elfin, Sapporo Kitahiroshima Golf Club Restaurant and BOSCO.

What are popular attractions near Sapporo Kitahiroshima Classe Hotel?

Sapporo Kitahiroshima Classe Hotel’s location in the Kitahiroshima neighborhood makes it close to famous attractions including JR Kita Hiroshima Station, Elfin Park and Shofukuji Temple.

What popular natural sightseeing spots are close to Sapporo Kitahiroshima Classe Hotel?

Sapporo Kitahiroshima Classe Hotel’s nearby natural sights include Kitahiroshima Recreation Forest, Kitahiroshimashi Shizennomori Camping Ground and Dynasty Ski Resort located in the same Kitahiroshima area.

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Explore the neighborhood

What people love about Sapporo Kitahiroshima Classe Hotel

  • 9.6

    Exceptional

    "We love the japanese family room."

    Marvin

    |

    February 25, 2020

  • 9.2

    Exceptional

    "There is only one lift with one ski field, very easy one, mostly parents send kids to have class here and for those who like to try skiing, you are totally safe..."

    Po-Hsiang

    |

    February 22, 2020

  • 10

    Exceptional

    "The restaurant was at 12 floors with really nice view over the snow mountains."

    TAKANOBU

    |

    February 11, 2020

Property ranking|Compared to 990 Sapporo properties
See all rankings
Room size
33 sqm.
Value for money score
8/10
Room comfort score
7.8/10
Cleanliness score
8.1/10
Bigger than
88
%
of Sapporo properties
Better than
84
%
of Sapporo properties
Better than
84
%
of Sapporo properties
Better than
83
%
of Sapporo properties
Overall rating:

7.9

Very good
482 reviews
Cleanliness
8.1
Facilities
8.2
Location
7.4
Read all reviews >
What travelers say they love:
Awesome view and nice hot spring.
Hsin-Mei from Taiwan
Family with young children
More about Sapporo Kitahiroshima Classe Hotel

More about Sapporo Kitahiroshima Classe Hotel

Sapporo Kitahiroshima Classe Hotel

Enjoy all that Sapporo has to offer with a stay at Sapporo Kitahiroshima Classe Hotel. With its convenient location, the hotel offers easy access to the city's must-see destinations.
All offerings provided by Sapporo Kitahiroshima Classe Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Sapporo is made even more convenient with the taxi and car hire services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service and luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Sapporo Kitahiroshima Classe Hotel.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Sapporo Kitahiroshima Classe Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator and a coffee or tea maker are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Sapporo Kitahiroshima Classe Hotel. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
A day in will be as fun as a day out with ranges of recreational activities offered at Sapporo Kitahiroshima Classe Hotel. Have fun with your fellow guests and indulge in winter's best snow activities, knowing that ski slopes can easily be accessed. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's tennis court. Family time on relaxed evenings is easy with the hotel's games room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't spend all your time inside while in Sapporo! Be sure to visit Clock Tower (Tokei-dai) located 17.4 km away, an item on every checklist of those who travel to Sapporo. Be sure to stop by Hokkaido Government Office located 17.8 km away, one of the most famous of all local landmarks.


Reasons to stay here

Find rooms here that are cheaper than 88% of all other options in the city.
Compared to other accommodations in Sapporo, facilities here are rated higher than 88% of them.
Compared to the city's accommodation options, this hotel scored higher than 85% of them for food and dining.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

View

6 mentions

Housekeeping

5 mentions

Breakfast

4 mentions

Taxi

2 mentions

Languages spoken

  • English
  • Japanese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Hot tub
  • Massage
  • Sauna
  • Skiing
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Room service
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Food and dining
Breakfast options
  • Continental
  • Buffet
Restaurants on site

1

  • Menu: Buffet

Restaurant

  • No additional information available

軽食 茜

  • No additional information available
Location
316-1 Nakanosawa, Kitahiroshima-shi, Kitahiroshima, Sapporo, Japan, 061-1101
Very good
Location

7.4

Airports

  • Okadama Airport (OKD)
    19.4 km 45 min drive
  • New Chitose Airport (CTS)
    24.9 km 32 min drive

Public transportation

  • Kitahiroshima
    3.0 km
  • Kami-Nopporo
    5.9 km

Hospital or clinic

  • Saito Clinic
    1.9 km 11 min drive

Convenience store

  • On-site

Cash withdrawal

  • ATM
    2.0 km 11 min drive
What's nearby

Popular landmarks

  • Susukino
    17.0 km
  • Sapporo TV Tower
    17.1 km
  • Tanukikoji Shopping Street
    17.2 km
  • Clock Tower (Tokei-dai)
    17.4 km
  • Odori Park
    17.4 km
  • Mt. Moiwa
    17.6 km
  • Sapporo Underground Pedestrian Space
    17.7 km
  • Hokkaido Government Office
    17.8 km
  • Hokkaido University
    18.2 km
  • Shiroi Koibito Park
    24.6 km

Nearby landmarks

  • Saito Clinic
    1.9 km
  • Kitahiroshima Recreation Forest
    2.3 km
  • Takeyama Kougen Onsen
    2.3 km
  • Wattsu PA up
    2.6 km
  • Wattsu PA down
    2.8 km
  • JR Kita Hiroshima Station
    2.9 km
  • Elfin Park
    2.9 km
  • Kitahiroshima
    3.0 km
  • Kitahiroshima Hospital
    3.1 km
  • Shofukuji Temple
    3.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The non-smoking request when booking a smoking room cannot be guaranteed and smoking room may be deodorized.
  • Children 4-5 years old will be charged JPY 2,200 for half board and JPY 1,100 for breakfast, the charges will be made upon check-in.
  • Children 6 years and over are considered as adults.
  • Please inform the property regarding number of children and age in the Special Request section upon booking.
  • From April 1, 2020, check-out time will be changed to until 10:00 AM.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until10:00

Getting around

  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)1980 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 270
  • Room voltage100
  • Year property opened1991
  • Most recent renovation2008

Parking

  • Daily parking fee0 JPY

Reviews of Sapporo Kitahiroshima Classe Hotel from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.1
Facilities8.2
Location7.4
Room comfort and quality7.8
Service8.0
Value for money8.0
High score for Sapporo
Rating
9+ Exceptional (54)
8-9 Excellent (55)
7-8 Very Good (58)
6-7 Good (18)
<6 Below Expectation (40)
Time of the year
Mar - May (28)
Jun - Aug (66)
Sep - Nov (46)
Dec - Feb (85)
All guests (482)
All room types
All languages

Show reviews that mention 

Showing 225 verified guest comments
12345
9.6
Exceptional
Marvin from Indonesia
Family with young children
Japanese Style Room for 4 People - Smoking
Stayed 3 nights in February 2020

Amazing winter stay”

We love the japanese family room. Spacious, has 2 separate toilets, has great view to the ski clourse and the hills. Ski course is for beginner, only one course, but it’s perfect for ski newbies, ski rental and ski lift pass are cheap. Very friendly hotel staffs and ski rental staffs even if they dont speak english well. We stayed 3 nights and will comeback again for more nights. The only one thing that lose 1 star is the location, though it’s not so far fron the station, and they provide free shuttle service, the hotel is in the woods, so forget about walking to nearest restaurants. But the Hotel lobby restaurant is cheap enough and surprisingly good, even with limited choice. The buffet restaurant is too expensive for daily meal, and they don’t offer ala carte. You can take taxi to go to mitsui outlet, and cost around 2000 yen one way.the other ski resort for more advanced skiing is Dynasty, and cost about 3000 yen one wat by taxi. But, overall, it’s worth my money to stay here. For those who wants to learn ski, this is absolutely a great place to learn. The onsen has an outdoor pool viewing snow covered trees and it was truly magical when it snows while you dip yourself in the hot water. Will comeback again for sure.

Reviewed February 26, 2020

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10.0
Exceptional
TAKANOBU from Thailand
Group
Economy Twin - Smoking
Stayed 3 nights in February 2020

Amazing view and environment ”

The room was small but the view from the room was amazing. I enjoyed onsen a lot. The restaurant was at 12 floors with really nice view over the snow mountains. Breakfast was so-so to be honest. I also enjoyed skiing. The price for lifting was not expensive compare to other places and place was great for beginners. I'd come back!

Reviewed February 11, 2020

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10.0
Exceptional
kwan from Hong Kong SAR, China
Family with young children
Corner Twin - Smoking
Stayed 2 nights in December 2018

Nice Cottage, excellent service”

It would be probably the best stay I had ever in Hokkaido , the staffs are professional and helpful, the cottages offered the unique experience like no other hotels in Hokkaido, though the Japanese restaurants are closed and the French one was pricey, I would recommend this Hotel to those who want to live in serenity.

Reviewed January 02, 2019

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10.0
Exceptional
Singa from Philippines
Group
Stayed 1 night in February 2019

Best Winter Experience Ever”

my only dilemma was that, the receptionist did not know English. Imagine we were doing sign languages and using my Google Translate on my phone to communicate.

Reviewed February 17, 2019

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9.6
Exceptional
TOH from Singapore
Couple
Stayed 1 night in June 2019

Good scenery, value for money.”

Good view, clean and surround area is a golf club. Good relax place. Need a car if stay here. Overall good except the 2 pillows are soft need to have extra pillows which some hotels provide 2 pillows for 1 guest.

Reviewed June 20, 2019

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9.6
Exceptional
eunkee from South Korea
Couple
Stayed 1 night in January 2019

Fantastic stay for family”

Fantastic landscape and good quality of food, feeling comfortable for stay and amazing hot spring outdoor. I would give them top score for this stay. As well very cheap.

Reviewed January 28, 2019

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9.2
Exceptional
Po-Hsiang from Australia
Couple
Stayed 3 nights in February 2020

Great trip with ski and onsen”

If u like skiing but not very good at it, this resort is perfectly for u. There is only one lift with one ski field, very easy one, mostly parents send kids to have class here and for those who like to try skiing, you are totally safe here. They also have onsen, hot spring with semi outdoor, when snowing, feel that ice falling down on your body but warm and comfortable with the bath. Not to mention this resort price is very reasonable, not like those resort in Niseko, very pricy

Reviewed February 23, 2020

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9.2
Exceptional
Abdul from Singapore
Couple
Deluxe King Non-Smoking
Stayed 4 nights in January 2020

Satisfied holiday ”

Happy with service, staff speak English well. Room is big and clean. Housekeeping take care of our room even though we dont request for make up room. Food less choice, but is ok.

Reviewed January 18, 2020

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Thank you for staying this time. Did you have any problems at the time of this stay? Please let me know if you notice anything. In addition, we will try to improve the service of all staff so that you can come. We look forward to your continued patronage of the hotel. Sincerely yours, Sapporo Kitahiroshima Classe Hotel

Responded March 06, 2020
Sapporo Kitahiroshima Classe Hotel
9.2
Exceptional
Alii from Japan
Couple
Stayed 3 nights in January 2019

Relaxing and isolated”

I loved the fact that the hotel is isolated and surrounded by snow throughout our stay. The complimentary shuttle to the nearest station helped to ensure we didn’t feel trapped. It was a great place to stay! Looking forward to booking here again.

Reviewed January 08, 2019

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8.8
Excellent
Vivi from Indonesia
Family with young children
Stayed 2 nights in December 2019

Love my Corner Twin Room !”

I love my corner twin room as it gave us a wider view of the snow field and of course bigger space. Breakfast range was good and yummy. Ski place was PERFECT for a beginner and young kids, we do not have to go to expensive resorts for a beginner ski. Price for ski was very reasonable too. They had a very good onsen water, I guess it was so original that the colour of the water was red-dish. Many friends asked where I stayed when they look at our photos. A great stay we had here and would definitely recommend families looking for a beginner ski place.

Reviewed January 07, 2020

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Thank you for staying this time. Did you have any problems at the time of this stay? Please let me know if you notice anything. In addition, we will try to improve the service of all staff so that you can come. We look forward to your continued patronage of the hotel. Sincerely yours, Sapporo Kitahiroshima Classe Hotel

Responded March 06, 2020
Sapporo Kitahiroshima Classe Hotel
8.4
Excellent
Nur from Malaysia
Couple
Stayed 2 nights in March 2019

Nice view from the room”

We stayed at this hotel for 2 nights during winter, early March 2019. We decided to book this hotel for its ski fields and snow activities. Unfortunately, we have been informed during our check in the ski field has been closed (end of season). Thus, we decided to travel to another ski resort to experience ski and other snow activity. But overall we are very satisfy with the room's view, facing pure white snow field. The sunset was amazing and breathtaking. The staff gave a voucher of 500 Yen to spend at their convenient shop or at the restaurant.

Reviewed March 12, 2019

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8.8
Excellent
YIN from Malaysia
Family with young children
Deluxe King Non-Smoking
Stayed 1 night in August 2019

nice hotel situated in a nice isolated area”

we stayed in a nice quadruple japanese style room. very good view and spacious.

Reviewed August 23, 2019

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8.4
Excellent
Hoi from Hong Kong SAR, China
Solo traveler
Standard Single Room - Non-Smoking
Stayed 1 night in February 2019

Excellent”

Frequent shuttle bus service. Nice staffs Clean rooms. Wonderful onsen which opened until 1am. Large food variety for both dinner and breakfast, but the quality was only mediocre by Japanese standard.

Reviewed February 21, 2019

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8.8
Excellent
Hsin-Mei from Taiwan
Family with young children
Deluxe Room with Tatami area - Smoking
Stayed 3 nights in January 2019

Excellent”

Awesome view and nice hot spring.

Reviewed January 27, 2019

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8.0
Excellent
Poh from Singapore
Family with young children
Standard Twin Non-Smoking
Stayed 1 night in October 2019

Very good”

Room with nice view of the golf course but not much room to open up luggage. Pleasant stay though, with onsen.

Reviewed October 24, 2019

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Thank you for staying this time. Did you have any problems at the time of this stay? Please let me know if you notice anything. In addition, we will try to improve the service of all staff so that you can come. We look forward to your continued patronage of the hotel. Sincerely yours, Sapporo Kitahiroshima Classe Hotel

Responded March 06, 2020
Sapporo Kitahiroshima Classe Hotel
7.6
Very good
HiuLung from Hong Kong SAR, China
Group
Economy Twin Non-Smoking
Stayed 1 night in September 2019

Nice onsen.”

Nice breakfast in nice sky lounge in top floor.

Reviewed September 21, 2019

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6.0
Debbie from Singapore
Family with teens
Deluxe Japanese Western Style Room for 5 People - Smoking
Stayed 2 nights in December 2019

Above average”

The view from the room was great. However, we were not told that we had to set up our on tatami bed until I called Reception. The girl who answered my call quickly came to help me set them up. We were also disappointed that there was no snow activities as the Snow Park was closed and there were no signs informing us of it. The ladies' onsen area was also very noisy (around 8 - 9 pm) as I believe it was open to the public. So there were lots of children and babies. On our last day, we had to check out by 6.15 am as we had an early flight, We could not even get a packed breakfast with hot coffee/tea. The front desk manager can only provide us with 2 buns and a drink each from the convenience stall the night before. Perhaps, it was a timing issue that we faced. It is probably better if we had gone there in late December

Reviewed December 27, 2019

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Thank you for using our hotel. I am sorry that we did not meet the expectations of our customers, despite having come. We take your feedback seriously and work to improve the service of all staff to satisfy our customers. We look forward to your continued patronage of the hotel.                                                   Sincerely yours, Sapporo Kitahiroshima Classe Hotel

Responded March 06, 2020
Sapporo Kitahiroshima Classe Hotel
6.0
Tong from Cambodia
Couple
Standard Twin Non-Smoking
Stayed 2 nights in February 2019

Overall I give it 7/10”

If you planning to go on winter season I would recommend this hotel. for a family trip with small kids. They can enjoy skiing etc together you can enjoy the osen(spa) Outdoor and indoor. The location of this hotel is isolated on the mountain. so there’s no any other shops near by. To get to the hotel from the train station, you can take the shuttle bus it’s FREE. But pls go to the information center as for the Schedule. There’s also lots of taxi. But try not to take it it’s going to be costly. For other season I feel like there’s nothing much to do beside osen. Hope this helps cheers.

Reviewed February 07, 2019

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5.2
AYUMI from Japan
Group
Standard Twin Non-Smoking
Stayed 1 night in August 2019

Emily ”

We checked in very late and left early morning. We felt expensive even tough we stayed there a short period of time.

Reviewed September 04, 2019

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6.8
Good
Shuk from Hong Kong SAR, China
Family with teens
Standard Twin Non-Smoking
Stayed 1 night in August 2017

Fantastic view but simple room facilities ”

Fantastic view and close to Mitsui Outlet Park Sapporo Kitahiroshima. Location not near Sapporo City Center. Room facilities are fair and simple only. Hot spring is quite good.

Reviewed August 06, 2017

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