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SARASA HOTEL SHIN-OSAKA
SARASA HOTEL SHIN-OSAKA
SARASA HOTEL SHIN-OSAKA
SARASA HOTEL SHIN-OSAKA
SARASA HOTEL SHIN-OSAKA
SARASA HOTEL SHIN-OSAKA
SARASA HOTEL SHIN-OSAKA

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8.6

Excellent

6,141 reviews

6,141 reviews

Housekeeping125
Breakfast35
24-hour front desk6
See map

8.3

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
Available
Walkable places
Sainoki Shrine

310 m

Arde Shinosaka

490 m

Nishinakajima Minamigata Subway Station

430 m

Shin Osaka Train Station

470 m

Popular landmarks
Kuchu Teien Observatory

2.8 km

Osaka Castle Park

5.5 km

Osaka Castle

5.5 km

Minami (Namba)

5.6 km

Shinsaibashi-Suji Shopping Street

6.6 km

Closest landmarks
Eki Marche Shin Osaka

490 m

Dorin - Tokaido Shinkansen 20th Anniversary Commemoration

490 m

Ajinokoji

500 m

Bar 19

500 m

Shin Osaka Hankyu Building

520 m

SARASA HOTEL SHIN-OSAKA

7-1-17, Nishinakajima, Yodogawa-ku, Shin Osaka, Osaka, Japan, 5320011 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Shin Osaka part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

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Highlights

430 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Complimentary WIFi in all rooms

Currency conversion service

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Luggage storage

Smoking area

Laundry service

Restaurants

Safety deposit boxes

This property is in high demand!

5 travelers have booked today.

Value for money8.7
Location rating8.3
Nearest airportOsaka International Airport (ITM)
Distance to airport8.3 km

Rooms available at SARASA HOTEL SHIN-OSAKA

Deluxe Triple Room - Non-Smoking
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 sofa bed and 3 single bed...
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Triple Room - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 sofa bed and 2 single bed...
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Double Room - Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 queen bed
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Twin Room - Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 single beds
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Japanese Style Room - Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • City view
  • 6 futons
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Twin Room with Tatami Area - Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • Shower and bathtub
  • 2 double beds and 4 futons
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Run of House Room - Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Single Room - Non-Smoking
...
  • Room size: 11 m²/118 ft²
  • Shower and bathtub
  • 1 single bed
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Day Use - Run of House - Non-Smoking 14 Hours Between 7:00 and 21:00 (14 hour use only)
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
Room Selected at Check-In for Remort Work
...
  • Room size: 14 m²/151 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices

Frequently asked questions

Does SARASA HOTEL SHIN-OSAKA have a hot tub?

SARASA HOTEL SHIN-OSAKA does not have a hot tub.

What time is check-in and check-out at SARASA HOTEL SHIN-OSAKA?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to SARASA HOTEL SHIN-OSAKA?

For those who wish to drive their own cars, SARASA HOTEL SHIN-OSAKA has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 2000 JPY per day. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange taxi service.

Is breakfast offered at SARASA HOTEL SHIN-OSAKA?

Adults can enjoy breakfast offered with an additional charge of 1000 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at SARASA HOTEL SHIN-OSAKA?

SARASA HOTEL SHIN-OSAKA features an on-site restaurant for your dining convenience.

What is the smoking policy at SARASA HOTEL SHIN-OSAKA?

SARASA HOTEL SHIN-OSAKA does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to SARASA HOTEL SHIN-OSAKA?

The closest train, metro, or bus station to SARASA HOTEL SHIN-OSAKA is Nishinakajima Minamigata Subway Station, 420 m away.

What restaurants are nearby SARASA HOTEL SHIN-OSAKA?

SARASA HOTEL SHIN-OSAKA’s neighborhood is Shin Osaka which includes popular restaurants such as Robatayaki Inaka, Shien and Little Asia.

What popular shopping places are close to SARASA HOTEL SHIN-OSAKA?

Shopping options in SARASA HOTEL SHIN-OSAKA’s Shin Osaka neighborhood include Arde Shinosaka, Eki Marche Shin Osaka and Shin Osaka Hankyu Building.

What are popular attractions near SARASA HOTEL SHIN-OSAKA?

SARASA HOTEL SHIN-OSAKA’s location in the Shin Osaka neighborhood makes it close to famous attractions including Sainoki Shrine, Dorin - Tokaido Shinkansen 20th Anniversary Commemoration and Ajinokoji.

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Explore the neighborhood

What people love about SARASA HOTEL SHIN-OSAKA

  • 10

    Exceptional
    Location

    "Best hotel near shin-osaka station."

    Jirath

    |

    December 15, 2021

  • 8.4

    Excellent

    "Best hotel"

    Dipendra

    |

    November 13, 2021

  • 10

    Exceptional

    "One the best budget hotel in Shin osaka near the station."

    Jennifer

    |

    October 20, 2021

Property ranking|Compared to 3,133 Osaka properties
See all rankings
Cheapest price score
Cleanliness score
8.9/10
Value for money score
8.7/10
Service score
8.8/10
Better than
96
%
of Osaka properties
Better than
93
%
of Osaka properties
Better than
92
%
of Osaka properties
Better than
92
%
of Osaka properties
Overall rating:

8.6

Excellent
6,141 reviews
Cleanliness
8.9
Facilities
8.3
Location
8.3
Read all reviews >
What travelers say they love:
Room was clean and space was enough for 4 of us.
Yuichi from Japan
Family with young children
More about SARASA HOTEL SHIN-OSAKA

More about SARASA HOTEL SHIN-OSAKA

SARASA HOTEL SHIN-OSAKA

Never miss a single attraction in Osaka when staying at SARASA HOTEL SHIN-OSAKA. Getting around in Osaka is easy when staying at this hotel, strategically placed right in the heart of the city.
At SARASA HOTEL SHIN-OSAKA, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by SARASA HOTEL SHIN-OSAKA makes it easy to plan your day trips, sightseeing, and more around Osaka. Guests can enjoy convenient available parking right at the hotel.
Front desk services including luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at SARASA HOTEL SHIN-OSAKA thanks to the hotel's laundromat and laundry service keeping your clothes clean. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at SARASA HOTEL SHIN-OSAKA are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator at your disposal.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. For the ultimate convenience, you can even have groceries delivered to your room at SARASA HOTEL SHIN-OSAKA, with their exclusive service.
Apart from amenities and services, SARASA HOTEL SHIN-OSAKA goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, located right at the hotel.


Around the property

Experience all the sights and local attractions of Osaka with SARASA HOTEL SHIN-OSAKA as your base. Experience local culture through architecture at Osaka Castle located 5.5 km away.


Reasons to stay here

Find some of the city's best deals here with rooms 97% cheaper than other options.
Get more than you bargain for here, which scores value for money higher than 92% of the city's accommodation.
Past guests love the cleanliness here, ranking it higher than 93% of the city's accommodation.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

71 mentions

Breakfast

41 mentions

Internet

7 mentions

Food & Dining

2 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Grocery delivery
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Currency conversion service
  • Disabled facilities
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Taxi service
Food and dining
Restaurants on site

Restaurant

  • Cuisine: European, Japanese
  • Menu: A-la-carte
Location
7-1-17, Nishinakajima, Yodogawa-ku, Shin Osaka, Osaka, Japan, 5320011
Excellent
Location

8.3

Airports

  • Osaka International Airport (ITM)
    8.3 km 20 min drive
  • Kobe Airport (UKB)
    26.7 km

Public transportation

  • Nishinakajima Minamigata Subway Station
    430 m
  • Shin Osaka Train Station
    470 m

Hospital or clinic

  • Kita-Osaka Hospital
    770 m

Shopping

  • Shinsekai Ichiba
    8.7 km

Convenience store

  • Lawson
    780 m

Cash withdrawal

  • ATM
    300 m
What's nearby

Popular landmarks

  • Kuchu Teien Observatory
    2.8 km
  • Osaka Castle Park
    5.5 km
  • Osaka Castle
    5.5 km
  • Minami (Namba)
    5.6 km
  • Shinsaibashi-Suji Shopping Street
    6.6 km
  • Dotonbori
    6.8 km
  • Kuromon Market
    7.3 km
  • Tsutenkaku
    8.7 km
  • Universal Studios Japan
    9.3 km
  • Osaka Aquarium Kaiyukan
    10.5 km

Nearby landmarks

  • Sainoki Shrine
    310 m
  • Nishinakajima Minamigata Subway Station
    430 m
  • Shin Osaka Train Station
    470 m
  • Arde Shinosaka
    490 m
  • Eki Marche Shin Osaka
    490 m
  • Dorin - Tokaido Shinkansen 20th Anniversary Commemoration
    490 m
  • Ajinokoji
    500 m
  • Bar 19
    500 m
  • Shin Osaka Hankyu Building
    520 m
  • Minamikata Train Station
    540 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:59
  • Check-out until10:00

Extras

  • Breakfast charge (unless included in room price)1000 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of rooms 253
  • Room voltage100
  • Year property opened2018

Parking

  • Daily parking fee2000 JPY
Property announcements

Guests with children are required to provide children's age in the “Special Request” section upon booking. Additional charges will be applied if failure to do so.

Reviews of SARASA HOTEL SHIN-OSAKA from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.3
Location8.3
Service8.8
Value for money8.7
High score for Osaka
Rating
9+ Exceptional (654)
8-9 Excellent (228)
7-8 Very Good (202)
6-7 Good (59)
<6 Below Expectation (74)
Time of the year
Mar - May (282)
Jun - Aug (132)
Sep - Nov (412)
Dec - Feb (391)
All guests (3,234)
All room types
All languages

Show reviews that mention 

Showing 1,217 verified guest comments
12345
10.0
Exceptional
Debra from United States
Solo traveler
Run of House Room - Non-Smoking
Stayed 9 nights in April 2019

Excellent Hotel!”

The Sarasa Hotel Shin-Osaka is a great option for travelers. The location is excellent - quick walk to the train station and close to two convenient stores. It was very quiet, modern and clean. The staff were always very helpful and kind. I stayed 9 nights and would pick the Sarasa Hotel Shin-Osaka again. I used Osaka as a base while I also explored Kyoto, Nara and Kobe, so it was easy to get to all three locations via the trains at Shin-Osaka station. I also enjoyed seeing the sites in Osaka. I was very pleased with the hotel and enjoyed my lengthy stay.

Reviewed April 26, 2019

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Thank you for staying at SARASAHOTEL Shin Osaka. looking forward to seeing you coming again. SARASA HOTEL Shin Osaka Kawabata

Responded April 29, 2019
SARASA HOTEL SHIN-OSAKA
9.2
Exceptional
Hizkia from Australia
Couple
Double Room - Non-Smoking
Stayed 5 nights in May 2019

Great convenience and free mobile lending service!”

The hotel itself is more spacious than other 3 star hotels in Japan and location is perfect! It's 5 mins. walk to the Midotsuji subway station and Shin-Osaka JR Station, which means you can go to anywhere you want to go. Shin-Osaka is also where the Shinkansen stop is and there's airport bus transfer from Shin-Osaka to Itami airport, so the hotel is perfectly located for anyone, especially with heavy/many luggages. 7-Eleven and Nakau (Japanese fastfood restaurant) is just a minute away from the hotel also and Shin-Osaka has restaurants, so food's not a problem. The plus point for this hotel than any other hotels I've stayed in Japan is it provides a free android mobile in your room, which you can bring out and used for Google map and browsing the internet. The data on the mobile will clear out on the day of your check out. And it has discount vouchers which you can use for some tourist locations in Osaka. Overall great experience staying in this hotel!

Reviewed May 20, 2019

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Dear Sir, Thank you for staying at SARASA HOTEL Shinosaka and thank you for your kind comments on our staff service as well as facilities. We are delighted to know that you had a pleasurable time staying with us. We will continue to make an effort to provide the best service for our guests. We are looking forward to welcoming you on your next stay with us. Sincerely, Sakamoto

Responded May 21, 2019
SARASA HOTEL SHIN-OSAKA
10.0
Exceptional
Vilma from Philippines
Group
Double Room - Non-Smoking
Stayed 4 nights in November 2019

Exceptional”

This is our second time staying with the hotel. The first was with my husband only. This time it was with my brother and sister-in-law. Pros: The location is near Shin-Osaka Station an access point to ride shinkansen to Hiroshima and Kobe. Easy to go to Kyoto. Dotonburi is easily accessible via Midosuji line which is also near the hotel. Shin-Osaka Station has plenty of stores and restaurants. We like it very much that we were able to leave our luggage for free with the hotel when we went to Sapporo and went back after 3 days (for a fee if you are not staying in their hotel when you come back from a short trip in Japan). Our luggage was already in our room when we came back for an overnight stay. Breakfast value for money. Cons: None I will definitely recommend Sarasa Hotel to my families and friends.

Reviewed December 03, 2019

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Thank you for staying at SARASA HOTEL and thank you for your kind comments on our service. We will continue to strive to provide the best service for our guests following the guest's opinion. Thank you again for your valuable reviews on us we are looking forward to welcoming you on your next stay with us. Sincerely, Reception Kieu

Responded December 08, 2019
SARASA HOTEL SHIN-OSAKA
9.2
Exceptional
Brian
Family with teens
Deluxe Triple Room - Non-Smoking
Stayed 4 nights in March 2019

Great Location near Shin-Osaka Station”

Sarasa is close to Shin-Osaka station with convenience stores and restaurants close. The hotel has 2 coin (400 yen) washer-dryer units. The breakfast is an extra 1000 yen and has local and European offerings. Early in the morning it is crowded.. Checkout is 1000. The photo of the Deluxe Triple makes the room look spacious for 4 people but it is not as it involves one person sleeping on the open sofa which I do not recommend because the mattress is hard. The bathroom is good. There is a mobile phone for use. Bring an adapter if you have a grounded (US) plug as the outlets are standard 2 prong. The TV is all in Japanese. The hotel staff were excellent and helpful. To exit the station go to the central/west exit area (Metro) and take 2 escalators down to the food level and exit right(to the street). Follow the crowd right. You will go under the street to the station. Keep right at the 7-11 then left at the Family Mart. After the 7-11 go right. Sarasa is 100 meters on your left.

Reviewed April 03, 2019

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Thank you for using SARASA HOTEL Shin-Osaka. We will do our best to keep our customers comfortable. Thank you for your valuable feedback. We will also improve the picture of Deluxe Triple. When I come to Osaka, I look forward to seeing you at the Sarasa Hotel Shin Osaka. Salasa Hotel Shin Osaka Nishikawa

Responded April 04, 2019
SARASA HOTEL SHIN-OSAKA
9.2
Exceptional
Jerry from Singapore
Family with young children
Triple Room - Non-Smoking
Stayed 2 nights in June 2019

Pretty New Hotel and good Location To Shin-Osaka Station”

Pros 1. Decent value for money 2. Good size for a triple room (has space for even a Sofa in the middle) 3. Very good location, only a few hundred meters to Shin-Osaka Station and also subway station - good if you have loads of luggage with you. But note there are other slightly nearer hotels to the station even. But you need to know how to exit to make best use of the shortest distance from station to hotel and vice-versa. in my opinion, get out by the JR central exit of the Shin-Osaka station. 4, Hotel is new and everything looks great 5. Free smartphone (if you are into that sort of thing) 6. Decent breakfast (although the spread could have been better)...but note that Osaka station has loads of options for food if you don't have breakfast included. 7. Decent size bathroom/tub (for my triple room, which comes with separate WC) Cons None really (for the price I paid)

Reviewed July 01, 2019

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Thank you very much for staying at SARASA HOTEL Shin-Osaka. Also, I would like to thank you again for your feedback during the busy period. All the staff felt happy that they were satisfied with our hotel. We will devise our ingenuity and operate it to satisfy even more customers. We look forward to seeing you again. SARASA HOTEL Shin Osaka Kawabata

Responded July 02, 2019
SARASA HOTEL SHIN-OSAKA
9.2
Exceptional
Heng from Singapore
Solo traveler
Run of House Room - Non-Smoking
Stayed 1 night in May 2019

Exceptional”

The hotel is situated near Shin-Osaka station. It is about 5-8mins away from Shin-Osaka station. There ain’t much to do around the hotel, except, perhaps, seven eleven and family mart. Shin-Osaka is pretty much a dead town at night. It would be good if the hotel have some entertainment room or fitness centre to cater for its customer. Notwithstanding the above, the staff are friendly, who tries to explain to me how to proceed with my itinerary, albeit, the staff, unable to communicate much English. Also, and the room are clean, just, don’t expect the room to be big. The hotel is value for money, and for anyone looking for a stop over before heading out of Osaka via Shin Osaka.

Reviewed May 23, 2019

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Thank you for staying at SARASA HOTEL shinosaka and thank you for your kind comments on our location. We are sorry that is not enough which caused you an inconvenient. We will provide sufficient arrangements and continue to strive to provide the best service for our guests following the guest's opinion. Thank you again for your valuable reviews on us and we are looking forward to welcoming you on your next stay with us. SARASA HOTEL Shinosaka Front Clerk:SAKAKI

Responded May 24, 2019
SARASA HOTEL SHIN-OSAKA
9.6
Exceptional
Yee from Singapore
Group
Triple Room - Non-Smoking
Stayed 2 nights in June 2019

Good location with great amenities, very polite staff”

From Shin-Osaka Station, go right down to level 1 and turn right. There will be a few restaurants on the right and the main road is on the left. Walk right to the end and you will see a small tunnel with many bicycles parked near the entrance of the tunnel. Go through the tunnel. Once outside the tunnel, you will see a 7-eleven and Via Inn hotel on the opposite side of the road. Cross the road to the 7-eleven and continue walking straight and you will see a zebra crossing on the right. Cross the zebra crossing and continue walking straight, pass by Midosuji line (exit 7) on the right. Continue walking and you will see another zebra crossing and a Family Mart on the opposite side of the road. Cross the zebra crossing and turn left, pass the Family Mart and continue walking straight till you reach a small road with another 7-eleven. Continue walking straight and pass the 7-eleven till you reach another small road. Turn right into the small road and Sarasa Hotel will be on the left.

Reviewed July 07, 2019

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Thank you for staying at the Sarasa Hotel Shin-Osaka. looking forward to seeing you coming again. Salasa Hotel Shin Osaka Kawabata

Responded July 08, 2019
SARASA HOTEL SHIN-OSAKA
10.0
Exceptional
Ma. from Philippines
Group
Double Room - Non-Smoking
Stayed 4 nights in April 2019

Good place to stay”

The staff in the hotel were very kind and accomodating. They are also very helpful to foreign visitors and will give out good recommendations (for food and travel). This hotel is near the Metro Osaka Shin-Osaka train line (almost 2 to 3 mins walking) . If travelling from JR Shin-Osaka you need to take the central exit down towards the hotel and it will take a good 5 to 10 minute walk. Overall, it's a good place to stay. The room was very clean and they provide clean towels and toiletries. Will stay here again if we go back to Osaka.

Reviewed April 22, 2019

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Thank you very much for using SARASA HOTEL Shin-Osaka. Thank you again for your warm and valuable words for us. We would like to know how our customers were able to spend their time comfortably and we are all very happy. We will use the feedback we receive as a reference, and we will do our best to keep our customers comfortable. We look forward to seeing you at SARASA HOTEL Shin Osaka when you come to Osaka. SARASA HOTEL Shin-Osaka Reception Maeda

Responded April 22, 2019
SARASA HOTEL SHIN-OSAKA
9.2
Exceptional
Nimas from Indonesia
Family with young children
Twin Room - Non-Smoking
Stayed 1 night in March 2020

Hotel near shin osaka”

Its our first time to Japan and our last day at japan that we decide to stay at Sarasa Shin Osaka Hotel. First time we got lost for direction but after all we know that its very near to Shin Osaka Station. Like other hotels in Japan,its small room for 2 adults and 3 toddlers. Nice bed and amenities,small bathroom with bathub and its so great. We also can

Reviewed August 22, 2020

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Thank you for using SARASA HOTEL Shin-Osaka. We would also like to thank you again for your warm and valuable words to us. We are very pleased to hear that our customers have been satisfied. We have a large number of guests from overseas, including groups. We will refer to your opinions so that we can continue to make our customers feel comfortable. I will do my best. When you come to Osaka, we look forward to welcoming you to SARASA HOTEL Shin-Osaka. Front Koshida

Responded September 28, 2020
SARASA HOTEL SHIN-OSAKA
8.8
Excellent
les from Australia
Couple
Double Room - Non-Smoking
Stayed 4 nights in May 2019

Good value for money. ”

I will preface my review by letting you know that I made my booking 3 months ahead of time. The hotel is fairly close to Shin-Osaka Station, which we were accessing to travel daily to other cities eg. Kobe and Kyoto. We had visited Osaka previously and didn't need to visit again. When you arrive, to help you get your bearings, when you exit from the east gate and are outside the station, if you look to your right you will see the tallest building in the area (Sky Tower) the hotel is just behind it in a straight line as you look at the tower.The staff at the hotel were lovely although, as we have found on out travels in Japan, English is very difficult for the Reception staff. Even when the hotel advertises that their staff speak English. Breakfast was acceptable with quite a variety to choose from, although the hot dishes weren't. On the downside the rooms are small the bathroom is cramped and there is no black tea or coffee provided in your room, only powdered green tea.

Reviewed May 31, 2019

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Thank you very much for your reservation at SARASA HOTEL Shin Osaka this time. We are so sorry about the breakfast and the drinks. Thank you for your suggestions on how to make our service more perfect. We will do our best to accommodate your request as much as possible. Hope to see you again!Thank you!

Responded June 01, 2019
SARASA HOTEL SHIN-OSAKA
10.0
Exceptional
Doua from United States
Solo traveler
Twin Room - Non-Smoking
Stayed 2 nights in November 2018

Great Location”

The location was perfect for my travels. I purposely stayed by Shin-Osaka station for easy access to JR lines to get me to Kyoto. The hotel is a quick 3-4 minute walk to Osaka Station - Midosuji Line. This line took you directly to the main attractions in Osaka: Namba/Shinsaibashi/Dontonbori within 10-15 minutes. Around the corner from this line is the main Shin-Osaka station where the JR lines and Shinkansen's run [Kyoto/KIX]. The room itself was very comfortable and great for solo traveling, no complaints. Keep up the great work!

Reviewed November 19, 2018

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This time, thank you very much for having you stay with us from a number of hotels. We will continue to devote ourselves everyday so that we can be satisfied with our customers, so please keep in mind SARASAHOTEL Shin-Osaka in the future. We look forward to seeing you again from our staff. SARASAHOTEL Shin Osaka Kawabata

Responded November 19, 2018
SARASA HOTEL SHIN-OSAKA
9.2
Exceptional
Obed from Indonesia
Family with young children
Triple Room - Non-Smoking
Stayed 1 night in May 2019

Best location, value for money”

Pros: - Located at walking distance from Shin Osaka station (Metro exit). - Relatively new interior. -Clean and spacious. -Located at walking distance from Shin Osaka station (Metro exit). - Friendly and helpful staffs. Cons (actually related to the access from Shin Osaka - not for the hotel) Unfortunately no elevator from the train platform (3 floors), so it will be quite difficult to bring big luggage or baby stroller. But overall, I'm highly recommend this hotel!

Reviewed May 25, 2019

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Thank you for staying at SARASA HOTEL shinosaka and thank you for your kind comments on our staff service as well as facilities. We are delighted to know that you had a pleasurable time staying with us. We will continue to make an effort to provide the best service for our guests. We are looking forward to welcoming you on your next stay with us. SARASA HOTEL Shinosaka Front Clerk:SAKAKI

Responded May 25, 2019
SARASA HOTEL SHIN-OSAKA
9.2
Exceptional
Ernest
Couple
Double Room - Non-Smoking
Stayed 1 night in September 2019

Convenient, Near Osaka Shin Station, Shinkansen, Price is Good”

We were looking for an urgent hotel to stay just overnight, due to the typhoon. And we found a good price deal from Agoda for this hotel. The hotel is very near to Shin-Osaka station for our Shinkansen bullet train ride. The subway is there too. Walking distance. Convenience store is just nearby too. Very friendly and responsive receptionist staff . Room is rather small, but it's good for just the both of us. Very clean. Reasonable. I will book here again if i come to osaka. Good price .

Reviewed November 11, 2019

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Thank you very much for using SARASA HOTEL Shin-Osaka. I would also like to thank you for your warm and valuable words. We look forward to hearing from you about how you enjoyed your stay. We will continue to make further efforts to ensure that our customers can have a comfortable stay. We look forward to welcoming you to SARASA HOTEL Shin-Osaka when you come to Osaka.

Responded November 18, 2019
SARASA HOTEL SHIN-OSAKA
10.0
Exceptional
Gina from Indonesia
Group
Run of House Room - Non-Smoking
Stayed 2 nights in October 2018

great location..new and clean..average size..great price”

everything is great.location 550m/7min from jr shin osaka station central exit (road is available if you bring large luggage through up and downs but still okay) and 280m/3min from shin osaka st metro exit 7. near lawson and 7-11.just follow google maps. we took economy twin..the room is average small but still able to open 2 large luggage together.cleanliness is great. tha bathroom is small but clean and we loved toiletries (just know pola and we loved it!) you dont need ur own toiletries because they give you complete toiletries...hairdryer..sleeprobe..large and small towel. we even get smartphone each room provided with gps, data and for international call (but we dont use it..afraid gonna lose it in our way out) 😂

Reviewed October 14, 2018

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Thank you very much for using SARASA HOTEL Shin Osaka this time. We are pleased that all of our employees will be pleased to see how comfortable the evening was. When coming to Osaka again, I am waiting from the bottom of my heart that you can come to SARASA HOTEL Shin Osaka. SARASAHOTEL Shin Osaka Kawabata

Responded October 15, 2018
SARASA HOTEL SHIN-OSAKA
8.8
Excellent
Usawadee from Thailand
Solo traveler
Run of House Room - Non-Smoking
Stayed 6 nights in October 2018

Happy to the max!”

Good Points : I spent 6 nights here with single room and very happy! Room was big enough for solo traveler and amentities were enough for usage. Bed, pillows, blanket were comfy and clean, well sleep and hardly to wake up. Air condition is cool enough though. Bathtub is wide, hot water was easy to adjust and lie down in hot water was something nice from all day long walking. Staffs were assertive and willing to help, the entire hotel is clean and bright as it's newly open. The very important thing is the hotel located extreamly close to Shin-Osaka Station both for local subway line and JR line, easy to access within 5 mins of walk base on my short legs LOL. I would DEFINITELY get back here if I have a chance to come back to Osaka. Also, There are Family Marts, 7-Eleven, and Lawson nearby. Weak Points : No wardrobe and only 4 hangers were available, a bit free space in room, if you wish to hang your cloths, it may not easy.

Reviewed October 31, 2018

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Thank you for staying at SARASAHOTEL Shin Osaka this time. Also, I would like to thank you again for having posted during my busy schedule. SARASAHOTEL Shin-Osaka sticks to the design of the facilities and rooms in the hotel so that you can provide comfortable space for customers of various purposes such as business, sightseeing and so on. In addition, we will continue to devote our everyday items so that we can be satisfied with our customers, so please keep in mind SARASAHOTEL Shin Osaka in the future. We look forward to seeing you again from our staff. SARASAHOTEL Shin Osaka Kawabata

Responded November 04, 2018
SARASA HOTEL SHIN-OSAKA
10.0
Exceptional
Margaret from Indonesia
Group
Double Room - Non-Smoking
Stayed 4 nights in November 2019

convenient and hassle free”

Hotel was good, nice ramen stall opposite. Lawson, 7-11 and family mart are close by. As we travelled with elderlies and babies there were a number of logistics consideration to take care of.. JR station has elevator facilities as we have strollers and wheelchair we find that helpful. The shin-osaka metro station though, was a challenge every night when we came back as theres no elevator.. so we had to carry these down the stairs. Thankfully everything went well and hotel staffs were helpful in assisting the sending of our luggages to our tokyo hotel. A pleasant stay in Osaka! Pls keep up the good work.

Reviewed November 21, 2019

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Thank you for staying at SARASA HOTEL and thank you for your kind comments on our service. We will continue to strive to provide the best service for our guests following the guest's opinion. Thank you again for your valuable reviews on us we are looking forward to welcoming you on your next stay with us. Sincerely, Reception Kieu

Responded December 08, 2019
SARASA HOTEL SHIN-OSAKA
10.0
Exceptional
Anthony from Malaysia
Couple
Double Room - Non-Smoking
Stayed 5 nights in September 2019

Excellent Hotel - Top Value for Money in Osaka”

My wife and I were staying at Sarasa Shin-Osaka for 5 nights and we enjoyed everything offered by the hotel especially the delicious breakfasts. The staffs were all very polite and helpful! We have no doubt and will surely stay at this hotel if we even visit Osaka again. HIGHLY RECOMMENDED!!!

Reviewed October 07, 2019

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Thank you very much for using SARASA HOTEL Shin-Osaka. Thank you again for your warm and valuable words. We will continue to make further efforts to ensure that our customers can have a comfortable stay. We look forward to welcoming you to SARASA HOTEL Shin-Osaka when you come to Osaka. SARASA HOTEL Shin-Osaka Kawabata

Responded October 10, 2019
SARASA HOTEL SHIN-OSAKA
10.0
Exceptional
Jose from Philippines
Group
Deluxe Triple Room - Non-Smoking
Stayed 4 nights in August 2019

Excellent hotel. ”

The hotel room we got was big and the toilet was separate from the shower which was a good setup for a group of 4. The staff at the front desk were very helpful and friendly. This is really close to the Midosuji Shin-Osaka station. The distance from the JR Shin-Osaka station too is not that far too. A lot of convenience stores nearby too. The room was big enough to accommodate our luggage as well.

Reviewed September 03, 2019

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Thank you very much for using SARASA HOTEL Shin-Osaka. I would also like to thank you for your warm and valuable words. We look forward to hearing from you about how you enjoyed your stay, and all our employees are very pleased. Many thanks to the popularity of the convenient transportation to shopping and sightseeing. In the future, so that customers can spend a comfortable time. I will do my best. We are looking forward to welcoming you to SARASA HOTEL Shin-Osaka. Front Kawabata

Responded September 09, 2019
SARASA HOTEL SHIN-OSAKA
10.0
Exceptional
Alda from Indonesia
Family with teens
Twin Room - Non-Smoking
Stayed 2 nights in March 2019

Definitely good choice to stay!”

(1) Near shin-osaka station (choose South Exit) (2) Nice, clean and spacious room (compare to ordinary Japan-style hotels) (3) Comfy bed and pillow (4) Complete amenities, they even provide useful "shirt- for-sleep" (5) My highlight will be that mobile handy phone having unlimited internet access that they provide during your stay. It was very helpful assisting us in exploring osaka-kyoto (browsing places, google maps, etc)

Reviewed March 26, 2019

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Thank you very much for using SARASA HOTEL Shin-Osaka. Also, I would like to thank you again for posting while I was busy. I really apologize for the garbage. We will share with the cleaning staff and strive for improvement. We will do our best to keep our customers comfortable. We look forward to welcoming you to SARASA HOTEL Shin Osaka when you come to Osaka. SARASA HOTEL Shin Osaka Maeda

Responded March 26, 2019
SARASA HOTEL SHIN-OSAKA
9.6
Exceptional
Jessica from Mexico
Family with teens
Triple Room - Non-Smoking
Stayed 1 night in July 2019

Great value hotel”

This hotel is located near Shin-Osaka station. Not incredibly close but about an 8-10 minute walk from it. The rooms are modern, slightly bigger than average rooms in Japan. The staff is very kind and the overall hotel is nice and quiet. There are several convenience stores nearby and the subway is close as well. It's a great value/quality option and you can use the subway to get to popular places in Osaka such as Namba, Dotonbori river and Tennoji Temple.

Reviewed July 21, 2019

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Dear Jessica Thank you for staying at SARASA HOTEL Shinosaka and thank you for your kind comments. We are delighted to know that you had a pleasurable time staying with us. We will continue to make an effort to provide the best service for our guests. We are looking forward to welcoming you on your next stay with us. Sincerely, SARASA Hotel in Shinosaka, Jeon.

Responded July 22, 2019
SARASA HOTEL SHIN-OSAKA
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