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Sarasa Hotel Shinsaibashi
Sarasa Hotel Shinsaibashi
Sarasa Hotel Shinsaibashi
Sarasa Hotel Shinsaibashi
Sarasa Hotel Shinsaibashi
Sarasa Hotel Shinsaibashi
Sarasa Hotel Shinsaibashi

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8.6

Excellent

3,754 reviews

3,754 reviews

See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Crysta Nagahori

50 m

Hope Chapel Osaka

130 m

Shincoki Showroom

140 m

Suomachi-dori (Europe-dori) Street

150 m

ODA

170 m

Popular landmarks
Dotonbori

780 m

Minami (Namba)

810 m

Shinsaibashi-Suji Shopping Street

840 m

Kuromon Market

1.1 km

Osaka Castle Park

2.3 km

Closest landmarks
Sokichi Hashimoto Shikando Monument

370 m

Minami Semba

400 m

Blarney Stone

400 m

OS Drug Store

410 m

Sumitomo Dofukisho Mark

410 m

Sarasa Hotel Shinsaibashi

1-1-3 Higashishinsaibashi, Chuo-ku, Shinsaibashi, Osaka, Japan, 542-0083 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinsaibashi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Located in heart of Osaka

Front desk [24-hour]

40 meters to public transportation

Inside city center

780 meters to Dotonbori

Facilities

Front desk [24-hour]

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Smoking area

Laundry service

Safety deposit boxes

Wi-Fi in public areas

This property is in high demand!

3 travelers have booked today.

Value for money8.6
Distance to city center0.3 km
Location rating8.8
Nearest airportOsaka International Airport (ITM)
Distance to airport13.9 km

Rooms available at Sarasa Hotel Shinsaibashi

Twin Room Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Single Non Smoking
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Triple Room - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Semi Double Room - Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Superior 2 Double Beds
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Triple Non Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Japanese Western Non-Smoking
...
  • Room size: 47 m²/506 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Japanese Western Style Non-Smoking
...
  • Room size: 47 m²/506 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Twin Room with Tatami Area - Non-Smoking
...
  • Room size: 47 m²/506 ft²
  • Balcony/terrace
  • 4 futons and 2 single beds
Enter dates to see prices
Japanese Western Style Room
...
  • Room size: 47 m²/506 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sarasa Hotel Shinsaibashi?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sarasa Hotel Shinsaibashi?

For those who wish to drive their own cars, Sarasa Hotel Shinsaibashi has a car park that's close to the hotel. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Sarasa Hotel Shinsaibashi?

Adults can enjoy breakfast offered with an additional charge of 989 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sarasa Hotel Shinsaibashi?

Sarasa Hotel Shinsaibashi features an on-site restaurant for your dining convenience. International cuisine is available for guests. Dishes are served in buffet during opening hours.

What is the smoking policy at Sarasa Hotel Shinsaibashi?

Sarasa Hotel Shinsaibashi does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sarasa Hotel Shinsaibashi?

The closest train, metro, or bus station is Nagahoribashi Subway Station, 40 m away from Sarasa Hotel Shinsaibashi.

What restaurants are nearby Sarasa Hotel Shinsaibashi?

Sarasa Hotel Shinsaibashi is located in Shinsaibashi, famous for good restaurants such as Tonkatsu Wako Crysta Nagahori, Mos Burger Nagahoribashi and Yoshoku no Ofuken.

What popular shopping places are close to Sarasa Hotel Shinsaibashi?

Sarasa Hotel Shinsaibashi is located in Shinsaibashi area which features shopping places such as Crysta Nagahori, Shincoki Showroom and Suomachi-dori (Europe-dori) Street.

What are popular attractions near Sarasa Hotel Shinsaibashi?

Sarasa Hotel Shinsaibashi is located in Shinsaibashi area, which is famous for attractions such as Shinsaibashi-Suji Shopping Street, Minami (Namba) and Midosuji Street.

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See map

Explore the neighborhood

What people love about Sarasa Hotel Shinsaibashi

  • 10

    Exceptional
    Cleanliness

    "Room is Clean and stuff are freindly and helpful recommended to stay for long or short term."

    Bambang

    |

    February 4, 2022

  • 8

    Very good

    "It is a hotel with excellent cost performance."

    hironori

    |

    November 28, 2021

  • 9.6

    Exceptional

    "I am so glad to stay in this hotel because the train station is right next to it."

    Kyin

    |

    September 6, 2021

Property ranking|Compared to 3,133 Osaka properties
See all rankings
Cheapest price score
Service score
8.9/10
Cleanliness score
8.9/10
Location score
8.8/10
Better than
98
%
of Osaka properties
Better than
94
%
of Osaka properties
Better than
93
%
of Osaka properties
Better than
92
%
of Osaka properties
Overall rating:

8.6

Excellent
3,754 reviews
Cleanliness
8.9
Facilities
8.1
Location
8.8
Read all reviews >
What travelers say they love:
The staff who helped us with the check-in was extremely help...
Yasmin from Singapore
Family with young children
More about Sarasa Hotel Shinsaibashi

More about Sarasa Hotel Shinsaibashi

Sarasa Hotel Shinsaibashi

You'll love the exceptional convenience during your stay at Sarasa Hotel Shinsaibashi, located right in the heart of the city center, with an easy access to everything in Osaka.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Sarasa Hotel Shinsaibashi. Stay connected throughout your stay with free internet access provided. Your explorations of Osaka can be assisted with the taxi services available here. You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out and luggage storage.
Wear your favorite outfits again and again thanks to the laundromat offered at Sarasa Hotel Shinsaibashi. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Sarasa Hotel Shinsaibashi are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator is available in some select rooms.
You can stay fresh and clean with a hair dryer and towels provided in some of the guest bathrooms.


Dining and things to do

If you like to eat in the privacy of your room, Sarasa Hotel Shinsaibashi can arrange to have groceries delivered to your doorstep.


Around the property

Venture outside Sarasa Hotel Shinsaibashi and explore Osaka during your stay. Photograph yourself in front of Osaka Castle located 2.8 km away, which people travel great distances to see.


Reasons to stay here

Spend less here on rooms than you would at 97% of other accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 92% of other options in the city.
This hotel's staff and services score higher than 93% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

31 mentions

Breakfast

9 mentions

Food & Dining

1 mention

Internet

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Cleanliness and safety

  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Grocery delivery
  • Kitchen
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Disabled facilities
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [nearby]
  • Taxi service

Available in all rooms

  • A/C
  • Bathtub
  • Complimentary drinking water
  • Hair dryer
  • Lock box in room
  • Non-smoking
  • Shower
  • Slippers
  • Towels
  • TV
Food and dining
Restaurants on site

Restaurant

  • Cuisine: European, Japanese
  • Menu: A-la-carte
Location
1-1-3 Higashishinsaibashi, Chuo-ku, Shinsaibashi, Osaka, Japan, 542-0083
Excellent
Location

8.8

Airports

  • Osaka International Airport (ITM)
    13.9 km 21 min drive
  • Kobe Airport (UKB)
    25.7 km 46 min drive

Public transportation

  • Nagahoribashi Subway Station
    40 m 1 min walk
  • Shinsaibashi Subway Station
    510 m 7 min walk

Hospital or clinic

  • OS Drug Store
    410 m

Shopping

  • Shinsekai Ichiba
    2.5 km

Convenience store

  • 7 Eleven
    40 m 3 min drive

Cash withdrawal

  • ATM
    290 m 4 min walk
What's nearby

Popular landmarks

  • Dotonbori
    780 m
  • Minami (Namba)
    810 m
  • Shinsaibashi-Suji Shopping Street
    840 m
  • Kuromon Market
    1.1 km
  • Osaka Castle Park
    2.3 km
  • Tsutenkaku
    2.5 km
  • Osaka Castle
    2.9 km
  • Kuchu Teien Observatory
    3.7 km
  • Universal Studios Japan
    6.8 km
  • Osaka Aquarium Kaiyukan
    7.4 km

Nearby landmarks

  • Nagahoribashi Subway Station
    40 m
  • Crysta Nagahori
    50 m
  • Hope Chapel Osaka
    130 m
  • Shincoki Showroom
    140 m
  • Suomachi-dori (Europe-dori) Street
    150 m
  • ODA
    170 m
  • Tiny Osaka
    230 m
  • Minami Senba
    240 m
  • Murphy’s
    270 m
  • foodium
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly not allowed at the property.
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Please inform the property regarding number of children and age in the Special Request section upon booking. Otherwise, guests will be charged an additional fee and will be collected at the property upon arrival.
  • In the Japanese-style rooms, the property offers futons instead of beds.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1,2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until10:00

Getting around

  • Distance from city center0.3 km

Extras

  • Breakfast charge (unless included in room price)989 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of floors13
  • Number of restaurants1
  • Number of rooms 107
  • Room voltage100
  • Year property opened2017

Reviews of Sarasa Hotel Shinsaibashi from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.1
Location8.8
Service8.9
Value for money8.6
High score for Osaka
Rating
9+ Exceptional (526)
8-9 Excellent (170)
7-8 Very Good (215)
6-7 Good (56)
<6 Below Expectation (47)
Time of the year
Mar - May (213)
Jun - Aug (238)
Sep - Nov (298)
Dec - Feb (265)
All guests (2,639)
All room types
All languages

Show reviews that mention 

Showing 1,014 verified guest comments
12345
10.0
Exceptional
LOLITA from Philippines
Group
Semi Double Room - Non-Smoking
Stayed 4 nights in July 2019

Reasonably Priced and Accessible”

The room rate is reasonable because it includes breakfast. The daily breakfast is also ok. The 7-11 convenience store is just beside the hotel, for other food options. The hotel is also beside a subway entry for the train. It is also about 600 to 800 meters to shinsaibashi-suji, a long stretch of shops where one could find H&M, uniqlo, sanrio, daiso, mcdonalds, etc.. The end of this stretch is the famous dotonbori where the popular Don Quijote and the Glico running man can be found. Some shops also offer different kitkat flavors and anello bags. Although the Anello building is just on the opposite side of the shinsaibashi-suji. Given the chance, I would still book at Sarasa. Plus, the staff are very polite and accommodating. Five stars for Sarasa Hotel Shinsaibashi!

Reviewed July 23, 2019

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Thank you for staying at SARASA HOTEL Shinsaibashi and also thank you for your valuable reviews on our hotel. We will continuously make our best effort for improvement for our guests satisfaction. We are looking forward to welcoming you on your next stay with us. Sincerely. SARASA HOTEL Shinsaibashi Reception シャ

Responded July 23, 2019
Sarasa Hotel Shinsaibashi
7.2
Very good
Anthony from United States
Couple
Twin Room Non-Smoking
Stayed 3 nights in July 2017

Clean but not as central as we'd hoped”

Sarasa Hotel Shinsaibashi was a clean, newly opened and updated hotel. The staff are friendly and the furnishings are updated. They give you the comfortable button down pajamas and slippers along with other amenities and a great AC and air filter/humidifier. The two twin bed room was long and had a good amount of space for a Japanese hotel at this price range, but it would have been nice to have a shelf in the small closet or drawers to put folded clothes in. The bathroom was tight - but impeccably clean and water pressure was good. The downside is that the beds are uncomfortable - the mattress and pillows were really hard. My husband and I woke up with headaches every morning from the pillows. Location: We wished we had been more centrally located toward Dotonbori. We spent most of our time going to Dotonbori and the shops and old streets near Namba and it was a 15 minute walk from the hotel on crowded, narrow streets. You can get to the Dotonbori with a shorter walk on the nearby brown Sakaisuji Line in 1 stop, we just didn't want to take the subway every time we left the hotel to eat. (There are some cafes, bars, many clubs and some restaurants near the hotel, but we liked eating in Dotonbori). For most other places we went to (Umeda, Aquarium, Shin Osaka, Osaka station) the red Midosuji Line would have been more convenient to be close to. (That line is a 10 minute walk from the hotel through the busy Shinsaibashi mall).

Reviewed July 27, 2017

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Thank you very much for staying at SARASA HOTEL Shinsaibashi with us. Also thank you for your nice comments on our hotel. We will continue to strive for providing better service for our guests. We are looking forward to welcoming you on your next stay with us soon.

Responded August 20, 2017
Sarasa Hotel Shinsaibashi
9.6
Exceptional
Jay-are from Philippines
Solo traveler
Single Non Smoking
Stayed 3 nights in November 2019

Excellent budget alternative to hostels”

Hotel is literally beside the exit of Nagahoribashi Sta and a few steps away from the Crysta underpass walkway which is helpful in case you don’t want to pay the extra fare to transfer from Nagahoribashi to Shinsaibashi (direct to Shin-Osaka). Breakfast has variety and offers an array of delicious food Room has wood flooring which is a nice touch and is always clean Staff is very accommodating and helpful as well though they wouldn’t let you check in unless it is exactly 3pm It is also near Dotohnbori and Shinsaibashi-suji which are the main shopping and food district in the area Con The comfort room is quite tight though this is expected and it is ergonomic, it is only difficult is you are quite taller.

Reviewed November 30, 2019

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Thank you for staying at SARASA HOTEL Shinsaibashi. Thank you for your compliments about the room, breakfast, staff and location. We are happy when you are happy. Access to Dotonbori, Shinsaibashi and Namba from the hotel is very good and everyone will be pleased. Also, if you come to Osaka, we would be happy if you stayed at SARASA HOTEL Shinsaibashi. We look forward to seeing you again. SARASA HOTEL Shinsaibashi Ando

Responded November 30, 2019
Sarasa Hotel Shinsaibashi
8.8
Excellent
JUDY from Indonesia
Group
Japanese Western Style Non-Smoking
Stayed 1 night in November 2019

Location.”

The hotel are located near Shinsaibashi the famous shopping district in Osaka. Take train to Nagahoribashi station exit 5e, it is just 15 minutes walk to Shinsaibashi/Dontobori or just one station stop by train. A lot of food reataurant nearby. We book room for 6 people with 2 double room and a living room with Japanesse style Tatami for another quest, the room itself very spacey with TV closet . The only things is only one bathroom with no toilet and one toilet just for urinate and stool. So it is separated by use. Staff very good service, speak Chinese and simple English. Breakfast is simple complete from asian to western.

Reviewed November 22, 2019

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Thank you for staying at SARASAHOTEL Shinsaibashi from among a number of hotels. The warm words from the customers, all the staff are very happy. In order to be a hotel that customers can choose from now on, all staff will work hard every day. Also, when visiting Osaka, please use SARASA HOTEL Shinsaibashi. All staff are waiting for you. SARASA HOTEL Shinsaibashi sya

Responded November 22, 2019
Sarasa Hotel Shinsaibashi
9.6
Exceptional
Kwok from New Zealand
Family with teens
Twin Room Non-Smoking
Stayed 1 night in September 2017

Clean and convenient”

Clean and new hotel convieniently located near metro station. Shinsaibashi, Dotonbori and Kuromon Market are at walking distance. Twin rooms are small like other city hotels in Japan. Triple rooms are surprisingly spacious. I would recommend this hotel to friends visiting Osaka.

Reviewed October 03, 2017

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Thank you very much for staying at SARASA HOTEL Shinsaibashi with us. Also thank you for your nice comments on our hotel. We will continue to strive for providing better service for our guests. We are looking forward to welcoming you on your next stay with us soon. SARASAHOTEL Shinsaibashi Saori Hoshi.

Responded November 06, 2017
Sarasa Hotel Shinsaibashi
8.4
Excellent
novia from Indonesia
Family with teens
Triple Non Smoking
Stayed 1 night in July 2019

Nice hotel”

Clean and neat room, friendly staff. Near to station and shinsaibashi shopping area. Recommended hotel, will be back to stay at sarasa hotel shinsaibashi.

Reviewed July 08, 2019

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Thank you very much for staying at SARASA HOTEL Shinsaibashi this time. I would like to thank you once again for having such valuable comments and compliments. Did you enjoy Osaka sightseeing? We will continue to provide customers and services that will make our customers happy. When you come to Osaka, please come to SARASA HOTEL Shinsaibashi. All the staff are waiting sincerely. Sincerely, SARASAHOTEL Shinsaibashi sya .

Responded July 08, 2019
Sarasa Hotel Shinsaibashi
10.0
Exceptional
Marisa from United States
Solo traveler
Semi Double Room - Non-Smoking
Stayed 1 night in March 2021

Great staff!”

The staff at Sarasa Hotel are great! They let me leave my bag before checking in. When I checked in later that day, they had taken my bag up to my room for me and left a handwritten welcome note. They went above and beyond! I will definitely stay here again.

Reviewed March 17, 2021

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Thank you for staying at SARASAHOTEL Shinsaibashi from among a number of hotels. Thank you for your feedback and comments during your busy time. As long as you feel comfortable at SARASAHOTEL, our staff is happy. In order to be a hotel that customers can choose from now on, all staff will work hard every day. Also, when visiting Osaka, please use SARASA HOTEL Shinsaibashi. All staff are waiting for you. SARASA HOTEL Shinsaibashi SYA

Responded March 18, 2021
Sarasa Hotel Shinsaibashi
8.4
Excellent
Qian from Singapore
Solo traveler
Single Non Smoking
Stayed 10 nights in December 2019

small room but good location”

I stayed in a single room for 10 nights. The room was really tiny but i was staying alone so i managed despite the room size. Hotel was well located, just outside of Nagahoribashi station Exit 5B. Those with luggages can use crysta underground mall exit with lift. Connected to shinsaibashi station via crysta or just walk along the street for 5-10 min to shinsaibashi shopping street . Around 20 mins to namba. The room only had 2 hangers..I brought my own as well. Toiletries were provided. One comment is that housekeeping can do a more thorough job. When i return to my room, i still see hairs on the floor. Some days facial cotton and tissues not replaced. One day i went back the tissues were refilled but the housekeeper left the empty tissue packaging on the table. As the hotel faces the main street it can be quite noisy at night. But i still managed to sleep until 10am :D This hotel does the job if you want a good location and convenience. Not for fussy travellers seeking luxury.

Reviewed January 06, 2020

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Thank you for staying at SARASA HOTEL Shinsaiabshi. Thank you for taking the precious time and writing a review. We are very happy. However, we apologize for any inconvenience caused to you due to poor room cleaning. We are so sorry. We will share your comments with the cleaning staff and work to prevent recurrence. Also, if the same thing happens next time, please feel free to tell the front desk. We will prepare immediately. Thank you for staying for a long time. We would be happy if we had good memories in Osaka. If you have the chance, come back to SARASA HOTEL Shinsaibashi. We look forward to seeing you again. SARASA HOTEL Shinsaibashi Ando

Responded February 25, 2020
Sarasa Hotel Shinsaibashi
9.2
Exceptional
Leong from Singapore
Couple
Semi Double Room - Non-Smoking
Stayed 5 nights in January 2020

Exceptional”

We stay in a small double room, it is small but it serve its purposes. Will like to stay in this hotel if were to be Osaka in the near future. Staff helpful, location is good very near to many eateries, metro station and the shopping area (e.g Dotonbori, shinsaibashi etc..).

Reviewed February 17, 2020

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This time thank you for staying at SARASA HOTEL Shinsaibashi. Thank you for praising the staff and the location and facilities of this hotel. We are very grateful. We will do our best to make sure you have the same comfortable time when you stay at SARASA HOTEL Shinsaibashi again. Enjoy your trip! We look forward to your next stay. SARASA HOTEL Shinsaibashi Ando

Responded February 17, 2020
Sarasa Hotel Shinsaibashi
9.2
Exceptional
Kelly from Hong Kong SAR, China
Group
Triple Room - Non-Smoking
Stayed 6 nights in June 2018

Exceptional”

Sarasa staff were very helpful with arranging the delivery of our lost property from a visiting spot to our hometown. Staff were friendly to fix the emergency door in a couple of seconds despite we mistakenly unlocked it. Location of hotel was very convenient, just a few steps to the nagahoribashi metro station, vending machine and department store.

Reviewed July 07, 2018

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Thank you for staying at SARASA HOTEL Shinsaibashi and thank you for your kind reviews on our hotel. Your reviews are very important to us for making better improvements. We are looking forward to welcoming you on your next stay with us. Best regards. SARASA HOTEL Shinsaibashi

Responded October 20, 2018
Sarasa Hotel Shinsaibashi
9.6
Exceptional
ManFat from Hong Kong SAR, China
Solo traveler
Single Non Smoking
Stayed 3 nights in June 2017

Good location, clean and new”

just next to exit of Metro but located only at the edge of shinsaibashi which requires 10-15 minutes walk to the central area of shinsaibashi hotel and room is clean and new, with usb charging ports

Reviewed June 27, 2017

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Thank you for your stay. Did you enjoy Osaka? We appreciate you send to comments about our hotel. If you come Osaka someday, please stay our hotel again. We are looking forward to see you. Reception Kikuchi

Responded June 27, 2017
Sarasa Hotel Shinsaibashi
8.8
Excellent
Narilyn from Philippines
Solo traveler
Single Non Smoking
Stayed 2 nights in February 2020

Small but well-kept Hotel”

1. Location Walking distance from Nagahoribashi Station (where you can transfer from Tengachaya to Nankai Airport Line) and Shinsaibashi Station. Around 15-20 minutes away from Dotonbori and Namba Station. The building is very near 7Eleven and other restaurants/bars. There is also an underground mall - Crysta (which is connected to the Shinsaibashi/Nagahori Station) - meaning there are a lot of elevators/escalators nearby the hostel to the trains 2. Facilities Facilities looked new and well-kept. The lobby may be quite small but given that you will be out most of the time, this is easily something to shrug off. They provided shower gel, shampoo, conditioner, and hand wash. The bathroom is quite small - as well as the bathtub. The room is how it is in the pictures. I was able to fit 2 luggages - both opened (1 med and 1 small). Breakfast provided had different varieties - bacon, karaage, rice, miso soup, cereals, and a few pastries. 3. Staff/Service Staff are helpful and friendly.

Reviewed February 28, 2020

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Thank you very much for using SARASA HOTEL Shinsaibashi this time. I am honored to be pleased with your satisfaction. When you come to Osaka, we are pleased if you can bring your feet to SARASA HOTEL Shinsaibashi. Thank you for your valuable time and contribution of the review. SARASA HOTEL Shinsaibashi Nishikawa

Responded February 28, 2020
Sarasa Hotel Shinsaibashi
9.2
Exceptional
Hiu from Hong Kong SAR, China
Solo traveler
Single Non Smoking
Stayed 6 nights in October 2017

Excellent location”

Right next to the Nagahoribashi station A5 entrance. Shinsaibashi, Dotonbori and Kuromon market are all in a walkable distance. The room is of a reasonable size. All necessary amenities are available. Will definitely consider this hotel if I come again.

Reviewed October 21, 2017

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Thank you very much for staying at SARASA HOTEL Shinsaibashi with us. Also thank you for your nice comments on our hotel. We will continue to strive for providing better service for our guests. We are looking forward to welcoming you on your next stay with us soon. SARASAHOTEL Shinsaibashi Saori Hoshi.

Responded November 06, 2017
Sarasa Hotel Shinsaibashi
10.0
Exceptional
Onuma from Thailand
Group
Twin Room Non-Smoking
Stayed 2 nights in August 2019

Excellent Location, Clean Accommodation”

This is an excellent location in Shinsaibashi area. Just a few minutes walking to Dotonbori and Shinsaibashi shopping street. It is very easy to find as the exit of subway is located in front of the hotel (Nagahoribashi Exit 5-a). The staffs are polite and welcome. The room is very clean. There's enough space for unpack the luggages. The shower room is pretty small but it is acceptable.

Reviewed August 13, 2019

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Thank you very much for staying at SARASA HOTEL Shinsaibashi this time. I would like to thank you once again for having such valuable comments and compliments. Did you enjoy Osaka sightseeing? When you come to Osaka, please come to SARASA HOTEL Shinsaibashi. All the staff are waiting sincerely. Sincerely, SARASA HOTEL Shinsaibashi

Responded August 14, 2019
Sarasa Hotel Shinsaibashi
9.6
Exceptional
Chartida from United States
Couple
Twin Room Non-Smoking
Stayed 4 nights in January 2018

Excellent hotel”

I recommend this hotel. New and very clean but bathroom is smaller than I expected. Polite staff. Room is big enough for opend 2 suitcases. Good location. Near Shinsaibashi exit 5A. Check out at 10.00am but you can dropped suitcases at reception and free of charge.

Reviewed January 13, 2018

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Thank you very much for staying at SARASA HOTEL Shinsaibashi and thank you for your kind reviews on our location as well as our room. Your reviews are very important to us for making better improvements. We are looking forward to welcoming you on your next stay with us. Best regards. SARASA HOTEL Shinsaibashi KOMATSU

Responded January 14, 2018
Sarasa Hotel Shinsaibashi
9.6
Exceptional
wanwisa from Thailand
Family with young children
Triple Room - Non-Smoking
Stayed 4 nights in February 2020

comfort and convenience”

very closed to nagahoribashi station exit5A it's only stair exit here but you can walk pass exit 5A until you meet 7-11 then turn left to elevator it's just 100 m to hotel. closed to hotel have 7-11 store. you can walk to shinsaibashi,dotonburi very easy not far to walk or you may take subway 1 station from hotel. you can go to nara, kyoto,kobe very easy from here. Hotel room quite big we love here. next time if we come again, absolutely choose this hotel.

Reviewed February 12, 2020

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Thank you very much for using SARASA HOTEL Shinsaibashi this time. I am honored to be pleased with your satisfaction. When you come to Osaka, we are pleased if you can bring your feet to SARASA HOTEL Shinsaibashi. Thank you for your valuable time and contribution of the review. SARASA HOTEL Shinsaibashi Sya

Responded February 12, 2020
Sarasa Hotel Shinsaibashi
10.0
Exceptional
Ching-Ju from United States
Solo traveler
Single Non Smoking
Stayed 5 nights in March 2019

Great hotel!”

This is great hotel for solo traveler like me. The staff is professional and friendly. The room is clean and cozy. Location is good just right at the exit of subway. There are also MOs Burger and 7-11 nearby, very convenient. Walkable to Shinsaibashi

Reviewed March 28, 2019

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Hello. Thank you so much for staying at SARASA HOTEL Shinsaibashi and also thank you for your valuable reviews on our hotel. We will continuously make our best effort for improvement for our guests satisfaction. We are looking forward to welcoming you on your next stay with us. Sincerely yours, SARASA HOTEL Shinsaibashi Reception IIDA

Responded March 29, 2019
Sarasa Hotel Shinsaibashi
10.0
Exceptional
Nicole from Singapore
Solo traveler
Single Non Smoking
Stayed 1 night in December 2019

Very good location”

Location was good, room space was big even though I booked for just a solo traveler. Definitely worth the price. The hotel is just next to a 7-11, MOS Burger as well as the most important : SUBWAY STATION. So it was really easy to get around. A good 8 minutes walk to Shinsaibashi Shopping area. Definitely worth booking!

Reviewed December 27, 2019

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Thank you for staying at SARASA HOTEL Shinsaibashi. It is our pleasure to get your praise. If you have the opportunity to come to Osaka again, we hope you will stay at this hotel again. Thank you again for taking the time to praise us. SARASA HOTEL Shinsaibashi Nishikawa

Responded February 05, 2020
Sarasa Hotel Shinsaibashi
9.6
Exceptional
Poon from Hong Kong SAR, China
Solo traveler
Single Non Smoking
Stayed 3 nights in September 2017

New and clean”

Excellemt location, right next to Nagahoribashi station which can be connected to Shinsaibashi with an underground shopping arcade called Crystal Walk in 5 min. Very clean and new and quite spacious. Concenient store just downstairs the hotel! Perfect choice!

Reviewed September 09, 2017

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Thank you very much for staying at SARASA HOTEL Shinsaibashi with us. Also thank you for your nice comments on our hotel. We will continue to strive for providing better service for our guests. We are looking forward to welcoming you on your next stay with us soon. SARASAHOTEL Shinsaibashi Saori Hoshi.

Responded November 06, 2017
Sarasa Hotel Shinsaibashi
6.8
Good
Rattanan from Thailand
Group
Twin Room Non-Smoking
Stayed 3 nights in November 2019

Pretty disappointed”

We travelled to Kansai for 6 days; first night at Sarasa Shinsaibashi, second night in Kyoto and coming back to Osaka staying at Sarasa for the remaining nights. First night was pleasant for me and my mom. However, the second round, we got the corner room which the restroom was very small compared to the first night. Note that we had booked the same room type for the first and second round. So we expected to get the room layout and size as same as the first night. My mom is quite old and has a problem with her knees. We had raised this issue to the staff but the hotel was fully booked... We think we might not come back to stay at this hotel again.

Reviewed November 23, 2019

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We are so sorry this time the guest feels uncomfortable due to the narrowness of the bathroom. There was not enough consideration for us. Really sorry. We will share this information among our staff and work to prevent recurrence. In addition, there are some differences in rooms due to the structure of the hotel. We hope you understand. Also, we are sorry that we were unable to change rooms because the rooms were full. We will do our best for our guests. SARASA HOTEL Shinsaibashi Ando

Responded December 07, 2019
Sarasa Hotel Shinsaibashi
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