Sathorn Grace Serviced Residence
Sathorn Grace Serviced Residence
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"Reception staff are mostly friendly and helpful."

julian

|

April 22, 2018

Studio Room - Bed Sathorn Grace Serviced Residence
Studio Room - Bed
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Swimming pool Sathorn Grace Serviced Residence
Swimming pool
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Fitness center Sathorn Grace Serviced Residence
Fitness center
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Restaurant Sathorn Grace Serviced Residence
Restaurant
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See map Sathorn Grace Serviced Residence
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Very good
Location
7.1
See all 30 photos Sathorn Grace Serviced Residence
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What guests are saying:
+location and roof top swimmingpool :-)
staffan from Sweden
Couple
My second time in this hotel. Nice roof top pool, big and clean rooms and good location. Will come again.
Katri from Finland
Solo traveler
Repeat stay due to great location and food around
Chee from Singapore
Solo traveler
My wife and I have stayed at this hotel many times. We find it good value with everything we need for a pleasant stay. The location is not bad as it is located in the south end of Bangkok and there are always taxis and tuk tuks passing by.
Kenneth from Australia
Couple
Friendly staff and nice eatery around
Chee from Singapore
Solo traveler
There could of been more to offer at this facility as far as meals and drinks in the pool area.
Roy from Australia
Couple
The room is spacious and well equipped and the price is reasonable
Chee from Singapore
Solo traveler
We had been there before so upgraded from studio to executive cause of extra space, washing machine n cooking hotplates
Jillian from Australia
Couple
The hotel is centrally located but far from the noise of the city
Chee from Singapore
Solo traveler
Very good
From 2344 reviewsSee what guests said
7.5
/
10
Excellent value for money
8.1
Value for money8.1
Distance to city center0.1 Km
Location rating7.1
Nearest airportDon Mueang International Airport (DMK)
Distance to airport23.5 km
  • 720 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.1
Excellent
Room comfort & quality
This property is in high demand!Last booked 6 hours ago
Executive Suite
Executive Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed & 2 single bed...
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Premier Suite
Premier Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 double bed & 2 single bed...
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Studio Room
Studio Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed or 2 single be...
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Standard Double
Standard Double
...
  • Kitchenette
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Shared Room Dorm
Shared Room Dorm
...
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    Premium Double
    Premium Double
    ...
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      Executive Double
      Executive Double
      ...
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        Deluxe Twin Beds
        Deluxe Twin Beds
        ...
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          Deluxe Double
          Deluxe Double
          ...
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            Standard Double
            Standard Double
            ...
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              Have a question for Sathorn Grace Serviced Residence?

              What people love about the property

              • "The room is clean and spacious."

                Jutamas

                |

                November 9, 2017

              • "In a great location and fairly quiet"

                Nathan

                |

                October 18, 2017

              • "Room and location are the best for us."

                Jitima

                |

                September 4, 2017

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              More about Sathorn Grace Serviced Residence

              More about Sathorn Grace Serviced Residence

              "Location is good, room is clean and good service."

              LONG

              |

              January 10, 2018

              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What to eat nearby

              Thai cuisine
              Thai cuisine
              100oEast
              330 m Thai
              Urban Bar
              550 m Thai
              Jam
              820 m Thai, Vegan
              American cuisine
              American cuisine
              The Capital by Water Library
              550 m American, European, Steakhouse
              25 Degrees
              1.0 km American, Bar
              Auntie Anne's Silom Complex
              1.1 km American
              Asian cuisine
              Asian cuisine
              Zoom Sky Bar and Restaurant
              430 m Asian, European, International
              Celadon
              470 m Asian, Thai
              Viet-Hue Kicthen
              520 m Asian, Vietnamese

              What they offer

              "Nice to see their restaurant is open again."

              Kenneth

              |

              February 1, 2018

              Show less

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (2344)Booking.com Reviews (108)
              7.5
              /
              10
              Cleanliness8.0
              Facilities6.4
              Location7.1
              Room comfort and quality8.1
              Service7.8
              Value for money8.1
              Provided by verified guests of Agoda
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              All guests (2344)
              All room types
              Showing 2199 verified guest comments
              12345
              7.2
              Very good
              Geoffroy from France
              Couple
              Studio Room
              Stayed 8 nights in June 2018
              Good”
              Clean rooms and well located. Expensive compared to the others but no complain. Friendly staff.
              Reviewed November 06, 2018
              Dear Geoffroy, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bangkok! Best Regards, Peter and SG Team
              Responded November 06, 2018
              Sathorn Grace Serviced Residence
              2.8
              unchisa from Thailand
              Solo traveler
              Studio Room
              Stayed 1 night in August 2018
              Worth !!”
              โรงเเรมอยู่ในซอกหายากมากๆ ไฟสลัวน่ากลัวนึกว่าอยู่ในหนังทริลเลอ ห้องเก่ามีกลิ่นเหมือนน้ำหอมฉีดกลบกลิ่นอับไว้ กำเเพงห้องเก่า ประตูตู้เสื้อผ้าเปิดไม่ได้เอียงเหมือนจะตกราง เข้าห้องน้ำไปเจอซากเเมลงสาบตาย พอ!!! จบ จ้างให้ไปฟรีก้อไม่เอาเเล้ว hotel is very hard to locate. light is very dim. feels like in a thriller movie. room is old and smells like perfume has been sprayed to cover the stink close door cannot be opened, seems like the wheels went of rail dead cockroach in the bathroom!! won't stay here again even for free.
              Reviewed August 27, 2018
              10.0
              Exceptional
              matt from United Kingdom
              Business traveler
              Studio Room
              Stayed 1 night in May 2018
              All good ”
              Had a meeting in bkk great services apartments all ok
              Reviewed August 17, 2018
              Dear Matt, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and the hotel. We do hope to see you next time here in Bangkok. Best Regards, Peter and SG Team
              Responded August 20, 2018
              Sathorn Grace Serviced Residence
              9.6
              Exceptional
              Chee from Singapore
              Solo traveler
              Executive Suite
              Stayed 3 nights in July 2018
              Good location”
              Friendly staff and good location
              Reviewed July 15, 2018
              Dear Chee Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will. We look forward to seeing you on your next trip to Bangkok! Best Regards, Peter and SG Team
              Responded July 24, 2018
              Sathorn Grace Serviced Residence
              8.8
              Excellent
              Anushya from Singapore
              Business traveler
              Studio Room
              Stayed 1 night in July 2018
              Not bad at all !”
              I was kinda scared by few reviews but this was the closest to my work and I decided to take it anyway. I donot regret my decision . Was a decent place , ac worked perfectly fine and the guy at the reception was really polite . I would be happy to go back there if I had to .
              Reviewed July 08, 2018
              Dear Anushya, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. We don't mind those negative exaggerated reviews by other guest, BTW I'm the man who assist you upon checking in and out, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue with renovations to our banquet and convention areas. We look forward to seeing you on your next trip in Bangkok! Best Regards, Peter and SG Team...
              Responded July 09, 2018
              Sathorn Grace Serviced Residence
              4.4
              Troy from Australia
              Family with young children
              Executive Suite
              Stayed 1 night in June 2018
              Used to be good hotel but not anymore”
              We always stayed at Sathorn grace,we stayed so often we even left a cooler in lock up with bits and pieces but it was stolen,but we will not stay anymore,since new owner took over it has gone downhill,my 2 sons and I all got ear infections from the pool last time we stayed 3 months ago and it hadn't been cleaned since,try telling a 9 and 2 year old they aren't allowed to swim,when I said something to staff they said because of rain,the manager told me later the real reason was the pool hose was busted and he hadn't got a new one yet.hot water only available late at night.its a shame because was a good hotel
              Reviewed June 23, 2018
              9.6
              Exceptional
              Mark from United Kingdom
              Business traveler
              Studio Room
              Stayed 1 night in June 2018
              Incredible rooftop views from a secret little gem”
              A clean, functional, no-frills, value for money hotel, conveniently placed close to Sathorn Road and Chong Nonsi Skytrain. Excellent, attentive staff and nice, clean rooms with good facilities. Beautiful rooftop swimming pool offering some of the most stunning panoramic views of Bangkok to be found anywhere. A secret little gem.
              Reviewed June 12, 2018
              Dear Mark, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service, Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Best Regards, Peter/ SG team.
              Responded June 14, 2018
              Sathorn Grace Serviced Residence
              6.8
              Good
              Jon from United States
              Couple
              Executive Suite
              Stayed 6 nights in May 2018
              Good stay”
              The best part of staying here is the low key environment. The room I had was a beachside room, nothing special. Easy reservations on Agoda, their website isnt the best.
              Reviewed June 09, 2018
              Dear Jon. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding to us and we are pleased that you found value and hospitality during your stay. Best Regards, Peter/ SG Team
              Responded June 14, 2018
              Sathorn Grace Serviced Residence
              5.6
              marcel from Canada
              Couple
              Studio Room
              Stayed 3 nights in May 2018
              no hot water 2 nights”
              no water and dirty 1st night. upgraded room was worse than the original. location was alright as was close to the saint louis hospital our reason for.being in the area
              Reviewed May 11, 2018
              Dear Marcel, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. During your stay our roof tank and the machine was under refer an unable to provide hot water, now is back to normal I would like to discuss your experience further. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Peter and SG Team.
              Responded May 13, 2018
              Sathorn Grace Serviced Residence
              6.8
              Good
              julian from United Kingdom
              Solo traveler
              Executive Suite
              Stayed 1 night in April 2018
              Quiet apartment in non-touristy area. ”
              Chose this place partly for having a fitness room/ gym which was out of service. They have 7 bikes out front for the customers and for the whole week I was there they all had flat tyres. Reception staff are mostly friendly and helpful. Apartments starting to deteriorate but still clean. Bed too soft for my liking. Good shower. Wifi intermittent. BTS 10 mins walk which in April is easily enough time to get very sweaty. Customers appeared to be mainly Asian. A variety of non-franchise restaurants on the street offering both thai and western food. Three or four places sell fresh coffee. Try Cake Home for a good coffee.
              Reviewed April 22, 2018
              Dear Julian, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service we are ongoing for some renovations. Our bicycles are about to fix and change tires, Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property. We look forward to seeing you on your next trip in Bangkok! Best Regards, Peter and SG Team
              Responded May 06, 2018
              Sathorn Grace Serviced Residence
              4.0
              Ivan from Singapore
              Couple
              Studio Room
              Stayed 4 nights in April 2018
              Fridge got dead lizard and they don’t bother to clean.”
              I applied for early check in but still it’s a very late checked in. I applied for smoking room, but the cleaner mention there smoke smell and they wanted to took off our deposite. How can a smoking room does not have a little off cigg smell in the room? And window was widely open to clear off the smell... its my second time booking this hotel, my first exprience was good so I came back, but this time round was a bad one and I won’t be back again.
              Reviewed April 20, 2018
              Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. It took time your early check in due to room not available many guest during thai new year, our property is non smoking, We look forward to seeing you on your next trip in Bangkok! Best Regards, Peter and SG Team
              Responded May 06, 2018
              Sathorn Grace Serviced Residence
              6.8
              Good
              KANOWAN from Thailand
              Group
              Studio Room
              Stayed 4 nights in March 2018
              clean and close to the city”
              the hotel located near the central city. we have to walk abit to get in the subqay station. there are lot of restirant and convenience stores
              Reviewed April 19, 2018
              Dear Kanowan, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service we are ongoing for some renovation, Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip in Bangkok! Best Regards, Peter and SG Team
              Responded May 06, 2018
              Sathorn Grace Serviced Residence
              6.8
              Good
              David from Canada
              Solo traveler
              Executive Suite
              Stayed 3 nights in February 2018
              A bit dumpy, but spacious”
              Not the worst choice, but washing machine (the main selling point) did not work. Staff was nice and tried to help. This place has seen better days but you'd be hard pressed to find this much space at this price in central Bangkok.
              Reviewed April 18, 2018
              Dear David, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service we are ongoing for some renovations including fixing of washing machine, Our staff are trained to provide only the best in customer service, and we are pleased that you found value the space during your stay. Our commitment to investing in our property. We look forward to seeing you on your next trip in Bangkok! Best Regards, Peter and SG Team
              Responded May 06, 2018
              Sathorn Grace Serviced Residence
              4.8
              Vladislav from Thailand
              Couple
              Standard Double
              Stayed 2 nights in April 2018
              Best place for cockroache lovers. ”
              Overall the facilities were more or less ok, but furniture is old and definitely not a 4 star service! Swimming pool, sauna and gym is there but under construction seems like for quite long time and of course best place for cockroache lovers.
              Reviewed April 16, 2018
              Dear Guest, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. pool, sauna and gym is a part of our soon renovation If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Peter and SG Team
              Responded May 06, 2018
              Sathorn Grace Serviced Residence
              10.0
              Exceptional
              long from Vietnam
              Couple
              Executive Suite
              Stayed 20 nights in March 2018
              Exceptional”
              Best hotel. Great room with great amenities. Apartment with 5stars hotel standards - daily clean. Very frindly and thoughful manager who will show you places in Bangkok. Will come back
              Reviewed April 07, 2018
              Dear Valued Customer, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this winter with renovations to our banquet and convention areas. We look forward to seeing you on your next trip to Sathorn Grace Serviced Residence! Best Regards, Guest Service Manager
              Responded April 10, 2018
              Sathorn Grace Serviced Residence
              4.4
              Gitte from Denmark
              Couple
              Executive Suite
              Stayed 3 nights in March 2018
              Everything is under renovation. Wait till they finish. ”
              Wonderful breakfast. Good bed and duve. Broken florlist in the room, looked liked it has been there for long. Waterdamaged floor and kitchen in the living room. Pool and gym was under renovation. Staff was stressed. The area is wonderful with lots of cafes, shops etc. Will be nice when renovation is over.
              Reviewed March 09, 2018
              Dear: Gitte Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our ongoing renovation. Apologize for some of our staff are in polite, we are looking for a new , and we are pleased that Our commitment to investing in our property will continue this convention areas. We look forward to seeing you on your next trip to Bangkok! Best Regards, Peter / Sathorn Team
              Responded March 15, 2018
              Sathorn Grace Serviced Residence
              2.4
              Janejira from Australia
              Couple
              Executive Suite
              Stayed 1 night in February 2018
              Haunted stay, lots of cockroaches, broken washing machines, and bad customer service”
              On the first day of our arrival, we found that washing machine inside the room isn’t working. I went downstairs to let the receptionist know. On the way down another guest that booked through agoda also had issue with his room as they have book a big room but the reptionist was trying to make them take a smaller room. They also had an issue with loud ac on their second move. I let th receptionist know about the washing machine. She said she will ask the house keeper to fix it for us. We waited for a very long time, so I went downstairs again to ask when the housekeeper would fix the washing machine and the receptionist then told me that no one is available because they’re on their lunch break. I asked to be moved to a different room. In our second room the internet signal was very bad. We were not able to use facility’s internet. My partner also exprecined paranormal activities enough that we had to move out as soon as I found out. We also found out that somebody has died from the maid
              Reviewed February 15, 2018
              Dear Janejira , Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to email us. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Peter/ and Sathorn Grace Team
              Responded March 09, 2018
              Sathorn Grace Serviced Residence
              4.0
              Henderikus from Netherlands
              Business traveler
              Standard Double
              Stayed 1 night in February 2018
              Not 4 star. Maximum 2+ star.”
              They lie on the website by Agoda. Show the wrong photos, so you don't get what you think you booked. Reception staff not really cooperate. After one hour discussion and many phone calls and because other guests came to complain too she gave different room(s) to all guests. This property is in need of maintenance on all levels. Lift out of order. Many things in the room broken. Water leaking spots on the ceilings. Swimming pool out of order. Gym out of order. Housekeeping not available, need to call 10 times. TV not work on all channals (snow picture). The only positive is the size of the rooms. So I really not understand how this property can have an overall guest review from 7+ on Agoda.
              Reviewed February 08, 2018
              Dear Henderikuz, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to email us. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Peter/ Sathorn Grace Team
              Responded March 09, 2018
              Sathorn Grace Serviced Residence
              6.0
              Wayne from United States
              Couple
              Executive Suite
              Stayed 3 nights in January 2018
              Lots of space but suffering from neglect!”
              For the price this place was very spacious. It could be a very nice place to stay but it is very poorly maintained. Whoever is responsible for this place does not fix things as they age and break, for example the air conditioner unit that fills up with water while running and then starts pouring that water every hour or so onto the wood floors and damaging them. Eventually if they keep this up this place will be too run down for people to want to stay. The elevator button on the first floor did not work so you had to walk up to the second floor to press the button there to call one of the elevators. The WiFi did not work on the fifth floor. The pool water is kind of green and unhealthy looking. The sheets and pillowcases and towels need to be thrown out. They have been recycling them too much. Stains that won't come out anymore.
              Reviewed February 01, 2018
              Dear Wayne Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to email us, and for an update we are under on renovation now starting from rooms.. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Peter / Sathorn Grace Team
              Responded March 09, 2018
              Sathorn Grace Serviced Residence
              8.8
              Excellent
              Kenneth from Australia
              Couple
              Executive Suite
              Stayed 10 nights in January 2018
              Always stay here”
              Things are improving at the Sathorn Grace. Residence is aging a bit, but still great value for money. Lift had problems this time (water) so we moved from 6th floor to 3rd floor as walking up the extra floors is hard at my age. Wifi is also hit and miss. Not working on upper floors and only worked 5 out of our 10 days on the 3rd floor. Not a problem to us though. Nice to see their restaurant is open again.
              Reviewed February 01, 2018
              Dear Kenneth, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this winter with renovations to our banquet and convention areas. We look forward to seeing you on your next trip to Sathorn Grace Serviced Residence! Best Regards, Guest Service Manager
              Responded April 10, 2018
              Sathorn Grace Serviced Residence
              12345
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