Secret Cliff Resort & Restaurant
Secret Cliff Resort & Restaurant
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Guestroom Secret Cliff Resort & Restaurant
Guestroom
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Lobby Secret Cliff Resort & Restaurant
Lobby
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Lobby Secret Cliff Resort & Restaurant
Lobby
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Swimming pool Secret Cliff Resort & Restaurant
Swimming pool
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Location
Very good
7.5
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Secret Cliff Resort & Restaurant

Very good location
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Very good
From 3007 reviewsSee what guests said
7.8
  • Airport transfer

  • 580 meters to the beach

  • Free Wi-Fi in all rooms

  • Hot tub

Room choices
7.9
Very good
Room comfort & quality
Don't miss out!5 travelers are looking at this property right now | 5 travelers have booked today.
Suite Ocean View
Suite Ocean View
...
  • 80 m²/861 ft²
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Superior Garden View
Superior Garden View
...
  • Garden view
  • 30 m²/323 ft²
  • 1 double bed
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Family Deluxe
Family Deluxe
...
  • Ocean view
  • 70 m²/753 ft²
  • 1 single bed and 1 double b...
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Deluxe Ocean View
Deluxe Ocean View
...
  • Ocean view
  • 35 m²/377 ft²
  • 1 double bed
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Junior Suite Ocean View
Junior Suite Ocean View
...
  • Ocean view
  • 64 m²/689 ft²
  • 1 double bed
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Junior Suite
Junior Suite
...
  • 64 m²/689 ft²
  • Shower and bathtub
  • 1 super king bed
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Executive Suite
Executive Suite
...
  • 80 m²/861 ft²
  • Shower and bathtub
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Superior Double or Twin Room with Sea View
Superior Double or Twin Room with Sea View
...
  • 24 m²/258 ft²
  • Shower
  • 2 single beds or 1 king bed
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Deluxe Double or Twin Room with Sea View
Deluxe Double or Twin Room with Sea View
...
  • 30 m²/323 ft²
  • Shower
  • 2 single beds or 1 super ki...
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Superior Villa Sunset
Superior Villa Sunset
...
  • 35 m²/377 ft²
  • Shower and bathtub
  • 1 double bed
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More about Secret Cliff Resort & Restaurant

More about Secret Cliff Resort & Restaurant

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

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European cuisine
European cuisine
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (3007)Booking.com Reviews (609)
7.8
Very good
Read reviews from:
Cleanliness8.1
Facilities7.5
Location7.5
Room comfort and quality7.9
Service7.9
Value for money7.9
Provided by verified guests of Agoda
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Room type
Superior Garden View
Deluxe Ocean View
Family Deluxe
Junior Suite Ocean View
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Showing 2754 verified guest comments
12345
7.6
Very good
Mizanur from Bangladesh
Family with young children
Junior Suite Ocean View
Stayed 3 nights in June 2018
Staff of restaurant not well trained for well negotiating & behaviour. ”
Staff of restaurant not well trained for well negotiating & behaviour.
Reviewed June 19, 2018
8.8
Excellent
Thi from Vietnam
Group
Stayed 2 nights in April 2018
Nice Place to stay”
Hotel is clean , staff friendly
Reviewed June 07, 2018
4.8
Dawn from Australia
Solo traveler
Superior Garden View
Stayed 13 nights in May 2018
Acceptable”
There is not even a local shop to buy water nearby so it means getting a taxi to Patong which is 12 AUD one way .Also had room service every night and the place was not collected even after i called three times to request it being collect and so gave up and left it outside my room wher it sat until the afternoon of the following day or until i order room service again that night
Reviewed June 01, 2018
8.0
Excellent
HUI from Singapore
Couple
Superior Garden View
Stayed 3 nights in May 2018
Good location”
Good location
Reviewed May 24, 2018
9.6
Exceptional
Rachaya from Thailand
Couple
Stayed 3 nights in April 2018
VERY GOOD PLACE TO STAY”
I would like to say THANK YOU to team for making our stay memorable. Service was great! Staff were always attentive, friendly and professional.
Reviewed May 23, 2018
4.0
Evvy from Singapore
Group
Family Deluxe
Stayed 2 nights in May 2018
Nice view, Others Nothing Else & will not recommend it”
This hotel located at middle of the hill and a bit difficult to get Taxi or Tuk Tuk. Most of their rooms is on a slope & some rooms tag with staircases. The down and up of the slope & staircases, I strongly not recommend for those eldest peoples & parents with kids to stay at here. Besides that, you sure will regret if you stay here. Especially with the noise communication making by the few groups of insects from day to night. And please prepare that there are a lot of mosquitoes too! And do not too much expectations for their breakfast choices. Furthermore, to prevent the hotel guests to get hurt in future by using the swimming pool facility, please work & fix up the fall/breaks tiles in the swimming pool.
Reviewed May 23, 2018
10.0
Exceptional
MARIA from United Kingdom
Family with young children
Superior Garden View
Stayed 6 nights in May 2018
Very nice place, excellent staff”
The Secret Cliff Resort and Restaurant is a great place to stay. The hotel staff was very attentive and helpful. Some rooms are located on the side of a hill, but the staff will provide rides to and from your room upon request. Great place to stay while in Karon Beach, Phuket.
Reviewed May 17, 2018
4.0
Peerachaya from Thailand
Family with young children
Superior Garden View
Stayed 1 night in April 2018
Acceptable”
One night in this hotel we got room with sea view but staff not good take care room far away from the lobby if you need anything you have to walk to lobby so far beacuse can't use telephone from room they got two swiming pool but alot of chinese guest and far away from shop or resterant
Reviewed May 04, 2018
2.8
Youssef from United States
Couple
Stayed 5 nights in April 2018
Worst hotel ever, a huge scam”
This hotel is such a scam, we booked the superior sea view villa and it was far far from the photos on any website for this hotel including their brochure, the manager was so rude, there was no shower it was just a shower head and a water heater like your great grandma would have had when she was 10 and the manager said she didn't want to hear again that it's unlike the photos. The AC didn't work, our friends got the deluxe sea view villa and that's probably the only room you should even consider booking if you do consider it. Otherwise they take you to an old building in the back and there is no sea view it just faces that direction but you're so far away you can't see it
Reviewed April 28, 2018
7.6
Very good
Atitaya from Thailand
Family with young children
Deluxe Villa Sea View
Stayed 3 nights in April 2018
Panorama sea view when early morning begins ”
Good Italian Pizzas.
Reviewed April 23, 2018
6.4
Good
Len from Singapore
Group
Deluxe Ocean View
Stayed 2 nights in September 2017
Love the view”
breakfast was average. However view from hotel was great. Only downside was the hotel can be crowded and noisy. You can hear the chatter from your neighbor. Perhaps it was bad timing on our visit
Reviewed April 21, 2018
4.4
Trisha from United States
Solo traveler
Deluxe Ocean View
Stayed 4 nights in April 2018
Would not recommend ”
I will start by saying the only pro of this place is the breathtaking views from the pool. I booked an ocean view room but was given a room so far away you could see nothing but trees. So if you’re lucky to get a room with an actual view that would be a plus too. But let me tell you this place is in the absolute middle of no where. There is NOTHING in walking distance and the prices at the hotel are insane! (700 baht for a pizza, 1300 one way transfer to the airport- I paid 700 baht for a private taxi to the pier from the airport) so no matter what you want to do you will have to get a taxi from the hotel which they also insanely upcharge. 400 baht to drive me down the steep steep hill to Karon beach. They do have a free shuttle service but only leaves at a certain time and bus is always full. The staff doesn’t speak or understand any English which is insane when booking a resort therefore, they are not accommodating at all! The room was ok- our shower head didn’t work
Reviewed April 15, 2018
9.6
Exceptional
Mayvianna from Malaysia
Group
Stayed 3 nights in April 2018
Very nice place with plenty of facilities”
Very hard to get WiFi in rooms.
Reviewed April 13, 2018
9.6
Exceptional
Martin from United Kingdom
Couple
Junior Suite Ocean View
Stayed 3 nights in April 2017
Recent Stay”
Great location right next to the beach, close to all the restaurants and bars. Staff there were extremely friendly and helpful. Breakfast was good with plenty of options everyday. Would definately stay here again
Reviewed April 09, 2018
6.4
Good
Krystal from Singapore
Group
Deluxe Ocean View
Stayed 3 nights in March 2018
Good”
Hotel was overbooked and we were transferred to another hotel for our first night. The hotel we were transferred to was not up to our expectations and we were pretty disappointed. The amount of time we had to wait just to be checked in was ridiculous and we spent most of our first day just waiting around for them to send us over and get the room ready. However, the view there was really pretty there and we got some nice pictures in! Due to the location, we needed to Grab everywhere as many places are not as accessible. Would definitely want to visit again if they improved their speed!
Reviewed April 04, 2018
10.0
Exceptional
Brian from United States
Family with young children
Superior Garden View
Stayed 4 nights in March 2018
Exceptional”
Exactly what we wanted from our resort: quiet, peaceful, gorgeous views! Loved every minute of the stay and hope to be back sometime.
Reviewed April 02, 2018
4.0
Neil from United Kingdom
Couple
Stayed 7 nights in March 2018
Not a four star hotel”
We booked this hotel for 7 nights but left after 4,the hotel is situated on a steep hill but the hotel has a buggy car to ferry you up and down every time you want to leave your room,you have to call from your room if the phones working,our bathroom was infested with black earwigs when we complained,maid clean loom.the breakfast is ok if you like juice and toast,this hotel caters for Chinese who are most unruly greedy people I’ve come across,you would think it was the last supper,they are so loud and ignorant, However I thought the staff on the desk were very helpfull,the hotel has excellent views out to the sea,the hotel is on top of a hill with no means of easy access to restaraunts beaches and nightlife areas unless you want to pay high tuk tuk prices or hire your own car like I did,I’ve stayed in many hotels across Thailand in many places but I find it hard to reccomend this hotel,I’ve stayed in the front village hotel last time in Phuket I’m sorry I did not return there.
Reviewed March 28, 2018
6.8
Good
Rachaneekorn from Thailand
Solo traveler
Deluxe Ocean View
Stayed 1 night in February 2018
Nice view, there's shuttle service to Karon and Patong beach”
Good view for oceanfront rooms, terrace restaurant is awesome you can enjoy food with the view of Karon beach, this resort is hideaway it's nice for people who love serenity, to go to the beach only need their shuttle service, staffs were just o.k. food is expensive
Reviewed February 26, 2018
4.8
Andrew from United Kingdom
Solo traveler
Superior Garden View
Stayed 5 nights in February 2018
Needs updating and repair!”
Probably a Thai GM, and/or owner does not want to spend any money. Dangerous tiles missing in pool (alot, and very sharp to cut you easily!), and rooms are old and not good condition. No black out curtains, so take eye shade. Bad road noise from Garden view rooms/neighbours. Staff at FO were good, maids very good, restaurant staff mostly good. Poor breakfast (Chinese guests liked it, but not good for Westerners) + expensive restaurant (which also needs TLC, and better furniture for terrace area). Be warned also that 4-6 coaches full of Chinese eaters at one time, few times per day, just for their set menu tour group in restaurant - not a nice place to relax, and pool area also very small. Would only recommend staying in ocean view room, and only if you enjoy to relax in your room when at hotel. Far better resorts available
Reviewed February 23, 2018
5.2
Tina from Denmark
Family with young children
Deluxe Ocean View
Stayed 3 nights in February 2018
Absolutely terrible reception. Rude and condescending! ”
I can't recommend this hotel because of our experiences with the reception. Incredibly rude and condescending. The hotel needs a thorough make-over-everything is run down. Holes in sheets from ware and paint peeling off. The buffet is purely Chinese: rice ect. for breakfast and Chinese dominate the clientele. Except for the rude reception the staff doesn't speak any English and simple requests like "Where do I put my plate" will not be understood or the staff will say "what? pay??". With a make-over and service-minded staff it could be a lovely place, but staff ruins it all!
Reviewed February 13, 2018
12345
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