Secret Cliff Resort & Restaurant

Have a question for Secret Cliff Resort & Restaurant?
Very good
From 2907 reviewsSee what guests said
7.8
82% would recommend to a friend
Secret Cliff Resort & Restaurant
See more photos
Lobby
See more photos
Lobby
See more photos
Swimming pool
See more photos
Swimming pool
See more photos
7.5 Very good location
See map
See all 62 photos
7.5Location
Removed from saved list
  • 580 meters to the beach

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Room choices
Suite Ocean View
...
  • 80 m²/861 ft²
Enter dates to see prices
Double Or Twin Deluxe Ocean View
...
  • 32 m²/344 ft²
Enter dates to see prices
Superior Garden View
...
  • Garden view
  • 30 m²/323 ft²
  • 1 double bed
Enter dates to see prices
Family Deluxe
...
  • Ocean view
  • 70 m²/753 ft²
  • 1 single bed and 1 double b...
Enter dates to see prices
Deluxe Ocean View
...
  • Ocean view
  • 35 m²/377 ft²
  • 1 double bed
Enter dates to see prices
Junior Suite Ocean View
...
  • Ocean view
  • 64 m²/689 ft²
  • 1 double bed
Enter dates to see prices
Junior Suite
...
  • 64 m²/689 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Executive Suite
...
  • 80 m²/861 ft²
  • Shower and bathtub
Enter dates to see prices
Double Or Twin Superior Garden View
...
  • 30 m²/323 ft²
Enter dates to see prices
Superior Villa Sunset
...
  • 35 m²/377 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Have a question for Secret Cliff Resort & Restaurant?

More about Secret Cliff Resort & Restaurant

An overview

Show more

Nearest essentials

Show less

What to eat nearby

Asian cuisine
Talay food1
1.4 kmAsian, European, Thai
Rayaan's Oriental Restaurant
3.3 kmAsian, European, Halal
Number 6
4.0 kmAsian, Seafood, Thai
European cuisine
Rustic - Eatery & Bar
2.9 kmEuropean, Italian, Mediterranean
Akvavit sill & nubbe
6.5 kmEuropean, International, Scandinavian

What they offer

Show less

Guest policies

Show more

Some helpful facts

Show more

Verified guest reviews

Agoda Reviews (2907)Booking.com Reviews (518)
7.8
Very good
Filter by guest type:
Cleanliness8.1
Facilities7.6
Location7.5
Room comfort and quality7.9
Service7.9
Value for money8.0
Food and dining7.5
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
简体中文
ภาษาไทย
Deutsch
more
Room type
Superior Garden View
Deluxe Ocean View
Family Deluxe
Junior Suite Ocean View
Sort guest comments by:
Showing 2694 verified guest comments
12345
5.2
Tina from Denmark
Family with young children
Deluxe Ocean View
Stayed 3 nights in February 2018
Absolutely terrible reception. Rude and condescending!
I can't recommend this hotel because of our experiences with the reception. Incredibly rude and condescending. The hotel needs a thorough make-over-everything is run down. Holes in sheets from ware and paint peeling off. The buffet is purely Chinese: rice ect. for breakfast and Chinese dominate the clientele. Except for the rude reception the staff doesn't speak any English and simple requests like "Where do I put my plate" will not be understood or the staff will say "what? pay??". With a make-over and service-minded staff it could be a lovely place, but staff ruins it all!
Reviewed February 13, 2018
Did you find this review helpful?|
7.6
michael from United Kingdom
Couple
Deluxe Ocean View
Stayed 4 nights in October 2017
NICE RESORT
STUNNING VIEWS IF YOU CHOOSE THE RIGHT ROOMS ......... but would not recommend it it if you are elderly or infirmed. as most of the bungalows are on a very steep hills... AND UNLESS YOU MANAGE TO GET THE LOCAL..HOTEL BUGGY i would not recommend this hotel if you are incapacitated in any way
Reviewed February 01, 2018
Did you find this review helpful?|
3.2
Olande from Singapore
Couple
Superior Villa Sunset View
Stayed 3 nights in January 2018
Fake photo's, poor customer service, a complete fraud of a hotel
If you enjoy being welcomed by a mountain of rubbish on your doorstep then this is the place for you. Also if you enjoy risking your life by crossing one of the most dangerous roads, on a blind bend then risk staying here. We booked at the hotel, and were located across the road next to the staff quarters, when we complained we were threatened with worse accommodation. Completely false advertisement, such an absolute waste of a spot - not customer service, no value for money, clueless managers.
Reviewed January 30, 2018
Did you find this review helpful?|
8.4
Lorne from Netherlands
Couple
Stayed 7 nights in January 2018
Our Stay at Secret Cliff
Secret Cliff is located on a hilly section between Patong Beach and Karon Beach. The resort has a busy highway going through the property. If you should ever stay there stay on the side of the ocean and choose any accommodation without the word Villa in it. Then you will be on most beautiful side with lovely gardens, quiet, great view of the ocean. Beware that the resort has no beach so you will need to take a shuttle bus to Karon Beach (much quieter) or Patong Beach for those wanting to live the wild party life. Patong however has the better shopping. Staff were friendly and the upgraded room Villa Room was very good with a magnificent view of the ocean.
Reviewed January 25, 2018
Did you find this review helpful?|
9.2
ANIZA from Malaysia
Family with young children
Deluxe Ocean View
Stayed 1 night in September 2017
Nice view
They upgrade our room from deluxe sea view to junior suite ocean view for free..
Reviewed January 22, 2018
Did you find this review helpful?|
5.6
sidney from Brazil
Family with young children
Deluxe Ocean View
Stayed 2 nights in January 2018
Disappointing.
I was very disappointed with the hotel staff. The reception Manager was not helpful. The staff needs a lot of training. They are rude and specially the concierge people. They make no effort to help you. I made the reservation with Agoda for our family, me, wife and 3 children, and I paid for an extra bed at the time of the reservation all including breakfast. When I got there they told me the family room would fit just the couple and 2 children and not the 3rd child and there was just 1 double bed and 1 single bed to sleep every 5 people. Impossible to sleep everyone. I had to pay for another extra bed. So My complain is with the hotel which did not follow the AGODA RESERVATION and they did not care about my satisfaction for the first time in Thailand. Besides that the HOTEL is well located considering the view of the ocean. But It has no access to the hotel beach. You have to get transportation to the other beaches. Besides that, the pool is very nice and clean.
Reviewed January 21, 2018
Did you find this review helpful?|
4.0
Sachin from India
Couple
Deluxe Ocean View
Stayed 4 nights in December 2017
Year End Stay
We stayed there for 3 nights during new year celebration, really disappointed with the staff, even the front desk. Very negative attitude showed to the guests. Nothing clean, the utensils from other rooms were there for entire day/night and lots of mosquitos were around. Very limited or No toiletries provided in the room.
Reviewed January 20, 2018
Did you find this review helpful?|
2.0
MITCHELL from United States
Couple
Stayed 4 nights in January 2018
Good View, Nothing Else
This hotel is in the middle of nowhere....great ocean view from my balcony, however, that is where this good reviews ends....The staff are not very helpful and was quite rude from the check-in process. Granted on the first night, it was raining, I would hope that someone working the front desk would tell me what I need to check-in, rather than walk from my car 3 times in the pouring rain. Now, on to the breakfast, this was an adventure because breakfast was terrible every day. And on my final day there, I got food poisoning and had to sleep my last day in my room sick as a dog. I can't believe how some of these places stay in business, but oh well on to the next adventure.
Reviewed January 16, 2018
Did you find this review helpful?|
8.8
Kaitlyn from Canada
Solo traveler
Superior Garden View
Stayed 2 nights in January 2018
Excellent
Great view. Clean rooms. Friendly staff. Built on a steep hill with busy road to cross. Not walkable To shops, beaches, restaurants etc. Great if you want to stay at the hotel or day trip to beach they do offer shuttle service.
Reviewed January 10, 2018
Did you find this review helpful?|
5.2
Svitlana from Ukraine
Couple
Deluxe Ocean View
Stayed 2 nights in December 2017
Would not recommend it
Nice location, but poor service We didn’t get the room we booked Restaurant has wonderful view, but food on NY dinner was not tasty.
Reviewed January 07, 2018
Did you find this review helpful?|
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

Prev
February 2018
MoTuWeThFrSaSu
   1234
567891011
12131415161718
19202122232425
262728    
Next
March 2018
MoTuWeThFrSaSu
   1234
567891011
12131415161718
19202122232425
262728293031 
Thu, 22 Feb 2018 - Fri, 23 Feb 2018(1 night)