Seralago Hotel and Suites Main Gate East
Seralago Hotel and Suites Main Gate East
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7.6
Very good

"The staff at this hotel are always very nice and helpful."

killy

|

May 2, 2017

Family Junior Suite - Bed Seralago Hotel and Suites Main Gate East
Family Junior Suite - Bed
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Lobby Seralago Hotel and Suites Main Gate East
Lobby
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Lobby Seralago Hotel and Suites Main Gate East
Lobby
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Swimming pool [outdoor] Seralago Hotel and Suites Main Gate East
Swimming pool [outdoor]
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See map Seralago Hotel and Suites Main Gate East
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Excellent
Location
8.4
See all 6 photos Seralago Hotel and Suites Main Gate East
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What guests are saying:
older property but fun an priced right
GARY from United States
Couple
We arrived earlier than check-in time but we were able to check-in. Facilities were clean and staff was courteous. Will definitely recommend and come back :)
Vicky from United States
Family with young children
Very clean pools. Good for families. Great lovation
Sue
Solo traveler
The hotel is close to everything. The rooms are very big and the bathroom is fantastic. Really i dont expect that place with that price
Solange
Family with teens
Very good
Annette from United States
Family with young children
Clean Sheets, No Bed Bugs. Clean Towels, House Keeping The Best. I always Choose this HOTEL. Jacuzzi is nice and Pools are Clean. The HOTEL IS UNDERSTANDING. Do not BELIEVE WHAT PPL SAID ABOUT THE HOTEL. I GIVE IT A 10 STAR!!!
Shuntia from United States
Family with young children
Comfy beds, quiet accommodations and close to parks.
Cindy from United States
Solo traveler
The hotel is located close to local attraction area and room price is affordable.
Victoria from United States
Family with teens
The staff was kind and friendly.
Jeremiah from United States
Solo traveler
Martha made sure that I always had the best breakfast experience. Very nice staff
Dimitrios from United States
Business traveler

Seralago Hotel and Suites Main Gate East

Excellent location
- Inside city center
- What's nearby?
Very good
From 741 reviewsSee what guests said
7.1
/
10
Very good value for money
7.3
Value for money7.3
Distance to city center14 miles
Location rating8.4
Nearest airportKissimmee Gateway Airport (ISM)
Distance to airport8.4 km
  • Free Wi-Fi in all rooms!

  • Hot tub

  • Air conditioning

  • Daily housekeeping

Room choices
This property is in high demand!Booked 15 times since yesterday | 8 travelers are looking at this property right now
Two-Room Suite
Two-Room Suite
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 2 double beds and 1 sofa be...
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Family Junior Suite
Family Junior Suite
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 bunk bed and 1 single bed...
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Deluxe Pool Side
Deluxe Pool Side
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 double beds
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Standard Deluxe Room
Standard Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 double beds
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Deluxe King Bed
Deluxe King Bed
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Room Selected at Check-In
Room Selected at Check-In
...
  • Room size: 26 m²/280 ft²
  • 1 double bed
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Double Economy
Double Economy
...
  • Bathtub
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Economy Single
Economy Single
...
  • Bathtub
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Standard Quadruple
Standard Quadruple
...
  • Bathtub
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Double Economy
Double Economy
...
  • Bathtub
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More about Seralago Hotel and Suites Main Gate East

More about Seralago Hotel and Suites Main Gate East

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

7.2
Very good

"Was happy with the stay, close enough to Disneyland."

Cimmaron

|

September 4, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (741)Booking.com Reviews (3662)
7.1
/
10
Cleanliness6.1
Facilities6.5
Location8.4
Room comfort and quality7.1
Service7.1
Value for money7.3
Provided by verified guests of Agoda
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Showing 380 verified guest comments
12345
3.2
Melanie from United Kingdom
Couple
Standard Deluxe Room
Stayed 3 nights in December 2018
Wouldn’t come back”
This hotel was gross. The bathroom was mouldy, paint flaking off everywhere. The tv was from the bloody 1900’s the biggest box thing you’ve ever seen. It was like we were in a museum. If you like a piercing noise whilst trying to watch it this is for you. We turned it on (no remote I must add) and turned it straight back off it was that bad. Room smelt like mould. Carpet was gross. Walls paper thin so you can hear your neighbours or the people above you. No one in considerate and everyone makes noise until 3am stomping around yelling outside your door then they decide to cut the grass right outside our door at 6am. Staff weren’t much help with where to eat etc. just said eat here at the restraunt Wouldn’t eat here even if I had to. Looked dirty as. Didn’t feel the safest here either, tried to use the pool however a lot of people love to hang out in gangs and they made me feel very uncomfortable whilst there so we just walked past. Overall a very noisy, not clean, shit hotel.
Reviewed December 10, 2018
6.8
Good
Damaris from Puerto Rico
Family with young children
Economy Room
Stayed 4 nights in December 2018
Great location but that’s about it ”
Pros: location, cheap price, friendly staff Cons: this location needs remodeling asap.. entered to a room with a very strong humidity smell, stained carpets, bulky tv from the 80’s the control worked only if you r literally in front of it... in the bathtub you have great hot water but in my room it would make a pool and you had to wait for it to run out... the faucets r very difficult to open and get water running... IT REALLY NEEDS TO BE RENEWED... you get what you pay for...
Reviewed December 10, 2018
7.6
Very good
Rishad from Kazakhstan
Solo traveler
Economy Single
Stayed 1 night in November 2018
Not bad! ”
I think the motel was ok, especially taking into consideration low price. Still, room was quite dated, but at least bathroom looked recently renovated. The room even had iron with iron board. $7.95 for so called resort fee was a bit annoying, but overall - not bad experience at seralago!
Reviewed November 27, 2018
8.8
Excellent
william from United States
Business traveler
Deluxe Pool Side
Stayed 3 nights in November 2018
Great place crappy front desk”
Once again Johanna and vernice are the glue of the front desk the short girl I think is a manager with her hair pulled back has not a clue of customer service skills nor Chris's who was helping out couldn't even fix a simple problem with a booking I spend a lot of time and money at this place and after the shitty experience with those 2 I think I will take the money I spend elsewher Again Johanna a non supervisor had to fix the issues CHRISS FIX YOUR SHITTY ATTITUDE AND YOUR U TO LITTLE SMURF LADY
Reviewed November 06, 2018
6.0
Linda from United States
Family with young children
Double Economy
Stayed 2 nights in December 2018
My 3rd time staying here.”
My 5yr old granddaughter and I went to the pool on Monday. We could not use the pool as they had a big group of kids in and they kept throwing a football in the pool. I told the bartender and he acted like I was disturbing he so we just went to the room.
Reviewed December 06, 2018
10.0
Exceptional
Keetundra from United States
Family with young children
Standard Deluxe Room
Stayed 1 night in November 2018
Love this place”
Resort is great.. Rooms are nice.. And Mrs.Dora in the front office is awesome.
Reviewed December 02, 2018
10.0
Exceptional
Keetundra from United States
Family with young children
Standard Deluxe Room
Stayed 1 night in November 2018
Awesome”
Love the resort. Love the staff. The manager at the front desk is a sweetheart.
Reviewed November 28, 2018
10.0
Exceptional
Keetundra from United States
Family with young children
Standard Deluxe Room
Stayed 1 night in November 2018
Exceptional”
Seralago is by far one of the best resorts ever.the front desk team is so sweet and organized and johanna is helpful and polite.
Reviewed November 28, 2018
10.0
Exceptional
Shuntia from United States
Family with young children
Deluxe King Bed
Stayed 1 night in August 2018
This is a Good Hotel. Mira, Helen best customer service all hands down. ”
Clean Sheets, No Bed Bugs. Clean Towels, House Keeping The Best. I always Choose this HOTEL. Jacuzzi is nice and Pools are Clean. The HOTEL IS UNDERSTANDING. Do not BELIEVE WHAT PPL SAID ABOUT THE HOTEL. I GIVE IT A 10 STAR!!!
Reviewed August 10, 2018
10.0
Exceptional
william from United States
Solo traveler
Deluxe Pool Side
Stayed 3 nights in June 2018
Getting better”
After reading all the negative review I think it's time to say a few words one being I've stayed here like 100 times and have never found bugs bed bugs moldy bread smelly rooms or old run down rooms but I will say I've seen a bunch of pigs as guests throwing trash everywhere If your looking for the Ritz Carlton come on people look at the price your paying As far as the staff they are very good at there job have never ever been treated rude by anyone of them I think you morons bashing this gem of a place are just trying to get a free room
Reviewed July 05, 2018
2.0
Lekesha from United States
Group
Standard Deluxe Room
Stayed 3 nights in December 2018
Poor”
Poor stay not clean roaches and bugs also staff was rude
Reviewed December 09, 2018
5.6
walter from United States
Couple
Double
Stayed 5 nights in November 2018
Above average”
I had to leave do early to a family emergency, They told me they were going to give a two day refund because I had to leave early. Never saw a refund. I tried to contact AGODA but they never answer their phones. So AGODA was no help at all.
Reviewed November 27, 2018
5.2
Dmitrii
Business traveler
Standard Deluxe Room
Stayed 7 nights in November 2018
Поищите другой отель за эти деньги/Look for another hotel for the money”
Данный отель с мебелью 80 годов, ковёр давно не менялся, все ржавое и грязное. Видел таракана. Запах старой мебели. Кондиционер давно не чистили. Слышно что делают соседи вокруг. Точно отдохнуть не получится./This hotel with furniture 80 years, the carpet has not changed, all rusty and dirty. Saw a cockroach. The smell of old furniture. Air conditioning hasn't been cleaned in a while. Hear what do the neighbors around. You can't exactly rest.
Reviewed November 27, 2018
8.4
Excellent
Katelynn
Solo traveler
Deluxe King Bed
Stayed 7 nights in November 2018
Cheap, nice and affordable.”
So this was actually a good investment in my opinion, I stayed for a week, definitely got my money's worth. The staff was nice, willing to help but not overbearing. (Which is nice for me because this was my first solo-hotel experience.) The rooms were quite large, (admittedly I got a deluxe king, but paid around $30ish per night) - came with a desk, a rolling table - which was great when I was watching tv - sharing dinner with the person I came to visit. The double fridges were the best part, because I was able to buy a few two liters from the walmart nearby, and save myself a decent amount of money. Good for budget. They supplied a good amount of towels, and restocked the soaps/extras every time they cleaned the room. This place doesn't have vending machines, so if you're a late-nighter this is something to keep in mind. Not much of a let down or anything, but something to note. They're an older hotel, a little further out, but if you don't mind the drive - save your money here.
Reviewed November 09, 2018
8.0
Excellent
Tom from United States
Couple
Economy Room
Stayed 6 nights in October 2018
Good place for the money”
Not a fancy hotel, but a good value for the money. The staff works very hard to maintain this older property and they do a pretty good job. We travel with a couple of dogs and we still got excellent service from housekeeping every day this past week. NOTE: They will NOT service your room unless your pet is in a crate and you advice the front desk of such. Maintenance is usually pretty quick to fix any issues and the front desk is great at taking carfe of your needs.
Reviewed November 05, 2018
8.8
Excellent
Lee from Malaysia
Group
Family Junior Suite
Stayed 3 nights in September 2018
Affordable Stay”
For most travellers who are looking for an affordable stay in Orlando, this would be an option recommended especially if you are visiting the theme parks. As there is shuttle service available to the major theme parks, this could save up some time and cost to go for public transportations or hiring ride. The hotel and its facilities are overall good.
Reviewed October 18, 2018
8.8
Excellent
Jennifer from United States
Family with young children
Standard Deluxe Room
Stayed 3 nights in October 2018
Good to sleep in for cheap money”
I've been here twice now. Good for cheap money just to sleep and swim. 2 pools and 2 hot tubs open til midnight are a big plus. Small pizza place and arcade inside are decent. The rooms are dated, and not well maintained, but good to sleep in. Surface cleaned but not detail cleaned at all. Creases of carpets are gross, behind bathroom door is gross, etc. Great location. Pools are clean and in good repair. I'm very scared of bed bugs so I flipped the mattresses and checked before bringing my stuff in. My room was fine, but while I was there I saw 2 rooms on the other side being treated for bed bugs. From what I read it can happen in the most expensive hotels, so the way I see it is at least they take care of the problem. I will stay there again in the future, because I'm cheap and it's better than others in it's price range.
Reviewed October 07, 2018
8.4
Excellent
Noela from United States
Family with young children
Standard Deluxe Room
Stayed 3 nights in October 2018
Excellent”
My room was pretty decent for the price. It was clean, little rust spots here & there, but nothing to “scare” someone away, unless you’re a VERY PICKY person. Good location, access to turnpike to main attractions & Disney is pretty close, nice pool, a couple fast food places on site, but more food options pretty much “next door” , that might be affordable for a larger family. Overall MY ROOM & experience here was great.
Reviewed October 06, 2018
3.6
Jason from United States
Business traveler
Standard Deluxe Room
Stayed 12 nights in September 2018
Acceptable”
Incredibly rude desk person. Facilities and grounds were horribly dirty. Garbage everywhere. Mdicrowave didn’t work. TV had to be replaced. Refrigerator didn’t work and was replaced. of communication. Unethical charges applied with zero communications.
Reviewed October 06, 2018
9.6
Exceptional
Nicole
Family with teens
Deluxe Pool Side
Stayed 4 nights in September 2018
Exceptional”
For the price you can't beat its location. I was happy with my stay . I even did my laundry while we were there. Accommodations were great. One thing is people needs to watch their kids in the pool . There are for others in the pool and surrounding areas. Only negative would be not enough towels for the pool.
Reviewed September 19, 2018
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