Seralago Hotel and Suites Main Gate East

Seralago Hotel and Suites Main Gate East

5678 W. Irlo Bronson Memorial Highway, Disney Maingate - Celebration Area, Orlando (FL), United States, 34746
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Family Junior Suite Seralago Hotel and Suites Main Gate East
Family Junior Suite
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    Lobby Seralago Hotel and Suites Main Gate East
    Lobby Seralago Hotel and Suites Main Gate East
    Swimming pool [outdoor] Seralago Hotel and Suites Main Gate East
    Deluxe King Bed Seralago Hotel and Suites Main Gate East
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    Swimming pool [outdoor] Seralago Hotel and Suites Main Gate East

    Guest reviews

    7.0
    Very good
    /10
    (838 reviews)See what guests said
    9.2
    Exceptional

    "Great place to stay without the resort price."

    Raymond

    -

    January 14, 2019

    7.2
    Very good value for money

    Property highlights

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!Booked 13 times since yesterday | 5 travelers are looking at this property right now
    Excellent
    Location
    8.4
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • Old Town420 m
  • Old Town Kissimmee500 m
  • Falcon's Fire Golf Course1.63 km
  • Galleria Portofino Inc3.13 km
  • Lake Buena Vista Factory Stores3.34 km
  • ESPN Wide World of Sports Complex4.01 km
  • Kartworlds Of Kissimmee Inc4.15 km
  • The Ganachery4.16 km
  • Disneys Sports Complex4.37 km
  • ESPN Wide World of Sports4.4 km
  • Value for money7.2
    Distance to city center14 miles
    Location rating8.4
    Nearest airportKissimmee Gateway Airport (ISM)
    Distance to airport8.4 km
    Select your room
    Two-Room Suite
    Two-Room Suite
    ...
    • Room size: 55 m²/592 ft²
    • Pool view
    • 2 double beds and 1 sofa be...
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    Family Junior Suite
    Family Junior Suite
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 bunk bed and 1 single bed...
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    Deluxe Pool Side
    Deluxe Pool Side
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 2 double beds
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    Standard Deluxe Room
    Standard Deluxe Room
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 2 double beds
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    Deluxe King Bed
    Deluxe King Bed
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 1 king bed and 1 sofa bed
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    Room Selected at Check-In
    Room Selected at Check-In
    ...
    • Room size: 26 m²/280 ft²
    • 1 double bed
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    Economy Single
    Economy Single
    ...
    • Bathtub
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    Standard Quadruple
    Standard Quadruple
    ...
    • Bathtub
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    Economy Room Resort Fee Included
    Economy Room Resort Fee Included
    ...
    • Bathtub
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    Double Economy
    Double Economy
    ...
    • Bathtub
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    Have a question for Seralago Hotel and Suites Main Gate East?

    What people love about the property

    • 8.8
      Excellent

      "Great pool."

      Kathryn

      |

      October 23, 2018

    • 9.2
      Exceptional

      "We love it there and staff is always helpful and nice."

      Yvonne

      |

      October 26, 2018

    • 8.8
      Excellent

      "The hotel and its facilities are overall good."

      Lee

      |

      October 18, 2018

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    More about Seralago Hotel and Suites Main Gate East

    More about Seralago Hotel and Suites Main Gate East

    10.0
    Exceptional

    "Highly recommend it."

    Joceyn

    |

    January 12, 2019

    An overview

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    What they offer

    5.6
    Review score

    "Convenient location to reach the parks."

    wesou

    |

    December 17, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (838)Booking.com Reviews (3608)
    7.0
    /
    10
    Cleanliness6.1
    Facilities6.4
    Location8.4
    Room comfort and quality7.1
    Service7.0
    Value for money7.2
    Provided by verified guests of Agoda
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    All guests (838)
    All room types

    Show reviews that mention 

    Showing 427 verified guest comments
    12345
    6.8
    Good
    Michael from United States
    Couple
    Deluxe King Bed
    Stayed 2 nights in February 2019
    Good”
    Mattress was terrible, blood on side of sheet, no mini fridge. Asked for handicap room and even though there was handicap toilet and sink, there was no walk-in/roll-in shower,it had a tub. But service was great with anything we asked to be delivered to room.
    Reviewed February 16, 2019
    6.8
    Good
    Ashley from United States
    Solo traveler
    Standard Room
    Stayed 4 nights in February 2019
    Decent but hit or miss ”
    I stayed here last year for an event and while it wasn’t the best hotel it was decent and clean. This year the first room I had was dark and had an odd smell. I didn’t even want to touch anything although I knew it was clean. It was late so I went to sleep and requested a new room in the morning. The next room was clean and bright and updated but the bathroom looked as if it was going to fall apart and the tub flooded. I stuck it out for the four days since the rest of the room was fine. Don’t think I’ll stay here in the future although it’s very affordable. Nice staff but there’s construction going on and the chances you’ll get a decent room are probably 50/50
    Reviewed February 12, 2019
    8.8
    Excellent
    william from United States
    Business traveler
    Deluxe Pool Side
    Stayed 3 nights in November 2018
    Great place crappy front desk”
    Once again Johanna and vernice are the glue of the front desk the short girl I think is a manager with her hair pulled back has not a clue of customer service skills nor Chris's who was helping out couldn't even fix a simple problem with a booking I spend a lot of time and money at this place and after the shitty experience with those 2 I think I will take the money I spend elsewher Again Johanna a non supervisor had to fix the issues CHRISS FIX YOUR SHITTY ATTITUDE AND YOUR U TO LITTLE SMURF LADY
    Reviewed November 06, 2018
    8.4
    Excellent
    francisco from Brazil
    Couple
    Double room - Economy - Room Only
    Stayed 5 nights in February 2019
    Top”
    Top
    Reviewed February 12, 2019
    10.0
    Exceptional
    Marianne from United States
    Couple
    Standard Deluxe Room
    Stayed 8 nights in December 2018
    Great location, walking distance to many things. Staff texted us and got us whatever we needed”
    Staff texted daily to check on us. Two pools, 2 hot tubs, laundry, magic shows on monday nights. Great food. Great staff. Great rooms. Walking distance to Old Town (great place to visit), diners, stores and more. Very clean rooms, housekeeping very thorough. Great place to stay for the value.
    Reviewed December 17, 2018
    8.4
    Excellent
    Michael from United States
    Couple
    Economy Room
    Stayed 1 night in December 2018
    Good value as a great location.”
    We did not take advantage of many of the onsite features of which there are many as our time was a just an overnight stay to be able to give an informed opinion. But if you are going to be visiting area attractions and want an inexpensive place to stay, this is a good deal. The room we stayed in, although a bit dated, was spacious and clean.
    Reviewed December 16, 2018
    7.6
    Very good
    Rishad from Kazakhstan
    Solo traveler
    Economy Single
    Stayed 1 night in November 2018
    Not bad! ”
    I think the motel was ok, especially taking into consideration low price. Still, room was quite dated, but at least bathroom looked recently renovated. The room even had iron with iron board. $7.95 for so called resort fee was a bit annoying, but overall - not bad experience at seralago!
    Reviewed November 27, 2018
    10.0
    Exceptional
    Shuntia from United States
    Family with young children
    Deluxe King Bed
    Stayed 1 night in August 2018
    This is a Good Hotel. Mira, Helen best customer service all hands down. ”
    Clean Sheets, No Bed Bugs. Clean Towels, House Keeping The Best. I always Choose this HOTEL. Jacuzzi is nice and Pools are Clean. The HOTEL IS UNDERSTANDING. Do not BELIEVE WHAT PPL SAID ABOUT THE HOTEL. I GIVE IT A 10 STAR!!!
    Reviewed August 10, 2018
    10.0
    Exceptional
    william from United States
    Solo traveler
    Deluxe Pool Side
    Stayed 3 nights in June 2018
    Getting better”
    After reading all the negative review I think it's time to say a few words one being I've stayed here like 100 times and have never found bugs bed bugs moldy bread smelly rooms or old run down rooms but I will say I've seen a bunch of pigs as guests throwing trash everywhere If your looking for the Ritz Carlton come on people look at the price your paying As far as the staff they are very good at there job have never ever been treated rude by anyone of them I think you morons bashing this gem of a place are just trying to get a free room
    Reviewed July 05, 2018
    9.2
    Exceptional
    Joceyn from United States
    Family with young children
    Two-Room Suite
    Stayed 3 nights in May 2018
    I would recommend this resort for family. It's super close to the parks. ”
    The room smelled like smoke. It's not the staff's fault when people smoke but it was so strong that my family even smelled it. It was full and another room was not an option. I would have enjoyed sleeping in a room that didn't have a strong smell. I will stay again but already requested to make sure the room don't smell like smoke.
    Reviewed May 30, 2018
    10.0
    Exceptional
    Travis from United States
    Family with young children
    Standard Deluxe Room
    Stayed 7 nights in April 2018
    Awesome place to stay for a good price”
    2 big pools 1 kids pool and a hot tub poolside tiki bar......downside to the bar is they charge the same price for a non-alcoholic tequila sunrise as they do for an alcoholic tequila sunrise and they have a 10 dollar adult buffet and when u buy 1 adult buffet u get a child buffet for free
    Reviewed April 28, 2018
    4.8
    Andrew from United States
    Family with teens
    Standard Deluxe Room
    Stayed 2 nights in January 2019
    Sometimes you just have to believe the reviews ”
    I am always optimistic and try to keep an open mind, after reading all the previous reviews I thought this place couldn't be as bad as the other reviews said, I was wrong. The doors did not seal properly and even when closed it felt loose as was so uneasy I slept with my pistol under my pillow, not what you want to do on a getaway of any kind. The furniture definitely needs an upgrade, the drapes were old and one side was missing. We got in at 1am and had to ask for a change of sheets because their was hair all over the ones on the bed. We did get a change which was brought and handed to us. The electrical socket were all loose, the floor was dirty. The bathroom smelt moldy and had what seemed like mud and rust on the wall. There was an attempt to repaint but that was done over the existing rust. The hotel did have a nice pool and hot tub that my youngest enjoyed
    Reviewed January 24, 2019
    4.0
    Srinivas from United States
    Family with young children
    Standard Deluxe Room
    Stayed 4 nights in January 2019
    You will fall Sick if you stay in this Hotel”
    We been in this Seralago Hotel for a 5 days and 4 nights . We paid for Deluxe Room but I don't think we they have us what we paid for in the first place even after we reminded them for better and clean room because of the kids. CONS - So many but just listing only few 1 - Its NOT a resort. It's more like MOTEL. 2 - They charge Resort fee for no reason. No resort facilities at all. 3 - Maintainance / Room clean is worst. They only adjust the bed just to show that they cleaned the room but actually they don't even change bed sheets not vacuum the carpet nor clean the restroom. 4 - They don't vacuum the carpet. You feet is your proof with lot of dust. 5 - You need to ask for extra Toiletries every time. 6 - We had issue with Sink Nob and flush, we requested to have it repaired but they did they send anybody for service even after 2 days after several requests. PROs 1 - Close to Disney World Strong recommendations for you all. DO NOT STAY HERE. YOU AND YOUR FAMILY WILL FALL SICK.
    Reviewed January 23, 2019
    3.6
    Krystie from United States
    Family with young children
    Standard Room
    Stayed 4 nights in January 2019
    Roach hotel! Horrible staff! Highway robbery!”
    Our 12 1/2 hour trip from maryland was suppose 2 be from Thurs-mon 21st. We ended up coming wed night so I booked online for an extra night. Upon arrival we get into room 1026 where it was very outdated, dirty and infested with cockroaches. We immediately left and went to the front desk. Joanna was very nice and helpful and gave us another room (room 226) it was dirty but better (no roaches) it was 11pm and we were tired. Next day Thursday 17th we came back from sight seeing and our room key didnt work. Went to the front desk and they told us we only completed booking for wed night and didnt do our booking for Thurs-mon. They said in order to keep our room we'd have to pay about $70 more additional although we were inconveniced by cockroaches in r 1st roo. Joanna assured us we wouldnt have 2 move rooms and we were good to go. I tried explaining this 2 the lady at the front desk but she was rude and told us we had 2 pay the 29 cancel fee n order 4 us 2 get r stuff out the room we paid 4
    Reviewed January 19, 2019
    8.4
    Excellent
    Katelynn
    Solo traveler
    Deluxe King Bed
    Stayed 7 nights in November 2018
    Cheap, nice and affordable.”
    So this was actually a good investment in my opinion, I stayed for a week, definitely got my money's worth. The staff was nice, willing to help but not overbearing. (Which is nice for me because this was my first solo-hotel experience.) The rooms were quite large, (admittedly I got a deluxe king, but paid around $30ish per night) - came with a desk, a rolling table - which was great when I was watching tv - sharing dinner with the person I came to visit. The double fridges were the best part, because I was able to buy a few two liters from the walmart nearby, and save myself a decent amount of money. Good for budget. They supplied a good amount of towels, and restocked the soaps/extras every time they cleaned the room. This place doesn't have vending machines, so if you're a late-nighter this is something to keep in mind. Not much of a let down or anything, but something to note. They're an older hotel, a little further out, but if you don't mind the drive - save your money here.
    Reviewed November 09, 2018
    8.0
    Excellent
    Tom from United States
    Couple
    Economy Room
    Stayed 6 nights in October 2018
    Good place for the money”
    Not a fancy hotel, but a good value for the money. The staff works very hard to maintain this older property and they do a pretty good job. We travel with a couple of dogs and we still got excellent service from housekeeping every day this past week. NOTE: They will NOT service your room unless your pet is in a crate and you advice the front desk of such. Maintenance is usually pretty quick to fix any issues and the front desk is great at taking carfe of your needs.
    Reviewed November 05, 2018
    8.8
    Excellent
    Lee from Malaysia
    Group
    Family Junior Suite
    Stayed 3 nights in September 2018
    Affordable Stay”
    For most travellers who are looking for an affordable stay in Orlando, this would be an option recommended especially if you are visiting the theme parks. As there is shuttle service available to the major theme parks, this could save up some time and cost to go for public transportations or hiring ride. The hotel and its facilities are overall good.
    Reviewed October 18, 2018
    8.8
    Excellent
    Jennifer from United States
    Family with young children
    Standard Deluxe Room
    Stayed 3 nights in October 2018
    Good to sleep in for cheap money”
    I've been here twice now. Good for cheap money just to sleep and swim. 2 pools and 2 hot tubs open til midnight are a big plus. Small pizza place and arcade inside are decent. The rooms are dated, and not well maintained, but good to sleep in. Surface cleaned but not detail cleaned at all. Creases of carpets are gross, behind bathroom door is gross, etc. Great location. Pools are clean and in good repair. I'm very scared of bed bugs so I flipped the mattresses and checked before bringing my stuff in. My room was fine, but while I was there I saw 2 rooms on the other side being treated for bed bugs. From what I read it can happen in the most expensive hotels, so the way I see it is at least they take care of the problem. I will stay there again in the future, because I'm cheap and it's better than others in it's price range.
    Reviewed October 07, 2018
    8.4
    Excellent
    Noela from United States
    Family with young children
    Standard Deluxe Room
    Stayed 3 nights in October 2018
    Excellent”
    My room was pretty decent for the price. It was clean, little rust spots here & there, but nothing to “scare” someone away, unless you’re a VERY PICKY person. Good location, access to turnpike to main attractions & Disney is pretty close, nice pool, a couple fast food places on site, but more food options pretty much “next door” , that might be affordable for a larger family. Overall MY ROOM & experience here was great.
    Reviewed October 06, 2018
    3.6
    Jason from United States
    Business traveler
    Standard Deluxe Room
    Stayed 12 nights in September 2018
    Acceptable”
    Incredibly rude desk person. Facilities and grounds were horribly dirty. Garbage everywhere. Mdicrowave didn’t work. TV had to be replaced. Refrigerator didn’t work and was replaced. of communication. Unethical charges applied with zero communications.
    Reviewed October 06, 2018
    12345
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    Seralago Hotel and Suites Main Gate East
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    • Excellent location
    • Disney's Hollywood Studios