Serene Beach Hotel

Serene Beach Hotel

274 Vo Nguyen Giap Street, My An ward, Ngu Hanh Son District, Danang, Vietnam, Phuoc My, Da Nang, Vietnam, +842363
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    Serene Beach Hotel Reviews

    7.6
    Very good
    /10
    (228 reviews)See what guests said
    9.6
    Exceptional

    "The hotel accommodated us by giving us two rooms with ocean..."

    Peter

    -

    June 19, 2016

    7.9
    Very good cleanliness
    Recommended by 84% of guests

    Things you’ll love about Serene Beach Hotel

    Things you'll love

    • Free airport transfer

    • Private beach

    • Currency exchange

    • Located in heart of Da Nang

    Excellent
    Location
    8.3
    See map
    Excellent location - 2.84 kilometers from city center
    Popular neighborhood
    Nearby
    Popular
  • Bac My An Beach440 m
  • Benh Vien Phuc Hoi Chuc Nang Da Nang550 m
  • OASIS ART GALLERY940 m
  • Bac My An Market1.15 km
  • Namaka Jewelry1.2 km
  • Tuyet Dung Stone1.22 km
  • Loi Tai Handicrafts, Stones Sculptures1.22 km
  • My Khe Beach1.29 km
  • M. Legrand1.36 km
  • DHC Marina2.39 km
  • Value for money7.4
    Location rating8.3
    Nearest airportDa Nang International Airport (DAD)
    Distance to airport4.9 km

    Rooms available at Serene Beach Hotel

    Superior Double
    Superior Double
    ...
    • Room size: 28 m²/301 ft²
    • Partial sea view
    • 1 king bed
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    Suite Ocean View
    Suite Ocean View
    ...
    • Room size: 60 m²/646 ft²
    • Sea view
    • 1 double bed
    Enter dates to see prices
    Deluxe Double Ocean View
    Deluxe Double Ocean View
    ...
    • Room size: 31 m²/334 ft²
    • Sea view
    • 1 double bed
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 40 m²/431 ft²
    • Ocean view
    • 2 queen beds
    Enter dates to see prices
    Deluxe Double Partial Sea View
    Deluxe Double Partial Sea View
    ...
    • Room size: 32 m²/344 ft²
    • Partial sea view
    Enter dates to see prices
    Serene Corner Suite
    Serene Corner Suite
    ...
    • Room size: 60 m²/646 ft²
    • Ocean view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Twin Partial Sea View
    Deluxe Twin Partial Sea View
    ...
    • Room size: 28 m²/301 ft²
    • Sea view
    • 2 single beds
    Enter dates to see prices
    Deluxe Triple Sea View
    Deluxe Triple Sea View
    ...
    • Room size: 32 m²/344 ft²
    • Ocean view
    • 1 queen bed or 1 single bed
    Enter dates to see prices
    Triple - 1 Double + 1 Single Bed
    Triple - 1 Double + 1 Single Bed
    ...
    • Room size: 32 m²/344 ft²
    • Partial sea view
    • 1 queen bed
    Enter dates to see prices
    Family Connecting Room
    Family Connecting Room
    ...
    • Room size: 65 m²/700 ft²
    • Partial sea view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Have a question for Serene Beach Hotel?

    What people love about Serene Beach Hotel

    • 10.0
      Exceptional

      "Rooms are comfortable, clean and staff are very helpful and attentive."

      Keira

      |

      February 21, 2018

    • 10.0
      Exceptional

      "Only got to stay one night but the place was awesome, very clean beach across the road."

      Ben

      |

      June 24, 2018

    • 10.0
      Exceptional

      "Spent most our time at the pool with amazing view and friendly atmosphere."

      Ben

      |

      June 24, 2018

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    More about Serene Beach Hotel

    More about Serene Beach Hotel

    6.0
    Review score

    "The seaview from the beach-facing rooms was great."

    Scott

    |

    January 6, 2019

    An overview

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    What they offer

    9.2
    Exceptional

    "Great location opposite beach."

    Paul

    |

    January 1, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Serene Beach Hotel from real guests

    Agoda Reviews (228)Booking.com Reviews (318)
    7.6
    /
    10
    Cleanliness7.9
    Facilities7.1
    Location8.3
    Service7.4
    Value for money7.4
    Provided by verified guests of Agoda
    All languages
    All guests (228)
    All room types

    Show reviews that mention 

    Showing 126 verified guest comments
    12345
    9.6
    Exceptional
    Siung from Malaysia
    Couple
    Superior Double
    Stayed 1 night in December 2018

    Love it and will be back again”

    The Hotel staff prepared a little birthday surprise for my partner foc, thanks! It has a great view and very clean room, fair price if compare to its neighbor.

    Reviewed February 18, 2019

    Dear Siung Thank you for your great review and compliments about Serene Da Nang Hotel We are looking forward to welcome you one more time at Serene, it would be our pleasure. Thank you very much

    Responded March 05, 2019
    Serene Beach Hotel
    10.0
    Exceptional
    Ben from Vietnam
    Group
    Superior Twins
    Stayed 1 night in June 2018

    Great infinity pool view”

    Only got to stay one night but the place was awesome, very clean beach across the road. Spent most our time at the pool with amazing view and friendly atmosphere. Ate lunch and dinner there, the meals are big and very well cooked. Staff at the bar are all friendly. Thanks!

    Reviewed June 24, 2018

    Thank you for your great review and compliments about Serene Da Nang Hotel. We do our best to bring you good services to make you are happy when you stay at Serene Da Nang Hotel. We are looking forward to welcome you one more time at Serene, it would be our pleasure. Thank you very much

    Responded June 30, 2018
    Serene Beach Hotel
    8.0
    Excellent
    Aaron from Malaysia
    Solo traveler
    Superior Twins
    Stayed 1 night in June 2017

    Very good”

    Room is comfy and pleasant. Decent and clean. Staff - friendly and helpful in my needs (i.e. assist in talking to cab driver since cab operator had a bit difficulties in understanding english). Breakfast - It was just decent and good. Pool - Fantastic View Overall - If you are looking for beach view and comfy stay, you can consider here.

    Reviewed July 03, 2017

    Thank you very much for your feedback. We appreciate very much your review

    Responded September 26, 2017
    Serene Beach Hotel
    8.0
    Excellent
    Michael from Australia
    Family with teens
    Suite Ocean View
    Stayed 1 night in August 2016

    Okay”

    We had booked 2 rooms, one via Serene Website and one via Agoda. My advice do not book via their website. An assumption was made that we had double booked due to the fact we booked the second room on their website at a later date and as result even after phone calls and emails our second room was cancelled. So on arrival we found out we only had one room. So instead of staying 4 nights we could only stay 1 as hotel was totally booked out. The hotel room was very clean with good amenities and had a beautiful view across the beach and bay. Restaurants close by are not fantastic so may need to taxi it depending on what you were wanting to eat. Breakfast was good and well stocked.

    Reviewed August 09, 2016

    Thank you very much for your feedback. We appreciate very much your review

    Responded September 26, 2017
    Serene Beach Hotel
    9.6
    Exceptional
    Dimitrios from Greece
    Couple
    Family Suite
    Stayed 2 nights in August 2016

    Great location and value”

    Great location with beautiful beach right in front, close to the city, nice restaurants close by. Very friendly staff, very big breakfast buffet with Asian and Western options. Room ok. WiFi very- very slow in the room, OK in the restaurant and reception. Nice pool.

    Reviewed August 08, 2016

    Dear Sir/Madame thank you very much for staying with Serene Danang. We hope to see you again.

    Responded May 31, 2017
    Serene Beach Hotel
    9.6
    Exceptional
    Peter from Australia
    Business traveler
    Deluxe Twin Partial Sea View
    Stayed 2 nights in June 2016

    Wonderful Location, even better customer service!!”

    We stayed here a couple weeks back. We had booked one room over two nights however could only stay one night. The hotel accommodated us by giving us two rooms with ocean views. Thank you for doing so. Very friendly staff too.

    Reviewed June 19, 2016

    Dear Sir, Thank you for choosing Serene Da Nang Hotel. We are very happy when you have a good experience with Serene and give us great comment. your compliment is a motivation for us to improve our services.

    Responded June 10, 2017
    Serene Beach Hotel
    4.4
    Andrew from Australia
    Couple
    Deluxe Double Ocean View
    Stayed 3 nights in August 2018

    Mostly for group tours”

    I’m Asian too, but there’s only so much of the mainland Chinese tourists’ behaviour that I can take. Yelling/speaking loudly in the hallway regardless of time (6am or 10pm), pushing in for the elevators (only two lifts and they were always both going up or down); grabbing food at the breakfast. Hotel staff had no initiative nor desire to be there. No towels at the pool? I was told to go back up to my room and get my towel from there. No more food at the breakfast buffet (even though it is only 9am)?? Shrug and walks off. Communal tea pot had tea so thin, it didn’t even taste like tea haha. If you’re looking for proximity to beach, this has it but is not worth it. Very dates furnishings in the rooms and foyer. Never again.

    Reviewed August 24, 2018

    Thank you for choosing our hotel for your recent stay in Da Nang and taking your precious time for this constructive review. As we pride ourselves on delivering a memorable hotel experience during your trip, we have unfortunately fallen short of our goal during your recent stay. Please allow us to express our sincerest apologies to you. We have taken note of your comments regarding the service you received and this would surely be looked into. Again we thank you for sharing your feedback as this is our best resource for improving guest services. I hope that you would give us another chance to make your stay as best as it can be

    Responded August 25, 2018
    Serene Beach Hotel
    5.6
    Yukihiro from Japan
    Group
    Superior Twins
    Stayed 2 nights in April 2018

    good location”

    hotel is located in front of beach. room is clean and comfortable but not good view, facing construction site. bed was very hard. swimming pool was nice but needs updating and cleaning. not really good service but I think this is standard of da nang. breakfast was very basic and sorry to say that taste was below average. high rise hotel next to this hotel was 5 star with roof top bar but service was quite similar. so that makes this hotel was good value for money.

    Reviewed April 30, 2018

    Dear Mr. Yukihiro, Thank you very much for your time staying with us and your good review our hotel location, room cleaness and services! Sorry to hear that your room booked without beach view and breakfast buffet already changed and improved We promise to train all our staff everyday in serving all our distinguished guests in high level standard. Hope to see you again soon! Enjoy your lovely life! Le Thi Cam/ General Manager

    Responded March 05, 2019
    Serene Beach Hotel
    8.0
    Excellent
    TO from Vietnam
    Family with young children
    Superior Double
    Stayed 2 nights in August 2018

    GOOD”

    GOOD LOCATION

    Reviewed September 18, 2018

    Thank you for your great review and compliments about Serene Da Nang Hotel We are looking forward to welcome you one more time at Serene, it would be our pleasure. Thank you very much

    Responded September 24, 2018
    Serene Beach Hotel
    9.2
    Exceptional
    suksoo from South Korea
    Couple
    Superior Double
    Stayed 4 nights in December 2018

    healing tour with serene hotel.”

    the serene hotel give me upgrading room more than reserved room. And when i had required high floor and beautiful view, they were accepted my suggestion.

    Reviewed December 29, 2018

    Dear Suksoo Thank you for your great review and compliments about Serene Da Nang Hotel We are looking forward to welcome you one more time at Serene, it would be our pleasure. Thank you very much

    Responded January 07, 2019
    Serene Beach Hotel
    6.8
    Good
    Sinjin from United States
    Couple
    Superior Twins
    Stayed 4 nights in September 2018

    Breakfast option”

    Not to impress with breakfast options.

    Reviewed September 20, 2018

    Thank you for your great review and compliments about Serene Da Nang Hotel We are looking forward to welcome you one more time at Serene, it would be our pleasure. Thank you very much

    Responded September 24, 2018
    Serene Beach Hotel
    8.4
    Excellent
    Kyaw from Myanmar
    Family with young children
    Deluxe Double Ocean View
    Stayed 1 night in August 2017

    Excellent”

    Love their pools , recommend to take sea view room ,breakfast is not much choice to get.

    Reviewed June 11, 2018

    Thank you for your great review and compliments about Serene Da Nang Hotel. We do our best to bring you good services to make you are happy when you stay at Serene Da Nang Hotel. We are looking forward to welcome you one more time at Serene, it would be our pleasure. Thank you very much

    Responded June 30, 2018
    Serene Beach Hotel
    6.8
    Good
    Ngoc from Vietnam
    Business traveler
    Superior Twins
    Stayed 1 night in July 2017

    not 4 star hotel”

    we visited there last week. hotel is soso. staff is polite but not 4 star hotel standard. Everything was normal, welcome drink was just normal tea and they forgot giving us until i asked receptionist. in my opinion, it's 3 star hotel.

    Reviewed July 30, 2017

    Thank you very much for your feedback. We appreciate very much your review

    Responded September 26, 2017
    Serene Beach Hotel
    8.4
    Excellent
    Phu from Australia
    Family with young children
    Family Connecting Room
    Stayed 1 night in June 2017

    Excellent beach front hotel”

    A perfect step away from the front door to the beach, this clean and modest hotel is in a great location. Interior is simple but well suited for tropical housing, clean and well kept. Staff were helpful and friendly.

    Reviewed June 20, 2017

    Dear Sir, Thank you very much for your great review. It is our pleasure to serve you and your family. Your compliments are motivation for us to move forward for beteer service. Thank you for choosing your stay at Serene Hotel.

    Responded June 23, 2017
    Serene Beach Hotel
    4.8
    Heejin from South Korea
    Couple
    Deluxe Twin Partial Sea View
    Stayed 4 nights in August 2016

    Should have been better”

    Located right in front of the gorgeous My Khe Beach, the hotel seemed very promising ( it being newly built and four star hotel). Too bad there were too many flaws. stayed there four nights, had to suffer from other guests yelling on the hallway ( or kids playing) the whole time. when complained about this to the front desk, they said they will take care of it but did that ever happen? NOPE. couldn't sleep well either day or night. The swimming pool was full of kids spraying water all over the place, no space to relax. the main reason I chose the place was because of the swimming pool but ended up spending day after day at the beach (which I loved). The staff seemed like they could only answer to the guests according to a manual. super impersonal and hard to communicate. The fridge in the room was not working well and no ice machine on the premise. I loved Danang and Hoian but this is a hotel that I would never go back. to the management: Noise Control, please!!!

    Reviewed September 19, 2016

    Thank you very much for your feedback. We appreciate very much your review

    Responded September 26, 2017
    Serene Beach Hotel
    5.6
    Hoa from Vietnam
    Family with young children
    Deluxe Double Partial Sea View
    Stayed 1 night in April 2018

    Traveler”

    the way hotel organizes air conditioner is so bad, my kid nearly got cough after only one night. the wood floor was not clean. The bath room was not all covered by grass, after bathing water flood bath room.

    Reviewed May 04, 2018

    Chào chị Hoa, Cảm ơn chị đã trãi nghiệm dịch vụ tại khách sạn Serene, nhận xét của chị đã được khách sạn tiếp thu và điều chỉnh. Mong được chào đón và phục vụ chị cùng gia đình thêm nhiều lần nữa tại khách sạn. Chúc chị luôn hạnh phúc và thành công trong cuộc sống! Trân trọng, Lê Thị Cẩm/ Tổng Quản Lý

    Responded March 05, 2019
    Serene Beach Hotel
    6.0
    Scott from Hong Kong
    Family with young children
    Family Suite
    Stayed 3 nights in December 2018

    Above average”

    The rooms are comfortable but the hotel is totally lacking in atmosphere. The service is friendly but communication in English was challenging. The seaview from the beach-facing rooms was great.

    Reviewed January 06, 2019

    Dear Scott Thank you for your great review and compliments about Serene Da Nang Hotel We are looking forward to welcome you one more time at Serene, it would be our pleasure. Thank you very much

    Responded January 07, 2019
    Serene Beach Hotel
    4.0
    John from Singapore
    Solo traveler
    Superior Double
    Stayed 3 nights in March 2018

    Location not so good”

    Staff not friendly. Location a bit far from everything except the secluded part of beach across the street.

    Reviewed March 19, 2018

    Dear Mr. John, Thank you very much for your time staying with us! Sorry to hear that you not happy with our staff and our beach location. We promise to train all our staff everyday in serving all our distinguished guests in high level standard. Hope to see you again soon! Enjoy your lovely life! Le Thi Cam/ General Manager

    Responded March 05, 2019
    Serene Beach Hotel
    9.2
    Exceptional
    Paul from Australia
    Solo traveler
    Superior Double
    Stayed 5 nights in December 2017

    great location opposite beach”

    great location opposite beach. too expensive for a 4 star I paid 1389000 VND not worth that much you can do better in Da Nang

    Reviewed January 01, 2018

    Thank you very much for your feedback. We appreciate your review.

    Responded January 15, 2018
    Serene Beach Hotel
    8.0
    Excellent
    Thai from Vietnam
    Group
    Superior Twins
    Stayed 2 nights in May 2017

    Good ”

    So far so good

    Reviewed October 24, 2017

    Thank you very much for your feedback. We appreciate very much your review.

    Responded October 25, 2017
    Serene Beach Hotel
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    • Excellent location
    • Bac My An Beach