Shangri-La's Rasa Sayang Resort and Spa Penang
Shangri-La's Rasa Sayang Resort and Spa Penang
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8.8
Excellent

"Very nice beach, beautiful garden and good breakfast."

anuwatr

|

November 13, 2016

 Shangri-La's Rasa Sayang Resort and Spa Penang
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Lobby Shangri-La's Rasa Sayang Resort and Spa Penang
Lobby
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Lobby Shangri-La's Rasa Sayang Resort and Spa Penang
Lobby
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Interior view Shangri-La's Rasa Sayang Resort and Spa Penang
Interior view
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See map Shangri-La's Rasa Sayang Resort and Spa Penang
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Excellent
Location
8.5
See all 6 photos Shangri-La's Rasa Sayang Resort and Spa Penang
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What guests are saying:
Very satisfying stays with good service and facility.
Yun from South Korea
Couple
Staffs service - 5 stars Amenities - 5 stars Breakfast - 5 stars Facilities - 5 stars.
Ken from Malaysia
Couple
Very impressed - wonderful hotel with all the amenities, great stay.
Duncan from Australia
Couple
I have been there for couple times and I would book it again and again. Really one of the best and the best in Penang in my opinion. They have upgraded me few years back. and it is the same again friendly staff and clean rooms. Totally recommended. it's a 6 star hotel
Mohammed from Saudi Arabia
Couple
Breakfast has a lot choose
Jennifer from China
Group
This is what I call a 5 star hotel because their service is indeed 5 star. I'll be back for sure!!!
David from Malaysia
Couple
enjoying the view, great food and hospitality
chai from Malaysia
Family with young children
Nice property except for the timing of the visit which was during long weekend. The property was a bit too crowded. during that time. Would prefer to stay at Rasa Wing rather than Garden Wing (lots of privacy) during my next visit.
Aladin from Malaysia
Family with teens
Suitable for all age including toddlers and young kids.
Julita from Singapore
Couple
Hotel is nice and quiet big. Near to seaside and also can walk through the golden sand resort. Nice Breakfast with more choice of food. Location is not very good but for a relaxing trip is acceptable since was a relaxing trip. Overall is Excellent to stay!!
LEE from Malaysia
Couple

Shangri-La's Rasa Sayang Resort and Spa Penang

Excellent location
- 150 meters to the beach
- What's nearby?
Excellent
From 1304 reviewsSee what guests said
8.7
/
10
Exceptional cleanliness
9.0
Recommended by 95% of guests
Value for money8.1
Distance to city center20 km
Location rating8.5
Nearest airportPenang International Airport (PEN)
Distance to airport20.2 km
  • Airport transfer

  • 150 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.9
Excellent
Room comfort & quality
This property is in high demand!Booked 16 times since yesterday | 8 travelers are looking at this property right now
Deluxe Family Room
Deluxe Family Room
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 2 single beds and 1 king be...
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Rasa Premier King Room
Rasa Premier King Room
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 1 king bed
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Rasa Deluxe King Room
Rasa Deluxe King Room
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 1 king bed
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Executive Family Room
Executive Family Room
...
  • Room size: 76 m²/818 ft²
  • Garden view
  • 2 single beds and 1 king be...
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King Deluxe Sea View Room
King Deluxe Sea View Room
...
  • Room size: 42 m²/452 ft²
  • Sea view
  • 1 king bed
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King Deluxe Garden View
King Deluxe Garden View
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 king bed
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Penang Getaway - Premier Double/Twin Room - Rasa Wing
Penang Getaway - Premier Double/Twin Room - Rasa Wing
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
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Superior Family Room
Superior Family Room
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed and 1 sofa bed o...
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Rasa Superior Twin Room
Rasa Superior Twin Room
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 2 single beds
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Penang Getaway - Deluxe Double/Twin Room with Sea View - Garden Wing
Penang Getaway - Deluxe Double/Twin Room with Sea View - Garden Wing
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
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Have a question for Shangri-La's Rasa Sayang Resort and Spa Penang?

What people love about the property

  • 10.0
    Exceptional

    "Spacious, clean, great food, great pools, fantastic staff."

    Morag

    |

    January 13, 2018

  • 10.0
    Exceptional

    "From cheking in the staff were very helpful."

    Dilani

    |

    July 5, 2017

  • 9.2
    Exceptional

    "Staff are excellent."

    Chan

    |

    October 27, 2016

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More about Shangri-La's Rasa Sayang Resort and Spa Penang

More about Shangri-La's Rasa Sayang Resort and Spa Penang

10.0
Exceptional

"My kids love the pool and kids club."

munira

|

March 22, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

8.4
Excellent

"Beautiful beach, beautiful sunset"

Zheng Y.

|

April 11, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.

Real reviews from real guests

Agoda Reviews (1304)Booking.com Reviews (1963)
8.7
/
10
Cleanliness9.0
Facilities8.9
Location8.5
Room comfort and quality8.9
Service9.0
Value for money8.1
Provided by verified guests of Agoda
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All guests (1304)
All room types

Show reviews that mention 

Showing 992 verified guest comments
12345
10.0
Exceptional
Siew from Malaysia
Family with teens
King Deluxe Sea View Room
Stayed 2 nights in December 2018
Best Hotel - A Very Pleasant Stay”
This hotel is superb! Friendly staff are everywhere, plus nice room, nice bed, nice food, nice view, nice landscape, very clean pool and good location. It has given us a really pleasant, enjoyable and unforgettable trip at Batu Ferringhi!
Reviewed December 22, 2018
10.0
Exceptional
Po from Hong Kong
Couple
Rasa Superior King Room
Stayed 1 night in October 2018
The best in Penang”
One of the best resort in the world. We were upgraded due to a mistake made by the hotel staff, the room was big and clean. The facilities were great with jacuzzi, gym, pool, salon. Staying in the Rasa wing do have lots of privileges, we have complimentary afternoon teas and pre dinner canapés (with alcohol), we get to choose buffet breakfast or a la carte breakfast in Feringgi Grill Restaurant which they serve excellent food. Free drinks in the lounge, pool area and in room, just lots of goodies!! We highly recommend to stay in this hotel to explore the area and as well relax in Penang! :)
Reviewed October 22, 2018
10.0
Exceptional
Emlyn from United Kingdom
Couple
Rasa Superior Twin Room
Stayed 3 nights in September 2018
Relaxation at its best”
The adult only pool allowed for complete relaxation without have to worry about falling over children. Great value for money also. Thoroughly enjoyed our stay and have recommended to all our friends.
Reviewed January 03, 2019
8.8
Excellent
Tong from Singapore
Couple
Penang Getaway - Deluxe Double/Twin Room with Garden View - Garden Wing
Stayed 2 nights in December 2018
Good Service Nice Beach”
Staffs are friendly, the Christmas decorations are beautiful. The hotel is located just beside a beach. Our room got upgraded to Seaview King for free, and they offered RM 100 rebate for dining in. The room is well ventilated even when the aircond is turned off. The buffet breakfast has a good variety, but the taste is normal, cannot be said to taste excellent. The Ala-carte dinner there was disappointing: food was not hot, does not seem to be very fresh. (we ordered lamb shank, and nasi goreng) A small disappointment would be that I found the dining table in the room a bit oily when we first went into the room.
Reviewed December 26, 2018
9.2
Exceptional
Mohammed from Saudi Arabia
Couple
Rasa Premier King Room
Stayed 4 nights in July 2018
In my opinion the best in Penang”
I have been there for couple times and I would book it again and again. Really one of the best and the best in Penang in my opinion. They have upgraded me few years back. and it is the same again friendly staff and clean rooms. Totally recommended. it's a 6 star hotel
Reviewed October 02, 2018
8.4
Excellent
Aladin from Malaysia
Family with teens
Stayed 2 nights in August 2018
Friendly staff”
Nice property except for the timing of the visit which was during long weekend. The property was a bit too crowded. during that time. Would prefer to stay at Rasa Wing rather than Garden Wing (lots of privacy) during my next visit.
Reviewed September 03, 2018
9.2
Exceptional
LEE from Malaysia
Couple
King Deluxe Sea View Room
Stayed 1 night in July 2018
Nice Hotel to stay for a relaxing trip”
Hotel is nice and quiet big. Near to seaside and also can walk through the golden sand resort. Nice Breakfast with more choice of food. Location is not very good but for a relaxing trip is acceptable since was a relaxing trip. Overall is Excellent to stay!!
Reviewed August 29, 2018
10.0
Exceptional
CHOONG from Malaysia
Family with young children
Rasa Superior King Room
Stayed 1 night in December 2018
Exceptional”
Will definitely come back again!
Reviewed December 24, 2018
10.0
Exceptional
CHOONG from Malaysia
Family with young children
Rasa Superior Twin Room
Stayed 1 night in December 2018
Good”
Will definitely come back again
Reviewed December 21, 2018
9.6
Exceptional
Mengru from Australia
Couple
King Deluxe Sea View Room
Stayed 2 nights in December 2018
Excellent”
We were here for 2 nights for a friend's wedding, everything was so nice, we didn't have enough time to use all the facilities but we will be back!
Reviewed December 21, 2018
10.0
Exceptional
WAI from Hong Kong
Couple
Penang Getaway - Deluxe Double/Twin Room with Sea View - Garden Wing
Stayed 3 nights in December 2018
Perfect stay”
We were upgraded to a suite room for 3 nights. Staff were hospitable and helpful. Breakfasts with a great variety of international dishes. Relaxing pool and environment. Daily shuttle bus service to and fro Hotel Jen at George Town was very convenient.
Reviewed December 10, 2018
8.0
Excellent
William from Hong Kong
Couple
King Deluxe Sea View Room
Stayed 2 nights in November 2018
Long sandy beach”
The resort is located approx one hour drive from the Penang International Airport, we took a local taxi there for approx RM74. The experience wasn't that pleasant, old taxi, loud music, poor driver attitude, etc. Hence, we took the limo (Toyota Camry SW) back to the airport from the resort. Although the price was more expensive (RM125), it was worth every penny of it. The roads on this island are usually congested, especially near George Town. So prepare for a slow ride to the resort. The drivers on this island was well mannered. There are two wings for this resort (Main & Garden Wing), so you need to tell the driver which wing you want to go. Resort is very close to the beach, a long sandy beach which great for a morning or evening walk. This resort is more tailor to adults. They do have another resort close by, mostly for young families. Staff are very friendly and efficient........... Recommend to get a higher floor (highest - 8th floor) unit with oceanview.
Reviewed November 22, 2018
9.6
Exceptional
Mazlita from Malaysia
Family with young children
King Deluxe Garden View
Stayed 2 nights in June 2018
A great beach front hotel for a short stay”
We had an awesome stay at Rasa Sayang Resort. I couldn`t fault anything. From the moment we check in till the moment we check out, everything was almost perfect. The room is spacious and spotless, the beach front is nice and the hotel surrounding is so beautiful. The thing I love most about our stay is the breakfast. Wow, the food selection is amazing! My son loved the mini waterpark at neighbouring hotel, Golden Sands. We took the buggy to and fro and spent our whole morning till lunch time there. All in all, a great stay. We`ll definitely come back!
Reviewed November 16, 2018
8.4
Excellent
SEAN from Singapore
Couple
Deluxe With View King
Stayed 2 nights in November 2018
Relaxing Weekend in Friendly Resort”
Despite Agoda making a mess of the reservation we eventually settled down to a nice relaxing weekend. Good value for a 5 star resort and it has all the usual facilities, although we did not use many of them. Hotel was clean and the gardens were well kept. Staff were very friendly and always willing to help. Check-in staff were a little inflexible given the mistake made by Agoda. As the hotel did not appear to be very full I would have thought that they should have been more sympathetic to our situation. Eventually, later the same day, they agreed to move us to the room that we thought we had paid for, but it took some time. Overall a great experience and would recommend it.
Reviewed November 13, 2018
10.0
Exceptional
Tony from Singapore
Couple
Rasa Superior King Room
Stayed 1 night in September 2018
Exceptional, First Class Gateway ”
Staff were exceptionally friendly and helpful, warm hospitality the moment we walked into the hotel. Room and facilities are well maintained and clean. The snack and fresh fruits were sweet touches. We stayed in Rasa Wing, which covers the afternoon tea (high tea) and evening cocktails. Do not miss out on these two as the food served are simply yum yum. However, the teh tarik was quite disappointing; a little underwhelming to a Malaysian. All in all, a great place for couple, family and friends!
Reviewed November 03, 2018
9.2
Exceptional
Cai from Singapore
Couple
Rasa Deluxe King Room
Stayed 2 nights in October 2018
Excellent service, spacious room, lovely facilities and clean beach! ”
We thoroughly enjoyed our stay. The hotel staff were v helpful and responsive. we love that the hotel was by the beach (we could take a stroll after breakfast), the breakfast at the ferringhi grill, the spacious room with an attached garden, the private (no-kids) pool, the walking distance frm e night market and e amazing CHI spa. if i have to pick one thing that i was slightly annoyed by, it would be tt the air con automatically shuts off when the balcony door is open, and restarts when you close it. as the garden provides quick access to the beach, the balcony door was obviously being open and closed qt often and i was worried tt the continuous on-off of the aircon would spoil it. but that did not affect our stay. if i may just help out those who are wondering the difference between the rasa wing & garden wing - rasa wing has more facilities, some of which r not accessible by the guests in the garden wing (private pool, ferringhi grill breakfast etc) but garden wing rooms has seaview
Reviewed October 28, 2018
8.4
Excellent
Aken from Indonesia
Group
Twin Deluxe Sea View Room
Stayed 1 night in June 2018
Excellent”
Hotel is old, but well maintained. Beach is great with the sunset view, the only problem is we need to wait about 20 minutes to get seat in breakfast, but its okay because i know we are coming in high season.
Reviewed June 17, 2018
9.2
Exceptional
Boon from Malaysia
Couple
Twin Deluxe Sea View Room
Stayed 2 nights in June 2018
Excellent facilities. Efficient and very friendly staff”
Very well maintained general facilities and the room facilities. Excellent, friendly and very helpful staff all round from reception to the cafe, lounge, room service and even staff at the poolside. Very good spread in the buffet breakfast and very good quality. Kudos to the management and all the staff.
Reviewed June 07, 2018
9.6
Exceptional
Sandy from Malaysia
Family with young children
King Deluxe Garden View
Stayed 1 night in May 2018
Worth for the money and Great Service”
Is really worth for the money that we've paid for and the hotel just next to the beach. If you would like to have a relax vacation, sure this is your choice! We're checked in late so we have not much time to touch all the facilities, but we have confirm our next trip (Jun'18) will book this hotel again! My husband and my sons are loving this hotel so much, they really enjoy this short trip. Great swimming pool, nice beach view. Due to there's some touch up at the Spice restaurant, we had our breakfast at their convention hall (temporarily) and this is my first time to queue up for breakfast, hahaha... Food selection not much but consider acceptable.
Reviewed May 31, 2018
9.2
Exceptional
NG from Malaysia
Family with teens
Superior Family Room
Stayed 1 night in May 2018
Best hotel I have ever stayed”
My family were really surprised at the wonderful facilities especially at golf course designed for short game. We could just stay inside the hotel without visiting anywhere to enjoy the facilities for a day or two.
Reviewed May 06, 2018
12345
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  • Excellent location
  • Penang National Park