Shelburne Hotel & Suites by Affinia

Highly recommend this gem of a hotel. Great and comfortable rooms. Super friendly and helpful staff. Comfortable, quiet and well located. Stay here!

This location was ideal for me and where I needed to be in the city. The room was pretty large for a NYC hotel. The bed was comfortable too. What wasn't great is that the temperature is centrally controlled and so you can not make adjustments, and of course you can't open a window. The heat was on in the building and I thought they were going to sweat me out of my room. Mind you I'm usually a person who can't be warm enough. The wine they offer in the lobby during the "happy hour" was a nice touch--you just have to ask for 12 refills to get the equivalent of 2 glasses of wine. The elevators were the worst part of this stay. On more than one occasion other guests and myself waited up to 12 minutes for the elevators! It was really terrible. I only stayed for one night which was plenty for me. I ended up moving to another hotel down the street. All that being said, the staff was exceptional and did what they could.

The hotel is in a very convent location and the bed was very comfortable . However the bathroom was tiny and the hotel generally needs updating . The staff were accommodating and polite . My main criticism is that there was s daily charge for the use of WiFi , which is unusually in hotels today . As a result of the charge for WiFi and the very small bathroom size , I think the hotel more appropriate for singles rather than couples for a short visit . Having said this , my king size bed was very comfortable

would definitely recommend staying here for either business or sight seeing. the room was of a very high standard and surprisingly spacious. the comfort level was exceptionally high. i won't hesitate to rebook this hotel on my next ny visit.

You don't treat customers the way the manager at this hotel treated me and another lady that just wanted an explanation about the amount of taxes that were being charged to us. We are not from NYC and are nor aware of all the charges and fees. This man treated us as idiots and even asked me if I paid my taxes because it looked as if I wasn't aware of taxes exsisting. Same thing for this lady from England that waa obviously caught by surprise by the amount of charges. An explanation is a that's needed not what this horrible person who obviously shouldn't be in this type of business. I've traveled all over the world and this is the worst I've ever felt as a customer in a hotel.

A friend from work who is a frequent NYC traveller recommended the Shelburne, I'm glad he did. What I like about it is that while you're a short walk away from many of the sights, you're tucked away on a quiet street. The staff had a lot of good advice and were amusing. I'm trying to think of anything that could stand improving - the lightening in the room was fairly typical-hotel piss-poor. If I was there on business and used the room to work in, I would have struggled. A small desk lamp would improve this greatly.

Good location and handy to Rockefeller Centre, not much of a food option around at night. staff very pleasant and helpful

This is a great hotel for a couples stay. Not too far from the hustle and bustle, but a little quieter than being right on a main street. If it's super cold though, you will need to grab taxis since its a couple blocks from main stuff. BUt, great value for the money. And they have a free wine happy hour!

Overall a plesant stay if not for the poor staff. Staff was not very welcoming . When i first arrived there was no doorman to attend to our luggage, The receptionist gave a cold shoulder too.To make things worst, the last day when we were about to leave for the airport,the doorman kept on forcing us to use his shuttle services because he gets a commission of 20 dollars out of it although i have already made an appointment with another cab company. He kept insisting that the our cab will not be coming.

Overall pleasant stay,rooms was very spacious considering its in manhattan and rooms were clean. The downside was that the staff was not very friendly and not very easy to talk to. The receptionist was not welcoming,also there was no doorman to handle our luggages. Lastly.Lastly on the day i was about to leave for the airport the doorman tried very hard to force us to use his shuttle services(its because he gets commission of 20 dollars) although i have already made an appointment with another cab company. The staffs needs to learn to be more attentive to the customers needs.

Enjoyed our stay at this comfortable, convenient hotel. The lobby was functional with a very respectable restaurant that had high quality, well prepared food. The room was small but reasonable for the price and location.

All service staff were very friendly and helpful. Just love the great location. The food served at he bar were value for money and we had a sumptuous steak dinner. I would go back if travelling to New York.

Checked in at 11 AM and my room was awaiting. I had a special request for the desk clerk and she went out of her way to accommodate. All the staff was very friendly and knowledgeable and gave a couple excellent recommendations for food and sites!!! I cant wait to book again in a few weeks. The restaurant was busy but had plenty of seats in the bar while waiting for my table, I should have made rezi's

the deluxe suite provided ample room for the three of us and was super comfortable. location was good as close to grand central and a 5 min walk to nearest subway station. front desk staff were very attentive and the services staff in the basement where you could do laundry were very helpful. special mention to the concierge david who provided inside knowledge and advice on sightseeing and with a great sense of humour! the only downside for us was that there was no free wifi in our rooms as this was only available in the hotel lobby.

Now here's a refreshing place in NYC. A cool, stylish (not without substance) hotel that has thought about the finer touches! The rooms are spacious, well put together and comfortable. Great showers and beds, clean with everything you'd expect from a modern 4 star hotel. Now for the touches that make a visit special - you can borrow an ipod from reception with a waling tour of the city! You can choose what type of pillow you'd like to use, magnetic, memory foam, down... They can send up to your room a Yoga workout DVD, and Yoga mat. It's ideas like this that really make a stay special and convenient. Only thing I would say, is that if your room is on anything but floor 15.. your view is not going to blow you away..but on the bright side that's the way real New Yorkers live!

Overall, our Hotels stay at the Affinia Shelburne was nice. The location is very convenient, and the room we had was a nice size, with separate lounge and a kitchenette. The staff were generally very nice and helpful with the exception of one lady (who obviously was having a bad day). The one complaint we did have was the layout of the bathroom, the way the toilet was positioned, meant that your knees were almost touching the wall in from of you (ok if you are short like myself), my husband is 6ft, 2inch ( and this made is life very difficult when it came to using the toilet). But overall, the stay was ok. Just a note on the Kitchenette, there are no cutlery , so if you do get take out, make sure you get some from the restaurant.

I was indeed very pleasantly surprised by this hotel: overall"boutique" feel was pleasant, room size was indeed perfect, and much above usual standards for hotels of similar range in mid-town. Choice of amenities was above standards. maintenance was excellent, and so was the quality of food at the restaurant. very impressed keep it up!

The location of the hotel is really great, you can travel to any part of manhattan easily because it's really close to the grand central and you can even walk to some midtown sites. I like it very much and maybe I'll come back sometime except it's a little expensive though. What I must recommend is that the bed is extremely soft and comfortable, the room size is definitely okay considering it's in the midtown. Free wifi in the lobby, but if you once log on the wifi you can still use it in the room for free.

stayed at the affinia for ten nights and was really pleased with my choice of hotel. i have stayed in a lot of hotels in new york but was on more of a budget given time of year and number of nights and was pleasantly surprised at how good of a find this was . we were upgraded to a one bedroom suite after originally booking a deluxe studio as the agoda website showed the incorrect picture. the hotel manager was very accommodating after realising the error and upgraded us without too much consideration. concierge was not that helpful with suggestions but always helped with reservations and very friendly. would definitely stay again.

Within walking distance of most of the major tourist sites. Restaurants and bars also within easy walking distance. Big plus is on warm rain free nights they have a bar open on the roof with fantastic views of the New York skyline.