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Sheraton Crescent Hotel
Sheraton Crescent Hotel
Sheraton Crescent Hotel
Sheraton Crescent Hotel
Sheraton Crescent Hotel
Sheraton Crescent Hotel
Sheraton Crescent Hotel

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8.1

Excellent

1,648 reviews

1,648 reviews

Swimming Pool1
24-hour front desk1
Housekeeping1
See map

7

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Heard Museum 11.3 km
Camelback Mountain 14.0 km
Chase Field 14.3 km
Musical Instrument Museum 16.9 km
Old Town Scottsdale 19.4 km
Desert Botanical Garden 19.6 km
Phoenix Zoo 20.3 km
Butterfly Wonderland 22.2 km
South Mountain Park 24.6 km
Taliesin West 25.3 km
Nearby landmarks
Western International University 320 m
Castles N' Coasters 620 m
Metrocenter Mall 840 m
Rose Mofford Sports Complex 1.0 km
Pain Stop Clinic 1.4 km
FastMed 1.8 km
Lake Biltmore Estates 2.1 km
Northern Ave / 19th Ave 2.2 km
Saint Joseph's Hospital Huger Mercy Living Center 2.5 km
99¢ Store 2.6 km

Sheraton Crescent Hotel

2620 West Dunlap Avenue, Metro Center, Phoenix (AZ), United States, 85021 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Metro Center part of Phoenix (AZ), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Desert Botanical Garden. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Front desk [24-hour]

Complimentary WIFi in all rooms

Hot tub

Currency conversion service

Sauna

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Valet parking

Pets allowed

Shuttle service

Complimentary WIFi in all rooms

Exercise area

Swimming pool [outdoor]

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money7.7
Location rating7.0
Nearest airportPhoenix Sky Harbor International Airport (PHX)
Distance to airport17.6 km

Rooms available at Sheraton Crescent Hotel

Very good
Room comfort & quality

8

Penthouse Suite, 1 King, Corner room, Fireplace
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices
Guest room, Pool view
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices
Club level, Guest room
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Larger Guest room, 1 King, Round bed, Corner room
...
  • Balcony/terrace
  • Shower
  • 1 king bed
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Club lounge access, Guest room, 1 King
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Guest room, Queen
...
  • Balcony/terrace
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Guest room, 1 King, Pool view, Balcony
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices
Guest room, 2 Queen
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Guest room, King, Balcony
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Club level, Suite, 1 King, Corner room
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Sheraton Crescent Hotel have a hot tub?

A hot tub is one of the facilities available at Sheraton Crescent Hotel.

What time is check-in and check-out at Sheraton Crescent Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Crescent Hotel?

For those who wish to drive their own cars, Sheraton Crescent Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phoenix (AZ) with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Sheraton Crescent Hotel?

Wake up to a great buffet breakfast at Sheraton Crescent Hotel. Adults can enjoy breakfast offered with an additional charge of 15 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Sheraton Crescent Hotel?

Sheraton Crescent Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Sheraton Crescent Hotel?

Sheraton Crescent Hotel is located in Metro Center, famous for good restaurants such as Indigo Bistro, O'Connor's Pub and Fuddruckers.

What popular shopping places are close to Sheraton Crescent Hotel?

Sheraton Crescent Hotel is located in Metro Center area which features shopping places such as Metrocenter Mall, Brass Armadillo Antique Mall and Cowtown Boots.

What are popular attractions near Sheraton Crescent Hotel?

Sheraton Crescent Hotel is located in Metro Center area, which is famous for attractions such as Castles N' Coasters and Martin Auto Museum.

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Explore the neighborhood

What people love about Sheraton Crescent Hotel

  • 10

    Exceptional

    "Great Service, No time waste!"

    Balwinder

    |

    March 7, 2019

  • 10

    Exceptional
    Staff 

    "The front desk staffwere professional, friendly and a great team."

    Ken

    |

    December 31, 2018

Overall rating:

8.1

Excellent
1,648 reviews
Cleanliness
8.0
Facilities
7.8
Location
7.0
Read all reviews >
More about Sheraton Crescent Hotel

More about Sheraton Crescent Hotel

Sheraton Crescent Hotel

Sheraton Crescent Hotel is a smart choice for travelers to Phoenix (AZ), offering a relaxed and hassle-free stay.
The facilities and services provided by Sheraton Crescent Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides car hire services to help you find what you want in Phoenix (AZ). Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Sheraton Crescent Hotel. The hotel provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a coffee or tea maker in some rooms.
Sheraton Crescent Hotel also provides a hair dryer in some of its bathrooms for your convenience.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Sheraton Crescent Hotel has vending machines that provide round-the-clock refreshment, at low cost.
To fill your days, be sure to check out the fantastic facilities offered at Sheraton Crescent Hotel. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the hot tub, steam room and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like water park made available at Sheraton Crescent Hotel. In a competitive mood? Get sporty with your travel group or other guests at the tennis court, hiking trails and squash court in the hotel.
Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

This is your chance to explore all that Phoenix (AZ) has to offer. Learn about the city's art history with a day at Musical Instrument Museum located 16.8 km away, where you can see collections by famous artists.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Breakfast

1 mention

Swimming Pool

1 mention

Languages spoken

  • English

Accessibility

  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible entrance to some on-site swimming pool
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on some room windows
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to some hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Garden
  • Hiking
  • Hot tub
  • Sauna
  • Squash court
  • Steam room
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Cat-friendly
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • A/C
  • Alarm clock
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Hair dryer
  • Lock box in room
  • Private bathroom
  • Satellite/cable channels
Food and dining
Breakfast options
  • American
  • Buffet
Restaurants on site

Indigo Bistro

  • Menu: Buffet
Location
2620 West Dunlap Avenue, Metro Center, Phoenix (AZ), United States, 85021
Good
Location

7

Public transportation

  • Northern Ave / 19th Ave
    2.2 km
  • Glendale Ave / 19th Ave
    3.6 km

Airports

  • Phoenix Sky Harbor International Airport (PHX)
    17.6 km

Hospital or clinic

  • Pain Stop Clinic
    1.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Heard Museum
    11.3 km
  • Camelback Mountain
    14.0 km
  • Chase Field
    14.3 km
  • Musical Instrument Museum
    16.9 km
  • Old Town Scottsdale
    19.4 km
  • Desert Botanical Garden
    19.6 km
  • Phoenix Zoo
    20.3 km
  • Butterfly Wonderland
    22.2 km
  • South Mountain Park
    24.6 km
  • Taliesin West
    25.3 km

Nearby landmarks

  • Western International University
    320 m
  • Castles N' Coasters
    620 m
  • Metrocenter Mall
    840 m
  • Rose Mofford Sports Complex
    1.0 km
  • Pain Stop Clinic
    1.4 km
  • FastMed
    1.8 km
  • Lake Biltmore Estates
    2.1 km
  • Northern Ave / 19th Ave
    2.2 km
  • Saint Joseph's Hospital Huger Mercy Living Center
    2.5 km
  • 99¢ Store
    2.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A credit or debit card security deposit is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)15 USD

The property

  • Number of rooms 342

Reviews of Sheraton Crescent Hotel from real guests

Provided by verified guests of Agoda
7.6
/
10
Very good
Cleanliness8.0
Facilities7.8
Location7.0
Room comfort and quality8.0
Service7.5
Value for money7.7
High score for Phoenix (AZ)
Rating
9+ Exceptional (5)
8-9 Excellent (1)
7-8 Very Good (4)
6-7 Good (0)
<6 Below Expectation (4)
Time of the year
Mar - May (4)
Jun - Aug (5)
Sep - Nov (3)
Dec - Feb (2)
All guests (26)
All languages

Show reviews that mention 

Showing 14 verified guest comments
8.4
Excellent
Thomas from United States
Solo traveler
Stayed 2 nights in November 2017

fbi are scum”

It would have been a nice experience because the room was perfect but the fbi scum who never worked a day in their lives followed me around the hotel annoying me the entire time. I was going to stay two more days but left early because of the harassment.

Reviewed December 07, 2017

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7.6
Very good
Sara from United States
Couple
Stayed 2 nights in July 2016

Decaying elegance”

This clearly was a very nice hotel at one time but the repairs are not being kept up as well as one might like. None of the ice machines worked and we had to get the bellman to bring us up ice both days. The restaurant was acceptable for dinner the night we arrived but when we tried to get breakfast, I wanted to order from the menu but the main thrust was a buffet. All I got in 45 minutes after I placed the order was a pot of tea. They did comp my husband's buffet breakfast and I had a snack I had brought with me. Very disappointing.

Reviewed July 09, 2016

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9.2
Exceptional
Lelah from United States
Couple
Stayed 1 night in September 2016

hmm”

Room was very noisy due to air conditioner. $5 for a bottled water you can get at the store for a $1? Highway robbery. Other than that very nice!

Reviewed September 08, 2016

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7.7
Very good
daniel from Chile
Couple
Stayed 1 night in May 2013

It was ok for what we paid”

The staff was very helpful and kind

It was ok for what we paid. The bathtub was clogged in our room, so the manager moved us to an upgraded room in the highest floor, and included breakfast. Very nice!

Reviewed May 15, 2013

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4.4
laith from United States
Solo traveler
Stayed 1 night in June 2017

Very bad management ”

I was called to change my room and was shouted out by traci the supervisor, it was horrible experience, will never come back again to this establishment What a shame to have staff like this ruining the business I am a frequent traveler and come to Phoenix almost every month, I will never come here again

Reviewed June 28, 2017

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10.0
Exceptional
Ken from United States
Couple
Guest room, 2 Queen
Stayed 2 nights in December 2018

Wonderful experience.”

The front desk staffwere professional, friendly and a great team. The young lady in the Starbucks was fantastic.

Reviewed December 31, 2018

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9.6
Exceptional
Kerry from United States
Family with teens
Guest room, 2 Queen
Stayed 2 nights in July 2020

Fun, easy, comfortable”

The pool is so warm and nice, the beds are comfortable, there aren't really any cons!

Reviewed July 15, 2020

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10.0
Exceptional
Balwinder from United States
Business traveler
Stayed 2 nights in April 2018

Great Phoenix”

Great Service, No time waste! Great Rates!!

Reviewed March 07, 2019

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8.0
Excellent
Rhonda from United States
Family with young children
Stayed 1 night in April 2018

Very good”

Nice place to stay, need to clean up around hot tub an pool area.

Reviewed April 19, 2018

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2.0
laith from United States
Business traveler
Stayed 1 night in June 2017

The worst hotel ever”

Stay away, the management are very rude, I can't believe they are in the hospitality business, Sheraton must be ashamed to hire such managers, I was shouted out for staying in a double room which they assigned to me and they asked me to change to a single bed in which I requested from the bugging. Bad experience and I will never come back again

Reviewed July 12, 2017

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3.6
laith from United States
Business traveler
Stayed 2 nights in June 2016

Don't waist your money ”

The management are the worst, I was treated very badly and I was shouted out, I can't believe they manage this hotel. What a shame, I own my own business and I know what customer service is and these managers are ruining this hotel

Reviewed July 12, 2017

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3.6
Derek from United States
Family with young children
Guest room, 2 Queen
Stayed 3 nights in May 2022

Very dated ”

Under the Bonvoy name, we expected more. We arrived to very dirty sheets and had to change rooms. The next room was exactly the same. The sheets were stained and very old. We requested a blanket at 8:45pm for our daughter and waited 35 min before calling again. They mentioned that the blankets were being washed and they will send one up soon. (Not one blanket available in the whole hotel!) We called again 45min later and by this time it was extremely late. We never received a blanket and fell asleep without out one. Would not recommend.

Reviewed May 23, 2022

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7.2
Very good
HYEIN from South Korea
Business traveler
Stayed 4 nights in November 2018

학회 참석으로 묵었던 곳!”

쉐라톤에 걸맞는 서비스 및 어메니티는 좋았지만 위치가 너무 안좋아요.. 그래도 주변에 먹을 곳도 좀 있어서 좋았어요!

Reviewed June 27, 2019

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10.0
Exceptional
Mengmeng from China
Solo traveler
Stayed 1 night in December 2015

满意的一次入住”

服务态度特别好

Reviewed June 20, 2016

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