Travelling to Japan? Read all updated requirements before you book.
Entrance, Shibu Onsen Kokuya in Nagano
Japanese Style, Shibu Onsen Kokuya in Nagano
a room with a bed and a window, Shibu Onsen Kokuya in Nagano
Lobby, Shibu Onsen Kokuya in Nagano
a bathtub filled with lots of water next to a window, Shibu Onsen Kokuya in Nagano
a bath tub sitting next to a pool of water, Shibu Onsen Kokuya in Nagano
a building with a window in the middle of it, Shibu Onsen Kokuya in Nagano

Removed from saved list

9.1

Exceptional

148 reviews

148 reviews

Food & Dining9
Housekeeping6
Breakfast4
See map
See map

9.1

Exceptional

Location rating score

Exceptional location
Popular neighborhood
Parking
FREE
Popular landmarks
Nagano Prefectural Shinano Art Museum Higashiyama Kaii Gallery 23.0 km
Zenko-ji Temple 23.3 km
Midori Nagano 24.1 km
Sanada Treasure Museum 28.3 km
Matsushiro 28.3 km
Togakushi Shrine Chusha 31.0 km
Togakushi Shrine Kuzuryusha 33.2 km
Obasute tanada (Terraced rice fields) 39.4 km
Nearby landmarks
Shibu Onsen Information Center 120 m
Engi 210 m
Yudanaka Train Station 1.8 km
Jigokudani Yaen-Koen (The world of Snow Monkey) 2.6 km
Jigokudani Monkey Park 2.6 km
Roadside station Kitashinshu-Yamanouchi 2.6 km
Jigokudani Hot Spring Korakukan 2.7 km
Kamijo 2.8 km
Kanman Falls 3.7 km
Yomase 3.9 km

Shibu Onsen Kokuya

2220 Hirao, Yamanochimachi, Shimotakai-gun, Yudanaka, Nagano, Japan, 381-0401 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Yudanaka part of Nagano, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Zenko-ji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

Sparkling clean

Located in heart of Nagano

Front desk [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Spa

Golf course [on-site]

Bicycles

Luggage storage

Your dates are popular among travelersUsers are booking a place in Nagano every 4 minutes on Agoda.com
Value for money8.6
Location rating9.1
Nearest airportMatsumoto Airport (MMJ)
Distance to airport77.9 km

Rooms available at Shibu Onsen Kokuya

Exceptional
Room comfort & quality

9.3

Japanese Style
...
  • Room size: 13 m²/140 ft²
  • Nature view
  • 3 futons
Enter dates to see prices
Japanese Style Room A with Open-Air Bath
...
  • Room size: 20 m²/215 ft²
  • Nature view
  • 3 futons
Enter dates to see prices
Japanese Style Room B with Open-Air Bath
...
  • Room size: 17 m²/183 ft²
  • Nature view
  • 3 futons
Enter dates to see prices
Japanese Style Room C with Open-Air Bath
...
  • Room size: 13 m²/140 ft²
  • Nature view
  • 3 futons
Enter dates to see prices
Room
...
  • Room size: 10 m²/108 ft²
  • Non-smoking
  • 4 futons
Enter dates to see prices
Superior Japanese-Style Room with Open-Air Bath
...
  • Balcony/terrace
  • Shower and bathtub
  • 4 futons
Enter dates to see prices
Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 4 futons
Enter dates to see prices
Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 4 futons
Enter dates to see prices
Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 4 futons
Enter dates to see prices
Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 4 futons
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Shibu Onsen Kokuya?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Shibu Onsen Kokuya?

A stay at Shibu Onsen Kokuya also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the ryokan. For those who wish to drive their own cars, Shibu Onsen Kokuya has a car park that's close to the ryokan. Parking is free for guests. Parking options include a full-service valet for total ease.

What are my dining options at Shibu Onsen Kokuya?

To meet any special dietary requirements, kosher diet is prepared with the utmost care and attention.

What is the smoking policy at Shibu Onsen Kokuya?

Shibu Onsen Kokuya does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Shibu Onsen Kokuya?

The closest train, metro, or bus station is Yudanaka Train Station, 1.7 km away from Shibu Onsen Kokuya.

What restaurants are nearby Shibu Onsen Kokuya?

Restaurants including Shinanoji, Motoya and Karan Koron are popular in Shibu Onsen Kokuya’s neighborhood which is known as Yudanaka.

What are popular attractions near Shibu Onsen Kokuya?

Guests at Shibu Onsen Kokuya can easily visit Shibu Onsen Information Center and Yumiya Shrine located in the Yudanaka area.

See map

Explore the neighborhood

What people love about Shibu Onsen Kokuya

  • 10

    Exceptional
    Cleanliness

    "Our room was beautiful, clean, and cozy and our private onsen was out of a fairytale."

    Heather

    |

    November 27, 2019

  • 8

    Very good
    Breakfast

    "Our package includes kaiseki Breakfast which adds on to our Very Authentic Jap experience at the Ryokan."

    Andora

    |

    December 13, 2022

  • 10

    Exceptional
    Breakfast

    "My daughter has soy allergy and staff were very helpful in providing non soy meals for her breakfast and dinner."

    Raymond

    |

    January 13, 2020

Property ranking|Compared to 571 Nagano properties
See all rankings
Room comfort score
9.3/10
Service score
9.5/10
Cleanliness score
9.3/10
Location score
9.1/10
Better than
98
%
of Nagano properties
Better than
96
%
of Nagano properties
Better than
96
%
of Nagano properties
Better than
95
%
of Nagano properties
Overall rating:

9.2

Exceptional
142 reviews
Cleanliness
9.3
Facilities
9.3
Location
9.1
Read all reviews >
What travelers say they love:
The jap dinner set was amazing!
Lynnette from Singapore
Couple
More about Shibu Onsen Kokuya

More about Shibu Onsen Kokuya

Shibu Onsen Kokuya

Put yourself into a special and relaxing space in Nagano at the atmospheric Shibu Onsen Kokuya.
Shibu Onsen Kokuya offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Shuttle services provided by the ryokan make exploring Nagano even more convenient. If you plan to arrive by car, you'll appreciate the ryokan's free parking, right on-site.
The ryokan provides front desk services such as luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the ryokan, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the ryokan to allow cleaner air for all guests.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Shibu Onsen Kokuya is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The ryokan also offers a refrigerator and instant tea in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the ryokan provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the ryokan. Regardless of any dietary restrictions you may have, you'll eat well at Shibu Onsen Kokuya which has a selection of kosher options. A night in at the ryokan's karaoke rooms and bar can be as fun as a night out with your travel companions. Shibu Onsen Kokuya has vending machines for 24-hour available light snacks and/or drinks.
Shibu Onsen Kokuya offers an excellent variety of recreational facilities. Maximize your winter fun with a daily trip to the powdery white slopes with ski slopes. Finish your vacation days right by dropping in at the massage, spa and sauna. Get wet in the best way on sunny days by joining water-world activities like fishing.
Have fun without traveling far, by taking advantage of the ping-pong table, tennis court and golf course on site at Shibu Onsen Kokuya. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Reasons to stay here

Guests who stayed here rated the facilities above 98% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 97% of other accommodations in Nagano.

Show less

Amenities and facilities

Exceptional
Facilities

9.3

Most talked about facilities

Food & Dining

12 mentions

Housekeeping

4 mentions

Breakfast

1 mention

Languages spoken
  • English
  • Japanese
  • Spanish
  • Thai
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Golf course [on-site]
  • Karaoke
  • Massage
  • On-site entertainment
  • Sauna
  • Skiing
  • Spa
  • Table tennis
  • Tennis court
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Kitchen
  • Restaurant [kosher]
  • Restaurants
  • Room service
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Shuttle service
  • Valet parking

Food and dining

Breakfast options
  • American
  • Asian
  • Vegetarian
  • Vegan
  • Gluten-free
  • Kosher

Location

2220 Hirao, Yamanochimachi, Shimotakai-gun, Yudanaka, Nagano, Japan, 381-0401
Exceptional
Location

9.1

Airports
  • Matsumoto Airport (MMJ)
    77.9 km
  • Toyama Airport (TOY)
    111.4 km
Public transportation
  • Yudanaka Train Station
    1.8 km
  • Kamijo
    2.8 km
Hospital or clinic
  • Hokushin General Hospital
    6.1 km
Cash withdrawal
  • ATM
    300 m

What's nearby

Popular landmarks
  • Nagano Prefectural Shinano Art Museum Higashiyama Kaii Gallery
    23.0 km
  • Zenko-ji Temple
    23.3 km
  • Midori Nagano
    24.1 km
  • Sanada Treasure Museum
    28.3 km
  • Matsushiro
    28.3 km
  • Togakushi Shrine Chusha
    31.0 km
  • Togakushi Shrine Kuzuryusha
    33.2 km
  • Obasute tanada (Terraced rice fields)
    39.4 km
Nearby landmarks
  • Shibu Onsen Information Center
    120 m
  • Engi
    210 m
  • Yudanaka Train Station
    1.8 km
  • Jigokudani Yaen-Koen (The world of Snow Monkey)
    2.6 km
  • Jigokudani Monkey Park
    2.6 km
  • Roadside station Kitashinshu-Yamanouchi
    2.6 km
  • Jigokudani Hot Spring Korakukan
    2.7 km
  • Kamijo
    2.8 km
  • Kanman Falls
    3.7 km
  • Yomase
    3.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
  • Reception open until22:00
The property
  • Number of floors3
  • Number of rooms 20
  • Room voltage100
  • Most recent renovation2008

Reviews of Shibu Onsen Kokuya from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.3
Facilities9.3
Location9.1
Room comfort and quality9.3
Service9.5
Value for money8.6
High score for Nagano
Rating
9+ Exceptional (68)
8-9 Excellent (11)
7-8 Very Good (9)
6-7 Good (0)
<6 Below Expectation (3)
Time of the year
Mar - May (24)
Jun - Aug (5)
Sep - Nov (12)
Dec - Feb (50)
All guests (142)
All room types
All languages

Show reviews that mention 

Showing 91 verified guest comments
12345
10.0
Exceptional
Michelle
Couple
Japanese Style
Stayed 1 night in May 2019

Well worth the price”

Safe yourself the googling and go for this ryokan in Shibu-Onsen. I chose this over some cheaper options because we had a private toilet in the room and they provided breakfast, dinner and transport from the station for check-in. The stay itself was outstanding. We had a lovely host who spoke in perfect English and explained everything to us. The room itself was spacious and the tatami mats were soft. They made up our mattress beds whilst we had dinner and we slept wonderfully after our hot spring experience. We opted for a room without a private hot spring bath in it as we opted to do the 9 hot spring challenge where you visit all 9 hot spring baths within Shibu-Onsen village. We got all 9 stamps on our collectable souvenir cloths and were pretty tuckered out come dinner time. And boy was dinner a treat! Served in the traditional Kaiseki style, we had 10 separate small dishes to enjoy as part of the menu and they left us comfortably full. Don't hesitate, just go for it!

Reviewed July 12, 2019

See room deals

Good day to you. Thank you so much for staying with us and giving comments not only trip adviser also here. Please visit us again. Kind regards Sho

Responded July 18, 2019
Shibu Onsen Kokuya
10.0
Exceptional
Siow from New Zealand
Couple
Standard Japanese-style Room with Open-Air Bath
Stayed 1 night in December 2019

Nothing can beat this”

This is such a magical place. We felt very pampered by the services provided. We were picked up from the Yudanaka station (free shuttle after 3pm) and once we arrived at the ryokan, our luggages were taken directly to our room. A staff then gave us a quick tour or description of the ryokan before bringing us to our room to explain in more details how everything works. We booked a private onsen and had a sumptuous dinner. Breakfast on the next day was equally good. When we left for the Snow Monkey park in the shuttle bus, the staff came out and waved good bye to us. The ryokan also arranged our luggages to be sent to a cafe so that we can pick them up after our snow monkey trip. On top of that, the ryokan provided some nigiri which we ate on our train trip back to Nagano. This was a nice gesture as we were tight for time. If Th is is your first time going to the Snow Monkey park, I highly recommend that you give this ryokan a go.

Reviewed December 31, 2019

See room deals

10.0
Exceptional
Heather from United States
Group
Standard Japanese-style Room with Open-Air Bath
Stayed 2 nights in October 2019

Trip with Friends”

My friends and I traveled to Japan together and all booked our rooms separately, but the staff at Shibu organized our meals (which were gigantic!) so we could all eat together, which was incredibly nice. The food and drinks were fresh and some of the most delicious I've ever had. Our room was beautiful, clean, and cozy and our private onsen was out of a fairytale.

Reviewed November 28, 2019

See room deals

Thank you so much for staying with us in KOKUYA. We serve different menu if you stay longer, please visit us again soon. Kind regards Sho

Responded November 28, 2019
Shibu Onsen Kokuya
10.0
Exceptional
Lynnette from Singapore
Couple
Japanese Style
Stayed 1 night in December 2019

Superb onsens and service!”

The 400 year old ryokan is very well maintained! We booked the standard room and had access to all 6 gender separated onsens and 2 private onsens in the hotel (apparently some of their onsens have the same water sources as the public onsens in shibu). The onsens were open to all guests but I found myself alone in the onsens most of the time so it felt very private. The jap dinner set was amazing! And I want to extend my thanks to the ryokan staff for letting us in the rooms early as we arrived before check in time. I have nothing but compliments for this ryokan. Though slightly pricey, I would say the money spent was worth it!

Reviewed December 15, 2019

See room deals

10.0
Exceptional
Brian from United States
Couple
Japanese Style
Stayed 2 nights in June 2019

Fantastic stay”

Wonderful stay at this ryokan. Upon arrival at the train station, a volunteer called the hotel to summon a shuttle. Daisy was our wonderful personal English speaking assistant who was with us from arrival to departure . Great food with 8 different baths/onsen in the hotel. Staying in town granted us access to the 9 public baths( think more rustic than spa). The hotel also offered a shuttle to the snow monkey park. We would highly recommend a stay with Shibu onsen kokuya and visiting this area on Japan!

Reviewed June 09, 2019

See room deals

Good day to you to you. Thank you so much for staying with us. we are so grateful to hear so. Please visit us again soon. Kind regards Sho

Responded July 18, 2019
Shibu Onsen Kokuya
10.0
Exceptional
Andrew from United Kingdom
Couple
Japanese Style Room B with Open-Air Bath
Stayed 1 night in October 2019

Wonderful experience ”

From the moment we arrived the Ryokan staff were wonderful. They were kind and attentive throughout and really went the extra mile to ensure our stay was a memorable one. The private onsen was absolutely fantastic and highly recommended. The food was absolutely delicious and Shibu Onsen by night is breathtakingly beautiful. At the end of our stay the staff took us back to Yudanaka station and the overall experience at Shibu Onsen Kokuya was one we will always remember with great fondness.

Reviewed October 24, 2019

See room deals

Good day to you. We really appreciate your message. Please visit us again. Kind regards Sho

Responded November 22, 2019
Shibu Onsen Kokuya
10.0
Exceptional
Allison
Couple
Japanese Style
Stayed 1 night in January 2020

Awesome best stay in japan ”

Loved everything Catered for dietary restrictions very well . Picked up from closest train station , dropped us off to snow monkeys. Looked after us very well. No cons very good value for money 1 of best experiences in japan.

Reviewed January 12, 2020

See room deals

10.0
Exceptional
Raymond from United Kingdom
Family with young children
Superior Japanese-Style Room with Open-Air Bath
Stayed 3 nights in January 2020

Caring and attentive staff”

Staff were very caring and accommodating. My daughter has soy allergy and staff were very helpful in providing non soy meals for her breakfast and dinner. We had a fantastic time at Shibu Onsen Kokuya. We highly recommended them. Thank you for making our stay so special.

Reviewed January 13, 2020

See room deals

9.2
Exceptional
Anna from United States
Family with young children
Japanese Style
Stayed 3 nights in December 2018

Wonderful staff, springs, food - dated rooms. ”

PROS: 1) The staff were fantastic, from Sho, who coordinated with me via email and drive us to the inn (even suggesting stopping by a convenience store to pick up necessities), Daisy sho introduces our room (both spoke perfect English), to the cleaning staff and servers - everyone was friendly and took pride in their work. Our toddler hugged Saitomi and didn’t want to let go. 2) the food was amazing like a five star restaurant with multiple courses. Breakfast and dinner were included 3) there were a variety of outdoor and indoor springs. Despite not having a private tub in our room, given the spring to room ratio, we still ended up having privacy when bathing. There were also two springs you could reserve for a private “family bath” to ensure nobody walked in. 4) the authenticity of the tatami room 5) transportation was also available and complimentary to the snow monkey park as well as to and from Yudanaka station. CONS: stains on carpet, smoking guests indoors

Reviewed January 06, 2019

See room deals

Thank you for choosing to stay at KOKUYA HOTEL, and for taking the time to write a review! sorry for late reply. We are so glad to hear that you enjoyed your accommodations and had a pleasant stay with us. We are thrilled that we are able to exceed your expectations. If you love mountain scenery we would like to recommend going up to Shiga Kogen during summer or fall season. The mountainous area is a national reserve and looks out over the entire Yamanouchi area with the Northern Alps on the background. There are also many hiking and trekking trails with beautiful views of the valley below in this area. Once again thank you very much and we look forward to welcoming you back to our hotel in the future.

Responded February 11, 2019
Shibu Onsen Kokuya
10.0
Exceptional
ivy from Malaysia
Couple
Japanese Style Room B with Open-Air Bath
Stayed 3 nights in March 2019

Best ryokan in town!!”

Amazing stay in this small town, amazing hotel and staffs. Food was excellent, service was great. Will definitely be back next year!

Reviewed March 28, 2019

See room deals

Selamat petang Saya Sho at KOKUYA. Thanks a lot for visiting us. We are waiting for your next visiting. Thanks again Kind regards Sho

Responded May 22, 2019
Shibu Onsen Kokuya
9.6
Exceptional
Julie from United Kingdom
Couple
Japanese Style Room C with Open-Air Bath
Stayed 1 night in December 2019

A true japanese experience ”

We stayed here for one night. It was very traditional Japenese experience. We had one of the rooms with a private onsen which would highly recommend if you can afford to the pay the extra. The dinner at night was good. There was no western option for dinner so if you don’t like sushi or japenese food you may struggle. The staff are lovely and make you feel very welcome. All in all a great experience.

Reviewed December 06, 2019

See room deals

Good day to you. Thank you so much for staying with us. Please visit us again. Kind regards Sho

Responded December 28, 2019
Shibu Onsen Kokuya
9.6
Exceptional
Yair from Israel
Couple
Japanese Style Room A with Open-Air Bath
Stayed 1 night in April 2019

Wonderful place in all aspects”

An exceptional service. comfortable room. good dinner and breakfast. variety of hot baths. even a small snack package for the road, when leaving.

Reviewed April 14, 2019

See room deals

Good day to you. Thank you so much visiting us after long journey. We are pleased we could help your stay much better. Please visit us again. Kind regards Sho

Responded May 22, 2019
Shibu Onsen Kokuya
10.0
Exceptional
Shaun from United Kingdom
Couple
Japanese Style
Stayed 2 nights in March 2019

Honeymoon”

Amazing hotel with the nicest staff! Truly memorable experience for my wife and I

Reviewed August 20, 2019

See room deals

Good day to you. Thank you so much for having stayed with us. We are pleased that you enjoyed your stay with your lovely wife Please visit us again soon. Next time hopefully with your baby. Kind regards Sho

Responded November 22, 2019
Shibu Onsen Kokuya
9.6
Exceptional
Michael from Germany
Couple
Japanese Style Room B with Open-Air Bath
Stayed 1 night in April 2019

Fantastic onsen with exceptional staff”

Kokuya is a gorgeous onsen ryokan. The kicker is the supremely attentive staff who will make your stay a dream. I highly recommend staying here, and staying at least two nights to fully enjoy the onsen facilities.

Reviewed April 15, 2019

See room deals

Good day to you. Thank you so much for your stay and feedback. Hoe did you like Onsen? Please visit us again soon. Kind regards Sho

Responded May 22, 2019
Shibu Onsen Kokuya
9.2
Exceptional
SIMNEE from Singapore
Group
Japanese Style
Stayed 1 night in April 2019

Ryokan with a number of onsens”

Staff could speak good english. Gave onigiri and some sweets when we left, nice gesture. Food was a good spread. Note that some rooms have no shower facilities but they have 2 private onsens for reservation which is good for guests who are uncomfortable with public onsens.

Reviewed May 02, 2019

See room deals

Good day to you. Thank you so much for having stayed with us and feedback. We are pleased to see your comments. Please visit us again. Kind regards Sho

Responded May 22, 2019
Shibu Onsen Kokuya
9.2
Exceptional
Katharina from United Kingdom
Group
Standard Japanese-style Room with Open-Air Bath
Stayed 2 nights in February 2019

Traditional Japanese ryokan”

A great experience! Beautiful, traditional room, well heated and very comfortable, with our own private outdoor onsen (a real treat!). Staff are wonderful. The food is very Japanese and the town itself is a bit sleepy at times. But it's all totally gorgeous. Loved it!

Reviewed February 22, 2019

See room deals

Good day to you. Thank you so much for staying with us. We are pleased to have positive feedback from you. Please visit us again. Kind regards Sho

Responded March 02, 2019
Shibu Onsen Kokuya
9.2
Exceptional
Chung-Pei from Singapore
Group
Japanese Style Room C with Open-Air Bath
Stayed 2 nights in December 2019

Exceptional”

We, 4 four people, all enjoyed the stay there. The stuff was helpful and warm, and breakfast/dinner were both delicious. We enjoyed the outdoor hot springs even though we had a private one in our room. They even provided us with rice bowls and small gifts when we checked out. Free shuttle to train station and snow monkey park are also a huge bonus. Will recommend to anyone who would like to go there to stay in this lovely hotel.

Reviewed December 24, 2019

See room deals

Good day to you. Thank you so much for your staying. We are happy to hear you enjoy KOKUYA staying. Please visit us again. Kind regards Sho

Responded December 28, 2019
Shibu Onsen Kokuya
9.2
Exceptional
Lay from Singapore
Couple
Standard Japanese-style Room with Open-Air Bath
Stayed 1 night in November 2019

Exceptional”

Very nice Ryokan. If you want to experience staying at a traditional Ryokan, I will highly recommend Shibu Onsen Kokuya.

Reviewed November 22, 2019

See room deals

Good day to you. Thank you so much for your feed back. Please visit us again. Sho

Responded November 28, 2019
Shibu Onsen Kokuya
6.0
TSUI from United Kingdom
Couple
Japanese Style Room C with Open-Air Bath
Stayed 1 night in January 2020

Satisfactory Onsen Room and Dinner”

The Onsen Room is very good and dinner is very nice and delicious. Overall is the service is good

Reviewed February 06, 2020

See room deals

9.6
Exceptional
Nealson from United States
Couple
Japanese Style
Stayed 1 night in April 2017

great stay”

We enjoyed our stay at Kokuya. The guy (he was handsome and I told him he looked like a movie actor) who showed us to the room and explained the facilities of the ryokan did a great job. He and his assistant also handled our dinner and breakfast, explaining the various dishes. The food was fabulous. My wife and I have stayed at various ryokan, and I enjoyed the food here the most. For the first time, I could really see and appreciate the presentation aspects of each dish as a work of art. As like most ryokan, Kokoya is not modern, so some westerners might have some quibble with some aspect of the room layout (particularly the entrance to the bathroom--if not careful, you could lose your step when you open the door) or the stairs. When we checked out, the okamisama gave us onigiri to eat on our journey to Nagano. They were delicious. Kokuya also picked us up and dropped us off at Yudanaka station. Thank you, Kokuya, for a great stay.

Reviewed April 24, 2017

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss