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Shinanoki Ichinoyu
Shinanoki Ichinoyu
Shinanoki Ichinoyu
Shinanoki Ichinoyu
Shinanoki Ichinoyu
Shinanoki Ichinoyu
Shinanoki Ichinoyu

Removed from saved list

8.3

Excellent

1,070 reviews

1,070 reviews

See map

7.7

Very good

Location rating score

Very good location - 2.55 kilometers from city center
Parking
FREE
Popular landmarks
Hakone Venetian Glass Museum 170 m
Little Prince Museum 340 m
Pola Museum of Art 1.3 km
Sengokuhara 1.6 km
Hakone Ropeway 2.6 km
Ōwakudani 2.8 km
Hakone Gōra Park 3.3 km
The Hakone Open-Air Museum 4.0 km
Hakone Shrine / Kuzuryu Shrine Singu 7.0 km
Odawara Castle 12.6 km
Nearby landmarks
Shinanok Bus Station 50 m
Hakone Venetian Glass Museum 170 m
Nagai Clinic 330 m
Little Prince Museum 340 m
Senkyoromae Bus Station 480 m
Sengokuhara Onsen 490 m
Hakone Rehabilitation Hospital 570 m
Sengokuhara Bunka Center Mae Bus Station 580 m
Sengoku Annaijo Mae Bus Station 730 m
Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop 740 m

Shinanoki Ichinoyu

940-2 Shinanoki Sengokuhara, Ashigara-simogun, Hakone, Hakone, Japan, 250-0631 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 3 stars, this high-quality property provides guests with access to massage and hot spring bath on-site.

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Highlights

50 meters to public transportation

Excellent breakfast

170 meters to Hakone Venetian Glass Museum

Complimentary WIFi in all rooms

Hot spring bath

Facilities

Car park

Complimentary WIFi in all rooms

Luggage storage

Shops

Restaurants

Safety deposit boxes

Wi-Fi in public areas

Family room

Your dates are popular among travelersUsers are booking a place in Hakone every 12 minutes on Agoda.com
Value for money8.3
Location rating7.7
Nearest airportHaneda Airport (HND)
Distance to airport75.9 km

Rooms available at Shinanoki Ichinoyu

Excellent
Room comfort & quality

8.5

Japanese Room with Open-Air Bath
...
  • Shower and bathtub
  • 3 futons and 2 single beds ...
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Superior Japanese Style Twin Room with Open-Air Bath
...
  • Room size: 41 m²/441 ft²
  • Nature view
  • 2 single beds
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Japanese Style Twin Loft Room with Open-Air Bath
...
  • Room size: 45 m²/484 ft²
  • Nature view
  • 2 single beds
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Villa with Open-Air Bathroom
...
  • Room size: 58 m²/624 ft²
  • Nature view
  • 2 single beds and 1 futon
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Room with Tatami Area and Open-Air Bath
...
  • Room size: 38 m²/409 ft²
  • Bathtub
  • 2 single beds and 2 futons
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Japanese-Style Standard Room with Shared Bathroom
...
  • Room size: 27 m²/291 ft²
  • Shared bathroom
  • 4 futons
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Japanese Western Style with Open-Air Bath
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 2 single beds
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Japanese-Style Twin Room with Open-Air Bath - Main Building - Kobe Beef Dinner Included
...
  • Room size: 27 m²/291 ft²
  • 2 single beds
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Japanese-Style Twin Room with Open-Air Bath - Main Building
...
  • Room size: 27 m²/291 ft²
  • Bathtub
  • 2 single beds
Enter dates to see prices
Annex Building Japanese Style Twin Room with Open-Air Bathroom
...
  • Room size: 41 m²/441 ft²
  • Nature view
  • 2 single beds and 1 futon
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Shinanoki Ichinoyu?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Shinanoki Ichinoyu?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out.

How do I get to Shinanoki Ichinoyu?

For those who wish to drive their own cars, Shinanoki Ichinoyu has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the ryokan. If you're looking for an easy way to get around Hakone with private transportation, the ryokan can arrange taxi service.

What are my dining options at Shinanoki Ichinoyu?

Shinanoki Ichinoyu features an on-site restaurant for your dining convenience.

What is the smoking policy at Shinanoki Ichinoyu?

Shinanoki Ichinoyu does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Shinanoki Ichinoyu?

Shinanok Bus Station is the closest train, metro, or bus station, about 50 m away from Shinanoki Ichinoyu.

What restaurants are nearby Shinanoki Ichinoyu?

Restaurants including La Canzone, La Foret and Albergo Bamboo are popular in Shinanoki Ichinoyu’s neighborhood which is known as Hakone.

What popular shopping places are close to Shinanoki Ichinoyu?

Located in the Hakone area, Shinanoki Ichinoyu is close to great shopping choices like Hakone Museum of Photography, Hatajuku Yosegi Kaikan and Hamamatsuya.

What are popular attractions near Shinanoki Ichinoyu?

Guests at Shinanoki Ichinoyu can easily visit The Hakone Open-Air Museum, Hakone Shrine / Kuzuryu Shrine Singu and Hakone Venetian Glass Museum located in the Hakone area.

What popular natural sightseeing spots are close to Shinanoki Ichinoyu?

Shinanoki Ichinoyu is located in the Hakone area, which is famous for natural sightseeing destinations such as Mt. Kintoki, Chisuji Falls and Fuji-Hakone-Izu National Park.

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Explore the neighborhood

What people love about Shinanoki Ichinoyu

  • 10

    Exceptional

    "Would definitely come back!"

    Wing

    |

    July 13, 2020

  • 10

    Exceptional

    "The tatami style room was perfect."

    Llaurice

    |

    March 8, 2020

  • 9.6

    Exceptional

    "Recommend to prepare what you need before visiting the hotel area."

    Yi

    |

    February 15, 2020

Property ranking|Compared to 443 Hakone properties
See all rankings
Value for money score
8.3/10
Cleanliness score
8.6/10
Room comfort score
8.5/10
Service score
8.6/10
Better than
88
%
of Hakone properties
Better than
83
%
of Hakone properties
Better than
83
%
of Hakone properties
Better than
72
%
of Hakone properties
Overall rating:

8.3

Excellent
1,070 reviews
Cleanliness
8.6
Facilities
8.4
Location
7.7
Read all reviews >
What travelers say they love:
The setting of the room is good and clean.
Amelia from Malaysia
Couple
More about Shinanoki Ichinoyu

More about Shinanoki Ichinoyu

Shinanoki Ichinoyu

Get into the excitement of all great offerings in Hakone as well as its surrounding adventures with a stay at Shinanoki Ichinoyu. Sampling the authentic culture of Hakone is easy with a stay at Shinanoki Ichinoyu, just 3.9 km from The Hakone Open-Air Museum.
Shinanoki Ichinoyu provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. The ryokan provides taxi services to help you find what you want in Hakone. Parking is available and free, provided by the ryokan for guests with their own transportation.
While lodging at this wonderful ryokan, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The ryokan is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The ryokan provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Shinanoki Ichinoyu include a balcony or terrace, as part of the room design. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms.
The ryokan also provides guests with a refrigerator and instant tea in some rooms. Shinanoki Ichinoyu also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Shinanoki Ichinoyu has vending machines that provide round-the-clock refreshment, at low cost.
Shinanoki Ichinoyu offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

There are many attractions to discover within close proximity to Shinanoki Ichinoyu. The most well-known nearby local attraction is Hakone Ropeway which is located just about 2.5 km away. Pose in front of Odawara Castle located 12.6 km away, and you can always show your friends the time you went to Hakone.


Reasons to stay here

Rooms here are cheaper than 94% of accommodations in the city.
This ryokan scores higher than 88% of the city's accommodations on value for money
Past guests rate facilities here higher than 89% of the city's accommodation.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Breakfast

15 mentions

Housekeeping

14 mentions

Food & Dining

11 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Massage

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurants
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Daily cleaning
  • Doorman
  • Elevator
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Hair dryer
  • Refrigerator
Food and dining
Breakfast options
  • Asian
Location
940-2 Shinanoki Sengokuhara, Ashigara-simogun, Hakone, Hakone, Japan, 250-0631
Very good
Location

7.7

Airports

  • Haneda Airport (HND)
    75.9 km 1.6 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    92.6 km 1.7 hour drive

Public transportation

  • Shinanok Bus Station
    50 m
  • Senkyoromae Bus Station
    480 m

Hospital or clinic

  • Nagai Clinic
    330 m

Convenience store

  • Lawson
    470 m

Cash withdrawal

  • ATM
    620 m
What's nearby

Popular landmarks

  • Hakone Venetian Glass Museum
    170 m
  • Little Prince Museum
    340 m
  • Pola Museum of Art
    1.3 km
  • Sengokuhara
    1.6 km
  • Hakone Ropeway
    2.6 km
  • Ōwakudani
    2.8 km
  • Hakone Gōra Park
    3.3 km
  • The Hakone Open-Air Museum
    4.0 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    7.0 km
  • Odawara Castle
    12.6 km

Nearby landmarks

  • Shinanok Bus Station
    50 m
  • Hakone Venetian Glass Museum
    170 m
  • Nagai Clinic
    330 m
  • Little Prince Museum
    340 m
  • Senkyoromae Bus Station
    480 m
  • Sengokuhara Onsen
    490 m
  • Hakone Rehabilitation Hospital
    570 m
  • Sengokuhara Bunka Center Mae Bus Station
    580 m
  • Sengoku Annaijo Mae Bus Station
    730 m
  • Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop
    740 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Others
  • The restaurants around the area are limited and may close early in the evening. The property advises guests to pre-book meals before arrival.
  • Children 4 years and over are considered as adults.
  • Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.
  • Guests accompanying children under 4 years old are required to inform the property in advance.

    Please inform the property regarding number and age of children in the Special Request section upon booking.
  • Children under 4 years old will be charged JPY 540 per child per night when using existing bedding.
  • Please inform the property regarding number and age of children in the Special Request section upon booking.
  • Due to the revision of the Health Promotion Act, the entire site is non-smoking (including electronic tobacco goods) as of April 1, 2020.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until18:00
  • Check-out until10:00

Extras

  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges0
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 40
  • Room voltage100

Parking

  • Daily parking fee0 JPY

Reviews of Shinanoki Ichinoyu from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.6
Facilities8.4
Location7.7
Room comfort and quality8.5
Service8.6
Value for money8.3
High score for Hakone
Rating
9+ Exceptional (122)
8-9 Excellent (59)
7-8 Very Good (95)
6-7 Good (27)
<6 Below Expectation (33)
Time of the year
Mar - May (88)
Jun - Aug (43)
Sep - Nov (98)
Dec - Feb (107)
All guests (622)
All room types
All languages

Show reviews that mention 

Showing 336 verified guest comments
12345
9.0
Exceptional
Iqbal from Indonesia
Couple
Japanese Western Style with Open-Air Bath
Stayed 1 night in May 2013

Comfortable room with private open air bath”

Comfortable room; Open air bath; Distinct breakfast

Spent one night in this hotel during my visit to Hakone and Gotemba. Just one bus ride from Hakone Yumoto train station. Hotel is located alongside the main road in Hakone, very near to bus stop in front of Shinanoki Highland Hotel. Room is quite spacious for a couple. We really loved the kotatsu (Japanese table with electric heater) that kept us warm in early spring. There is also private open air bath just outside of your window room facing the garden full of hydrangea flowers. The stone bath tub is spacious for single person to soak into. Be careful with bath water temperature as it is very hot with no means to lower it. Public open air bath on the second floor is recommended as it is much spacious with and much bearable water temperature. We were served traditional Japanese breakfast specific for each guest. Drinks, however, were self-service.

Reviewed May 19, 2013

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8.7
Excellent
Jing from Malaysia
Couple
Japanese Western Style with Open-Air Bath
Stayed 1 night in September 2012

Very cosy hot spring hotel”

good value for money, great food, natural private hot spring, helpful staff

We found this hotel by chance, but glad that we did. The hotel is situated strategically if you are planning to do the round course in Hokone for 2 days 1 night. I would recommend to visit Hakone leisurely and stop by Shinanoki Ichinoya for the night before taking the cable car at Gora. This place offers tranquility and complete relaxation with natural private hot spring as highlight. The Japanese breakfast and dinner served were very authentic and the experience is truly memorable.

Reviewed September 18, 2012

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10.0
Exceptional
Lin from Singapore
Couple
Annex Building Japanese Style Twin Room with Open-Air Bathroom
Stayed 2 nights in November 2015

Idyllic hotel ”

Attached onsen in room, fantastic food

The hotel is located in a quiet corner in Hakone, away from the usual tourist hotspots. There is a bus stop near the hotel which makes it easy for us to get around Hakone. The food provided by the hotel was fantastic. Only drawback of this hotel is that it is a distance from Hakone Yumoto where most travellers from Tokyo arrive at Hakone.

Reviewed November 29, 2015

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8.7
Excellent
Sharon from Singapore
Family with young children
Annex Building Japanese Style Twin Room with Open-Air Bathroom
Stayed 2 nights in April 2015

A wonderful retreat in Hakone”

Location, private onsen, space

Stayed 2 nights. The boiled sea bream is a must order! Fresh and tasty. Note that the pork shabu shabu dinner will be changed to another pork dish if you stay more than one night. The dinner on the second night wasn't as appetizing. The beds were large and very comfortable. The pillows wete not fluffy or as comfortable. We booked this place because of the private onsen. It's spacious enough for two. If the water is too hot for your liking, you may call the front desk to adjust the temperature for you on their end. The complimentary roasted tea tastes great, the yukata fitted well (comes in various sizes), complete with toe socks and Japanese slippers. The bus stop which takes you to several places in Hakone is right in front of the ryokan. The Venetian glass museum is a 3 min walk to the left of the ryokan. A most pleasant, comfortable stay to conclude our 2-week family trip to Tokyo and Hakone.

Reviewed April 17, 2015

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9.6
Exceptional
Paul from Philippines
Couple
Japanese Western Style with Open-Air Bath
Stayed 3 nights in November 2017

Our own private onsen”

I would easily recommend this Ryokan to my friends. + Private onsen is simply amazing. + The Western Japanese style room was really spacious and comfortable. Nice and comfortable futon mattresses. + Bonus points for your own private kotatsu. + Nice Japanese style breakfast and dinner! + Location is not bad for a place like Hakone. Bus stop is just 2 minutes walk from inn, however the train station is 15-30 minute bus ride depending on which bus line you take. + Lots of nice walking distance restaurants and tourist spots. - A bit pricey if you're trying for a budget trip. Public day-pass onsen may be a better choice but if you're not comfortable with that and you have money to spend, this place is easily recommendable. They do have a public onsen but we did not go for that so we can't comment about the value.

Reviewed November 26, 2017

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9.7
Exceptional
Ling from Singapore
Couple
Japanese Western Style with Open-Air Bath
Stayed 1 night in November 2013

private onsen, with clean and warm rooms”

private onsen, peaceful, awesome breakfast

The stay was definitely an unforgettable experience when visiting Hakone. We took a room with a private onsen (hotspring bath tub) during autumn, the temperatures were about 8degress celsius at night, and soaking in the onsen was a great and unforgettable feeling. The rooms itself was spacious and clean, and it came with a low table, where you can sit and tuck your legs under the electric blanket - that felt like a very authentic Japanese experience. Breakfast in the morning was sumptuous and a generous serving of rice, appetizers, a fish and some fruits. Our only qualms is there aren't many convenient shops nearby, so we couldn't go out for a night snack. But the 1 night stay was too short, and we wished to return some day in the future.

Reviewed October 29, 2014

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10.0
Exceptional
Llaurice from Philippines
Couple
Japanese Western Style with Open-Air Bath
Stayed 1 night in February 2020

Perfect choice to experience your own private onsen”

We are very happy we booked here. The tatami style room was perfect. It has it's own private onsen in the comfort of your own room. There are also kimonos included in the room to complete the japanese themed room and onsen experience complete. I recommend that you book the room with dinner and breakfast as the shabu shabu and kaiseki dinner will give you that complete authentic ryokan experience. Staff are very helpful and are good with english. There are also public onsens available. Location is excellent since it walking distance to the venetian glass museum and to bus stops which you can use to go around hakone.

Reviewed March 08, 2020

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7.7
Very good
Man from China
Couple
Japanese Western Style with Open-Air Bath
Stayed 1 night in December 2011

Worth-the-value stay”

Relatively low price for room with private hot spring bath

shinanoki ichinoyu offers a relatively low price for room with private bath. location is quite convenient. service is good. there is staff who can speak chinese. there isn't night life at all. since the package does not include dinner, we was quite lucky to find a restaurant for dinner in 20 minutes walk with cold tempreature close to zero degrees. think it would definitely be better if the package can cover dinner.

Reviewed December 21, 2011

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9.6
Exceptional
Amelia from Malaysia
Couple
Japanese Western Style with Open-Air Bath
Stayed 1 night in November 2018

Private Onsen with excellent Japanese meals ”

The location of the hotel is directly outside of the bus station of Shinanoki, Highland Hotel. It’s the exact bus line to Togendai for the pirate ship and Rope way. The room is equipped with private onsen. The setting of the room is good and clean. The dinner and breakfast was excellent and big portion. Highly recommended hotel.

Reviewed November 17, 2018

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9.6
Exceptional
Carolyn from United States
Couple
Annex Building Japanese Style Twin Room with Open-Air Bathroom
Stayed 1 night in October 2016

lovely place to stay”

loved our stay here - everything felt really luxurious, and it was definitely worth it to pay to have our own private onsen. the location was also great as it was really close to the bus stop and easy to get to everything in the Hakone area. I loved this place and highly recommend it. I do think they could invest in staff training a little bit to help visitors feel more comfortable during the stay.

Reviewed October 13, 2016

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8.7
Excellent
RODERICK from Philippines
Couple
Stayed 1 night in November 2015

Great private onsen”

Staff, cleanliness and great private onsen

Stay was great overall. Staff were helpful and were very conversant in English, especially in giving us directions to the Little Prince Museum, which was a couple of bus stops away. The Venetian Glass Museum was walking distance. The place was near a bus stop, and having the Hakone pass really helped a lot. The private onsen was really nice! Food-wise, it was just average; some of the entries were nice though, e.g, fish tempura and the appetizers.

Reviewed November 28, 2015

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8.4
Excellent
How from Singapore
Couple
Annex Building Japanese Style Twin Room with Open-Air Bathroom
Stayed 2 nights in April 2017

Beautiful n Comfortable ”

Walking distance to the bus stop. The room is beautiful , the tub in the room was great. The meal was great on the first day but not the second. Overall very good. Btw, the hotel is affiliated with the baggage storage/delivery shop at Hakone Yumoto Station where they can help deliver the luggage to the hotel for a fee.

Reviewed April 22, 2017

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9.3
Exceptional
Yuen from Hong Kong SAR, China
Solo traveler
Japanese Western Style with Open-Air Bath
Stayed 1 night in December 2013

Value for money”

with nice private hot bath, clean and big room, with nice breakfast!

I love the private hot bath, and the room is clean and tidy, value for money of this type of relaxation hotel. Not difficult to access around hakone by bus!

Reviewed January 14, 2014

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8.0
Excellent
Raymond from Malaysia
Couple
Stayed 1 night in November 2015

Nice ryokan with private onsen”

Near Bus Stop, Food, Private & Public Onsen

There is a bus stop just outside the hotel, making it convenient to travel around especially if you have hakone pass. The room is fairly big, with a coffee table where you can slip your legs in and turn on the heater under the table. Our rooms have a private onsen which is really nice. They provide toiletries and also very nice tea bags for your use in the room. We book our room with dinner and breakfast. I recommend it as it might be hard to find dinner around here. The food is nice and tasty, but if you don't know what you are doing, the staff is very willing to help. Check in is strictly 3pm, even though we were there around 2ish.

Reviewed November 25, 2015

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8.0
Excellent
Chun from Hong Kong SAR, China
Solo traveler
Japanese Western Style with Open-Air Bath
Stayed 1 night in May 2013

Great Hotel with private Spa”

1Great Hotel with private onsen(Spa), 2 very near the bus stop you may go other place very easy,3 nice food service

I think it is one of the best hotel at Hakone, Reasonably priced, good dinner, comfortable room, near bus station and supermarket!!! very nice place !!! I will go there again !!!

Reviewed June 26, 2013

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8.0
Excellent
Qiuling from Singapore
Group
Stayed 1 night in February 2016

great onsen hotel ”

very nice onsen hotel. Booked this hotel because of the private onsen in the room. Room is clean and comfortable. Dinner and breakfast were great. Easy accessible in Hakone as the bus stop is just 1 min walk.

Reviewed February 29, 2016

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7.0
Very good
Annalisa from Australia
Couple
Japanese Western Style with Open-Air Bath
Stayed 1 night in June 2012

Comfortable stay and helpful staff”

Easy to find

This hotel was a reasonable hotel. The entire Hakone area is a little on the pricey side when compared to more commercial areas of Japan. It does however provide a different and more traditional experience. We had the room with a private Onsen which was great in winter,despite it being rather small. Wifi and internet are only available in the lobby. The food may not appeal to those with a Western palate but we enjoyed in nonetheless. Unfortunately, the staff don't have the best English skills but they do try to be helpful. We had to use the transfer baggage service to the main train station so that we could travel during the day. The staff weren't able to understand our request to hold the bags for pick up later.

Reviewed July 14, 2012

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6.3
Good
Martin from United Kingdom
Couple
Stayed 1 night in May 2013

Fair but not spectacular”

Easy access, traditional food, private onsen

Easy to get to on the Hakone Tozan bus, (fully recommend purchasing the Hakone Free Pass for your stay), but the hotel is situated quite close to the main road, so while the private onsen was relaxing, you could here traffic noise so it wasn't idyllic. We didn't have any sort of view from our room's balcony. The traditional Japanese food was good (the Japanese breakfast was an... experience). Although the price is probably a little steep for what you get, it seemed to be the going rate for Hakone.

Reviewed May 29, 2013

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8.0
Excellent
CHIN from Malaysia
Family with teens
Japanese Western Style with Open-Air Bath
Stayed 1 night in October 2013

Relaxation Spa Hotel with Japanese Style”

Relaxation Spa, Easy to get Transportation and testing for Japanese Style Life

Hakone Venetian Glass Museum infront the hotel, by walk only 2,3mins. Easy to get transportation to Gotemba Premium Outlet or Togendai-ko.

Reviewed November 04, 2013

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8.3
Excellent
Chau from Hong Kong SAR, China
Couple
Japanese Western Style with Open-Air Bath
Stayed 1 night in November 2013

nice!! staffs are super friendly”

comfort! with nice view, good hotspring pool

excellent! staff are providing good services. The price of two meals are reasonable and delicious. We will be visit next time. Highly recommended. But the price during the peak season are little bit expensive! The hotel is located next to bus stop, it is easy to reach and find it. The decoration of the room is good! the hotspring inside the room is excellent, so it is not necessary to go to the public one.

Reviewed December 04, 2013

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