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Sierra Resort Hakuba
Double - Non-Smoking - View, Sierra Resort Hakuba in Hakuba
a snowy landscape with trees and houses, Sierra Resort Hakuba in Hakuba
Lobby, Sierra Resort Hakuba in Hakuba
a snowboard is sitting in the snow, Sierra Resort Hakuba in Hakuba
a dining room area with chairs, tables and umbrellas, Sierra Resort Hakuba in Hakuba
a large building with a view of the water, Sierra Resort Hakuba in Hakuba

Removed from saved list

9

Exceptional

373 reviews

373 reviews

Breakfast3
View1
Housekeeping1
See map
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Suzu no Naru Oka 3 Romance Lift 1.2 km
Sawa Course 1.3 km
Hikage Lift 1.3 km
Suzu no Naru Oka Skyliner 3 1.4 km
Suzu no Naru Oka Skyliner 2 1.5 km
Suzu no Naru Oka 11 Romance Lift 1.5 km
3 Sen North 1.6 km
Suzu no Naru Oka Skyliner 1 1.6 km
Suzu no Naru Oka Skyliner 4 1.6 km
4 Sen East 1.7 km

Sierra Resort Hakuba

14863-6 Hokujo, Kita Azumi, Hakuba, Hakuba, Japan, 339-9301 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and indoor pool on-site.

Highlights

Sparkling clean

Top Value

Free Wi-Fi in all rooms!

Hot tub

Hot spring bath

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Pets allowed

Car park

Shuttle service

Swimming pool [indoor]

Hot tub

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money9.0
Distance to city center5.6 Km
Location rating8.4

Rooms available at Sierra Resort Hakuba

Excellent
Room comfort & quality

8.4

Junior Suite
...
  • Room size: 57 m²/614 ft²
  • Outdoor view
  • 2 single beds & 2 single be...
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Junior Suite - Non Smoking
...
  • Room size: 56 m²/603 ft²
  • Balcony/terrace
  • 4 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 57 m²/614 ft²
  • Outdoor view
  • 2 single beds & 3 single be...
Enter dates to see prices
Double - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Grand Double Room
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Grand Twin Room
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 2 single beds
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Triple Room
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 3 single beds
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Room
...
  • Room size: 57 m²/614 ft²
  • Mountain view
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Twin - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 57 m²/614 ft²
  • Mountain view
  • 4 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sierra Resort Hakuba?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out.

How do I get to Sierra Resort Hakuba?

A stay at Sierra Resort Hakuba also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Sierra Resort Hakuba has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Hakuba with private transportation, the resort can arrange car rental for you.

Is breakfast offered at Sierra Resort Hakuba?

Wake up to a great buffet breakfast at Sierra Resort Hakuba.

What are my dining options at Sierra Resort Hakuba?

Sierra Resort Hakuba features an on-site restaurant for your dining convenience.

What is the smoking policy at Sierra Resort Hakuba?

Sierra Resort Hakuba does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sierra Resort Hakuba?

The closest train, metro, or bus station to Sierra Resort Hakuba is Shinanomoriue, 2.7 km away.

What restaurants are nearby Sierra Resort Hakuba?

Sierra Resort Hakuba’s neighborhood is Hakuba which includes popular restaurants such as Sierra Resort Hotel Hakuba, City Baker and Master Chef Kitchen.

What are popular attractions near Sierra Resort Hakuba?

Sierra Resort Hakuba’s location in the Hakuba neighborhood makes it close to famous attractions including Iwatake Onsen, Hakuba Happo Onsen Obinata no yu and Hakuba Happo Onsen (Hot Spring).

What popular natural sightseeing spots are close to Sierra Resort Hakuba?

Sierra Resort Hakuba’s nearby natural sights include Sawa Course, Hikage Lift and 3 Sen North located in the same Hakuba area.

See map

Explore the neighborhood

What people love about Sierra Resort Hakuba

  • 9.6

    Exceptional
    Cleanliness

    "Resort was clean, modern, with great vibes."

    wee

    |

    January 21, 2023

  • 10

    Exceptional
    Location

    "Fantastic location, big territory, great service and very very good breakfast buffet and dinner course."

    Olga

    |

    December 27, 2020

  • 10

    Exceptional
    Location

    "Beautiful resort in a fabulous and tranquil location."

    Miryana

    |

    February 4, 2019

Property ranking|Compared to 533 Hakuba properties
See all rankings
Service score
9.4/10
Cheapest price score
Value for money score
9/10
Cleanliness score
9.2/10
Better than
97
%
of Hakuba properties
Better than
97
%
of Hakuba properties
Better than
96
%
of Hakuba properties
Better than
96
%
of Hakuba properties
Overall rating:

9.1

Exceptional
257 reviews
Cleanliness
9.2
Facilities
9.4
Location
8.4
Read all reviews >
What travelers say they love:
Convenient shuttle for dining options.
Jaclyn from Singapore
Family with young children
More about Sierra Resort Hakuba

More about Sierra Resort Hakuba

Sierra Resort Hakuba

All offerings provided by Sierra Resort Hakuba help to ensure a pleasant stay for all travelers. Free internet access provided within the resort keeps you connected throughout your stay. Car hire and shuttle services provided by the resort make exploring Hakuba even more convenient. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's ticket service. Cold evenings are even better than warm ones, when you can cozy up at the resort's fireplace. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available.
Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Sierra Resort Hakuba. For health reasons, smoking is not permitted anywhere inside the resort. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Sierra Resort Hakuba. Enjoy your stay even more at the resort, knowing that some selected rooms include air conditioning. Some rooms at Sierra Resort Hakuba are available with design features like a balcony or terrace. Don't worry about being thirsty as a refrigerator is provided in some guestrooms.
Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer and toiletries available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Sierra Resort Hakuba. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms. At any time of the day or night, you can serve yourself a snack at the resort's vending machines.
A day in will be as fun as a day out with ranges of recreational activities offered at Sierra Resort Hakuba. Have fun with your fellow guests and indulge in winter's best snow activities, knowing that ski slopes and ski equipment rentals can easily be accessed. A relaxing end to every day is possible with a visit to the hot tub, located right in the resort. Don't forget to make a visit or two to the resort's pool.
Beat the hot weather with cooling water activities like fishing. Fun in the water is easy with aquatic activities available, like canoes. Challenge your travel group members or other guests to competitive fun, with the resort's dart board, ping-pong table and hiking trails. Family time on relaxed evenings is easy with the resort's shared lounge and TV area.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Reasons to stay here

Find rooms here that are cheaper than 97% of all other options in the city.
Find incredible value for money here, which is ranked better than 96% of the city's accommodation.
Compared to other accommodations in Hakuba, facilities here are rated higher than 98% of them.

Show less

Amenities and facilities

Exceptional
Facilities

9.4

Most talked about facilities

Food & Dining

3 mentions

Breakfast

2 mentions

Housekeeping

2 mentions

View

1 mention

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Canoeing
  • Dart board
  • Fishing
  • Garden
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Skiing
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Kitchen
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Elevator
  • Fireplace
  • Gift/souvenir shop
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
  • Playground
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Sports equipment rental
  • Ski equipment rentals
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Refrigerator

Food and dining

Restaurants on site
Restaurant
  • Menu: Buffet

Location

14863-6 Hokujo, Kita Azumi, Hakuba, Hakuba, Japan, 339-9301
Excellent
Location

8.4

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Free Pick Up Service

    Please note that free pick up service is available from Hakuba-station. Please inform the hotel in the "Special Request" box upon booking. OR, on the arrival day, please call the hotel from the station. Hotel's phone number is on customer's reservation voucher.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
  • Reception open until00:00
Getting around
  • Distance from city center5.6 Km
Extras
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsYes
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 74
  • Room voltage100
  • Year property opened1994
  • Most recent renovation2004
Parking
  • Daily parking fee0 JPY

Reviews of Sierra Resort Hakuba from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.2
Facilities9.4
Location8.4
Room comfort and quality8.4
Service9.4
Value for money9.0
High score for Hakuba
Rating
9+ Exceptional (69)
8-9 Excellent (24)
7-8 Very Good (12)
6-7 Good (5)
<6 Below Expectation (3)
Time of the year
Mar - May (11)
Jun - Aug (3)
Sep - Nov (11)
Dec - Feb (88)
All guests (257)
All room types
All languages

Show reviews that mention 

Showing 113 verified guest comments
12345
10.0
Exceptional
Mark from Myanmar
Family with young children
Twin - Non-Smoking
Stayed 7 nights in February 2020

We spent 7 nights in mid February 2020 and had a fantastic time. Loved everything about it!”

This is a wonderful resort with great facilities. Loved the ambience, happy hours in the lounge room, the outdoors curries, and the faboulous onsens. Rooms were excellent. We only trird the Japanese rwstaurant but food was just Ok. Better to try places in town if not too tired frim the slopes. We booked the Evergreen Ski School in Tsugaike Kogen (10min away by taxi- better to use taxi for a family of four as is the same price as the bus but drops you right at the school) for our 5 and 6 year old kids and they were really amazing with kids. We loved the Tsugaike slopes the most (better than Iimori slopes which we tried at the beggining and the Hakuba Ski School - not a very good establishment for kids in general). Highly recommended! The best place in Hakuba!

Reviewed February 24, 2020

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Thank you very much for staying at Sierra Resort Hakuba. We are glad you enjoyed your long stay with us, thank you for your kind words. We hope to be able to welcome you again and provide you with the best resort experience possible. Arthus

Responded March 20, 2020
Sierra Resort Hakuba
10.0
Exceptional
Tess from Australia
Group
Double - Non-Smoking
Stayed 5 nights in March 2019

Spectacular”

My expectations were absolutely exceeded by this place. The rooms are huge (we booked the base model) with beautiful big windows that face onto the woodlands, there are several private onsens for booking throughout your trip (some of the most stunning aspects from these onsens), the endless complimentary wine was amazing, and the general facilities were beautiful and in great condition. One highlight is the complimentary hot food (usually a green curry and some sides) waiting for you on the entrance deck as you arrive back from a day of skiing/exploring. The shuttle buses come regularly and are very convenient, and the onsite ski hire store is reasonably priced and well stocked. There is a nightly free hotel shuttle that will take you to various dinner spots, and the staff speak excellent English and are very helpful. I have nothing bad to say about this place and cannot recommend it highly enough. Worth every single penny.

Reviewed April 23, 2019

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10.0
Exceptional
Olga from Japan
Family with young children
Triple Room
Stayed 1 night in December 2020

Just great”

Fantastic location, big territory, great service and very very good breakfast buffet and dinner course. Great place to do ski but also nice to stay with young kids who don't want skiing. A lot of snow and fun at the hotel area. Onsen also very good, both public and private. There was a free tea (very good selection) and coffee in area with panoramic view to have a zen time after activities. My kids just loved free buffet from 10 till 18.

Reviewed December 28, 2020

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9.6
Exceptional
Michelle from Singapore
Family with young children
Double - Non-Smoking
Stayed 4 nights in December 2018

Awesome resort!”

1. The double room size exceeded our expectations. The bed was huge enough to allow my toddler to sleep with us. The room was spacious with a nice corner to sit by the windows and watch the snow fall. The bathroom with bath tub was my kids favourite feature in the room especially after snow play. 2. Staff were awesome; polite and helpful. They provided a welcome pack for the kids. They also gave recemmendations for lunch/dinner with free shuttle to the location. 3. The private onsens, daily complimentary soup, curry, rice at the lobby and free flow of drinks really made us feel at home. The kids were excited by the treasures (snacks) they would find throughout the building. 4. Lastly, I chose this resort because there was a safe and huge area for my kids to enjoy snow play (courtyard). I would definitely stay here again!!

Reviewed January 01, 2019

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10.0
Exceptional
Miryana from Australia
Couple
Twin - Non-Smoking
Stayed 8 nights in January 2019

Sensational Sierra”

Beautiful resort in a fabulous and tranquil location. The staff went out of their way to please and nothing was too much trouble. We were impressed with all the extras such as delicious green curry every day, not to mention the complimentary wines and private Onsens. Would definitely return.

Reviewed February 04, 2019

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10.0
Exceptional
Lucy from China
Family with young children
Junior Suite - Non Smoking
Stayed 5 nights in February 2019

We will return again!!”

Great hotel, fabulous staffs. We are repeating visitors with family and friends. You can set your expectation high and you wouldn't be disappointed on every aspect. Highly recommended the LAMB restaurant which is in front of Italian restaurant Tomatito - Tomatito is also recommended. We will return again next winter.

Reviewed February 09, 2019

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10.0
Exceptional
Jaclyn from Singapore
Family with young children
Grand Twin Room
Stayed 2 nights in February 2019

Very good!”

A relaxing stay. The resort was flexible with the shuttle bus and gave us complimentary rides to and fro Sakka slopes. Convenient shuttle for dining options. Love the mulled wine too!

Reviewed March 03, 2019

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9.6
Exceptional
Dale from Australia
Couple
Twin - Non-Smoking
Stayed 4 nights in February 2020

Feels like home after a long day on the mountain ”

Everything is so neat and well presented. Check in was easy and staff spoke english very well. The scenery is jaw-dropping! A total winter wonderland. The dim lights and free drinks and even the treats hiding in the hallways (which my husband loved, even though they are probably for kids) make for such a welcoming atmosphere. Being able to book a private consent for free is an extra bonus at the end of the day when your body is aching after snowboarding. As an Australian, and fussy eaters, maybe some more western options at breakfast, eg hashbrown or tomato or mushrooms and more cereal options.

Reviewed February 07, 2020

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Thank you very much for your stay at Sierra Resort Hakuba and your kind words. We are glad that you enjoyed your stay with us and look forward to welcome you again and provide you with the best experience possible. Arthus

Responded March 20, 2020
Sierra Resort Hakuba
9.6
Exceptional
Wesley from Thailand
Family with young children
Junior Suite - Non Smoking
Stayed 5 nights in February 2019

Not cheap, but worth it for the extras”

We had the junior suite and loved the in-room fireplace. Private onsens are incredible (rare in Japan) and free! Also, free wine and sake and snacks, good breakfast, and excellent service. Ski rental onsite is cheaper than at the ski resorts. Our favorite was the huge courtyard where our kids played in the snow all day. Only 7 mins drive from Tsugaike and Iwatake. Loved this place, recommended highly.

Reviewed February 25, 2019

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9.6
Exceptional
Miguel from Philippines
Family with young children
Double - Non-Smoking
Stayed 2 nights in December 2019

Exceptional”

Very spacious for a Japan room. Great service from staff. Not listed in the amenities are the snack areas during winter (free curry, nabe, popcorn, apple juice, coffee, wine, popsicles) and various game rooms (billiards, air hockey, pingpong, an old school space invaders arcade game). Went over New Years with the intention to go skiing but stayed a lot at the resort because the kids enjoyed the resort tremendously. There was even a new year program with an interactive Taiko drum group. Would love to go back here.

Reviewed January 09, 2020

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Thank you very much for your stay at Sierra Resort Hakuba and your kind words. We are glad that you enjoyed your stay with us, we hope to be able to welcome you again with more surprises for you to discover! Arthus

Responded March 20, 2020
Sierra Resort Hakuba
9.6
Exceptional
Bree from Australia
Group
Double - Non-Smoking
Stayed 4 nights in January 2020

Private onsens and excellent service”

Book a choice of 4 private onsens from 8am. The hotel reception staff were fantastic. We had a large group and booking restaurants in the area was difficult. There is a free shuttle service during the day and at night to the main town area. You just need to book it. The free red and white wine at night was a bonus. Totally 5 stars!

Reviewed February 04, 2020

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Thank you very much for your stay at Sierra Resort Hakuba. We are glad that you enjoyed your stay with us, thank you for your kind words toward our staff. We always try to provide our guests a real resort experience and hope to be able to welcome you again. Arthus

Responded March 20, 2020
Sierra Resort Hakuba
10.0
Exceptional
helen from United States
Family with teens
Twin - Non-Smoking
Stayed 3 nights in March 2019

GreAt location staff food atmosphere!!!”

Free wine coffee snacks👍The onsen the whole package

Reviewed March 08, 2019

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9.6
Exceptional
Shijun from Singapore
Group
Double - Non-Smoking
Stayed 1 night in February 2020

everything is perfect except the wifi”

I have been stayed in Sierra for 3 years during the snow season, the resort is perfect but a bit far from some ski resort. The wifi still need improvement.

Reviewed February 10, 2020

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Thank you for staying at Sierra Resort Hakuba years after years. We are very glad you enjoyed your time with us. Your concern about Wi-fi has been noted, we will try to improve in any area we can. We hope to welcome you again and provide you with a real resort experience. Arthus

Responded March 20, 2020
Sierra Resort Hakuba
9.6
Exceptional
Goh from Singapore
Family with teens
Twin - Non-Smoking
Stayed 4 nights in December 2019

Fabulous resort! ”

We are impressed with the services provided by the resort. They are very thoughtful in delivering the services and in providing an excellent experience for the guests !

Reviewed December 30, 2019

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Thank you very much for your stay at Sierra Resort Hakuba and your kind words. We are glad that you enjoyed your stay with us and look forward to welcome you again and provide you with the best experience possible. Arthus

Responded March 20, 2020
Sierra Resort Hakuba
9.6
Exceptional
Marie from Australia
Couple
Twin - Non-Smoking
Stayed 6 nights in January 2019

Loved it , cosy , warm , great service ,nice rooms”

Loved our stay here It had everything you need, amazing staff who were really helpful, great public and private onsen, ski rental and a shuttle bus. Highly recommend

Reviewed January 15, 2019

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9.6
Exceptional
Chun from Hong Kong SAR, China
Group
Junior Suite - Non Smoking
Stayed 2 nights in January 2016

Exceptional”

wish to book again in Jan2020

Reviewed October 13, 2019

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Thank you very much for your stay at Sierra Resort Hakuba. Hopefully we will welcome you again soon. Arthus

Responded March 20, 2020
Sierra Resort Hakuba
9.2
Exceptional
Hui from Singapore
Couple
Grand Twin Room
Stayed 2 nights in December 2018

Exceptional”

Went during winter and the resort was beautiful with snow.

Reviewed June 21, 2019

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8.3
Excellent
Michelle from Singapore
Couple
Double - Non-Smoking
Stayed 6 nights in December 2013

A warm stay with highly attentive staff”

Staff, Shuttle service, Onsen

My fiance and I thoroughly enjoyed our 6 night stay at Sierra Resort, Hakuba as the staff were very attentive and friendly, and conversant in English. In particular, one of the Japanese ladies named Fumie was a great help to our stay as she ensured that our ski equipment was laid out for us each morning. In addition, the staff also helped remind us to make reservations at popular restaurants for dinners as well as provided a free shuttle to and from the resort. In the resort, the onsens were spacious and we enjoyed the free provision of tea, water or coffee milk at the waiting area outside the separate gender onsen rooms. The views at the waitinng area were nothing short of beautiful as well. In addition to their good service, the hotel also provides complimentary Japanese rice, soup, dessert and some pickled dishes throughout the day till 8pm for any one that feels hungry. Coffee, tea, hot wine and ice popsicles are also made available for free at a common living area with a fire place till 11pm. We will definitely be back again to this hotel, as our stay here made us fall in love with Hakuba, which is now our favourite over the much famed Niseko area in Hokkaido.

Reviewed December 23, 2013

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8.8
Excellent
Yin from Hong Kong SAR, China
Family with young children
Junior Suite - Non Smoking
Stayed 2 nights in February 2018

Great staff, kids had fun”

Our family had at Great time at Sierra Resort Hakuba. The Onsen is very relaxing after a day of hard play. All the staff were friendly and helpful. There is always something interesting to entertain the kids after a day of fun at the slopes. They especially enjoyed playing snow fight and sledding in the court yard while the adults can observe them with a cup of tea from the lobby. The rooms were a bit on the small side but cozy. Shuttles are available but a rental car would make things more convenient. Choices of nearby ski ranges are plentiful. Food in the hotel restaurants are good but not remarkable.

Reviewed May 01, 2018

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9.0
Exceptional
Andrew from Australia
Family with teens
Junior Suite - Non Smoking
Stayed 1 night in December 2014

1 night stay in snow season”

Cleanliness of all areas; Large onsen facilities, Plentiful breakfast buffet

Unfortunately we only stayed for one night in a junior suite at this wonderful hotel but it was definitely worthy of the other positive reviews. Everything was kept extremely clean and comfortable, with the huge onsen space great for relaxing after a day of travelling or skiing. Of particular note was the free pick up and drop off shuttle services to anywhere within Hakuba, to make up for its distance from the town centre. The morning buffet was also excellent, offering a surprisingly large selection of Western and Japanese dishes. A final unique point was the musky, woody fragrance of the room, which gave it a sophisticated but homely feel. I would definitely recommend this place for anyone looking for a quiet, Western hotel that won't break the budget.

Reviewed December 24, 2014

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