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Smile Hotel Kumamoto Suizenji
Standard Twin Non-Smoking - Guestroom, Smile Hotel Kumamoto Suizenji in Kumamoto
two young women posing for a picture in front of an airplane, Smile Hotel Kumamoto Suizenji in Kumamoto
a stairway leading up to a staircase, Smile Hotel Kumamoto Suizenji in Kumamoto
a bathroom with a sink, mirror, and toilet, Smile Hotel Kumamoto Suizenji in Kumamoto
a plate of food on a table, Smile Hotel Kumamoto Suizenji in Kumamoto
a building with a yellow sign on the side of the building, Smile Hotel Kumamoto Suizenji in Kumamoto

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7.3

Very good

211 reviews

211 reviews

See map

7.7

Very good

Location rating score

Very good location - 1.43 kilometers from city center
Excellent for walking
Walkable places
SUNNY

190 m

Goto Zezan Memorial Museum

480 m

Suizenji Train Station

280 m

Shin Suizenji Train Station

290 m

Kokubu Tram Station

370 m

Popular landmarks
Suizenji Jojuen Garden

750 m

Kumamon Square

1.6 km

Shimotori Shotengai

1.9 km

Shinshigai Shotengai

2.2 km

Kato Kiyomasa Statue

2.3 km

Closest landmarks
Kawano Hospital

280 m

Kyushu Memorial Hospital

570 m

Izumi Shrine

680 m

Suizenji Koen Tram Station

740 m

Suizenji Jojuen Garden

750 m

Smile Hotel Kumamoto Suizenji

1-2-20 Suizenji, Kumamoto, Kumamoto, Japan, 862-0950 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Kumamoto part of Kumamoto, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Kumamoto Castle. Massage and restaurant are among the special facilities that will enhance your stay with on-site convenience.

Highlights

280 meters to public transportation

760 meters to Suizenji Jojuen Garden

Free Wi-Fi in all rooms!

Air conditioning

Laundry service

Facilities

Car park

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Laundry service

Wi-Fi in public areas

Family room

Smoking area

Your dates are popular among travelersUsers are booking a place in Kumamoto every 3 minutes on Agoda.com
Value for money7.8
Location rating7.7
Nearest airportKumamoto Airport (KMJ)
Distance to airport13.4 km

Rooms available at Smile Hotel Kumamoto Suizenji

Standard Twin Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Twin - Smoking
...
  • Room size: 14 m²/151 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Standard Single Smoking
...
  • Room size: 12 m²/129 ft²
  • Smoking allowed
  • 1 single bed
Enter dates to see prices
Standard Single Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Room
...
  • Room size: 12 m²/129 ft²
  • Smoking allowed
Enter dates to see prices
Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
Enter dates to see prices
Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
Enter dates to see prices
Room
...
  • Room size: 15 m²/161 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Single Room
...
  • Room size: 12 m²/129 ft²
  • Smoking allowed
Enter dates to see prices
Room
...
  • Room size: 12 m²/129 ft²
  • Smoking allowed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Smile Hotel Kumamoto Suizenji?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Smile Hotel Kumamoto Suizenji?

Parking is available for a fee of 800 JPY per day.

Is breakfast offered at Smile Hotel Kumamoto Suizenji?

Wake up to a great buffet breakfast at Smile Hotel Kumamoto Suizenji. Adults can enjoy breakfast offered with an additional charge of 800 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Smile Hotel Kumamoto Suizenji?

Smile Hotel Kumamoto Suizenji is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Smile Hotel Kumamoto Suizenji?

Suizenji Train Station is the closest train, metro, or bus station, about 280 m away from Smile Hotel Kumamoto Suizenji.

What restaurants are nearby Smile Hotel Kumamoto Suizenji?

Restaurants including Suganoya, Yokobachi and Sairo are popular in Smile Hotel Kumamoto Suizenji’s neighborhood which is known as Kumamoto.

What popular shopping places are close to Smile Hotel Kumamoto Suizenji?

Located in the Kumamoto area, Smile Hotel Kumamoto Suizenji is close to great shopping choices like Shimotori Shotengai, Kamitori Shopping Street and Tsuruya Department Store.

What are popular attractions near Smile Hotel Kumamoto Suizenji?

Guests at Smile Hotel Kumamoto Suizenji can easily visit Kumamoto Castle, Suizenji Jojuen Garden and Sakuranobaba Johsaien located in the Kumamoto area.

What popular natural sightseeing spots are close to Smile Hotel Kumamoto Suizenji?

Smile Hotel Kumamoto Suizenji is located in the Kumamoto area, which is famous for natural sightseeing destinations such as Ochozu no Mori, Kinpo Zan and Unganji - Reigando Cave.

See map

Explore the neighborhood

What people love about Smile Hotel Kumamoto Suizenji

  • 10

    Exceptional
    Cleanliness

    "The place is clean and room is spacious for one person."

    Siti

    |

    August 13, 2019

  • 8.4

    Excellent
    Breakfast

    "Breakfast are nice served with Japanese style and Western style."

    Yeong

    |

    May 22, 2019

Property ranking|Compared to 315 Kumamoto properties
See all rankings
Value for money score
7.9/10
Cleanliness score
7.6/10
Service score
8.2/10
Room comfort score
7.2/10
Better than
83
%
of Kumamoto properties
Better than
82
%
of Kumamoto properties
Better than
77
%
of Kumamoto properties
Better than
76
%
of Kumamoto properties
Overall rating:

7.7

Very good
89 reviews
Cleanliness
7.5
Facilities
7.5
Location
7.7
Read all reviews >
More about Smile Hotel Kumamoto Suizenji

More about Smile Hotel Kumamoto Suizenji

Smile Hotel Kumamoto Suizenji

Smile Hotel Kumamoto Suizenji is a distinct addition to Kumamoto and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore.
At Smile Hotel Kumamoto Suizenji, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
All rooms at Smile Hotel Kumamoto Suizenji are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator and a coffee or tea maker are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Smile Hotel Kumamoto Suizenji. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Enjoy the countless activities offered at Smile Hotel Kumamoto Suizenji. A relaxing end to every day is possible with a visit to the massage, located right in the hotel.


Around the property

Don't spend all your time inside while in Kumamoto! Find that special item or souvenir that will commemorate your trip to Kumamoto at Shimotori Shotengai located 1.9 km away.


Reasons to stay here

Find rooms here that are cheaper than 90% of all other options in the city.
Find incredible value for money here, which is ranked better than 82% of the city's accommodation.
Compared to other accommodations in Kumamoto, facilities here are rated higher than 83% of them.

Show less

Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Breakfast

3 mentions

Housekeeping

2 mentions

Languages spoken
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Kitchen
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoking area
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [charges apply]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Heating
  • Refrigerator
  • Shower
  • Slippers
  • Towels

Location

1-2-20 Suizenji, Kumamoto, Kumamoto, Japan, 862-0950
Very good
Location

7.7

Airports
  • Kumamoto Airport (KMJ)
    13.4 km 45 min drive
  • Saga Airport (HSG)
    56.2 km
Public transportation
  • Suizenji Train Station
    280 m
  • Shin Suizenji Train Station
    290 m
Hospital or clinic
  • Kawano Hospital
    280 m
Shopping
  • Shimotori Shotengai
    1.9 km
Convenience store
  • 7 Eleven
    140 m
Cash withdrawal
  • ATM
    260 m

What's nearby

Popular landmarks
  • Suizenji Jojuen Garden
    750 m
  • Kumamon Square
    1.6 km
  • Shimotori Shotengai
    1.9 km
  • Shinshigai Shotengai
    2.2 km
  • Kato Kiyomasa Statue
    2.3 km
  • Kumamoto Castle
    2.4 km
  • Sakuranobaba Johsaien
    2.5 km
  • Kato Shrine
    2.5 km
  • Former Hosokawa Mansion
    3.1 km
  • JR Kumamoto Station
    3.8 km
Nearby landmarks
  • SUNNY
    190 m
  • Suizenji Train Station
    280 m
  • Kawano Hospital
    280 m
  • Shin Suizenji Train Station
    290 m
  • Kokubu Tram Station
    370 m
  • Misotenjinmae Tram Station
    450 m
  • Goto Zezan Memorial Museum
    480 m
  • Kyushu Memorial Hospital
    570 m
  • Izumi Shrine
    680 m
  • Suizenji Koen Tram Station
    740 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
  • Reception open until01:00
Extras
  • Breakfast charge (unless included in room price)1000 JPY
The property
  • Number of floors6
  • Number of rooms 85
  • Year property opened1981
Parking
  • Daily parking fee800 JPY

Reviews of Smile Hotel Kumamoto Suizenji from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.5
Facilities7.5
Location7.7
Room comfort and quality7.2
Service8.1
Value for money7.8
High score for Kumamoto
Rating
9+ Exceptional (12)
8-9 Excellent (11)
7-8 Very Good (12)
6-7 Good (7)
<6 Below Expectation (12)
Time of the year
Mar - May (12)
Jun - Aug (11)
Sep - Nov (21)
Dec - Feb (10)
All guests (89)
All room types
All languages

Show reviews that mention 

Showing 54 verified guest comments
123
10.0
Exceptional
Siti from Brunei Darussalam
Solo traveler
Standard Single Non-Smoking
Stayed 1 night in July 2019

Surprisingly good hotel!”

I am pleased with my stay here. The place is clean and room is spacious for one person. Would come back here again.

Reviewed August 13, 2019

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8.4
Excellent
Yeong from Malaysia
Solo traveler
Standard Single Non-Smoking
Stayed 2 nights in May 2019

Near to public transport ”

Very near to the Shinsuizenji tramline station and local JR Shinsuizenji station, within 5 minutes walking distance. Breakfast are nice served with Japanese style and Western style. The staffs are able to speak in simple English. The overall stay are nice!

Reviewed May 22, 2019

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6.4
Good
Lin from Malaysia
Couple
Standard Twin - Smoking
Stayed 2 nights in October 2019

A basic hotel ”

This is a very basic hotel with all standard amenities. Near to subway station and 7Eleven. It's located next to railway so it's quite noisy during railway operating hours. There's free welcome drink which is either beer or coffee. There's a shampoo bar which have varieties of shampoos for choosing.

Reviewed October 08, 2019

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4.8
Masatoshi from Japan
Solo traveler
Standard Single Non-Smoking
Stayed 1 night in July 2022

Acceptable”

wi-fi is too slow

Reviewed July 13, 2022

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10.0
Exceptional
Dmitry from Russia
Solo traveler
Standard Single Non-Smoking
Stayed 5 nights in October 2018

Friendly hotel”

Spent 5 nights in this hotel. Satisfied for 100%. Friendly personnel (even some of them don't know English properly), they are always ready to help; clean room and facilities, everything you need was provided. Good and balanced Japanese breakfast in hotel's canteen. Coin laundry in hotel premises (3, 5 floors). Very good location, close to JR subway station Shinsuizenji (5min on foot). Strongly recommended. Провёл 5 ночей в этом отеле. Доволен на все 100%. Дружелюбный персонал (даже несмотря на бедное знание английского языка), всегда готовы помочь. Чистые комната и санузел, всё необходимое предоставляется. Очень хороший т сбалансированный завтрак в японском стиле в столовой отеля на 1 этаже напротив ресепшена. Комната с монетной стиралкой и сушкой (3, 5 этажи). Очень выгодное расположение, рядом JR станция метро Shinsuizenji (5 мин пешком). Рекомендую.

Reviewed October 26, 2018

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5.7
Joel from Luxembourg
Family with teens
Standard Single Non-Smoking
Stayed 1 night in September 2012

Small hotel in convenient location”

Convenient location

small hotel located near suizenji park and close to the street car stop shin-suizenji-eki-mae. very friendly and helpful staff although english is not the language of their choice. unfortunately the hotel has very small rooms (although rooms in japan are not comparable to us sizes we felt the size was very small) and is pretty much run down. the hotel needs renovation; tapestry starts falling off the walls and we encountered 2 cockroaches (1 in the room and one in the bath tub).

Reviewed September 13, 2012

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5.7
Joel from Luxembourg
Family with teens
Standard Twin Non-Smoking
Stayed 1 night in September 2012

Small hotel in convenient location”

Convenient location

Small hotel located near Suizenji park and close to the street car stop Shin-Suizenji-Eki-mae. Very friendly and helpful staff although English is not the language of their choice. Unfortunately the hotel has very small rooms (although rooms in Japan are not comparable to US sizes we felt the size was very small) and is pretty much run down. The hotel needs renovation; tapestry starts falling off the walls and we encountered 2 cockroaches (1 in the room and one in the bath tub).

Reviewed September 13, 2012

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5.3
Richard from United States
Solo traveler
Standard Single Non-Smoking
Stayed 1 night in September 2015

OK. A/C doesn't work well, not good when hot.”

Location, staff could speak decent English, and able to drop off luggage early.

I dropped off my luggage early, which had no problems. However, later when I checked in and got to the room, the A/C was terrible. I went during mid-September, but it was still hot. Even when the A/C was full blast, it wasn't even slightly cold. It was those swamp-like coolers, not even an actual A/C. They definitely need to install them into the rooms, especially since they're a hotel. Why would you want to stay here if all you're going to do it continue to sweat once in your room? Don't come here during summer b/c you will suffer from the heat in the room. Room had very little lighting, so was kind of dark. The blanket was very low quality too, unfortunately. It felt like 2 thin sheets, and one thicker sheet, not even a blanket. One staff could speak English, so that was nice. And checking in and out was very fast too. Location is great for the sites in Kumamoto. It is far from JR Kumamoto station, but a few stops on the JR Line gets you there. The train only comes twice an hour, so you have to time it right. The fridge also wouldn't get cold, so my ice cream was melting! Overall, it was OK. They need to install actual A/C's and get a better fridge. The building look very old too, so not appealing to the eyes at all. Needs a new paint job.

Reviewed September 23, 2015

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5.7
Christie from Canada
Business traveler
Standard Single Non-Smoking
Stayed 1 night in June 2014

Not the best business hotel I've ever stayed at...”

Comfortable bed, close to where I needed to be, friendly counter staff

It's an old business hotel in the small city of Kumamoto, so it was cheap and located close to where I needed to go. However, it's close to the train tracks and a howling karaoke facility, both of which disturbed me, especially when I opened the window for some fresh air. The room had that "old hotel" smell despite the fact that it was clean -- well except for some stains on the carpet and stool. Breakfast was ready when I went down, and I don't mind a Japanese style breakfast, but I'm not super crazy about raw egg or natto (fermented soy beans), so I had to fill up on miso soup and the surprisingly over-soft (mushy?) rice. On the upside, the bed was comfortable, "unit bath" was clean, wifi worked great, and the front desk lady was friendly and recommended a couple of places to eat nearby.

Reviewed June 16, 2014

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8.0
Excellent
James from United States
Solo traveler
Standard Single Non-Smoking
Stayed 4 nights in October 2014

Great Value”

Traditional Japanese Breakfast Buffet, Low Price, Convenient Location

I was in town for a seminar so I spent little time in the room It was small, but that's what I expected from a "business hotel". Best part was the breakfast buffet which prevented having to spend more money on food

Reviewed October 28, 2014

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7.3
Very good
Sally from United Kingdom
Couple
Standard Twin Non-Smoking
Stayed 2 nights in November 2014

Very near to city tram”

Near the JR train station. Near the city tram. Not far from downtown.

There was only one person who spoke English who was sometimes at the front desk so communication was very difficult. The breakfast included in our rate was Japanese-style so we had to adapt to eating salted fish, pickled cucumbers, rice and miso soup. There were also buns to be toasted. They very kindly brought us a plate of freshly cut fruit. The room was small and looked out on the railway tracks. The bathroom was small too but everything was clean.

Reviewed December 01, 2014

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8.0
Excellent
Kwong from Hong Kong SAR, China
Couple
Standard Twin Non-Smoking
Stayed 1 night in December 2018

good”

hotel position is convenient

Reviewed December 30, 2018

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6.4
Good
Zhai from China
Family with young children
Standard Twin Non-Smoking
Stayed 2 nights in February 2016

near station”

quite a silent place

Reviewed March 01, 2016

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7.0
Very good
Nattakan from Thailand
Solo traveler
Standard Single Non-Smoking
Stayed 1 night in July 2014

Convenient, great location”

Close to both JR and tram station, convenient stores nearby, free luandry facilities
Reviewed August 17, 2014

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4.8
Mayuko from Japan
Group
Standard Twin - Smoking
Stayed 1 night in October 2022

安く泊まるなら満足”

価格がお安い為、色々とセルフでやることが多かったですが、特に気になることもありませんでした。スタッフの方が優しかったです。 しかし、2名で予約したのにバスタオルやフェイスタオルが1名分しか用意されておらず、フロントまで聞きに行った事がありました。

Reviewed October 30, 2022

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7.6
Very good
kenichi from Japan
Group
Standard Single Non-Smoking
Stayed 1 night in May 2022

アットホーム”

従業員の方がアットホームな対応で、大変良かったです。また、利用したいです。

Reviewed May 08, 2022

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10.0
Exceptional
昌洋 from Japan
Solo traveler
Standard Single Non-Smoking
Stayed 1 night in November 2021

Exceptional”

スタッフの方がとても親切で快適に過ごすことができました。

Reviewed November 29, 2021

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8.8
Excellent
KENJI from Japan
Solo traveler
Standard Single Non-Smoking
Stayed 3 nights in July 2021

一人旅”

宿泊前の問い合わせの時から感じが良いなぁ。と、思ってましたが、伺うとスタッフの連携の良さや配慮がとても良く、気持ち良く宿泊させてもらいました 次回、熊本に宿泊する時は行き先はどちらであろうとこのホテルが良いと思いました

Reviewed July 26, 2021

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7.2
Very good
tatsuya from Japan
Solo traveler
Standard Single Non-Smoking
Stayed 1 night in July 2021

Very good”

普通でした。朝食は要らなかったかな

Reviewed July 12, 2021

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8.0
Excellent
AYAKO from Japan
Solo traveler
Standard Single Non-Smoking
Stayed 3 nights in April 2021

フレンドリーなサービスと親しみやすい接客!!”

部屋の問題もその都度、真摯に対応していただき、スタッフにはいつもあたたかいお声がけをいただきました。発泡酒ではない1日ワンドリンクのビールのサービスも気に入りましたし、貸し出していただけた枕も快眠を助けてくれました。やはり、テンピュールのマットレスは抜群に良いです!!また熊本滞在時には利用します。

Reviewed April 23, 2021

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123
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